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Is WP Engine the host for you?
Last reviewed Jun 1, 2016
$ 14.50 / Month
All WP Engine plans include a money-back guarantee
I have been creating websites using Wordpress from the beginning. It was never just a blog you could make with Wordpress. Due to extensive support from developers and designers alike, you could make the most complex and modern websites around, all with one system. Over the years, Wordpress has evolved more than I could've imagined, and with more plugins and functionality being added every single day, the demands for a good web host did too.
And thus, the search began. After doing a few hours of research for cheap but reliable hosting, I came across multiple hosting providers that provided hosting for only Wordpress and nothing else. When I checked out their websites, I found they had an amazing plethora of options and security just for Wordpress which I could only dream of at the web hosts I had partnered up with earlier. There was a downside however, the price. I finally came along WPEngine and I decided to sign myself up with them, due to a promotional code which allowed the first 3 months to be hosted for only 4$ a month, instead of the usual 29$. What followed, was nothing but amazement.
At first, when entering the administration panel, I felt like it was a little bare bones.There weren't halve as many pretty icons as there were on cPanel, which I was used to, and it was a bit strange to encounter something like this. However, after reading through their extensive documentation on how to do literally everything to start up your site, it was a true piece of cake. I set up my installation, I logged in, and the speed could immediately be felt. Images uploaded way quicker and were processed at least five times faster. But really, it was noticeable everywhere, not only the Wordpress back end. So yes, they live up to all promises about up-time, speed and stability. In the year I have been hosted there, I haven't had a single hacking attempt plus automatic backups are made daily. So security was also top notch.
The most important part of a web host, beside the hosting itself, is the support team. If a website should get hacked, go down for whatever reason or you simply have a question, support should always be available within a certain time. Fortunately, WPEngine did not disappoint here either. Their ticketing system is based on ZenDesk and thus, easy to use. Response times were normally within 1-2 hours and I never got a support assistant who wasn't absolutely 100 % determined to help me. For most people, that's enough, just like it is for me, but WPEngine wasn't going to stop there. Not too long ago, they also added Live Chat support during business hours, and man oh man, they are with you within seconds. I mean, really, seconds. I got a lot of the same people who would normally help me over in the ticketing system, but talking to someone in real time is also more pleasant, and so it was.
All in all, I can safely say that, while they are expensive for small personal users, they are 100 % worth it. You truly feel like they are actually doing great stuff with your money. Speed, up-time, stability, security and support are nothing short of amazing, and they really do deserve credit for that. It's not for nothing that Automattic, the company behind Wordpress, had invested money in WPEngine, They live up to their name in all the ways I can think of, and maybe even more.
I've been on many hosting companies and develop sites for a living. There is simply no hosting company that is better than WP Engine. Their security, speed and developer friendly tools are without parallel. For example, I can easily "clone" a site at any stage of development and work in a "sandbox" or "staging" environment. Also, their time machine like restore points have save my butt on more than one occasion. When add their incredible support that knows WordPress inside and out it makes for the best combination for hosting that I've used.
Why does WPEngine suck?
1 - the migration process is designed to be as easy as possible; which it sort of was. The WHOLE process however; that of ensuring DNS info is updated is a night are. No support provided at all by WPEngine yet this is the most important aspect.
2. - Due to DNS errors not found at the time, my site has had more downs than a call girls knickers.
3 - The tech support provided WPEngine is, well crap. Some of the people know their stuff - but can't explain it in easy to understand words / process.
4 - My email has been up and down loads as various different tech support staff ask me to change an A record, despite this not being the issues. It was as if they were 'just change stuff till it works' approach.
5 - The time to resolve issues is the worst. My website was down (403 Forbidden) for 12 hours. As soon as I mentioned taking legal action the tech support person cut the chat off and closed it. Another sent a partial transcript. 'Management' never got back to me. Money back guarantee? Don't think so.
6. Email support has taken over 11 hours to get a resolution - and that was with me sending several reminders.
I have call transcripts as well as screen shots to document this pathetic companies attempt to fix my issues.
All in all I would never recommend WPEngine again to anyone unless they are a competitor of mine ;-)
Good things: quick backup and restore, easy staging-production deployment, user-friendly interface on admin side. I will miss it.
Bad things: terrible caching engine, that takes up to 10 seconds of loading delay on the user side. Very slow load even comparing to the cheap shared servers. Poor support -- up to 1 hour waiting for a chat to start, and most of the issues were not resolved. Bad migrator plugin -- some templates that I've moved were broken and required to recreate from the scratch (I also spent a lot of time discussing this issues with template developers).
There's a high possibility that long response time will have a bad impact on search engine performance.
So I move to good shared hosting that 5 times cheaper and 3 times faster.
Don't waste your time there.
After viewing a lot of good reviews about WPengine I decided to try it our for myself since most of my websites are built using wordpress. Unfortunately, just after visiting their page I noticed something, their prices. Anyway, I decided to test them out and maybe continue to host with them if I were impressed. Truthfully, I was impressed. Their uptime is great and support is out of this world. Everything was a breeze, fast and easy. Even my 10 year old brother had no problem with it when he tried to build his first website.
But the surprises were not only on the good side. I had overlooked something when singing up for their service and only understood later what it meant. Their prices would suggest the service would have all the features needed and maybe more, but I had to deal with a very limited number of installs for their prices ($29/mo for 1 install, $99/mo for 10 installs and even more expensive for more installs) and an even more limited number of monthly visitors. They claim they offer unlimited bandwidth but they still put a heavy limit on your monthly visitors. I had to immediately move some of my websites because they were reaching the maximum number of monthly visitors and I had to keep them online by all means.
I don't recommend WP Engine to anyone who wants to get what they pay for, want to host multiple websites and get a lot of monthly visitors.
WP Engine sucks. We migrated my ecommerce website to them about 2 months ago.
Migration assitance was non-existant. I guess that's why they tell you it's free. You better be a developer with back end experience if you want to have any hope for migration in less than 48 hours.
After removing some non-accepted plugins and passing the scans/tests they did on my website, everything seemed to be working normally. 2 months later, my whole website was hacked with sex and casino ads. When I contacted support to help me, after waiting 15 minutes to speak to anyone, they couldn't help me. So, the person walked me through opening a "support ticket" on their website.
Customer support - TERRIBLE
Security - THE WORST
Been a customer of WP Engine for 3+ years now with multiple accounts. I also keep hosting at HostGator and dedicated servers at Liquid Web.
I'm a big fan of WP Engine because of their focus on WordPress. This has allowed them tailor their support and hosting features purely towards WordPress. We can ask more of support of and get a better response.
Also love their built in CDN, caching, and backup system.
I think they are pricey, even when hosting multiple sites. That sucks, but still worth it.
WP Engine is one of the best managed hosting providers for WordPress. While it is not a perfect solution, I think the pros outweigh the cons.
I was initially very impressed with the ease, speed, and professionalism of wpengine, until the first hosting "hiccup"..
In a nutshell, here is what happened:
- My woocommerce store goes down for about 3 minutes
- Site gets restored, only to find all the widget data is missing
- contacted WPengine support... they say the server was unreachable but they don't know about the widgets
- Wpengine then says "it probably wasn't a server issue.. just a monitoring issue"
- After I suggest reimbursing their customer for added development costs, they say "it definitely was not a sever issue"
Regardless of the significance of the issue, these guys definitely don't know how to handle customer service. They assume their customers are clueless, which doesn't work very well when they tout themselves as the industry experts.
4/10 so far.. perhaps it will improve with time.
This is the perfect host if you want to host a wordpress site. This site makes it easy for you to install wordpress, It's just a simple 1 click install. It may be a bit expensive but it's worth it. It has good uptime & reliable tech support that are available 24/7 so you don't have to wait more than a day to get things sorted. Overall I think you should try this host if you want to host a wordpress blog.
If you are looking for good hosting, then WPEngine is the only way to go. Moving to WPEngine was the best decisions I've ever made. It's an absolutely different level of great.
Yes, it is expensive but if you are serious about getting yourself out there, then you have to put something in first to get something out. WPEngine keeps you away from a lot of trouble that most other hosting providers don't. If you want to avoid constant downtime and want your site to work the way it is supposed to then choose WPEngine.
Investing your money in WPEngine will save you more money in the end. With other cheap and bad hosting providers, your site will get hacked, you will have downtime, a lot of bugs and glitches and you have to do a lot of things manually. WPEngine does everything for you and if ANYTHING goes wrong, which is very rare, then WPEngine also has THE best support team. They have the best online chat team and they have the best support forum with almost instant replies 24/7.
Also, if anything ever goes wrong, WPEngine makes automatic backups every day.
The best thing that I love about WPEngine, is that even if you run out of money, they don't delete your site. They keep it up and running. I went a whole month without being able to pay and the site worked like a charm the whole time. So although hosting with WPEngine is expensive, they will help you the best they can for your comfort and ultimate satisfaction.
To sum it up, WPEngine is:
- Super fast speeds
- 100% uptime
- Great support team
- Automatic backup
Go with WPEngine, trust me, you will not regret it.
I personally feel that WPEnigine is one of the best web hosting providers in the web hosting industry. It is best place to manage your web hosting, as it only provides services for WordPress hosting. It’s a trustworthy platform for secure hosting services. Hence, it provides its services at 29 dollars per month basis, as it is costly.
Something about WPEngine as a Company
WP Engine focused on WordPress hosting. They tried to focus on the requirements of their customers and put serious effort in their work to make their services best for the customers. They support and assist their customers in all capable ways; they tried to solve all problematic issues related to Wordpress. The WPEngine team also proffers protection and maintenance assistance. WPEngine gets its fans from a large number of WordPress customers, as they make use of it and find it reliable and valuable for their purposes. The company has made success in a very less time period that is an indication of its valuable assistance.
The best thing about Hosting Plans and Pricing
All in all, they provide four WordPress hosting plans. The thing which I like most is that company does not focus on the specific identification of premium plan, but they can also make modifications in their plan according to customer’s demand.
As a company, WP Engine is solely focused on providing WordPress hosting. Unlike more general hosts, its hosting is managed; in other words, customers are supported and assisted with WordPress, and much of the maintenance and upkeep is handled by the WP Engine team.
WP Engine is based in Austin, Texas and was co-founded by Jason Cohen and Ben Metcalfe. Metcalfe had previously worked for the BBC, developing its online blogging system. The company was founded in 2010 and turned over $1m within its first 12 months.
WP Engine Hosting Plans
WP Engine offers four WordPress hosting plans, although the Premium plan isn’t defined; it’s more of a custom plan that can be tailored on demand.
On the other three managed WordPress plans, bandwidth is unlimited, but customers are limited to a certain amount of storage and a certain number of visits each month:
● The Personal plan includes a single WordPress install with up to 25,000 visits per month.
● The Professional plan includes up to 10 installs and 100,000 visits per month.
● The Business plan includes 25 installs and 400,000 visits per month.
Visits are defined internally by WP Engine, and its system might surprise you; in fact, the company warns that statistics packages (such as Google Analytics) may provide visitor counts that do not match its own figures. Essentially, a visit is a unique IP address within one 24-hour window.
Note that visits from bots and crawlers are counted against your visitor limit, as are partial page loads.
WP Engine Uptime/Downtime
Although not clearly stated in the ToS, WP Engine does guarantee 100% uptime. Customers are credited 5% of their monthly bill for each hour of downtime they experience. It’s not clear whether credits have to be claimed manually. There is a service level agreement (SLA) document which defines this in more detail.
There’s no information about uptime history on the website, but looking back through the blog, it seems that WP Engine has been adversely affected by Amazon’s EC2 outages in the past. There is a system status blog and RSS feed.
The company uses data centres in three cities: Texas, Tokyo and London. Customers can choose which data centre they wish to use. If a customer wants their existing site to be moved to a different data centre, the team can do this without cancelling their plan. All data centres are locked down, and WP Engine staff do not have access to the facilities at all.
Servers are automatically scanned for viruses and hacks, and WP Engine has two security firms auditing their system for exploits. Within the control panel, users can create backups (‘Restore Points’) and roll back their WordPress instance whenever they like. In addition, users can also create complete clones - useful for backstage testing - and download their entire database at any time. Automatic backups are taken daily and retained for 60 days.
Each WP Engine customer’s WordPress installs are separate. They are all hosted on different databases with different security details, minimising the risk of hacks. Customers can also request complete hardware separation, although this comes with a hefty price tag.
WP Engine Support
WP Engine support is primarily provided via a knowledgebase - the ‘Support Garage’. The topics are quite comprehensive, although some basic concepts (such as the uptime guarantee) aren’t defined.
In addition, there’s a password-protected ticketing system; clients can sign in using their email address, Twitter account, Facebook login or Google account.
Telephone support is only provided between 9am and 6pm, CST, although the company says emergency calls are taken 24/7. It’s not clear what would count as an emergency, though, or whether calls are actually answered out of hours.
All support staff are described as WordPress ‘experts’. They promise to proactively defend each customer’s WordPress install against hackers, and they fix any hacking-related problems for free.
WP Engine in the News
Mixergy published an interview with WP Engine co-founder Jason Cohen when the site turned over its first $1m:
WP Engine Control Panel
WP Engine isn’t a normal hosting service, so it doesn’t have an ordinary control panel like cPanel or Plesk.
Most site admin is carried out through the WordPress dashboard, as you’d expect.
There’s also a secondary custom control panel, the User Portal, where most account-related tasks are performed. This includes creating backups, adding new WordPress installs, creating redirections and so on. There’s quite a lot of information in the Getting Started section within the Support Garage knowledge base.
WP Engine Extras
WP Engine doesn’t offer the traditional array of advertising and marketing vouchers, but it does offer a few bonuses that will appeal to advanced WordPress users.
● On the Professional plan and above, WP Engine throws in a content delivery network (CDN) service. This is designed to improve page loading times without the need for WordPress cache plugins. This is a paid extra on the Personal plan.
● On the Business plan and above, customers can opt to have a dedicated IP address assigned to their account. This is also available as a paid extra on the Professional plan, but it is not available on the Personal plan.
WP Engine Money Back Guarantee / Cancellation Policy
WP Engine offers a 60-day money-back guarantee; there doesn’t appear to be a catch or cancellation fee.
WP Engine Summary
Compared to ordinary shared web hosting, WP Engine is expensive. However, it’s tailor-made for people who rely on WordPress. For many people, the extra investment will be worthwhile, if only to ensure their WordPress install is secure, speedy and well-supported.
If you’re looking for a host that can help you make the most of WordPress (and support you when something goes wrong), you’ll be in safe hands with WP Engine.
WP Engine is a premium hosting company specializing in shared hosting that’s optimized for WordPress websites.
WP Engine was founded in 2010 by serial entrepreneur Jason Cohen. It’s now a privately held company with Jason Cohen serving as the chief technology officer. They are headquartered in Austin, Texas and have over 200 employees. They have additional offices in San Antonio, Texas, as well as San Francisco and London.
WP Engine provides shared hosting for WordPress websites. There are a few different tiers of service depending on your traffic levels and number of WordPress installations.
WP Engine has a proprietary front-end system designed to work with WordPress. This layer has security features to protect your website from hackers, and also reduces server load and handles traffic spikes without downtimes or slow loading times. WP Engine’s EverCache caching software was specifically designed to work with WordPress.
One of WP Engine’s most popular features is its Staging Area, which you can use to create a new development environment to test new themes, plugins, and other changes before incorporating them into your live website. They also have one-click restore points, unlimited data transfer, CDN and proprietary caching technology, firewall and malware scanning, managed WordPress updates and daily backups.
WP Engine operates data centers in the United States, United Kingdom, and in Japan.
Yes, WP Engine does provide a WordPress website migration service for an additional one-time fee.
WP Engine boasts a WordPress optimized hosting architecture, “top-shelf” hardware, and several unique features designed to make running a fast WordPress website as easy and hassle-free as possible. In addition, they claim a support team comprised of experienced WordPress experts who can help you with every aspect of your WordPress website.
Some WP Engine customers have shared bad experiences with WP Engine, such as randomly deleted customer data, frequent downtime and slow site loading times, and poor quality customer support. However, other customers recommend the company and say they have never had any problems with WP Engine. Some reviews cite difficulty in transferring existing WordPress sites to WP Engine from other hosting companies. In addition, WP Engine does not provide direct shell access to its servers. WP Engine also makes specific changes to WordPress core files which may make it difficult to migrate your site away from WP Engine in the future, and has several blacklisted plugins (including caching plugins, backup plugins, and related posts plugins) their customer may not use on their sites.
Synthesis is another managed WordPress hosting company. It’s operated by Copyblogger Media and is exclusively for Studiopress customers using the Genesis framework. Synthesis has specific servers dedicated just to running the Genesis framework. It’s used on several major high-traffic sites including Copyblogger and Yoast.com. Going by traffic levels, Synthesis is also on the lower end of pricing when it comes to managed WordPress hosting. However, if you’re not running your site on the Genesis framework and don’t want to switch themes, Synthesis won’t work for you.
Page.ly is a managed WordPress hosting provider that boasts a support team of WordPress experts. Page.ly shares many features of WP Engine, including automatic updates and backups, and has several big-name clients including Vonage and New Relic. There are many differences between the companies, however. For example, Page.ly has datacenters in many more locations worldwide than WP Engine does, including in Virginia, California, Oregon, Sao Paulo, Ireland, Frankfurt, Tokyo, Beijing, Singapore and Sydney. Both Page.ly and WP Engine have strong security, but while WP Engine promises to fix your site for free if you get hacked, Page.ly doesn’t have that kind of guarantee. Their pricing is roughly comparable. Depending on your specific needs, either could be a good choice to host your website.
Yes, you can purchase SSL certificates from WP Engine for an additional fee.
WP Engine has a support ticketing system and live chat support is available from 8AM to 8PM CST. Every plan except for the first tier can also access phone support. WP Engine boasts a support team comprised of experts in WordPress.
Yes, there is a 60 day no-risk money-back guarantee referenced on their website, although it is not detailed in the terms of service. The guarantee applies to hosting fees only, not domain purchases or other add-on services.
WP Engine has a 99.95% uptime guarantee and offers to refund 5% of your monthly fee for each hour they fail to meet the guarantee in a month. You must request your refund within 30 days of the downtime. Be sure to check WP Engine’s Service Level Agreement for more details and restrictions.
If you only run WordPress websites and are seeking a fully managed hosting plan that’s optimized and fast, WP Engine is worth a try. When it comes to managed WordPress hosting, WP Engine is one of the most popular options. While some reviews have mentioned various issues, other users have had no problems and a great experience with WP Engine.
I have been a Unix/Linux systems admin for almost 25 years now and I am just baffled by your system. I have installed dozens if not hundreds of WP and Drupal sites successfully, usually completely by hand via SSH. But I have been defeated by your interface and system. I know Linux, MySql and use PHPMyAdmin all the time, so it's not as if I am a tech newbie. Your tech support is sort of like Microsoft's, the answer is technically correct, but completely useless.
I REALLY urge you to re-think your interface and procedures for migration. I can see how WPEngine would work for a new site, but as someone who is looking to migrate 10 or more existing sites, I just don't have the time to untangle your process. I am sure it makes sense to you, but it's a deal-killer for me. I cancelled my account and got a refund.
I saw so many posite feedback, that I had to try. I was so shocked, that WP engine was not able ro resolve my problems with wild SSL, installation, they just disconnected my website because of DDOS. And every ticked I placed took approx 24 hours to be solved.
For the price I was paying 100 USD is it absolutely horrible service.
Avoid Wpengige, there are good host providers that offer the same for 10x better price with instant chat, where you can escalate problems when you need..
I read so many articles and reviews like this and was convinced to try WP Engine mainly for speed, but also quality customer service. Since signing up for a personal account on WPEngine 6 months ago, I have been somewhat happy with features of WPEngine's hosting, but would expect no less given the price. The staging area is very helpful and the backend of WP definitely runs faster now.
However, the front end speed isn't what I had hoped for as far as load times and I have not experienced this great customer service everyone speaks of. Perhaps you need to have a professional account for the great customer support/ service. My responses from technical support have been annoyed, condescending and "not my job", except when I complained and they called me to work out my complaint (not my technical issues) in an aggressive, confrontational manner.
I've been a web programmer for several years and have a few years experience working with customizing WP sites, but WPEngine customer support always manages to make me feel like I'm a burdensome dilettante.
I tried to sign up for Wpengine and migrate our corp website to them.
the SSL did not work, they required you to move the website first in order to assign you the dedicated IP address. Well what happen the DNS changes?
The CDN is not working at all, when I moved the site to them, the CDN is acting weird. The management GUI is horrible and not reliable.
They will not provide SSH shell access, you will need to figure out how to transfer the file.
WPEngine overall is a good host. They do their best to keep Wordpress sites fast with their agressive caching and by limiting plugins that'll suck site performance. Their support is also pretty knowledgeable, which can help. My biggest complaints with the whole setup is that they don't support htaccess files and their CACHING is way too agressive and only need for the most basic of sites. If you have any dynamic pieces of content in your site I would stay far away from WPEngine.
My experience with WP Engine has been very positive. Now that my site is hosted with WP Engine, I have a higher level of confidence and pride when sharing links to my site. I value peoples' time, therefore I only want to present important content. Likewise, I don't want to waste anyone's time waiting for a page to load. WP Engine hosting is fast and dependable. In addition to performance, WP Engine excels with their topnotch admin interface, documentation, and support, as well as a stream of vetted WordPress news and information in their blog and social media.
I definitely recommend WP Engine for professionals who want to start a site on a reliable foundation, and for people ready to improve their small, but established project.
It's really pretty simple: you know someone has got your back.
I'm used to shared hosting (because I don't want to be my own sysadmin). Shared hosting is great because it's cheap and if there's a problem, there's a hosting company there you can call or chat with. Great.
But they're not actively watching your back. With WP Engine, they're constantly scouring your files for nastiness: incompatible plugins, core files that need updating, etc. I like that they have a blacklist of bad plugins. They're watching out for your site (well, also so it doesn't break other sites, of course). Just this is reason enough. But then there's more.
They do automatic backups. I had a client who lost three sites and the host said, "Oh, sorry." Oh, sorry? Yeah, that's not going to work.
Finally, speed. My site on WP Engine load much more quickly than my other sites. Hands down.
Reason enough? Yep.
I switched both of our corporate sites away from Bluehost. I've been with WP Engine now for 3 months.
Initially they told me I would be paying just $49 per month for both sites. But this was a lie by the sales team. They neglected to tell me that to get SSL you have to have a Professional Plan which is $99 per month. They also neglected to tell me that I needed a dedicated IP (necessary for Symantec certificates) which costs an additional $5 per month per certificate. Implementation of the dedicated IP took days on their end. Service via their messaging system is easy enough, but sometimes takes a long time to respond, especially since I am on the east coast and their support staff is in Texas. This problem is heightened by the fact that they give very little backend control (no Cpanel). Not that I use this every day, but it is an inconvenience when I do. Their claim that they automatically update your plugins and tell you about new versions is also not true. You have to do this manually.
Despite being somewhat slow, the support staff does give thorough intelligent answers on any question you throw at them, even if it is with a service that they have no control over (like implementation of Google apps). This is something most hosts would never do. Malware attacks on my site have become non existant which was a huge problem on Bluehost. Malware removal is included with any plan which is a big cost savings if it ever comes up. Our company was shelling out $2000+ per year to get malware removed before. Both of our sites are now blazing fast compared with Bluehost. This has increased conversion and page views significantly. This by its self justifies the cost. The site is so fast that I can edit the site online instead of having to re-upload edits. They also do regular backups of the entire site automatically in case there is a server crash and remind you to backup when you make major changes on the site or install new plugins.
WP Engine has taken a huge amount of hassle out of my work and maintenance schedule and vastly improved sales and performance. If you run a business website based on Wordpress and are not using WP Engine you are really missing out. Just be aware of the extra costs before you start and make sure that you set an extra day aside to wait for support responses.
OK, I really wanted WP Engine to work for me. I met them at WordCamp in SF and was impressed. The trouble began when I first installed the site (and I know what I am doing with WordPress installs). WP Engine locked me out, and then the trouble began... they were unreachable, it took 72 hours to get a response from support - and they were unable to fix the problem.
I closed that account and tried again, had another issue and never got support to address the issue. This might be acceptable for a real cheap hosting service... but this is a PREMIUM hosting package that boasts about great support.
This wasted a bunch of our time, they did not respond to support requests, and when I finally got ahold of someone on the phone, they berated me for calling.
So far, I am very pleased with everything. Even though it is a comped site, it's as if I have the deluxe package. Support has been responsive and on point. WP would be good for any level of customer, and yes I would recommend it to anyone.
WP Engine's speed, security, and backup are great. The ability to create a staging site and painlessly create and restore backups has saved us a ton of work and, to be honest, made what could have been really big mistakes on our part simply minor inconveniences. They have handled several support requests quickly and without 'talking down' - and their proactive updates greatly reduce the time spent trimming the WordPress hedges and mowing the lawn.
WP Engine is best if you are using WordPress in an orthodox implementation. Non-WP applications and custom server configurations probably need to look elsewhere. You also should use their admin tools for mod_rewrites and redirects ~ if you are used to doing everything via htaccess you may need to go over any complex requirements with their support first. Note that WP Engine is web hosting only - you need to use a third-party solution for your domain email. Rather than psuedo-unlimited storage, they have an excellent integration with Amazon S3 for media storage if you need a lot of space.
If you want speed, security, git, great backups and staging, expansion, multisite simplification, curated plugins, and frankly a bit more sleep at night - WP Engine makes great solution for both small and enterprise WordPress solutions.
WPEngine is great, because they have like minded folks running the show that understand the WordPress Ecosystem. That is, they get it.
The staging area they provide is AWESOME. Truly. It's made life so much easier knowing that I have a 1 to 1 copy of my site to test and blow up.
They're responsive and pleasant to work with. I put all of my clients on WPEngine now.
WP Engine rocks because of Git push-to-deploy, built in staging and restore points, and speed. I also love how involved they are in the community — the blog is one of the most worthwhile in the WordPress community.
I love WP Engine. The security, uptime, and performance have been amazing since I moved my website over to their platform.
The support via the help line has been great, although my assigned support rep was hard to contact in a timely fashion. This is why I moved over to the help line to get my migration issues sorted out.
The person who did help me was knowledgeable, courteous, thorough, and very helpful. I am so happy with the service that I am now a member of their affiliate program as well. When I like a product or service, I will tell others and that's what I plan to do.
WP Engine has some pretty great stuff going on. They are running on great technology that allows them to provide super fast, secure, and inexpensive WordPress hosting. Their hosting is great for the more advanced users that want to deploy with GIT, but they do a great job of allowing GITless users to still have a steadily backed up and updated site. Their documentation could be a bit better especially when it comes to their GIT integration, but their support is so good and responsive that any info that is not in the documentation is easily acquired through support. The support really does a great job. They have even answered templating questions that had nothing to do with hosting. They are dedicated to helping out.
I would recommend WP Engine to anyone that cares about their WordPress site at all.
I have never experienced any downtime with WPEngine. They have been rock solid for me! No seriously. I have only had to reach out for assistance 1 time and they were great.
They email me in advance several times to let me know when they are doing updates and are very accommodating.
I was having issues with load time with my last (very large) host. I conducted a lot of research and decided upon WP Engine after reading several reviews. It costs a little more, but my number one concern was reliability and I am happy to pay more for a premium product that provides piece of mind. The automatic backup feature is also very important to me. I don't want to think about it, I just want it to work ... and it does. Also, WP Engine's lightening fast support response is a huge factor ... you don't want to be sitting around waiting for support if you are having issues with your site. In short, I am extremely happy that I migrated to WP Engine and would definitely recommend this hosting service to a friend.
Franky speaking WP Engine is not for everyone. If you not making any money for your blog go somewhere else. If you earn money and your website been ranking well by Google this the right hosting for your Wordpress.
Let me brief my first experiance with WP Engine. Always remember to all hosting company, not all people out there come from IT back ground, this is including me. We also not come from English speaking language. Even how well your documentation we still need to contact support team to make sure we do a right things. I am a bit lost and confused becuase this is my first time did the hosting migrating.
The most frusting things is they took longer time to reply because different time zone. Why premium hosting charging so much money had a terrible customer support. I am just asking a simple question they took hours to reply.
This a genuine from Kuala Lumpur, Malaysia. My invoice number 28837 with WP Engine
WPEngine is an amazing development platform for Wordpress. We host all of our client sites on WPEngine and have complete confidence in their support teams. As web developers we also love git push for Wordpress.
I honestly haven't had a bad experience with WPEngine yet. Their team is responsive, hosting is the fastest I've ever had the pleasure of enjoying, and they're great contributors to the WordPress community through their sponsorships of WordCamps and projects.
I recommend it over running your own server, if you'd like to let the pros do the real magic and you focus on your site itself.
The price is a bit steep if you're used to budget shared hosting, but this isn't your average shared host, it's all about performance here and the price is well worth it!
They go above the bar for everything. The features are more than others offer... like built in git for staging/production domains. Support is top notch when you have some sort of question. Often getting trivial issues answered quickly after hours when a resolution wasn't expected until the next day.
WPEngine is absolutely awesome because not only is my website faster, safer, and managed more efficiently - every time I interact with their team the experience is amazing.
It's refreshing to have a host who understands the code you're working with, and that only happens with application specific hosting. As far as I know, everyone at WPEngine has a background in WordPress, and when shit hits the fan, they are more than willing to roll up the sleeves and get dirty. I sleep better at night.
really just started using them and so far so good. there support is fast and knowledgable :) only issue i've found is with there caching, its very agressive.
WP Engine is working very hard to be the go-to WordPress-specific hosting company. They've clearly invested time, resources, and energy to create features that WordPress developers and site owners will want.
They are unique in the space in that they have built in git (version control) handling. They also have a very handing staging and cloning feature to help make changes to your site without doing it on the live site.
WP Engine isn't cheap, but they are worth the money for someone that wants to not worry about their hosting - whether it be in terms of speed, security, or updates. They are very solid, and I'd happily recommend them to WordPress site owners that take their site or blog seriously.
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