Add Your Review for XLHost

Is XLHost the host for you?

Key features

  • Linux
  • Linux
  • CentOS
  • VPS
  • Windows
  • Shell Access
XLHost logo

XLHost

xlhost.com Location: US Founded: 2000

XLHost Introduction

XLHost's parent company, eNET Inc, has a long history providing internet access and web hosting services in the United States. They were one of the first firms to offer both dedicated server and virtual web hosting services for their clients, and were instrumental in developing one of the first successful ISP remote reset devices. As the global demand grew for faster and more reliable web hosting services, eNET saw the opportunity to expand beyond their regional markets, and in 2000 they launched XLHost to meet the hosting needs of an increasingly global internet community. Since then XLHost has led the way in providing dedicated server, virtual private server, and cloud-based web hosting services for start-ups, small businesses, and enterprise customers from more than 130 countries around the world.

Privately Owned and Operated

XLHost owns and operates two specially built datacenters located in Columbus, Ohio. The state of the art facilities are climate controlled, and feature the latest in enterprise class hardware from Dell, Intel, Supermicro, and Seagate. Of course hardware, no matter how advanced, requires a support staff to keep it running at peak performance levels, and XLHost's datacenters are manned by an expert team of network engineers, software developers, and system administrators with a combined working experience of more than 100 years. That combination of state of the art hardware and hands-on expertise is one of the reasons XLHost remains so successful, and so highly respected, in the web hosting industry.

In addition to their privately owned facilities, XLHost also operates four additional POPs (points of presence) in Chicago, Cincinnati, New York City, and Washington DC. These additional POPs provide increased access to global networks, while allowing for faster and more accurate disaster recovery in times of emergency. This gives XLHost an edge over many of their competitors, allowing them to deliver fast and reliable service with a guaranteed 99.999% uptime for all of their customers.

Services to Match Every Need

Different business models require different web hosting platforms, and XLHost offers a variety of options for their customers. While some service providers are content to specialize in a single platform, XLHost offers a full range of web hosting services that include dedicated, virtual private, and cloud-based servers. By offering this wider array of options, XLHost is better able to meet the needs of a wide spectrum of clients. So, whether your needs are modest or mighty, XLHost has a web hosting plan to match.

  • Dedicated Servers: XLHost's dedicated servers are housed in their state of the art datacenters, and can be set up within 24 hours of payment. Clients have their choice of operating systems, including Centos, Cloud Linux, Redhat Enterprise Linux, and Windows. Two control panel configurations are available, cPanel and Parallels Plesk. Clients can also choose to incorporate virtualization into their dedicated server platform. XLHost's dedicated server packages are best suited to larger, and growing, operations who require a greater level of dedicated resources.
  • Virtual Private Servers: XLHost's VPS plans are a more affordable option, and are best suited for smaller businesses and ecommerce start-ups. All of XLHost's VPS plans offer shared CPU with allocated RAM and storage capacity at a fraction of what it would cost to maintain a dedicated server. The use of Parallels Virtuozzo Containers gives clients complete control over their virtual server, and ensures that data and applications are isolated from other users to provide enhanced security. Available operating systems include Centos, Debian, Ubuntu, and Windows. Customers have their choice of either cPanel or Parallels Plesk control panel interfaces.
  • Cloud-Based Servers: XLHost's cloud servers are their most cost efficient option, and are particularly well suited for bloggers and budget conscious start-ups. Clients can build their cloud platform from the ground up, paying for only the features they need. XLHost's cloud hosting plans are highly scalable, so customers can increase hosting resources as needed. All of XLHost's cloud server plans feature Windows or Linux operating systems, and include automatic back-ups, load balancing, persistent block storage, and complete isolation between users for enhanced security.

All of XLHost's dedicated and virtual servers are self-managed, and an experienced team of IT experts are on-site at all times to monitor and maintain server hardware and network systems. Managed web hosting is available through XLHost, and interested parties should contact a representative for details on sales and service.

Service and Support

XLHost's support infrastructure is top of the line, with an on-site team of experts monitoring and maintaining their datacenters 24/7. Built-in redundancies, both physical and virtual, ensure that all clients enjoy fast load times and a guaranteed 99.999% uptime. In the event of an unscheduled downtime, customers will be compensated according to the company's SLA, receiving a credit of 5% to 100% of their monthly invoice based on the duration of service interruptions. Technical support is available 24 hours a day via online portal, with guaranteed response times of under three hours. All service requests and technical support is provided by in-house XLHost employees located in the United States.

Billing and Payments

XLHost does not require customers to sign any long term contracts for their web hosting services. Billing is on a month by month basis. XLHost accepts all major credit cards, as well as PayPal, MoneyGram, and Western Union. Customers may cancel their service plans at any time, but cancellations must be made before the first of the month to avoid being billed for that month.

Summary

XLHost, and their parent company eNET Inc, has been providing internet access and web hosting services for more than 20 years, and it's that experience that has earned them a spot at the forefront of the industry. While other web hosting services may have fallen by the wayside, succumbing to the internet boom and bust at the turn of the century, XLHost continued to thrive, building a reputation for exceptional service and exceptional reliability. Today, they continue that tradition of excellence by offering the best in virtual, cloud-based, and dedicated server web hosting services at prices to meet every budget.

XLHost Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Base VPS Windows 2008 Ubuntu Shell Access Windows VPS CentOS 5GB 200GB $14.50/month
Usual price:
Base Server Red Hat Windows 2008 Ubuntu Shell Access Dedicated Server Windows 1TB 10TB $89.00/month
Usual price:

XLHost Frequently Asked Questions

  • What comes installed on an XLHost server?

    All XLHost servers, whether dedicated or virtual, come with your choice of operating system installed by experienced IT professionals. Additional software, as ordered by the client, will be customized and installed according to the customer's wishes.

  • Can additional hardware be added to the server?

    XLHost does allow the attachment of external USB devices and hard drives containing additional software and licensing keys. XLHost also allows customers to incorporate their own devices governing firewalls, routers, and load balancers. Depending on the size and operational parameters of the devices in question, additional fees may apply.

  • Can specific features be added or removed from an XLHost server?

    Yes, specific hardware and software features can be added or removed upon request. Customers should contact technical support via the Grande Portal for assistance.

  • How long does it take XLHost to set up and configure a server?

    In most cases, services will be provisioned and the client's server will be up and running within 24 hours of confirmation that payment has been received.

  • Will XLHost manage my server?

    XLHost's dedicated and virtual private servers are self managed, with on-site support for the data center, network systems, server hardware, and shared services. XLHost's staff monitors daily operations, and is available to resolve any problems that may arise. For customers requiring managed dedicated servers XLHost offers a selection of affordable hosting management services.

  • Does XLHost require long term contracts?

    No, XLHost does not require customers to sign long term service agreements. Hosting plans are available on a month by month basis.

  • How will I be billed for services?

    Customers are billed on the 1st of every month.

  • What methods of payment are accepted?

    XLHost accepts Visa, MasterCard, Discover, American Express, PayPal, MoneyGram, and Western Union.

  • If I cancel my server will I receive a refund?

    Within the first 7 days of service, if there is a technical issue with a dedicated server that XLHost cannot resolve, customers may cancel their service and receive a full refund of their initial payment. Refunds are limited to one per customer. Refunds are not available for Virtual Private Servers.

  • What is XLHost's cancellation policy?

    Clients may cancel their service at any time. However, they must cancel before the 1st of the month to avoid being billed for that month.

  • Are there any additional charges for exceeding my allotted bandwidth?

    XLHost offers a wide range of service packages, each with ample bandwidth allocations. However, should a customer exceed their limit they will incur a nominal fee. Addition bandwidth can be purchased to cover spikes in traffic, and customers are free to upgrade their service plans at any time.

  • Are XLHost's datacenters monitored by on-site technicians?

    Yes, XLHost's datacenters are staffed 24 hours a day by a team of highly skilled technicians. The datacenters are also remotely monitored for security purposes.

  • What level of technical support is available to clients?

    Technical support is provided by an in-house staff of experts operating in the United States. Service and support is available 24/7 via Grande Portal, XLHost's online support feature. XLHost guarantees a response time of less than 3 hours for all support and service requests.

  • Does XLHost allow adult content on their servers?

    Yes, legal adult content is permitted on XLHost servers. However, any content that violates recognized statutes will result in termination of service. Please refer to XLHost's complete Terms of Service for more details.

  • Does XLHost allow IRC services on their servers?

    No. XLHost does no allow incoming or outgoing services associated with Internet Relay Chat.

  • What is XLHost's policy concerning SPAM?

    XLHost has a zero tolerance for SPAM. Any clients found violating that policy will have their services immediately terminated. Reinstatement of service will require a full review of content and will be subject to additional fees and charges.

How does XLHost compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit XLHost
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★★

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a XLHost customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about XLHost.
Please be specific: we're only interested in hearing that XLHost rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions