Alentus In 2019: What Do Alentus Client Reviews Say?

Alentus Introduction

Alentus has been in business since 1997, and over the years has collated a pretty serious client roster including Sheraton, the American Red Cross, Harvard Medical School, and Star Alliance.

Alentus offers a range of Windows hosting plans for everyone from simple email users all the way up to those needing dedicated and reseller server plans.


Alentus offers a range of Windows hosting solutions that cover most every potential customer’s hosting needs as well as SharePoint- and WordPress-specific hosting plans.

They have several email packages that offer all you need to host personal or enterprise email activity for an extremely competitive monthly cost, with storage and total users scaling up with price.

Their shared web hosting plans include scaled web and email disk space as well as monthly bandwidth allowances. This means that shared customers only pay for what they need, quickly and easily adjusting their hosting to match their business requirements. Their shared plans support all the usual languages for Windows hosting including ASP, PHP, Perl, and the .NET languages.

Their dedicated hosting plans, like their shared hosting, are tiered to match customer needs. All dedicated servers are built for Windows, with hardware ranging from a Quad core Intel Xeon with a RAID-1 protection to 2x Quad core Intel Xeon with RAID-5 protection. Hard drive size, RAM, and bandwidth all scale accordingly. They also offer custom server solutions, and will build you a specific set of hardware specs to match yout needd if requested. All their servers are managed in their own datacenters.

Finally, Alentus offers reseller options under the Alentus MultiPlan hosting scheme. They offer control of multiple sites with one Plesk control panel for fast and easy management.

Like other plans, their MultiPlan reseller solutions scale to match customer needs.

Alentus Reviews by Our Community

Overall Rating from 5 Reviews by Alentus Customers


Most Helpful Reviews

Steven Morrish avatar
Steven Morrish
Jun 23, 2018

Email and web page not working for the 4th day when you speak to customer service they say we don’t have a time when you will be fixed lost business and customers have lost confidence in not be able to email us
Very concerned about this issue and lack of concern from Alentus

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Joseph Sermarini avatar
Joseph Sermarini
Jan 22, 2015

I have been a customer for over 5 years and have two dedicated servers (I pay them over $500 a month). I have had intermittent downtime about 15 minutes several times a day for the last 2+ weeks and have been sending trace routes and trouble calls again and again. They say there is nothing wrong.

I have asked again and again for a phone call from a Real tech who can explain to me how this can be happening and yet there is nothing wrong. No calls. I would have left long ago, except moving two servers of data and set up is difficult.

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sussanshawcooper avatar
sussanshawcooper ssc
Feb 08, 2012

Was with Areti from 2000 – since taken over by alentus technical support is non-existent

Had problems with renewing a website name in December 2011 and have been trying to get a response from them since then. I am now trying to change my hosting and they don’t respond to either ph calls or emails other than an automated ticket generated email

The 24 hours "technical help" is always "busy" and does not return calls or messages

I could not recommmend their "services" to anyone

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Alentus owns and operates two datacenters — one in Edmonton, Canada and the other in Columbus, Ohio. Their datacenters are comprised solely of Dell servers and are protected by Cisco firewalls. Their power infrastructure is a fully redundant BGP-enabled Cisco-powered network in both their datacenters. They are further protected by power redundancies like a unique power distribution systems and an APC uninterruptible power supply array. They also have an emergency generator on site as a further redundancy.

For security their datacenters have onsite guards, security systems with motion detectors, and constant video surveillance.


For customer support, Alentus offers live chat via their website, a ticketing system, a knowledge base, and a community forum. They also have a range of guides and other useful content to help web hosters solve problems on their own.

When it comes to their network, they staff their datacenters 24/7 for network and server support and for their dedicated servers, they promise a “rapid response to any hardware or software issue.”


Alentus offers two guarantees. First, they guarantee 99.999% network uptime for all of their servers and plans. The usual restrictions apply. In the event they fall below this level, you are eligible for a 5% discount.

Second, they offer a 30-day money-back guarantee on their SharePoint and shared hosting plans, and a free trial period for their WordPress hosting plans.

Wrap up

Alentus has been supporting organizations big and small for two decades. And with a client roster a mile long a wide range of Windows based solutions, they are definitely a host worth checking out.

Most Popular Alentus Hosting Plans

Value.Net Web Hosting Premier.Net Web Hosting Professiona.Net Web Hosting
Disk Space 2GB 5GB 10GB
Bandwidth 20GB 30GB 100GB
Price $8.95 / mo
Usual price: Get % off!
$12.95 / mo
Usual price: Get % off!
$21.95 / mo
Usual price: Get % off!
Visit Alentus Now Visit Alentus Now Visit Alentus Now
Plan Disk Space Bandwidth Price
Professional Sharepoint Hosting
1GB 100GB $29.95 / mo Visit Host Now
Enterprise.Net Web Hosting
20GB 200GB $44.95 / mo Visit Host Now
Enterprise Sharepoint Hosting
2GB 200GB $59.95 / mo Visit Host Now
Fortune500 Sharepoint Hosting
3GB 300GB $99.95 / mo Visit Host Now
More Plans +

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Spencer Grover

About Spencer Grover

Spencer studied politics and psychology at university in New Zealand, which sparked his interest in efficient communication. His interest in technology just developed along the way. When he's not writing, he's usually attempting to bake sourdough while listening to "This American Life."

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