Blacknight In 2018: What Do Blacknight Client Reviews Say?

Blacknight Hosting

Blacknight is an Irish owned and operated hosting company, and offers a full range of hosting services for small, medium, and large business sites. You can select Linux or Windows plans, and also obtain colocation services. The Blacknight site includes a Buyer’s Guide to help you make the best hosting decision for your company.

Support

Live chat is an encouraged means of support, though is not available 24/7, and may require you to leave a message for a later response. The next option is to submit a Support Ticket for a tailored answer from the support staff. Alternatively, access the knowledge base, video tutorials, and community forum to see if material on your quandary already exists.

Features

Blacknight offers shared hosting, hosted exchange, SharePoint hosting, cloud Virtual Private Server (VPS) hosting, dedicated/colocation hosting, and mobile friendly hosting.
  • Windows and Linux plans available
  • 24/7 technical support
  • High quality technology from names like Parallels, Realex, and Comodo

Shared Hosting

Great for small businesses, shared hosting is available in the Minimus, Medius, and Maximus plans.
  • 10 GB, 20 GB, and 30 GB disk space respectively
  • 200 GB, 400 GB, and 600 GB monthly transfer respectively
  • 30, 60, and 90 websites allowed respectively
  • Support for MySQL, MSSQL, and Postgre databases

Hosted Exchange

As the European specialist for Microsoft Hosted Exchange, Blacknight offers Hosted Exchange Lite and Hosted Exchange Standard plans 3, 10, 20, and 50.
  • Disk space ranging from 3 GB to 225 GB
  • From 3 to 50 Microsoft Exchange 2010 mailboxes
  • Personal folders, tasks, and contacts
  • Global address list
  • Continuous backups
  • Anti-spam and anti-virus enabled
  • Internet Message Access Protocol (IMAP) version 4 and Post Office Protocol (POP) version 3 supported

SharePoint Hosting

SharePoint is an intranet system and more, and is available in Bronze, Silver, and Gold plans.
  • Content management system (CMS)
  • Project collaboration portal
  • Secure, online document management portal
  • 1 GB, 2 GB, or 3 GB disk space respectively, with upgrades available
  • 10, 15, or 20 users respectively
  • Secure Sockets Layer (SSL) support for SharePoint sites

Cloud VPS Hosting

Cloud VPS hosting gives you more power to meet high demand with Starter, Starter+, Business, Business+, Professional, Professional+, and Enterprise plans.
  • Windows or Linux plans
  • Preconfigured systems from JumpBox allow you to run WordPress, Drupal, Joomla, Magento, and many other applications
  • Dell Blade servers
  • From 512 MB to 12,288 MB RAM
  • From 15 GB to 85 GB disk space
  • From 250 GB to 1,500 GB bandwidth
  • 1 to 8 virtual central processing units (vCPU)
  • Port speed from 10 Mbits/sec to 100 Mbits/sec

Custom Dedicated and Colocation Hosting

Hosting solutions may be customized to suit your exact needs and locations.
  • Dedicated Server Hosting
    • Managed or unmanaged
    • Windows and Linux options
    • Easy to use control panel
  • Colocation Hosting
    • 100 Mbps unthrottled connection
    • Connectivity guaranteed and enforced by Service-level Agreements (SLA)
    • Standard sizes and flexibility with single servers, half cabinets, or full cabinets
    • Bandwidth purchased in a block or as a sustained rate of transfer

Mobile Friendly Hosting

Quickly make your website easily viewable on mobile devices.
  • Compatibility with all smartphones and other mobile devices
  • Full design control
  • Facebook and Twitter integration
  • Google Analytics

Blacknight Reviews by Our Community

Overall Rating from 4 Reviews by Blacknight Customers

Support
Quality
Features
Value

Most Helpful Reviews

Dave Davis avatar
Dave Davis redflymarketing.com
Oct 27, 2008

The ratings on this site don’t go high enough for Blacknight. Whenever we launch a product or service, I always think about how we can offer customer service and support that comes just close to that of Blacknight. Their support team know exactly what they are doing and they really understand that uptime is extremely important outside the tech world.

Blacknighttake an active interest in their customers too. A customer is not just a number to them. I occasionally get emails from their CEO to make sure everything is in order and get regular security updates from them when I’ve been lazy.

Blacknight are not afraid to put in the effort and a current customer is just as important as a new customer. This is really quite difficult to explain unless you’ve experienced it for yourself. Blacknight are not the cheapest hosting provider but they are by far the best.

We’ve been with Blacknight for almost two years now and don’t see any change in the future. I am a real person and this was not a paid review. Save yourself time, effort and the money you would lose from hours of downtime by choosing Blacknight.

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Peter Gladwish avatar
Peter Gladwish perfectplot.co.uk
Oct 18, 2014

I find the staff/support very helpful. I run 5 websites which share a Mssql Db and this now works very well. I had a spot of bother with losing connection, but this may have been down to how I configured the set up (connection).

I also run several other Classic asp websites, wordpress and joomla too. I have the 60 website package and I feel it is great value. I am an self taught, so I guess this system from Blacknight will work for most people.

And no, I don’t work for them and I would be happy to recommend them and give advice on a few things if need be. Peter

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George Morgan avatar
George Morgan oldbelvederecc.com
May 05, 2016

I have found the technical support to be excellent. They are knowledgeable and very helpful. I found the sales and accounts staff to be somewhat less so.

Their attitude was not in the same class as the tech people. As a learner I have had several technical issues which were resolved immediately. Some of the tech responses were obviously personalized and the responder had gone to trouble to ensure I understood their detailed instructions. I can’t say the same for sales/accounts.

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David Madigan avatar
David Madigan c-meonline.com
Nov 20, 2012

Blacknight offer fantastic product and service offering, together with a superb, efficient and quick-turnaround time for support issues. Their uptime is excellent as well. We have over 100 website hosted with Blacknight, and I could not fault them at all. Having used many other hosting companies, their backend and control panel is self explanatory, and requires no training.

5 stars all around.

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Pros

  • Numerous options for size, power, and features
  • Based and run completely in Ireland

Cons

  • Live chat not always available
  • Numerous options and explanations may be overwhelming

The Verdict

Blacknight is very much based in Ireland, but can provide a wide range of hosting services to companies across the globe. You can enjoy seemingly endless plan options and features, and access various support tools 24/7. Live chat, however, is not available around the clock. Still, if you’ve had trouble pinning down the customized service your company needs, the options with Blacknight may be just what you need.

Most Popular Blacknight Hosting Plans

Shared Minimus Hosting Plan Hosted Exchange- Lite Plan Shared Medius Hosting Plan
Disk Space 10GB 3GB 20GB
Bandwidth 200GB 400GB
Price $5.74 / mo $10.15 / mo $10.33 / mo
Visit Blacknight Visit Blacknight Visit Blacknight
Plan Disk Space Bandwidth Price
Shared Maximus Hosting Plan
Shared
30GB 600GB $17.23 / mo Visit Host
Starter Cloud Hosting
VPS
15GB 250GB $17.91 / mo Visit Host
Business Cloud Hosting
VPS
35GB 500GB $55.08 / mo Visit Host
More Plans +

Blacknight Frequently Asked Questions

  • Does Blacknight specialize in Windows or Linux services?

    They offer both Windows and Linux hosting services.

  • What types of hosting does Blacknight provide?

    Aside from the shared hosting plans, they also offer dedicated and managed servers, colocation services, and cloud hosting. Reseller hosting plans are available as well.

  • Do their hosting plans come with a free domain?

    No. The company does not provide a free domain with their services. However, you can register domains through their website at the time of purchasing a hosting plans or independently of their hosting plans. You can also purchase WHOIS privacy services on any domain registered through their site.

  • Does Blacknight offer a money-back guarantee?

    A 30-day money-back guarantee comes with their hosting services.

  • Does Blacknight offer phone support?

    Phone support is available during business hours. Customer support is available in English.

  • Where are their datacenters located?

    The company features modern datacenter facilities in and throughout Ireland. Their headquarters are located in Carlow, Ireland.

  • What programming and scripting options are available?

    They support PHP, Perl, Ruby on Rails, and Ruby on Linux platforms. They support ASP and .NET on Windows platforms.

  • Can Blacknight transfer my website for me?

    They offer a written guide on website migration and you can use the tools provided in the control panel to perform the migration yourself. For an additional fee, they can migrate your website for you. This includes migrating WordPress, Joomla, Drupal, and other CMS websites.

  • Does Blacknight provide site builders or one-click installers?

    They do not offer free site builders. However, Base Kit site builder is available for an additional monthly fee. One-click installers support WordPress, Joomla, Drupal, Magento, and many other popular applications.

  • What kind of security features are in place?

    The company monitors their environment around the clock for security issues as part of their standard services. They also offer basic spam protection for free with the ability to upgrade to a more advanced protection plan for an additional fee. DDoS protection and firewall are available on their dedicated and cloud hosting plans.

  • Does Blacknight support ecommerce features?

    Yes, they have support for shopping carts, PayPal, and SSL certificates.

  • Could I host an image-heavy site with their plans?

    Image intensive sites are supported within the disk and bandwidth limits of each respective account.

  • What control panels are available?

    They offer cPanel, Helm, and Plesk.

  • What payment options does Blacknight accept?

    The company accepts major credit cards, checks, Electronic Funds Transfer, and PayPal. You can choose between monthly, yearly, and multi-year contracts.

  • Does Blacknight have an uptime guarantee?

    A 100% uptime guarantee is backed by service credits for any downtime experienced by customers.

  • Does Blacknight have a CDN available?

    They are compatible with CDN providers, however the company does not directly integrate optional CDN features.

  • Does Blacknight offer backups?

    The company advises all customers to back up their own data, as their own backups are not guaranteed or available to clients on a standard basis.

  • Does Blacknight offer unlimited bandwidth and space? What about domains and email?

    Shared plans are limited in terms of bandwidth and space. Depending on the plan, you can host a variable number of domains and email addresses.

  • Does Blacknight support streaming video and audio?

    The company’s plans allow for streaming protocols, however they advise customers to run this type of website on dedicated servers or cloud hosting.

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WhoIsHostingThis Team

About WhoIsHostingThis Team

Our writing team comes from all over the world with diverse backgrounds in the arts and sciences. But what links them is their passion for the internet. All together they represent many decades of experience working in all facets of it — from programming and hardware creation to website design and marketing.

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