Bluehost Reviews of 2020

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Our Verdict: Outstanding Hosting Service for Beginners

One reason why Bluehost is so popular is that they offer a wide range of hosting types, including shared, WordPress, VPS, dedicated, reseller, and more. They are also noted for being fast, affordable, and very user-friendly.

Based on our expert analysis, Bluehost is the best web host for beginners. And you don't need to take our word for it — over 480 of our users have rated Bluehost, and they love the easy setup, customer support, and instructional videos.

Below, we'll provide a more in-depth review of their plans, features, and everything else you need to know about this host.

Pros and Cons of Bluehost

Before we get into more detail, here's a quick overview of the advantages and disadvantages to using Bluehost:

ProsCons
>Free domain and SSL certificate
>Managed WordPress hosting
>E-commerce plans and convenient marketing services for small businesses
>Doesn't offer reseller hosting plans
>Regular backups are not guaranteed — customers are advised to make their own backups

Bluehost Hosting Plans

Bluehost offers the following hosting types:

  • Shared Hosting
  • WordPress Hosting
  • WooCommerce Hosting
  • VPS Hosting
  • Dedicated Hosting
  • Reseller Hosting

Let's take a closer look at each of these options:

Shared Hosting

Bluehost's shared hosting plans are perfect for beginners.

Shared web hosting is an excellent option if:

  • You're just getting started with your website
  • Your website doesn't receive tens of thousands of visits a day
  • You want bargain pricing

With shared hosting, you are sharing the resources of a given server with many other websites. This helps keep the cost down, and Bluehost passes the savings on to you.

However, the downside is that you don't get a significant allocation of resources to support your site. This is why shared hosting isn't ideal for more substantial, busier sites.

In this video, Bluehost explains why they believe their shared hosting is unique. Among the stated factors are in-house design, maintenance, and development.

With that said, not all small sites are created equal, so Bluehost offers three tiers of shared hosting plans. Each of these plans provides a different allocation of resources.

Bluehost's shared hosting plans come with everything you need to get a website online. Of course, many other providers offer shared hosting. The table below shows how Bluehost compares to some of your other options:

FeatureBluehostHostGatorSiteGround
Starting price$2.75$2.75$3.95
Renewal price$7.99$6.95$11.95
Free domain nameYesYesNo
SSD drivesYesNoYes
Storage50 GBUnmetered10 GB
SSL certificate includedYesYesYes
Bandwidth limitationsNoNoNo

WordPress Hosting

Bluehost offers two specialty plans aimed toward WordPress users:

  1. WordPress Hosting, which includes affordable shared hosting plans
  2. WP Pro, which is a managed hosting option for those who want a bit more for their WordPress site
Beginner-friendly materials are provided by Bluehost. They have numerous video and textual step-by-step guides.

There are three options for the WordPress Hosting plans. The option that is best for you depends on how many WordPress sites you're hosting, as well as how big your sites are.

All of these plans are quite affordable, so they should be accessible to most users — even those who are just getting started with a blog or website.

WordPress Hosting plans differ from the general shared hosting plans in that they:

  • Come with WordPress already installed
  • Include a WordPress staging environment that allows you to create changes and view them before publishing them to your live site
  • Include hundreds of WordPress themes

You'll also get some essential managed services, such as automatic updates to the WordPress core.

This Bluehost how-to video shows how easy it is to launch a bare bones WordPress site. You sign up for hosting first. Then use their one-click WordPress launcher.

WP Pro is a managed service, which means that Bluehost is responsible for things like optimizing the hosting infrastructure in order to improve performance.

There are three WP Pro options from which you can choose. The one that is best for you depends on the extra features and functionality you want — basic options include analytics and marketing tools, malware detection and removal, and daily backups.

All WP Pro plans support unlimited sites.

By upgrading, you can get additional features such as SEO management, e-commerce integrations, and a specialty search tool for your site.

You also receive all of the resources you need to support your websites, staging environments to test your changes before pushing to production, and no limits on the traffic you receive.

WooCommerce Hosting

WordPress users who are looking to dabble in the world of online sales have the option of trying out the number one WordPress e-commerce plugin: WooCommerce.

WooCommerce, like WordPress itself, is entirely free of charge.

Video: Bluehost also offers a series of how-to videos on WooCommerce. This particular video demonstrates how to add a product to your WooCommerce store.

Bluehost offers three different WooCommerce hosting plans. You could host WooCommerce on a general purpose shared hosting plan, but these specialized plans provide you with the following benefits:

  • WooCommerce comes auto-installed, as does its popular Storefront theme
  • You get a dedicated IP address, which protects you from others who might be sharing a server with you
  • You get an environment that facilitates safe and secure online payments

VPS Hosting

VPS hosting is an excellent option for those who have outgrown shared hosting and need more powerful performance or want more control over their hosting environment.

Bluehost's VPS plans can be provisioned instantly, which means that you can get started with your new environment as soon as you finalize your purchase.

Unlike shared hosting, you'll be guaranteed a pre-determined share of hosting resources (RAM, CPU, etc.). Also, VPS hosting is ideal for clients whose applications require advanced security.

Dedicated Hosting

Dedicated web hosting is a great option for websites that receive a high level of traffic.

As a general rule of thumb, if you're not experiencing hundreds of thousands of visits per month, it's unlikely that you'll need this level of hosting service.

With dedicated hosting, you'll get:

  • The most high-performing servers
  • The most secure environment for your website
  • The most control over your environment

Bluehost also offers rapid provisioning, so your server will be ready to use within 24-72 hours after you finalize your purchase.

Reseller Web Hosting

Bluehost doesn't offer reseller hosting of their own, but the company has partnered with ResellerClub to provide such services.

Bluehost Hosting Features

In addition to providing you with the appropriate hosting environment for your websites, Bluehost plans come with the following features.

Domain Services

Most Bluehost hosting plans include a free domain name.

Subdomains

Bluehost allows you to create subdomain names for different pages (though the number of subdomains you can create varies based on the plan you have).

bluehost domains
Getting a new domain from Bluehost is straightforward. You simply type in the desired domain name and click "next". Then, just follow the prompts.

Parked Domains

You'll also get parked domains, which you can think of as aliases for your website. For example, if your primary domain name is Example.com, you can set Example.net as a parked domain and have it redirect to Example.com.

Like subdomains, the number of parked domains you get depends on which plan you've purchased.

Unlimited Domains

If you want to manage an unlimited number of domain names, including parked domains and subdomains, you can do so with the Plus, Choice Plus, and Pro shared hosting plans.


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Bluehost plans come with a 30-day money-back guarantee. Our readers can currently save big on Bluehost with this discount link.


Domain Manager Tool

All Bluehost customers get access to the company's domain management tool, which allows you to control your domain and perform the following actions from one interface:

  • Purchase
  • Track
  • Update
  • Manage
  • Transfer

One of Bluehost's top characteristics is ease-of-use. This is appealing to not only beginners but also small businesses. In this video, the owner of Mandate Press shares his experience with Bluehost.

Cloudflare CDN (Content Delivery Network)

Bluehost provides users with access to the Cloudflare CDN, which speeds up the loading time of your site.

Content delivery networks keep a cache of your site at datacenters around the globe. When a visitor clicks on your URL, the network can detect their location and "serve" your website to them from the network node that's geographically closest to them.

Page speed (load time) is a critical factor for the success of your site, as sluggish speeds will drive impatient visitors away. For e-commerce, this has a devastating effect on conversions and sales.

bluehost speed

Control Panel

To manage your web hosting environment and website, Bluehost offers its users a customized variant of the cPanel control panel.

The Bluehost team has tweaked the cPanel to make it easier for its customers to use.

bluehost control panel
The Bluehost WordPress dashboard is simple and quite enjoyable to use.

Your Bluehost control panel is divided into the following sections:

  • My Sites: Under My Sites, you can manage the websites that you're hosting with the account you're logged in to. You can also create a new site. And if you're hosting a WordPress site, this is one way for you to get to your WordPress admin dashboard.
  • Marketplace: If you need to add features and functionality to your site, or you're looking to hire help, the Marketplace is where you'd go. You'll find new add-ons, options to purchase professional services, themes for your WordPress site, and more.
  • Email & Office: If you purchased any productivity tools, you can access them here. You can also get cloud-based word processing, spreadsheet tools, and email clients from Microsoft (Office 365) or Google (G Suite), or you can get basic email services that utilize your website's domain name.
  • Domains: Access your domain manager, where you can monitor the registration status of your domains (and get notifications if any are about to expire), find and register new domain names, see a list of the domain names you own, and view a summary of the domains and their affiliated name servers. You can also update which domain name is assigned to which site, set up redirection, transfer domains, and manage your subdomains.
  • Advanced: The Advanced section hides the more complex features associated with your web hosting. This is where you'll find all your file and database management options, as well as email settings. You can also come here if you want to manage your security or see metrics regarding your resource use and site traffic.
bluehost sitelock
This is the Bluehost marketplace, where you can purchase pre-built website themes,
add-ons, professional services (like advertising and marketing), domains, plugins,
and one-click installs.

Account Security

Bluehost has taken several steps to make sure that only those who should access your Bluehost account can do so:

  • Bluehost offers single sign-on, so you don't have to reuse the same insecure password you use elsewhere
  • Two-factor authentication is available
  • You can choose to validate your identity with a custom token you generate whenever you sign in

Additionally, Bluehost supports the use of OpenPGP/GPG encryption, so you can send and receive files securely.

Site Security

Bluehost offers free SSL certificates from Let's Encrypt to help protect your site.

If you want your site to be even more secure, you can use a private SSL certificate. But you should note that using a private SSL certificate will require the purchase of a dedicated IP address from Bluehost.

For those new to web hosting, Bluehost provides a simple overview of how SSL certificates work.

They also update the WordPress core software so you don't have to.

However, updating WordPress plugins is your responsibility as a site owner. Failure to keep these up-to-date will make your site vulnerable to hacks.

WordPress and its plugins are worth keeping an eye on and updating.

When it's time for you to update a plugin, you'll be alerted via messages in your WordPress dashboard. You can't miss these: you'll see them immediately after you log in.

Bluehost also offers SiteLock as an add-on. This is a third-party product that serves as a firewall and malware scanner. It has the ability to remove malware from your site as well.

Since protection against hacks is a shared responsibility between the host and the site owner, Bluehost has provided a detailed checklist of what you should be doing to secure your site.

Bluehost does not offer any assistance with restoring your site in the event that your site gets hacked, so it's best to prevent such problems from occurring in the first place.

Pro Tip: Beginner WordPress users will want to check out the WP Live service available via the control panel. This paid service can assist you with any site problems including security. You pay a monthly fee and can cancel at any time.

Bluehost provides easy-to-understand how-to videos for beginners, like this one on website security. The web host continually adds new tutorial videos to its YouTube channel. Compared to other web hosts, Bluehost has one of the largest selections of videos available.

Site Migrations

One downside to choosing Bluehost is that they do not provide a free website migration service like many other hosts.

They do, however, provide a paid site migration service. It covers up to five websites and 20 email addresses. But the price is fairly high at $149.99.

And since Bluehost uses cPanel, it shouldn't be too hard to transfer sites by yourself.

PCI Compliance

Unlike all-in-one e-commerce platforms (such as Shopify or BigCommerce) that handle everything associated with your online store, Bluehost is not PCI compliant by default.

But most of Bluehost's options can be configured to be PCI compliant. While you may be responsible for some of these tasks, the Bluehost technical team will be happy to assist.

Bluehost does provide secure payment gateways with its WooCommerce plans.

Weebly Site Builder

Bluehost has partnered with Weebly to provide users with an easy-to-use website builder.

It features a drag-and-drop interface which allows someone with no design experience to create their own website. You'll get a selection of pre-designed templates to choose from, and then you swap out the images and text with your own content.

All the designs are responsive, which means they automatically adjust to the size of device that the visitor is using (smartphone, tablet, laptop, etc.).

This is the first of a series of Weebly tutorials offered by Bluehost on their YouTube channel. Bluehost has one of the largest YouTube channels among web hosts.

You can access the Weebly site builder from the Site Builders section of cPanel.

If you're trying to decide between building your site with Weebly or WordPress, here's how the two compare:

WeeblyWordPress
Product TypeWebsite BuilderCMS
Blogging FunctionalityYesYes
Templates/Themes AvailableYesYes
Add-onsYes (Widgets)Yes (Plugins)
CostFree; can upgradeFree
Ease of UseEasyAverage

In short, Weebly is easier to use, but WordPress is more powerful and can be used in many different ways.

Email Accounts and Email Hosting

The company's hosting plans include web-based email services.

With the Basic plan, you can create up to five email accounts. You have the ability to specify the parameters of each account (e.g. you might want one account to have access to more storage than the other accounts).

This is a sample Bluehost video tutorial on email. It's clear and easy to understand.

Bluehost's email services support both the POP and IMAP protocols, so you should be able to use the email client of your choice without any hassle.

SpamAssassin

To help protect you from spam, all Bluehost accounts come with SpamAssassin. This tool reviews all incoming messages to identify content that indicates the message is likely to be spam.

It's available to all customers free of charge — you simply have to enable SpamAssassin in your control panel.

Business Email

If you want enterprise-grade email services, Bluehost has partnered with Microsoft Office 365 to offer a basic package supporting email and calendar functionality for all but their lowest-level plan.

It includes 15 GB of storage for your email, as well as Outlook web access.

This feature is free for 30 days. After that, you have to purchase it.

Customer Service and Technical Support


Bluehost offers 24/7 technical support.

The support team can be reached via telephone, live chat, or the support ticketing center.

If you prefer to begin with self-help resources, Bluehost maintains a robust knowledge base.

Self-Help Support

In addition to the usual how-to articles, you'll find education resources on topics like email and login management.

You'll also find video tutorials that walk you through tasks such as how to install WordPress. These tend to be fairly simplistic, though they are certainly a good place to start if you're new to web hosting.

If you want to see the full suite of Bluehost-created videos, you can take a look at the company's YouTube channel.

Uptime, Speed, and Performance

Bluehost mentions that it offers reliable hosting, but the company does not offer specifics. They also don't offer an uptime guarantee.

However, we've been monitoring Bluehost's uptime performance over the past few years, and here's what we've found:

  • In the past year, their average uptime was 99.97%
  • Their average response time was 422 ms
bluehost uptime
Bluehost uptime for the previous six months, as measured by Pingdom.

Overall, we are pleased with what we've seen from Bluehost. However, we're not under the illusion that there won't ever be problems with its performance.

bluehost server response times
Data from January 2019, a typical month, shows an average response time of 438 milliseconds.

Troubleshooting

Whenever you run into any issues, Bluehost claims that they will usually be able to find a solution for you within 15 minutes.

Bluehost won't compensate you for any downtime, but they will allow you to cancel your subscription and receive a pro-rated refund for the time remaining on your contract.

bluehost global server response
This map depicts the average server response time for the month of January 2019, a typical result for Bluehost (Note: The darker the shade of green, the faster the response time).

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Features for Developers

Bluehost's developer tools and related interfaces are clean and easy-to-use.

bluehost developers cpanel
The custom Bluehost panel gives devs easy access to advanced tools.

File Management

In addition to distinct tools for file and image management, you'll get support for various types of FTP connections (including anonymous ones).

bluehost file manager
The file manager has a clean layout.

Databases

Bluehost offers support for both MySQL and PostgreSQL databases. To manage your databases, you could use the provided wizards, or you can opt for phpMyAdmin, Remote MySQL, or phpPgAdmin.

bluehost postgresql
The Bluehost PostgreSQL wizard.

Email

You can do more than just set up email accounts and change the amount of storage allocated to each account.

You can also set up autoresponders, forwarders, and filters. And you can manage mailing lists, tackle spam, and take advantage of the calendars and contacts feature.

Security

The security area allows you to set up SSH access to your account, add hotlink protection, block IP addresses, and install SSL certificates.

Other Software and Advanced Features

Your Bluehost account also supports the use of:

  • PHP PEAR packages
  • Perl modules
  • Cron jobs
  • Apache handlers

You don't have full root access to your environment (unless you have a VPS or dedicated hosting package), but you still have quite a bit of control over your server even at the shared hosting level.

No Windows Hosting . . . Except in India

One thing that is conspicuously missing, however, is Windows hosting. Bluehost operates Linux servers exclusively.

Interestingly though, Bluehost India does offer both Linux and Windows.

Bluehost Marketing Services

In addition to providing you with the services and infrastructure you need to get your website online, Bluehost offers professional marketing services to help drive visitors to your site.

Indeed, Bluehost offers full-service digital marketing services. The company can help you with:

  • Search engine optimization, including the insertion of keywords and the appropriate use of title tags and meta descriptions
  • Managing local listings to make sure you can be found by those around you
  • Monthly content marketing, which involves Bluehost writing articles and creating content to support organic increases in your search engine rankings

Bluehost's marketing services are fairly basic, but if you need some help (maybe you're too busy to tackle even one more project, or you're wholly unfamiliar with the digital marketing landscape) these services might be a good option for you.

Nevertheless, Bluehost doesn't offer anything that you couldn't learn to do on your own, so you can certainly go the DIY route and save yourself some money.

Alternative Hosts that Offer Marketing Services

  • GoDaddy offers more marketing and business tools than Bluehost
  • 1&1 IONOS is another budget host that offers a decent variety of marketing services

Bluehost Review Conclusion

Bluehost is a budget-friendly provider of web hosting services that will meet the needs of many users.

If you end up becoming one of Bluehost's many satisfied customers, consider joining their Affiliate Team. Every time you refer someone to Bluehost and they sign up, you'll earn $65.

Bluehost Frequently Asked Questions

  • Is Bluehost a good hosting company?

    Bluehost is one of the biggest and most established web hosts in the industry. They provide hosting with solid performance and stability. And they offer very competitive prices with many options to grow as your web hosting needs change. But Bluehost isn't for everyone, and only you can determine if they are right for your specific needs.

  • How much does Bluehost cost?

    Bluehost offers shared hosting plans for as little as $2.75 per month with a renewal price of $7.99 per month after your contract runs out (which can be as long as three years). They offer VPS hosting for as little as $19.99 per month, dedicated hosting from $79.99 per month, and managed WordPress hosting from $9.95 per month.

  • Is it easy to upgrade plans on Bluehost?

    Yes, Bluehost makes it easy to upgrade to a different plan if you find that your current plan no longer suits your needs. Users have the option of contacting customer service to change plans, or they can upgrade directly from their Bluehost dashboard at any time. However, users should note that if they are changing their package from an existing plan, they will not be eligible for discounted pricing. Therefore, Bluehost encourages users to carefully consider their needs before purchasing a plan. Bluehost also allows users to downgrade their plan, if needed.

  • What control panel does Bluehost provide?

    Bluehost offers cPanel on all of its plans. On shared plans, this allows you to manage multiple domains (assuming your plan supports them) from a single control panel. On VPS and dedicated hosting plans, they offer an enhanced version of cPanel that allows you to manage the server alongside your normal cPanel settings.

  • Does Bluehost offer a money-back guarantee?

    Yes. You can cancel your new Bluehost account within 30 days and receive a full refund. After 30 days, you can still cancel at any time for any reason and receive a pro-rated refund for the rest of your term. The refund applies to hosting only, not add-ons like domain registration. When funds are returned, they will be credited to the payment method that was used originally.

  • Will Bluehost back up my website automatically?

    Yes. Bluehost creates daily, weekly, and monthly backups. These are not guaranteed, however, and Bluehost recommends that you create your own backups through cPanel. You can do this using Site Backup Pro, which is included on all plans. Site Backup Pro offers automated daily, weekly, and monthly backups. There is a paid version of this tool that offers more features, including the ability to download individual files, folders, or tables.

  • What are the limits of unmetered bandwidth?

    Hosting companies that offer unmetered resources usually still place some kind of limit on their users. According to Bluehost, 99.95% of their customers will have more than enough bandwidth to meet their needs. As long as you are within the normal operations of a website (you can't host a file download site or stream videos, for example), you shouldn't come close to their bandwidth limits.

  • What is Bluehost India?

    Bluehost India is the company's arm that offers hosting services to those in India and surrounding areas. If your audience is in Asia, you can get faster speeds by choosing Bluehost's Indian servers. The two Bluehost divisions offer slightly different product line-ups. For example, only Bluehost India offers Windows hosting.

  • Is it easy to use Bluehost with a domain name I already own?

    Bluehost supports the use of your existing domain names on their hosting plans. You will have to conduct a few slightly technical steps to redirect your domain to the new server. Then, hosts and internet service providers begin the process of updating their records. This will take about 4 to 48 hours.

  • Does Bluehost include domain privacy?

    Bluehost offers an option to hide your personal information from the WHOIS database, which includes information on who owns a given domain. You can add this to your account from the marketplace in your control panel. It will cost you extra, but it's not that expensive.

  • Can I keep Bluehost's free domain name if I choose to host elsewhere?

    Bluehost states that no matter what status your hosting service is in, you will retain ownership of your free domain. So, if your hosting runs out and you want to host with another company, they allow you to transfer it or point it somewhere else. But keep in mind that if you ask for a refund, you will still be charged for the first year of domain registration.

  • Do you need Bluehost to use WordPress?

    No. You can host your WordPress site on Bluehost, but many other web hosts are capable of doing so as well. Bluehost was the first official host recommended by WordPress.org. Since that time, SiteGround and DreamHost have both become official hosts. There are also hosts that specialize in WordPress like WP Engine and Kinsta.

  • Which payment methods does Bluehost accept?

    You can pay for your hosting with credit cards (Visa, MasterCard, Discover, and American Express) or PayPal. You can pay by check or money order as well. Bluehost can also take purchase orders. There are some restrictions on these payment methods, however.

  • How do I contact Bluehost support?

    Bluehost offers tech support 24/7. You can contact the support team via live chat, email ticket, or telephone. They also have a knowledge base where you can find answers to common questions. Bluehost offers specialized WordPress support as an add-on, Blue Sky, which starts at $29 per month.

  • Which programming languages does Bluehost support?

    Bluehost supports the tools that you'll commonly find on a LAMP (Linux, Apache, MySQL, and PHP) environment, including Python, Perl5, CGI, and Ruby on Rails. It does not support Windows technologies, like ASP or ColdFusion, as it does not offer Windows hosting packages.

  • Does Bluehost offer a CDN?

    Yes. A basic version of Cloudflare is provided with shared hosting plans. You need to enable it in cPanel for each domain or subdomain. The basic version provided by Bluehost is not compatible with SSL-enabled domains, however. If you prefer, you can set up the service on the Cloudflare website and benefit from more advanced features.

    Note that you will need to change your name servers yourself if you sign up on the Cloudflare website. If you sign up for the basic version through your Bluehost cPanel, the name server change will be completed for you.

  • Where is Bluehost's datacenter?

    Bluehost owns and manages its own datacenter in Provo, Utah. They build all their own servers and install their own proprietary Linux kernel. They also use their own system administrators and developers to constantly maintain and upgrade their existing infrastructure.

  • Does Bluehost support Magento?

    While there's nothing to stop you from installing Magento on a Bluehost server, the host does not provide specific Magento-optimized plans. Additionally, it does not offer help with migrating Magento sites from another host and offers no specific Magento technical support.

  • Which version of Linux is used on dedicated server plans?

    Bluehost uses CentOS on VPS and dedicated servers. CentOS is based on Red Hat Enterprise Linux and is an excellent platform for a web server. If you want a different distribution, you will need to find another host. Bluehost does not allow the operating system to be changed.

Katie Horne

About Katie Horne

Katie is a C# developer who became a technical writer. She is a lifelong bookworm and all-around nerd with a soft spot for gimmicks and packaging. She judges books by the cover, and she's not sorry about it. In her spare time, she likes to swim, knit, and do the New York Times Crossword Puzzle.

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BlueHost Reviews by Our Community

Overall Rating from 482 Reviews by BlueHost Customers

Support
Quality
Features
Value

Most Helpful Reviews

Anish Neupane avatar
Anish Neupane eneb.ooo
Aug 22, 2018

In my sense the first review for bluehost would be with a word 'easy'. Yes, It is easier for the beginners to work with. It offers quite easy interface and tools to work with.

The speed is also quite good but it lags somewhat when it comes to bigger websites. Now, talking about the downtimes, I actually didn't experience it anymore than a single time and that was pretty much okay for my site. But just as case with speed, the bigger websites might have problem with this so I would refer them a better one on market.

The pricing is decent for the first subscription but it takes quite high in the renewals. The support is not that appreciable. In times, they are slow to deliver although their FAQ is quite rich.

They also offer with pre-made video tutorials which is of course a plus point. So, overall Bluehost is an average hosting site and is perfect for beginners while the others on market are better for the bigger websites.

Visit Host Now →

Kashish Kumawat avatar
Kashish Kumawat technewswith.me
May 13, 2017

Hi,
I have been using BlueHost for my WordPress Site for the past two months. Earlier I was using NameCheap hosting and now I feel glad that I switched. Currently, I'm using the Basic Shared Hosting plan.

BlueHost's shared hosting is not only fast but reliable with good customer support. I am also using the Cloudflare CDN which BlueHost and it has really improved the site's loading speed.So far, my site has been down only for once and that was just a few days after I switched to BlueHost. However, their customer support was fast in responding to my issue and they got it resolved within half an hour.

Since then, I haven't faced any issues with my site. Another good thing about BlueHost is their Control Panel. It is easy to use and user-friendly.

Bluehost's control panel also provides additional services like SEO based services and CloudFlare integration. I'll definitely upgrade to better plans at Bluehost once my website begins to generate more traffic. For small site owners and bloggers, I'll definitely recommend BlueHost for their excellent services.

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Stefan Preradovic avatar
Stefan Preradovic wabisabistudios.org
Mar 30, 2019

Been using BlueHost for 2 years already and i had good and bad experiences. Here are 5 pros of BlueHost:
1) good price for quality of hosting,
2) free domain name and ssl certificate,
3) no hidden or unexpected fees,
4) Indeed friendly and determined customer support,
5) easy to use and beginner friendly user interface. Here are cons of using BlueHost:
1) Not consistent page-load speed, sometimes load time can increase by 2 seconds,
2) No common, but long down times,
3) Time that takes customer support to solve minor issue is long.

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Shovon Khan avatar
Shovon Khan emsoul.com
Mar 04, 2018

Worst hosting server now a days. The biggest issue is they are hiding their problems and blaming users themes or codes and all. Their server crashes every now and then and when back my website shows a cached version.

All the work or updates I make goes away. I had to clean my browser cache so many times and also made them clean server cache several times. Then again site goes down and my site returns to old version.

horrible. They don't even admit they are down which I always check through several website downtime checkers. Do not buy Bluehost Hosting. I have been using and referring bluehost for so many years but now I don't, stay away from them.

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William Etheridge avatar
William Etheridge accu-techguitarrepair.com
Jul 06, 2018

...So, exactly how much did Bluehost pay you for this review? You also have your hosting cost figures wrong as well. My last renewal was $396.00 for three years (no domain renewals, but unlimited websites) They love WordPress (OK, haven't tried it in a while, but when I did it was a nightmare), and offer free SSL...

IF...your sight is developed in WordPress. Ten years ago when I started hosting with them they were good, but like all companies that get big, they have no concern for loyalty. If you're considering Bluehost, I suggest you turn a 180 and run away. Don't say I didn't warn you...

Visit Host Now →

Sarthak Srivastava avatar
Sarthak Srivastava vijayns.com
Jun 27, 2018

I had used BlueHost for a personal blog that I've taken down now but I still believe I'm well versed with its services as I started using it two years ago. To start with, I believe that out of all the hosting services that I've ever used, BlueHost has to be the cheapest (effectively) considering the fact that they threw in a domain name as well as a SSL certificate along with my hosting plan. As my WordPress-based website was quite lightweight I went for the cheapest hosting plan.

While signing up, you had to carefully read through a lot of checkboxes because they tried to throw in a lot of extra features I didn't really need in exchange of money. I think the best part about the hosting for me was the customer service. Which were very helpful and were always happy to help me efficiently and quickly.

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Abby  Brown avatar
Abby Brown thecellguide.com
Dec 28, 2017

Bluehost support is bad. Yes you have live chat but it's entirely outsourced to third-world countries and they are painfully slow at replying. As well, I upgraded from shared hosting package to cloud hosting and they did something wrong in the transition and my website went down.

I then had to create a ticket and it took 4 days to get an update on the ticket. As well, in terms of page speed, the "Server response time" is always above 1 second, which is way above the Google Page Speed recommended limit of 300ms, and this is with cloud hosting which is supposed to be fast. All in all, if you haven't chosen yet, don't choose bluehost.

The only reason I'm still with them right now is because it would be a pain the *** to move all my sites and contact with no downtime or seo hit. Stay away

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Andres  Perez avatar
Andres Perez escuelaleyesbiologicas.com
Dec 08, 2017

In the past it was a good hosting provider, but now it is a shame the low quality of service, the lack of knowledge of the support staff and do not refund your money when you decide to leave. I've been trying for weeks to get back more than 500 USD and they do not, it's a shame and a shame

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Jen Braaksma avatar
Jen Braaksma jenbraaksma.com
Apr 04, 2017

Well, overall I think the service is okay. I am an English teacher and I use Bluehost for my blog about writing. I use their WordPress hosting service and I am satisfied with the service, although there are some flaws.

Pros:
-Easy setup
-Very good uptime (all the time)
-Good speed

Cons:
-Support is not great
-The price is higher than other hosting

During my last semester of teaching I was approached by one of my students who said he could optimize my site and get many more readers quickly, but found some security flaws in the site which should be fixed first. He offered to fix it himself for free, but first I contacted support. They did not do much and claimed the site was in good standing with security.

They have their own "intrusion detection/prevention system" which stops their service from getting hacked, but I found out it doesn't actually protect my website. I reluctantly let the student fix my site after giving him my account details and he managed to find all kinds of flaws from the inside as well. He fixed most of them within a couple of days, from bad configuration, bad plugins, and hiding my personal email/account.

I'm not very good with this kind of stuff but was astonished by how much the student was able to do that BlueHost was not able to do. The student also showed me that there were much cheaper hosting plans I could have gotten, and sure enough he was right, so I don't think the value is great for this host. Other than all that, the first setup of the website was really easy, only a few clicks and it was ready. Everything went smoothly and although the site isn't super fast, it is up 100% of the time (or very close, I don't know what happens when I'm not on it.)

Overall I give this host somewhere between 3/4 stars.

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Saikat Ghosh avatar
Saikat Ghosh youmash.org
Feb 23, 2017

Bluehost has a very nice list of features, and the best of them being the 'Unlimited Bandwidth" in a very low cost, cheaper than many others as of the quality of service that Bluehost provides, but what I don't like about the host is that they have a good customer service but some of their employees keep turning rude at some moments!

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Richard

September 4, 2019

Before considering BlueHost, know they are pretty much a WordPress shop. If you are a wanna-be site designer or content with WordPress’s limitations and unappealing look, BlueHost may be an option. BlueHost’s tech support used to be really great, now they all but refuse to help ANYONE with ANY issue on a site created with a real web design software, such as Dreamweaver: they no longer have anything to do with “coded” web sites. My site stopped working after a couple weeks, and they will no longer every TRY to figure out what the problem might be. It is unlikely my “coded” site had anything to do with my URL to stop working under BlueHost, particularly given my sites had been running, without any code changes from me, for years. BlueHost’s support is kinda like the third-rate we have to endure from those guys with poor English language and / or computer skills nearly always at the other end of a tech support line, ya know, the guys who want you to remotely access your computer, look at the error log, and then want a fee to resolve a phantom issue — or suggest that you just reinstall Windows: if it is not in their script of responses, you are SOL because the tech support issue was never resolved. BlueHost’s young support(?) staff have none-to-minimally basic HTML design knowledge. Because I have never really used WordPress (but have taken a look at it a few times), I do not know if BlueHost staff would know stuff outside a scripted book of responses. If you are a real web site designer or use real web design software, do not waste time with BlueHost. After over 18 years with BlueHost, it is time to move to a more capable web host company. WordPress, but for blogging, w/could never meet my web site design goals. If ya wanna build great sites, learn how to use real web design software. There is a reason why WordPress is free…

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