Bluehost Review 2018: Everything You Need To Know
Is Bluehost the Right Host for You?
Of the many thousands of web hosts that exist only three have won the coveted official recommendation of the WordPress organization. One of those is Bluehost.
What makes Bluehost even more interesting is that they aren’t just a WordPress shop. They provide everything from hosting that powers simple blogs to advanced enterprise e-commerce applications.
But what makes Bluehost so special? Does the industry praise they’ve received mean that they’re the right host for you? We decided to take a closer look. This review will give you critical facts so that you can make a choice that you’re happy with.
Their excellent customer support, user-friendly control panel, and free domains are just more reasons why many website beginners choose to host here.
However, Bluehost lacks in providing a solid uptime policy which means people won’t be compensated for long downtimes. They also charge you for site migrations, putting them lower on the list for people who want to transfer a website. In this thorough review of Bluehost, I’ll be breaking down the most important things you need to know about this popular web hosting company.
Who Is Bluehost?
For over a decade, Bluehost has been providing hosting solutions. From their founding in 2003, the company’s passion for innovation has benefited their customers.
Now, Bluehost powers over 2 million websites. As one of the most popular hosting companies out there, their team has grown expansively to support the demand for their services. This has allowed them to offer 24/7 live support for both shoppers and customers.
Additionally, BlueHost’s WordPress hosting is officially recommended by the WordPress organization. There are only 3 hosting companies globally that have won this official recommendation from the WordPress organization.
Bluehost is part of the Endurance International Group. This parent company provides tools for hosting, marketing, and web design to over 5 million small businesses all over the world. You may have heard of some of the other popular partners of the Endurance International Group. These include HostGator, BigRock, Domain.com, and Constant Contact.
Bluehost’s Uptime and Server Response Time
Like any hosting company, Bluehost strives for high network and server uptimes. Yet, unlike many others, they don’t make an uptime guarantee. This could be interpreted as evidence that the company fails to deliver consistently good uptime to their customers.
Many things can affect the uptime of hosting services. Servers can go down because of traffic overloads, hardware failure, or file corruption.
How Does BlueHost Handle Downtime Issues?
If you’re the owner of a small business, downtime can affect sales. If downtime occurs during a promotion or a holiday season, even more so. So e-commerce entrepreneurs, running one or more websites, will want to do their due diligence on this issue.
Here’s the lowdown:
- Bluehost reports that most issues can be fixed in just 15 minutes.
- They acknowledge that in some rare cases it can take longer, possibly up to several hours.
- In lieu of offering compensation for downtime, the company won’t charge you for canceling your contract early if it’s due to a downtime issue.
- They will also provide you with a pro-rated refund of the unused portion of your hosting term.
- They notify customers in advance, by email, of any maintenance which they expect may cause downtime.
- Maintenance that may cause downtime is timed to affect the least amount of customers.
- Emergency security fixes may have less notification lead time.
This all makes it sound like Bluehost faces issue with downtime. However, we’ve been very pleased with Bluehost’s uptime so far. For one website being hosted for 6 months, we experienced zero outages and 99.97% (100% to three significant digits) uptime.
Bluehost uptime for previous 6 months, as measured by Pingdom. Chart courtesy of Pingdom.
Our measured server response time was a little bit less impressive at 497ms. This is with their basic shared hosting plan. Cloud hosting would provide much faster speeds. And, Bluehost’s powerful VPS WordPress hosting would definitely lend higher speeds to WordPress websites than we have experienced using hosting on one of their shared servers.
Chart courtesy of Pingdom.
Impressive Customer Support Team and Resources
One of the reasons you may want to consider Bluehost is their customer service. The Bluehost customer support team are ready at all hours to help you out with almost anything.
The company provides some cheap, basic hosting plans for individuals and small businesses. This means that many people using their services will be unfamiliar with the world of web hosting.
Thankfully, Bluehost recognizes this and offers the following:
- A team of specialized support assistants
- Their commitment to WordPress has also led to the development of an expert WordPress support team who know their way around the platform well
- 24/7 customer support
- Live chat support
- Phone support
- Email support
- This support isn’t reserved for customers on higher-priced plans as is sometimes the case with web hosts. Instead, everyone has access to their knowledgeable customer service team.
Images courtesy of Bluehost video featuring technical staff.
People simply browsing the Bluehost website will be able to hop into a quick live chat with a sales assistant. I actually had a chance to try this out. I asked them a question about their server locations and the resulting customer service was great. They answered my question quickly and politely asked if they could help me get started hosting with them.
Bluehost’s Live Chat features is a breeze to use and speeds up response times.
Their team is also specially trained to solve technical issues. This technical support will be useful to people with VPS accounts or dedicated hosting.
For DIY types: Knowledgebase, Guides, and More
I for one like to try to solve my own problems before reaching out to customer support for help. Because of this, it’s important to me that a hosting provider has a good knowledgebase of help articles. I was more than pleased with Bluehost’s self-help page.
Their knowledgebase is full of articles, guides, how-to’s, and instructions to get you through almost any problem. They answer their client’s most FAQ (frequently asked questions) here as well. The best part about this knowledgebase is that it is nicely organized. You can easily find articles on the topic you desire. Or, search the entire system for a specific questions.
What Other Services Does Bluehost Offer?
Hint: there’s more here than just web hosting.
- Help with setting up your website on WordPress
- Free consultation on website design. Bluehost professionals can design a mobile-friendly site for you
- If you opt for the website design services, you’ll get a user-friendly drag-and-drop tool for updating and managing your site
- Search engine optimization (SEO) services including an increase in search rank. Brick and mortar businesses will also benefit from localized SEO tactics
- Content marketing: Bluehost pros can produce content designed to improve your site’s SEO
- Business on Tapp” – Mobile app that connects you with millions of small business owners and entrepreneurs, including big names like Mark Cuban. Packed with lots of how-to’s, digital trends, and seasoned advice.
With this app you can tap into a network of successful entrepreneurs for help with your online venture.
Don’t be shy now. Time to step out!
User-Friendly Control Panel
Along with great support resources, I also want to see a user-friendly control panel from my hosting provider. Again, Bluehost has met my expectations. I love the clean design of the Bluehost cPanel. Everything is easy to find as soon as you login. Forget about searching through tabs and clicking buttons to find the tools you need to access.
The Bluehost WordPress dashboard is simple and quite enjoyable to use.
From your account, you can access Bluehost’s marketplace (see image below). Here you can shop for online services and apps.
What Do I Get With the Bluehost Marketplace?
Thousands of apps, plug-ins and scripts. You can integrate them into your website with one simple click. These apps can extend the functionality of your blog or help with your online business.
- WordPress themes
- Discussion forums
- Image galleries
- Marketing tools
- Customer support tools, including live chat
- Shipping calculators for online stores
- e-commerce platforms and shopping carts
- Professional services like design, development, marketing, and advertising
- and much more.
This is the Bluehost marketplace. This is where you can get pre-built website themes,
add-ons, professional services (like advertising and marketing), domains, plugins,
and one-click installs. Image courtesy of Bluehost.
Bluehost uses a customized version of the cPanel control panel. cPanel is a popular choice of control panel so many people may already be familiar with its functions. Since cPanel can be difficult to use for people who are not experienced with it, Bluehost’s customization is much needed for their inexperienced customers. They have organized the sections and added their own icons to the benefit of the overall appearance of the control panel.
If you like the minimalistic and uncluttered look, then you’ll prefer Bluehost’s control panel over that of the popular hosting alternative, HostGator. Theirs feels a bit messy and confronts you with advertisements for their additional services.
Broad Range of Hosting Options
Bluehost has almost too many hosting plans to choose between. Sometimes less is more when it comes to giving customers options. However, this also means that nearly everyone will find a plan that meets their needs.
The Bluehost Basic Plan
Their Basic plan is going to be your cheapest option on Bluehost. And, cheap it is. Although their low advertised price is only for your first term, it is still a very good price.
What Does the Basic Plan Offer?
- A free domain, which is great if you don’t have a website yet
- You can host one single website with an unlimited number of subdomains
- SSL certificate (mandatory if you’re building a small e-commerce store, but all websites should have one)
- Easy one-click installation of WordPress
- Automatic WordPress updates
- Bluehost limits your disk space but gives you unmetered bandwidth. The disk space allotted will be plenty to run a small personal website.
Their unmetered bandwidth means you’ll be covered if you experience a spike in website visitors. Host providers commonly offer this, sometimes referring to it as unlimited bandwidth instead. Either way, it means the same thing. Bluehost’s technology monitors your resources and temporarily re-assigns your website to an isolated system if it is using excessive resources. As a result, your website performance won’t suffer when you have an unexpected increase in users.
But this is only adequate for small websites. Larger projects hosted on shared servers with unlimited bandwidth risk a CPU throttle if their websites are using abnormal amounts of this resource. This is caused by a slowing or freezing of your CPU resources. Bluehost may do this so that your over-usage doesn’t affect others on the server. This is why Bluehost has many web host service plans with dedicated bandwidth allowances for larger businesses.
Bluehost offers 3 shared hosting plans. Later in this review we’ll get into their cloud
and VPS plans. Image courtesy of Bluehost.
Features for Geeks
Maybe you’re a developer or are thinking of hiring a developer to help you create your website. In this case, you may want to know that Bluehost gives you:
- SSH access
- FTP access
- unmetered MySQL databases.
The custom Bluehost panel is refreshingly minimalist, yet gives devs easy access
to advanced tools. Image courtesy of Bluehost.
Is the Bluehost Basic Plan Right for Me?
The basic plan will be a good option for anyone starting a website for the first time. It will be able to handle projects such as small blogs, portfolios, or other personal websites. Better yet, you can start here and then upgrade from your control panel when you need more powerful options.
One downside of Bluehost’s web hosting is that you must pay for at least one year at a time. So there is no option to pay month by month. However, given the low cost of most Bluehost hosting, this shouldn’t be a problem for most people.
You will get their cheapest rates if you sign up for a higher number of months. For example, they offer a 60-month plan for an unbeatable price. If you choose this, you’ll have web hosting for 5 years straight at a budget price without having to worry about renewals.
But this also means that if you choose to cancel your web hosting services, you will take a loss. Bluehost does not offer pro-rated refunds for cancellations that occur after the period of their 30-day money-back guarantee has ended. So if you want more flexibility with your web host, you may want to check out a hosting company that lets you subscribe by the month. Both HostGator and DreamHost has monthly billing options.
Cloud Hosting for Businesses
For higher-demand sites, Bluehost provides business web hosting on their powerful cloud infrastructure. This lets them offer a powerful host package to businesses.
Bluehost a Cloud for Everyone.
Do I Need Cloud Hosting for My Business?
Cloud hosting is useful for businesses, including online stores, for multiple reasons.
It allows websites to handle higher traffic and unexpected changes in site visitor volume. Resources are scaled instantly with one click, so you can handle traffic spikes without a problem.
Some Bluehoust cloud plans also allow for unlimited domain hosting so businesses can host multiple websites.
Websites hosted via the cloud will be more reliable. This is because your website data is duplicated and mirrored across three different drives. If a hardware issue occurs on one of the drives, two copies of your website work together to rebuild. While this is occurring, the remaining one copy of your website continues running. As a result of all this, your website won’t experience outages or reboots when issues arise.
Another benefit of cloud hosting is faster speeds. Bluehost’s low-density servers make sure your website will always have the resources it needs to continue running smoothly.
Cloud hosting includes Varnish caching so that dynamic website content requests can be processed quickly and delivered to your website visitors. Varnish is a remarkable technology that significantly accelerates your site loading speeds.
Regarding loading speeds, consider the following: sites run on Bluehost’s shared hosting load in 372ms while those on their cloud plans load in just 151ms.
When your business starts getting more and more successful, you may find that you need even more resources. This is not a problem with Bluehost. Just ramp up your CPU or RAM from your control panel or upgrade to a higher-level plan.
What Does Bluehost “Manage” for Its Business Cloud Accounts?
The fact these accounts are “fully managed’ means you don’t need to worry about maintaining your hosting environment.
Bluehost will manage:
- Security patches
- Port access
- Maintaining languages
- Response to attacks on servers
- Response to server down incidents.
Bluehost’s cloud hosting is cheaper than both GoDaddy‘s and MediaTemple‘s. However, it is not cheaper than HostGator‘s. You can enjoy the same amount of Memory and CPUs with HostGator for a couple dollars less per month.
HostGator vs Bluehost Business Plans
|Free SSL certificates||✅||✅|
Site Backup & Restore
at no extra cost
Since these features will be charged as additions to a HostGator Business plan, there really is not a lot of difference between the two company’s business options. HostGator may be a better choice if you don’t want these features and consequently, don’t want to pay for them.
Specialized WordPress Hosting
Since WordPress recommends Bluehost, they must provide some pretty good hosting capabilities for the platform. So, what makes their WordPress hosting different from that of other companies?
Image courtesy of Bluehost.
Why Does the WordPress Organization Recommend Bluehost?
We wondered that too, so we went straight to the source: WordPress. There are tens of thousands of web hosts, yet WordPress recommends only three (3!) hosts and Bluehost is one of them. Why? Why is Bluehost so special? Why does WordPress recommend Bluehost?
- While the vast majority of hosts meet minimum requirements for WordPress, “WordPress works best when it’s in a rich hosting environment”
- The WordPress organization publishes key traits furnished by Bluehost, including: well-crafted dashboards and tools created specifically for WordPress users
- Bluehost provides free domain name, FTP, email
- They make it easy to scale up
- Bluehost is backed by “legendary” 24/7 support from Bluehost’s own WordPress experts.
This Is VPS Hosting for WordPress
Bluehost uses virtual private server (VPS) technology for these plans. This is a factor that makes Bluehost a popular web host for WordPress, but also explains why their monthly prices for these plans are higher than those of other companies.
Image courtesy of Bluehost.
People hosting WordPress with Bluehost will experience the power of VPS hosting.
Here’s a rundown of the benefits:
- Customers enjoy dedicated resources instead of sharing them with other people (as happens on a shared server).
- Since these resources are assigned to you, your website performance won’t suffer regardless of how many resources other people are taking up.
- You get Sitelock Security on all plans.
- You get an advanced CDN (content delivery network) to protect your data and deliver your site content to people as fast as possible.
- Higher-level plans include SiteLock WAF to protect your site from malicious traffic and reduce comment spam.
Customized dashboard optimized for WordPress users If you’re new to hosting, you’ll like that Bluehost has customized their control panel for managing your WordPress website with ease. Their WordPress hosting is packed with features.
Hosting for WooCommerce
Are you building an online store using the popular WordPress plug-in, WooCommerce? If so, check out Bluehost’s specialized WordPress e-commerce hosting. With this, you get a dedicated IP address and an SSL certificate, so your website is set up to start taking payments securely.
You can start selling immediately on your WordPress blog with WooCommerce.
Image courtesy of Bluehost.
WooCommerce is seamlessly integrated into your WordPress website. In no time, you can launch a beautiful online store without running into technical problems. You’ll also be given at least $100 in marketing offers which you can use to run ads for drawing in customers.
Many of Bluehost plans also include unlimited email hosting as well. This is an essential feature for starting an online store such as on WooCommerce.
Unlimited Email Accounts
All Bluehost plans include unlimited email accounts. This means you can send professional emails to your website visitors or customers. For example, you could create an email address like email@example.com to reply to inquiries from your website visitors.
Advanced email features include spam protection, unique user account controls, and third-party compatibility. And, each email user can choose the webmail client they want to use.
Although your email accounts are unlimited, they do take up storage space. So, you will be limited by the amount of storage space your plan allows. As usual, if you’re using the resources in a normal manner, you won’t run into problems.
CloudFlare CDN for Fast Site Performance
All accounts on Bluehost automatically comes with the built-in CloudFlare CDN. So, what’s that? CloudFlare is an advanced content delivery network. You will be able to enable this feature on your websites for free.
How Does the CloudFlare CDN work?
- CloudFlare caches static content from your website to their proxy servers. This lowers the number of requests your website needs to make to your servers when a visitor accesses it.
- CloudFlare’s proxy servers are located all around the world.
- Visitors are delivered the cached content of your website from the server that is closest to them.
- This results in faster page loading speeds for everyone.
Bluehost CDN screenshot.
Why Should I Use CloudFlare CDN?
- Research shows that 40% of people leave a website if it takes longer than 2 seconds to load.
- In 2017, Google said a website should ideally load in 500 milliseconds, but not more than 2 seconds.
- With CloudFlare CDN, you won’t have to worry about slow load speeds driving readers and customers away.
- CloudFlare also acts as a shield for your website. It protects your website from attacks. From your dashboard, you will even be able to see what threats CloudFlare has already stopped.
- It reduces the occurrence of spam comments on your website.
Two seconds: the time that your website has to load before you start losing visitors.
What Do I Need to Know About Using an SSL with CloudFlare?
If you plan on using Cloudflare you can either:
- Install Cloudflare first then add the SSL
- Or if you already have an SSL, remove it, install Cloudflare, then add the SSL again.
Free Shared SSL Certificate
Speaking of SSL, Bluehost provides these certificates for free to all accounts on a shared server. This includes their basic web hosting plans, WordPress plans, and their cloud business plan.
People intent on setting up an e-commerce website should care about this. Your customers will be wary of entering payment information on your website if it’s not stamped by the secure seal. An SSL certificate will move your website to a secure HTTPS domain and show visitors that the website is safe.
You can have an SSL certificate on just the checkout of your website or your entire site.
If you want to install a private SSL certificate, you will first need to purchase a dedicated IP address. You can do this from Bluehost’s control panel. This is recommended for business accounts.
With a shared SSL, you will be using the Bluehost domain which may cause warning messages to pop up on your site. A private SSL uses your own domain and won’t cause these warning messages. This is why business or e-commerce websites are recommended to use private SSL certificates.
Google now considers having an SSL to be a best practice for all websites now, not just e-commerce sites.
VPS Hosting for More Control
VPS hosting can give you more control and flexibility over your hosting environment. Sometimes it can take hours to activate a VPS account. With Bluehost, your servers are assigned immediately.
Bluehost Next-Gen VPS Hosting.
Other plusses of Bluehost’s VPS hosting include:
- The servers used by Bluehost are built with high-performance components
- You can expand your virtual servers without needing admin assistance by just using cPanel
- For businesses with high demand for resources, Bluehost provides the management of multiple servers on your account.
Bluehost’s “next-gen” VPS web hosting plans. Image courtesy of Bluehost.
Bluehost stopped allowing new Reseller accounts in 2014. At the same time, they partnered with ResellerClub to offer this service.
Because of this partnership, you get a Bluehost discount when you sign up for a ResellerClub plan. The Bluehost coupon code, BLUE, will get you 40% off this service.
ResellerClub offers over 800 products that you can resell to your clients and customers. You can create your own packages to offer clients and give them all their own control panels. Brand these as your own so that your clients don’t see ResellerClub’s logos.
Image courtesy of Bluehost.
24/7 support is also available from ResellerClub. And like Bluehost, the company offers a 30-day money-back guarantee.
If you want reseller hosting directly from your hosting company, then you may want to check out HostGator. They have some really great options for reseller hosting which are designed to help you make money off of this service.
If you try Bluehost and are impressed with it, you may want to consider
their affiliate program. Tell others about your experience, and if they sign
up for Bluehost you’ll receive compensation.Image courtesy of Bluehost.
Why Consider Bluehost?
This Bluehost review has revealed a lot of great things that the web host has to offer people looking for hosting. They have options for WordPress users, businesses, and people looking for the high control allotted by VPS and dedicated servers. Although their WordPress plans are slightly more expensive than other companies, like HostGator, they include features that make up for this.
By targeting a consumer base of people who are looking for their first web host, Bluehost has succeeded at making their interface easy to navigate and use. You won’t have to deal with technical details. And, when you need help, their dedicated customer support team is available at all hours. This should all put Bluehost at the top of anyone’s list of hosting companies to consider.
Here are some frequently asked questions and their answers.
Can I Exceed Limits With Unmetered Bandwidth?
Hosting companies that offer unmetered resources will still place some kind of limit on these.
Compared to HostGator, Bluehost’s unmetered bandwidth allows for greater flexibility. HostGator account holders may risk going over data limits unless they are running low-demand websites.
According to Bluehost, 99.95% of their customers will have more than enough bandwidth to meet their needs. Meaning, you probably won’t ever run into problems with this. People using their accounts for storage or file sharing may experience issues.
As long as you are within the normal operation of a website, you shouldn’t come close to their bandwidth limits. Bluehost determines normal bandwidth usage according to their customer’s regular use.
If you do, for some reason, use more bandwidth than Bluehost considers normal, you will be notified 48 hours before they take action.
Is It Easy to Use a Domain Name I Already Own?
Bluehost supports the use of your existing domain names on their hosting plans. You will have to conduct a few slightly technical steps to redirect your domain to the new server.
Then, hosts and internet service providers begin the process of updating their records. This will take about 4 to 48 hours.
After this, you may choose to transfer the domain registration to Bluehost so you can keep track of it in the same place as your new hosting service. This process can be complicated for people not experienced doing it. But Bluehost does provide a help article to walk you through.
Does Bluehost Include Domain Privacy?
When you own a domain, your information is tied to this and made publically available in the WHOIS database. This makes you vulnerable to hackers and scammers.
Bluehost offers domain privacy to hide your personal information from the database. You can add this to your account from the marketplace in your control panel. It will only cost you a small amount extra per month.
Can I Keep Bluehost’s Free Domain Name if I Choose to Host Elsewhere?
Bluehost states that no matter what status your hosting service is, you will retain ownership of your free domain. So, if your hosting runs out and you want to host with another company, they allow you to transfer it or point it somewhere else.
You will have to extend the registration of your domain once your free use of it runs out. Bluehost doesn’t make it clear how long this is. Their paid domains are registered for 12 months so it’s safe to say this is the same case for the free domains.
Scroll down for more FAQs & answers!
Pros and Cons of Bluehost
Whew! That was a lot of information. Let’s wrap it up with a simple look at the pros & cons.
Pros of Bluehost
- Bluehost plans include free SSL certificates and domains
- The company’s knowledgebase is full of useful, well-organized material
- They offer a wide variety of hosting options so almost anyone will find the right plan for their needs
- They’re one of only 3 global hosts (out of hundreds of thousands) officially recommended by the WordPress organization as providing an optimal environment for WordPress sites.
Cons of Bluehost
- Bluehost’s managed WordPress plans are not the cheapest
- The cost for migrating existing websites is higher than can be found from other companies.
Bluehost should be on your shortlist if you’ve got a WordPress site. They are one of only 3 web hosting companies officially recommended by the WordPress organization. That recommendation is because they provide an optimal environment for WordPress, versus the minimum requirements at the majority of hosts. And it’s because of their savvy in-house team of WordPress ninjas.
Bluehost has proven over the years that they’re dedicated to pushing their own tech to deliver optimal site loading speeds. This has never been more critical than it is in 2017. Consumers have become more demanding than ever. Even one second of delay in loading can cause you to lose readers and, if you’re in e-commerce, hit your bottom line in significant ways. For that reason, it’s worth a few extra bucks to go with a host that has a robust infrastructure that’s delivered proven speeds that meet Google’s highest standards.
BlueHost Reviews by Our Community
Overall Rating from 480 Reviews by BlueHost Customers
Most Helpful Reviews
Ian McLaren neilbagpiper.com
Oct 26, 2016
Most Popular BlueHost Hosting Plans
|Shared Basic||Shared Plus||Cloud Starter|
|Price||$2.75 / mo||$5.45 / mo||$6.95 / mo|
|Visit BlueHost||Visit BlueHost||Visit BlueHost|
|100GB||Unlimited||$13.99 / mo View|
|30GB||1TB||$14.99 / mo View|
|30GB||Unlimited||$19.99 / mo View|
|60GB||2TB||$29.99 / mo View|
|120GB||3TB||$44.99 / mo View|
|60GB||Unlimited||$59.87 / mo View|
|500GB||5TB||$79.99 / mo View|
|1TB||10TB||$99.99 / mo View|
|120GB||Unlimited||$114.99 / mo View|
|1TB||15TB||$119.99 / mo View|
BlueHost Frequently Asked Questions
- What control panel does BlueHost provide?
BlueHost offers cPanel on all of its plans. On VPS and dedicated hosting plans, it offers an enhanced version of cPanel so you can manage the server alongside your normal cPanel settings.
- Does BlueHost offer a money-back guarantee?
Yes. You can cancel your new Bluehost account within 30 days and receive a full refund. After 30 days, you can still cancel at any time for any reason and receive a prorated refund for the rest of your term.
The refund applies to hosting only, not add-ons like domain registrations. When funds are returned, they will be credited to the payment method that was used originally.
- Will BlueHost back up my website automatically?
Yes. The basic version of SiteBackup Pro is included on all plans. SiteBackup Pro offers automated daily, weekly, and monthly backups.
There is a paid version of the tool, which is offered as an optional upgrade. The paid version offers more features, including the ability to download individual files, folders, or tables.
- What payment methods does BlueHost accept?
You can pay for your hosting with Visa, MasterCard, Discover, American Express, or PayPal.
- How many email addresses does Bluehost provide?
You can create unlimited email addresses on most BlueHost accounts. The only exception is the cheapest shared hosting plan, which only offers 5 email addresses.
- How do I contact BlueHost support?
BlueHost offers tech support 24/7. You can contact the support team via live chat, ticket, or telephone. BlueHost offers three different support telephone numbers; one for WordPress help, one for VPS and dedicated support, and one for general questions.
- What programming languages does Bluehost support?
BlueHost supports the tools that you’ll commonly find on a LAMP (Linux, Apache, MySQL and PHP) environment, including Python, Perl5, CGI, and Ruby on Rails.
It does not support Windows technologies, like ASP or ColdFusion, as it does not offer Windows hosting packages.
- Does BlueHost offer Windows hosting?
No. BlueHost only offers Linux hosting packages.
- Does BlueHost offer VPS hosting?
Yes, BlueHost offers four different VPS hosting packages.
- Does BlueHost offer a reseller hosting plan?
No. BlueHost has discontinued all of its reseller hosting plans.
- Is bandwidth and space unlimited on BlueHost’s shared hosting plans?
BlueHosts offers unmetered space and bandwidth on many of its hosting plans. Even though you can technically store and transfer as much data as you like, you’ll be expected to adhere to its fair use limitations.
So, you can build a large website on a shared plan, but you can’t use it as a download site or repository. In practice, shared hosting is not suitable for very large, media-heavy websites.
If you load up your account with media, you’ll probably find that performance is poor. And if you use more than your fair share of shared hosting, you may be asked to reduce your usage or upgrade to a more suitable plan.
- Will BlueHost help me to transfer my website?
On a shared hosting plan, BlueHost will transfer your sites from another host, but this is a premium service that attracts an additional fee. The service is called Site Transfer, and covers up to 5 websites, and up to 20 email accounts.
BlueHost does not offer site transfer services for VPS, cloud, or dedicated server hosting.
- Can I get an SSL certificate from BlueHost?
Yes. You can also purchase an SSL certificate through BlueHhost when you set up your account, or purchase one later, through your cPanel.
- Does BlueHost offer a CDN?
Yes. A basic version of CloudFlare is provided with shared hosting plans. You need to enable it in cPanel for each domain or subdomain.
The basic version is not compatible with SSL-enabled domains.
If you prefer, you can set up the service on the CloudFlare website and benefit from more advanced features. Note that you will need to change your name servers yourself if you sign up on the CloudFlare website.
If you sign up for the basic version through your BlueHost cPanel, the name server change will be completed for you.
- Does BlueHost offer an uptime guarantee?
No. BlueHost does not have an uptime guarantee, and it does not publish any uptime targets on its website.
If you experience downtime and choose to leave the host, it will not penalize you financially, and will provide a full refund for the unused time on your account.
- Where is BlueHost’s data center?
BlueHost owns and manages its own data center in Provo, Utah.
- Does BlueHost support Magento?
While there’s nothing to stop you installing Magento on a BlueHost server, the host does not provide specific Magento optimized plans.
Additionally, it does not offer specific help with migrating Magento sites from another host, and offers no specific Magento technical support.
- Which version of Linux is used on dedicated server plans?
BlueHost uses CentOS on dedicated servers.