Canadian Hosting Review: The Great Host From The North?

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Introduction to Canadian Web Hosting:

Canadian Web Hosting is a Canadian web host option that offers dedicated, VPS, cloud, and reseller services plans. By dealing with them, you'll deal with a Canadian company, you'll leverage their Canadian support team, and your data will be hosted in one of two Canadian datacenters.

In business since 1998, this company offers a multitude of options that are focused on Canadian compliance. Canadian Web Hosting is known as a Green web hosting company. They are a member of the Green Business Bureau.

Canadian Web Hosting Services & Specializations:

Service plans offered include: shared, dedicated, and virtual private server, cloud hosting, and reseller plan options.

Shared Hosting:

Shared hosting plans are offered with your choice of Linux or Windows operating system and you can also take advantage of the company's easy-to-use site builder or leverage their services for transferring your existing site over to Canadian webhosting. Shared hosting plans include unlimited storage, unlimited email, and could be ideal for small businesses, personal websites and blogs, among other features.

Dedicated Hosting:

Managed dedicated server and enterprise dedicated server options are available and benefits of this type of plan include such things as: free hardware replacements, installation of third party apps, intrusion prevention, rebooting remotely, security updates on your chosen operating system, tech support on a priority basis, 100% uptime and more.

Virtual Private Server:

VPS plans offer unmetered bandwidth, control panel options, O/S choice, and more. There is a Linux VPS (Xen Cloud), a Windows (Hyper V) VPS, and Enterprise (VMWare) VPS option. Plans have multiple layers of security, load balancing and failover options.

Cloud Hosting:

Cloud hosting plans are available in shared and private cloud options at varying costs, including their Flexible Cloud VMs, their Elastic Cloud Server, and Private Cloud plans. These plans offer 100% network uptime and the VPS with Managed support plan offers priority support service levels.

Reseller Plans:

Those who want to package their own Canadian hosted solutions can so do while taking advantage of Canadian Web Hosting's Canadian datacenters and a suite of solution offerings as well as Canadian Web Hosting's support. This white labelled service offers several tiers with unlimited options in a number of areas, such as: emails, subdomains, domains, name servers, and SQL databases.

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    Canadian Web Hosting has two datacenters:
  1. Vancouver
  2. Toronto

Support and Customer Service

The support team is available around the clock by phone, email, or ticket system to help with issues and there is a knowledgebase available. Emails and support tickets have a SLA of 24 hours.

Security & Backups:

Backups are included in some plans but you should check individual plans for frequency. There are backup services, as well, that can be ordered for local data backup, offsite backup, and backup server options with per GB and per month billing. Some plans offer daily backups. In addition, Canadian Web Hosting offers a free transfer service, if you have a website with another host.

From a security perspective, intrusion prevention, DDoS protection, malware scanning, firewall and VPN services, web application firewall, and managed security options mean that you can add on fee-based services based on what is most important to you. Options available include packages for intrusion protection, for web protection, and for PCI readiness.

Billing & Payment Policies

Some companies offer a 30 day money back guarantee on webhosting. Canadian Web Hosting offers a 60 day money back guarantee for first time accounts, except for dedicated servers or for additional fees such as software installation. Billing is done monthly in advance via multiple payment options, such as credit card, PayPal, INTERAC email transfer, wire transfer, or cheque. There are no contract requirements and you can cancel at any time.

Pros & Cons:

  • 99.99% uptime guarantee, 100% uptime for dedicated plans.
  • Canadian datacenters
  • Wide range of plan options and add-ons
  • Affordability
  • No contracts required
  • cPanel
  • Auto installer scripts
  • A number of free website designs from a free site builder
  • Wide-range of VPS & Cloud options
  • Possible Cons:
  • With a 24 hour SLA for support tickets on some plans it could translate to down time.

Uptime Guarantee

99.99% uptime guarantee offered, 100% for dedicated plans and a money back guarantee within 60 days.

Canadian Web Hosting Conclusion:

If you want or need your site hosted in Canada, there are several options and Canadian Web Hosting, with their money back guarantee, their knowledge and adherence to Canadian privacy and security standards, redundant infrastructure, and local presence, this is a web host you might want to consider.

PlanDisk SpaceBandwidthPrice
10GBUnlimited $15.95 / mo Visit Host Now
UnlimitedUnlimited $16.95 / mo Visit Host Now
UnlimitedUnlimited $24.95 / mo Visit Host Now
Linux LV30
20GB5TB $29.95 / mo Visit Host Now
Windows HV40
25GB10TB $39.95 / mo Visit Host Now
Enterprise VM10
20GB10TB $45 / mo Visit Host Now
More Plans +

Canadian Webhosting Frequently Asked Questions

  • Do they offer Windows and Linux hosting plans?

    Yes, Canadian Web Hosting provides both Windows and Linux hosting plans. Though both sets of plans have similar features, the Windows hosting plans are slightly more expensive.

  • Are there any hidden fees I should be aware of?

    When you order hosting from the company, there are no hidden fees. However, customers should be aware that they may get charged taxes depending on where they are located.

  • How can I pay for hosting through Canadian Web?

    Canadian Web Hosting is flexible and allows its customers the ability to select different payment terms including monthly and yearly plans.

    Customers can pay for the services using major credit cards, PayPal, wire transfers, or check.

  • Are the dedicated servers managed?

    You can select from a variety of dedicated server plans, some of which are managed.

    When you select a managed server, you not only get dedicated server with RAM, dedicated processors, and hard disk space, you also get full support from Canadian Web's technical staff.

    Support includes software installations, hardware replacements, and server management.

  • Do they offer domain registration?

    Yes, Canadian Web Hosting provides domain registration services but only when you sign up for a hosting plan.
    Some of the hosting plans allow for multiple domains which enables you to host multiple websites. It is possible to get domain privacy when registering a domain for an extra fee.

  • Does Canadian Web Hosting have a money-back guarantee?

    Canadian Web Hosting offers a 60-day guarantee with no questions asked. However, the cancellation request must be submitted in writing through email, fax, or regular mail.

    Only first time customers are eligible for a refund and some services such as SSL certificates are not refundable.

  • Do they offer backup and data protection plans?

    Yes, the company offers various backup plans that are located both onsite and offsite and include SQL backups.

  • What control panels are used?

    They provide cPanel for Linux-based plans or Plesk for Windows-based plans.

  • How does Canadian Web Hosting provide customer support?

    Customers who need help resolving their technical issues can get help from the company by emailing the staff technical questions, submitting support tickets, or placing a phone call. Support is provided in English and is available 24/7.

  • Where does Canadian Web host its services?

    Canadian Web Hosting not only has its main offices in Vancouver, British Columbia, it also has a datacenter at that location as well as other locations throughout Canada.

  • What is their uptime guarantee?

    Canadian Web Hosting promises 99.9% uptime on all its plans. If the company fails to meet this threshold, it will credit your account by a percentage of your monthly bill based on a fee schedule.

    To get the credit, customers must file a request within 1 business day after the end of the month in which the downtime occurred.

  • What programming and scripting languages do they support?

    Support for all widely used languages, databases, and frameworks is available across all plans and include Perl, Python, PHP, ASP .NET 4.0, and SQL.

  • Do they have any reseller plans?

    Yes, the company offers three Linux-based reseller plans. They have similar features to the shared plans. They also include a white label feature to help customers build their own brand of hosting.

  • Will Canadian Web Hosting help me transfer my existing site to their host?

    Yes, the company will transfer the contents of your old website including the domain name to the new servers.

    This offer is only applicable for shared Linux or Windows plans with service for at least a year. The company does not guarantee that the website will be fully transferred and there is a 2 GB limit.

    Other restrictions will apply so visit Canadian Web Hosting's website for more details.

  • Can I host and manage multiple websites with Canadian Web Hosting?

    Since many of the plans support multiple domains and feature at least several gigabytes or even an unlimited amount of disk space, it is possible to register multiple domains and manage them with a single plan.

  • Is it possible for a beginner to build a website with the company's hosting plans?

    Yes, it is possible for a complete novice to build a website.

    The company has single-click installs through Softaculous, which allows customers to create great websites with popular platforms like WordPress.

    It also has a SiteBuilder package that features over 300 templates and allows users to design a website with a simple drag and drop interface.

  • What security features do the company's hosting plans have?

    Canadian Web Hosting offers multiple services that help enhance your website's security. These services include plans for dedicated firewalls, malware scans, DDoS protection, and application specific firewalls.

    Taken together, these services will help you prevent an attack or be able to recover quickly in case your website is attacked.

  • Can I run an ecommerce site on Canadian Web Hosting plans?

    Yes, the company's plans allow you to setup popular ecommerce platforms such as OpenCart through Softaculous and install SSL Certificates from various providers.

    The company also offers services to make your website PCI Compliant for storing customer information and accepting online payments.

  • Does Canadian Web Hosting have an affiliate program?

    Canadian Web Hosting offers an affiliate program that rewards based on the number of signups completed in a single month.

    For example, affiliates who achieve 1 to 5 referrals per month will earn $60 per referral while those getting more than 11 will get $100 per signup.

Adam Michael Wood

About Adam Michael Wood

Adam specializes in developer documentation and tutorials. In addition to his writing here, he has authored engineering guides and other long-form technical manuals. Outside of work, Adam composes and performs liturgical music. He lives with his wife and children in California.

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