Add Your Review for Cloudways

Cloudways In 2018: What Do Cloudways Client Reviews Say?

70 Reviews
Last Updated Apr 4, 2018Add your review

Cloudways Features

  • PHP
  • WordPress
  • Windows
  • Java
  • Cloud
  • LAMP
cloudways.com
Location:Malta
Founded:2009

What is Cloudways?

Cloudways, based in Malta, has two distinct faces. It's an integration point for many cloud services, all managed from a single console. It's also a site which lets PHP developers deploy their own containerized applications. It offers a rich array of features for PHP app development. The company was founded in 2011. It completely revamped its site in 2016, calling it "Cloudways 2.0."

Cloudways has data centers all around the world. Customers and users will always be within reasonable reach of one. It has added more in 2016 and 2017.

Services offered

Each customer gets a server with dedicated hardware and its own IP address. Servers feature SSD storage for fast performance. The customer can add services from cloud infrastructure providers such as Amazon, DigitalOcean, Google, and Vultr. Cloudways supports them as managed services. It supports several content management systems, including WordPress, Drupal, Magento, and Joomla. Customers can use other PHP-based CMSs, though they're basically a do-it-yourself effort.

A customer can obtain any number of servers and clone an application or server as necessary. As usage grows, the customer can add more servers.

The Cloudways Ecommerce Cloud Hosting platform lets customers set up online stores. They get one free migration from their previous site. Alternatively, they can build an e-commerce site on one of the supported CMSs.

The Cloud Console makes management very convenient, with features such as one-click SSL management and domain mapping. Operations that might otherwise require a support call are easy to carry out.

Backups run daily by default, and recovery is a one-click operation. The account owner can change the backup schedule using the console.

The CloudwaysBot provides notifications about server status, backups, and upgrades, as well as offering tips and recommendations. It can answer many support questions. Customers can choose to get its messages by several venues, including Slack, email, and HipChat, and they can select the types of notifications they want to receive. Developers can access the bot with a custom API.

Developer features

PHP developers can choose from several frameworks or work with bare PHP 7. They can set up deployment from a Git repository. A customer can deploy unlimited applications. Cloudways provides a RESTful API to facilitate scripting of operations. For example, a script could pull the latest version of an application from a Git repository, clone the application, and restart the server. An API Playground is available for testing scripts.

Granular team controls help developers and testers to coordinate their work. The account owner can add team members, assign them titles, and set their access level. They can have full access to the console or be allowed only certain console functions. Their access can be restricted to certain applications. The owner can set intermittent team members, such as consultants, to inactive status when they aren't on the project.

A built-in staging mechanism lets developers move new code to a test environment. The default installation subdomain is preconfigured for staging and testing code. Developers can create additional staging areas as needed, so new versions are confirmed before going out to the public.

Command line access by SSH is available to developers, but they can't have root access for security reasons.

Infrastructure

The software infrastructure is built on Cloudways' "Thunderstack." It consists of the Nginx and Apache web servers, MySQL, MariaDB, PHP 7, and several kinds of caching. The operating system is Debian Linux. All applications use Thunderstack.

Security measures include platform-level firewalls on each server and continuous monitoring. Two-factor authentication is available and recommended. API keys based on OAuth restrict access to the Cloudways API.

Customers can install free Let's Encrypt SSL certificates through the user interface. Alternatively, they can obtain their own certificates and install them on their sites.

Most customers, other than those working only with their own PHP applications, will require additional infrastructure from one of the third-party services. They can use as many services as they want from one account.

Support

Customers can get support by Live Chat or by submitting report tickets. They can also query CloudwaysBot for help. Support is available 24 hours a day, 7 days a week.

Premium support is available at additional cost. Premium customers get priority resolution on issues. In addition to the regular support channels, they can get phone support or use a private Slack channel. They can request application support and server customization.

Pricing

Four pricing levels are available. Each one provides a specified level of RAM, processor, storage, and monthly bandwidth. Pricing is per server hour, on a pay-as-you-go basis. Customers can pay for multiple servers and scale up to a higher level for high-volume periods or for as long as they need. There are no contracts; customers just pay on a monthly basis.

Infrastructure services are in addition to this price and are billed on a monthly basis. Major credit cards and PayPal are accepted. At one time Cloudways accepted Bitcoin payments, but it has discontinued them.

A free trial is available to let potential customers try out the console. No credit card is required. An affiliate program lets customers collect commissions for bringing in new customers.

Summary

Cloudways is a young and ambitious company. Its 2016 revamping shows that it's eager to expand its offerings to attract more customers. The one-stop Cloud Console makes operations simple for customers who don't want to deal with command lines and multiple user interfaces.

The company seems to be trying to encourage two different markets. In addition to the console-based hosting, it encourages PHP developers with features such as Git integration and unlimited application deployment.

The pricing model may be confusing. In addition to charging for the use of its services on an hourly basis, it charges for infrastructure services on a monthly basis. Customers should be careful to understand what they're paying for.

Malta is an EU nation with a stable government and sound economy. Having their web hosting with a European company may be a concern for some North American businesses with strict requirements, though.

Cloudways' record is impressive but not as long as that of some other hosting companies. Conservative customers may prefer a better-established service, but Cloudways is eager to satisfy those who can bear a certain amount of risk.

Last updated: 2018-04-19

70 Reviews of Cloudways By Our Users

Screenshot of https://www.colombiajeans.co
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The best fast hosting on town for your bucks. It is amazing how fast is this hosting with wordpress+ WooCommerce, is the same performance of top hosting companies but for 1/5 of the price. The setup is fast and easy and you can watch your resources to check performance. Or make a fast clone of Your Site.

 
Screenshot of http://www.flashbar.co.il
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Hi. I am a web developer, building websites for clients. As I was looking for the best hosting solutions for me, after working with so many hosting providers and gaining so much practical experience, I had a very solid idea of what I was looking for.

When I came across Cloudways, it took me approx. 5 min to realize that I had come to the right place! The combination of a great price, even greater support system (availability and professionalism), wonderful performance AND the fact that the accounts provide VPS services (and not shared), made this the perfect solution for me. The basic included functionalities are very easy and fast to use, like creating a new WP site or an app, cloning an existing site or app, automatic full server backup, managing services on the server via UI, etc.

My only "complaint" is about the minor lack of management tools, like usually seen in hosting accounts - cPanel, phpMyAdmin, disk management UI, and so on. BUT, I believe they are working on that, as they are always working on constant improvement and more advanced and professional services. Anyway, it is safe to say that whatever they lack in services and functions, they make up in greate support, prices and performance!

Bottom line - if you're looking for an affordable but professional VPS accounts, this is the right place for you!! Cloudways - well done and keep up the great work!!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I found Cloudways as a solution for my recurring problems with my old "cheap" hosting company. My WordPress website used to have notorious breakdowns. Since than (about 3 years) with the easy-to-use caching features I managed to make my site 4-5 times faster and lowered the downtime nearly to zero. I loves that anytime, I have a problem I can ask for help, and get it asap from the Cloudways support chat.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I'm super happy with the service. Servers are far faster than any host I have tried in over 20 years. The third party server set up is a great idea. I haven't used support, so I can not contribute there, but I am very hopeful for this company and its longevity.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

In my short time with Cloudways, they have been a good host. I've only requested help once, and the techs were very helpful. The hosting is, if nothing else, extremely fast.

You get the benefit of choosing your preferred cloud platform, and in many cases where the location of the hosting is. I chose the Linode setup and it's been super speedy. I've been moving my high bandwidth sites over here and the performance increase really is great.

The Breeze caching plugin that connects directly to Varnish and browser caching options is one of the big bonuses of this setup. No need for extra plugins like W3 Cache or others. You can clear your cache right in the plugin on Your Site and you can activate/deactivate minification, gzip and browser caching right from the wordpress settings panel as well as setup your CDN.

Also, they have a helpful bot that examines your setup and gives you suggestions based on traffic, optimization, etc. It's a small thing that can get overlooked, but the reminders are helpful. It really is an excellent platform once you dig in.

Spin up a server, add multiple sites to that server. Have a high bandwidth website, spin up a single server for them and charge them more. The control over setting up multiple servers at a good price is really nice.

 
Screenshot of https://www.seokru.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways are my favorite hosting solution for WordPress websites. a cheap solution for basic developers or non developers. No hosting management has stale.

Easily change ram and server resources. super fast hosting always available chat
Highly optimized for Wordpress websites. The cloudways optimized Cache plugin "Breeze" is a major plus.

 
Screenshot of http://siliconlions.com.br
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

Great structure, and features, keep going with good work. We have a great experience with CloudWays, turn our work much more faster, we just need working in our stuff. We can worry about doing our tasks and cloudways takes care of our servers and services. The features surprised us and also the ease in interacting with services like digital Ocean in AWS

 
Screenshot of https://www.bruceandeddy.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been relying on Cloudways for more than a year. I have built my business on it. The Cloudways support is very helpful and easy to work with.

The Cloudways features are exactly what I need. I enjoy quickly adding servers and applications. They have done a great job fine tuning the servers to fun quick and efficient.

I have been able to provide my clients access directly to their websites without compromising security. Cloudways writes excellent blog posts that are relevant and helpful. Cloudways is a wonderful service, resource, and platform.

 
Screenshot of https://bnminteractive.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

First, the service is amazing—prompt, efficient and polite. I'm no developer—I can just about throw together a half-decent website—and I have big gaps in my technical knowledge. Cloudways have always helped solve a problem—even when the problem was created by me!

Second, the tech is superb. I have an AWS and Kyup server and both are a breeze to configure. You get granular control over your system without that being technically confusing.

I've had NO hardware problems, which after 20 years of using hosting services, is miraculous. Third, and last, the prices are fantastic. I've slashed my hosting costs by moving to Cloudways but increased the reliability and scaleability immensely.

Finally, there's a provider that does it all and does it really well. Couldn't recommend Cloudways more highly.

 
Screenshot of https://www.slackcuritiba.com.br
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways has a great support and a awesome uptime. Always that I have some doubts about my Wordpress sites, they are more then ready to help me and they know everything about my sites. They are 24h hours available and with great tecnology to help me everytime I need. Thanks always!

 
Screenshot of http://www.auditionsdate.in
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Its great hosting till now, my site running smoothly. Hope to continue with cloudways for a very long time. Its super easy to setup as they migrated my website for free for the first time, and the support I mean just wow.

Their support is just out of this world. Till now the best cloud hosting I have used for my wordpress site.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

For WordPress it is my best option, it integrates excellent configuration for a good WordPress performance and the best part is that my sites are hosted on world class cloud servers such as Amazon WS, Google Cloud Platform, Digital Ocean, Linode, etc. At first it may be somewhat complex to configure it, since you need to acquire separate services such as the Domain, Email (can be purchased with RackSpace Email) and so that the application can send emails / notifications and not go to spam I had to acquire a Smtp service for a minimum cost in Elastic Email. CloudWays has it documented to be able to configure it

 
Screenshot of https://jabeye.uk
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways offers a good selection of hosting options and the servers are significantly faster than offerings from other hosting companies (we have tested and used 30+ hosts in the past twenty years). The support is fantastic - an account manager can be reached by Skype, which is a huge bonus - and they are proactive. I'm looking forward to another 100% uptime year!

 
Screenshot of https://cdnwebservices.net/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have had hosting from many hosts over the years, from shared through to a dedicated server, but only I found Cloudways not one offered me what I needed; a managed stack on managed hardware, one click application install, simple and easy to use control panel, Really fast and reasonable pricing. Their support (knowledgebase) articles are clear and concise and when I have needed support, the replies have been quick and accurate.

 
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

One of the worst hosting experience, non-effective customer care. website down for more than 12 hours. The helpdesk is clueless, ticketing system is useless.

I may migrate out of this service soon. Very unreliable service. For non-commercial website they may be good choice, but website which needs to be up and running always with very low downtime, cloudways is a disaster. Stay away.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have been hosting my Prestashop website on Cloudways for quite sometime now. I’m not that technical but as far as I know, my website is in safe hands. And I guess that’s a good thing, because I don’t have to worry about all the technicalities.

I’m just happy that I get to have free SSL, the cheapest CDN, priceless customer support and most of all: A better performing website. My business requirements aren’t that many, but whenever I need help, all I have to do is give the support guys a shout and they take care of things. It won’t be wrong if I say that Cloudways offers the best services and the very best customer support.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I was hesitant at first to migrate my websites from another host. But it's been fantastic experience I must say. Some features they provide:
1.

Unbeatable prices
2. amazing support. (Ticket and live chat)
3. Easily customizable.
4.

Easy to use and plenty of options.
5. Excellent Uptime and speeds. So if you are looking for all-in-one hosting with ton of options, yet affordable, then go for Cloudways.

And, I am pretty sure you will be fully satisfied. And you can also try their free trial hosting at first and can then decide whether to use it or not.

 
Screenshot of http://www.mybabyoutlet.com.br
4.5 stars
Support
5 stars
Features
3 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

In terms of features I think that some more features to manage the services will be great. One key feature that is missing for me is a online File Manager via browser. Nowadays I´m working on a side-project and I can´t access SSH or Sftp from the network where I´m working. So, a File Manager via browser will be great (eg.: Cpanel).

 
Screenshot of http://q8allinone.com/
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

“Big deals come in small packages” fits perfectly for Cloudways. The managed hosting provider has top of the class service. I chose Cloudways because I had heard about their support and that they have all the necessary tools to improve the performance of my Drupal site.

My website traffic fluctuates every once in awhile and Cloudways never disappoints. Some of the best features include: Free SSL, free migration, unlimited staging areas, user friendly interface, the best cache mechanism, CDN and unparalleled customer support.

 
Screenshot of http://shylotek.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Cloudways is my favorite hosting solution for Drupal websites. Its basically a much affordable solution for basic developers or non developers. It’s easier to change ram and server resources.

They are super fast and their customer care is always available. Cloudways Drupal hosting is highly optimized for Drupal and I love they give Let's Encrypt free SSL.

 
Screenshot of https://www.plizeron.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I switched to Cloudways Drupal hosting a month ago and server response time of mu Drupal website improved drastically. As I am not a very technical person so I found their support in hosting migration very useful. Although initially there were some ups and down but all my issues were resolved quickly and everything was smoothly running with a week. I would highly recommend their managed hosting specially for Drupal sites.

 
4.5 stars
Support
3 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Cloudways provides a solid infrastructure, great managed services and useful plugins for wordpress websites. Having Live chat with real people is a great plus, and the migration is as simple as 1,2,3. Server and app monitoring with new relic provides great insights on performance and resources. Digital agencies like us can focus on the app development and less on troubleshooting servers.

 
Screenshot of http://eurotripping.net/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've used many hosting companies for over a decade now to host my Drupal sites, but never got hosting from any cloud hosting provider like cloudways provides. They are simply the best hosting company I've ever worked with. No blog down, very secure, extremely responsible customer care and who are always at your service like 24/7.

They constantly work for the satisfaction of the customers. I've never had any issue with them and I am rating them 5 stars. I would recommend their services to anyone, especially their Drupal website hosting service.

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I moved my site over to Cloudways after seeing one of their reviews online. They had a self service option which helped me move some of my blogs over to a Cloudway host. What I like about the service is their admin interface which allows anyone to set up servers and applications on each of the servers without having to know too many technical details everything is interface driven.

Reaching out to support which I've hardly had to do was also a good experience with the team responding quickly to any queries. I haven't had any downtime since I've shifted over to Cloudways.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways has got web hosting solved. They have managed to create a lightning fast environment including all commodities. The time-consuming part of keeping a server healthy and fast is not anymore on my hands and I feel safe now to keep focusing on providing great content to my visitors. Thank you Cloudways!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways is a great value for a VPS. The platform is easy to use when spinning up new sites. Site speeds are great even with the lower priced Vultr server packages.

You get an easily scalable server without a lot of headaches. The knowledgebase answers most questions, and when it doesn't live chat support is quick and good.

 
Screenshot of https://topluxy.se
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways have all features i need. 24/7 support with the best support i have seen and its cheap if you compare with others managed cloud services. I just write to them everytime i have a problem and they help (sometimes even if there is not a server problem)
And i get respons on the chat often just after a few seconds. I cant compare it with any other support.

Thats what i think:

They are just the best! I Love Cloudways!

 
Screenshot of https://www.bosloker.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Super support you guys! You will never find this kind of online support chat anywhere. They are expert in this field.

Maybe you find tech guy in other profider, but not like them. If you want managed server at it best you find it. I am trying their product and thrilled with it. www.bosloker.com

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

There are a few things to note about Cloudways that are important. I'll list this stuff here, as pro/con type stuff, and whether it's important 'info' in general:

-(info/PRO) They are not actually a Host - they just help you manage servers from DigitalOcean or Vultr or Google or Amazon or Kyup (I might have that list wrong, so please check with them). As far as value, the extra few dollars that I'll spend on a DigitalOcean server to have them set it up, keep it running, support it, and install all of the software is a no-brainer.

I'll spend $5 on a 512Mb do droplet, or $7.50 per month with Cloudways ($7 plus $0.50 for off-site backups). Can I manage the droplet myself? Of course, I can.

But does it take me way more than $2.50 worth of my time. Absolutely. That's why I pay these guys for it.

If it breaks, they help. If I screw it up, we can restore a backup.

-(pro) They make otherwise unsupported unmanaged servers into a supported hosting platform. Their English isn't perfect, but you use the little chat box to talk with them anyway.

They're all very technical, and have (every time) fixed any issues I had. Even when it wasn't really their 'problem' (it was a problem with my site's PHP files) - they helped anyway. I can't say enough how good this is.

I don't know who I could 'call on the phone' but I don't think I'd want to. Their written English is always plenty good to show them what's wrong, and they're good at fixing issues.

-(con) They will reach out to you via email and/or telephone to ask you about what you do, what your business is, and how they fit into it. This is only a con in that (in my opinion) I see it as a bit aggressive, and would rather just be my own web host shopper and not have them try to talk to me in this 'sales-ish' way.

Although it's annoying, they generally stop it after a while. Once in a while, they email you and ask you to write a review if you want to (like this particular review). But there's no 'carrot' - they wont' give me a discount or anything for this.

I'm just writing it on my own time.

-(pro) Their Laemp stack is about as good as it gets, they have built-in Varnish (which, btw, Most servers don't need and can just cause goofy issues). I recommend that if you don't have a lot of crazy plugins or function on your website to Turn it off. This is against their recommendations - but it only caches for matching User-Agents anyway.

So probably 80% of the time, it's not going to deliver the cached page - just cause issues. If you use it, know to go into Applications > Application Settings > Varnish Settings, and add exceptions. For example, if you have a Shopping Cart, you'll want to add a URL exclusion for /cart/ or for a checkout page /checkout/ (or whatever the relative URL of your checkout page is or cart page).

Otherwise, some people will show empty shopping carts. Anyway - that's just an example. Even Without using a caching plugin, the server is still caching, and that's important to know.

But it's fast as can be anyway.

-(con) You don't get root access. This is not a Huge con, since you're giving up root access in exchange for having this semi-managed VPS put together. Basically, the Cloudways guys can do administrative stuff, and you can do whatever is available in the console (or ssh for ftp and/or ssh for non-SU required commands as you wish).

It's only a CON if you're a superuser like I am, but it's an acceptable sacrifice, usually.

-(pro) Super easy ssl certificates. For Wordpress sites, it literally could not be easier. Change your wordpress default URL to https://yoursite.com in your general settings, use Better Search and Replace and Velvet Blues to change all URLs on Your Site from http://yoursite.com to https://yoursite.com, and install the Certificate via Cloudways, with yourname.com's domain.

It really -- I can't explain how easy it is. Everyone should be using SSL, and they make it easy (via letsencrypt). There's a lot more to write.

Easy to scale up the server, and still cost-effective. Copy apps from one server to the other, byte for byte. Free migration plugin that works, 100% of the time, every time (from an old host to cloudways or cloudways to cloudways or anything wordpress to cloudways)....

I put my money where my mouth is, and right now it's with these guys. I also enable local backups and download them monthly -- just in case. I don't know these guys, and if they go out of business or disappear from the face of the earth, at least I have my local backup.

But I'll tell you one thing - it's a lot better than dealing with the downtime / hacks / slowness / random issues with GoDaddy or one of the other shared providers. Getting your own VPS is where it's at, and these guys make it Really easy, even if you're not technical. Hope this review helps someone.

 
Screenshot of https://www.greenplatform.org/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been a web developer since 96, it’s been more than 2 decades now and I have used a lot of hosting services in this time. As of yet CloudWays is the best hosting I've ever used. Though I must say that in beginning I was a bit reluctant to move from cPanel hosting, but after I moved this decisions turned out to be the best.

I've moved all my sites to CloudWays and all client sites too. Firstly because their platform is very stable and super fast. Secondly, the back-end is the most user-friendly piece of hosting management software I've ever used.

And finally because their tech support is beyond believable. I feel I can safely say their online chat is the best in the industry. Keep up the great work CloudWays!

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We've moved all our hosting from other suppliers to Cloudways in the last year and will continue to use it as our first choice. The most valuable features to us are the flexibility to manage hosting from different vendors and the easy clone functionality to develop and publish. And I'm also glad to see Cloudways is evolving over time.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Switching to Cloudways improved our server response time 73% and improved our domain lookup time 54%. I am not a web developer, so I appreciated their assistance with hosting migration. We ran into a few bumps along the way, but everything was resolved and running great within a week. I would recommend them, and the price is very reasonable.

 
4 stars
Support
4 stars
Features
3 stars
Uptime
3 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways makes it incredibly easy to launch and manage new servers from any of my favorite cloud providers. The pricing is competitive and the support is great. Their server and app cloning is easily my favorite feature.

My only qualm is that they only support PHP apps which means I have to take other apps elsewhere. This is frustrating only because I love using the Cloudways interface and would much prefer to keep all of my sites hosted through Cloudways to make managing everything easy. Overall, I highly recommend them.

 
Screenshot of http://ondine.pro
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I'm a developer and Cloudways is my preferred plaform for hosting websites for my customers and for my projects. It has some great features like: one click install wordpress, automatic backups, grat support H24, one click cloning an app for testing, one click install Https, a default stack optimized for speed with NGI, PHP, W3 total cache and many more. Furthermore, cloudways listen his customer base as they have improved the platform over the time based on feature request rating system.

 
4 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I moved my store in Magento to CloudWays because of the speed. I did not find other servers with everything I needed for that price. Not to mention support, which is great!

Every time I activated the support I had an immediate response and resolution of my problem. For now, I believe my server solution is resolved.

 
Screenshot of https://www.pixelar.ca
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

If you want to host your website on Google Cloud your best option is Cloudways, as you don't have to deal
with a complicated process. Cloudways offers so many features that can be enable with just one click, like Varnish,
Redis and Memcache. You can clone servers/apps if you need to do some test. Support is always available if you need help.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways to me is the best easy to use hosting provider with straightforward interface and great features, It might lack some features like docker but I'm sure it will be added later. The support is great and helpful. They provide support quickly and on time. Also the value you get is really much higher than what you pay, it is not that expensive and provide more compared to others.

 
Screenshot of http://www.tradeyouredge.com/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Their hosting is the best among the ones I have ever used and the customer support is impressively good; they would just do anything for you, they helped me with the installation of Let´s Encrypt on three of my webpages. They even fixed all issues that came up, they have also helped me with lots of other issues earlier as well. I am not the most technical person when it comes to hosting and CMS.

In short Cloudways is a great bunch of service minded individuals. I would for sure recommend Cloudways hosting to all.

 
Screenshot of http://www.lemieuxglassandmirror.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I started using Cloudways about a year ago. I migrated three WordPress websites and set up one Html website, migrations process went well. So far I like Cloudways, I am a web designer and host most of my client’s sites and have quite a few personal WP sites that I will move over from other reseller hosting accounts I have.

Although I must add that I did got a little frustrated with Cloudways documentation, it was a bit complex to find answers for my queries, but I must say that their support has been excellent and they answered all my questions via chat box quickly. I would highly recommend cloudways to all.

 
Screenshot of http://pleasanttravelchicago.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have been using cloudways for my website for about 8 months now and I am very satisfied with their hosting service. Previously I have used HostGator, Godaddy and VPS for my wordpress site, but was struggling with high load times and high bounce rates. Now after cloudways load time came down to 2.4 sec from 10+ seconds and bounce rate is also down. No doubt, I would recommend cloudways to everyone.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways is one of the best hosting platforms. The company offers a better support and also has 24x7 chat service which is not seen out on other hosting platforms. It also offers a 14-day free trial which is more enough to experience this cloud platform. "Cloudways rocks" is the best phrase to say about it.

 
Screenshot of https://www.plizeron.com/
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have used many hosting service for my Drupal website over the years, from shared through to a dedicated server, but what I really needed only Cloudways offered, managed stack on managed hardware, 1-click installation solution, easy to use control panel and best of all affordable pricing. Their support articles are also very clear and concise and when I needed immediate support, they responded quickly and accurately.

 
Screenshot of http://www.master-minded.com
4 stars
Support
4 stars
Features
3 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Cloudways hosting is very trustworthy and reliable, I have used their hosting for most of my web projects, and observed that my site’s load time has significantldecreased, whichch is great and they also give a wide range server selection options, this is another great thing about Cloudways. So I am overall pleased with Cloudways.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways service is excellent! Sales and customer support agents are always helpful and responsive. Overall experience is excellent.

Setting up a new server and application is pain-free and very straight forward. Would definitely continue working with Cloudways and recommend. Working with a personal account manager is definitely my favorite feature, migrating sites, creating new ones or only asking for advice on the next project is a breeze.

 
Screenshot of https://crdcn.org
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We were looking for a manage hosting solution and this was perfect for us. It basically offers hosting on all the major cloud hosting solutions (amazon, digital ocean, etc.) and charges a premium on those plans for managing the servers. I like that it's really fast with all the additional caching services they activate automatically and that the server is really easy to monitor (cpu, memory usage, etc.).

SSL was also really easy to setup - it automatically renews a Let's encrypt certificate and they also manage backups. The only problem I have is with the varnish service being a bit to aggressive on our homepage... For some reason, the Drupal varnish module isn't able to tell when we have new content. I either have to wait a couple of hours or manually clear the varnish cache to refresh the homepage.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Cloudways rocks ... I have just closed my 5th support ticket with you. We have 10 servers and 32 applications being hosted across the platforms you support.

There are technical issues that come up from time to time. The latest was a problem cloning a base configuration we have to a new server where the production application will run. Support was superb.

The initial response within minutes; diagnosis and resolution within 24 hours, including clean up of the data created in the failed clone processes. Abdul and Saad deserve a medal ... Please keep up the services and functional additions to your platform

Alexander Bischoff
Operation Savannah, Inc

 
Screenshot of http://www.bambooimagination.com/
4.5 stars
Support
5 stars
Features
3 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Excellent service & support, I found their hosting service very stable, reliable and fast. Although I feel console is missing a few intuitive elements to make it easier and clear to use, but overall they offer very good control panel. Their support is always very helpful, gives examples and links to get issues solved Asap. I am very proud to be Cloudways customer.

 
Screenshot of https://www.bosiusa.com/
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Indeed the very best hosting providers, I would without doubt recommend everyone to use Cloudways cloud hosting. All the issues that came up were fixed instantly. Their management is amazing.

I don't mind paying $3 extra compared to Digital Ocean as cloudways provide 24X7 customer support with a free SSL. This is wonderful dedicated server for WordPress, Prestashop, drupal etc. I would certainly rate them 9.5 / 10.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

When I was looking for a managed hosting for WooCommerce or other ecommerce CMS with decent worldwide speed on a budget, I was almost depressed of the reality that you need to pay 12 months upfront and with prices starting from $30 - no trial ! :D Also most features like SSL certificate, dedicated IP, back-ups come with additional fee, which let's say is not OK damn it ! + configuring those is not easy and out-of-the-box (I do have technical knowledge, but come on ... 2017 )

Then I found Clowdways ... I still can't believe how good they are :

- they are Managed cloud hosting - if you don't know what this means I strongly suggest you use managed hosting providers - this means they support your specific software ( Wordpress, Magento, Drupal ...) for Maximum performence, they know what it is and optimise it, upgrade it, support it, secure it by Themselves for you - know need to hire developers, or do stuff yourself. It is like shared IT team for your code.

I shut up ...

- They allow you to choose/switch between best cloud platforms - Amazon, Google, DigitalOcean ...
- free trial which gives full access - the can't charge you, because you need to manually transfer money to Funds section. Also they charge you Only for days used - I payed like $4 my first bill on a $7 plan - how crazy is that :) and also they have hourly plan for people that just need that.

- they have incredible UI - words can't describe it - works like magic - They made it so everything you'd need to do is done with one click - blonds can use it ( sorry blonds but you'd love it, and I prefer to act like a blond too )

- you get free Https/SSL and dedicated IP for Free + very easy to switch on (I've done it on a Linux server manually before)

- you get great back-ups support ... I didn't know it can be like that - you have automatic back-ups that are dsily but also triggered on other cases like manual back-up so they even protect you from shooting yourself in the foot ... + they have plugin to import/export from your local server if you need to.

- they have free staging environment to test before you publish on your real site.

- the support great - and they don't make you do stuff yourself when you're confused - they just do it for you, yes they do - they will tell you wait a second sir, and their stuff will go deep in the system and fix it for you.

Hands-free support :)

- Damn I really feel thankful to those guys of Clowdways, they literally made me happy, and motivated me to finish my store fast - I had frustrating moments to do design, fix content and so on, so the incredible hosting of clowdways helped me a lot.

- Ah forgot to say - I choose DigitalOcean based in New York, for $7, and I'm really happy that from Europe my website loads in less than 0,5 second - that is fast ... ah Also they have cache support out of the box for images, also for database ... Guys trust me , they are The best - don't go for the dinosaurs that give you regular hosting - go with the managed one always !

- free and scheduled and manual back-ups

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

Cloudways is a good internet service, but I think it should have support in Portuguese and more stable applications. The Aspdex of my sites oscillate a lot. Another point that could be improved is the email service.

Currently I use RackSpace but I have some limitations on customization for my clients, such as login screen. If we use another email provider better known as gmail or outlook would be very good!

 

Most Popular Cloudways Hosting Plans

DO1GB DO2GB DO4GB
Disk Space 25GB 50GB 80GB
Bandwidth 1TB 2TB 4TB
Price $10.00/mo $22.00/mo $42.00/mo
View Plan View Plan View Plan

All Cloudways Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
DO1GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
25GB 1TB $10.00/month
Usual price:
DO2GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
50GB 2TB $22.00/month
Usual price:
DO4GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
80GB 4TB $42.00/month
Usual price:

Who Are The Most Popular Cloudways Alternatives?

Overall 4.5 stars
Support
4.5 stars
Features
4.5 stars
Uptime
5 stars
Value
4.5 stars
Visit Cloudways

Price Comparison

Cloudways$10.00
Rackspace Cloud$116.80
Amazon S3$
DotBlock$9.95
DigitalOcean$5.00

Review Cloudways & Get A Free Domain Name If We Publish It

Already a Cloudways customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about Cloudways.
Please be specific: we're only interested in hearing that Cloudways rocks/sucks if you can explain why.

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)