Add Your Review for Cloudways

Cloudways In 2018: What Do Cloudways Client Reviews Say? We Asked 83 Users

83 Reviews
Last Updated Jul 13, 2018Add your review

Cloudways Features

  • PHP
  • WordPress
  • Windows
  • Cloud
  • Java
  • LAMP
cloudways.com
Location:Malta
Founded:2009
Phone:+44 330 001 0338
Address:Cloudways Ltd 52 Springvale, Pope Pius XII Street Mosta MST2653 Malta

What Is Cloudways?

What Is Cloudways?

Cloudways is a host for developers that provides a layer of abstraction to remove the pain of setting up and maintaining a server.

As the name suggests, all their services are based on highly scalable, managed cloud hosting, that can be deployed quickly and simply.

Company and History

Cloudways, based in Malta, has two distinct faces. It's an integration point for many cloud services, all managed from a single console.

It's also a site which lets PHP developers deploy their own containerized applications. It offers a rich array of features for PHP app development.

The company was founded in 2011. It completely revamped its site in 2016, calling it "Cloudways 2.0."

Cloudways has data centers all around the world. Customers and users will always be within reasonable reach of one. It has added more in 2016 and 2017.

Cloudways Services

Services Offered by Cloudways

All customers can add “servers” to their account at any time.

The customer can add services from cloud infrastructure providers such as Amazon Web Services, DigitalOcean, Google, and Vultr.

Based on the provider and disk space you choose, Cloudways will set up a cloud-based virtual server. It usually takes under a minute.

Managed Services

Cloudways supports them as managed services. It supports several content management systems, including the following 5 most popular ones:

  1. WordPress
  2. Drupal
  3. Magento
  4. Joomla
  5. Moodle

Customers can use other PHP-based CMSs, though they're basically a do-it-yourself effort.

A customer can obtain any number of servers and clone an application or cloud server as necessary. As usage grows, the customer can add more servers.

The process of adding a server on Cloudways.

The process of adding a server on Cloudways.

E-commerce Cloud Platform and One-Click Installs

The Cloudways E-commerce Cloud Hosting platform lets customers set up online stores. They get one free migration from their previous site.

Alternatively, they can build an e-commerce site on one of the supported CMSs.

The Cloud Console makes management very convenient, with features such as one-click SSL certificate management and domain mapping. Operations that might otherwise require a support call are easy to carry out.

Backups and CloudwaysBot

Backups run daily by default, and recovery is a one-click operation. The account owner can change the backup schedule using the console.

The CloudwaysBot provides notifications about server status, backups, and upgrades, as well as offering tips and recommendations.

It can answer many support questions. Customers can choose to get its messages by several venues, including Slack, email, and HipChat, and they can select the types of notifications they want to receive. Developers can access the bot with a custom API.

CDN

Cloudways has an easy to integrate content delivery network (CDN), referred to as CloudwaysCDN at a low cost.

The CDN is based on StackPath (formerly MaxCDN).

Sites hosted on the providers that Cloudways support already run pretty quickly, but adding a CDN adds more speed and reliability.

Cost and Integration

Cloudways CDN

Cloudways CDN

It costs only $1 per 25 GB of bandwidth, which for most sites will be a negligible fee.

Cloudways has guides to integrating their CDN with your site for all the major CMSs, although it’ll be a bit more difficult if you have a custom-built app.

Cloudways Developer Features

Developer Features

PHP developers can choose from several frameworks or work with bare PHP 7. They can set up deployment from a Git repository. A customer can deploy unlimited applications.

Cloudways provides a RESTful API to facilitate scripting of operations. For example, a script could pull the latest version of an application from a Git repository, clone the application, and restart the cloud server.

An API Playground is available for testing scripts.

Assistance for Developers

Granular team controls help developers and testers to coordinate their work. The account owner can add team members, assign them titles, and set their access level.

They can have full access to the console or be allowed only certain console functions. Their access can be restricted to certain applications.

The owner can set intermittent team members, such as consultants, to inactive status when they aren't on the project.

Staging and Command Line Access

A built-in staging mechanism lets developers move new code to a test environment. The default installation subdomain is preconfigured for staging and testing code. Developers can create additional staging areas as needed, so new versions are confirmed before going out to the public.

Command line access by SSH is available to developers, but they can't have root access for security reasons.

Cloudways Control Panel and Infrastructure

Control Panel and Infrastructure

Cloudways isn’t your typical cPanel host. Many hosts that don’t use a control panel like cPanel have an outdated, hard to use custom control panel.

But the Cloudways control panel has a modern design and is intuitive to use.

Once you have a server up and running, you can add applications to it at any time in under a minute.

There are 3 main fields:

  1. The application name
  2. The server (that you created) to put it on
  3. The application type.

Supported Applications

Cloudways has a decent list of supported apps, but won’t support many custom-built apps.

Adding applications on Cloudways.

Adding applications on Cloudways.

The only general programming language they support is PHP. The expectation is that most Cloudways users will be using a CMS like:

You can start, stop, and restart services on your server at any time through your control panel.

General Infrastructure

The software infrastructure is built on Cloudways' "Thunderstack."

It consists of the Nginx and Apache web servers, MySQL, MariaDB, PHP 7, and several kinds of caching. The operating system is Debian Linux. All applications use Thunderstack.

Security measures include platform-level firewalls on each server and continuous monitoring. Two-factor authentication is available and recommended. API keys based on OAuth restrict access to the Cloudways API.

SSL Certificates

Managing services with Cloudways.

Managing services with Cloudways.

Customers can install free Let's Encrypt SSL certificates through the user interface.

Alternatively, they can obtain their own certificates and install them on their sites.

Most customers, other than those working only with their own PHP applications, will require additional infrastructure from one of the third-party services. They can use as many services as they want from one account.

Cloudways Support and Pricing

Support and Pricing

Customers can get support through Live Chat or by submitting report tickets.

They can also query CloudwaysBot for help. Support is available 24 hours a day, 7 days a week.

Premium support is available at additional cost. Premium customers get priority resolution on issues. In addition to the regular support channels, they can get phone support or use a private Slack channel. They can request application support and server customization.

Finally, even though it’s incredibly common to seek help on social media, Cloudways is active on all major social platforms. There are always multiple ways to get in touch if need be.

Knowledge Base and Blog

While live chat is nice, most developers I know are happy to turn to support documentation for help and figure out problems on their own.

CloudWays provides a lot of tutorials and solutions to hosting problems through their knowledge base.

Additionally, they also have an active blog where they regularly publish posts about frontend tutorials and growing a business.

Pricing

Four pricing levels are available. Each one provides a specified level of RAM, processor, storage, and monthly bandwidth.

Pricing is per server hour, on a pay-as-you-go basis. Take a look at the model in comparison to an example of a usual VPS service below:

SiteGround Cloud (Entry Level) Cloudways PAYG
Memory 4 GB Custom
SSD Space 40 GB Custom
Data Transfer 5 TB Custom
E-Mail Accounts 50 Custom
Price Per Month $60 Whatever You Use

Customers can pay for multiple servers and scale up to a higher level for high-volume periods or for as long as they need. There are no contracts; customers just pay on a monthly basis.

Infrastructure Services

Infrastructure services are in addition to this price and are billed on a monthly basis.

Major credit cards and PayPal are accepted. At one time Cloudways accepted Bitcoin payments, but it has discontinued them.

A free trial is available to let potential customers try out the console. No credit card is required. An affiliate program lets customers collect commissions for bringing in new customers.

How Pay-as-you-go Works

If you’ve never used pay-as-you-go before, it might seem a little scary. You don’t want to wake up with a bill that is hundreds or even thousands higher than expected. It’s very unlikely that something like that would happen with Cloudways.

You can view your real-time resource consumption and bill at any time in your control panel.

Real-time billing due to Pay As You Go infrastructure.

Real-time billing due to Pay As You Go infrastructure.

It also provides an estimate of how much you’ll need to pay on your next invoice.

Liking This Host? Try These

There aren’t many hosts like Cloudways that are aimed at developers. But there are 2 other alternatives that share some of the best aspects of Cloudways:

LiquidWeb

They specialize in high performance, managed servers, although are much more expensive. LiquidWeb supports all types of applications, and you’ll have root access on most plans.

It’s best for sites that require a lot of resources and reliability. Here’s a detailed LiquidWeb review.

HostWinds

If you were interested in Cloudways initially because you heard they accept bitcoin, HostWinds is a good alternative.

It’s not built for developers but does have an emphasis on website speed and pretty good support. Here’s a closer look at HostWinds.

Cloudways Pros and Cons

Pros and Cons

Overall I think Cloudways is a great hosting option for developers in many situations, but there are times where it’s not the best choice.

Here are the pros and cons of the platform in my eyes, which will hopefully help you make a decision.

Pros

  • Intuitive and simple UI - It’s easy to use Cloudways, even if you’re new to it. It’s developer-friendly, but even someone with low technical skills could use.
  • Spinning up a server or application takes under a minute - Compared to the time it takes to set up a Digital Ocean Droplet (or equivalent), this is very convenient.
  • Extremely reliable - Cloudways has a 99.999% uptime guarantee.
  • Affordable, pay-as-you-go pricing - The pricing is incredibly fair, barely above what the base cloud provider charges themselves.

Cons

  • Limited applications supported - Cloudways is great if you’re hosting a common CMS (like a WordPress site), but if you’re creating a custom app in Python, JavaScript, Ruby, etc., you’re out of luck.
  • No root access - While Cloudways does a great job maintaining healthy and functional servers for you, sometimes you need root access yourself.

Cloudways Summary

Summary

Cloudways is a young and ambitious company. Its 2016 revamping shows that it's eager to expand its offerings to attract more customers.

The one-stop Cloud Console makes operations simple for customers who don't want to deal with command lines and multiple user interfaces.

The company seems to be trying to encourage two different markets. In addition to the console-based hosting, it encourages PHP developers with features such as Git integration and unlimited application deployment.

Caution Over Pricing Model

The pricing model may be confusing. In addition to charging for the use of its services on an hourly basis, it charges for infrastructure services on a monthly basis. Customers should be careful to understand what they're paying for.

Malta is an EU nation with a stable government and sound economy. Having their web hosting with a European company may be a concern for some North American businesses with strict requirements, though.

Cloudways' record is impressive but not as long as that of some other hosting companies. Conservative customers may prefer a better-established hosting service, but Cloudways is eager to satisfy those who can bear a certain amount of risk.


Additional material by Dale Cudmore.

Last updated: 2018-11-08

83 Reviews of Cloudways By Our Users

Screenshot of https://www.colombiajeans.co
5 stars
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5 stars
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4 stars
Uptime
5 stars
Value
5 stars

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The best fast hosting on town for your bucks. It is amazing how fast is this hosting with wordpress+ WooCommerce, is the same performance of top hosting companies but for 1/5 of the price. The setup is fast and easy and you can watch your resources to check performance. Or make a fast clone of Your Site.

 
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5 stars
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5 stars
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5 stars

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I found Cloudways as a solution for my recurring problems with my old "cheap" hosting company. My WordPress website used to have notorious breakdowns. Since than (about 3 years) with the easy-to-use caching features I managed to make my site 4-5 times faster and lowered the downtime nearly to zero. I loves that anytime, I have a problem I can ask for help, and get it asap from the Cloudways support chat.

 
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4.5 stars
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4 stars
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4 stars
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5 stars

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I'm super happy with the service. Servers are far faster than any host I have tried in over 20 years. The third party server set up is a great idea. I haven't used support, so I can not contribute there, but I am very hopeful for this company and its longevity.

 
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In my short time with Cloudways, they have been a good host. I've only requested help once, and the techs were very helpful. The hosting is, if nothing else, extremely fast.

You get the benefit of choosing your preferred cloud platform, and in many cases where the location of the hosting is. I chose the Linode setup and it's been super speedy. I've been moving my high bandwidth sites over here and the performance increase really is great.

The Breeze caching plugin that connects directly to Varnish and browser caching options is one of the big bonuses of this setup. No need for extra plugins like W3 Cache or others. You can clear your cache right in the plugin on Your Site and you can activate/deactivate minification, gzip and browser caching right from the wordpress settings panel as well as setup your CDN.

Also, they have a helpful bot that examines your setup and gives you suggestions based on traffic, optimization, etc. It's a small thing that can get overlooked, but the reminders are helpful. It really is an excellent platform once you dig in.

Spin up a server, add multiple sites to that server. Have a high bandwidth website, spin up a single server for them and charge them more. The control over setting up multiple servers at a good price is really nice.

 
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5 stars
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5 stars

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I have been using different hosting services since 6 years and believe me this is one of the best service in this price range and top cloud service providers

Dont judge by reading reviews. They will also provide a 3 day free trial you try it then you will come to know.

 
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4 stars
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I’ve been with Cloudways for quite a few years. Their features are some of the best in the game and I highly recommend them for that, but I will be completely honest, their support absiouly sucks. It is not English speakers that seem to care less if they help you or not.

It’s almost pointless asking for help. They have been increably rude sometimes. I highly encourage Cloudways to seriously invest in this area and sort it out.

They will be much better off if they do. That being said I will keep using them for the foreseeable future.

 
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5 stars
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you rocks
I am a developer and I can find all I need without the hassle of logging a ssh terminal: PHP ini vars, cacheing system already in place, Wordpress working very fast. All is really at hand and fast, new app, scale server, etc... and it works!

Plus prices keep on going down... we are so happy!

 
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5 stars
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Cloudways has a great support and a awesome uptime. Always that I have some doubts about my Wordpress sites, they are more then ready to help me and they know everything about my sites. They are 24h hours available and with great tecnology to help me everytime I need. Thanks always!

 
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5 stars
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Cloudways rocks because it delivers on what it promises to provide. It's easy, it's quick, and it's cost-effective. I tried other free and paid-tier hosting solutions, and didn't find the right match of features for a lower price.

I don't need all the bells and whistles... just git deployment, laravel support, latest php, easy administration, database support, and low cost. Cloudways does all this and probably a lot more than I actually use. Simply put....it's great, I can definitely recommend their services.

 
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4.5 stars
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5 stars
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4 stars
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4 stars

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Hosting my website on cloudways was an amazing experience. I hosted my website on cloudways on top of AWS generally AWS doesn't provide with standard technical support which was a great problem and I was not a system admin so that I can manage my website, it's speed, it's security. It was like impossible to do all that stuff at a time.

So, I choose cloudways it hosts my website on my favorite cloud provider AWS, with awesome support on every small to big matter. They usually replies to my problem within 2-4 minutes. Oh!

One thing usually scaling my servers on these cloud providers is just like a nightmare, cloudways does all the heavy lifting for me. Cloudways is awesome, specially their WordPress hosting which I usually use, websites hosted on cloudways gives 3x more speed than other regular hosting and I think that they provide a great value for money for their awesome support team, huge features. The most valuable thing they provide is that if you choose like I will host my website on AWS and they you thought like no I will use digital ocean as my cloud provider then you know how scary it feels in transferring your website from one cloud provider to another, but if you choose cloudways like me it is no more a scary job it is just click of a few button and 1-2 minute and you are done. So, to me Cloudways rocks!!!

 
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5 stars
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5 stars
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Value
5 stars

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I stopped testing the site speed after moving my WordPress sites to Cloudways. The speed is really good and almost no downtime. You can easily clone apps to new servers with one click.

Servers are easily scalable. The support team is very helpful and available 24x7. Have the peace of mind and focus on your content.

 
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5 stars
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Cloudways rocks because of it's intuitive interface which allows for easy creation and management of all kinds of services. I have never had a Laravel site up & running in such a short amount of time. I still hardly can believe it. I also appreciate the transparent pricing with no hidden extras together with the wide choice of physical cloud hosters to choose from.

 
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4.5 stars
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4 stars
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Value
4 stars

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This hosting company matches my exact needs. Very easy and fast to setup servers, applications, cloning, varnish, SSL, GIT, CDN, scaling and much more. If there is a problem, you've got 24/7 support through chat and email. I would recommend Cloudways to anyone who is looking for managed hosting for fair prices!

 
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5 stars
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5 stars

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CloudWays is one of the best hosting companies with which I have worked with. The technical support is kind and amazing, doing, many times, things beyond what is displayed in the TOS. This means they can also help you with your WordPress installation, many times, if you get stucked here (WP stopping working, for example). Great company, great support, great people, great services!

 
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5 stars
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5 stars

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Cloudways definitely has the best tech support team I've ever come across in any hosting company. They offer competitive prices, are available 24/7 through live chat at no extra cost, and are extremely patient in dealing with even the most complex websites. These are very substantial advantages when you compare them with other hosting companies.

 
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5 stars
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5 stars

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Very impressed with Cloudways:

- great uptime
- quick website
- fast, friendly and efficient support

As someone who is not particularly technically-minded, I have found the service user-friendly and easy to navigate. Compared with other hosting companies I have used, Cloudways is a better quality service by every measure.

 
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5 stars
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5 stars
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Value
5 stars

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Cloudways are my favorite hosting solution for WordPress websites. a cheap solution for basic developers or non developers. No hosting management has stale.

Easily change ram and server resources. super fast hosting always available chat
Highly optimized for Wordpress websites. The cloudways optimized Cache plugin "Breeze" is a major plus.

 
Screenshot of http://www.pasionwordpress.com
5 stars
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5 stars
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Uptime
5 stars
Value
4 stars

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For WordPress it is my best option, it integrates excellent configuration for a good WordPress performance and the best part is that my sites are hosted on world class cloud servers such as Amazon WS, Google Cloud Platform, Digital Ocean, Linode, etc. At first it may be somewhat complex to configure it, since you need to acquire separate services such as the Domain, Email (can be purchased with RackSpace Email) and so that the application can send emails / notifications and not go to spam I had to acquire a Smtp service for a minimum cost in Elastic Email. CloudWays has it documented to be able to configure it

 
5 stars
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4 stars
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5 stars

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After trying out a different number of hosts ranging from WPEngine to GoDaddy shared hosting, I can say Cloudways is one of the best "Cost Effective"service provider out there. The reason I emphasize on Cost Effective is that, there are other providers which provide more features and benefits than Cloudways e.g WPEngine but their cost outweighs the benefits provided. So, if you are really looking for a cost effective yet zero downtime host, then Cloudways is the ultimate solution fo you.

Please let me specify that Cloudways in itself is not a host but a managed service provider and allows you the freedom to choose your own hosts from a list of hosts available with them. These range from Inexpensive hosts like Digital Ocean, Linode, Vultr to High End Hosts like Google Cloud and Amazon Web Services with server locations spread around the world. You can even choose your location so that your website is available close to your majority of visitors' location.

You might be thinking that why use Cloudways when you can get services from Digital Ocean or Google Cloud or other hosts directly? The answer is less overhead and easier manageability. Unless and until you are a very experienced guy with Linux hosting and know your way in and out with all Linux commands and usage of SSH, handling these servers would be a mess and waste of time.

That's where Cloudways comes in as it provides managed hosting service over these hosts and relieves you from your overheads and headaches so that you spend more time on your business and less on server management. They also regularly update pricing. As soon as a host decreases its prices, Cloudways passes on the benefits to its users instead of deciding to keep it in its pocket.

Also, as soon as host releases a new feature, Cloudways is quick to implement it on their end as well without much delay. I agree they lack some features which are provided by WPEngine or Kinsta, but they are improving day by day and keep adding new features to their stack. And just look at their price comparison.

To Join WPEngine or Kinsta on their base plan, you must have a budget of $35 or $30 respectively. But on Cloudways, you can join for as low as $10 Month on their Digital Ocean base plan with much higher limits than the other two. Also, the other hosts restrict your no.

of install on their server and push you to upgrade even if you want one extra install on your plan than the allowed limit. While Cloudways doesn't do that, as long as your server can handle it, you can add many apps over it without worrying about additional budget. Last but not the least, Cloudways 24/7 helpdesk is really Good. They are totally committed in resolving the queries of their customers with as less time as possible.

 
Screenshot of http://siliconlions.com.br
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

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Great structure, and features, keep going with good work. We have a great experience with CloudWays, turn our work much more faster, we just need working in our stuff. We can worry about doing our tasks and cloudways takes care of our servers and services. The features surprised us and also the ease in interacting with services like digital Ocean in AWS

 
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5 stars
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5 stars
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4 stars
Uptime
5 stars
Value
5 stars

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After trying 1 shared hosting and 3 cloud VPNs, I stumbled on Cloudways. I glad I did. I found it as a great service and great managed hosting service.

I think I am going to stick with them in foreseeable future. The service is excellent, uptime is great. 247 support is excellent. I wish them getting more client to grow the business.

 
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4.5 stars
Support
5 stars
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4 stars
Uptime
4 stars
Value
4 stars

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I have been hosting my Prestashop website on Cloudways for quite sometime now. I’m not that technical but as far as I know, my website is in safe hands. And I guess that’s a good thing, because I don’t have to worry about all the technicalities.

I’m just happy that I get to have free SSL, the cheapest CDN, priceless customer support and most of all: A better performing website. My business requirements aren’t that many, but whenever I need help, all I have to do is give the support guys a shout and they take care of things. It won’t be wrong if I say that Cloudways offers the best services and the very best customer support.

 
Screenshot of http://www.ieenews.com
5 stars
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5 stars
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5 stars
Uptime
5 stars
Value
5 stars

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I was hesitant at first to migrate my websites from another host. But it's been fantastic experience I must say. Some features they provide:
1.

Unbeatable prices
2. amazing support. (Ticket and live chat)
3. Easily customizable.
4.

Easy to use and plenty of options.
5. Excellent Uptime and speeds. So if you are looking for all-in-one hosting with ton of options, yet affordable, then go for Cloudways.

And, I am pretty sure you will be fully satisfied. And you can also try their free trial hosting at first and can then decide whether to use it or not.

 
Screenshot of http://www.auditionsdate.in
5 stars
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5 stars
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4 stars
Uptime
5 stars
Value
5 stars

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Its great hosting till now, my site running smoothly. Hope to continue with cloudways for a very long time. Its super easy to setup as they migrated my website for free for the first time, and the support I mean just wow.

Their support is just out of this world. Till now the best cloud hosting I have used for my wordpress site.

 
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5 stars
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5 stars
Value
5 stars

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I have been a web developer since 96, it’s been more than 2 decades now and I have used a lot of hosting services in this time. As of yet CloudWays is the best hosting I've ever used. Though I must say that in beginning I was a bit reluctant to move from cPanel hosting, but after I moved this decisions turned out to be the best.

I've moved all my sites to CloudWays and all client sites too. Firstly because their platform is very stable and super fast. Secondly, the back-end is the most user-friendly piece of hosting management software I've ever used.

And finally because their tech support is beyond believable. I feel I can safely say their online chat is the best in the industry. Keep up the great work CloudWays!

 
5 stars
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Cloudways is the best hosting for Wordpress. Period. I am a Wordpress developer and have used Every hosting platform available...

from SiteGround to BlueHost, to your managed hosting providers such as WPEngine and Pagely. None of them have given me the results Cloudways has, and for a fraction of the price! I've migrated countless clients over to Cloudways from other services like the ones listed above.

Every one of my clients has been more than happy with the speed boost their website gets, and the ease of use of the Cloudways dashboard. I run all of my websites on a DigitalOcean droplet, but Cloudways also allows you to use many other infrastructures such as Amazon Web Services, Google Cloud Platform Live, Vultr, and a couple more that you would probably recognize. Cloudways doesn't get enough credit for the amount of value they provide.

Period. I will be using Cloudways for now until infinity, and I will recommend everyone I know to them.

 
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5 stars
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Cloudways offers a good selection of hosting options and the servers are significantly faster than offerings from other hosting companies (we have tested and used 30+ hosts in the past twenty years). The support is fantastic - an account manager can be reached by Skype, which is a huge bonus - and they are proactive. I'm looking forward to another 100% uptime year!

 
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5 stars

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I have used Many hosting services over the years, but none has come even close to that perfect balance of value for money, features, ease of use, server performance and excellent support. Cloudways have been brilliant; the best choice I ever made. Make the switch today, you won't regret it.

 
Screenshot of https://www.charmedlacos.com.br
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Great support, every time i needed they were there on the chat/ticket/email and solved the issue. Simple and clean billing information, no hidden tax or charge. Clean control panel, with the information and configuration i need on a few clicks. Servers created with a few clicks, with the applications i use to test new features and such.

 
Screenshot of https://www.groundvisiontechnologies.com
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

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I am quite happy with my services hosted in cloudways since 2 months. Their chat service is quite helpful and helps with timely resolution. The speed of my sites have really skyrocketed.

My only issue with them is the lack of windows hosting Because of which I could not consolidate all my hosting in one place. I would recommend cloudways.

 
Screenshot of http://www.perrosgoldenretriever.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I am with this hosting service since 2 years and their service is great. No downtime that I can mention. French, spanish and english sites.

Speed hosting, quick answers to host issues... even a forum to ask : everything is ok. I use their dashboard to different hosting as Google and DigitalOcean. I totally recommend their services.

 
Screenshot of http://www.xbody.gr
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Cloudways has got web hosting solved. They have managed to create a lightning fast environment including all commodities. The time-consuming part of keeping a server healthy and fast is not anymore on my hands and I feel safe now to keep focusing on providing great content to my visitors. Thank you Cloudways!

 
Screenshot of http://madeforyou.website
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Cloudways is a great value for a VPS. The platform is easy to use when spinning up new sites. Site speeds are great even with the lower priced Vultr server packages.

You get an easily scalable server without a lot of headaches. The knowledgebase answers most questions, and when it doesn't live chat support is quick and good.

 
Screenshot of http://www.tradeyouredge.com/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Their hosting is the best among the ones I have ever used and the customer support is impressively good; they would just do anything for you, they helped me with the installation of Let´s Encrypt on three of my webpages. They even fixed all issues that came up, they have also helped me with lots of other issues earlier as well. I am not the most technical person when it comes to hosting and CMS.

In short Cloudways is a great bunch of service minded individuals. I would for sure recommend Cloudways hosting to all.

 
Screenshot of http://www.lemieuxglassandmirror.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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I started using Cloudways about a year ago. I migrated three WordPress websites and set up one Html website, migrations process went well. So far I like Cloudways, I am a web designer and host most of my client’s sites and have quite a few personal WP sites that I will move over from other reseller hosting accounts I have.

Although I must add that I did got a little frustrated with Cloudways documentation, it was a bit complex to find answers for my queries, but I must say that their support has been excellent and they answered all my questions via chat box quickly. I would highly recommend cloudways to all.

 
Screenshot of http://pleasanttravelchicago.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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I have been using cloudways for my website for about 8 months now and I am very satisfied with their hosting service. Previously I have used HostGator, Godaddy and VPS for my wordpress site, but was struggling with high load times and high bounce rates. Now after cloudways load time came down to 2.4 sec from 10+ seconds and bounce rate is also down. No doubt, I would recommend cloudways to everyone.

 
Screenshot of http://www.bold.partners
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

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We have been a partnered with Cloudways for more than 4 years, I love how they always improves on user experience and adds usable features like free SSL, CDN, cloud backups and so on... We have mostly appreciated the great features and time saving managed cloud servers from these guys, of course live chat and customer experience is mostly great and efficient, looking forward to what we can do together with Cloudways. We are creative firm but their service seems to be great for any size companies or any industries, most importantly these guys saves my time and human resource for my companies.

Depending on the situation for us we mostly spend no more than one hour per week on servers, even if you don't have any knowledge on IT or servers you will feel right at home. Thanks!

 
Screenshot of http://sistema.agecon.com.br
4.5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

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CloudWays helps us bring all the structure necessary for our operation, bring the most powerful datacenter's to our hands, allowing us to worry about what really matters to us, which is to program great software, thanks for the great work and we hope the CloudWays growing better and solid. Thanks Guys

 
Screenshot of http://q8allinone.com/
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

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“Big deals come in small packages” fits perfectly for Cloudways. The managed hosting provider has top of the class service. I chose Cloudways because I had heard about their support and that they have all the necessary tools to improve the performance of my Drupal site.

My website traffic fluctuates every once in awhile and Cloudways never disappoints. Some of the best features include: Free SSL, free migration, unlimited staging areas, user friendly interface, the best cache mechanism, CDN and unparalleled customer support.

 
Screenshot of http://shylotek.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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Cloudways is my favorite hosting solution for Drupal websites. Its basically a much affordable solution for basic developers or non developers. It’s easier to change ram and server resources.

They are super fast and their customer care is always available. Cloudways Drupal hosting is highly optimized for Drupal and I love they give Let's Encrypt free SSL.

 
Screenshot of https://www.plizeron.com/
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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I switched to Cloudways Drupal hosting a month ago and server response time of mu Drupal website improved drastically. As I am not a very technical person so I found their support in hosting migration very useful. Although initially there were some ups and down but all my issues were resolved quickly and everything was smoothly running with a week. I would highly recommend their managed hosting specially for Drupal sites.

 
4.5 stars
Support
3 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

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Cloudways provides a solid infrastructure, great managed services and useful plugins for wordpress websites. Having Live chat with real people is a great plus, and the migration is as simple as 1,2,3. Server and app monitoring with new relic provides great insights on performance and resources. Digital agencies like us can focus on the app development and less on troubleshooting servers.

 
Screenshot of http://www.linkjoint.cn
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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We've moved all our hosting from other suppliers to Cloudways in the last year and will continue to use it as our first choice. The most valuable features to us are the flexibility to manage hosting from different vendors and the easy clone functionality to develop and publish. And I'm also glad to see Cloudways is evolving over time.

 
Screenshot of http://www.sensorex.com
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Switching to Cloudways improved our server response time 73% and improved our domain lookup time 54%. I am not a web developer, so I appreciated their assistance with hosting migration. We ran into a few bumps along the way, but everything was resolved and running great within a week. I would recommend them, and the price is very reasonable.

 
Screenshot of http://www.bambooimagination.com/
4.5 stars
Support
5 stars
Features
3 stars
Uptime
5 stars
Value
4 stars

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Excellent service & support, I found their hosting service very stable, reliable and fast. Although I feel console is missing a few intuitive elements to make it easier and clear to use, but overall they offer very good control panel. Their support is always very helpful, gives examples and links to get issues solved Asap. I am very proud to be Cloudways customer.

 
Screenshot of https://www.bosiusa.com/
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

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Indeed the very best hosting providers, I would without doubt recommend everyone to use Cloudways cloud hosting. All the issues that came up were fixed instantly. Their management is amazing.

I don't mind paying $3 extra compared to Digital Ocean as cloudways provide 24X7 customer support with a free SSL. This is wonderful dedicated server for WordPress, Prestashop, drupal etc. I would certainly rate them 9.5 / 10.

 
3.5 stars
Support
3 stars
Features
3 stars
Uptime
5 stars
Value
3 stars

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The good thing about cloudways is the way it allows customers to install ready-to-go applications. I love the speed and the set up. So the technical part is just awesome!

However, there is a downside as well. Cloudways uses a few nice options. You can use PayPal or your credit card to upload funds to your account.

It also allows customers to get a rough estimation of the total estimated amount. The thing is: having 2 servers running, the estimated amount was much lower than what would finally be charged. Instead of the estimated $ 55.91, I was charged $ 73.19.

The invoices also take some time to be generated. The invoice also ads VAT automatically, while there is NO option to supply a VAT number in order to avoid taxes within the EU. Even if there would be such an option, prices for customers should always be mentioned as including VAT. So the technical part is ok, the rest sure aint.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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Cloudways has always done justice to my OpenCart ecommerce store since the day I joined almost 13 months ago. I’ve never had any complaints, except for the one time when I mistakenly purged CDN content myself. Even then, their support team was efficient enough to diagnose the issue and pointed me in the right direction. I think it won’t be wrong to say that they have the best support, and the functionalities to boost the speed, performance and conversion of an ecommerce store.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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For us and our experience as developers, was our pleasure to get Cloudways as our cloud hosting provider for ecommerce, apps and web development. The support is just awesome and so is the consulting we need it. I don't hesitate to recommend this service if you want to start with cloud hosting.

 
Screenshot of http://www.wellinghomeopathy.com
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

One of the worst hosting experience, non-effective customer care. website down for more than 12 hours. The helpdesk is clueless, ticketing system is useless.

I may migrate out of this service soon. Very unreliable service. For non-commercial website they may be good choice, but website which needs to be up and running always with very low downtime, cloudways is a disaster. Stay away.

 

Most Popular Cloudways Hosting Plans

DO1GB DO2GB DO4GB
Disk Space 25GB 50GB 80GB
Bandwidth 1TB 2TB 4TB
Price $10.00/mo $22.00/mo $42.00/mo
View Plan View Plan View Plan

All Cloudways Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
DO1GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
25GB 1TB $10.00/month
Usual price:
DO2GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
50GB 2TB $22.00/month
Usual price:
DO4GB Cloud
  • WordPress
  • PHP
  • LAMP
  • Java
  • Cloud
  • Windows
80GB 4TB $42.00/month
Usual price:

Who Are The Most Popular Cloudways Alternatives?

Overall 4.5 stars
Support
4.5 stars
Features
4.5 stars
Uptime
5 stars
Value
4.5 stars
Visit Cloudways

Price Comparison

Cloudways$10.00
Rackspace Cloud$116.80
Amazon S3$
DotBlock$9.95
DigitalOcean$5.00

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