Last updated: December 26, 2018
Important Update 2018: Dataflame has been merged into Tsohost
Dataflame is a UK web hosting company that focuses on small business customers. It offers low-cost, entry-level shared hosting front and center, with the option to upgrade to plans with higher capacity.
The company was founded by Duncan Knapper, and subsequently acquired by Paragon Internet Group in 2015. Paragon owns a huge selection of brands, including Tsohost, Vidahost, 5quidhost, Webfaction, Dataflame, Elastichosts, Mr Site, and Hostroute. In turn, Paragon itself is owned by the Host Europe Group.
Dataflame Hosting Plans
Dataflame offers shared hosting for businesses across four price plans. Although allowances are generous, Dataflame limits the number of websites that you can create. It’s notable that backups are included, and the backup feature includes self-restore. This is reasonably rare on shared hosting plans. Site migrations are free, regardless of the control panel or software you are using at your old host.
WordPress hosting is available with very similar specs to shared. Again, the number of websites is very limited.
VPS and dedicated servers are lumped together on one page, as are the Linux and Windows variants for each. Paragon owns its own datacenter, so it’s somewhat surprising that only two dedicated servers are on offer.
There are three reseller plans on sale at Dataflame, all with unlimited customers and bandwidth allowance. However, you’re limited to the number of websites you can create, which means you can’t resell beyond that figure without upgrading your plan.
Dataflame Reviews by Our Community
Overall Rating from 15 Reviews by Dataflame Customers
Most Helpful Reviews
Martin Bean mcbwebdesign.co.uk
Sep 19, 2009
Iain Lightfoot thoughtlounge.co.uk
Aug 10, 2015
Andy Cowley 8bitninjas.co.uk
Jun 27, 2012
Will Chapman waterwaywatc.org
Nov 04, 2014
Oct 02, 2013
Stephen Cooper pantsunderwearstore.com
Jul 21, 2015
John Ryan diveskool.com
Feb 16, 2014
Michaela Metcalfe gothwitch.co.uk
Jan 16, 2016
Helen Batcher bournemouthanddistrictconcertband.co.uk
Feb 16, 2013
Neil Pritchard gwyneddsubaqua.org
Jul 11, 2009
Dataflame’s About page refers to 100% uptime, but this is misleading, because uptime isn’t actually mentioned on the hosting pages. In the Terms of Service, there’s a 99.9% uptime guarantee, but we found a reference to 99.99% uptime at checkout. It would be wise to clarify this figure if uptime is important to you.
Paragon has its own datacenter in Slough, UK, which is where customers’ websites are hosted. There doesn’t appear to be any other datacenter option for customers elsewhere.
Support is offered by an in-house team 24/7 via phone, email, and ticket. Dataflame says that all tickets are answered within 24 hours.
Dataflame Control Panel
VPS and dedicated server plans come with cPanel. But it appears that shared hosting, WordPress hosting, and reseller hosting does not. Dataflame provides an overview of its control panel on its shared hosting page.
While Dataflame will help you to import data from cPanel or Plesk to its own cloud hosting control panel, it doesn’t look like there is an export option to transfer data the other way. If you want to move hosts later, this could make it difficult to take your data with you.
Money-Back Guarantee and Cancellation Policy
If you change your mind about hosting with Dataflame, it offers a 60-day money-back guarantee, “no questions asked.” Drilling down into the small print, Dataflame says that you’ll need to provide a reason for your dissatisfaction, and it will refund you if it can’t help.
If you cancel after this period, you’ll get a credit for full unused months on shared hosting only. There are no cash refunds.
Like many of its sister brands, Dataflame specializes primarily in business hosting, and the backup provision is a welcome bonus. The cancellation policy is unusual, and other hosts do better in this area. Before purchasing, compare Dataflame’s business hosting with competing hosts that offer a UK datacenter option.
Most Popular Dataflame Hosting Plans
|Price||$3.60 / mo|