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DreamHost Review: Can You Trust Them With Your Site? We Asked 230 Users

230 Reviews
Last Updated Jul 6, 2018Add your review

Dreamhost Features

  • PHP
  • MySQL
  • Perl
  • CGI Access
  • Ruby on Rails
  • Domain Parking
dreamhost.com
Location:US
Founded:1996
Pros:
  • Free domain name
  • Host unlimited sites
  • Unlimited bandwidth & storage
  • Great value
Cons:
  • cPanel not available

Dreamhost Introduction

Dreamhost has been an independent company since it was founded in 1997, and it has offices in Los Angeles and Brea in California, and Portland, Oregon. Many of its peers have been swallowed by larger hosting groups, so this is a credit to its business model and the commitment of its founders. Over the years, Dreamhost has become famous for its generous 97-day money-back guarantee. It has introduced cloud hosting and computing services to broaden its portfolio, and improve reliability.

Most of Dreamhost's packages are marketed at individuals and startups. It provides room to grow, with dedicated servers and VPS hosting, and it also supports reselling and ecommerce. However, its reseller model isn't a traditional reseller account, which we will look at in the hosting overview below.

Dreamhost Package Overview

Dreamhost's strength has always been in the shared hosting market, and it continues to offer shared hosting today, with additional specialized plans for WordPress. The 100% uptime guarantee will be attractive for small businesses, and its one-click package for WordPress includes automatic updates. Resources are unlimited: space, bandwidth, email accounts, and domains have no cap.

If you only run WordPress, the DreamPress service is a fully managed WordPress product. Dreamhost says that it's a lot faster than regular shared hosting, and it scales to cope with spikes in traffic.

VPS hosting and dedicated hosting plans offer SSD hosting and scalable resources. The VPS plan includes a free trial of its MySQL VPS add-on. This service places your MySQL databases on their own server for improved load times. If you want to keep the service, you'll need to pay.

Dreamhost doesn't sell a reseller package, but you can allocate certain chunks of your account to other users. This model may not suit you if you plan to run a full reseller hosting business.

Dreamhost Control Panel

Dreamhost has always rejected third party control panels like cPanel and Plesk. Instead, it has its own proprietary panel. This panel allows you to control most of the same technical aspects of a hosting account, and it's provided free on every hosting package. This consistency means that many users have grown to love the custom panel.

However, there is one important thing to remember. Dreamhost does not have a way to import data from other panels. If you need to transfer from a cPanel host, for example, you will need to manually migrate your files and databases. Additionally, you can't import your email from a cPanel backup file. You will need to recreate each email address, download the mail from your old host via IMAP, and manually drag it into your Dreamhost mailbox using a desktop mail application.

The same applies for transferring out to any host that isn't Dreamhost. It's got to be a manual process, and it might involve some work at the command line. This isn't a reason to reject Dreamhost, but its unusual approach to be aware of before committing to a contract.

Dreamhost Datacenter

Dreamhost uses datacenters on the east and west coasts of the US. Customers can't choose which datacenter their files are stored at, and you can't select your preferred location at checkout. If you want to change, you'll need to raise a support ticket.

One advantage that Dreamhost does have is that its staff are physically close to some of its machines at all times. So it can get that crucial hands-on access that's sometimes needed, without the need to rely on third party remote hands.

Technical Support

Dreamhost operates its own in-house support team, with staff available 24/7 to assist customers. Customers can raise a ticket through the Dreamhost control panel, and there's also a form on the website. The account area also has a live chat facility which is not available to non-customers.

You can't contact Dreamhost support by phone, unless it offers a callback to assist. It does have a large knowledgebase, and a huge customer forum stretching back for many years.

Uptime and Service Guarantees

Dreamhost's 97-day money-back guarantee is a key selling point for its service. It's one of the longest guarantee periods you'll find at any hosting company, and it gives you time to try out its control panel without commitment. This guarantee only applies to shared hosting accounts paid for using a credit card.

It also offers an excellent 100% uptime guarantee across all hosting packages. Credit is provided for downtime, using a simple calculation: 1 day of credit for 1 hour of downtime. However, this is capped at a maximum of 10% of your hosting fee. Downtime only officially begins when you open a support ticket, so if you suspect network problems, it's a good idea to act quickly.

Summary

Dreamhost offers an innovative approach to hosting, and its move to the cloud has allowed it to branch out. Despite the advance of other control panels, it has stuck to its approach of using its own custom panel for everything. Depending on your situation, the control panel could be a blessing or a curse, and the lack of a reseller option could be limiting in some cases. But the long money-back period means you have a chance to try Dreamhost's unique service for 97 days without risk.

Last updated: 2018-05-07

230 Reviews of Dreamhost By Our Users

Screenshot of http://crazybananalady.org
3 stars
Support
1 stars
Features
3 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

The live chat was not really helpful is getting my website fully restored after I had tried to make some changes. WordPress doesn’t even recognize my site. I don’t know what to do or how to fix it.

This is very frustrating to me. I’m not satisfies at all with the service I received

 
Screenshot of http://www.bring-back-america.com
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

If you think you can't afford to have a website Dreamhost is for you! For $29.95 a month you get everything you need to start and maintain your own website. They have Wordpress and other One click installs.

The up time is good and support is excellent! I'm really happy I'm here!

 
Screenshot of http://david.dlma.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I migrated from Hostony to Dreamhost a few years ago, and have been very pleased with the uptime and responsiveness of support from Dreamhost. I've got a pretty custom set of sites and cronjobs running on a shared server, and they've been very good at understanding my requests and needs. Also, they're proactive: I've gotten warnings if things like WordPress sites need updates, or if too many jobs have gotten killed.

I also love their commitment to Open Source. As I write this, they're making a change to their Ceph-based DreamObjects cloud storage, and set up documentation before the update and are providing for months for the transition to go smoothly. They're giving me plenty of time to understand the change and take any actions I may need. I love this transparency.

 
Screenshot of https://ambientimpact.com/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Their support is consistently helpful in the decade I've been using them. They get back to me whenever I have an issue with this or that, and I know I can count on them. While other platforms may have features for specific platforms or heavy duty power user stuff, DreamHost has a great balance of beginner and advanced that makes them easy to get started with and keep up with as you learn more. For example, you could start off with a basic hosted site, but even their shared plan has SSH access and can run bash scripts.

 
Screenshot of https://MatthewDaniel.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I love dreamhost because they give me ssh access to the webhost so I can very easily get the logs, add files, run version control, and even set up cron jobs! That was unheard of when I was shopping for a hosting provider. They also are able to renew Let's Encrypt certificates for my domains, host Xmpp (ejabberd) services so I can run chat on my domain, offer a mysql(boo!) database included in the price, and similar value-add features.

Their support is top notch, and I'm thankful I don't need their support very often (which is a testament to how well their services are run). They have both a wiki and discussion forums if you prefer a more DIY approach to solving problems. I do think they are very pricy, but for the time being it's worth it because I don't have to expend any energy to keep systems patched and up-and-running own my own. I've been with them almost 10 years now.

 
Screenshot of https://library.wyo.gov/
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

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I run about a dozen government websites, not all of them hosted by Dreamhost. I can tell you that I don't have time for messing about when it comes to up time and support requests. I love that I can chat with a support tech and get virtually instant assistance.

Best of all, your reps are knowledgeable, courteous, and friendly. I never feel like I'm an interruption or nuisance when I reach out. Instead, almost universally, I get immediate, professional answers and action.

I recommend Dreamhost to design/development colleagues all the time. Keep up the good work and I'll remain a customer for life.

 
Screenshot of https://photoblog.dview.us
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been using Dreamhost since 2005 (13 years!), and as with any web host they've had their issues with growth and stability, but I'm glad I've stuck with them, as their service continues to grow improve. I highly recommend Dreamhost to my clients, and have moved many of them over to the Dreamhost VPS platform due to it's fantastic speed, pricing, and security. I appreciate that Dreamhost is upfront and honest when they have issues, and don't play the blame game or pretend things didn't happen. If I could describe Dreamhost in a few words, I'd say: Reliable, Honest, Cost Effective, and in it for the Long Haul

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using DreamHost for maybe a month or so. I have set up a bunch of sites and have been Very impressed with their support, their overall response time, helpfulness and more. The features they offer are excellent which gives great value.

The two I'm most impressed with is that they offer private domains with every domain at no extra cost and SSL certs with each URL — amazing! Not to mention they have some nice "one click install" features which work very well. The one that is the best is the one-click install of WordPress which is fantastic if you're willing and able to manage your own WP website(s).

 
Screenshot of http://art-rageous.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

My website has been hosted by Dreamhost for close to 20 years! It's been a reliable, affordable option. It started as a way to share art lesson plans and project ideas (I'm an art teacher), and then I started adding other content (genealogy information and files, gardening info, etc.) I've been very pleased with the service--and with the prompt, helpful support, when needed--so I'm definitely a long-term, happy Dreamhost customer!

 
Screenshot of http://webdk.biz
3.5 stars
Support
4 stars
Features
3 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

I appreciate the strong support, but having it only available through email/chat instead of phone support is very vexing when trying to work on a production website. It has also been pretty daunting to learn your processes for initiating a website. They're much different than the standard cPanel and have been the source of many support emails.

Your resource allocations are apparently waaayyy less than for other hosts. I'm having resource allocation issues on websites I migrated from other hosts where I had absolutely no issues. Even the most minimal websites are going to Page Not Found and Server Error pages for simple processes, even though the processes are executing.

I'm not convinced this is actually a resources issue, but that's what your support people continue to claim. I appreciate your willingness to support multiple websites on even the most basic account. That is the main reason I choose DreamHost.

Of course that may also be why you have such a skimpy resource allocation. I also appreciate the free and automatically renewing Let's Encrypt https feature, it is an unexpected bonus.

 
Screenshot of http://pbaesse.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been a customer for DreamHost for more than 10 happy years and they never let me down. Funny newsletters (and very informative), transparent company (looks like a fantastic place to work), great support and uptime, always adding new features (Remix, DreamObjects, DreamPress, One Click Installs, Unlimited Bandwidth and Storage ...) and an amazing panel!

 
Screenshot of https://pianoclass.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have a DreamPress plan with DreamHost. I am DreamPressed. All the time.

And the support, really supports all my plans. All my needs. All the time.

From the migration - that was just perfect - until that most needed help (when you need to restore a Backup you did not even know they have made) the support is perfect. DreamHost really knows its business.

 
Screenshot of http://blcb.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

13+ loyal years with these knuckleheads. I bestow five stars each category without hesitation, and I'm mad stingy with my stars. This is filler text because this review require 50 words and everything that needed saying was in the first line. Go with DH you will not regret it, son. {mic drop}

 
Screenshot of https://www.impactzone.co
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been a customer since 2009. Customer service at DreamHost makes every effort to solve your problem. They accommodate you when you can (like when I've asked for an extension to pay for my hosting while I wait to get paid).

My websites stay up and online 99.99999%. They deal with being hammered with spam and DOS attacks on their systems and fix them as soon as they can. Overall, I recommend the company. They are not perfect, but they are great at what they do.

 
Screenshot of www.denisewenner.com/ux
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Hi, I am a student and needed a hosting site for my Html/CSS class. My teacher recommended Dreamhost to us, and I signed up after reading positive reviews. My experience with Dreamhost has been seamless.

I think I called Support just once, and they were there to help. Because I've been happy with the service, I chose to renew. Thank you for asking what your users think, Denise.

 
Screenshot of http://www.abigailwelborn.com
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I've been using Dreamhost for nearly 10 years. When I first joined, they had more problem with uptime, but in the last few years I have experienced only a few outages and slowdowns, and they were minor. There are cheaper hosts, but I like that Dreamhost provides free https encryption for my sites.

Among other things, this lets me log in to my WordPress securely. They're advocates for net neutrality and the open Internet--freedoms that will become more and more important as more of our lives go digital. All that is great, but what I like best is the support.

They are all friendly and respond to tickets quickly. You can follow a Twitter account for updates if there is a problem with logging in. I can always find a way to reach them.

 
Screenshot of http://strickland-designs.com
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've used Dreamhost services for almost 20 years and have always been a very happy client. When I run into any issues, the online help they offer is very deep and I find most issues already answered. When I can't find my answer there, their response time to inquiries is pretty quick, usually within 48 hours.

I love the way almost all of their Dashboard functions work, especially the One-Click easy installs for various applications. Mail was incredibly easy to set up, and tracking my website stats is easy and robust. If you're looking for a webhost, Dreamhost will meet all your needs, and then some.

 
Screenshot of http://duieliminator.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

This hosting site has never been a problem in the two plus years I've been a customer. They did a magnificent job helping me with an "operator error" issue I suffered. I give them a 10.

If you are looking for hosting you can stop right here. You have found the best. Bernie Harrison
Duieliminator
Founder

 
Screenshot of http://philsego.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've used Many web hosts for my sites and my clients' sites over the years. Dreamhost has been light-years better on all fronts: support, features, ease of use, control panel options, reliability, speed, and support. Did I mention their excellent support?

I'm pretty geeky, and can resolve most problems myself. But every once in a while I need a bit of help. Dreamhost has been fast, accurate, and never condescending.

I mostly use their email support ticket system, but have also used their online chat. Both have been superb. After having experienced excuse after excuse (and lots of "it's not our problem" bs) from other web hosts, Dreamhost is a dream!

 
Screenshot of http://georgephilipbirney.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Obi Wan Kenobi, there is always a bigger site, just do or do not, there is no try, as I have a good feeling about this Html security, because beyond the http Dark Side, it is Dreamhost to be the Force to Je Daydreams, and you can’t stop the fastCGI servers across the PHParsecs.

 
Screenshot of http://nwsams.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I recently transferred my domains to Dreamhost and found their support staff professional. Questions were answered promptly. I paid for the migration of one because I didn't want to chance any problems and it was done quickly and without problems.

During the others I had a few minor questions and they were answered right away. They didn't pester me with extraneous information, but when I asked for help I received it. If you're looking for phone support, this isn't the place.

If you can make do with email, you'll be happy. Their support is very good and they understand what you need -- and their answers aren't boilerplate. Because I run a 501c3 non-profit they gave me an excellent price, and I'm thankful for that.

 
Screenshot of http://oldhousefix.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

They have great customer service. When I got started with WordPress, they helped me all the way. Plus their response was always fast, even on weekends. While I haven't used other hosting firms, I stay with Dreamhost because for less than $100 per year I can host all of my sites, manage my domain names inexpensively, and receive really good customer service.

 
Screenshot of http://religioussistersofcharityeng-scot.org/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I love these guys, they are SO helpful. They are 100% reliable and if I have a query are back to me with an answer in double-quick time. And so far have always solved any problem I have contacted them about. They are easy going and relaxed but Very very professional.

 
Screenshot of https://www.portalmastips.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have a WordPress Blog hosted on Dreamhost using the plan DreamPress Plus.
1. I already have more than a year with the service and until today my site has not been offline
2. The performance is awesome, my site have on average 70k unique visits per month and in peak hours it loads with the same speed; It load faster than the other services [Each account is created on a Cloud VPS with the perfect configuration of Nginx, Caching and other features to give us a better performance].
3.- Https with Let's Encrypt SSL.
4.- Plus Plan include Jetpack Professional which adds many features that we do not need to buy like off-site backups with VaulPress, SEO optimization and streaming video

I highly recommend Dreampress plans for WordPress because it's the service that I've been using

 
3.5 stars
Support
5 stars
Features
1 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

Dreamhost interface is quite easy to use, and the people I have dealt with there are helpful and friendly. The pricing is good, too, for domain registration. It seems to be lacking some features though when you register a domain and do not have a hosting plan. That is all.

 
Screenshot of http://www.mesillaenergy.com
3 stars
Support
4 stars
Features
1 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I would say that its web builder, Remixer is nothing but a piece of cr*p. If you are going to use this site, better use WordPress, but even then, WordPress has a learning curve to it and its GUI is not that advanced. You might have to enter in code to get what you want and that's for real Geeks, which I am not.

I am almost sorry I transferred here from Wix, which has a superb builder, but this site has some features I need, like URL cloaking, that other sites require programming to achieve. Support seems fine, though.

 
Screenshot of http://fredlovestea.com
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

The support team is absolutely amazing. Solves my problem every time in a timely and kind manner. The pricing seems less competitive compared to other hosting options these days. I started using Dreamhost a long time ago and considered jumping ship a few times, but there are largely no problems with the hosting service whatsoever, and when I do have technical issues they are solved fairly quickly, so I continue to be a customer.

 
Screenshot of http://www.kcmay.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I absolutely love the announcement list feature! For small businesses with a newsletter and not enough money to buy a service like MailChimp, it's amazing! Recently, I had trouble connecting to a new database, but tech support was on it, fixed the problem, and apologized for inconveniencing me -- just like good customer service should. I'm super happy with my hosting plan 6 months in.

 
Screenshot of http://www.bradninchcc.org.uk
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Prompt, efficient customer service, they get the job done when asked. Any issues I've had, have either been resolved via email, pointing to knowledgebase articles, and where this doesn't work or isn't sufficient, they provide instructions to fix. Information and services and other resources are abundant. A very happy customer.

 
Screenshot of http://zevo.io
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost support has been fantastic on several occasions lately. The response times have been good. The staff have been very knowledgeable and friendly.

Now, Jetpack is included free with DreamPress, and with that it seems hard to beat the value. I highly recommend Dreamhost, especially DreamPress for any Wordpress site.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost doesn't only respond to a ticket, they address the issue in a hand on way and keep working on it until its rectified. They are always working on upgrading the hardware (servers) to support their service. Their help is expert and timely and especially for those that are not "computer geeks" — but the average user.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost is a dream come true for me. I was a long term GoDaddy customer. They were always upselling product you probably don't need.

And the prices are high. At first support was good, but after while the staff became absolutely hostile and insulting many times. Then, one day, after being with them like 10 years, they decided they absolutely must have a copy of my passport in order to remain a customer.

Needless to say, I shut the whole thing down that day and came to Dreamhost fearing the same treatment. Instead, it's been the exact opposite. Setting up a new site was extremely easy, there are many good add-ons and options.

Support articles are very easy to follow. I don't ever recall the site going down and support staff has been extremely courteous and helpful. And, I would add quite patient which some of my dumber questions and mistakes. Bottom line, I can highly recommend Dreamhost to anyone looking for a new host or to transition from another less accommodating and well run host.

 
Screenshot of http://www.smartyblog.com
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

Dreamhost is exactly not what I dreamt of a hosting company, but it was far better than many which I tried before. That was the reason I stayed with them for more than 3 years. The only reason to leave them was money.

I was hosting max 3 to 4 sites but I was paying almost 10$/Month. It’s not justifiable if you see other host providers. Another reason was that I was receiving frequent mails from them to upgrade to VPS plan from Shared hosting for the reason which was not clearly given.

Their Control panel may be difficult for some people to use but once you are accustomed to it you won’t find it difficult. They give SSH access but nowadays everyone give. Downtime was less and the support was good. Overall my experience was good but I feel cost wise they can reduce the price not only for first year promotion but throughout even for renewal.

 
Screenshot of http://www.hackeame.org
4 stars
Support
4 stars
Features
3 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have 3 websites in DreamHost, i have tested another hosting services, but only DreamHost makes happy. I can open any tickets and get anwers so quickly. No auto answer from bot but from real persons.

The speed from my website so far so smoth. I have like 1500 visits every day with alot of plugins in my Wordpress blogs and i dont have any down or something in the last 3 moths i been tested. I recommend BlueHost for the great price and service.

 
Screenshot of http://www.emilindricau.ro
3.5 stars
Support
2 stars
Features
5 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I have used this hosting for almost a year. I was very amazed by Shared Hosting, but I'm not. Now I prefer a limited amount of space and even a traffic limit.

They are over-selling. My websites was very very slow, they have downtimes and poor support.

 
Screenshot of http://jaimin.me
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost is by far the best web-host I've come across:

1. 100% uptime!
2. I'm paying only $5.95 per month (for life) for the shared hosting plan, which offers unlimited space & bandwidth for unlimited number of domain names.
3. They support SSH Tunneling.

So I can use DreamHost as a proxy server too!
4. Instantaneous response from their customer support via e-mail. All this and more at just $71.4 per year! Amazing value for money.

 
Screenshot of quotesgram.com
4 stars
Support
3 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have bought DreamHost web hosting last year and till now I am using it. It is highly recommended for those people who are making affiliate or micro niche websites receiving less traffic. If you are receiving decent traffic on your blogs, then it is better to try other webhosting like BlueHost or HostGator. I am satisfied with Dreamhost and my sites hosted on Dreamhost are making good revenues as well.

 
Screenshot of http://www.TonyFunderburk.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with Dreamhost for a long time now. They've always answered my support questions, kept a very good uptime record for me, and provided a solid interface and dashboard. I've recommended them friends, family, and customers, and I've yet to hear anyone say they were dissatisfied.

Not bad for such an affordable service. As long as this kind of service keeps up, they've got my business.

 
Screenshot of www.somewhatrounded.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

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Pretty good for the price! Given that you can find some pretty wicked promo codes for Dreamhost I'd say it's a pretty good value. In the 6 or so months that I have been with them I haven't really had any serious problems.

A number of one click installs are available including the popular Wordpress. I've tested almost every one of the one click installs on my various domains. It's easy to use, cheap to start, not down very often, they try to fix any problems quickly, and it's great for anyone just getting started messing around with hosting/comics/startups.

 
Screenshot of http://blog.abifathir.com
4 stars
Support
3 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

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I have used dreamhost for more than a year. Back then I'm needing an hosting with ssh access and svn repositories. After review similar hosting that provide features that I need, Dreamhost fulfill all I want, so I'm proceed to create an account there.

In fact, Dreamhost provide more than what I expect. With relatively low price, I can get what other hosting company provide for higher price. This make me very grateful hosting my web in Dreamhost.

List of Dreamhost features that I like:
1. Super control panel. I'm often confused with cpanel that used in most of hosting, but Dreamhost using their own control panel that easy to used.
2.

SSH access.
3. SVN and GIT support. I even can compile the latest git instead used already installed git to get the latest version work.

Initially I'm using svn but now I've converted to a happy git user.
4. Sharing privileges. I can share the panel access to my fellow friend easily.
5.

Unlimited everything. Bandwidth, space, mysql database, ssh user, domain, all unlimited. I even get 50GB backup space for free, outside regular hosting space

There are many more features, but that's the top 5 features that I'm using everyday. Thank you Dreamhost.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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DreamHost! what can I say about it? I started my first website on DreamHost and since it is my preferred Webhosting!

No other web hosting now can replace Dreamhost for me.

** Dreamhost Pros:

1) Price is much lower than other companies.
2) It's fast and reliable.
3) 99.99% uptime, my site drives lots of traffic and Dreamhost never let my site down for a second.
4) Tech Support is awesome. You can get anything you want from their tech support. ven if you are new to the Webhosting stuff.
5) It's easy to setup and easy to make payments.

** Dreamhost Cons:

1) User panel is a bit confusing at first.
2) You need a Credit Card to pay, as not everyone has a credit card.

 
Screenshot of http://www.localtradecheck.co.uk
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

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I have always found the Dreamhost technical support staff to very knowledgeable. They talk to you at your level of experience, and target their questions to discover your exact issue. After which it is only a short time before it is resolved.

So many support departments start with, are you connected to the internet..... is your pc plugged into the mains and turned on..... These guys really want to help you.

The hosting plan I chose gives me a lot of flexibility in what I want to do with the hosting, and for great value. I have had the same one for over 12 years now. If I had one point to take away, it would be for the features.

They don't seem to have evolved a lot over the years, even though there is quite a variety. Other than that, it's 5 stars all the way.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

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always i try to get the best for my money when it comes to anything for me including web hosting .that's why i choose dreamhost it gives me the maximum.

І Stаrtеd my саrееr with Dreamhost and іt didn't disappointed me fоr almost 1.6 уr. Му ехреrіеnсе was smooth and Dreamhost unlimited bandwidth and storage nеvеr stopped my sіtе tо grow until оnе black dау, they dесіdеd nоt tо host my sіtе оr asked me tо move tо VРЅ. Rеаsоn was: оnе оf my рlugіn was causing memory issue, according tо them іt was “Аll іn оnе ЅЕО” and “YАRРР”, which were two essential рlugіn bасk аt that time. Ѕо, І dесіdеd tо change my hosting and move tо known host. anyhow, lаtеr аftеr my ехреrіеnсе with word press І rеаlіzеd, most оf time hosting issue comes bесаusе оf some faulty sсrірt оr рlugіn and YАRРР was rероrtеd аs оnе such memory consuming рlugіn that time.

Fоr now, Dreamhost іs а сhеар and reliable hosting that you саn орt gоt. Тhеу hаvе sсаlеd their server with Νgіnх and latest update fоr high traffic Wordpress sіtеs. Another interesting fасt about Dreamhost іs, they offer custom сРаnеl instead оf default оnе. and аlsо,you can quickly upgrade from shared tо VРЅ and dеdісаtеd and that's something which іs vеrу helpful fоr growing Wordpress blog.

something which other hosting miss. when it comes to choose hosting Dreamhosting is one to be short-listed. i'll give it a five star rating and recommend it to everyone especially due to their high standard and quick customer support

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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I setup an account, and for some reason I don't know, one hosting plan was added to my account (it's name Happy Hosting). And when I contact support to help me remove this plan and active my account so that I can buy VPS plan. They reply me:
"What did you wish to sign up for?

The Happy Hosting plan is the only way
you could use the promo code which you entered (that is our basic shared
hosting plan
) so if I remove that there is nothing on your account to pay
for and approve."

I think that I'm talking with my teacher, not a supporter. So I need to pay about $64.5 to active my account, after that pay for my VPS with just $15/month. I think there is nobody stupid enough to do that. So I decide to quit right away, say good bye to this provider forever.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I have been with Dreamhost for about a year now and I host a few websites. I love the 1 click installs and the very fast speed of Dreamhost. I have had a few email support tickets and have always solved my problem within 1 day.

Unlimited domains, bandwidth, disk space php etc. For a great startup price I got $24 for a year but after that $10 a month seems a bit high. Only had a few times where my site/ftp was down but came back on after a couple hours. No cPanel so it takes a little longer to do things but it's worth it.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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DreamHost really lives up to its name for a lot of reasons. Many other hosts are way too harsh on the customers, which make me feel unimportant and useless. DreamHost, on the other hand, gave me great power and control over my account.

They are cool about things as long as it for the most part complies with their (compared to other hosts) laid-back rules. They are there to help you all the way, and they really mean it. I had some troubles a while ago.

Their rules wouldn't let me make a "file hosting service", according to their rules, so I asked the support team about it, and they were cool about it... as long as it doesn't use too much resources. DreamHost is suitable for small-medium sized business websites, personal websites, and developers for the most part.

It is fast and reliable, and easy to deal with. This is by far the most compliant host I have ever had to do with, and no other host has ever come near DreamHost in any aspect. Even though it is a bit expensive, it is worth every single penny.

DreamHost has so much more than all the others. It is truly the host of my dreams.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

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Dreamhost rocks. Great uptime and value for money. Still there are some things than can be better like support. I have had my hosting at One.com too. They offer a better support.

 
Screenshot of http://www.mywikis.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

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DreamHost has always been a very good web host. I started almost exactly two years ago and I've been very happy with their services. The first thing I noticed was different was its control panel.

It is a stark contrast from cPanel and may be unfamiliar to others who have used cPanel. Nonetheless, the only major flaws I've been upset about in its control panel is the issue concerning nameservers; the only way to edit it is convoluted and is stuck inside Whois editing, whereas most hosts put nameserver info in a less hidden and confusing area. Second, their versions of MediaWiki is always behind and their one-click installs are not as impressive as some other services I've seen.

It is also nice that they credit us for downtime; usually, submitting a simple ticket will get you either $10 or $20 for shared users. I feel that shared lives up to what it is, but their VPS and dedicated prices are a bit overrated. I personally think that their system may be hard for others to use but their service quality exceeds the confusion level.

 
Screenshot of http://www.webdirectoryreviews.org/
3.5 stars
Support
1 stars
Features
5 stars
Uptime
3 stars
Value
4 stars

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I have been a Dreamhost customer since 2006, and I was a very happy customer for the first four or five years. Once logged into the panel at Dreamhost, things couldn't be more intuitive. Buying and setting up new domains at Dreamhost was very easy, and continues to be.

Its referral program allowed me to pay the cost of my hosting through referrals to other people, who became Dreamhost customers. One of the best things about Dreamhost was its tech support. Although they never offered telephone support, as far as I know, my preference has always been for email support, so that was fine with me.

When there were problems, whether my fault or theirs, tech support would respond quickly, correct any problems that were on their end, and point me in the right direction, if not actually talk me through anything that I may have done wrong. However, things began to change around 2010 or 2011. Sites hosted on Dreamhost began to crash more often, and dynamic sites hosted with Dreamhost were far too frequently under attack, and Dreamhost seemed to hold the door open for them.

One by one, forums, wikis and PHP-based sites that I had put several years into were crashing or being infected with malware. Tech support was no help whatsoever. Finally, it got to the point where, once they became aware that any third-party software had been installed on the domain, they would wash their hands of it immediately, despite the fact that this software was often installed and updated through Dreamhost.

Far from receiving the excellent tech support that once defined Dreamhost, it got to the point where there was little reason to even contact them. Tech support responses alternated between referring me to an unhelpful wiki and blaming third-party software, never even considering that the problem may be on their end, or acknowledging that sites hosted on Dreamhost were far more accessible to Chinese hackers than any others. I still have several sites hosted on Dreamhost but, as they crash, as they surely will on Dreamhost, I am rebuilding them on WebHostingHub.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Support is a key aspect when it comes to using a great service. They need to have lower wait time for support staffs to answer your questions and rectify issues quickly. To me, you need to have a prestigeous 24/7 support system that includes live chat and DreamHost succeeds tremendeously well in this area.

Literally, I submitted an email to the support team asking various questions on the services they provide and they responded back within 3 hours. In most cases, other companies will respond within or after 24 hours (usually after 5-6 hours). They were extremely patient and pleasant with me and all of my random questions I asked.

In terms of billing and package selection, they have a great scheme for this. They provide a standard monthly billing, annual billing and a 2 year billing. On top of that, their Labor Day sale was a huge bonus for me as I was able to grab it at a discounted rate of 64% for a year.

Honestly, who can beat that? So far, I haven't experienced any downtime with the hosting account. The Control Panel is user-friendly and easy to navigate around.

Features, benefits and perks that are affordable and much better compared to other hosting companies. In my opinion, they surpass premium services such as Media Temple, SiteGround, BlueHost and many more. So, if you're looking for a great hosting service with prestigeous support system and affordable price, looking no further than DreamHost. I guarantee you, you won't be upset.

 

Most Popular Dreamhost Hosting Plans

Shared Web Hosting VPS Hosting Managed Dedicated Server
Disk Space Unlimited Unlimited 1TB
Bandwidth Unlimited Unlimited Unlimited
Price $6.95/mo $15.00/mo $149.00/mo
View Plan View Plan View Plan

All Dreamhost Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Shared Web Hosting Shared
  • PHP
  • Perl
  • MySQL
  • Student
  • Adult Hosting
  • SQLite
Unlimited Unlimited $6.95/month
Usual price:
VPS Hosting VPS
  • PHP
  • VPS
  • Perl
  • MySQL
  • Adult Hosting
  • WAP/WML
Unlimited Unlimited $15.00/month
Usual price:
Managed Dedicated Server Dedicated
  • PHP
  • Dedicated Server
  • Ubuntu
  • Linux
  • Perl
  • MySQL
1TB Unlimited $149.00/month
Usual price:
DreamPress Shared
  • WordPress
  • PHP
  • Perl
  • MySQL
  • Adult Hosting
  • WAP/WML
Unlimited Unlimited $16.95/month
Usual price:
DreamHost Cloud Shared
  • Hadoop
  • Adult Hosting
2GB Unlimited $12.00/month
Usual price:

Dreamhost Frequently Asked Questions

  • Where is DreamHost located?

    The company is headquartered in Brea, California in the USA.

  • Where are its datacenters located?

    The company utilizes one datacenter in California, and one in Virginia.

  • Does DreamHost have a money-back guarantee?

    Yes, but it's limited. DreamHost only offers its 97-day money-back guarantee on shared hosting purchased by credit card. No other products, services, or payment methods are eligible. If you received a free domain, the value will be deducted from your refund.

  • Is there a minimum contract period?

    The minimum term on most packages is 1 month.

  • Which control panel does DreamHost offer?

    DreamHost has its own proprietary control panel, Web Panel. 

  • Does DreamHost offer support over the phone?

    DreamHost prefers support requests to go through its ticketing system. You can open a new ticket by filling in a form on its website. Its technical support team is based in-house, and is available 24/7. It does offer live chat as well. If you'd like to speak on the phone, you'll need to ask for a callback. There is a fee for telephone support.

  • Is support multilingual?

    No. The support team provides support in English only.

  • Can DreamHost help me to migrate my website?

    No. If you need to move your site, you will need to do it manually. DreamHost provides some support documentation, but it will not migrate your site for you.

  • What programming languages are supported?

    PHP 5, Python, Perl, Ruby on Rails, and Ruby are supported on shared hosting plans. IPv6 is also supported.

  • Does DreamHost have a reseller plan?

    DreamHost allows reseller, but it doesn't offer a traditional reseller option. If you want to resell its hosting, you just add your customers' domains to your account, and manage them in the usual way. DreamHost does not provide any white label services or support, and you will be fully responsible for any violation of DreamHost's terms.

  • Are backups included?

    DreamHost takes daily snapshots, but these are for internal use only. DreamHost is vague about the details, so it would be wise to make your own backup arrangements using the manual backup feature in the web panel.

  • What payment options does DreamHost accept?

    DreamHost accepts major credit cards, checks, wire payments, money orders, gift certificates, and PayPal.

  • Can I create more than one website?

    On a shared hosting plan you can create unlimited websites. On a WordPress hosting plan, each additional website attracts a monthly charge.

  • Can I install Magento?

    In theory, Magento will run on any plan with sufficient storage space and RAM. DreamHost does not offer specialized Magento packages.

  • Are DreamHost's servers secure?

    DreamHost's sites and servers are protected by around the clock. The company does not provide details about the nature of its datacenter security.

  • Are one-click installers provided?

    Yes. DreamHost offers around 20 one-click installers, including WordPress, Joomla!, MediaWiki, phpbb, and Zen Cart.

  • Could I host an image-heavy site with DreamHost?

    Yes. DreamHost offers unlimited resources on its shared hosting plans. Providing you do not create a resource-intensive website, such as a download site, you should not run into any problems.

  • Does DreamHost offer any discounts for non-profit organizations?

    US non-profit charitable organizations can claim a free shared hosting plan. A 501(c)(3) letter will be requested. 

Dreamhost Features: Do They Support Your Favorite Feature?

Who Are The Most Popular Dreamhost Alternatives?

Overall 4 stars
Support
3.5 stars
Features
4 stars
Uptime
4 stars
Value
4 stars
Visit Dreamhost

Price Comparison

Dreamhost$6.95
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$3.99
A2 Hosting$3.92
HostPapa$3.95

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