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DreamHost Review: Can You Trust Them With Your Site? We Asked 200 Users

200 Reviews
Last Updated Apr 13, 2018Add your review

Dreamhost Features

  • PHP
  • MySQL
  • Perl
  • CGI Access
  • Ruby on Rails
  • Shared SSL

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dreamhost.com
Location:US
Founded:1996
Pros:
  • Free domain name
  • Host unlimited sites
  • Unlimited bandwidth & storage
  • Great value
Cons:
  • cPanel not available

Dreamhost Introduction

Dreamhost has been an independent company since it was founded in 1997, and it has offices in Los Angeles and Brea in California, and Portland, Oregon. Many of its peers have been swallowed by larger hosting groups, so this is a credit to its business model and the commitment of its founders. Over the years, Dreamhost has become famous for its generous 97-day money-back guarantee. It has introduced cloud hosting and computing services to broaden its portfolio, and improve reliability.

Most of Dreamhost's packages are marketed at individuals and startups. It provides room to grow, with dedicated servers and VPS hosting, and it also supports reselling and ecommerce. However, its reseller model isn't a traditional reseller account, which we will look at in the hosting overview below.

Dreamhost Package Overview

Dreamhost's strength has always been in the shared hosting market, and it continues to offer shared hosting today, with additional specialized plans for WordPress. The 100% uptime guarantee will be attractive for small businesses, and its one-click package for WordPress includes automatic updates. Resources are unlimited: space, bandwidth, email accounts, and domains have no cap.

If you only run WordPress, the DreamPress service is a fully managed WordPress product. Dreamhost says that it's a lot faster than regular shared hosting, and it scales to cope with spikes in traffic.

VPS hosting and dedicated hosting plans offer SSD hosting and scalable resources. The VPS plan includes a free trial of its MySQL VPS add-on. This service places your MySQL databases on their own server for improved load times. If you want to keep the service, you'll need to pay.

Dreamhost doesn't sell a reseller package, but you can allocate certain chunks of your account to other users. This model may not suit you if you plan to run a full reseller hosting business.

Dreamhost Control Panel

Dreamhost has always rejected third party control panels like cPanel and Plesk. Instead, it has its own proprietary panel. This panel allows you to control most of the same technical aspects of a hosting account, and it's provided free on every hosting package. This consistency means that many users have grown to love the custom panel.

However, there is one important thing to remember. Dreamhost does not have a way to import data from other panels. If you need to transfer from a cPanel host, for example, you will need to manually migrate your files and databases. Additionally, you can't import your email from a cPanel backup file. You will need to recreate each email address, download the mail from your old host via IMAP, and manually drag it into your Dreamhost mailbox using a desktop mail application.

The same applies for transferring out to any host that isn't Dreamhost. It's got to be a manual process, and it might involve some work at the command line. This isn't a reason to reject Dreamhost, but its unusual approach to be aware of before committing to a contract.

Dreamhost Datacenter

Dreamhost uses datacenters on the east and west coasts of the US. Customers can't choose which datacenter their files are stored at, and you can't select your preferred location at checkout. If you want to change, you'll need to raise a support ticket.

One advantage that Dreamhost does have is that its staff are physically close to some of its machines at all times. So it can get that crucial hands-on access that's sometimes needed, without the need to rely on third party remote hands.

Technical Support

Dreamhost operates its own in-house support team, with staff available 24/7 to assist customers. Customers can raise a ticket through the Dreamhost control panel, and there's also a form on the website. The account area also has a live chat facility which is not available to non-customers.

You can't contact Dreamhost support by phone, unless it offers a callback to assist. It does have a large knowledgebase, and a huge customer forum stretching back for many years.

Uptime and Service Guarantees

Dreamhost's 97-day money-back guarantee is a key selling point for its service. It's one of the longest guarantee periods you'll find at any hosting company, and it gives you time to try out its control panel without commitment. This guarantee only applies to shared hosting accounts paid for using a credit card.

It also offers an excellent 100% uptime guarantee across all hosting packages. Credit is provided for downtime, using a simple calculation: 1 day of credit for 1 hour of downtime. However, this is capped at a maximum of 10% of your hosting fee. Downtime only officially begins when you open a support ticket, so if you suspect network problems, it's a good idea to act quickly.

Summary

Dreamhost offers an innovative approach to hosting, and its move to the cloud has allowed it to branch out. Despite the advance of other control panels, it has stuck to its approach of using its own custom panel for everything. Depending on your situation, the control panel could be a blessing or a curse, and the lack of a reseller option could be limiting in some cases. But the long money-back period means you have a chance to try Dreamhost's unique service for 97 days without risk.

Last updated: 2018-04-19

200 Reviews of Dreamhost By Our Users

Screenshot of https://www.portalmastips.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have a WordPress Blog hosted on Dreamhost using the plan DreamPress Plus.
1. I already have more than a year with the service and until today my site has not been offline
2. The performance is awesome, my site have on average 70k unique visits per month and in peak hours it loads with the same speed; It load faster than the other services [Each account is created on a Cloud VPS with the perfect configuration of Nginx, Caching and other features to give us a better performance].
3.- Https with Let's Encrypt SSL.
4.- Plus Plan include Jetpack Professional which adds many features that we do not need to buy like off-site backups with VaulPress, SEO optimization and streaming video

I highly recommend Dreampress plans for WordPress because it's the service that I've been using

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost! what can I say about it? I started my first website on DreamHost and since it is my preferred Webhosting!

No other web hosting now can replace Dreamhost for me.

** Dreamhost Pros:

1) Price is much lower than other companies.
2) It's fast and reliable.
3) 99.99% uptime, my site drives lots of traffic and Dreamhost never let my site down for a second.
4) Tech Support is awesome. You can get anything you want from their tech support. ven if you are new to the Webhosting stuff.
5) It's easy to setup and easy to make payments.

** Dreamhost Cons:

1) User panel is a bit confusing at first.
2) You need a Credit Card to pay, as not everyone has a credit card.

 
3 stars
Support
4 stars
Features
1 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I would say that its web builder, Remixer is nothing but a piece of cr*p. If you are going to use this site, better use WordPress, but even then, WordPress has a learning curve to it and its GUI is not that advanced. You might have to enter in code to get what you want and that's for real Geeks, which I am not.

I am almost sorry I transferred here from Wix, which has a superb builder, but this site has some features I need, like URL cloaking, that other sites require programming to achieve. Support seems fine, though.

 
Screenshot of http://www.hackeame.org
4 stars
Support
4 stars
Features
3 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have 3 websites in DreamHost, i have tested another hosting services, but only DreamHost makes happy. I can open any tickets and get anwers so quickly. No auto answer from bot but from real persons.

The speed from my website so far so smoth. I have like 1500 visits every day with alot of plugins in my Wordpress blogs and i dont have any down or something in the last 3 moths i been tested. I recommend BlueHost for the great price and service.

 
Screenshot of http://www.emilindricau.ro
3.5 stars
Support
2 stars
Features
5 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I have used this hosting for almost a year. I was very amazed by Shared Hosting, but I'm not. Now I prefer a limited amount of space and even a traffic limit.

They are over-selling. My websites was very very slow, they have downtimes and poor support.

 
Screenshot of http://jaimin.me
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost is by far the best web-host I've come across:

1. 100% uptime!
2. I'm paying only $5.95 per month (for life) for the shared hosting plan, which offers unlimited space & bandwidth for unlimited number of domain names.
3. They support SSH Tunneling.

So I can use DreamHost as a proxy server too!
4. Instantaneous response from their customer support via e-mail. All this and more at just $71.4 per year! Amazing value for money.

 
Screenshot of quotesgram.com
4 stars
Support
3 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have bought DreamHost web hosting last year and till now I am using it. It is highly recommended for those people who are making affiliate or micro niche websites receiving less traffic. If you are receiving decent traffic on your blogs, then it is better to try other webhosting like BlueHost or HostGator. I am satisfied with Dreamhost and my sites hosted on Dreamhost are making good revenues as well.

 
Screenshot of http://www.TonyFunderburk.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with Dreamhost for a long time now. They've always answered my support questions, kept a very good uptime record for me, and provided a solid interface and dashboard. I've recommended them friends, family, and customers, and I've yet to hear anyone say they were dissatisfied.

Not bad for such an affordable service. As long as this kind of service keeps up, they've got my business.

 
Screenshot of www.somewhatrounded.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Pretty good for the price! Given that you can find some pretty wicked promo codes for Dreamhost I'd say it's a pretty good value. In the 6 or so months that I have been with them I haven't really had any serious problems.

A number of one click installs are available including the popular Wordpress. I've tested almost every one of the one click installs on my various domains. It's easy to use, cheap to start, not down very often, they try to fix any problems quickly, and it's great for anyone just getting started messing around with hosting/comics/startups.

 
Screenshot of http://blog.abifathir.com
4 stars
Support
3 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have used dreamhost for more than a year. Back then I'm needing an hosting with ssh access and svn repositories. After review similar hosting that provide features that I need, Dreamhost fulfill all I want, so I'm proceed to create an account there.

In fact, Dreamhost provide more than what I expect. With relatively low price, I can get what other hosting company provide for higher price. This make me very grateful hosting my web in Dreamhost.

List of Dreamhost features that I like:
1. Super control panel. I'm often confused with cpanel that used in most of hosting, but Dreamhost using their own control panel that easy to used.
2.

SSH access.
3. SVN and GIT support. I even can compile the latest git instead used already installed git to get the latest version work.

Initially I'm using svn but now I've converted to a happy git user.
4. Sharing privileges. I can share the panel access to my fellow friend easily.
5.

Unlimited everything. Bandwidth, space, mysql database, ssh user, domain, all unlimited. I even get 50GB backup space for free, outside regular hosting space

There are many more features, but that's the top 5 features that I'm using everyday. Thank you Dreamhost.

 
Screenshot of http://www.localtradecheck.co.uk
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have always found the Dreamhost technical support staff to very knowledgeable. They talk to you at your level of experience, and target their questions to discover your exact issue. After which it is only a short time before it is resolved.

So many support departments start with, are you connected to the internet..... is your pc plugged into the mains and turned on..... These guys really want to help you.

The hosting plan I chose gives me a lot of flexibility in what I want to do with the hosting, and for great value. I have had the same one for over 12 years now. If I had one point to take away, it would be for the features.

They don't seem to have evolved a lot over the years, even though there is quite a variety. Other than that, it's 5 stars all the way.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

always i try to get the best for my money when it comes to anything for me including web hosting .that's why i choose dreamhost it gives me the maximum.

І Stаrtеd my саrееr with Dreamhost and іt didn't disappointed me fоr almost 1.6 уr. Му ехреrіеnсе was smooth and Dreamhost unlimited bandwidth and storage nеvеr stopped my sіtе tо grow until оnе black dау, they dесіdеd nоt tо host my sіtе оr asked me tо move tо VРЅ. Rеаsоn was: оnе оf my рlugіn was causing memory issue, according tо them іt was “Аll іn оnе ЅЕО” and “YАRРР”, which were two essential рlugіn bасk аt that time. Ѕо, І dесіdеd tо change my hosting and move tо known host. anyhow, lаtеr аftеr my ехреrіеnсе with word press І rеаlіzеd, most оf time hosting issue comes bесаusе оf some faulty sсrірt оr рlugіn and YАRРР was rероrtеd аs оnе such memory consuming рlugіn that time.

Fоr now, Dreamhost іs а сhеар and reliable hosting that you саn орt gоt. Тhеу hаvе sсаlеd their server with Νgіnх and latest update fоr high traffic Wordpress sіtеs. Another interesting fасt about Dreamhost іs, they offer custom сРаnеl instead оf default оnе. and аlsо,you can quickly upgrade from shared tо VРЅ and dеdісаtеd and that's something which іs vеrу helpful fоr growing Wordpress blog.

something which other hosting miss. when it comes to choose hosting Dreamhosting is one to be short-listed. i'll give it a five star rating and recommend it to everyone especially due to their high standard and quick customer support

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I setup an account, and for some reason I don't know, one hosting plan was added to my account (it's name Happy Hosting). And when I contact support to help me remove this plan and active my account so that I can buy VPS plan. They reply me:
"What did you wish to sign up for?

The Happy Hosting plan is the only way
you could use the promo code which you entered (that is our basic shared
hosting plan
) so if I remove that there is nothing on your account to pay
for and approve."

I think that I'm talking with my teacher, not a supporter. So I need to pay about $64.5 to active my account, after that pay for my VPS with just $15/month. I think there is nobody stupid enough to do that. So I decide to quit right away, say good bye to this provider forever.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been with Dreamhost for about a year now and I host a few websites. I love the 1 click installs and the very fast speed of Dreamhost. I have had a few email support tickets and have always solved my problem within 1 day.

Unlimited domains, bandwidth, disk space php etc. For a great startup price I got $24 for a year but after that $10 a month seems a bit high. Only had a few times where my site/ftp was down but came back on after a couple hours. No cPanel so it takes a little longer to do things but it's worth it.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost really lives up to its name for a lot of reasons. Many other hosts are way too harsh on the customers, which make me feel unimportant and useless. DreamHost, on the other hand, gave me great power and control over my account.

They are cool about things as long as it for the most part complies with their (compared to other hosts) laid-back rules. They are there to help you all the way, and they really mean it. I had some troubles a while ago.

Their rules wouldn't let me make a "file hosting service", according to their rules, so I asked the support team about it, and they were cool about it... as long as it doesn't use too much resources. DreamHost is suitable for small-medium sized business websites, personal websites, and developers for the most part.

It is fast and reliable, and easy to deal with. This is by far the most compliant host I have ever had to do with, and no other host has ever come near DreamHost in any aspect. Even though it is a bit expensive, it is worth every single penny.

DreamHost has so much more than all the others. It is truly the host of my dreams.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost rocks. Great uptime and value for money. Still there are some things than can be better like support. I have had my hosting at One.com too. They offer a better support.

 
Screenshot of http://www.mywikis.com
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

DreamHost has always been a very good web host. I started almost exactly two years ago and I've been very happy with their services. The first thing I noticed was different was its control panel.

It is a stark contrast from cPanel and may be unfamiliar to others who have used cPanel. Nonetheless, the only major flaws I've been upset about in its control panel is the issue concerning nameservers; the only way to edit it is convoluted and is stuck inside Whois editing, whereas most hosts put nameserver info in a less hidden and confusing area. Second, their versions of MediaWiki is always behind and their one-click installs are not as impressive as some other services I've seen.

It is also nice that they credit us for downtime; usually, submitting a simple ticket will get you either $10 or $20 for shared users. I feel that shared lives up to what it is, but their VPS and dedicated prices are a bit overrated. I personally think that their system may be hard for others to use but their service quality exceeds the confusion level.

 
Screenshot of http://www.webdirectoryreviews.org/
3.5 stars
Support
1 stars
Features
5 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

I have been a Dreamhost customer since 2006, and I was a very happy customer for the first four or five years. Once logged into the panel at Dreamhost, things couldn't be more intuitive. Buying and setting up new domains at Dreamhost was very easy, and continues to be.

Its referral program allowed me to pay the cost of my hosting through referrals to other people, who became Dreamhost customers. One of the best things about Dreamhost was its tech support. Although they never offered telephone support, as far as I know, my preference has always been for email support, so that was fine with me.

When there were problems, whether my fault or theirs, tech support would respond quickly, correct any problems that were on their end, and point me in the right direction, if not actually talk me through anything that I may have done wrong. However, things began to change around 2010 or 2011. Sites hosted on Dreamhost began to crash more often, and dynamic sites hosted with Dreamhost were far too frequently under attack, and Dreamhost seemed to hold the door open for them.

One by one, forums, wikis and PHP-based sites that I had put several years into were crashing or being infected with malware. Tech support was no help whatsoever. Finally, it got to the point where, once they became aware that any third-party software had been installed on the domain, they would wash their hands of it immediately, despite the fact that this software was often installed and updated through Dreamhost.

Far from receiving the excellent tech support that once defined Dreamhost, it got to the point where there was little reason to even contact them. Tech support responses alternated between referring me to an unhelpful wiki and blaming third-party software, never even considering that the problem may be on their end, or acknowledging that sites hosted on Dreamhost were far more accessible to Chinese hackers than any others. I still have several sites hosted on Dreamhost but, as they crash, as they surely will on Dreamhost, I am rebuilding them on WebHostingHub.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Support is a key aspect when it comes to using a great service. They need to have lower wait time for support staffs to answer your questions and rectify issues quickly. To me, you need to have a prestigeous 24/7 support system that includes live chat and DreamHost succeeds tremendeously well in this area.

Literally, I submitted an email to the support team asking various questions on the services they provide and they responded back within 3 hours. In most cases, other companies will respond within or after 24 hours (usually after 5-6 hours). They were extremely patient and pleasant with me and all of my random questions I asked.

In terms of billing and package selection, they have a great scheme for this. They provide a standard monthly billing, annual billing and a 2 year billing. On top of that, their Labor Day sale was a huge bonus for me as I was able to grab it at a discounted rate of 64% for a year.

Honestly, who can beat that? So far, I haven't experienced any downtime with the hosting account. The Control Panel is user-friendly and easy to navigate around.

Features, benefits and perks that are affordable and much better compared to other hosting companies. In my opinion, they surpass premium services such as Media Temple, SiteGround, BlueHost and many more. So, if you're looking for a great hosting service with prestigeous support system and affordable price, looking no further than DreamHost. I guarantee you, you won't be upset.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have had a number of sites hosted, and domains registered, at Dreamhost for a long time. The pricing and support is very good. They use a proprietary front- & back-end which I found very easy to use and I have generally been very satisfied with them. However, the main downside for me has been that they are on the west coast US and I am in Europe so the timing of access to support is inconvenient and causes delays when resolving issues.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with Dreamhost since September 2002. I've Never had an issue with their service or their support. Any issue I ever ran into the support team was always very courteous and knowledgeable and was able to find a solution in a timely manner.

They went out of their way to make sure I got the help I needed and if it was something they had to research, kept me informed on their findings. As far as uptime, I've only had issues here and there, but most downtime was announced on their status page and regular updates were made again, to keep us informed. Their prices are very reasonable, and the space/bandwidth is amazing. I recommend them to all my friends or contacts looking for a good host.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I used DreamHost for years and they served my purpose well. The control panel gives you a lot of power with one click installs of many common CMS systems. If you want to get a wordpress blog going in a few minutes for example, it's great.

Control over DNS, domains and the ability to FTP into the server and make your own custom changes is excellent. The reason I outgrew DreamHost is because my needs changed (moved to using Github pages and Azure). I no longer wanted to pay for full PHP web hosting just so I could manage my domains and email redirects. I was forced to seek other options.

 
3 stars
Support
2 stars
Features
2 stars
Uptime
5 stars
Value
2 stars

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I got a promo code from an app called Zite, which normally has good deals. The price definately was really good, but right from the start, the service and quality was just not up to what I was looking for. I used an old version of Internet Explorer at work, and most things would not work.

I installed other browsers and they all had glitches of some kind. I agree with other users that the support took forever to respond, but they did try to be helpful when they did. On a Mac the software worked well, but most of my computers are PC.

If you are experienced and can troubleshoot your stuff by yourself, they would be acceptable. Intermediate and beginner users stay away. Maybe stick with one of the larger providers like Godaddy.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I really like Dreamhost. The best thing about Dreamhost is their amazing uptime and stability. I have used many cheaper hosting services previously and have always had at least some problems with their uptime and support.

But I got tired of all those super cheap hosts and decided to try a "real" hosting provider instead. And from recommendations from friends, I went with Dreamhost. I have no experience with their support service though.

Why? Because, I have never had any problems, everything have worked flawlessly! And then you need to keep in mind that I have had it up on Dreamhost for about one year now, and there have been absolutely no downtime what so ever.

The support is open 24/7 though, so I would expect it to be good. I have never had any troubles with the speed either, it's fast, and very stable. I also like their control panel.

It's should be easy to understand for almost everybody. It's user friendly and have an OK amount of features. But I think that the amount of features is the biggest con of this hosting.

It is very suitable for "beginners" and bloggers in my opinion, because there is a automatic script installer that works well and helps you configure wordpress (for example) in minutes. Step by step. But there isn't much more than that.

I am absolutely not an advanced web developer or something like that, but I would understand if those kind of people would miss some features that they might need, in the Dreamhost control panel. So in short I think this host is absolutely amazing for beginners and intermediate users. I really really recommend it because of the speed, user friendlyness and uptime! Sincerely, Simon from Sweden (sorry for my bad English)

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've started using Dreamhost's DreamObjects service to host some files online 'in the cloud'. At the moment, these are mainly site backups. So far, I cannot fault this service.

Here are some highlights:

1. Their pricing is highly competitive. Their regular advertised prices beat the major competitors.

Their introductory pricing is even better still.

2. It's compatible with the Amazon S3 APIs. This means I can use Cyberduck, and pretty much any other tool used to interface with S3.

3.

No downtime, support issues, etc. In the few weeks I've been using this service, I have had zero issues. None at all. It'll be interesting to see if this holds up over time, but so far so good.

 
4.5 stars
Support
3 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Great because is always up, the billing method is near and it's very organized also I like the one click installs feature

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Yeah, I used him for three months when I was creating a website, and I stopped, they have a good support and have refunded all to my card, this is very good, have a good support and service, this I can say.

 
2 stars
Support
2 stars
Features
2 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

Do not believe the hype, DreamHost is the absolute worst web host I have ever used. My websites are constantly down, and incredible slow loading. Their 'support' (which really is a joke) uses white lies to cover up why my sites are constantly down, and it's one thing after another even though I bought a private server with them.

I transferred the website on my server with 90% of traffic to another web host, and my site is still down all of the time. Save your money and spend it elsewhere.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I registered a few months ago, and I got a year for only 9.49 USD. I said "Amazing", The first days The server wasn't too fast (I Suppose because a LOT of people bought the promo) but after some days the speed of the site go to the normal. Is really fast, the uptime is 100% and never had a problem, I din't contact support because I don't had any problems with my site.

I own a Forum with 8000+ registered users, and 1000 daily visitors (In average). I'm So hapy with Dreamhost, is a rellay Nice and Good Host.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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DreamHost are great because they are only host that combines great hosting features with amazing prices, I can't single out any one feature of DreamHost because they are all amazing. One click installations, some would say too limiting with only a few choices compared to others running cPanel, but the fact that DreamHost allow direct SSH access to your home server without requiring any further setup is incredible. I have had to jump through so many annoying hoops with other hosts to have SSH access applied.

.htaccess management, web stats, google apps integration for mail, fast subdomain and redirect setups...

its all fantastic. The best thing though? DreamHost Hosting Codes program, you get people signed up to DreamHost, and credit is applied for your own site.

This Entire years hosting has only cost be USD $9.95 so far! Last of all, the support is the quickest I've had, ask a question, get an answer in under an hour in most cases and if thats to slow the almost instant live chat has been the difference between a small change for DreamHost or a critical failure of my site. I can't praise DreamHost enough!

 
4 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

DreamHost is awesome, I have never noticed any downtime on the server my site is on. They have a real easy to use hosting panel once you transition to it from cPanel. Most hosting providers use cPanel so there is a learning curve if you are used to using cPanel.

They offer a good amount of customization through the panel. I would say that any person could learn to use their panel and setup a website fairly quickly. DreamHost is suitable for anyone looking for a web host. I think the best thing about DreamHost is that they provide lifetime free web hosting to 501(c)3 (non profit) organizations which is good for churches looking for a place to put their website without the large amount of cost.

 
2.5 stars
Support
3 stars
Features
1 stars
Uptime
5 stars
Value
1 stars

Was this review helpful? Yes | No

I was reading a blog when I came across a article stating Dreamhost was giving free domains to Yahoo Geocities customers since they bought them out. I remembered creating one a long time ago, but decided to host my site at home so I could have a bit more power of configuration. For free, I have unlimited disk space and bandwidth along with my domain, http://newbieworks.org for 2 years.

I was a little disappointed because they have no common control panel like cpanel or vistapanel. Their custom panel takes a little getting used to and I had to wait until the next day for the account details and FTP to start working flawlessly although that is expected. Since my site it still small, the speed some relatively good.

I've only had my site for around 2 weeks now, but everything seems to be working. I was able to transfer my forum, http://newbieworks.org/pceasies, from a free Byethost account over with little problems (after a I cleared the Wordpress cache). Transferring the MySQL database was easy.

Dreamhost has one-click installers which are nice. They also offer some easy to setup services like streaming video and setting up Amazon CDN. Once you have everything setup (you need to manually enable PHP, which I found to be a bit annoying) you really don't have to worry about the control panel anymore.

I haven't had to deal with customer support yet, so I can't comment on that. I'm going to stream some videos pretty soon (although my site is still very, very small and just starting), so I'll have to see if they like that. If you know the basics you can get started pretty easily.

You may want to play around in the control panel to get the feeling for it and where everything is. They do have phpMyAdmin once you setup MySQL. If you know how FTP works then it's not very hard to get started.

They also offer FrontPage Extensions for those people for still use Frontpage. To me, a newcomer to paid hosting, it seems like they offer everything expected of a paid host. As I've mentioned time and time again, the only issue is the odd custom control panel they have.

I think anyone who wants to start a website should at least look at Dreamhost (GoDaddy does not have a cpanel either). If I could choice again, I probably would go with BlueHost instead, but it's more of a user choice on what you want.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost rocks. They have a very friendly staff to support the clients. I always get very quick reply whenever I ask any question regarding my hosting problems.

They have CloudFlare enabled, and it is a unique feature which takes care of website speed. I love this very much as my site ranked very fast in Google. It speed plays a huge role in Google ranking, thanks again.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost is pretty great. Their support staff responds back within 24 hours, maybe even less. Their Free Whois protection comes in handy when you have a personal website and don't want your real home address to show up.

Pricing is pretty great too. $9.99/month with a year commitment which you can cancel at any time. Overall their control panel is simple and unique!

 
Screenshot of http://dachsie.org
4.5 stars
Support
5 stars
Features
5 stars
Uptime
3 stars
Value
5 stars

Was this review helpful? Yes | No

I have my two websites hosted on dreamhost (one for blog and another for company) . Using Dreamhost for last 2 years the thing I would like to mention about them is that their customer support is very nice. Once my website got down due to some technical flaw I emailed them and then what was the surprise that they replied me within 2 hours and after that my website was up.

Yeah would like to mention that they have too many features. At last I had some issues on their up-times but some time only. But as you get so many features and a great support it is manageable for new websites.

 
Screenshot of http://www.pcroadshows.com
4.5 stars
Support
2 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The support could be better. I've had a few problems, most have been resolved, but I've had one recently, and I don't understand the answer and asked again, and was just sent to the wiki page and told to 'read it'. I still don't understand how to get out of my email problem, but I'm going to have to put up with it!

the 'wiki' can't do everything! Hosting etc fine - support needs to be improved

 
Screenshot of christmas24-7.com
2 stars
Support
1 stars
Features
2 stars
Uptime
3 stars
Value
1 stars

Was this review helpful? Yes | No

I have been with Dreamhost for a year and had nothing but problems with their poor customer support. I was reading some of the other reviews which I wish I had before I signed up with them. I can't tell you how many times my site has gone down and now all my sites have been infected with malware. .There customer support is awful, slow and is of no help, confusing and pasting textbook replies.

I have put a lot of work into my sites and will now have to start from scratch. I am looking at other host now and would not recommend.

 
Screenshot of livingdesignstudios.com
2.5 stars
Support
1 stars
Features
3 stars
Uptime
4 stars
Value
2 stars

Was this review helpful? Yes | No

I have been unhappy with Dream host, and their lack of customer support. We had been having trouble sending emails. Before we knew what the problem was, I requested a Tech support call.

we received a email from Dream host saying that they had a overloaded serve, and that all emails would be sent if a few hours. But they still charged us for the Tech support call, I disputed this charge and they said they would reverse the charge. But they didn't, instead they froze our account for a past due charge of $9.95.

We did not have the log on password since our account had been set up to auto pay to our credit card. So we had not way to get a reset password email from Dream Host. So our business sat a whole day without email. Dream host is inexpensive but it is worth it to pay a little more and use a company that has better and faster tech support options.

 
Screenshot of abdig.com
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I would recommend Dreamhost. I've been working with them for a while and have only had a couple of down times. Their support is quick, although phone support is quite limited.

I have very simple sites and their structure is right for us. Easy to start a new site and manage assets.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

My 5 years of experience with Dreamhost is amazing, they are top notch in every possible aspect. I have never seen my website go down because of maintenance or whatsoever reason. They are very smooth and they always inform in advance about any upgrade related to server if they are going to do.

Customer Support is great and they give responses to even technical queries as if I hired a coder. I never faced any difficulties with backup of data, infact in some crisis situation, I lost my backups and dreamhost was able to restore my website in minutes. That became one of the reasons why i never switched from dreamhost because i know they will help me get my website up withing minutes.

The pricing is appropriate, I use a three year annual plan for my hosting (Shared hosting package)and it works out pretty well which gives me decent saving on my pricing, I only go for long terms plans because I know that I am at the right place. Dreamhost even provides SSL certificates for Free which is really important for everyone these days as it is one of the ranking criterion in search engine rankings. I am happy to host a dreamhost and couldn't imagine a scenario where I have to think of hosting at different hosting company. Cheers

 
Screenshot of http://www.synescent.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've used Dreamhost for many years hosting my own domains and some for friends and family. I'm a developer with limited server admin knowledge and I find the control panel extremely helpful and easy to use. Whenever I've needed support I've got the answer I needed within a few hours although UK/US time difference affects the wait.

One thing I love is that you can reply to their automated emails and support will get back to you directly - why can't everyone do this? So much more customer friendly than "Do not reply" emails
The domain registration is simple but could be enhanced by allowing multiple domains to be registered simultaneously - maybe the answer is to prepay some money to my account? Overall I'm very satisfied although I am a probably a pretty light user of the service

 
4.5 stars
Support
5 stars
Features
3 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost is for us as a nonprofit organization indeed a dream, as we operate on a shoestring, and appreciate the free hosting service. We are currently trying to change our website platform to WordPress, and, as a technically challenged user, I asked Support for help in knowing how to do so. Response was quick and efficient.

I'd already installed WordPress on our domain, following very clear instructions in earlier messages from Dreamhost, but have not yet activated the site, since we need to use FTP protocol to back up and delete our current website before the changeover. I have asked our webmasters who created the site to help me do so, since I'm afraid of messing things up if I try it myself. Will let you know my progress. Thanks so much!!!

 
4 stars
Support
2 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I was reasonably satisfied with the Support response when a partner of mine went to register a client site and was denied access. The problem was resolved quickly once I brought it to your attention. It was due to his having used a credit card that was already attached to another account and/or registering a new account from the same IP as an existing one.

What I Don't like about it, and find unacceptable, is that the error was flagged After payment was already processed. The money was taken and we were dead in the water pending contact from Dreamhost - apparently "within 24 hours", but our client was expecting the account to be accessible that morning, up to 24 hours was too long, and no option was provided for live chat. It occurs to me that perhaps your security check should happen Before payment is collected, thus giving the customer the option of self-correcting whatever issues exist and continuing with their business, rather than being forced to await your leisure.

It further occurs to me that blocking registrations from IPs already used to register another account is counter-productive in the case of developers who recommend you to clients, then set those clients up on your system. I'm not really sure what scam you're trying to protect yourselves from with this one.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Literally have hosted my sites (plural) with them for years. You cannot beat their uptime or their features and simplicity. I don't know why there are so many negative reviews attributed to their support - every interaction I've had with them, whether via online or phone, has been top-notch.

As I mentioned, I personally have 3 sites registered with their service and I have done freelance work for clients who have also decided to go with DreamHost. Every client I've worked with is thrilled with their decision and I am more than happy to suggest and recommend DreamHost as my hosting provider choice. The decisions I make while doing freelance web/development jobs reflect on my work and obviously on my abilities as a developer and designer.

I am more than happy, and comfortable, to recommending DreamHost to clients because they're so reliable and I've had such a positive experience with them. Seriously, they're amazing. And you cannot beat the value.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost is one of best hosting provider i've ever seen. Its just give me everything about hosting. Domain registration feature is just cool and easy.

DreamHost also provide latest version of cPanel. The best thing about DreamHost is its security system, dreamhost provide the best security system in webhosting. Oh, ya you can also register free subdomain at .dreamhost.com !!

For mail sevice dreamHost using SquirrelMail its fast,easy and comfortable. Also dreamhost have great uptime. Thanks dreamhost for complete hosting solution!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

DreamHost is my second favorite shared host. Support and features are awesome, but I'm a big fan of cPanel so I've never been as comfortable using their good but different custom dashboard.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I am working with DreamHost since 2009 and their service is awesome, nice support but I find them little costly. There are two accounts I am having one is reseller and another is VPS both are good as there is almost no downtime and best part is their control panel they provide us with a control panel even in their VPS which helps us manage the server more easily and quickly while others don't offer and control panel when we go for VPS. With most of the hosts when we go for VPS we need to configure servers on our own until we don't go for managed VPS but with dreamhost this is the best part for those who don't want to mess up with the Linux commands which are generally needed to host sites on VPS.

I run network of sites I opted DreamHost VPS for high traffic site and reseller one for low traffic sites in reseller we get cpanel and unlimited database which again gives flexibility to host unlimited low traffic sites as they provide unlimited bandwidth. Its easy and fun to operate site with DreamHost and if Your Site get quite good number of visitors you can join their affiliate program they offer decent referral commission on each sale made through your referral. Getting referral sale for DreamHost is also easy as they are having wide range of creatives which can be used on sites to generate sales.As they are one of the biggest players in web hosting its easy to convince people to go for DreamHost.

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Well its been 10 months since i am using dreamhost its quite early to write up a review but still i would like to share , the experience so far have been satisfactory i cannot say that there was no downtime, actually i have seen a lot of them :) still i am happy with it. There have been instances when my hosting was altogether shifted by the support team to a different server to resolve issues, the support is excellent, the hosting plan in itself is good at least for shared hosters you get everything unlimited i.e. u can host unlimited website i currently host a dozen of them, and yes the One Click Installs are amazing, The affiliate programme is amazing i paid for first year of hosting and already i have earned much to pay for my next few years of hosting with them

 
Screenshot of http://www.pckz.cl
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Dreamhost are great because the suport is very great, i get responses less than 10, 12 hours. Have a wiki avaible, a very active forum and a special domain dedicated to state for a hosting. The values are cheap, but for me just a free hosting, i dont add advertising, the control panel interface is very intuitive and the speed is good.

On the technical side supports several php modules, although not allowed to fopen, I curl scheduling solutions without any problem. I had other hostings before, but were expensive and space was very little, so I am now contracting with a few but they are very good, among them this dreamhost
Sometimes when I'm traveling and need to make some adjustments on some file or change a few lines from a script, I have no problem login from a mobile device via ssh and make the appropriate changes. so far have had no problems with dreamhost, apart from which he had commented on the php module. I always recommend to my friend that hosting.

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
3 stars
Value
5 stars

Was this review helpful? Yes | No

I have two dedicated servers with Dreamhost plus another bunch of sites in the shared environment, and while they might not be the most reliable in terms of uptime, the customer care is generally very good (you won't receive copy & paste responses that don't answer your questions), and this means I'm inclined to forgive them for hosting that is less-than-100% solid. It's probably not the best place for mission-critical stuff, but it's cheap and cheerful and undoubted value-for-money.

 

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Dreamhost Frequently Asked Questions

  • Where is DreamHost located?

    The company is headquartered in Brea, California in the USA.

  • Where are its datacenters located?

    The company utilizes one datacenter in California, and one in Virginia.

  • Does DreamHost have a money-back guarantee?

    Yes, but it's limited. DreamHost only offers its 97-day money-back guarantee on shared hosting purchased by credit card. No other products, services, or payment methods are eligible. If you received a free domain, the value will be deducted from your refund.

  • Is there a minimum contract period?

    The minimum term on most packages is 1 month.

  • Which control panel does DreamHost offer?

    DreamHost has its own proprietary control panel, Web Panel. 

  • Does DreamHost offer support over the phone?

    DreamHost prefers support requests to go through its ticketing system. You can open a new ticket by filling in a form on its website. Its technical support team is based in-house, and is available 24/7. It does offer live chat as well. If you'd like to speak on the phone, you'll need to ask for a callback. There is a fee for telephone support.

  • Is support multilingual?

    No. The support team provides support in English only.

  • Can DreamHost help me to migrate my website?

    No. If you need to move your site, you will need to do it manually. DreamHost provides some support documentation, but it will not migrate your site for you.

  • What programming languages are supported?

    PHP 5, Python, Perl, Ruby on Rails, and Ruby are supported on shared hosting plans. IPv6 is also supported.

  • Does DreamHost have a reseller plan?

    DreamHost allows reseller, but it doesn't offer a traditional reseller option. If you want to resell its hosting, you just add your customers' domains to your account, and manage them in the usual way. DreamHost does not provide any white label services or support, and you will be fully responsible for any violation of DreamHost's terms.

  • Are backups included?

    DreamHost takes daily snapshots, but these are for internal use only. DreamHost is vague about the details, so it would be wise to make your own backup arrangements using the manual backup feature in the web panel.

  • What payment options does DreamHost accept?

    DreamHost accepts major credit cards, checks, wire payments, money orders, gift certificates, and PayPal.

  • Can I create more than one website?

    On a shared hosting plan you can create unlimited websites. On a WordPress hosting plan, each additional website attracts a monthly charge.

  • Can I install Magento?

    In theory, Magento will run on any plan with sufficient storage space and RAM. DreamHost does not offer specialized Magento packages.

  • Are DreamHost's servers secure?

    DreamHost's sites and servers are protected by around the clock. The company does not provide details about the nature of its datacenter security.

  • Are one-click installers provided?

    Yes. DreamHost offers around 20 one-click installers, including WordPress, Joomla!, MediaWiki, phpbb, and Zen Cart.

  • Could I host an image-heavy site with DreamHost?

    Yes. DreamHost offers unlimited resources on its shared hosting plans. Providing you do not create a resource-intensive website, such as a download site, you should not run into any problems.

  • Does DreamHost offer any discounts for non-profit organizations?

    US non-profit charitable organizations can claim a free shared hosting plan. A 501(c)(3) letter will be requested. 

Dreamhost Features: Do They Support Your Favorite Feature?

Who Are The Most Popular Dreamhost Alternatives?

Overall 3.5 stars
Support
3.5 stars
Features
4 stars
Uptime
4 stars
Value
3.5 stars
Visit Dreamhost

Price Comparison

Dreamhost$6.95
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

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