EKM In 2021: What Do EKM Client Reviews Say?

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EKM is an UK-based e-commerce website builder that gives people access to everything they need to get started selling online, from site design to hosting and marketing. They pride themselves on their transparent pricing models and will never surprise you with hidden extra costs.

EKM is suited both people new to e-commerce and those who have previously been selling online. Better yet, they provide advanced support to inexperienced users, with a dedicated account manager to help you out from setting up your store to making your first sale.

The company offered the first cloud-based e-commerce platform in the UK back in 2002. Their position as industry leaders shows their expertise in this area. Today, EKM powers over 30,000 shops worldwide.

EKM Home Page

Full Access to All Features

No matter what plan you choose, you will have access to all of EKM's features. You will also get a free SSL certificate and a free domain name.

Try out any of their plans free for 14 days to see if you like what they have to offer. If you do decide to continue using their services after the trial is over, you will be eligible for their 6-month, money-back guarantee.

EKM's plans are broken into three pricing tiers. Their cheapest plan will provide everything that you need to get started online and will be perfect for anyone with a small e-commerce business. Once you start making more money in sales, you will be required to upgrade your plan.

The company provides a rare opportunity to have a personal account manager for 3 months on their cheapest plan. Higher-level plans will give you an account manager for longer, more frequent site reviews, priority and emergency support, and more user accounts for your store. People on all plans have access to their UK-based support via call, email, or live chat during business hours.

EKM Themes

EKM Reviews by Our Community

Overall Rating from 1 Reviews by EKM Customers


Most Helpful Reviews

Peta Davies avatar
Peta Davies darwengala.com
Nov 27, 2019

Although it's not the cheapest platform on the market, it's certainly the best we've found. The majority of apps/features are free of charge (on other platforms you often have to pay for these) and the support team helped our volunteers get to grips with using the platform in no time at all.

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Website Building and Design

Building an online store with EKM is simple and does not require any coding skills. You just have to pick a theme from their 150 templates designed for different specific industries, add your own products, and you will be ready to start taking payments.

All themes perform perfectly on all devices and you can customize the colors of any theme to suit your brand. For further branding, EKM provides you with a logo builder where you can create a unique logo to place on your store.

To add products to your store, EKM gives you an award-winning interface. Edit and add products in bulk to simplify the work you have to do. For people that are already selling on eBay, EKM gives you eBay integration to easily move products between stores. Categorize your products so that both you and your shoppers can find them easily. Customers will be able to filter your products by brands, colors, or sizes.

EKM allows you to edit your product images directly from their dashboard. Add filters, crop, or enhance photos to make them more appealing to website visitors. Upload multiple images with a simple drag and drop. Add promo stickers to your image to display sales and discounts.

You can add as many pages as you want onto your website. Make an about page, contact page, delivery information page, or whatever you like.

For people with some basic coding skills, EKM lets you build your own theme with full access to the HTML and CSS of their templates.

EKM Themes

Provided Hosting

EKM hosts all websites on their own secure servers with a guaranteed 99.9% uptime. They also provide 24/7 server monitoring.

Their hosting gives you unlimited bandwidth and storage space so your website can handle numerous visitors and unlimited store products.

Payment Processing and Order Management

EKM lets you accept various payment methods using Klarna, PayPal, or 20 other payment gateways. Klarna simplifies the checkout process for credit card customers, reducing cart abandonment. Note that you will be charged typical credit card transaction fees. Your shop will only accept PCI compliant payments to keep you safe from fraud. Set up multiple currency options to reach customers all over the world.

Access your customer database from any device so you can view your orders when you're on the go. You can even link your Amazon or eBay stores to your EKM database so that you can see all of your orders in one place.

EKM Services

Marketing and Conversion Tools to Boost Sales

To optimize your website for search engines, EKM allows you to add custom metadata so that Google can index your pages properly. You store will also be compatible with a Google-friendly product feed, so your products show up in search engines with their images attached to them.

EKM's email marketing features are available to all users. You can also reward your website visitors with loyalty points to encourage them to keep shopping with you. Use discount codes and display related products to shoppers to help them make purchase decisions.

Connect with Google Analytics and Webmasters to keep track of trends and gain valuable insights into your customers.

For content marketing, EKM integrates your WordPress blog with your online store. You can also link your store to major social networks like Facebook and Pinterest to widen your audience reach.

Conversion optimization features include:

  • Instant live chat for offering customer support
  • Abandoned cart saver that emails customers who fail to check out
  • Email notifications to customers when a product is back in stock

Great for Anyone New to E-commerce

EKM provides a simple platform on which to build your new e-commerce website. And, coders can take advantage of their fully-customizable themes to design their store exactly how they want. With multiple features available to all plan levels, every user will have access to valuable marketing tools, conversion optimization, and payment features. Why not take advantage of their free trial to see if they're right for you?

Review EKM

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Toni Allen

About Toni Allen

Webmaster, mom, juggler. Toni manages the day-to-day operations of WhoIsHostingThis. She is a keen hiker, climber, and outdoors explorer.

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