Last updated: December 26, 2018
Evohosting Review: Is This High-speed Host Evolved Enough for You?
Important Update 2018: EvoHost has been merged into Tsohost
Evohosting is a UK-based web hosting service, owned by Daily Internet Services Limited. They have been in business since 2004.
Services and Specializations
When they opened, Evohosting made a commitment to provide great uptimes and excellent customer support. In recent years, they added speed to that mix, and now they strive to maintain enterprise-level hardware and software to maximize their server speeds and prevent downtimes.
They offer a variety of shared hosting plans, from inexpensive starter packages to Ecommerce and Enterprise packages, so it’s easy to find a package that fits your needs. Additionally, if you choose a package and then outgrow it, they have a handy upgrade/downgrade quote request form on their website. Plans vary mainly on the allotted disk space, bandwidth, databases, and email accounts.
Most other features are present for all plans, including over 300 one-click installation scripts, a cPanel control panel, a free domain, and support for the latest versions of PHP, MySQL, etc. The Ecommerce and Enterprise packages also include a free SSL certificate.
While their shared hosting plans promise the best resources and superfast performance, they do come with some limitations. Their terms and conditions state that no shared hosting package can use more than 10% of any system resource for more than 90 seconds. Clients who exceed this may be asked to move to a Virtual Private Server or their site may be taken offline without prior notice.
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Evohosting’s servers are located in the Pulsant data center in Maidenhead, Berkshire, one of the only data centers in the UK that is independent of London. Pulsant offers a fully redundant BGP network, two 10Gigabit networks, and two independent IP Transit networks. Evohosting’s servers are built on 2x Quad Xeon hardware with 48GB of RAM and solid state drives.
On the software side, they utilize the CloudLinux OS in order to provide increased speed and stability and optimize their shared hosting platform.
CloudLinux allows them to give every shared client their own Lightweight Virtual Environment (LVE). The LVE provides a specified amount of CPU and RAM for each account, so you don’t have to worry about one person’s site consuming all of the server’s resources.
They also utilize LiteSpeed for their web server, which is capable of processing request up to 6 times faster than Apache.
Support and Customer Service
Evohosting offers a web-based help desk, which is available 24 hours a day, 7 days a week, 365 days a year. Tickets can be submitted through your online account; however, if you are having trouble accessing your account there is also a secondary contact form you can use.
Their terms and conditions promise impressive SLAs of just 2 hours for a response and resolution within 6 hours for 99.9% of cases. Additionally, emergency support requests (if your server goes down) will be responded to within 2 minutes.
Security and Backups
Evohosting provides automatic, daily backups to another server. These backups including all of your files, email, and databases, and are kept for 30 days. Like most hosts, their terms and condition state that they are not responsible for loss or damage to your content, so you shouldn’t rely solely on their automated backups.
It’s always a good idea to make your own backups, and store those on a separate system. In this case, doing so at least once a month would be ideal, just in case an issue is detected that goes back further than the 30 days they store.
Evohosting boasts a 99.5% uptime guarantee, and they back that claim with monthly uptime credits if they fail to deliver. If uptimes fall to 95-99.4%, you are eligible for a 25% discount for the month, 50% if they fall between 90-94.9%, and 100% if they drop below that.
However, these guarantees do not pertain to events such as power failures or other issues beyond Evohosting’s control, or to schedules downtimes.
Billing and Payment Policies
Evohosting offers a 14-day money back guarantee policy. During that time, you can cancel for whatever reason and receive a full refund, less the price of domain registration. In addition to your domain fees, some optional features are non-refundable, including account upgrades, SSL certificates, and installation charges.
All payments are due with 7 days of your invoice, or your account will be suspended. If payment is not received within 30 days, your account will be terminated and all data on your server will be deleted. Automatic payments are available, for those who don’t want to worry about it.
If you’re looking for a fast, reliable, UK-based host that runs modern equipment and software, Evohosting might be the company for you. They promise some impressive up-times and SLAs, and (surprisingly) back those in their terms and conditions.
If you’re looking for an inexpensive, shared hosting plan, the LVE environment should be very appealing, because you’ll know exactly how much CPU and RAM you have available, without worrying about someone else on the server using up all the resources.
Most Popular Evohosting Hosting Plans
|Price||$4.80 / mo|