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FastComet Reviews: Super-Speedy Cloud Hosting from a Little-Known Web Hosting Company

35 Reviews
Last Updated Jan 31, 2018Add your review

FastComet Features

  • PHP
  • WordPress
  • MySQL
  • Perl
  • cPanel
  • Linux

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fastcomet.com
Location:US

FastComet Introduction

FastComet Introduction

Fast, cheap, and simple hosting services are what FastComet stands for. They offer higher quality services than most “low-cost” hosts and are a good choice for small and medium businesses around the world.

FastComet is a web hosting company based in San Francisco, California. The company has been in operation since the late 2000s and moved into public cloud hosting in late 2013.

Popularity of FastComet

It now serves more than 11,500 customers in 70 countries worldwide.

When FastComet launched its public cloud service, it switched its focus slightly. By doing so, they placed emphasis on packaged solutions rather than simply hosting services.

It now primarily focuses its business on SSD cloud hosting solutions.

FastComet Shared Hosting

Shared Hosting (“Web Hosting”) by FastComet

FastComet offers 3 main types of hosting: shared, cloud VPS, and dedicated.

FastComet's shared hosting is provided from a choice of data centers and is marketed in less technical language that will appeal to new hosting users.

It offers a basic plan for a single website or more advanced plans for multiple sites and domains.

All plans benefit from unlimited bandwidth and SSD storage, and all servers run CloudLinux with FFmpeg support. Free SSL certificates are also provided through Let’s Encrypt.

Noteworthy Features

There are a handful of features that make FastComet’s shared hosting stand out from almost any other host:

  • Free Domain for Life
  • Guaranteed Resources
  • Renewal Price Same as Registration
  • Free CDN
  • Choice of the Data Center
  • SSD Disk Space
  • Open-Source Hosting
  • FastComet Site Builder

It is rare to find even one of these features offered on shared hosting, let alone all of them.

Free Domain for Life

Some hosts offer free domain registration for one year when you sign up, and then you have to pay an annual registration fee.

FastComet provides that free domain for life as long as you are hosting with them.

Guaranteed Resources

There’s always a risk with shared hosting that other sites on the shared server will slow down yours (or take you down altogether).

FastComet guarantees a certain amount of resources so that your site won’t suffer as much if your server becomes congested.

Renewal Price Same as Registration

Many hosts offer a cheap price on their website to entice you to sign up. Then, once that initial sign up term is done, they start charging you their “regular” rates.

FastComet charges you the same price that you signed up for.

Free CDN

Your site files will be replicated on 70+ servers around the world so that visitors anywhere can access your site without their location potentially slowing them down.

Choice of the Data Center

You get to choose from FastComet’s 8 data centers that span 3 continents. This is a humongous advantage as in many cases you have little to no control over data center choices.

SSD Disk Space

All plans on FastComet utilize SSDs, which are 300% faster than standard HDDs at read/write operations. In plain English, your site runs faster.

Open Source Hosting

Under open source hosting on FastComet’s website, there are 4 hosting plans listed:

  1. WordPress
  2. Joomla
  3. OpenCart
  4. SocialEngine

While confusing at first, these are just the shared hosting plans re-named for each piece of open source software.

They feature a 1-click install, but that’s provided on standard shared hosting plans through Softaculous anyways. When you look for more detail on each individual plan page, they all link back to their shared hosting comparison page.

FastComet Site Builder

Having a site builder is a huge time saver

Having a site builder is a huge time saver.

If the site you’re trying to build only has a few pages, a site builder might be a better choice than a full-blown CMS, especially if you’re new to web development.

FastComet offers their own site builder, hosted upon their shared hosting services. It’s the same price as the shared hosting by itself. It’s simpler to get a site running, you start by picking a theme.

Drag-and-Drop Builders and Themes

There are lots to choose from, some are great, and some are a little dated.

It’s not the best selection of themes that I’ve seen a site builder offer, but it’s far from the worst. Then, use the drag and drop builder to change text and images, and add any elements you’d like.

If you know exactly what you want, you can have your site running within 30 minutes.

FastComet Cloud VPS Hosting

Cloud VPS Hosting

Moving on from the shared hosting, we have FastComet’s cloud VPS plans.

These are quite a bit more expensive but offer a significant upgrade in performance. Any business with a decent amount of traffic should be looking at these plans.

With shared hosting, you share a server’s resources with other sites. Your resource allocation will be inconsistent because it depends on how much they use. With a cloud VPS plan, you have your own specific space on a server (much more than on a shared plan), and no other sites affect the performance of yours.

Perks of the Plan

You get all the positive aspects of a shared plan, but there are also a few big features you get access to with a cloud VPS plan:

  • Completely managed - FastComet handles server maintenance, security, and performance.
  • Scalable - You can upgrade or downgrade to a different cloud VPS plan at any time if you need more or fewer resources.
  • Root access - Not many other managed hosting services provide complete control over your virtual server.

One aspect that is better than many competitors is that your VPS is ready minutes after ordering. It takes other hosts hours or even days sometimes to get a server provisioned when you order.

FastComet Dedicated Hosting

Dedicated Hosting

For even better performance, you can choose a dedicated hosting plan. These are the most expensive and highest performance on FastComet.

The feature set is very similar to the cloud VPS plans, just with more resources available. Dedicated servers are provided on a fully managed basis, with cPanel available on all plans, plus hybrid HDD and SSD storage.

Free Installation and Protection

Applications and modules are installed free of charge by the FastComet tech team; applications can also be upgraded at no cost.

All servers are provisioned with a free web and CSF firewall that helps to mitigate the risks associated with DDoS attacks and other malicious hacking attempts.

Infrastructure

FastComet offers to host from 7 datacenters in 3 continents. It provides details about its data centers on its website, splitting them by location, although it doesn't offer any clues as to the names of the facilities it has chosen.

FastComet Datacenters, although they do not belong to them outright

FastComet Datacenters, although they do not belong to them outright.

It appears that FastComet colocates and does not own its own datacenters.

In the US, FastComet has servers in Chicago, IL, and Dallas, TX, which gives FastComet a presence in the north and center of the country.

Further Data Center Locations

In Europe, FastComet utilizes data centers in London (UK), Amsterdam (Netherlands) and Frankfurt (Germany). And in Asia, FastComet hosts from both Singapore and Tokyo (Japan).

All data centers have 24/7 security, redundant power supplies, fire suppression, and cooling, with green cooling in some locations.

If you'd like to test download speeds, FastComet provides test files and IP addresses for each of its data centers.

FastComet Control Panel

Control Panel

FastComet only provides familiar control panels and applications, making it an easy switch if you’re coming from a different host.

On all plans, the latest version of cPanel is the control panel provided. Having a well-known control panel as such has its benefits.

cPanel Custom Control Panel
Ease-of-Use Intuitive and familiar Could be patchy and poorly built
Script Installation Compatibility is guaranteed for hundreds of one-click installs Potential danger of having to manually install add-ons
Webmail Guaranteed compatibility for a handful of webmail clients You may not have access to your desired client
Security Familiar form of backups and security measures Danger of unfamiliar procedures leaving you vulnerable

It comes with Softaculous, the most popular script installer for cPanel, that lets you install hundreds of open source applications with a few clicks (WordPress, Joomla, PrestaShop, etc.).

The Softaculous installer is the king of scripts

The Softaculous installer is the king of scripts.

If you order a dedicated server or cloud hosting plan, you manage your server through WHM.

WHM Features

It’s made by the same company that makes cPanel, so the interface has a similar style and it’s intuitive to use.

WHM lets you manage important aspects of your journey as a webmaster. Here are 6 examples:

  • User accounts
  • Server configuration
  • SSL
  • IP addresses
  • Alerts and notifications
  • Host access control

WHM has a bunch of other useful features on offer once in use.

FastComet Support and Customer Service

Support and Customer Service

FastComet provides fully managed hosting with 24/7 support, which is always free with any plan. Historically, it claims to have resolved more than 93% of support inquiries within 10 minutes.

Users generally log in to their control panel to create a ticket, but support is also available via live chat and email.

From our initial investigation, it seems that FastComet does not provide support via telephone.

Relatively Decent Support from FastComet

FastComet calls their support “premium support” because they generally go above and beyond what other low-cost hosts offer. This includes:

  • 24/7 monitoring - They use a proactive monitoring approach to detect problems and solve them before they even become issues to you and your visitors.
  • Added security - All plans come with a free firewall that’s specifically configured to any CMS that you’re using to prevent common exploits.
  • Full support for all hosting aspects - Even though they only provide the servers, FastComet’s support team will try to help you fix any issues with open source software or other services like email.

Knowledgebase

FastComet doesn’t have a traditional knowledgebase that provides support documentation to guide you through problems.

They expect you to utilize the 24/7 free support instead. This is fine for most users, but you may have a different opinion. Instead of a traditional knowledge base, FastComet has created a series of tutorials to teach customers how to use a particular aspect of hosting.

The availability of tutorials compensates for the lack of phone support up to an extent

The availability of tutorials compensates for the lack of phone support up to an extent.

These are all extremely well written, and they have tutorials for just about every aspect of hosting.

It may not be the quickest solution if you’re trying to solve a specific problem, but if you’re willing to learn about the software that you’re using, it’s a great resource. You will be better off in the long-term if you utilize these tutorials.

Backups

On all shared hosting plans, FastComet includes one-click backup tools for fast, simple backup creation of hosting account data. Additionally, all of the restore operations are free.

On dedicated server plans, backups are taken daily and weekly. FastComet also offers free snapshot backups on request.

Uptime Guarantee

FastComet does not offer an uptime guarantee on its web hosting plans.

Should you be wary based on that? I don’t think so. I view uptime guarantees as a last-resort.

Most hosts that have them make you monitor uptime and then go through a painful process to get reimbursed a small amount. In most cases, they’re for show, but don’t really mean much.

I think a host being transparent and including tons of extra performance and support features like FastComet does means a lot more than an uptime guarantee.

Billing and Payment

FastComet customers can pay for their plans via credit card or PayPal. It accepts Amex, Discover, Visa, and MasterCard.

Customers are not tied into a contract, and all plans are provided with a 45-day money back guarantee.

Setup Fee

When you sign up for any plan, you get to choose your billing cycle. You can choose to pay every month, year, 2 years, or 3 years.

Payment information is considered transparent on their site

Payment information is considered transparent on their site.

If you pay monthly, you have to pay a $19.95 setup fee. The fee is waived for the longer payment terms.

This is obviously a big deal if you’re signing up for a cheap shared plan.

Liking This Host So Far?

Well, here are a few options which share similiraties with FastComet. Check them out!

LiquidWeb

If you’re concerned about not having an uptime guarantee, LiquidWeb offers a 100% power uptime guarantee. Their services are pricey, as they only focus on high-performance hosting (no shared hosting plans).

They offer 24/7 support, managed plans, and the latest server technology. You can learn more in our LiquidWeb review.

SiteGround

A great overall host that offers all types of web hosting. Their shared hosting also has a free CDN, SSD disk space, and free SSL. They offer 24/7 support and have one of the best traditional knowledgebases I’ve seen.

They have no setup price, although they have a higher “regular” price after your initial term is over. Here’s our SiteGround review if you’d like more detail.

Kinsta

If all you’re looking for is high performance and simplicity for a WordPress site, Kinsta is a great alternative.

They only offer simple managed WordPress hosting that is hosted on servers that are customized for optimal WordPress performance. Here’s our full Kinsta review.

FastComet Overview

Overview of FastComet

It’s easy to be overwhelmed when you visit FastComet’s site for the first time because they provide a ton of information about their plans.

But some things are more important than others, so I’ll try my best to distill all that information into the most significant pros and cons of what FastComet has to offer.

Pros

I could make a huge list of pros for FastComet, but a few really stand out compared to other similar hosts:

  • Free CDN and SSD on all plans - Only a few other web hosts offer these modern hosting features on shared hosting plans.
  • Free domain for life - This is a unique offer I haven’t seen elsewhere. Almost all hosts who offer a free domain only do it for the first year, and then charge a significant renewal fee.
  • Massive tutorial base - If you want to learn about web hosting, FastComet has the best collection of high-quality tutorials I’ve come across.
  • 24/7 premium support - Whether or not you actively need support help, FastComet’s support team is monitoring your site for issues and fixing any they can. They are available 24/7 through ticket and live chat support, with quick responses.
  • No hidden fees on renewal - I love how transparent FastComet is. When you sign up for a plan at a specific price, that’s what you pay when you renew. Some other hosts jack up the price during renewal.

Cons

I don’t have any huge deal-breakers to complain about when it comes to FastComet, but there are a few cons that may lead you to opt for a different host instead.

  • No traditional knowledgebase - While tutorials are great for learning in general, they don’t usually provide instant help if you have a specific problem.
  • No uptime guarantee - While I don’t think you should expect to run into significant issues if uptime is crucial for you, there are other hosts that offer close to 100% uptime guarantees.
  • Setup fee if paying monthly - If you choose a monthly billing cycle, there’s a $19.95 setup fee, even on cheap shared plans.

Summary

With its cloud hosting services, FastComet takes aim at some of the most established hosts in the industry and markets its plans quite aggressively against them.

There are a lot of reasons to investigate further: multiple datacenters, full management, and support promises are all compelling.

With a broad geographical spread, a diverse cloud hosting catalog, and a clear focus on future growth, FastComet will be an attractive option for customers at all levels of business.


Additional material by Claire Broadley.

Last updated: 2018-07-26

Most Helpful Customer Reviews

Screenshot of http://www.bloggingjerks.com
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Hosting with FastComet for a lot of time, I have some general idea of how they work. FastComet
Pros:
1. Offer Awesome Support which is usually answered within 10 minutes
2.

Fast Speed
3. Help regarding website problem such as improving speed, installing plugins, site checkup etc.
4. Value for Money
5.

Many Freebies

Cons:
1. A bit on Downtime faced at Beginning but now running very well

I would totally recommend fastcomet to someone who is starting a new blog or running a small business site.

 

35 Reviews of FastComet By Our Users

Screenshot of http://bloccodelloscrittore.net
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Support is extremely fast and effective. I tend to have fun getting my hands dirty with my code and my websites, so very often I touch what I'm not supposed to touch. Support is always ready with patience to solve my problems and help me through my hosting. Very good service.

 
Screenshot of http://samuraidesign.com.br
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am absolutely amazed with FastComet since I migrat from my old host. This is insane! It's everything fast and working perfect.

The control panel is clean and organized, and everything is easy to find. All the tasks that I need to do are simples in a glance in the same place. I really enjoy and was surprised for almost everything, but what really let
me shoked was the light speed and quality of support team.

All the guys are very good and know all about this job. Thank for your deep
support while I was migrating guys! In special to Jack Mason, who is a special guy!

Thanks for beeing awesome FastComet. Keep this way!

 
Screenshot of http://www.brandhack.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with various hosting company for the past 13 years, and hands down, FastComet is by far the best I've ever experience so far. The servers are really fast, robust and not forgetting the support I'm getting from the FastComet team. And today i feel the need to write this review because one of FastComet support staff, Jack Mason has given me one of a kind support ever.

His answer and feedback is very detailed and helpful, with high level of understanding and empathy towards the customers problems and issues. And instead of just giving suggestions, he literally took the time to look into the website issues and diagnosed in detail every problems pertaining to it. In fact, he help solved the problems himself.

I've never encountered such support eversince. The same issues have been submitted several times before and it wasn't solved until Jack stepped in and took the initiatives to solved it himself. In conclusion, I would highly recommend FastComet to all my clients.

Congratulations! You guys rocks!

 
Screenshot of https://dssonline.ca
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Fastcomet has been great for me. Coming from Arvixe, it was a huge shock to see how good and responsive Fastcomet support is. The team had me up and running in no time.

As usual there are some issues that I faced with web hosting and every single time I asked for help, the support team were extremely helpful. They did their best to fix my problem as quickly as possible. I should also mention that the performance has been really good too.

They also integrate Letsencrypt SSL certificates in cPanel, which makes it really easy to use these SSL certificates free of cost. I would also like to specify the support team members who I have had great interactions with - Nickola Anastassov, Dimitar Karev, Jack Mason, Peter Wilder, Kyle G, Leon C. When I requested my websites to be moved around on the server, Nickola Anastassov was very quick with making the changes.

A minor issue was also resolved immediately after I reported it. All in all, I am very happy to have chosen Fastcomet.

 
Screenshot of http://www.matteoraggi.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

hundreds of tickets opened and closed with perfect happy sincere service as never before in 20 years! Thanks you Fastcomet
and thanks to Jack Mason too :-)
I used the base multidomain hosting and then growing up to speedbooster and also I suggested the same service to a friend and he is bery happy too, and another my friend is using the basic managed VPS and he is super happy too, 100 times better of Arvixe, for both server configuration and service.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been developing websites since 2010. Initially, I was using Hostinger. There were a ton of complications with them.

A lot of limitations. I left using it in 2014. Since then I was searching for the best.

I used a couple of hosts later. Support of some was good, Speed of some was good and Features of some were good but there were no overall hosts and also they weren't cheap at all. A friend of mine recommended me to use FastComet.

I'm using it from 2016 and no complaints so far. There were minor issues but solved immediately. Kudos!

to their support. They have budget-friendly hosting options. Setup is easy and time-saving.

The best thing, they provide a 14-day trial! The only not so bad thing I have seen is uptime. Their servers sometimes have downtime for almost 5 seconds not more than it.

If you're searching for a pocket-friendly host with all best features, you can go with FastComet! Hope this review helps.

 
Screenshot of https://autodecals.racing
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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All the time is all the best supporter ever guys... I love your support and I will staying arround... now going to asking to install opencart and some custom installation on theme for opencart

his too good to entertain all my need for the installation and solving the problem.

his good to fix the problem at my website... all the good job guys

thanks to Nikola Z. Level 1 Support

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Hello Everyone,
Just wanted to say that FastComet is a great hosting provider for me. Nikola Z a level 1 support specialist was able to help me out quickly. I had a issue with upgrading my forum, and the reason for that was, I had the wrong URL installation.

I did submit a video to show how I did the upgrade to Nikola, and he told what the issue was. After that, I had no issue with the upgrade process for my forum. Thumbs up to FastComet :)

 
Screenshot of https://memento-shop.com
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I can't say many words about that guys and thw whole company. The ticket system is fast, the uptime is 100%, the live chat is instant and the price with that features are incredible. They just Rock so hard!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

P.S. the reviews are not so good for them and i don't know the reason. i was worred about the but they are awsome!

 
Screenshot of http://www.spike.be
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Each time a support is requested, each time the tech is able to resolve it fast and with a clear explanation. Such a support is very rare, among the experiences I had in the past. Really, give at least a try with this hoster and his unvaluable services. Thanks to Nickola, Jack, Irina, Kalin, Vlad and the the support team !

 
Screenshot of https://russian-hair.eu/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

very high quality of assistance. I am very satisfied and I am very satisfied with the service and I recommend the service further. I've always known about Fastcomet - the best hosting.

I chose fastcomet based on a colleague's recommendation. today I wrote started talking to a fc employee. I wondered what can happen to me when my site is very slow.

she brought me to the experts who took care of everything today. I am very happy. thank you to Fastcomet.

 
Screenshot of http://www.liefdewen.co.za
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We have previously been with 3 other hosting services. None of them has been as amazing with the whole package as FastComet. We've been with FastComet for a month and more work has happened than a year with other companies.

Absolutely effortless! I'm as good as a rep as I've been recommending it to everybody!

 
Screenshot of http://smartagerz.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

FastComet is rocking.support is excellent within minutes all problems they solve.I am happy to be with FastComet,inspite of Newbie I am hosting like a pro by their help and support as they guide very well in each and every aspect-what you face,what you want,or how to do?they provide step by step help and tutorials at the fatest reply time. I am non programmer before joining Fastcomet,by their support and response now become like a pro.
5star is less for them,It should be 10 star if possible.I am with the best hosting so I am relaxed in all respect of hosting.

 
Screenshot of http://swebme.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I started using FastComet about 6 months ago, and I couldn't be a happier customer:D

I mainly choose FastComet because of their lightning fast 24/7 customer support and support tickets (At my previous host, this could take up to 3 days because of weekends... Duh). Their support is quick, friendly, straight to the point and very professional.

Right from the start, I signed up for their middle-class hosting plan (Scale right), which is great because you can have an unlimited amount of websites on just that single plan, which supports up to 25GB disc space. (25GB is more than enough for 10 - 20 medium websites)

I recently found out about their free secure SSL (For ScaleRight & SpeedUp only), which I only started using yesterday... FastComet, you keep surprising me... :P

The value you get for their services is great, even for the lowest hosting plan.

==> I honestly wouldn't mind paying triple the price for their services... They are that good!

 
Screenshot of http://www.alaskanharvestseafood.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We moved 3 of our sites from SiteGround and Crucial hosting to FastComet and have been extremely happy. When others suggest that we get an outside expert to fix this or that, FastComet has been super helpful - going much much beyond any hosting environment we have ever been in. FastComet has really been a partner and their support team almost like our own programmers!

The fact that we run Magento and that they know it well has been very nice and they run fast servers and backup several times a day (and do not charge extra for these services like others do is outstanding). We have also had FastComet upgrade our Magento versions as they have become available and fixing problems that have turned up. This has been super nice for us now that we are and have migrated to Magento 2 from the oleder Magent 1. Alaskan Harvest Seafood

 
Screenshot of http://zilnature.com
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have contacted FastComet support various times regarding either an issue in setting my website or something I don't quite understand and each time I have had great response and help from the team especially Nikola Z. who has been very quick and efficient in helping me. Keep up the great service!

 
Screenshot of http://rotmg-gifts.com
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Fastcomet is maybe the better hosting service out there, they provide a lot of free features compared to competitors! Free domain, free ssl certificate, free backups for the basic plan is everything you desire without spending too much. Support is very great but for technical support you have to send tickets and wait some time to get responses, I think technical support needs to have the major priority in a hosting service.

I want to thank Nikola Z. from technical support that helped me and is very polite. Overall great experience would recommend this company for the plenty free features and resources.

 
Screenshot of https://afriyieelectroworld.net
4.5 stars
Support
5 stars
Features
4 stars
Uptime
3 stars
Value
5 stars

Was this review helpful? Yes | No

Excellent customer support and assistance. All my support tickets were responded to immediately and assistance provided to great satisfaction. And their support team did it with patience and understanding.

They also provided me with great hosting features like free SSL certificate installation and website migration. It is absolutely mind blowing that they provide soo many free great hosting features at a hosting cost lower than $3 . I will recommend them to anyone any day.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Thanks!! I wish I know better words to express my extreme satisfaction to your awesome support. It was not only quick responses to my support tickets but also going that extra mile to solve my issues.

I am truly satisfied with your support. So far, everything has been so nice and smooth. A big thanks to Nikola Anastasov and the support team and fastcomet.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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ok It had been almost 2years that I am using fastcomet's service... At First sight, I thought It was a good hosting company, not so much expensive fee, good feed backs, and had the server with the option I needed so I bought one plan for testing ... and ...

It worked as I wanted, as I was expecting. Whenever I encountered some problems I went to fastcomet.com , logged in , and submitted tickets and fastcomet's support team has gladly helped me. There were so many troubles managing my site but at the end , all of them was solved thanks to fastcomet team, without them I think I wouldn't be able to solve so many problems.

Let's say ... after making the ticket , they were not so fast enough to satisfy me,sometime they answered me after hours
but that's already a story of 1years ago. Now most of time, when I make the ticket I get the right and helpful answer within one hour, when It's fast I even get it in 5minutes lol...

This company is evolving, and is getting bigger and bigger. Their response time is not the only thing getting better... I recently noticed that they have released a new feature called the"fastcomet site builder" which is helping people to make the site so easyier and faster.

I am happy that my payment has been invested in the right way, that helps the customers and ME. Are you looking for a good webhosting company ? You really need to try fastcomet. Once you try you will not use another web hosting company :)

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am really happy and grateful for the great support offered to me. I totally lack of knowledge about such things, and I got really everything solved and with the best vibes. Really great job.

Thank you really from the heart. I feel really blissful and only can recommend such great team.

 
Screenshot of http://www.top10px.com
2 stars
Support
2 stars
Features
3 stars
Uptime
1 stars
Value
2 stars

Was this review helpful? Yes | No

Unfortunately we had a Terrible experience with Fastcomet! We signed up for a month and after a few weeks decided to go for their 3 year plan. After this we were getting 'resource errors' and upon contacting support were told everything was fine at their end.

This kept happening on and off and following this our site went down for around 6 hours! We were told they were have a DOS attack and wouldn't know when if would be fixed! Their support was polite and courteous and they refunded me in full.

However, I would never recommend their hosting due to slow speeds and all the downtime! I moved to a much better host!

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Don't waste your money no matter what the reviews say. Their downtime is all the time, their email cannot handle large files, their hosting is very very slow when it does work. Their support team takes days to contact you back and most of them are hard to understand and communicate with.

Trust me when I say, this company is probably ran out of a garage with employees all over the world. A true waste of my money. ~php-websites.com

 
5 stars
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5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

If you are looking for a managed VPS with great support at an excellent value, look no further than FastComet. I've worked with many hosting companies over the years and so far I'd rate FastComet as the best I've worked with recently. Today I was having a weird permission issue and Nickola Anastassov from their support team resolved my issue within five minutes of submitting the ticket.

 
5 stars
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5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Great support, very reactive. Been working with them on 4 website, each time there is a problem, ticket submited and answered 10 min later, very reactive, very kind and helpful, always happy to help. User interface very intuitive, using cPanel, a lot of CMSs available to instal, a lot of features that other hosts won't propose like website transfert from a domain to another. Great host !

 
Screenshot of cprogramming.com
2 stars
Support
1 stars
Features
3 stars
Uptime
3 stars
Value
1 stars

Was this review helpful? Yes | No

I signed up with FastComet due to their positive reviews and fully intended to use them. However, after signing up I soon got a really bad vibe from a number of small things. They advertise chat support but chat is only available for sales support, not technical support.

My first experience logging into the control panel as a new user was to be hit in the face with a ton of ads and upgrade promotions. The date format on their site is only in European format. When I asked the support team for how to find the WHM account transfer tool (it was not in the usual place) they told me that they would do the account transfer for me and wouldn't let me do it myself.

As a result, I came away feeling that FastComet was not a reliable company that I would want to entrust with my website, so I requested a refund and cancellation of service. At that time, I was flabbergasted to find out that FastComet refused to honor their 45 day money back guarantee, as they claimed it only applied to some of their products. My experience with FastComet was very brief and was about as negative as it could be. I am extremely happy I did not actually migrate my site to them.

 
Screenshot of https://about.me/scesini
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I'm a web developer & a cloud architect. And I'm super happy with fastcomet.com, I was use GoDaddy for long long time, like 10 years and is some point I want switch to a SSD hosting for obviously reasons. After few months looking the best option I decide try fastcomet.com and I'm super happy.

Any problem and when I need something I get the solution in minutes. I recommend fastcomet.com 100%, and like happens to me, you can try for 45 days, if is not what you looking, you can get your money back no-questions policy. Thanks.-

 
5 stars
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5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Support is the best I have received. I tried out FastComet initially because it is one of the few companies that allows you to pay by the month. I have been with other hosting companies before.

However, Irina Chukwuma came back to me in a flash today, after I had a problem getting set up. Great value for money. Helpful and friendly support.

 
Screenshot of http://lovelynaturalcoils.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I just signed up to Fast Comet yesterday. I took ages to chose a web host because of so many bad/mixed reviews. Fast Comet was recommended to me via a quiz on another site.

I looked up their website and read reviews about them. The reviews seemed to be mainly positive and I felt peace with signing to Fast Comet for some reason. So I just went for it because I want to get my blog going already!

So far, I am more than pleased with Fast Comet and their customer service. First of all they offer a great deal- $3.95 per month (but you pay for the whole year) and free domain forever which you own (they do not license it to you). Signing up was quick and easy.

The general customer service were very helpful and quick to respond when I was confused about a few things. Response was instant- live chat. I never knew that setting up a self-hosted blog was such a long technical process.

I set up wordpress manually by following ithemes instruction manual. However when it got to setting up MySQL database, I needed to double check with Fast Comet tech support what the database host was (DB_Host). That was the first ticket I opened (they have a ticket system where you can submit your question.They give you options of topics your query relates to e.g.

cPanel, email etc)- so simple to submit a ticket. The response time was 3 mins. The lady (Nikola Z) from level 1 support knew exactly what i was talking about.

From there i asked many more questions. They helped alot with the uploading process to cPanel and installing wordpress. I literally opened 4-5 tickets.

I noticed that after they answered a few times, they would stop, especially if you have more than one query. So I would open a new ticket. But every time I opened a new ticket, I got a quick and helpful response.

Explanations were clear and they posted links and screenshots to help even more. I also asked why I couldn't view my site from the word press dashboard, and the staff knew the exact solution (clear browsing cache) and they sent a link to a tutorial page. For now, I have no complaints about Fast Comet and would recommend them. I hope it will remain like this.

 
Screenshot of http://www.marionaldersgate.org
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

There are a lot of hosting providers out there. It is hard to know who to chose. We were having issues with our old provider, every week it seemed like there was something.

We spent hours trying to find solutions to the problem of the week, most notably they would change security practices without notifying us, effectively locking us out of making changes to our web site. When we finally had enough we started seriously researching new companies. We found that most offered similar hosting options at a variety of prices.

We felt like we were shooting in the dark trying to pick one. Everyone had good reviews and bad reviews. We chose Fast Comet because of their claim to give excellent customer service, but to be honest we weren't expecting much.

My experience with our old provider taught me to expect to be on the phone for hours to be given either useless advice or something so confusing that we were more messed up than before. But that is NOT what we got when we chose Fast Comet. As we worked out migration of our site we were given good easy to follow instructions.

If I was confused or unsure, their representatives patiently explained and walked me through the process. We have been with Fast Comet for several months now and we are still getting the same level of service as always. Yesterday, I started getting word from our employees that they were having issues with the security certificate on their email.

Fast Comet has a support ticket system that is easy to use. I opened a ticket and described my problem. Three minutes later Nicole Z from Fast Comet support had sent me a solution.

I followed her easy to understand instructions and had the problem fixed in minutes. I admit to not being very tech savvy, but I am learning as I go. It is a relief to know that I am going to be quickly helped by friendly, knowledgeable support people, who don't make me feel stupid if I don't understand, but instead go out of their way to help me learn and fix issues.

I no longer dread the prospect of having to contact our hosting provider. I could talk about all many options and services they offer, but for us the service is what makes them extraordinary in the sea of providers out there. I offer my gratitude to Nicole Z for her assistance today and all of her associates who I know are doing the same for others. Stephanie M.

 
Screenshot of http://ixcell.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Fast Comet and their support team are really great. I don't know what those bad reviews are talking about. We are a small company with big dreams and I am a novice when it comes to hosting but FC has been quite patient and their hosted VPS service is great.

Nikloa Z, Frank, and many others in the support Team are patient, fast, and easy to work with. I don't feel like an idiot asking stupid questions. There is always someone to answer either live chat or Tech support tickets which are very fast and efficient.

Will definitely recommend and happy we switched from GoDaddy to Fast Comet. Thank You!! Kevin

 
Screenshot of http://menhealth.in
1.5 stars
Support
1 stars
Features
1 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

First day on this hosting, spent too long time dealing with there Tech support, answer my tickets sometimes after 15 min, somtimes after 1 hour +

not going to host there and i am also not going to recommend this company even if the price is fair the quick service for webmasters is the most important issue

 
Screenshot of http://topfoto.fr
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Fascomet is so far the best support company on all sector, you will not find a company with a support like this on any domain. They have the best interface for ticket and they reply on less than 5 min. Feature is on top, my website is fast and no downtime. I strongly recommend fascomet to starter and developer.

 
Screenshot of http://takeanyway.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Very good products. In particular, support is excellent: the contact form is very simple to use; moreover, all the guys (Irina, Anton and the others) has been always able to answer my requests very quickly and they have resolved my problems in any occasion! Really fast and efficient. Thank you FastComet!

 

All FastComet Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Single Website Shared
  • WordPress
  • PHP
  • WHM
  • Linux
  • cPanel
  • Perl
35GB Unlimited $2.95/month
Usual price:
VPS Cloud 1 Cloud
  • WordPress
  • PHP
  • Cloud
  • Firewall
  • WHM
  • VPS
24GB 2TB $49.95/month
Usual price:

FastComet Frequently Asked Questions

  • Does FastComet offer a choice of operating systems?

    All FastComet hosting plans are provisioned on Linux, with cPanel, plus WHM where appropriate.

  • Do I get root access to my VPS or dedicated server?

    Yes, VPS and dedicated server plans include this as standard.

  • Does FastComet offer fully managed hosting?

    Yes. It offers managed WordPress hosting, and its VPS plans are fully managed off-the-shelf. Some hosts charge extra for management, so this is worth noting if you don't plan to run your own server.

  • Are there any perks for signing up to FastComet?

    If you sign up to a shared hosting plan, FastComet promises a "free domain forever." It also takes care of the domain renewals.

    You also get free access to CloudFlare, a content delivery network (CDN) that could help to speed up your website.

  • How do I get support from the FastComet team?

    FastComet offers live chat, email and ticket support, but there's no telephone support.

  • Can I use WordPress with FastComet?

    Yes, FastComet provides two different options for WordPress. You can choose a managed WordPress plan, or install WordPress by yourself.

    On a managed WordPress hosting plan, you won't need to worry about upgrades or error messages, because FastComet will take charge of all of the technical stuff. All you need to do is select your template, create your content, and upload your media.

    You can also install WordPress on its shared hosting plans, and then maintain and manage WordPress yourself. Despite being slightly more technical, this is still fairly easy, and this route is slightly cheaper. However, maintaining WordPress can be more time-consuming, particularly if you don't have any experience.

  • What payment methods does FastComet accept?

    FastComet accepts Amex, Visa, Mastercard and Discover, as well as PayPal. It only offers monthly payment plans, so when signing up, it's best to choose a payment method that you plan to stick with permanently.

  • Where are FastComet's datacenters?

    FastComet uses 7 different datacenters around the world, giving it very good coverage and an excellent choice for customers. Its locations are Chicago, Dallas, London, Amsterdam, Frankfurt, Singapore and Tokyo.

  • What is cloud hosting?

    Cloud hosting simply means that your data is replicated in more than one location.

    If one datacenter goes offline, your website should still be available, because the other datacenters would automatically step in and serve your site.

    FastComet offers cloud hosting with all VPS plans, in addition to SSD storage.

  • Will FastComet back up my data?

    Backup services aren't included automatically on shared hosting or VPS hosting plans, so you'll need to make your own arrangements.

    It provides easy one-click backup tools, but you obviously need to remember to log in and click. Set a reminder in your calendar every day, or -- preferably -- set up an automated backup solution.

    Customers with dedicated servers benefit from automatic backups.

Who Are The Most Popular FastComet Alternatives?

Overall 4.5 stars
Support
4.5 stars
Features
4.5 stars
Uptime
4.5 stars
Value
4.5 stars
Visit FastComet

Price Comparison

FastComet$2.95
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$3.99
A2 Hosting$3.92
HostPapa$3.95

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