Fused Hosting Review: Not The Cheapest, But Is The Support Worth The Price?
What Is Fused Hosting?
Fused is a hosting company based out of Chattanooga, Tennessee that seeks to provide something a little different to website owners. The company was founded a decade ago and now currently boasts over 8,000 hosting customers around the world. With employees distributed around the world, you can easily find someone close to you for help no matter what time it is in your local area.
Plans and Services
Like many hosting companies, Fused offers multi-tiered plan system that allows you to select the plan that you believe is right for you or your business. Each type of plan gradually gives you more options and capabilities at an increased cost. Some services that you will find across all the accounts are:
- Email Addresses
- Domain Name Registration
- FTP Accounts
- MySQL Databases
Like most tiered hosting companies, the more you spend each month will determine the number of features and services that you have access to. This is designed to scale well with the size and traffic requirements of your site so you donÕt have to spend more than you need to when you are just starting out.
Fused specializes in shared hosting packages and does not stray from its mission. Because of that, you will not find access to virtual private servers (VPS) or even dedicated private servers that are required for some very large sites that receive a lot of traffic. Instead, you will find some of the fastest shared hosting options available that scale well, although they may not be right if your website receives quite a bit of traffic.
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All of their accounts provide you, the website owner, with an easy to use cPanel that is designed to make installing software and managing your account easy.
They utilize the latest web technologies including Linux-based servers running Apache with various software technologies available that include MySQL, PHP, Ruby, Python and more. Using this software as a basis for your hosting, you can easily install and configure many web applications including popular content management solutions such as Joomla! and WordPress on your account.
Fused employs a global anycast DNS cluster that is designed to provide even faster speeds and load times on your site from a variety of locations around the world. Using this technology, you can easily create a site that loads fast no matter where your visitors live when they decide to connect to your site.
Security and Backups
Making sure your website stays online is important, but ensuring that you have a viable backup of your site if something does go wrong is just as important.
Fused performs nightly backups of all of their accounts and retains each of these backups for at least 75 days. This allows you to restore your website, email and databases to any point within the last couple of months if you do run into problems with your site.
Fused offers support via its ticket system and email 24 hours a day, 7 days a week. It also includes a special emergency tag when you file your ticket that will bump up your trouble by making it a priority for their team. Service is often received in a manner of minutes instead of waiting hours or days.
Their ticket system is easy to use and also includes the ability to request a phone call directly from the team. If you prefer to figure things out for yourself, Fused offers an extensive knowledgebase about web hosting an their services that can assist you in troubleshooting the problem on your own, if you prefer.
Like many hosting providers, Fused guarantees an uptime percentage of 99.9 percent. This time frame excludes any specific issues you may encounter with your website and also doesn’t include scheduled maintenance and downtime to ensure the health of the servers. In most cases, this downtime is scheduled during off-peak hours so they can ensure your site stays online during the busiest times of the day.
Billing and Payment Policies
Fused is by no means the cheapest hosting solution around, but its prices remain competitive. One nice addition to their service is full 90-day money back guarantee.
This guarantee is quite a bit longer than the 30 or 60-day guarantees provided by many of its competitors. Like most hosting companies, this money back guarantee does not include any additional fees or domain registration fees that you may incur when creating and setting up your account.
While not necessarily the cheapest shared hosting option around, Fused bills itself as a different kind of hosting provider that is not like its competitors.
The plans are still competitive and with its faster speeds, you will be hard pressed to find a shared hosting option that can compete with Fused. However, you could find that your website outgrows their server as they do not provide any more advanced hosting options such as VPS or dedicated servers.
Still, with their top notch support and fast servers that are reliable with a reputation for keeping your data safe, Fused could be the best option for you if you are in the market for a new web hosting company.
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