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11,583 Real User Reviews Of The World's Biggest Web Hosting Brands
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Hear from our web hosting expert, Jaramy Conners.
See what 9 GigaPros customers have to say.
Compare the best GigaPros hosting plans and their prices.
By Jaramy Conners
GigaPros is a privately-held, Los Angeles-based web hosting company, which has been providing personal and business hosting since 2008. In an industry overrun by low-cost, unlimited plans that provide very little detail regarding what type of resources you’re actually getting, GigaPros has taken a refreshingly transparent marketing approach. Their Zero Overselling Policy provides specific system and resource allotment information for all their personal (shared) hosting and reseller plans. If you want to know exactly what you’re getting for your money, GigaPros is well worth a look.
GigaPros offers a huge selection of plans for all level of customers. On the shared hosting end, they offer a personal and business package, both of which include cPanel, 1-click installations through Softaculous, a premium site builder, Hacker Guard to prevent system attacks, SEO tools, support for 7 versions of PHP, and CDN (content delivery network) acceleration to improve website speeds. Both plans offer a set amount of storage, bandwidth, and MySQL databases, free domain registration and free private nameservers. The business plan also includes a dedicated IP address, SSL certificate, a fraud tolerant platform, and high speed SSD storage.
On the VPS side, they offer 4 levels depending on the number of CPU cores, RAM, storage space, and bandwidth you need. All of their VPS plans are fully managed, offer 1GBit/sec uplink speeds, full root access, and usage metrics through your control panel. And all VPS billing plans are calculated daily, so you can easily scale up or down at any point in a given billing cycle.
Managed cloud-hosting plans are available for Windows and Linux servers. They features 1-click app installations and 1-click OS reinstall for CentOS, Ubuntu, Fedora, and more. 4 plans are available depending on the amount of system resources you require and traffic you expect.
Fully managed dedicated servers are also available with full root access, a large selection of bundled software, seamless migration from one server to another, tier-1 bandwidth, and free OS reinstalls. They offer dozens of server configurations to accommodate your organization’s needs.
GigaPros owns all of their own server and network equipment, which they collocate at multiple datacenters, to ensure their network won’t go down in the event of an unexpected outage. Their datacenters are located in Dallas, Denver, and Chicago. Each site is secured by multiple security cameras, an electronic perimeter access card system, and third party security companies.
GigaPros has a dedicated support staff, which is available 24 hours a day, 7 days a week, 365 days a year, via helpdesk ticket, live chat, phone, email, knowledgebase, forums, and even Facebook. Regardless of the time of day, helpdesk requests will be responded to within 30 minutes.
GigaPros monitors their servers every minute, checking for unexpected outages. They ensure your site won’t go down in cases of disk failure through the use of RAID Redundancy. Shared hosting packages include Hacker Guard, which protects against viruses, script exploitations, and web app vulnerabilities.
Uptime guarantees vary by hosting type, ranging from 99.9% to 99.9%. If GigaPros fails to meet those guarantees, they will credit your account with 1 free day of hosting for every hour those SLAs were not met.
GigaPros accepts payment via PayPal, MasterCard, Visa, American Express, and Discover. Prepaid versions of these cards are also acceptable.
Payment is due on the due date for dedicated servers or within 2 days of invoice for all other plans. If it is not received by that time, your server will be disabled until payment is received. Overdue accounts are given a short grace period, 1 day for dedicated servers and 14 days for all other accounts, after which accounts are cancelled and data is deleted from their servers.
While most shared hosting buyers may not care about the specifics of their plan, so long as they can host their website or blog for cheap and never have to worry about running out of disk space, GigaPros offers a refreshing, open shopping experience. That said, they only offer one plan for shared, personal hosting, so it’s not going to meet the needs of every low-cost shopper.
On the other hand, their breakdown of details for their other packages, particularly the dedicated server configurator, should become industry standard! If you want to know exactly what you’re getting for your company’s money, the only way to have more insight would be to purchase your own servers and collocate.
They are also very clear about what type of content you can and cannot host on their servers. If you’re looking to host anything beyond a personal or company website, blog, or online store, it’s a good idea to check their terms and conditions before committing.
Beyond simply providing more information than most hosts, GigaPros also offer an impressive list of features, even for shared plans. While you won’t get a dirt-cheap plan with them, you can be sure that you’re getting a solid plan which is well worth the money you spend. They even guarantee it.
Was this review helpful? Yes | No
Well, Gigapros is very professional, and we intend to keep them for as long as we have our website up and running. I'm running more than one website on shared server, never had any problem. Everything is running very well.
They could double their price and I would stay with them. They are that good and you won't be disappointed. I don't think I will ever leave.
Gigapros are great! I would recommend them to anyone who needs hosting at a great price, with all addons included in that price. They offer a fully refundable money back guarantee for 30 days, so I put them to the test.
After 2 days using them, I knew they were the ones. Instant support, and if you can't get through to you by chat, I have never waited more than 10 hours to receive a reply by email! They don't lie about their uptime.
I have another plan with them and I've never had a downtime. Never in 8 months, going on! Domain registration is a few dollars too high, but that's my only complaint.
The reliability and support have been flawless. The control panel works very well.
I switched to Gigapros after having enough of the downtime with our old hosts. From our time with them I have nothing but high praise indeed. The only thing I would like to change is the bill from monthly to yearly.
It is not only faster, but the customer support response time is almost immediate. Excellent pricing for a lot of room and features, nice control panel with a load of features. Time is money. To spare yourself headaches, switch to Gigapros now.
I have been a Gigapros customer for over a year now, there attention to detail, great customer service & excellent pricing make them the only choice for my web hosting needs. I like their support, always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain.
Their goal seems to be to satisfy customers, not to make it difficult to switch hosting. I am on the php5 plan. Nice prices for their more-than-enough packages.
I originally chose to go with Gigapros because they were US company and fairly reasonably priced. I have heard of this host from a friend who is really happy with their services and right before I was about to give up, I decided to give it a try. And i am happy I did.
Now I have all i need and even more. If you need support, just send them ticket, they will reply you and looking your problem for sure. Very rarely have I had problems and when I did, they were handled quickly by support tickets. I highly recommend Gigapros!
I have been hosting my sites with gigapros for abount 1 year and very happy. The support at Gigapros has always been top notch and the hosting experience there has always exceeded our high expectations. The family forums are full of helpful folks always willing to lend a helping hand.
If I had to do it all over again, I wouldn't change one single thing. The sales and Technical are purely professional and timely. Thank you for being there. I hope you continue this way.
I've had my site and several sub-domains hosted on Gigapros shared hosting account for over 1 year, and have had nothing but positive experience. Their support responds quickly to my support tickets, and keeps introducing cool new services and add-ons. I cant say about prices since I havent looked at any other hosts, but worth every penny. It is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less.
These guys are great. My last provider was causing me serious issues. In complete frustration, I decided to try Gigapros over 9 months ago.
Their support helped me with setup and installing some scripts. I went for the annual business option, and I got started within minutes of purchasing the plan. The domain was ready within the hour! (No waiting for days like with previous hosts!)
Reliability has exceeded my expectations.
I can also say that Gigapros have provided me with some of the most excellent service I have ever received. I am using a ton of the space provided to me and the only issue I have seen is with slow load times every now and again. Otherwise, the service is great and the amount of space/bandwidth for the price is even better!
The pricing is rediculously cheap, especially when combined with a coupon. Easy admin tools. Haven't had any reliability issues. Overall, I would recommend Gigapros to everybody, seeing as how it gives huge amount of bandwidth and space for a very little price.
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