gigeNET Hosting Review: Negotiate a Custom Plan, It’s Worth the Effort

GigeNET Hosting GlobalWebHost was founded in 1997. The company grew and added services, then eventually became GigeNET. Since 2006 it has been located in Arlington Heights, Illinois. They also added a Los Angeles location. The company offers several hosting types along, with optional services and 24/7 technical assistance.

Support

You’ll receive account help from top level engineers. The EPIC technical support is available 24/7 via ticketing system or telephone.

Features

When you buy hosting from GigeNET, you can expect certain advantages:
  • Service Level Agreements (SLA)
  • 100% uptime promise
  • 11 bandwidth providers, 2 diverse points
  • Redundant Juniper routers
  • Internap FCP-10Gx routing optimization

Cloud Servers

If your websites needs scalable resources, the Cloud is right for you.
  • Rapid deployment
  • Special billing in increments as small as hourly
  • Cloud Control panel
  • Scale up or down instantly via control panel
  • Load balancing and cloning
  • Choice of operating system (OS): Ubuntu, CentOS, Debian, or Windows
  • 30 GB disk space
  • Up to 8,192 MB memory, depending on plan chosen
  • Up to 4 cores, depending on plan chosen
  • to 5,333 MB monthly bandwidth, depending on plan chosen
  • Create virtual machines
  • Application programming interface (API)

Dedicated Servers

If it’s power you want, without sharing resources, you need a dedicated server.
  • Up to two 2.6 GHz CPU, depending on server chosen
  • Up to 32 GB DDR3 memory, depending on server chosen
  • Up to two 1 TB hard drives, depending on server chosen
  • Up to 30 TB bandwidth, depending on server chosen
  • Free memory or hard drive upgrade, depending on server chosen
  • Choose servers in Chicago or Los Angeles
  • Free cPanel, depending on server chosen
  • 15-minute support response guarantee
  • 1-hour hardware replacement SLA
  • 100 Mbps uplink
  • 10 TB public bandwidth
  • Free Webmin with Linux servers

Hybrid Clusters

This solution is perfect for resellers. The control panel is optimized for reselling.
  • InterWorx Web control panel
  • Build out clusters for your customers
  • Add cluster nodes for more space
  • NodeWorx and SiteWorx for server and website administration controls
  • Memcached
  • Control virtual CPU, memory, and hard drive space via GigeNET portal
  • Starter, Performance, and Enterprise cluster plans
  • Up to 4 GB memory, depending on plan chosen
  • Up to 100 GB disk space, depending on plan chosen
  • Up to 3 Web Server virtual machines (VMs), depending on plan chosen
  • Up to 6 GB memory and 20 GB disk space network file system (NFS) share, depending on plan chosen
  • Dedicated content server with 32 GB memory and 1 TB disk space, depending on plan chosen
  • VM content server with 2 GB memory and 100 GB disk space, depending on plan chosen

Colocation

If you own your own equipment, but want the advantages of housing it in a GigeNET data center, try colocation.
  • Battery backup and a diesel generator
  • Uptime during business moves
  • Support team can handle emergencies when you can’t be there
  • Multi-layer security
  • Go to the data center to work on your equipment

gigeNET Reviews by Our Community

Overall Rating from 3 Reviews by gigeNET Customers

Support
Quality
Features
Value

Most Helpful Reviews

Louis Ingenthron avatar
Louis Ingenthron slamgmt.com
Nov 20, 2013

We’ve been using their cloud service for a while and recently become a customer of their web hosting. We’ve only had a few minor issues with uptime, but one thing that has stood out: Their support staff are incredibly responsive and very helpful. Any problem we’ve had, whether our fault or theirs, they’ve been very helpful and friendly and responded very quickly. There may be better hosts out there, but if you’re unsure or inexperienced, stick with the company that’s not afraid to lend you a helping hand.

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Ankur Gupta avatar
Ankur Gupta prepgmedicos.com
Oct 10, 2010

well we have been associated with gigeNET for 2.5 years (though i didn’t know this because i purchased from a reseller). but suddenly they disabled some functions due to which my site went down specially phpbb3. they said this script has some loops in security.

But my forum was so large that i can’t change my script. I asked my reseller to change the server. though the new server provided me the functions but the downtime was very much in a single week which we have’t experienced with gigeNET for last 2.5 years.

then i changed my script to MyBB and switched back to gigeNET. Though for security purposes they have disabled some functions but still forum runs smooth with them and almost > 90% uptime. A single forum new topic creation took <1 sec on gigeNET while it was taking > 10 sec on the server we switched. All in all, I am happy with gigeNET, really. :)

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Kevin Rose avatar
Kevin Rose tvpassport.com
Sep 29, 2014

Have been with Gigenet for several years using their cloud virtual servers. We have used other providers (both dedicated and virtual) before so have good experience with what’s out there. My favourite part about Gigenet?

Their rock-solid customer service. They’ve assisted us with a variety of needs and requirements – from "specialized" implementations, trouble-shooting, and billing questions, and they have responded every time quickly, accurately and resolved all issues. Their infrastructure is rock-solid.

Having two data centers is an asset for distributing content. Their control panel is straightforward and very easy to deploy new VM’s within seconds. They have features such as elastic IP’s and Vlan’s which allow for load-balanced solutions.

The price for performance is very good value. I strongly recommend GigeNet.

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Pros

  • Experienced, live support
  • Additional services for customized plans
  • Flexible billing and scaling with cloud servers
  • Server virtualization service option

Cons

  • Few pre-packaged pricing tiers
  • Hands and eyes support for servers costs extra

The Verdict

If you’re a small to medium business, GigeNET has a plan that will suit your needs. Most of their service offerings are custom solutions, so you will need to contact their sales team to create a solutions and get a price quote. While this may seem like a barrier, it’s good to know you won’t have to pay for plans full of features you don’t need or won’t use.

Most Popular gigeNET Hosting Plans

Dedicated Server
Disk Space 300GB
Bandwidth 10TB
Price $129 / mo
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