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By Brian Wu
Gonggo Media is a web hosting company based in Indonesia that offers a few service plans as well as design services. The company's target market includes individuals and small businesses in Indonesia that are on a budget and need hosting.
Gonggo Media features a few different plans for shared and e-mail hosting. In addition to these plans, the company offers plans for SSL Certificates and web design.
Gonggo Media has a simple set of plans for shared hosting. Most of the company's shared plans feature hosting for multiple domains along with varying disk space and bandwidth. In addition, the shared hosting plans feature unlimited domains, subdomains, databases, and e-mail accounts. Gonggo Media also offers an introductory hosting plan for customers wanting to try out the company's services. Each hosting plan comes with cPanel and single-click installs.
Besides shared hosting plans, Gonggo Media features e-mail hosting. Most of the plans limit the storage per account and the number of accounts while some plans allow for unlimited accounts. All plans offer a mobile friendly interface along with POP3/IMAP/SMTP access and spam protection.
In addition to e-mail services, Gonggo Media offers web design services. These plans feature multiple designs for various types of websites including company profiles, ecommerce sites, and news sites. The plans vary by disk space and bandwidth offered. Ecommerce plans include SSL certificates while other plans offer dedicated IP addresses, copywriting services, or different website templates.
The company also sells SSL certificates which differ by warranty amounts. The certificates are issued in minutes and require no legal paperwork. They also offer strong 256-bit encryption and a static or dynamic seal.
Gonggo Media's website has little information on the company's infrastructure. Although the company indicates it has datacenters in the US and Southeast Asia, it does not mention any details about its network infrastructure or server hardware.
Since none of the company's plans mention backups, it appears that the company does not have automated backups. However the company's shared plans offer cPanel support so there should be a way for customers to manually make and restore backups.
Customers needing help can reach Gonggo Media in multiple ways by submitting support tickets or contacting support via e-mail or phone. In addition, the company features some articles in its troubleshooting and starting guides for customers wanting self-support.
Gonggo Media offers a 99.9% uptime guarantee. Though little is known about the company's datacenters other than locations in Asia and the US, the company's "powerful server grade" machines with RAID arrays, fast disk access, and high-speed networks may help satisfy this guarantee.
Gonggo Media bills most of its plans including hosting and design on a yearly basis. Though the company offers monthly plans, they end up being more expensive than annual plans. Customers wanting to try out services before committing can also try out a plan for free with the purchase of a domain name. If a customer is not satisfied with the service, he or she can request a refund within 30 days.
Gonggo Media is a web hosting company based in Indonesia offering a variety of plans and services for shared hosting, e-mail hosting, SSL certificates, and web design services. The company's services have common features such as cPanel support as well as website templates to help customers get a website up and running quickly. Individuals or small businesses needing hosting at low prices, may find Gonggo Media's services to be a great fit.
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