+ people on the site right now
11,583 Real User Reviews Of The World's Biggest Web Hosting Brands
All of our hosting provider reviews are rated by our team of experts, as well as regular users. We have alphabetically ordered them for you to make it a little easier.
The key user ratings are on the following features:
View all reviews
Comparing Specialist Hosts
We have a team of specialists in various forms of programming, content management and various geeky fields. We had no excuse not to create reliable comparison pages for those of you looking for specialist hosting...
Some factors analysed in depth alongside your selected feature are:
Whether it's a specific application you're after or a specific CMS you are desperate for, you will find it here.
Use our coupons to save money on popular web hosting plans.
View all coupons
With more than 90 pages of learning content, our resources come in pretty handy. Whether you're a beginner enthusiast or a seasoned programmer, you're bound to find whatever you're looking for.
Some of the most popular generic topics we cover are:
View all resources
Recent Blog Posts
Have a spare 5 minutes for some extra knowledge?
Take a look at our most popular blog posts, alternatively browse our entire directory. Our keen-bean team post frequently about a variety of topics, often benefiting both webmasters and surfers equally.
We write about everything from web hosting to how real life events impact the internet and it's economy.
Not sure where to start?
Have a little browse of the whole directory and pick something that appeals. Whatever you select, you're guaranteed an interesting read... promise!
Not only are ISPs among the worst-rated companies when it comes to customer service, but they’re also often guilty of deliberate misdeeds like slowing your service and giving away your personal...
Planning on starting a website? It’s true that a website can be free to start, but if you expect any kind of return for your efforts—whether it’s ad revenue, affiliate sales, or retail...
The internet has, in its storied history, been compared to many things: a river; a superhighway; and, perhaps most famously, a series of tubes. But as it turns out, the most apt...
Deep down, most of us long to be famous. While most of us live our lives in anonymity, as a celebrity you can have an impact on the world, leave a meaningful legacy behind, and have your name...
Hear from our web hosting expert, Brenda Barron.
See what 5 Gradwell customers have to say.
Compare the best Gradwell hosting plans and their prices.
By Brenda Barron
Brenda is an active online publisher and experienced WordPress blogger. She has been building websites since 1997.
Based in the United Kingdom and founded in 1998, Gradwell Communications is not a hosting company in the traditional sense. In fact, if you were to quickly glance over their website, you may not even realize they offer web hosting services at all.
Although the bulk of their messaging revolves around telecommunications solutions (voice and broadband), they do offer a number of cloud-based hosting plans to small businesses.
For businesses wanting to learn more about Gradwell's hosting plans, go directly to the Cloud page. It's the only place on their website that features information about them.
The good news here is that Gradwell offers a full range of hosting services, so small businesses can do all their shopping in one place. The bad news is that the information isn't as robust as you'd find from companies that work solely as web hosting providers.
Here is the breakdown of their cloud-based hosting, domain, and business website solutions: web hosting; email hosting; domain purchase and hosting;SSL certificate purchase from Comodo, GeoTrust, or Symantec; website builder tool; Microsoft Office 365 and Hosted Exchange; and Cloud Drive and Backup.
One of the benefits in choosing a company like Gradwell is the bundling. Telecom companies recognize that businesses don't want to source one solution from one company, another solution from a different one, and so on. For businesses that have a need for an affordable and comprehensive web/email/domain hosting solution, then Gradwell offers a number of discounts for those willing to bundle for 12 months or longer.
Gradwell's cloud hosting solutions don't leave much of an impression on their website, so you'll be hard-pressed to find information on this. Here is what they do share:
"Our UK-based, state-of-the-art servers provide a fast and secure environment in which to host your website at a price you can afford."
According to the website, Gradwell offers free support from initial signup through the lifetime of the contract with them.
Hours of availability are listed as Monday through Friday from 8 am to 8 pm, and Saturday and Sunday from 9 am to 5 pm. As they are based in the UK, it's safe to assume those hours pertain to their local time zone.
With barely any information available regarding their hosting infrastructure, it's difficult to speak to this point. The website does mention that website backup is included with the Premier web hosting package. Aside from that, however, they explicitly state that backup is the sole responsibility of the website owner.
Security is briefly mentioned, but no discussion of how they protect clients' websites against security threats is provided.
There is no guarantee of uptime. The only mention of this is the following: "Unrivaled uptimes and fast page loads."
After carefully reviewing the Gradwell Communications website, we would advise businesses to proceed with caution. While they do offer good bundling discounts and offers, there isn't a whole lot of information available regarding the reliability of their network or infrastructure. This may be a safe bet for businesses already working with Gradwell for their telecom solutions; the choice is not as clear to others.
Was this review helpful? Yes | No
Joined Gradwell in 2002 when they were about the best you could get. I have recommended them to many people. They stayed that way for a decade, with 24/7 support including with difficult or custom matters.
Since 2010 they made a move to Voip mainly and appear to lost interest in hosting. Outages went from unheard of to daily, and they seem to be unaware of these issues when they happen. Last month my site was down for 5 days.
They fixed an issue and my site never recovered. Not only that, I couldn't persuade gradwell support that the problem was not my site itself until I wrote a script to demonstrate that one of their platforms was down. I have enough issues running a business without having to train their support staff.
Anyway, according to pingdom (and note this doesn't show the 5 day outage as it was on one server of their shared servers:
Month start Uptime Outages Response
2006-02-01 96.84% 53 1009ms
2016-01-01 99.24% 70 915ms
2015-12-01 99.15% 34 554ms
etc. The last time I got above 99.9% was august 2014. Now I am a bit embarrassed that several people i know have sites on gradwell due to my recommendation.
Slightly more expensive than your average shared host but uptime has been good. A really confusing control panel offers control over every single part of the configuration which is good in some ways but took me a long time to get my head round. Support is fairly good but it's definitely not a web host for newbies.
Great in all areas. Cannot complain with the price or service I have received. Dedicated Technical Account Managers make a huge difference.
I have never had an outage & I have been with Gradwell for almost 2 years now. Gradwell’s pricing and features are very straightforward. They can also provide the whole package should you be a small start up, like myself.
What hit me on day one and has hit me ever since and carries on right to this day is their support. They have given us fantastic support over the years – better than any other company that I know. I’ve always been happy to recommend Gradwell.
Much more expensive than similar suppliers. Technical support ranges from clueless to deliberately obstructive. Outages are becoming an almost daily occurance.
There are regularly issues which take over a Month to fix. I've been with them for years. I'm currently moving to TSO Host.
I expect the odd glitch. I expect the odd clueless tech support monkey. I don't expect to have almost daily problems and noone capable of fixing them.
Gradwell used to be a reliable and solid provider but as they have grown and moved into other areas they have put less and less effort into their web-hosting to the extent that uptime is unsatisfactory, a recent hacking incident resulted in almost all customers files being hacked and then the fix broke many websites. Support is poor to useless, a recent incident needing five seperate contacts with front line support and then escalation to the director of customer services before a simple fix could be made. Their web logs have been unavaliable for over a month and any requests for an update result in "we don't know what's wrong or how long it will take to fix". They're expensive, unreliable and have very poor support.
From: $ 8.59 / Month
Review Gradwell & Get A Free Domain Name If We Publish It
Already a Gradwell customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...
Take a deep breath and think about exactly what you want to say about Gradwell. Please be specific: we're only interested in hearing that Gradwell rocks/sucks if you can explain why.
Claim Your Free Domain
If we publish your review, you will earn a free domain from Domain.com.
Want to know how you can help support our work? We earn a referral fee when you buy services from many of the hosts on our site. Learn more…