Last updated: December 30, 2018
Gradwell Hosting Review: Little Info About This Host, See What We Found
Gradwell Communications Introduction
Based in the United Kingdom and founded in 1998, Gradwell Communications is not a hosting company in the traditional sense. In fact, if you were to quickly glance over their website, you may not even realize they offer web hosting services at all.
Although the bulk of their messaging revolves around telecommunications solutions (voice and broadband), they do offer a number of cloud-based hosting plans to small businesses.
Cloud Hosting Services
For businesses wanting to learn more about Gradwell’s hosting plans, go directly to the Cloud page. It’s the only place on their website that features information about them.
The good news here is that Gradwell offers a full range of hosting services, so small businesses can do all their shopping in one place. The bad news is that the information isn’t as robust as you’d find from companies that work solely as web hosting providers.
Here is the breakdown of their cloud-based hosting, domain, and business website solutions: web hosting; email hosting; domain purchase and hosting;SSL certificate purchase from Comodo, GeoTrust, or Symantec; website builder tool; Microsoft Office 365 and Hosted Exchange; and Cloud Drive and Backup.
One of the benefits in choosing a company like Gradwell is the bundling. Telecom companies recognize that businesses don’t want to source one solution from one company, another solution from a different one, and so on. For businesses that have a need for an affordable and comprehensive web/email/domain hosting solution, then Gradwell offers a number of discounts for those willing to bundle for 12 months or longer.
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Gradwell’s cloud hosting solutions don’t leave much of an impression on their website, so you’ll be hard-pressed to find information on this. Here is what they do share:
“Our UK-based, state-of-the-art servers provide a fast and secure environment in which to host your website at a price you can afford.”
Support and Customer Service
According to the website, Gradwell offers free support from initial signup through the lifetime of the contract with them.
Hours of availability are listed as Monday through Friday from 8 am to 8 pm, and Saturday and Sunday from 9 am to 5 pm. As they are based in the UK, it’s safe to assume those hours pertain to their local time zone.
With barely any information available regarding their hosting infrastructure, it’s difficult to speak to this point. The website does mention that website backup is included with the Premier web hosting package. Aside from that, however, they explicitly state that backup is the sole responsibility of the website owner.
Security is briefly mentioned, but no discussion of how they protect clients’ websites against security threats is provided.
There is no guarantee of uptime. The only mention of this is the following: “Unrivaled uptimes and fast page loads.”
After carefully reviewing the Gradwell Communications website, we would advise businesses to proceed with caution. While they do offer good bundling discounts and offers, there isn’t a whole lot of information available regarding the reliability of their network or infrastructure. This may be a safe bet for businesses already working with Gradwell for their telecom solutions; the choice is not as clear to others.
Most Popular Gradwell Hosting Plans
|Standard Web Hosting|
|Price||$8.59 / mo|