GreenGeeks Hosting Review: Good For The Planet. But Is It Right For You?

Our Verdict: #1 Eco-Friendly Host

GreenGeeks prides itself on environmentally friendly web hosting by offsetting 300% of the carbon from the energy they use. They also have a solid section of budget-friendly hosting plans, including WordPress optimized plans.

When you use our special GreenGeeks discount links and our promo code (TAKE60OFF), you can get 70% off your monthly hosting fee.

Pros:

  • Carbon credit buy-backs offset their footprint by 300%
  • Top-notch security measures mean your site is safe
  • Automated backups to protect your content

Cons:

  • No Asian datacenters
  • Some hosts are cheaper

GreenGeeks scores over 4.5 stars out of 5 across all of our ratings with over 350 actual customers and has outstanding uptime and page load speeds.

Is GreenGeeks the Best Host for Your Website?

Curious about something specific? Jump to our most popular sections:

  • Expert review — Get the straight scoop from our expert, Kevin Wood.
  • Best reviews — Read over 350 reviews by GreenGeeks customers.
  • Hosting plans — See which plan is best for you.
  • FAQ — Read answers to the most common questions about GreenGeeks.

GreenGeeks was founded in 2006, which makes its environmental focus all the more impressive.

Since then it’s grown to host over 300,000 websites and serve over 35,000 customers while making a name for itself as an industry-leading green hosting provider.

GreenGeek’s website and hosting services cater to beginner and intermediate website owners. It’s a solid fit if you’re looking to start your site and easily scale up with a single host.

Hosting Types

GreenGeeks is a solid fit if you’re looking to start your site and easily scale up with a single host.

Its core offering is the beginner shared hosting plan, but this can expand into a customized hosting environment perfect for your site.

On top of that, you’ll find dedicated WordPress hosting as well as higher-end plans like VPS and dedicated servers.

GreenGeeks manages to set itself apart by offering uniquely scalable hosting, accessible beginner hosting packages, and solid WordPress hosting.

Extra Features

All of these plans come with backup and security features, and the ability to choose your own datacenter. Plus, did I mention the dedication to eco-friendliness?

Green Hosting

GreenGeeks’ commitment to sustainability outshines what most other green hosts have committed to.

They stand out with a 300% renewable energy commitment, which makes it the cleanest hosting technology on the market as far as I can find.

This helps to make up for the rest of the hosting industry, which is far more resource-intensive than most people realize. It’s easy to overlook the environmental and energy resources it takes to host websites.

Greener Doesn’t Mean Weaker

Surprisingly, the hosting industry ranks up there with industries like air travel when it comes to energy use. Seeing this huge discrepancy is what caused CEO Trey Gardner to start GreenGeeks.

GreenGeeks is an EPA Green Power Partner that delivers strong eco-friendly “green” operations with no sacrifice of performance and quality. Indeed, high technology performance is GreenGeek’s core focus.

GreenGeek’s carbon footprint is zero, but it also negates the energy use of two other companies that are the same size.

greengeeks hosting

Efficient Infrastructure

Beyond the extensive purchasing of wind energy credits to offset energy use the server facilities used are already incredibly energy efficient and up to the latest energy efficiency standards.

GreekGeeks is leading the charge when it comes to green web hosting and hopefully continues to set an example for the rest of the industry to follow.

Continued after user reviews 

GreenGeeks Reviews by Our Community

Overall Rating from 350 Reviews by GreenGeeks Customers

Support
Quality
Features
Value

Most Helpful Reviews

Gwendolyn L. Spelvin avatar
Gwendolyn L. Spelvin articulatemadness.com
Apr 03, 2018

As a self professed nerd, nerds and geeks normally don’t get along. Until now. After dealing with HostGator, Wix, and GoDaddy, GreenGeeks was a breath of fresh air.

Really. True, it’s a smaller company, but it has the focus and attention to know each and every one of its customers for the personal touch you won’t get anywhere else. My journey with the G started when I embarked on building my satire site.

I needed a company that could fit my specific hosting needs, particularly with size constraints and price point. After searching all the "names", Green Geeks came up as one of a few that could handle the expectations and then some. So, I took a gamble on them and signed up.

And honestly, I’m glad I took a chance on them. While I was a little iffy at first as my experience with other hosting sites were continuously horrid when site issues arose on the server side, Green Geeks had zero problems in the tech department helping me through any issues that I was finding. Whenever you set up a new site from scratch you might throw a file in the wrong folder or delete a critical piece of site functionality by accident – it happens.

It happened to me. Green Geeks was there doing tech support, letting me know where the problem was and if it was an issue on their end getting it cleared up Asap. Their virus protection is like Fort Knox!

Rest assured, if you have suspect viruses, trojans, and malware running around you will get the email immediately with instructions on the who, what, where, why, and hows. Whenever I had a problem, no matter what, I can honestly say that they helped me resolve the issue within 10 hours or less. Give them a shot.

Ask questions – Chat support is 24/7 and very knowledgeable. I promise you they aren’t reading from a script – the employees know their tech. So, go with the Green Geeks!

And tell them Gwendolyn L. Spelvin said so.

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Marcia Ganeles avatar
Marcia Ganeles beautifulpots.com
Apr 04, 2018

My top reasons for selecting GreenGeeks were based on years of web design at a dot.com in Silicon Valley as well as teaching basic web design in colleges and university since the late 1990s. Sustainability was a top priority, and of course the best technology including security and support. GreenGeeks has the best of everything.

Eco Friendly + Technology. What more could you want right? In addition to offering just about anything I want from a hosting service, they offer more things that I don’t even understand and can’t even pronounce.

GreenGeek’s got it all. I’m really happy with them. I’ve recommended them to friends, family, clients and former students.

I researched a lot of hosting companies before selecting GreenGeeks. They are simple enough for those without much tech savvy, and robust enough for the big players. Cheers and thanks GreenGeeks. Marcia GK – former faculty in Computer Science and Computer Graphics Department, Foothill & MiraCosta Colleges — and Education Department, California State University East Bay.

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Mitch Grace avatar
Mitch Grace derebtheambassador.com
Jan 20, 2016

I’ve been with Greengeeks for years now, both personally and for other clients… they have been flawless in my humble opinion. Their customer service is fantastic and very accessible from different time zones.

I am writing this purely because of how helpful their staff have been as my sincere thanks for helping me, once again, when in a bind. I highly recommend them!

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Shared Hosting 

If you’re just getting started online the last thing you want to have to do is spend time managing all of the technical elements of getting your site online.

Shared hosting provides the best place to start your efforts on the web.

Shared Plans

GreenGeeks offers three shared hosting plans, all of which offer unlimited bandwidth, storage, domains, and email accounts.

They also come with one free domain name for the first year (but read below on why you might not want to take one).

The cheapest plan is the Ecosite Starter for just $2.95/mo if you sign up for a long contract.

The next plan up is the Ecosite Pro. It provides everything the Starter plan offers plus it is hosted on a better server with caching. GreenGeeks claims it has twice the performance.

GreenGeeks Shared Plans

The top plan is the Ecosite Premium. It comes with everything in the other plans. Plus, it performs at four-times that of the Starter plan. It also includes a premium SSL certificate and is PCI compliant.

Features

With the basic shared hosting plan you get all the things you’ve come to expect from a host:

  • Unlimited server resources

  • Unlimited bandwidth

  • MySQL database creation

  • Email account creation

  • Free Cloudflare CDN

  • Unlimited domains one 1 account

  • Free marketing and SEO tools.

Plus, you have the option to register a free domain name with GreenGeeks upon the creation of your account.

What Makes GreenGeeks Shared Hosting Stand Out?

Now, this isn’t actually the recommended option to take, as it can get pricey. It’s a nice add-on to have for people who don’t mind the costs and want to take care of their entire website set up in a single place.

These features are nice to have, but they’re not what makes GreenGeeks stand out. In addition to the over-the-top green commitment, GreenGeeks excels in:

  • Speed technologies

  • Security and Reliability technologies

  • Datacenter options.

Website Speed

The importance of speed for your website can’t be overemphasized. There’s plenty of research showing that if your site loads in more than 2 seconds, you are losing readers and buyers.

This is because the general public is becoming used to top-of-the-line websites and checkout experiences. They become impatient with sites that load slower than these top performers.

Google recommends that your site load in no more than 2-3 seconds. Speed is also a search engine ranking factor, albeit a minor one. If it takes longer, Google may limit or slow down it’s crawling of your site, which is bad news for you.

Speed Stack

GreenGeeks offers a speed “stack” — a geeky term meaning “set of technologies.”

It includes:

  • LiteSpeed web servers

  • SSD hard drives

  • Fast MariaDB

  • PHP7

  • Content Delivery Network (CDN)

  • HTTP/2.

Security

GreenGeeks offer several tools to make your site secure. These include:

  • Real-time file scanning

  • Pro-active server monitoring

  • Clustered threat analysis

  • Secure vFS

  • Hosting account isolation.

Think of the latter as a quarantine that protects your website(s).

Datacenter Options

Currently, GreenGeeks has 4 state-of-the-art datacenters. See Datacenters below for more details. GreenGeeks allows users with shared hosting plans to pick which datacenter they will be hosted on. This is an unusual bonus.

Scaling Up

GreenGeeks allow users to scale up in their shared hosting by providing greater performance in the higher-level plans.

As your site grows, your traffic levels improve, and you demand more from your host you’ll start to see how valuable it is.

For example, instead of getting a basic dedicated server, or having to upgrade to a VPS, you can upgrade to a higher shared plan or add the computing resources you require like additional RAM, CPU, or other features.

This makes it very easy for beginners to run their sites on custom and powerful server environments.

Higher-Level Hosting

Of course, there are other hosting packages you can still upgrade to like VPS hosting, dedicated server packages, or even reseller packages.

But you don’t have to if you don’t want to take on additional tasks like managing your own server and keeping your environment secure.

VPS Plans

Here’s a quick look at GreenGeeks’ VPS plans. There are five plans. For simplicity, I’ll just provide information on the top and bottom plans:

Plan 1Plan 5
Memory1 GB RAM8 GB RAM
SSD RAID 10 Storage25 GB125 GB
Bandwidth1 TB3 TB
Cores44
Price$39.95$159.95

Dedicated Server Plans

GreenGeeks also offers four dedicated hosting plans. Here is a comparison of their top and bottom plans:

Entry ServerPro Server
ProcessorAtom 330Xeon E5-2620
Memory (DDR 3)2 GB16 GB
Drive (SATA)1x 500 GB SATA2x 500 GB
IP addresses55
Tansfer10 TB10 TB
Price$169$439

WordPress Hosting

So, you know for a fact that you want to use WordPress as the foundation for your new website. Great, WordPress is awesome.

But, if you’re looking to enhance your site’s performance and make your life a whole lot easier, then you’ll want to utilize WordPress hosting.

GreenGeeks WordPress

The WordPress plans offered by GreenGeeks all depend on shared hosting. This means you’ll be sharing server real estate with other WordPress sites.

But, in almost all cases, this setup will be more than enough.

Managed WordPress Hosting

This plan is for “managed” WordPress hosting — which means that all of the technical parts of getting your server setup are handled for you, including:

  • WordPress migration

  • Free domain name registration or transfer

  • The WordPress core will be automatically updated

  • Site security scans are taken care of

  • Your site will be protected from brute force and DDoS attacks

  • Your site is isolated from other sites on the shared server, adding to the protection level.

  • You have access to 24/7 US-based support.

Put simply, your site will be secure, it will run in an optimized WordPress environment and it will be online when you need it the most (all the time).

GreenGeeks WordPress

cPanel

Like most beginner-friendly hosts, cPanel reigns supreme. If you’ve used a shared hosting environment in the past, then you’ve probably come across cPanel, or you’re at least aware of its existence.

GreenGeeks cPanel

The GreenGeeks cPanel is equipped with all of the features you might be familiar with.

In addition, there are some customizations that make it even easier to get your site setup and add additional features. For starters, the cPanel is very intuitive and organized.

The cPanel is worth exploring as it has a ton of hidden gems that’ll help you build and grow your site.

cPanel Features

Some of the additional features you’ll find in the GreenGeeks control panel are as follows:

  • The sitebuilder and theme installer if you’re using the website builder

  • The ever-popular Softaculous software one-click installer

  • cPanel account migration

  • Enhanced security options

  • Video tutorials on everything related to hosting

  • Database performance tweaks

  • Search engine submission and SEO tools

  • Polls and survey software

  • Form generators

  • Magento, osCommerce, and PrestaShop shopping carts.

Typical to cPanel you can find all the apps you need by searching around the control panel or using the search bar to save some time.

Statistics and Account Management

You’ll also find your website stats on the left-hand side that show you your current CPU, storage usage, and other account data.

On the account management screen, you’ll be able to handle all other requests like:

  • Managing your domains

  • Purchasing additional services

  • Opening support tickets

  • Handling your billing requests

  • Accessing cPanel

Backups

Nightly automated backups are included with all shared hosting plans.

When left to your own devices how often would you run a website backup?

I’m sure you’d like to think you’d be proactive about backing up your site, just in case something unfortunate happens.

But, no matter how solid your intentions are it’s usually something that doesn’t get done reliably. That’s why having nightly automated backups is such an awesome feature, especially for the basic shared hosting plans.

There are a handful of starter hosts that add backups to their list of features, but as a whole, it’s still a rarity and definitely worth highlighting.

Performance

I monitored my own server over the last year. The results are shown in the table below.

MonthUptimePage Load
Feb 201899.94%604 ms
Mar 201899.89%590 ms
Apr 201899.93%481 ms
May 201899.92%472 ms
Jun 2018100.00%335 ms
Jul 2018100.00%338 ms
Aug 201899.93%382 ms
Sep 2018100.00%385 ms
Oct 201899.93%381 ms
Nov 201899.95%348 ms
Dec 2018100.00%368 ms
Jan 2019100.00%338 ms
Average99.96%419 ms

Uptime

At the beginning of last year, the server wasn’t performing very well. In particular, March had an uptime of only 99.89%.

This represented 25 outages for a total time of 49 minutes. Most of the outages were very brief — just one or two minutes. But one of the outages represented 10 straight minutes of downtime.

The good news is that the more recent uptime data is much better. Over the last six months, my server was up 99.97% of the time — roughly 13 minutes of downtime per month.

Neither of these numbers is stellar. However, they are quite reasonable and competitive with other hosts.

Uptime Guarantee

GreenGeeks has a 99.9% uptime guarantee. As with most hosting industry guarantees, there are some specifics attached to it.

The cases in which GreenGeeks doesn’t guarantee uptime are just common sense and include:

  • Vendor hardware or a network malfunction that is outside of GreenGeek’s control

  • Downtime caused by client error, including spamming activity

  • Downtime caused by cyber attacks.

This uptime guarantee is even good enough to make its way into the terms and conditions, which means one thing, they take their uptime seriously.

Still, there’s no mention if you’ll actually receive a refund or account credit if your site does go down as some hosts offer. But, judging by the uptime data this will never be an issue anyways.

Speed

Despite the same problem with the early data, my GreenGeek’s server provided excellent overall page load speeds. The 12-month average was only 419 ms — and 367 for the last 6 months.

These speeds are better than I’ve seen with SiteGround and almost as fast as WP Engine, which is known for its excellent server performance.

Additional Features

GreenGeeks packs in some additional features that are more than fluff.

Security Features

For example, the security features are robust. The servers are under 24/7 monitoring and include a built-in firewall that protects against DDoS, brute force attacks, and other cyber threats.

Plus, you can do things like use the Spam Assassin tool for email protection, and even password protect your directories.

Site Builder

If this is your very first site and you want to get it online as soon as possible, then you may want to use the free website builder tool, SitePad.

GreenGeeks Sitebuilder
GreenGeek’s site builder

This builder is equipped with hundreds of different mobile-friendly themes that you can customize to your liking with the drag-and-drop builder.

Site Migration

Lastly, if you have an existing site that you want to migrate over, then the GreenGeeks team will help you do this free of charge, all with the minimal downtime.

Datacenters

GreenGeeks has four datacenters in:

  • Chicago

  • Phoenix

  • Montreal

  • Amsterdam

Their datacenters all offer a high level of security and redundancy. These include:

  • Network connections to multiple Tier 1 backbone

  • FM 200 fire suppression

  • Climate control of temperature and humidity

  • Dual-city power grid feeds

  • Backup battery power

  • Backup diesel generator

  • Biometric and card security

  • Onsite technicians 24/7

  • Audited to SAS 70 Type 1 standards.

Recent Datacenter Upgrades

GreenGeeks has also recently upgraded their datacenter servers.

Of particular note is its server drives. They have been upgraded to SSD Raid Storage Arrays.

This upgrade is system-wide, meaning that even customers on a shared hosting plan will benefit from the SSD Raid Storage Arrays.

GreenGeeks Datacenter

Datacenter Choice

With most shared hosts you’re stuck with whatever datacenter they choose for you.

This could mean your site’s files are stored in Seattle, Washington while most of your site’s traffic comes from Paris, France. Not a good thing for improving your site’s performance and loading speeds.

GreenGeeks Datacenters

But, GreenGeeks does offer you the choice of the four previously mentioned datacenter locations.

When choosing a datacenter, make sure you select the location that’s closest to where your website’s traffic is coming from, not where you’re presently located.

GreenGeeks Overview

Here is an overview of GreenGreeks that you can use when you want to compare it to other hosting companies.

Specialties

  • Sustainable hosting that doesn’t sacrifice performance

  • Easy scalable shared hosting for beginners

  • Cheap and simple dedicated WordPress hosting.

Migration Policy

Customers receive a free website migration with a new hosting account.

Support Material Quality

Good. The materials are also broad — their videos, knowledgebase, and site tutorials cover many topics.

Control Panel

cPanel

Available Datacenters

Four datacenters located across North America and Europe.

Money-Back Guarantee

30-day money back guarantee.

Lowest Plan Price

$2.95 per month.

Backup Policy

Free nightly backups included on the shared hosting plan.

Sitebuilder Included?

Free sitebuilder included.

PCI Compliant?

PCI compliance is included in the Premium plans, but those on other plans will need to purchase an add-on.

Pros and Cons

Pros

  1. One of the best environmentally friendly host

  2. Scalable shared hosting

  3. Fast servers

  4. Bundled backup features

  5. High-security protection.

Cons

  1. To lock in the cheap monthly rate you have to sign a 3-year contract

  2. Money back guarantee has limitations

  3. Domain name registration is very pricey after the first year of having a free domain.

Let me go into some depth on these cons.

Contract Length

Like most bargain web hosts, in order to get the cheapest plan rates, you have to sign up for a lengthy contract.

In this case, that number is three years. If you do opt for a shorter contract, then the rate will increase. But, even with the rate increase, it’s not super expensive, but it’s still more than triple the super low starter rate.

It’s not a deal breaker, but having more honest and upfront pricing could go a long way.

This style of pricing is an industry standard practice, but it’s always nice to see hosting companies buck this trend in favor of transparency.

Guarantee Stipulations

There is a 30-day money back guarantee. But, like all guarantees, there are some stipulations that come along with it.

It’s not as long as some other hosts that offer 60-day or even 90-day money back guarantees, but having 30 days should be enough time for you to test out the service to see if it’s the right fit for your site.

Domain Registration

However, if you decide to register a domain name with GreekGeeks you won’t be refunded for the domain registration fee.

Plus, the domain registration fees are quite high, so you may not end up getting that much of a refund anyway.

The best course of action is to use this host for hosting only and use a separate domain name registrar. That way, if you do want to cancel within the 30-day window you’ll be subject to a full refund.

High Domain Registration Prices

To continue with domain registration, the yearly pricing is quite expensive.

Now, their focus isn’t on being a domain name registrar, so this makes sense. However, when focusing on providing beginner hosting you have to assume there’s a solid chance your users will want to pick up a domain name from you too.

But, the steep pricing will probably cause users to go elsewhere for their domains.

This will add an extra step in getting your site setup, but to avoid any complications with a refund, or paying high prices, as I noted before, it’s best to look elsewhere for your domain.

Customer Support

You can reach customer support via live chat, email, or phone.

GreenGeeks offers 100% customer satisfaction.

I’m still not quite sure what this means, and it seems more like a marketing buzzword than anything else, but GreenGeeks does offer a wide range of support methods.

For example, you can reach customer support via live chat, email, or phone. Phone support is only available during business hours, but live chat can be accessed 24/7.

Self-Help Resources

If you’re the type who likes to work out technical issues on your own, then there is a large knowledgebase and a tutorial section that’ll help you work through any issues.

If you’re looking to grow your site and learn more about online marketing, SEO, security, and a lot more, then reading the blog is definitely a worthwhile investment.

GreenGeeks Alternatives

If you’re not sold on GreenGeeks there are other similar hosts that you might find appealing.

SiteGround

At the top of my list is Siteground. Like GreenGeeks you’ll find unlimited shared hosting plans, top-notch support, and multiple datacenters.

However, Siteground edges out GreenGeeks by having a datacenter in Singapore, which caters to the whole Asian market.

InMotion Hosting

InMotion is another green hosting company. The starter shared hosting package is comparable to GreenGeeks.

They don’t offer as good a price for new customers but their base price is cheaper than GreenGeeks. However, be aware that InMotion Hosting only has datacenters in the US.

Bluehost

If the price is your main concern, Bluehost is a good option. GreenGeeks offers more unlimited resources, but in most cases, website owners won’t notice the difference.

In terms of performance, Bluehost and GreenGeeks are about the same with Bluehost being a bit more stable.

Is GreenGeeks Right for You?

If you’re concerned about your environmental impact then GreenGeeks is a good choice because of its 300% green commitment.

But even if you just want solid and inexpensive hosting, GreenGeeks is well worth investigating.

They offer reliable servers, top-notch security measures, automated backups, easy server management, a plethora of support options, and even the ability to use dedicated WordPress hosting.

Check out GreenGeeks.com now.

Most Popular GreenGeeks Hosting Plans

EcoSite Starter Ecosite Premium Seed Reseller Hosting
Disk Space Unlimited Unlimited 50GB
Bandwidth Unlimited Unlimited 500GB
Price $2.95 / mo
Usual price: Get % off!
$16.95 / mo
Usual price: Get % off!
$19.95 / mo
Usual price: Get % off!
Visit GreenGeeks Now Visit GreenGeeks Now Visit GreenGeeks Now
Plan Disk Space Bandwidth Price
Sprout Reseller Hosting
Reseller
80GB 800GB $24.95 / mo Visit Host Now
Plant Reseller Hosting
Reseller
120GB 1200GB $39.95 / mo Visit Host Now
1 GB VPS Hosting
VPS
25GB 1000GB $39.95 / mo Visit Host Now
Tree Reseller Hosting
Reseller
160GB 1600GB $59.95 / mo Visit Host Now
2 GB VPS Hosting
VPS
50GB 1500GB $59.95 / mo Visit Host Now
3 GB VPS Hosting
VPS
75GB 2000GB $79.95 / mo Visit Host Now
Forest Reseller Hosting
Reseller
200GB 2000GB $99.95 / mo Visit Host Now
4 GB VPS Hosting
VPS
100GB 2500GB $99.95 / mo Visit Host Now
8 GB VPS Hosting
VPS
125GB 3000GB $159.95 / mo Visit Host Now
Entry Server
Dedicated
500GB 10TB $169 / mo Visit Host Now
More Plans +

GreenGeeks Frequently Asked Questions

  • Where is the company located?

    GreenGeeks is based in the United States out of Agoura Hills, CA.

  • Is GreenGeeks hosting good?

    GreenGeeks is a solid hosting company — especially for beginners. And it is probably the best hosting company if you care about environmental issues.

  • What is green web hosting?

    Web hosting uses a tremendous amount of energy. This is particularly important for global warming because most energy sources release carbon-dioxide into the atmosphere. So a host is said to be green if they emit little or no carbon-dioxide or otherwise offset what they do emit.

  • Where are its datacenters?

    GreenGeeks has four datacenters. They are located in Chicago (US), Phoenix (US), Montreal (CA), and Amsterdam (NL).

  • Can I use WordPress without dedicated WordPress hosting?

    Yes, if you’re using one of the basic shared hosting plans you can quickly install WordPress via your cPanel.

    Just scroll down to the Softaculous App Installer and click on WordPress. This software will walk you through the process of installing WordPress on your new site.

    Of course, if you want to make installing and managing your WordPress site even easier, then go for the dedicated WordPress hosting.

  • Does GreenGeeks offer an uptime guarantee?

    GreenGeeks offers a 99.9% uptime guarantee, but there is no credit or refund if your site does happen to go offline.

    It’s more of a good faith guarantee. According to the SLA, “GreenGeeks will try to maintain maximum uptime.” However, the data suggests that GreenGeek’s uptime really is 99.9%.

  • Does GreenGeeks offer any reseller hosting options?

    The reseller hosting is packed with features and competitively priced. So you can offer affordable web hosting to the sites you manage.

  • Are dedicated IP addresses available?

    If you want a dedicated IP address, then you’ll have to put in the request manually.

    All you have to do is open an account ticket from within your account management dashboard. However, obtaining a dedicated IP address does come with a yearly fee on most plans.

  • Is Windows hosting available?

    No, Windows hosting is not currently available. GreenGeeks is solely a Linux/Unix web hosting provider.

    If you require a Windows hosting or any ASP.NET server configuration, then you’ll have to use a dedicated server or look elsewhere for hosting.

  • What “unlimited” options does GreenGeeks offer on its starter plans?

    Like most beginner-oriented hosts, its shared hosting packages are equipped with unlimited disk space, unlimited bandwidth, unlimited domains, and unlimited e-mail accounts.

  • How is GreekGeeks “300% green”?

    GreenGeeks utilizes energy from the grid, just like any other company out there. But, where it differs is by buying green energy credits, in the form of wind power, which offset the energy use.

    This effectively brings down their net energy usage to zero. Then, instead of stopping there it buys three-times the number of green energy credits, which makes it 300% green and picking up the tab for two other hosts of comparable size.

  • Can I use Drupal and Joomla with GreenGeeks?

    You can auto-install both Drupal and Joomla with all GreenGeek’s shared hosting plans.

  • Can I get a VPS from GreenGeeks?

    Yes. There are five VPS plans offering different combinations of disk space and memory.

  • Will GreenGeeks help me to transfer an existing site?

    Yes. When you sign up, you can have your site transferred free of charge.

  • Will GreenGeeks allows more than one domain to be hosted per account?

    Yes. GreenGeeks allows unlimited domain aliases, so you can set up as many websites as you like.

  • Can I host a site with a lot of images on a shared hosting account?

    Maybe. The service supports unlimited bandwidth and disk space. However, that only applies as long as you don’t put too much of a drag on the server. So if you are going to host a large number of images on an active site, you will probably need a VPS or dedicated plan.

  • Does GreenGeeks have a money-back guarantee?

    Yes. It provides a 30-day money-back guarantee for all hosting plans, except dedicated servers. If you received a domain free when signing up, $24.95 will be deducted.

  • What control panel options does it provide?

    All customers get cPanel with their account.

  • What payment options does it accept?

    Major credit cards such as MasterCard, Visa, American Express, and Discover, plus PayPal.

  • What is GreenGeeks’ backup policy?

    GreenGeeks takes nightly backups, and they are retained for 24 hours.

  • How many email addresses can I create?

    You can create unlimited email accounts on all plans.

  • Will I be able to reach tech support by phone?

    Yes. Sales and support are available by phone but only during business hours.

  • What languages do GreenGeeks’ support team speak?

    The support team speaks English only.

  • Are there any special security features on offer?

    Yes. GreenGeeks implements advanced security features like Advanced Real-Time Security Scanning, as well as Apache & MySQL Security Tweaks.

  • Can GreenGeeks customers use a CDN?

    Its services are CloudFlare-ready, and there’s an easy 1-click integration feature in cPanel.

Kevin Wood

About Kevin Wood

Kevin got his start as a web developer. Now he spends his time as a technical writer and poet. His main interests are technology and human potential. When he's not diving headfirst into technical topics, you can find him scrawling lines of poetry and getting lost in the woods.

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