11,285 Real User Reviews Of The World's Biggest Web Hosting Brands
greengeeks.com
| Location: | US |
|---|---|
| Founded: | 2006 |
| Phone: | 1-877-326-7483 |
| Address: | GreenGeeks 5739 Kanan Rd Suite 300 Agoura Hills, CA 91301 USA |
As a self professed nerd, nerds and geeks normally don't get along. Until now. After dealing with HostGator, Wix, and GoDaddy, GreenGeeks was a breath of fresh air.
Really. True, it's a smaller company, but it has the focus and attention to know each and every one of its customers for the personal touch you won't get anywhere else. My journey with the G started when I embarked on building my satire site.
I needed a company that could fit my specific hosting needs, particularly with size constraints and price point. After searching all the "names", Green Geeks came up as one of a few that could handle the expectations and then some. So, I took a gamble on them and signed up.
And honestly, I'm glad I took a chance on them. While I was a little iffy at first as my experience with other hosting sites were continuously horrid when site issues arose on the server side, Green Geeks had zero problems in the tech department helping me through any issues that I was finding. Whenever you set up a new site from scratch you might throw a file in the wrong folder or delete a critical piece of site functionality by accident - it happens.
It happened to me. Green Geeks was there doing tech support, letting me know where the problem was and if it was an issue on their end getting it cleared up Asap. Their virus protection is like Fort Knox!
Rest assured, if you have suspect viruses, trojans, and malware running around you will get the email immediately with instructions on the who, what, where, why, and hows. Whenever I had a problem, no matter what, I can honestly say that they helped me resolve the issue within 10 hours or less. Give them a shot.
Ask questions - Chat support is 24/7 and very knowledgeable. I promise you they aren't reading from a script - the employees know their tech. So, go with the Green Geeks!
And tell them Gwendolyn L. Spelvin said so.
My top reasons for selecting GreenGeeks were based on years of web design at a dot.com in Silicon Valley as well as teaching basic web design in colleges and university since the late 1990s. Sustainability was a top priority, and of course the best technology including security and support. GreenGeeks has the best of everything.
Eco Friendly + Technology. What more could you want right? In addition to offering just about anything I want from a hosting service, they offer more things that I don't even understand and can't even pronounce.
GreenGeek's got it all. I'm really happy with them. I've recommended them to friends, family, clients and former students.
I researched a lot of hosting companies before selecting GreenGeeks. They are simple enough for those without much tech savvy, and robust enough for the big players. Cheers and thanks GreenGeeks. Marcia GK - former faculty in Computer Science and Computer Graphics Department, Foothill & MiraCosta Colleges -- and Education Department, California State University East Bay.
I really love GreenGeeks! They make running my website so easy. I am not a tech person so I love how quickly they solve any issues that pop up.
They are always so attentive, helpful, thorough, and thoughtful. I Always get the help I need in a timely manner. I would highly recommend them!
I don't know much about web hosting. I just do what my web designer tells me to do. She said to go with Green Geeks so I did.
I can say that I Never think about Green Geeks because I never have to. How refreshing is that?! I never have any problems.
I have way too much on my plate to have to think about web hosting. I just want it to work. And it does. Ohmmmmmm.
I love Green Geeks. Uptime is almost 100% and the backend/cpanel is super easy to use. Friendly support with no issues whatsoever.
I would recommend Green Geeks to everyone I know. I've used a lot of hosting providers and they are the absolute best because of their support and ease of use of their platform.
I moved to GreenGeeks 3 years ago from a 12 year stint with GoDaddy. During that process I had a couple of bad test runs with other vendors and finally landed on GreenGeeks. Chose them mainly for a few reasons, pricing, customer service rating, and eco-green rating.
After three years here is what I have found:
Pros: They have great customer service. My issues have been answered or dealt with rapidly and to my satisfaction. Up-time has been as advertised, with the only downtime for maintenance or a software glitch on my part, which they worked with me to correct.
One reason for switching from GoDaddy is I was one on of the oldest servers they had and to switch would have reuired me to manually move everything. Decide if I was moving, move to someplace better and cheaper. Recently GrrenGeeks upgraded me to a faster server and they did all the work.
My site is now faster and I didn't have to do anyting and at no additional charge. Hard to beat that kind of service. Cons: Not hardly any.
The only issue I have had with them is a question of storage space and we resolved that quickly and easily, mostly a misunderstanding on my part. Summary:
- Great customer service
- Outstanding up-time
- Economical pricing
- Highly recommended
I've been with Green Geeks for a few years now, and I've been a very happy customer, as it has so far been the end of a long line of hosts, some of which were obvious garbage from day 1, while others fell down because of poor staff who didn't seem to understand anything about hosting, ridiculous if that's your main product. Then, as a substitute they either ignore you completely when there's a serious situation going on, or are downright rude, and still never solve the problem you're asking about. That's my history before finally finding Green Geeks.
Let me say right now that Green Geeks' tech staff are not idiots, and there's no faffing about. Questions and requests are answered promptly, politely and in a friendly way. Also it's green. What's not to like?
I own a small web consulting business, so I am regularly called upon to suggest hosting solutions for my clients. I also spend a tremendous amount of time on support chats with my clients' existing host companies. Without a doubt, GreenGeeks is my favorite host company of all of them.
The biggest draw for me is the chat tech support. I know have nearly a dozen clients hosting with GreenGeeks, and so I sometimes talk with the tech support chat window several times a week. Without fail, they are helpful, friendly, patient, and -- most importantly -- effective.
So far, I haven't had any downtime on any of my client's sites in the several years I've been using GreenGeeks. I appreciate them all the more when I have to spend time dealing with tech support at other hosts. It's astounding, the value I get from such reasonably priced hosting.
I have literally no complaints. I recommend them with my whole heart.
I used to have GoDaddy hosting my site and I was plagued with downtime and errors. Since moving to GreenGeeks, I have never had any issues (and I've been a customer for multiple years). I love the mission of the company, and the customer service and technical support if they're ever needed are top-notch. GreenGeeks is fabulous!
Their live chat is so fast and effective. They've resolved all kinds of issues for me quickly and efficiently, and even when they couldn't do it right away and needed to escalate, it all happened fast. They've even gone above and beyond to find out what an issue is (for example, rather than tell me a plugin was causing a problem, they tested all my plugins themselves and let me know Which plugin was the problem). And it's a bonus that they're "green"!
I've used Green Geeks for 4 years and they have exceeded my expectations. Their customer service has been responsive to my questions. They took extra time to help with problems created when we began using a new email client.
Their cost is low compared to other service providers. I recommend them without reservation.
I have used Green Geeks for several years, and they provide the Best customer service/tech support! When I was a newbie and knew nothing about control panels or installing blogs, a GG tech took me by the hand and walked me through each step. Same with subsequent issues - which, I must say, have been few and far between (and not their fault - like bots hacking my blog).
GG also stays on top of tech updates, so that the CP features are much more user-friendly (for us non-geeks) than they were eight years ago. I recommend Green Geeks b/c they've got everything their competition has, Plus they purchase renewable energy to help reduce their carbon footprint.
I have been with GreenGeeks for one year. I don’t have any problem with my website so far. I have unlimited email addresses which I really need to offer to my customers and employees.
I always find them helpful whenever I need any help. This is very important to me as I am not a developer and my information is not too vast in this field. I would like to thank them for the great work and wish them more success in the future.
When we transferred to GreenGeeks it was seamless. Our Website and e-mail was up and running without a hitch. We received prompt and helpful responses the few times we had to ask for help.
You cannot find a better and more professional team to work with. And their price speaks for itself.
I was a client of my previous server from June of 2002 until November 06 2016. My previous server was bought by a large foreign company and became intolerable. They were down to often and toward the end without explanation I was locked out of my account and it took me 4 days to get back in.
Enough was enough. I transferred all my accounts to GreenGeeks on November 06 2016. They have been great.
I had two problems when I was setting up. They went out of their way to help me get it right. I have not had any problems since I got setup on GreenGeeks.
Want a recommendation? You will get it from me. I am a very happy man.
I am completely clueless when it comes to the technical side of maintaining and hosting my website. Useless. Dreadful.
Hopeless. But - it's ok ( I'm good at other things). My web designer recommended Greengeeks to me when she was designing my site.
I figured, if she said they were good, she would know - so I did as I was told and signed up. What I didn't know is that whenever I needed help - or assistance - there would be somebody there to help. George, Richard and the team have helped me quite a few times.
They don't fob me off and try to get rid of me, quickly. They don't make me feel silly - and they follow through with my issue - until it has been resolved. The support is fast and I never wait more than a minute or two for somebody to respond. I am so grateful for their incredible support and would recommend Greengeeks to anybody - even if they're clueless, like me.
Aloha, I have been with Green Greeks for years and they have awesome competitive pricing and are supportive of the issues we are doing. We are building a Global online cultural new media channel called One Love TV. It's still in development but we hope to share that we are green all the way to the host server. Hope to be with them for years more.
I have happily relied on Green Geeks to host my WordPress website for years. I haven't noticed any downtime, and none of my users has reported such. The loading speeds have been great, and I am able to update the content as I please. Green web hosting for a very competitive price brings me back.
I've worked with several other hosting companies, and in my experience, GreenGeeks is the best. They import new sites seamlessly, and quickly. Their tech support is efficient and quick...
they go above and beyond with their help, and don't resort to "geek talk" with speaking with a non-geek. Their pricing is outstanding. Top stars all 'round!
First-rate tech support when I had an issue (that I caused - oops!). They were patient and kept at it until we found the problem and resolved it. Other than that, my website is always up and my Email just works. The annual cost was pretty cheap, as well, so what's not to like?
GreenGeeks rocks! We have used GG since 2013 and have been very happy with the company. We are a small company who needs all of our manpower focused on what we do.
GG has helped us stay focused by taking care of all our hosting needs and then some. They do a great job for us and take very little of our time if any. That is very important to us.
Another thing we like is the ease of access and very user friendly hosting service they provide. I highly recommend GreenGeeks for all your hosting needs.
I love it , because they have an amazing support in any mistake billing/technique . etc and the high speed make me happy :)
all of this and more with Good and resonable price thank you greengeeks / Clients de cette société depuis maintenant 6 ans, nous sommes entièrement satisfaits de la prestation proposée. Du personnel de confiance, compétent et fiable.
Very good dedicated server, reseller hosting i am 100% satisfied from there services but little issue they must have to focus on it the issue is support over phone and high tech support representative, one more thing they have add in there business modal that they can add the backup feature which is not good because backup feature is by default provided by cPanel Inc. Backup & High tech support is very valuable if they can amend there business modal. Other then that i am 100% satisfied.
Went to GreenGeeks eight years ago after getting mediocre service from another web hoster, and have been happy I made the change. They've been consistently there and easy to reach, the service has been solid and as advertised, and with maybe one or two glitches over the years the few problems I've had were quickly resolved. I can recommend them without hesitation.
I have 3 websites currently running on 3 different hosting platforms. Prior to finding Greengeeks I had only the other 2 major host sites to choose from. I've had a few glitches with the other sites which took me days and several attempts to make contact before I could write several more emails and get my site running properly again...
I use the sites to generate my income so downtime is money to me. I have not had this experience ever with Greengeeks they respond right away and will continue to follow up with me the customer until everything is working smoothly again and to me, that is great customer service! Thank you for hosting such a great site and even it is eco-friendly! So we are doing Mother Earth good at the same time!! :)
great products, great service, great prices... and the whole green energy thing feels positively right! in the past, I used that "big" hosting company, but felt like I received "little" service for the price.
GreenGeeks is quite the opposite, they offer friendly, personal, affordable service, and have been quick to answer any Qs I have had about hosting and email. Keep up the good work!
I have used GreenGeeks for over three years now to host four domains. Their up-time has been stellar. I haven't tracked it, but I think my sites go down maybe two or three times a year and it's never been for a memorable amount of time.
They're usually back up before my site monitors can even tell me they were down. On the rare occasion that I need to contact support (with questions about SSH access or requests for Perl modules), their representatives are unfailingly polite and helpful. I've also been pleasantly surprised at how quickly they respond.
I should also discuss their features, but I'm not sure what to say except that they have everything I want or could imagine needing. They use cPanel, which is great.
A great company for website hosting!. I am very pleased with an effective and efficient customer service from Green Geeks. This company definitely chose great stuff to work for them.
I am very happy I have found them since its both excellent service for a very reasonable rates especially for their package deals. Thanks so much for all of your hard work!
After a protracted experience with another host which was frustration incarnate, I was pleasantly surprised... perhaps even 'delighted' wouldn't be too strong a word to find that GG managed to effortlessly extract me from that hell realm and into a happy place where everything just works; I discovered it didn't need to be that hard. I of course went to them for their green credentials, which is crucial for me, but have also been very happy with the support I've received. (Though I haven't needed any for some time as... it just works now :)
green geeks is great and more than that! taking a deep breath. I am not sure how to still make it sound real and authentic and not over exaggerated because I am simply so happy with green geeks.
Some month ago I found myself brave enough to finally start my own web page. starting to inform myself about all the possibilities out there first was quite overwhelming but than I stumbled about green geeks. The name says it already they are greener, that definitely draw my attention.
Already while visiting their homepage for the very first time I had the most excellent support experience. I was totally new to the game. No experiences in web hosting or anything like that.
I was encouraged to ask every question I needed an answer to. It surprised me that no one got annoyed. Answers were professional, personal and helpful.
greengeeks support team gave me the feeling that I am not going to be alone if I decide to purchase their service. They made the financial side really transparent and I felt comfortable purchasing a one year plan the day after. Often I needed a little advice after that and the support team was always there for me.
Even with bigger and more detailed problems, like every detail on how to host a podcast, I got quick help. Like seriously that must sound so fake but for me as a total newbie, green geeks was such a perfect fit and still is. some month in now I am still happy.
The page is loading fast and I simply have nothing to complain. Ohh and lets talk about the environmental aspect for a sec. definitely a huge plus for me.
Feels so much better not to leave a carbon footprint. Another thing green geeks does not drawn me in newsletter emails. So nice and yet so seldom nowadays.
obviously, I cannot say much about all the technical features in details but I can agree totally on a hands-off hosting experience. I can concentrate on my content and when I need help the support team will kindly offer me help. I did not know it could be so easy (and environmentally friendly) to host a webpage. Thanks green geeks.
I've never had a single problem with my hosting ever! I have heard the horror stories other people have had with their hosting services and I do smile a little inside. Then, I tell them all about you guys! Plus, the fact that GreenGeeks is an environmentally responsible platform is just icing on the cake!
GreenGeeks are fantastic. I love that they love the environment and give back in a big way. As a consumer, that makes me happy because I care about the environment and want my actions to be ethical - GreenGeeks make this possible.
The Service team are amazing and have always answered my questions quickly and with great respect to get me going. The services that GreenGeeks provide are great - they have everything covered. I literally don't have to worry about a thing - I can get on with my work knowing everything is in place and working.
A big thank you and keep being the example that other companies look to. It will be an amazing world when all companies work in this way. :-)
Looking for a truly green host, no greenwashing, no hidden emission trading to improve the statistics? You just found the one, the greenest of them all. Looking for outstanding support, quick and committed to resolve each and every issue as soon as possible and very professionally, without taking customers for a fool (as so common among hosts!)?
Yes, this is the one. No, I am not being paid for this, I am just your regular GreenGeeks customer, and will recommend them to whomever is willing to listen (or looking for a provider of any sorts). Go for GreenGeeks if you want to make a difference with whatever you're looking to host. The planet and the people affected most by climate change will thank you for it.
Love GreenGeeks! So simple and easy to use. I stumbled upon them by accident and it was the best accident I have ever had both literally and figuratively.
GreenGeeks totally takes the worry and stress out of hosting your site and finding a domain name. Keep up the great work!!
GreenGeeks offers an easy and efficient service. It was recommended to me by a colleague in France who was previously a Director of CSR (hence the Green part) and has now her own company and web site requiring solid technical support (hence the Geeks part). So far so good, I have only had a few issues, but these were very quickly dealt with in spite of the time difference between France and the USA.
GreenGeeks Rocks! For the features it offers, and using green technology ...the price can't be beat. Their first level support staff are pretty dang capable of providing support ranging from billing, sales, and technical.
And if they can't do it, they Will escalate it up the ladder and tell me what to expect next. The one thing GreenGeeks really know well ---their customers are dang picky and demanding for the best of the best. Again, GreenGeeks just simply Rocks!
I was using iPage and had a problem which the tech support people could never understand or solve (partly due to the fact that English was not their first language). My son knew what the problem was but could never get the iPage techs to acknowledge or resolve the issue. I even emailed the general manager twice asking for his help so I wouldn't have to change hosts.
I got no response. As a result, even though I was paid up for several more months, I began looking at other web hosts who were not part of Endurance International. My son called approximately 10 other host companies and asked their tech people about the problem we were having.
The techs at GreenGeeks were the only ones who understood the reason for our problem (which was exactly what my son thought). They assured him that we would not have the problem if we switched. We switched and our old problem was gone.
The techs have continued to be very helpful. Price was important to us, but having techs who knew what they were doing was even more important. We are very pleased with GreenGeeks.
The best Canadian host I've ever used. GreenGeeks walked me - a technology impaired old lady - through my transfer so I could get it done quickly and efficiently. I haven't had a problem with Green Greeks since I signed up. Customer service and live chat are great and the price is right.
I have been using GreenGeeks for my web hosting for a long time. Uptime is superb and whenever I have a question, their response always resolves my problem promptly. Whenever I call, the customer support team is warm and friendly and takes on a "no question is a dumb question" point of view. I moved my domains over from another company to Greengeeks because of their superb support and setup.
I rated Green Geeks highly for the simple reason that I have had excellent service from day one. My prior hosting service was shutting down and they referred me to GreenGeeks, I was a little skeptical as I am not very technical minded and hate change. However, I always follow up on referral from people I trust.
Honestly, it was a seamless transition. I had many questions and received straightforward instructions on :"how to"
I have been with them for over two years and I recommend them whenever anyone asks for a great hosting service.
Although I believe the price is too high, and the website is too slow, the fact that you are there and understand my concerns and fix them is the highest priority. Overall I am very pleased with your services and invite anyone looking for a web host to contact you. Remmy Meggs 2018
I am so absolutely happy with Green Geeks - They care about everyone -- I say this based on my calls to Support. They know what they are doing, are very reliable, and put out a huge effort to meet all of their customer's needs. I'm never rushed on the phone or intimidated due to being a newbie.
These guys love their company and love making customers happy. They always do their best! Thanks GreenGeeks!
I am a fairly new developer and have had some "dumb" questions that GreenGeeks have handled respectfully. I've never had any downtime. I've never had to wait for Chat.
Features available through CPanel are easy to use. I had a question about Apache and the team handled it really well. I'm staying with GreenGeeks.
I love Greengeeks, mostly because I know a little bit about this online / hosting / web stuff, but not a lot! I know enough to do stuff on my WordPress website, but sometimes, not enough. When I get an issue that I can't resolve, I contact Greengeeks and mostly, they know what needs to be done, and if they are the ones to do it, or if it's someone else.
This is such a relief for me. I don't have to wait long for them to contact me, and the chatbox is even quicker to make initial contact. I don't know if they are the cheapest, I've never compared because I doubt I will ever leave!
But to me they are very good value! I also love their Green credentials, as that was the original reason I joined them. Uptime, downtime, I wouldn't know, but when my site was reported 'slow to load' by a customer just recently, they sorted it almost instantly. I'm a happy customer.
I've been using GreenGeeks for many years for my portfolio and project websites and I've never had an issue. The service, when I've needed to get in touch, has always been prompt and informative. I find it has had great value for me since I don't plan to take my sites offline anytime soon I always opt for the longest contract for the cheapest rate.
I also love that they're committed to environmental sustainability, I wish more tech companies had the same values. Highly recommended for those with similar needs to mine!
I have only been with GreenGeeks for a few weeks but the support I have had has been excellent. All my issues were sorted out either by live chat in a few minutes or by second level support ticket in less than 30 minutes. The hosting itself seems to give a good, quick site and (so far) there is nothing that I want that it doesn't have. The price is also very reasonable.
I've been using Green Geeks for years and have had a great experience with them! Their support crew is available 24/7 and speedy to respond. I have gone from a hosting plan for my own personal site to a VPS/reseller for my business.
The few problems that I have had are resolved quickly and smoothly. I will continue to recommend Green Geeks to all of my clients!
During several years I have hosted my domains in GreenGeeks, this has been a very good experience for me. Whenever I have needed support they are happy to help me. Uptime has been as promised.
At this time I don't have any complain about their service. I'll keep my domains for long time.
It´s a great service. Always online, its flexibility and power make it the best. The tech support is super fast.
Simply awesome. I am more than happy to be part of Greengeeks customers since 2009, and I will stay! I recommend it to all my clients and friends and they share the same opinion with me. They are more than satisfied and of course, me too.
I spent a lot of time looking for the right web host and I am extremely satisfied with my decision to choose GreenGeeks. Not only has support been super helpful and fast to respond but my website uptime and backups have been impeccable. Further, I feel great about having carbon reducing, renewable web hosting while not lacking any features I need for successful websites. Thanks again GreenGeeks!
I have been a Greengeeks customer since 2012. I have never experienced downtime and their support has consistently been timely in their response, and competent in their resolution. I also like the fact that they generate the electricity for their data centers by renewable means - hence the name of the company.
Green Geeks has been supporting our family owned and operated business for many years...making us look Good! We have always been treated with superior customer support, greeted with genuinely skilled staff and have never had an issue unresolved. Green Geeks allows us to run our business with confidence while they quietly handle the behind the scenes web hosting. Thank you, Look forward to A Continued relationship!
| Hosting Plan | Features | Disk Space | Bandwidth | Price |
|---|---|---|---|---|
| EcoSite Starter Shared |
|
|
|
$3.95/month
Usual price:
|
| Seed Reseller Hosting Reseller |
|
|
|
$19.95/month
Usual price:
|
| Sprout Reseller Hosting Reseller |
|
|
|
$24.95/month
Usual price:
|
| Plant Reseller Hosting Reseller |
|
|
|
$39.95/month
Usual price:
|
| Tree Reseller Hosting Reseller |
|
|
|
$59.95/month
Usual price:
|
| Forest Reseller Hosting Reseller |
|
|
|
$99.95/month
Usual price:
|
| 1 GB VPS Hosting VPS |
|
|
|
$39.95/month
Usual price:
|
| 2 GB VPS Hosting VPS |
|
|
|
$59.95/month
Usual price:
|
| 3 GB VPS Hosting VPS |
|
|
|
$79.95/month
Usual price:
|
| 4 GB VPS Hosting VPS |
|
|
|
$99.95/month
Usual price:
|
| 8 GB VPS Hosting VPS |
|
|
|
$159.95/month
Usual price:
|
| Entry Server Dedicated |
|
|
|
$169.00/month
Usual price:
|
No. GreenGeeks only offers Linux shared hosting services.
GreenGeeks is based in the United States out of Santa Monica, CA.
GreenGeeks uses three different datacenters. They are located in Chicago, Phoenix, Toronto and Amsterdam.
Yes. There are various VPS options offering different combinations of disk space and memory.
Yes. GreenGeeks allows resellers to create their own hosting packages for clients. Five reseller plans are available.
Yes. When you sign up, you can have your site transferred free of charge.
Yes. GreenGeeks allows unlimited domain aliases, so you can set up as many websites as you like.
Yes. The service supports unlimited bandwidth and disk space, so your website will be fine as long as it is not an intensive file download site.
No. GreenGeeks' plans renew at the same price as the intro price.
Yes. It provides a 30 day money-back guarantee for all hosting plans, except dedicated servers. If you received a domain free when signing up, $24.95 will be deducted.
Its hosting environment supports PHP 5, Perl 5, CGI-Bin, and Python.
All customers get cPanel with their account.
Major credit cards such as MasterCard, Visa, American Express, and Discover, plus PayPal.
Yes. GreenGeeks has a 99.9% uptime guarantee, and backs that up with a money back commitment.
GreenGeeks takes nightly backups, and they are retained for 24 hours.
You can create unlimited email accounts on all plans.
Yes. Sales and support are available by phone.
The support team speaks English only.
Yes. GreenGeeks implements advanced security features like Advanced Real-Time Security Scanning, as well as Apache & MySQL Security Tweaks.
Its services are CloudFlare-ready, and there's an easy 1-click integration feature in cPanel.
Price Comparison
| GreenGeeks | $3.95 |
| SiteGround | $3.95 |
| BlueHost | $2.75 |
| InMotion Hosting | $2.95 |
| A2 Hosting | $3.92 |
| HostPapa | $3.95 |
Review GreenGeeks & Get A Free Domain Name If We Publish It
Already a GreenGeeks customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...
Is GreenGeeks the Web Host for You?
GreenGeeks prides itself on environmentally friendly web hosting. But there are a number of such hosts. In this article, I will explain GreenGeeks to you and help you to see if it is the right host for you.
What Is GreenGeeks Hosting?
GreenGeeks is an EPA Green Power Partner that delivers strong eco-friendly "green" operations with no sacrifice of performance and quality. Indeed, high technology performance is GreenGeek's core focus.
Their simple guidance for those new to hosting is another key value point. You can find help on the GreenGeeks site for how to create your first website, how to promote it, and how to become successful online.
GreenGeeks Commitments
GreenGeeks stands out with their uncompromising commitments to:
I was was very impressed with GreenGeeks commitment to environmentalism. They don't just offset their energy with credits — they offset three times as much energy as they use.
If that math sounds a bit odd, keep reading. I'll explain it.
About GreenGeeks Hosting
GreenGeeks Features
GreenGeeks was founded in 2006, which makes its environmental focus all the more impressive.
Since then it's grown to host over 300,000 websites and serve over 35,000 customers while making a name for itself as an industry-leading green hosting provider.
Image courtesy of GreenGeeks
GreenGeek's website and hosting services cater to beginner and intermediate website owners. It's a solid fit if you're looking to start your site and easily scale with a single host.
GreenGeeks: Why Buy Hosting From Them?
Different Hosting Types
Its core offering is the beginner shared hosting plan, but this can expand into a customized hosting environment perfect for your site. On top of that you'll find VPS, dedicated server, and even dedicated WordPress hosting options.
A green host fit for all. It's worth mentioning that its dedicated servers are very high performing and equipped with top of the line Xeon E5 processors.
Cleanest Hosting on the Market
On the topic of being green, this host truly stands out with its 300% renewable energy commitment, which makes it the cleanest hosting technology on the market.
Beyond its eco-friendly, beginner-friendly hosting plans, how else does this hosting company stand out?
In the beginner hosting space, it seems like every host offers the same thing. But GreenGeeks manages to set itself apart by offering uniquely scalable hosting, accessible beginner hosting packages, and solid WordPress hosting.
Extra Features
All of these plans come with backup and security features, and the ability to choose your own datacenter. Plus, did I mention it's dedication to eco-friendliness?
Web Host With a Commitment to Sustainability
GreenGeeks' commitment to sustainability outshines what most other green hosts have committed to.
More Than Just Green
Instead of simply offsetting their own energy usage, they purchase enough wind energy credits to put back into the grid three times what they use.
Since a lot of companies can't set up their own wind turbines or solar panels they can purchase renewable energy credits, which are generated from renewable energy sources like wind power.
GreenGeek's carbon footprint is zero, but it also negates the energy use of two other companies that are the same size.
Image courtesy of GreenGeeks
Wind Energy Credits & Negative Carbon Footprint
Taking this next step allows it to have a negative carbon footprint.
This helps to make up for the rest of the hosting industry, which is far more resource-intensive than most people realize. It's easy to overlook the environmental and energy resources it takes to host websites.
Surprisingly, the hosting industry ranks up there with industries like air travel when it comes to energy use. Seeing this huge discrepancy is what caused CEOTrey Gardner to start GreenGeeks.
Efficient Infrastructure
Beyond the extensive purchasing of wind energy credits to offset energy use the server facilities used are already incredibly energy efficient and up to the latest energy efficiency standards.
GreekGeeks is leading the charge when it comes to green web hosting and hopefully continues to set an example for the rest of the industry to follow.
GreenGeeks Offers More Than Just Environmental Hosting
If you're the kind of person who doesn't think twice about environmental impact, then don't worry, there are still some other great reasons to consider using this host.
GreenGeeks Makes Growing Your Site Easy
If you're just getting started online the last thing you want to have to do is spend time managing all of the technical elements of getting your site online.
Web hosting novices might not mind configuring server settings and the like, but it's all too easy to forget about how steep this learning curve actually is.
GreenGeeks Features
With the basic shared hosting plan you get all the things you've come to expect from a host:
In fact, some of these features pop up in the GreenGeeks YouTube channel, in creative testimonial videos made by their customers, like this one:
Image courtesy of GreenGeeks
Plus, you have the option to register a free domain name with GreenGeeks upon the creation of your account. Now this isn't actually the recommended option to take, as it can get pricey, but it's a nice add-on to have for people who don't mind price and want to take care of their entire website setup in a single place.
These features are nice to have, but they're not what makes GreenGeeks stand out. In addition to the over-the-top green commitment, GreenGeeks excels in:
Speed technologies
GreenGeeks' speed "stack" (a geeky term meaning "set of technologies") includes LiteSpeed web servers, SSD hard drives, MariaDB (a database server known for its speed), PHP7, CDN (content delivery network), HTTP/2 and more.
The importance of speed for your website can't be overemphasized in 2018. There's plenty of research showing that if your site loads in more than 2 seconds, you are losing readers and buyers. This is because the general public is becoming used to top-of-the-line websites and checkout experiences. They become impatient with sites that load slower than these top performers.
Google recommends that your site load in no more than 2-3 seconds. Speed is also a search engine ranking factor, albeit a minor one. If it takes longer, Google may limit or slow down its crawling of your site, which is bad news for you.
Security and Reliability technologies
These include real-time file scanning, pro-active server monitoring and clustered threat analysis, secure vFS, and hosting account isolation.
Think of the latter as a quarantine that protects your website(s).
Datacenter options
Currently, GreenGeeks has 5 datacenters. These are in Chicago, Phoenix, Montreal, Toronto and Amsterdam.
They are rapidly expanding to additional locations in 2018.
There's More to GreenGeeks
Some of the above points were definitely on the geeky side (we do have geeks in our audience). But keep reading. You'll understand more about what GreenGeeks offers and we've got some nice follow-up reading for you on these technologies.
Web Hosting That's Easy to Scale Up
Another feature that really sets GreenGeeks apart is the scalable hosting.
Oh no, is that just another buzzword? Well, no, but thanks for asking.
Scalable Hosting
The scalable hosting offered is different than what other hosts consider scalable hosting.
Essentially, this feature allows you to easily deploy, manage, and grow your site without having to worry about the underlying server.
Hands Off Hosting
According to GreenGeeks, your hosting should work without you having to do anything.
A pretty simple claim, but it's actually kinda revolutionary considering the headaches a lot of hosting providers leave you with.
Hosting as a Service
This feature is called HaaS, which is short for hosting as a service. Total beginners might not see the value in this, and this is true when all you need is a basic shared hosting environment.
But, as your site grows, your traffic levels improve, and you demand more from your host you'll start to see how valuable it is.
For example, instead of getting a basic dedicated server, or having to upgrade to a VPS, you can easily add the computing resources you require like additional RAM, CPU, or other features.
This makes it very easy for beginners to run their sites on custom and powerful server environments.
More Packages: VPS, Dedicated, and Reseller Hosting
Of course, there are other hosting packages you can still upgrade to like VPS hosting, dedicated server packages, or even reseller packages.
But you don't have to if you don't want to take on additional tasks like managing your own server and keeping your environment secure.
VPS Plans
Here's a quick look at GreenGeeks' VPS plans:
Dedicated Server Plans
And, a comparison of their dedicated hosting plans:
A "Green" WordPress Hosting Plan
So, you know for a fact that you want to use WordPress as the foundation for your new website. Great, WordPress is awesome.
But, if you're looking to enhance your site's performance and make your life a whole lot easier, then you'll want to utilize WordPress hosting.
Image courtesy of GreenGeeks
The WordPress plans offered by GreenGeeks all depend on "shared hosting." This means you'll be sharing server real estate with other WordPress sites. Currently, there's no option for dedicated WordPress hosting.
But, if you're building a new site from scratch, then this setup will be more than enough.
Browse the GreenGeeks site and YouTube channel to find video tutorials on topics from WordPress set up to e-commerce to everything you'd like to know about web hosting. Image courtesy of GreenGeeks.
This plan is for "managed" WordPress hosting — which means that all of the technical parts of getting your server setup are handled for you, including:
Put simply:
Image courtesy of GreenGeeks
cPanel: User-Friendly Control Panel
Like most beginner-friendly hosts, cPanel reigns supreme. If you've used a shared hosting environment in the past, then you've probably come across cPanel, or you're at least aware of its existence.
Image courtesy of GreenGeeks
The GreenGeeks cPanel is equipped with all of the features you might be familiar with.
In addition, there are some customizations that make it even easier to get your site setup and add additional features. For starters, the cPanel is very intuitive and organized.
The cPanel is worth exploring as it has a ton of hidden gems that'll help you build and grow your site.
Some of the additional features you'll find in the GreenGeeks control panel are as follows:
You can easily access GreenGeek's site builder via cPanel — your user-friendly
control panel. Browse the pre-built templates and select one to get started.
Typical to cPanel you can find all the apps you need by searching around the control panel or using the search bar to save some time. You'll also find your website stats on the left-hand side that show you your current CPU, storage usage, and other account data.
On the account management screen you'll be able to handle all other requests like managing your domains, purchasing additional services, opening support tickets, handling your billing requests, and of course accessing cPanel.
Easy one-click installs of content management systems like WordPress and Drupal
are available via your GreenGeeks cPanel. So are a plethora of marketing,
SEO, and site tools and enhancements. Image courtesy of GreenGeeks
Nightly Automated Site Backups
When left to your own devices how often would you run a website backup? I'm sure you'd like to think you'd be proactive about backing up your site, just in case something unfortunate happens.
But, no matter how solid your intentions are it's usually something that never gets done. That's why having nightly automated backups is such an awesome feature, especially for the basic shared hosting plans.
There are a handful of starter hosts that add backups to their list of features, but as a whole, it's still a rarity and definitely worth highlighting.
GreenGeeks' Uptime & Guarantee
Another very important consideration when choosing a web host is the uptime. What good is a website if it's always offline?
Luckily, GreenGeeks has a 99.9% uptime guarantee. As with most hosting industry guarantees, there are some specifics attached to it.
The cases in which GreenGeeks doesn't guarantee uptime are just common sense, and include:
This uptime guarantee is even good enough to make its way into the terms and conditions, which means one thing, they take their uptime seriously.
Still, there's no mention if you'll actually receive a refund or account credit if your site does go down like some hosts offer. But, judging by the uptime data this will never be an issue anyways.
Uptime and Response Time
Uptime and response time for the month of December 2017. Image courtesy of Pingdom
One reason for the above average uptime could be due to the hardware configurations of the servers. They currently utilize efficient Intel processors, RAID-10 SSD storage arrays for maximum performance, along with dual-city power grids and backup generators in case a power outage occurs.
Additional Useful Features
A lot of hosts end up stuffing their offerings with additional features to either flesh out the sales page or make their offerings look more robust, which doesn't really help anyone.
GreenGeeks packs some additional features in, but luckily they're ones you actually want.
Robust Security Features
For example, the security features are pretty robust. The servers are under 24/7 monitoring, and include a built-in firewall that protects against DDoS, brute force attacks, and other cyber threats.
Plus, you can do things like use the Spam Assassin tool for email protection, and even password protect your directories.
Easy-to-use Site Builder
If this is your very first site and you want to get it online as soon as possible, then you may want to use the free website builder tool.
This builder is equipped with hundreds of different mobile-friendly themes that you can customize to your liking with the drag-and-drop builder.
Free Migration
Lastly, if you have an existing site that you want to migrate over, then the GreenGeeks team will help you do this free of charge, all with the minimal downtime.
Choose Your Datacenter
With most shared hosts you're stuck with whatever datacenter they choose for you.
This could mean your site's files are stored in Seattle, Washington while most of your site's traffic comes from Paris, France. Not a good thing for improving your site's performance and loading speeds.
Image courtesy of GreenGeeks
But, GreenGeeks offers you the choice of five different datacenter locations.
Most are North America-based, but there's also a datacenter in Amsterdam, Netherlands as well. The North American locations are in Chicago, Phoenix, Toronto and Montréal. Note: GreenGeeks is expanding rapidly into new datacenters this year (2018).
When choosing a datacenter, make sure you select the location that's closest to where your website's traffic is coming from, not where you're presently located.
Image courtesy of GreenGeeks
To continue on the topic of its datacenters, it's important to mention the latest advancements.
For starters, its server drives have been upgraded to SSD Raid Storage Arrays, which are incredibly fast. Plus, this upgrade is system-wide, meaning that even customers on a shared hosting plan will benefit from the SSD Raid Storage Arrays.
Where GreenGeeks Could Improve
Although I've been geeking out over GreenGeeks, there are still a few downsides to using this green hosting provider.
The drawbacks aren't huge and probably won't be a dealbreaker, especially if going green is a big concern for you, but they're still worth talking about.
Length Contract
Like most bargain web hosts, in order to get the cheapest plan rates, you have to sign up for a lengthy contract.
In this case, that number is three years. If you do opt for a shorter contract, then the rate will increase. But, even with the rate increase, it's not super expensive, but it's still almost triple the super low starter rate.
It's not a deal breaker, but having more honest and upfront pricing could go a long way. This style of pricing is an industry standard practice, but it's always nice to see hosting companies buck this trend in favor of transparency.
Guarantee Stipulations
There is a 30-day money back guarantee. But, like all guarantees, there are some stipulations that come along with it.
It's not as long as some other hosts that offer 60-day or even 90-day money back guarantees, but having 30 days should be enough time for you to test out the service to see if it's the right fit for your site.
Domain Registration
However, if you decide to register a domain name with GreekGeeks you won't be refunded for the domain registration fee. Plus, the domain registration fees are quite high, so you may not end up getting that much of a refund anyway.
The best course of action is to use this host for hosting only and use a separate domain name registrar. That way, if you do want to cancel within the 30-day window you'll be subject to a full refund.
High Domain Registration Prices
To continue with domain registration, the yearly pricing is quite expensive.
Now, their focus isn't on being a domain name registrar, so this makes sense. However, when focusing on providing beginner hosting you have to assume there's a solid chance your users will want to pick up a domain name from you too.
But, the steep pricing will probably cause users to go elsewhere for their domains. This will add an extra step in getting your site setup, but to avoid any complications with a refund, or paying high prices, as I noted before, it's best to look elsewhere for your domain.
Quick Overview of GreenGeeks
Here is an overview of GreenGreeks that you can use when you want to compare it to other hosting companies.
What are GreenGeeks' specialties?
What is GreenGeek's migration policy?
Customers receive a free website migration with a new hosting account.
What is the quality of GreenGeek's support materials?
Good. The materials are also broad — their videos, knowledgebase, and site tutorials cover many topics.
Control panel
cPanel
Available datacenter(s)
Four datacenters located across North America and Europe.
Money-back guarantee or trial period?
30-day money back guarantee.
Lowest plan price
$3.95 per month.
Backup policy
Free nightly backups included on the shared hosting plan.
Sitebuilder included?
Free sitebuilder included.
PCI Compliant?
PCI compliance is included in the Premium plans, but those on other plans will need to purchase an add-on.
FAQs
Can I use WordPress without dedicated WordPress hosting?
Yes, if you're using one of the basic shared hosting plans you can quickly install WordPress via your cPanel access.
Just scroll down to the Softaculous App Installer and click on WordPress. This software will walk you through the process of installing WordPress on your new site.
Of course, if you want to make installing and managing your WordPress site even easier, then go for the dedicated WordPress hosting.
Is the 99.9% uptime guaranteed by GreenGeeks?
The 99.9% uptime is guaranteed, but there is no credit or refund if your site does happen to go offline.
It's more of an in good faith guarantee. However, all the data suggests that GreenGeek's uptime really is 99.9%.
Does GreenGeeks offer reseller hosting?
Yes, I briefly mentioned it above.
The reseller hosting is packed with features and competitively priced. So you can offer affordable web hosting to the sites you manage.
Are dedicated IP addresses available?
If you want a dedicated IP address, then you'll have to put in the request manually.
All you have to do is open an account ticket from within your account management dashboard. However, obtaining a dedicated IP address does come with a yearly fee.
Is Windows hosting available?
No, Windows hosting is not currently available. GreenGeeks is solely a Linux/Unix web hosting provider.
If you require a Windows hosting or any ASP.NET server configuration, then you'll have to look elsewhere for hosting.
What "unlimited" options does GreenGeeks offer on its starter plans?
Like most beginner-oriented hosts its shared hosting packages are equipped with unlimited disk space, unlimited bandwidth, unlimited domains, and unlimited e-mail accounts.
I'm still confused about how a company can be 300% green?
So, GreenGeeks utilizes energy from the grid, just like any other company out there. But, where it differs is by buying green energy credits, in the form of wind power, which offset the energy use.
This effectively brings down their net energy usage to zero. Then, instead of stopping there it buys three-times the number of green energy credits, which makes it 300% green and picking up the tab for two other hosts of comparable size.
Pros and Cons of GreenGeeks
First, the Pros:
A Few Cons:
What Type of Customer Support Does GreenGeeks Offer?
GreenGeeks offers 100% customer satisfaction.
I'm still not quite sure what this means, and it seems more like a marketing buzzword than anything else, but GreenGeeks does offer a wide range of support methods.
For example, you can reach customer support via live chat, email, or phone. Phone support is only available during business hours, but live chat can be accessed 24/7/365.
If you're the type who likes to work out technical issues on your own, then there is a large knowledgebase and a tutorial section that'll help you work through any issues.
If you're looking to grow your site and learn more about online marketing, SEO, security, and a lot more, then reading the blog is definitely a worthwhile investment.
If You Like GreenGeeks, You Might Also Like...
If you're not sold on going green there are other similar hosts that you might find appealing.
SiteGround
At the top of my list is Siteground. Like GreenGeeks you'll find unlimited shared hosting plans, top-notch support, and multiple datacenters. However, Siteground edges out GreenGeeks by having an additional datacenter in Singapore, which caters to the whole Asian market.
InMotion Hosting
If price is your main concern, then check out InMotion. The starter shared hosting package is cheaper than GreenGeeks, while offering a pretty great service. However, be aware that there's only one datacenter where every site is hosted.
Bluehost
Another common beginner recommendation is Bluehost. With these two hosts, you'll find comparable levels of pricing and performance. However, GreenGeeks gets a slight edge by providing unlimited resources to its shared hosting package. For the level of features you'd get with GreenGeeks you'd have to upgrade your Bluehost service.
Is GreenGeeks the Right Hosting Choice for You?
If you're concerned about your environmental impact then GreenGeeks is a dependably green web host. Its commitment to making its service 300% green is certainly appealing to users who have the same outlook.
Plus, it provides a solid service and all the features you need to host and even scale your site. Put simply, you get a lot of value for your money.
A reliable server, top-notch security measures, automated backups, easy server management with cPanel, a plethora of support options, and even the ability to use dedicated WordPress hosting, if that's your cup of tea. All while being environmentally friendly.
That being said, if going green isn't a big concern for you or the pricing and guarantee discrepancies turn you off there are other beginner green hosting options that offer a comparable service.