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GreenGeeks Features

  • Powered by renewable energy
  • Free '.com' domain
  • 30-day money-back guarantee
  • Free nightly backups
  • WordPress integration
  • Unlimited traffic, databases

GreenGeeks: Why Buy Hosting From Them?

  • Over 300,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate GreenGeeks as 4.2 out of 5 – Excellent.
GreenGeeks logo greengeeks.com
Location:US
Founded:2006

Is GreenGeeks the Web Host for You?

GreenGeeks prides itself on environmentally friendly web hosting. But there are a number of such hosts. In this article, I will explain GreenGeeks to you and help you to see if it is the right host for you.

greengeeks overview

What Is GreenGeeks Hosting?

GreenGeeks is an EPA Green Power Partner that delivers strong eco-friendly "green" operations with no sacrifice of performance and quality. Indeed, high technology performance is GreenGeek's core focus.

Their simple guidance for those new to hosting is another key value point. You can find help on the GreenGeeks site for how to create your first website, how to promote it, and how to become successful online.

GreenGeeks Commitments

GreenGeeks stands out with their uncompromising commitments to:

  • Green operations
  • Excellent speed and security performance technology
  • Your personal online success.

I was was very impressed with GreenGeeks commitment to environmentalism. They don't just offset their energy with credits — they offset three times as much energy as they use.

If that math sounds a bit odd, keep reading. I'll explain it.

About GreenGeeks Hosting

GreenGeeks was founded in 2006, which makes its environmental focus all the more impressive.

Since then it's grown to host over 300,000 websites and serve over 35,000 customers while making a name for itself as an industry-leading green hosting provider.

greengeeks
Image courtesy of GreenGeeks

GreenGeek's website and hosting services cater to beginner and intermediate website owners. It's a solid fit if you're looking to start your site and easily scale with a single host.

Different Hosting Types

Its core offering is the beginner shared hosting plan, but this can expand into a customized hosting environment perfect for your site. On top of that you'll find VPS, dedicated server, and even dedicated WordPress hosting options.

A green host fit for all. It's worth mentioning that its dedicated servers are very high performing and equipped with top of the line Xeon E5 processors.

Cleanest Hosting on the Market

On the topic of being green, this host truly stands out with its 300% renewable energy commitment, which makes it the cleanest hosting technology on the market.

Beyond its eco-friendly, beginner-friendly hosting plans, how else does this hosting company stand out?

In the beginner hosting space, it seems like every host offers the same thing. But GreenGeeks manages to set itself apart by offering uniquely scalable hosting, accessible beginner hosting packages, and solid WordPress hosting.

Extra Features

All of these plans come with backup and security features, and the ability to choose your own datacenter. Plus, did I mention it's dedication to eco-friendliness?

Web Host With a Commitment to Sustainability

GreenGeeks' commitment to sustainability outshines what most other green hosts have committed to.

More Than Just Green

Instead of simply offsetting their own energy usage, they purchase enough wind energy credits to put back into the grid three times what they use.

Since a lot of companies can't set up their own wind turbines or solar panels they can purchase renewable energy credits, which are generated from renewable energy sources like wind power.

GreenGeek's carbon footprint is zero, but it also negates the energy use of two other companies that are the same size.

greengeeks hosting
Image courtesy of GreenGeeks

Wind Energy Credits & Negative Carbon Footprint

Taking this next step allows it to have a negative carbon footprint.

This helps to make up for the rest of the hosting industry, which is far more resource-intensive than most people realize. It's easy to overlook the environmental and energy resources it takes to host websites.

Surprisingly, the hosting industry ranks up there with industries like air travel when it comes to energy use. Seeing this huge discrepancy is what caused CEOTrey Gardner to start GreenGeeks.

Efficient Infrastructure

Beyond the extensive purchasing of wind energy credits to offset energy use the server facilities used are already incredibly energy efficient and up to the latest energy efficiency standards.

GreekGeeks is leading the charge when it comes to green web hosting and hopefully continues to set an example for the rest of the industry to follow.

GreenGeeks Offers More Than Just Environmental Hosting

If you're the kind of person who doesn't think twice about environmental impact, then don't worry, there are still some other great reasons to consider using this host.

GreenGeeks Makes Growing Your Site Easy

If you're just getting started online the last thing you want to have to do is spend time managing all of the technical elements of getting your site online.

Web hosting novices might not mind configuring server settings and the like, but it's all too easy to forget about how steep this learning curve actually is.

GreenGeeks Features

With the basic shared hosting plan you get all the things you've come to expect from a host:

  • Unlimited server resources
  • Unlimited bandwidth
  • MySQL database creation
  • Email account creation
  • Free Cloudflare CDN
  • Unlimited domains one 1 account
  • Free marketing and SEO tools.

In fact, some of these features pop up in the GreenGeeks YouTube channel, in creative testimonial videos made by their customers, like this one:

greengeeks features
Image courtesy of GreenGeeks

Plus, you have the option to register a free domain name with GreenGeeks upon the creation of your account. Now this isn't actually the recommended option to take, as it can get pricey, but it's a nice add-on to have for people who don't mind price and want to take care of their entire website setup in a single place.

These features are nice to have, but they're not what makes GreenGeeks stand out. In addition to the over-the-top green commitment, GreenGeeks excels in:

  1. Speed technologies
  2. Security and Reliability technologies
  3. Datacenter options.

Speed technologies

GreenGeeks' speed "stack" (a geeky term meaning "set of technologies") includes LiteSpeed web servers, SSD hard drives, MariaDB (a database server known for its speed), PHP7, CDN (content delivery network), HTTP/2 and more.

The importance of speed for your website can't be overemphasized in 2018. There's plenty of research showing that if your site loads in more than 2 seconds, you are losing readers and buyers. This is because the general public is becoming used to top-of-the-line websites and checkout experiences. They become impatient with sites that load slower than these top performers.

Google recommends that your site load in no more than 2-3 seconds. Speed is also a search engine ranking factor, albeit a minor one. If it takes longer, Google may limit or slow down its crawling of your site, which is bad news for you.

Security and Reliability technologies

These include real-time file scanning, pro-active server monitoring and clustered threat analysis, secure vFS, and hosting account isolation.

Think of the latter as a quarantine that protects your website(s).

Datacenter options

Currently, GreenGeeks has 5 datacenters. These are in Chicago, Phoenix, Montreal, Toronto and Amsterdam.

They are rapidly expanding to additional locations in 2018.

There's More to GreenGeeks

Some of the above points were definitely on the geeky side (we do have geeks in our audience). But keep reading. You'll understand more about what GreenGeeks offers and we've got some nice follow-up reading for you on these technologies.

Web Hosting That's Easy to Scale Up

Another feature that really sets GreenGeeks apart is the scalable hosting.

Oh no, is that just another buzzword? Well, no, but thanks for asking.

Scalable Hosting

The scalable hosting offered is different than what other hosts consider scalable hosting.

Essentially, this feature allows you to easily deploy, manage, and grow your site without having to worry about the underlying server.

Hands Off Hosting

According to GreenGeeks, your hosting should work without you having to do anything.

A pretty simple claim, but it's actually kinda revolutionary considering the headaches a lot of hosting providers leave you with.

Hosting as a Service

This feature is called HaaS, which is short for hosting as a service. Total beginners might not see the value in this, and this is true when all you need is a basic shared hosting environment.

But, as your site grows, your traffic levels improve, and you demand more from your host you'll start to see how valuable it is.

For example, instead of getting a basic dedicated server, or having to upgrade to a VPS, you can easily add the computing resources you require like additional RAM, CPU, or other features.

This makes it very easy for beginners to run their sites on custom and powerful server environments.

More Packages: VPS, Dedicated, and Reseller Hosting

Of course, there are other hosting packages you can still upgrade to like VPS hosting, dedicated server packages, or even reseller packages.

But you don't have to if you don't want to take on additional tasks like managing your own server and keeping your environment secure.

VPS Plans

Here's a quick look at GreenGeeks' VPS plans:

VPS Hosting Plan 1 Plan 2 Plan 3 Plan 4 Plan 5
Memory 1 GB RAM 2 GB RAM 3 GB RAM 4 GB RAM 8 GB RAM
SSD RAID 10 Storage 25 GB 50 GB 75 GB 100 GB 125 GB
Premium Bandwidth 1,000 GB 1,500 GB 2,000 GB 2,500 GB 3,000 GB
Cores 4 4 4 4 4

Dedicated Server Plans

And, a comparison of their dedicated hosting plans:

Dedicated server hosting Entry plan Standard plan Elite plan Pro plan
Processor Intel Atom 330 Dual Core Xeon E3-1220 3.1Ghz Xeon E3-1230 3.2Ghz w/HT Xeon E5-2620 2.0Ghz w/HT
SSD RAID 10 Storage 25 GB 50 GB 75 GB 100 GB
Memory 2 GB DDR 3 4 GB DDR 3 8 GB DDR 3 16 GB DDR 3
Drive 1x 500 GB SATA 2x 500 GB SATA 2x 500 GB 2x 500 GB
IP addresses 5 5 5 5
Tansfer 10,000 GB 10,000 GB 10,000 GB 10,000 GB

A "Green" WordPress Hosting Plan

So, you know for a fact that you want to use WordPress as the foundation for your new website. Great, WordPress is awesome.

But, if you're looking to enhance your site's performance and make your life a whole lot easier, then you'll want to utilize WordPress hosting.

greengeeks wordpress
Image courtesy of GreenGeeks

The WordPress plans offered by GreenGeeks all depend on "shared hosting." This means you'll be sharing server real estate with other WordPress sites. Currently, there's no option for dedicated WordPress hosting.

But, if you're building a new site from scratch, then this setup will be more than enough.

greengeeks tutorials
Browse the GreenGeeks site and YouTube channel to find video tutorials on topics from WordPress set up to e-commerce to everything you'd like to know about web hosting. Image courtesy of GreenGeeks.

This plan is for "managed" WordPress hosting — which means that all of the technical parts of getting your server setup are handled for you, including:

  • WordPress migration
  • Free domain name registration or transfer
  • The WordPress core will be automatically updated
  • Site security scans are taken care of
  • Your site will be protected from brute force and DDoS attacks
  • Your site is isolated from other sites on the shared server, adding to the protection level.
  • You have access to 24/7/365 US-based support.

Put simply:

  1. Your site will be secure
  2. It will be runing in an optimized WordPress environment
  3. It will be online when you need it the most (all the time).

greengeeks wordpress
Image courtesy of GreenGeeks

cPanel: User-Friendly Control Panel

Like most beginner-friendly hosts, cPanel reigns supreme. If you've used a shared hosting environment in the past, then you've probably come across cPanel, or you're at least aware of its existence.

greengeeks cpanel
Image courtesy of GreenGeeks

The GreenGeeks cPanel is equipped with all of the features you might be familiar with.

In addition, there are some customizations that make it even easier to get your site setup and add additional features. For starters, the cPanel is very intuitive and organized.

The cPanel is worth exploring as it has a ton of hidden gems that'll help you build and grow your site.

Some of the additional features you'll find in the GreenGeeks control panel are as follows:

  1. The sitebuilder and theme installer if you're using the website builder
  2. The ever popular Softaculous software one-click installer
  3. cPanel account migration
  4. Enhanced security options
  5. Video tutorials on everything related to hosting
  6. Database performance tweaks
  7. Search engine submission and SEO tools
  8. Polls and survey software
  9. Form generators
  10. Magento, osCommerce, and PrestaShop shopping carts.

greengeeks sitebuilder
You can easily access GreenGeek's site builder via cPanel — your user-friendly
control panel. Browse the pre-built templates and select one to get started.

Typical to cPanel you can find all the apps you need by searching around the control panel or using the search bar to save some time. You'll also find your website stats on the left-hand side that show you your current CPU, storage usage, and other account data.

On the account management screen you'll be able to handle all other requests like managing your domains, purchasing additional services, opening support tickets, handling your billing requests, and of course accessing cPanel.

greengeeks cpanel
Easy one-click installs of content management systems like WordPress and Drupal
are available via your GreenGeeks cPanel. So are a plethora of marketing,
SEO, and site tools and enhancements. Image courtesy of GreenGeeks

Nightly Automated Site Backups

When left to your own devices how often would you run a website backup? I'm sure you'd like to think you'd be proactive about backing up your site, just in case something unfortunate happens.

But, no matter how solid your intentions are it's usually something that never gets done. That's why having nightly automated backups is such an awesome feature, especially for the basic shared hosting plans.

There are a handful of starter hosts that add backups to their list of features, but as a whole, it's still a rarity and definitely worth highlighting.

GreenGeeks' Uptime & Guarantee

Another very important consideration when choosing a web host is the uptime. What good is a website if it's always offline?

Luckily, GreenGeeks has a 99.9% uptime guarantee. As with most hosting industry guarantees, there are some specifics attached to it.

The cases in which GreenGeeks doesn't guarantee uptime are just common sense, and include:

  • Vendor hardware or a network malfunction that is outside of GreenGeek's control
  • Downtime caused by client error, including spamming activity
  • Downtime caused by cyber attacks.

This uptime guarantee is even good enough to make its way into the terms and conditions, which means one thing, they take their uptime seriously.

Still, there's no mention if you'll actually receive a refund or account credit if your site does go down like some hosts offer. But, judging by the uptime data this will never be an issue anyways.

Uptime and Response Time

greengeeks uptime
Uptime and response time for the month of December 2017. Image courtesy of Pingdom

One reason for the above average uptime could be due to the hardware configurations of the servers. They currently utilize efficient Intel processors, RAID-10 SSD storage arrays for maximum performance, along with dual-city power grids and backup generators in case a power outage occurs.

Additional Useful Features

A lot of hosts end up stuffing their offerings with additional features to either flesh out the sales page or make their offerings look more robust, which doesn't really help anyone.

GreenGeeks packs some additional features in, but luckily they're ones you actually want.

Robust Security Features

For example, the security features are pretty robust. The servers are under 24/7 monitoring, and include a built-in firewall that protects against DDoS, brute force attacks, and other cyber threats.

Plus, you can do things like use the Spam Assassin tool for email protection, and even password protect your directories.

Easy-to-use Site Builder

If this is your very first site and you want to get it online as soon as possible, then you may want to use the free website builder tool.

This builder is equipped with hundreds of different mobile-friendly themes that you can customize to your liking with the drag-and-drop builder.

Free Migration

Lastly, if you have an existing site that you want to migrate over, then the GreenGeeks team will help you do this free of charge, all with the minimal downtime.

Choose Your Datacenter

With most shared hosts you're stuck with whatever datacenter they choose for you.

This could mean your site's files are stored in Seattle, Washington while most of your site's traffic comes from Paris, France. Not a good thing for improving your site's performance and loading speeds.

greengeeks datacenters
Image courtesy of GreenGeeks

But, GreenGeeks offers you the choice of five different datacenter locations.

Most are North America-based, but there's also a datacenter in Amsterdam, Netherlands as well. The North American locations are in Chicago, Phoenix, Toronto and Montréal. Note: GreenGeeks is expanding rapidly into new datacenters this year (2018).

When choosing a datacenter, make sure you select the location that's closest to where your website's traffic is coming from, not where you're presently located.

greengeeks datacenters
Image courtesy of GreenGeeks

To continue on the topic of its datacenters, it's important to mention the latest advancements.

For starters, its server drives have been upgraded to SSD Raid Storage Arrays, which are incredibly fast. Plus, this upgrade is system-wide, meaning that even customers on a shared hosting plan will benefit from the SSD Raid Storage Arrays.

Where GreenGeeks Could Improve

Although I've been geeking out over GreenGeeks, there are still a few downsides to using this green hosting provider.

The drawbacks aren't huge and probably won't be a dealbreaker, especially if going green is a big concern for you, but they're still worth talking about.

Length Contract

Like most bargain web hosts, in order to get the cheapest plan rates, you have to sign up for a lengthy contract.

In this case, that number is three years. If you do opt for a shorter contract, then the rate will increase. But, even with the rate increase, it's not super expensive, but it's still almost triple the super low starter rate.

It's not a deal breaker, but having more honest and upfront pricing could go a long way. This style of pricing is an industry standard practice, but it's always nice to see hosting companies buck this trend in favor of transparency.

Guarantee Stipulations

There is a 30-day money back guarantee. But, like all guarantees, there are some stipulations that come along with it.

It's not as long as some other hosts that offer 60-day or even 90-day money back guarantees, but having 30 days should be enough time for you to test out the service to see if it's the right fit for your site.

Domain Registration

However, if you decide to register a domain name with GreekGeeks you won't be refunded for the domain registration fee. Plus, the domain registration fees are quite high, so you may not end up getting that much of a refund anyway.

The best course of action is to use this host for hosting only and use a separate domain name registrar. That way, if you do want to cancel within the 30-day window you'll be subject to a full refund.

High Domain Registration Prices

To continue with domain registration, the yearly pricing is quite expensive.

Now, their focus isn't on being a domain name registrar, so this makes sense. However, when focusing on providing beginner hosting you have to assume there's a solid chance your users will want to pick up a domain name from you too.

But, the steep pricing will probably cause users to go elsewhere for their domains. This will add an extra step in getting your site setup, but to avoid any complications with a refund, or paying high prices, as I noted before, it's best to look elsewhere for your domain.

Quick Overview of GreenGeeks

Here is an overview of GreenGreeks that you can use when you want to compare it to other hosting companies.

What are GreenGeeks' specialties?

  1. Sustainable hosting that doesn't sacrifice performance
  2. Easy scalable shared hosting for beginners.
  3. Cheap and simple dedicated WordPress hosting.

What is GreenGeek's migration policy?

Customers receive a free website migration with a new hosting account.

What is the quality of GreenGeek's support materials?

Good. The materials are also broad — their videos, knowledgebase, and site tutorials cover many topics.

Control panel

cPanel

Available datacenter(s)

Four datacenters located across North America and Europe.

Money-back guarantee or trial period?

30-day money back guarantee.

Lowest plan price

$3.95 per month.

Backup policy

Free nightly backups included on the shared hosting plan.

Sitebuilder included?

Free sitebuilder included.

PCI Compliant?

PCI compliance is included in the Premium plans, but those on other plans will need to purchase an add-on.

FAQs

greengeeks faq

Can I use WordPress without dedicated WordPress hosting?

Yes, if you're using one of the basic shared hosting plans you can quickly install WordPress via your cPanel access.

Just scroll down to the Softaculous App Installer and click on WordPress. This software will walk you through the process of installing WordPress on your new site.

Of course, if you want to make installing and managing your WordPress site even easier, then go for the dedicated WordPress hosting.

Is the 99.9% uptime guaranteed by GreenGeeks?

The 99.9% uptime is guaranteed, but there is no credit or refund if your site does happen to go offline.

It's more of an in good faith guarantee. However, all the data suggests that GreenGeek's uptime really is 99.9%.

Does GreenGeeks offer reseller hosting?

Yes, I briefly mentioned it above.

The reseller hosting is packed with features and competitively priced. So you can offer affordable web hosting to the sites you manage.

Are dedicated IP addresses available?

If you want a dedicated IP address, then you'll have to put in the request manually.

All you have to do is open an account ticket from within your account management dashboard. However, obtaining a dedicated IP address does come with a yearly fee.

Is Windows hosting available?

No, Windows hosting is not currently available. GreenGeeks is solely a Linux/Unix web hosting provider.

If you require a Windows hosting or any ASP.NET server configuration, then you'll have to look elsewhere for hosting.

What "unlimited" options does GreenGeeks offer on its starter plans?

Like most beginner-oriented hosts its shared hosting packages are equipped with unlimited disk space, unlimited bandwidth, unlimited domains, and unlimited e-mail accounts.

I'm still confused about how a company can be 300% green?

So, GreenGeeks utilizes energy from the grid, just like any other company out there. But, where it differs is by buying green energy credits, in the form of wind power, which offset the energy use.

This effectively brings down their net energy usage to zero. Then, instead of stopping there it buys three-times the number of green energy credits, which makes it 300% green and picking up the tab for two other hosts of comparable size.

Pros and Cons of GreenGeeks

greengeeks pros cons

First, the Pros:

  1. The best environmentally friendly host on the market
  2. Scalable shared hosting that minimizes the need for VPS hosting
  3. Bundled backup features and high-security protection, even on the shared hosting plan.

A Few Cons:

  1. Money back guarantee doesn't include domain registration
  2. To lock in the cheap monthly rate you have to sign a 3-year contract
  3. Domain name registration is very pricey after the first year of having a free domain.

What Type of Customer Support Does GreenGeeks Offer?

GreenGeeks offers 100% customer satisfaction.

I'm still not quite sure what this means, and it seems more like a marketing buzzword than anything else, but GreenGeeks does offer a wide range of support methods.

For example, you can reach customer support via live chat, email, or phone. Phone support is only available during business hours, but live chat can be accessed 24/7/365.

If you're the type who likes to work out technical issues on your own, then there is a large knowledgebase and a tutorial section that'll help you work through any issues.

If you're looking to grow your site and learn more about online marketing, SEO, security, and a lot more, then reading the blog is definitely a worthwhile investment.

If You Like GreenGeeks, You Might Also Like...

If you're not sold on going green there are other similar hosts that you might find appealing.

SiteGround

At the top of my list is Siteground. Like GreenGeeks you'll find unlimited shared hosting plans, top-notch support, and multiple datacenters. However, Siteground edges out GreenGeeks by having an additional datacenter in Singapore, which caters to the whole Asian market.

siteground best hosting
Image courtesy of SiteGround

InMotion Hosting

If price is your main concern, then check out InMotion. The starter shared hosting package is cheaper than GreenGeeks, while offering a pretty great service. However, be aware that there's only one datacenter where every site is hosted.

inmotionhosting
Image courtesy of InMotion Hosting

Bluehost

Another common beginner recommendation is Bluehost. With these two hosts, you'll find comparable levels of pricing and performance. However, GreenGeeks gets a slight edge by providing unlimited resources to its shared hosting package. For the level of features you'd get with GreenGeeks you'd have to upgrade your Bluehost service.

bluehost
Image courtesy of Bluehost

Is GreenGeeks the Right Hosting Choice for You?

If you're concerned about your environmental impact then GreenGeeks is a dependably green web host. Its commitment to making its service 300% green is certainly appealing to users who have the same outlook.

Plus, it provides a solid service and all the features you need to host and even scale your site. Put simply, you get a lot of value for your money.

A reliable server, top-notch security measures, automated backups, easy server management with cPanel, a plethora of support options, and even the ability to use dedicated WordPress hosting, if that's your cup of tea. All while being environmentally friendly.

That being said, if going green isn't a big concern for you or the pricing and guarantee discrepancies turn you off there are other beginner green hosting options that offer a comparable service.

Recommended Reading

The following technologies are all used by GreenGeeks. Read more about them here:

Cloudflare CDN: the Cloudflare site has some nice animations and graphics that explain in simple terms how a CDN (content delivery network) works. I guarantee you'll find this information interesting!

Lightspeed Web Servers: just read the first paragraph or so on this site. It'll add to your appreciation of what you're getting with a GreenGeeks hosting plan.

MariaDB (a "fork" — or customized version — of MySQL): MariaDB was created by the developers of MySQL. It's known for its speed (so it's not surprising that it is used by GreenGeeks) and is used by such heavyweight companies as Google, Wikipedia, and WordPress.

Last updated: 2018-01-12

267 Reviews of GreenGeeks By Our Users

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Was this review helpful? Yes | No

I signed up during their Black Friday promotion and thought there wouldn't be anything to lose because they have a 30-day money back guarantee. Shortly after signing up I received an email that I could get additional RAM for a 1-time fee. Nowhere within the email or the web page did it indicate this "Upgrade" was non-refundable even if canceled within the 30 days.

I would have lost $50 simply by canceling within the 30 days and they weren't willing to negotiate. This is also a sub-company or reseller of Single Hop. They don't actually own the data centers - so it's hard to validate

 
5 stars
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I've had Only positive experiences with Green Geeks since first moving my sites here about 7 years ago. Customer service has been uniformly prompt and helpful every time I've communicated with them. The prices are great and I can't ever remember a time that service was down. Thanks for being a great company.

 
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Have been with Green Geeks for 6 years now, and during this time I have seen a bunch of improvements to an already a great service to begin with. There's a ton of tools and add-ons for the websites, C-panel control is the industry standard, and, the most importantly, customer service and support seem to never sleep! They respond within minutes 24/7.

The only possible downfall (but this is also an industry standard, I believe) is that the introduction price is much lower than the standard price which kicks in after the intro period. I'm always jealous when I see their promotional prices for the new clients... guys, how about a loyalty discount? :)

 
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The best hosting provider is the one you never think about. We've been happily using GreenGeeks for years and don't give it a second thought because their services just work. Their support is always prompt and courteous, though truthfully we've rarely had to ask them for help. Unobtrusive, unlimited, reliable and eco-friendly: what's not to love?

 
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Reliable partner with good support. Using greengeeks for over 5 years now and never had serious problems. In those years I had a few times a Drupal Issue, probably also because I'm using an old version of Drupal and PHP.

Since I use a shared server the Webservers are probably updated regularly and sometimes it does like my older versions. When I noticed I asked support to look at it and the problem was always solves quickly. Mostly they had to make a minor change in an INI file or a setting.

The support does this fast and things run fine then. Therefore 5 stars for the absolute satisfying support. Their infrastructure seems to be very good as well as I have never experienced unavailability due to hardcore technical problems (like server or network failures).

Regarding features I would like to have something in place that would proactively informs me when the website is not running properly. Obviously, I could go the an external service provider to achieve this but everything in one head should be more cost effective. And yes, I would trust them to give me objective information and alarms.

Their maintenance schedules are sometimes too much focussed at USA time zones. The might give customers an option to select their preferred time zone and cluster them accordingly in appropriate maintenance schedules. Don’t know who does so but it would be nice.

Pricing seems to be fare. I’m quite price sensitive but never found the need to move somewhere else, though I haven’t checked it for a while. Still, I know their support solves issues fast and effectively and never started any discussion about who is responsible. Gives me a good sleep at night

 
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I've been using Green Geeks for years and have had a great experience with them! Their support crew is available 24/7 and speedy to respond. I have gone from a hosting plan for my own personal site to a VPS/reseller for my business.

The few problems that I have had are resolved quickly and smoothly. I will continue to recommend Green Geeks to all of my clients!

 
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Very good dedicated server, reseller hosting i am 100% satisfied from there services but little issue they must have to focus on it the issue is support over phone and high tech support representative, one more thing they have add in there business modal that they can add the backup feature which is not good because backup feature is by default provided by cPanel Inc. Backup & High tech support is very valuable if they can amend there business modal. Other then that i am 100% satisfied.

 
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We highly recommend GreenGeeks for your business web hosting needs. We have been with them for 6 years. The best thing I can say is that we barely notice them because the service is so reliable and consistent. And when we have needed support, due to our own deficiencies, they are prompt and responsive.

 
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5 stars
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5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been a Greengeeks customer for 6 years. They provide excellent support, charge as good a price as any provider and provide plenty of free tools to use, from low tech ftp to site builder and more. There are no restrictions, for example I redirect my emails to an anti-spam service and it was really straightforward to setup.

The fact that they are also green with no premium is definitely a bonus. I would highly recommend.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I've used GreenGeeks since 2010 and have always been pleased with their service and product. Whenever I've had some problems the technical staff is always helpful. The service is quick and efficient.

I would highly recommend GreenGeeks to other businesses. I also have enjoyed the way our website looks and the menu offered.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

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Customer support is excellent. They are available for questions and give intelligible answers, and they are actively helpful if necessary. Basic services offered are very comprehensive and extras are reasonably priced. Communication is proactive about what they are doing to improve their service and if you call them they are very responsive.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

7 Years of Heaven with Green Geeks Web Hosting
I want to give a big Thank You to the best web hosting company I use. As a web designer, I use several web hosting companies and have found after 7 years with Green Geeks, that they are the only company I use that I have had no complaints about. I highly recommend their services.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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We are a very satisfied Green Geeks customer because 1) they are prompt and thorough in responding to our support requests and provide frequent updates along the way, 2) the prices are quite competitive, 3) the user interface is friendly and features are expansive, and 4) the uptime has been outstanding. Green Geeks is one of the best vendors we deal with.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

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We have a Web Host Manager package from Green Geeks. As happens, from time to time problems have occurred with our hosting, or for our clients. Whether it is us or one of our clients, Green Geeks has been responsive and helpful every time, getting the problem resolved quickly, efficiently and permanently.

We have never had problems recur or appear over and over again when using Green Geeks. Working with Green Geeks support has been so easy and enjoyable.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've used Green Geeks for 4 years and they have exceeded my expectations. Their customer service has been responsive to my questions. They took extra time to help with problems created when we began using a new email client.

Their cost is low compared to other service providers. I recommend them without reservation.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

GreenGeeks has given me great service and support, and provided reliable uptime for my business Websites and email accounts for over a decade. I especially like cPanel and WHM Account Manager. I like that GreenGeeks cares about our environment and uses renewable energy. I highly recommend GreenGeeks to anyone who needs reliable Web hosting.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been a customer of GreenGeeks for some years. Because the uptime and maintenance has been so good I have had little experience with GG Support but on the few occasions I have had to call on them they have been quick to respond and always got my issue resolved right away. So I give them a 5 star on support.

As for value . GG is an excellent vale. As Canadians we are at the mercy of the exchange rate on a lot of things and often find a US product to be pretty expensive by the time the exchange rate is applied particularly when our dollar is at a disadvantage but even at that considering the service I have received I think it is a Great value. I have no hesitation recommending GG to anyone looking for a great provider.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

There's nothing "geeky" at all about great website hosting. And GreenGeeks has done an exceptional job hosting the Terri & Sandy website for us. They are incredibly reliable and responsive.

The team at GreenGeeks is always smart, fast and committed to our business. Happy to recommend this exceptional company to others.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

GreenGeeks is everything you need and more. The features are abundant, affordability is unparalleled for the inclusions and the support staff are knowledgeable as well as available when you need them. We have been a customer for 7 years and have no plans on switching services. Thank you, GreenGeeks Team for making us feel important and supporting our business with your awesome service!

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Green Geeks offers great support, which is probably what I love best - they are always very quick to respond and resolve any issues. I definitely appreciate the instantaneous chat function with the support team. There is very little downtime, and if there is it usually doesn't interfere with the workday.

When compared to other choices out there, the prices are very reasonable too. Combined with the outstanding support, I have been very pleased with Green Geeks.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

During several years I have hosted my domains in GreenGeeks, this has been a very good experience for me. Whenever I have needed support they are happy to help me. Uptime has been as promised.

At this time I don't have any complain about their service. I'll keep my domains for long time.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I chose GreenGeeks after researching extensively to find a web host with an eco-conscious business plan and GreenGeeks is one of the top rated for low carbon footprint. That was important to me. But what is also important to me is that I get consistently good technical help, as I am not super technically oriented.

GreenGeeks has been responsive both through email and the hotline. Their advice has been overall patient and helpful. I appreciate being able to hop online with questions and get immediate answers without being made to feel like they are talking to an idiot! :0) For the price I pay annually I have more than enough resources to float my several different websites - some of my friends pay less with other hosts but have continually frustrating lack of assistance.

GreenGeeks rocks! I am always bragging about how much I like my webhost!

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

GreenGeek has been my hosting company since 2009. During that time support has been excellent, not only replying emails, but giving the extra mile and some advice in between. We started with a small vps and now we have 3 VPS up and running. For some clients/projects sometimes we have to use some accounts hosted with other providers, so we have to deal with them regarding support or billing, so every bad experience with them we appreciate GreenGeeks even more.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

My main reason for using Green Geeks is its environmental focus. Knowing that it's all run on renewable energy was a big draw for me. But I have also found the cost to be competitive and it is full of useful free features and add-ons.

But most of all, on the few occasions that I have contacted support, the problems were fixed quickly. I am very happy to recommend Green Geeks.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We have been customers of Green Geeks since 2009. They have been an excellent company to host our website and simply put we have never had any problems. The site has never been down and everything has run smoothly since then.

Thank you Green Geeks and team! Dan at Alaska's Finest Seafood

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have used Green Geeks for several years, and they provide the Best customer service/tech support! When I was a newbie and knew nothing about control panels or installing blogs, a GG tech took me by the hand and walked me through each step. Same with subsequent issues - which, I must say, have been few and far between (and not their fault - like bots hacking my blog).

GG also stays on top of tech updates, so that the CP features are much more user-friendly (for us non-geeks) than they were eight years ago. I recommend Green Geeks b/c they've got everything their competition has, Plus they purchase renewable energy to help reduce their carbon footprint.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

It´s a great service. Always online, its flexibility and power make it the best. The tech support is super fast.

Simply awesome. I am more than happy to be part of Greengeeks customers since 2009, and I will stay! I recommend it to all my clients and friends and they share the same opinion with me. They are more than satisfied and of course, me too.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Greengeeks has been my supplier since 2009, and in the time I have found their staff to be extremely knowledgeable and helpfull. Their support desk really goes out of the way to provide just that "Great support". The few times that I had to use their onliune chat, responses were quick and helpfull.

I trust these guys to deliver a good deal but over the years they have given me that and more. Thank you Greengeeks!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Went to GreenGeeks eight years ago after getting mediocre service from another web hoster, and have been happy I made the change. They've been consistently there and easy to reach, the service has been solid and as advertised, and with maybe one or two glitches over the years the few problems I've had were quickly resolved. I can recommend them without hesitation.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Since 2009 I´m a hosting reseller and GreenGeeks was the option from the begining. It was the best option I can made. The support is mind-blowing, is very rare that my clients contact me due to a technical issues because they don´t experience them, and when it happens, GreenGeeks don't let me alone, always is there to solve any issue, even if the problem is not relationed to the hosting service, that is crazy!. Thanks guys !

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been using GreenGeeks for over seven years now and I can't ever remember not having my emails go unanswered. Service is reliable, questions are answered quickly and all my websites load in half the time as their competitors. I wouldn't change service providers. I might offer more reseller options if I were them, but it isn't a deal breaker.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I email support anytime I have something come up, they are fast and helpful every time...even when I lose my cool. I moved to Greengeeks because they utilize renewable energy and I was having trouble with my previous host. I've been with Greengeeks for about 6 years now and I don't plan on going anywhere.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

GreenGeeks. What can I say. One of my main priorities was to find a hosting company that used green technology in their hosting and I found an excellent green partner here.

They use c-panel which is another one of my must haves. They have the updated tools and software I need to run my website efficiently. Once I decided on their service (the prices were competitive among most other green hosting companies that I found, which aren't that many yet) I found out their customer service Rocks!

I had a problem that I just could not get figured out and I'm no newbie to the scene. I used their instant chat feature and was able to resolve the problem in a matter of minutes! I Love GreenGeeks and will never use another hosting service.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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I have been charged a 15$ account setup fee that nobody has ever told me about for cancelling within minutes of having made the payment, as son as I received an e-mail stating that I was going to be charged 300%+ over the offered fee starting the second year of hosting. It is a pity, I was considering moving a considerable amount of websites (100+) to GreenGeeks, but now, becuse of 15 miserable dollars, they will be out of this business AND have me writing this and other reviews for the rest of the world to know. Hint: Never trust a company that hides all the information behind "wonderful" offers, just to stab you in the back as son as you are not looking.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I chose greengeeks after trying a couple of hosting companies. They are my most wanted hosting company that I was searching for. I am a drupal developer, and found greengeeks as the best drupal hosting provider.

Their customer support is amazing, really, their team are so friendly, knowledgeable, and helpful. I chose greengeeks to be my hosting providers, I used them for my website and my clients website. When it comes to drupal, they are the one.

The most important thing is that they provide drush, and that helped me in improving my websites, and maintaing them. Just for it with greengeeks, you will never find a better that them.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been making websites since 1996. I've used a lot of hosts and services since that time, both for my own sites and that of my clients during the boom years of Y2K. Green Geeks is top notch.

Since I share one of my sites with my husband, who is a Linux webmaster at his work, we needed a few features hard to find at a reasonable cost. He needed to Secure Shell into his server, for one. Between us we use WordPress with many plugins, Drupal (an older site), and we still do our own Html coding which requires Sftp uploading of files to the server.

We set up many domain redirects (site1.com will automatically forward the visitor to site2.com seamlessly) and many email addresses. All of this is very easy to do with the CPanel controls. I don't need support very often, but when I do, they are always right there, 24 hours a day, on a live chat window.

This was the one thing that tipped the balance toward choosing GreenGeeks over all others, about 3 years ago. I am Very pleased I made that choice. I'm a night owl, and even the wee-hours shift is excellent.

I've done telephone support before, and it's a challenge when you can't see the screen of your caller's computer. The GreenGeek team is always just what I need.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I have worked with a wide variety of hosting companies, but for the sites I host, I use Greengeeks because the uptime and customer service are so good. I also like that they make an effort to have a greener footprint. Their staff is available to solve problems quickly and they communicate very well with excellent English skills. I have been with them for several years and will continue.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

GreenGeeks what should i say, It's the best hosting i saw it ever. Let's start from scratch, when i heard of it first it was only google search i was confused and i selected it only for try. Their verification process was super-fast, in less than 5 minutes my account was UP and ready to work, their support is also Super-Super-fast, if you have a problem just click on live chat and you'll find them waiting for you, they fix your problem and give you suggestions. i tried their webhosting and VPS, i'm really satisfied, Thank you GreenGeek, You are the best and you deserve to be in the TOP #1 ♥.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We have been with GreenGeeks for about a year, and are very pleased with their level of service and support. We signed up, and within a few hours, they migrated us to their servers for free. We started off with a shared account, which quickly grew into more traffic than it could handle.

We moved to the $59.95/per month VPS server, which all took place within an hour of the request. We continued to grow in traffic, and have just upgraded to the $99/month VPS server, again, the upgrade happening within an hour of notification. As far as service, I have nothing but good things to say about GreenGeeks.

We had several issues during the initial phase of web development, which we did ourselves, and even though most of the issues were not hosting related, every one of their support staff jumped in and helped us out when requested. We use CloudFlare on our site to assist in the deployment of content and recently had an issue develop which resulted in DNS errors. The problem ended up being on Cloudflare's end.

Despite that, GreenGeeks support staff jumped right in, escalating the ticket and gave us answers as to what was happening, and where the issue was originating, as well as the best options to resolve the problem. I should note, that we paid for the shared hosting plan for 3 years, and after moving to a VPS server, and making a request, they billing department quickly transferred our shared hosting credit to our VPS server account. We have used 2 other hosts for our website, and never have we had the support that we get with Greengeeks.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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Outstanding!!! They're incredibly attentive to your needs and the folks in Migration (Ron, Will, the rest of the group) go all out to help you in anyway they can - a great bunch of professionals! I initially signed up for just 1 month to try their Reseller Hosting services out (as I've been burned before with other company's long term hosting commitments that turned out bad) and 5 days later - I signed up for the year!!!

Keep up the great work GreenGeeks!!!! Thanks! Steve Gibbs
cre8tvmedia.com

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

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Great Service and Documentation

GreenGeeks has a complete range of hosting and VPS plans, fast implementation and responsive, professional service. I was signed up and configuring a reseller account in minutes (not 2-3 days as with other reseller accounts). Completely satisfied with response time on questions, plus they provide good documentation (this reducing the need for questions).

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I have had a reseller account, the most basic level, with GreenGeeks for over 1 year now. I have a few small business clients for whom I provide hosting services. On the occasions it has been needed, tech support has been timely, responsive, courteous, and informative.

Uptime has been excellent. I have not been aware of a single outage in over a year, Any outages that may have occurred would have to have been very brief not to attract the attention of myself or any of my clients. The value is excellent. Instead of paying to have my domain hosted, I am getting paid to provide hosting services, making my domain hosting requirements a profit point instead of an expense.

 
4 stars
Support
1 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Watch out for their policies on renewals and customer service when trying to cancel an account with Green Geeks. My account was suspended, so I sought to terminate my account because of the economic circumstances currently happening in my country and businesses are just not spending on web presence any more and having this hosting was not feasible at this time. The email I had listed was a hosted email through my domain which when the account was suspended that email became inactive, I subsequently added another working email to have this problem rectified which by the way never registered as my primary email even though I tried.

During the cancellation process i submitted a ticket and they responded by sending a link to submit another request to cancel, which I submitted. Thinking that this is end of the process i did not check my green geeks account, (BTW there was no indication during the cancellation that I would need to confirm my cancellation). This was a grave error because a few days later to my surprised I was charged on my credit card for the service that in my opinion was cancelled and email was sent to the new email indicating that I in fact had been charged.

To make a long story short after several attempts to rectify the problem the company personnel said it was my fault and even though I contacted them immediately after to being charged that I will not be refunded. The customer service representatives both via live chat and over the telephone were completely rude and showed no empathy to my problem nor offered an amicable solution. I have cancelled services with other companies and never had this kind of problems before, namely HostMonster, BlueHost and others and I never experience poor customer service like this nor was I treated with disdain and in one case I received a full refund and discounts on products and services with these companies.

I will continue with the service until it expires next year but I will Never recommend green geeks nor will I Ever have any of my clients use their service, because their lack of compassion, distasteful customer service, poor refund policy (even though I contacted them immediately after about the issue), inability to be flexible or their iron clad policies which does not take into account that their customers are humans and sometimes problems happens with processes which can lead to serious issues. I must commend their customer service personnel for making me feel like crap and not once accepting that they were part of the problem. I will be happy to provide anyone with the transcripts of my interactions with this company.

 
3 stars
Support
3 stars
Features
3 stars
Uptime
4 stars
Value
2 stars

Was this review helpful? Yes | No

So I joined a startup as the lead web developer and that was the first time I heard about GreenGeeks. The UI was good and live chat was helpful for small trivial issues and I really enjoyed fixing issues and had no problems with the hosting for the first month. A month later all of our websites were down and my manager got an email saying resource limit exceeded for root.Yeah just a line with that text and IP address.

We contacted them via phone, he opened a ticket for us. He didn't knew what was going on. We contacted the live chat, he just escalated the ticket to higher level.

For 30-40 minutes we had no idea what was going on with our websites and clients were calling on. They took an hour and replied that a site had a lot of fae traffic which it couldn't handle and so our server was down (this was after an hour of opening the ticket). They fixed it and gave us some tips to avoid it.

One of our client's website went down 3-4 times in the next 3 weeks. Since we had shared hosting it was exceeding the resource and the support ticket wasn't really explaining anything. It was a nightmare.

I had to personally ask them to increase the resources allocated to website until we move it to vps. We implemented MaxCDN on that site and it broke a couple of hours later. Turned out greengeeks server was blocking all MaxCdn ip addresses.

We contacted them to unblock it and they again opened the ticket. It took them 3 hours just to whitelist a bunch of IP addresses which we provided just because our ticket was in queue the website was broken for 3 hours. We decided to move it to VPS and they were happy to help with migration.

We filled out the migration form. It took them 6 days to migrate the website they claim to do in a day. They updated us the first time saying wp_head() function broke.

We fixed it right away and told them to try again and they didn't respond for 2 days. We had put the client on hold for the whole time because the new content wouldn't be migrated. Tired of waiting we told clients to make changes and requested them to re-do the migration with new copy and we've fixed the wp_head() function.

No response for next 2 days. I contacted the live chat and they said a guy is working on you. I Requested them to keep us updated because I have to answer to my manager.

He said we'll do so and we never hear back from them until the next day when they finished the migration. I am really not a fan of it anymore. Sometimes they do a great job but most of the times they take a lot of time to reply to the ticket.

I mean A LOT. If you just wanna put a static website, go for it. If you wanna keep updating the website and make major changes, avoid greengeeks.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

In all honesty GreenGeeks is good, but I was a bigger fan of BlueHost. As for response time from support? Eh....About 2 days by mail.

You can surely do better Geeks! Their uptime speed is good...which is nice. As far as features are concerned, I also think BlueHost had a better offering. I don't think they're the most responsive and my question required followup but overall ok.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We had an issue because we make some mistakes in our company that affects our service. The support team of greengeeks solve the problem by hearing us. The issue was not an ordinary one, they really read and scalate and were not happy until they found a solution.

We recomend them to everyone, specially because we feel that we are talking to human beings and not with robots that are programed to repit a speech. Thank you suppor team, specially Galvin.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We're a customer of GreenGeeks for years and no complaint about their service, particularly their Support (Mr. Vance K) a very helpful guy and always courteous and approachable to all concerns. I wish more years to be your customer, I am with your service not the amount of service.

Very important to our business is fast and accurate support from you guys. So, I rate it to 9/10. GreenGeeks rocks!

 
1.5 stars
Support
1 stars
Features
2 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Avoid greengeeks at any cost, awfull support and borderline scam.The registration page shows you the cheapest monthly price but you are actually billed 2 years worth of their hosting. The total price is actually well hidden. And then comes cancellation.

Oh god, what a ride! Bounced between departments, long response time, and finally, they still keep a 15$ fee for a subscription that was cancellled the same hour it was registered. Seeing how they treat (new) clients, I would never trust my business there!

 
2.5 stars
Support
1 stars
Features
3 stars
Uptime
5 stars
Value
1 stars

Was this review helpful? Yes | No

My experience with GreenGeeks it's really bad. After been their customers for three years I've asked them for another service but since the service wasn't enough good I've decided to cancel it. Since then I've sent 20 emails, chats with them, phone calls in order to have my money back and they first offer a refund with other services that I've declined after when I've asked for my money back they never reply back to me.

If you read the review on different websites you will notice that this always happen with them. It's really a bad service, stay away!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Me and my partner have been using GreenGeeks reseller hosting for over a year now. First fun fact was the free customer management system ClientExec licesnse they provide to all of their customers for free ($12/month value). Next fun fact was their support - very fast and efficient.

We usually received an answer within the first hours after submitting a ticket. They helped us with every aspect setting up our reseller hosting. We actually had a major problem after using them for about a year - one of our clients files were accidentally deleted, that's where GreenGeeks nightly backups come in handy - they restored everything.

That was a relief! Friendly, fast, efficient and green - that's what GreenGeeks are! Thank you for all the hard work and a wonderful first year, looking forward working with you the next year too!

 

Most Popular GreenGeeks Hosting Plans

EcoSite Starter Seed Reseller Hosting Sprout Reseller Hosting
Disk Space Unlimited 50GB 80GB
Bandwidth Unlimited 500GB 800GB
Price $3.96/mo $19.95/mo $24.95/mo
View Plan View Plan View Plan

All GreenGeeks Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
EcoSite Starter Shared
  • WordPress
  • PHP
  • Anonymous FTP
  • PostgreSQL
  • CentOS
  • Python
Unlimited Unlimited $3.96/month
Usual price:
Seed Reseller Hosting Reseller
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • CentOS
  • Python
50GB 500GB $19.95/month
Usual price:
Sprout Reseller Hosting Reseller
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • CentOS
  • Python
80GB 800GB $24.95/month
Usual price:
Plant Reseller Hosting Reseller
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • CentOS
  • Python
120GB 1200GB $39.95/month
Usual price:
Tree Reseller Hosting Reseller
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • CentOS
  • Python
160GB 1600GB $59.95/month
Usual price:
Forest Reseller Hosting Reseller
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • CentOS
  • Python
200GB 2000GB $99.95/month
Usual price:
1 GB VPS Hosting VPS
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • VPS
  • CentOS
25GB 1000GB $39.95/month
Usual price:
2 GB VPS Hosting VPS
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • VPS
  • CentOS
50GB 1500GB $59.95/month
Usual price:
3 GB VPS Hosting VPS
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • VPS
  • CentOS
75GB 2000GB $79.95/month
Usual price:
4 GB VPS Hosting VPS
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • VPS
  • CentOS
100GB 2500GB $99.95/month
Usual price:
8 GB VPS Hosting VPS
  • WordPress
  • PHP
  • PostgreSQL
  • WHM
  • VPS
  • CentOS
125GB 3000GB $159.95/month
Usual price:
Entry Server Dedicated
  • WordPress
  • PHP
  • Dedicated Server
  • PostgreSQL
  • WHM
  • Dedicated IP
500GB 10TB $169.00/month
Usual price:

GreenGeeks Frequently Asked Questions

  • Does GreenGeeks sell Windows shared hosting?

    No. GreenGeeks only offers Linux shared hosting services.

  • Where is the company located?

    GreenGeeks is based in the United States out of Santa Monica, CA.

  • Where are its datacenters?

    GreenGeeks uses three different datacenters. They are located in Chicago, Phoenix, Toronto and Amsterdam.

  • Can I get a VPS from GreenGeeks?

    Yes. There are various VPS options offering different combinations of disk space and memory.

  • Does GreenGeeks offer any reseller hosting options?

    Yes. GreenGeeks allows resellers to create their own hosting packages for clients. Five reseller plans are available.

  • Will GreenGeeks help me to transfer an existing site?

    Yes. When you sign up, you can have your site transferred free of charge.

  • Will GreenGeeks allow more than one domain to be hosted per account?

    Yes. GreenGeeks allows unlimited domain aliases, so you can set up as many websites as you like.

  • Can I host a site with a lot of images on a shared hosting account?

    Yes. The service supports unlimited bandwidth and disk space, so your website will be fine as long as it is not an intensive file download site.

  • Will the renewal price be higher than the introductory price?

    No. GreenGeeks' plans renew at the same price as the intro price.

  • Does GreenGeeks have a money-back guarantee?

    Yes. It provides a 30 day money-back guarantee for all hosting plans, except dedicated servers. If you received a domain free when signing up, $24.95 will be deducted.

  • Which programming languages are supported?

    Its hosting environment supports PHP 5, Perl 5, CGI-Bin, and Python.

  • What control panel options does it provide?

    All customers get cPanel with their account.

  • What payment options does it accept?

    Major credit cards such as MasterCard, Visa, American Express, and Discover, plus PayPal.

  • Does GreenGeeks have an uptime guarantee?

    Yes. GreenGeeks has a 99.9% uptime guarantee, and backs that up with a money back commitment.

  • What is GreenGeeks' backup policy?

    GreenGeeks takes nightly backups, and they are retained for 24 hours.

  • How many email addresses can I create?

    You can create unlimited email accounts on all plans.

  • Will I be able to reach tech support by phone?

    Yes. Sales and support are available by phone.

  • What languages do GreenGeeks' support team speak?

    The support team speaks English only.

  • Are there any special security features on offer?

    Yes. GreenGeeks implements advanced security features like Advanced Real-Time Security Scanning, as well as Apache & MySQL Security Tweaks.

  • Can GreenGeeks customers use a CDN?

    Its services are CloudFlare-ready, and there's an easy 1-click integration feature in cPanel.

Who Are The Most Popular GreenGeeks Alternatives?

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Price Comparison

GreenGeeks$3.96
SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92

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