HostedFX Review: Known for Excellent Support, Even If It’s Only During Normal Business Hours

HostedFX Hosting Since 2005, HostedFX has provided top quality, affordable hosting services to its clients. Committed to redundancy that keeps your data safe and the best server technology, this company offers a wide range of hosting packages, including cloud and colocation hosting. HostedFX is located in Columbus, Ohio, and owns and operates its own server and network infrastructure.


HostedFX offers 24/7/365 technical support, though live chat is not always available. You do have the option to leave a message during off hours. Telephone support may also be available.


With an eye to customer service, HostedFX offers shared, Virtual Private Server (VPS), dedicated, cloud, reseller, and colocation hosting.
  • No setup fees
  • Unconditional 30-day money back guarantee
  • Free daily backups
  • Located in a Tier IV datacenter
  • Free domains

Shared Hosting

Select from the Bronze, Silver, and Gold plans for your ideal power and features.
  • 5 GB, 10 GB, or 20 GB disk space respectively
  • 100 GB, 160 GB, or 200 GB bandwidth respectively
  • 99.9% uptime
  • cPanel 11
  • Unlimited* MySQL databases
  • Softaculous and Installatron
  • Free 24/7 Web statistics
  • Unlimited* file transfer protocol (FTP)
  • Unlimited* email accounts

VPS Hosting

Available for both Windows and Linux, VPS hosting comes in three plan levels.
  • Windows VPS Hosting
    • 20 GB, 40 GB, or 80 GB disk space respectively
    • 400 GB, 1,000 GB, or 2,000 GB bandwidth respectively
    • 512 MB, 1,024 MB, or 2,048 MB guaranteed random-access memory (RAM) respectively
    • 2, 4, or 6 Internet protocol (IP) addresses respectively
    • Complete root access
    • Unlimited* domains and subdomains
  • Linux VPS Hosting
    • 20 GB, 40 GB, or 80 GB disk space respectively
    • 400 GB, 1,000 GB, or 2,000 GB bandwidth respectively
    • 512 MB, 1,024 MB, or 2,048 MB guaranteed random-access memory (RAM) respectively
    • 2, 4, or 6 Internet protocols (IPs) respectively
    • Complete root access
    • Unlimited* domains and sub-domains

Dedicated Hosting

The dedicated servers are monitored 24 hours a day by senior administrators, and HostedFX offers everything from budget to enterprise level plans.
  • Top server brands including Dell, Supermicro, and HP
  • Redundant cooling power
  • Hardware RAID (0/1/5) storage
  • 100% network uptime guarantee
  • Premium, multi-homed bandwidth
  • Windows and Linux plans available

Cloud Hosting

Configure and customize your cloud hosting plan with a wide range of operating system (OS) options.
  • Dell Blade and huge SAN cloud storage technology in a Tier IV datacenter
  • Web-accessible server control panel
  • 24/7 system admin support
  • 7, 1 GB fiber channels
  • Set your own RAM, central processing unit (CPU), bandwidth, and dedicated Internet protocols (IPs)

Reseller Hosting

Start your own hosting business quickly with Small, Medium, and Large plan options and numerous features.
  • 12 GB, 20 GB, or 32 GB disk space respectively
  • 250 GB, 500 GB, or 1000 GB bandwidth respectively
  • 1, 2, or 3 free dedicated IPs
  • cPanel 11
  • 99.9% uptime
  • Unlimited* MySQL databases
  • Unlimited* file transfer protocol (FTP)
  • Unlimited* email accounts
  • Softaculous and Installatron
  • Website backup manager
  • PHP Hypertext Preprocessor (PHP) support
*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Colocation Hosting

Managed or unmanaged, colocation hosting gives you access to the tools you need, when you need them.
  • 100% uptime
  • Up to 10 dedicated gigabyte ports
  • Whole-state crossing with 5 providers
  • 24-hour emergency response team
  • Dark fiber enabled

HostedFX Reviews by Our Community

Overall Rating from 1 Reviews by HostedFX Customers


Most Helpful Reviews

Daniel Baker avatar
Daniel Baker
Dec 08, 2010

HostedFX has wonderful uptime and when I was having my site hosted, I experienced no trouble – Until I needed website support. They didn’t even have their online support on, and I couldn’t get assistance. They have no phone numbers only "ticket" systems.

I went to get my 30 days money back and it took a Long time of arguing and back and forth emailing when they clearly stated I could get a refund. Then, 11 months later, I get an invoice I’m about to be charged for another year when I’m not even being hosted by them. Don’t use this site, it’s a nightmare for support unless you just want to put a site up and host it, and never need support.

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  • Top quality technologies
  • Support for many OS options
  • Highly affordable


  • Live support not always available
  • Not all plans include a money back guarantee

The Verdict

HostedFX is very focused on providing excellent customer service and the highest quality technology. Numerous plans are offered for various size, power, and OS needs, though if you are new to hosting it might be a challenge to determine what you need without some guidance. You may always submit a question, though you may have to wait until business hours for an answer. On the whole, HostedFX is approachable and ready to help.

Most Popular HostedFX Hosting Plans

Disk Space 5GB
Bandwidth 100GB
Price $4.95 / mo
Usual price: Get % off!
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