In 2019: What Do Client Reviews Say?

Hosting24 Introduction

Hosting24 is an international web hosting company offering shared and VPS hosting services. The website offers little information regarding who the company was founded by, but it appears to be privately owned and run.

The website has a contact address which suggests that it is based in Lithuania and the Facebook page suggests that it has been operating since 2007.

As a relatively new hosting company in the industry, Hosting24 is able to offer a good range of shared and VPS hosting plans at competitive rates.

Hosting24 Hosting Plans

All of Hosting24’s hosting plans are based on Linux.

There are two shared hosting packages available through Hosting24: the Silver plan and the Gold plan. Each type of shared hosting plan allows for unlimited disk space and bandwidth. The main difference between each account is that the Gold account allows for add-on domains, anonymous FTP, custom nameservers and comes with a dedicated IP address.

Hosting plans are only priced on a monthly basis and can be cancelled at any time.

There are two options for resellers, the Starter plan and the Business plan. Each plan allows for unlimited MySQL databases, cPanel accounts and email accounts, and both come with professional billing software. Automatic weekly backups are provided along with a dedicated IP address. The main difference between the two accounts is that the starter plan restricts disk space to 50 GB, bandwidth to 500 GB and doesn’t provide a website creation tool for reseller customers.

Customers looking for a VPS hosting solution can scale their server needs from 1,000 MHz processor speed, 1024 MB RAM, 10,000 MB disk space, 1,000 GB bandwidth through a 30 MB/s connection with 1 dedicated IP address up to 8,000 MHz processor speed, 8192 MB RAM, 80,000 MB disk space, 8,000 GB bandwidth through 100 MB/s connection and 8 dedicated IP addresses.

There are two different affiliate programs available through Hosting24 for customers who want to make money through referrals. One option is a standard flat rate per successful referral. The second option awards 50% of a referred customer’s hosting fees on an ongoing basis. Reviews by Our Community

Overall Rating from 45 Reviews by Customers


Most Helpful Reviews

Gabriel Ursan avatar
Gabriel Ursan
Dec 29, 2013

I like Hosting24 and I have started to use it for my clients also. If you work clean all can be blazing fast. The only bad thing I can say about Hosting24 is that the customer support answers pretty late in weekends and the free domains are registered in 24-48 h. Overall I recommend Hosting24.

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Santiago Baigorria avatar
Santiago Baigorria
Jul 10, 2013

Hosting 24 has been excelent for me. Support is somewhat poor (chat is very laggy and when you need an instant explanation/solution they go around about everything but the actual problem…)

The worst thing Hosting 24 has is the unstable Server Response Times. I bet this is due to the huge amount of accounts hosted in a single server. If they want more clients, they will need to maximize the Data Center’s capacity, mainly by putting more servers and hosting less accounts in each one.

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Boris Schuler  avatar
Boris Schuler
Apr 29, 2018

I had since 2013 dedicated IP including in my webhosting plan, in January I used last time after my renewal (yearly renewal), I was not notify I will not longer have access to a dedicated IP after that, by terms, contract and professional way, they can not change without a notice the terms and conditions the service they offered… However, they bypassed all the terms and laws and email me: "Sorry we do not provide anymore that service"… After that answer I requested a refund because I paid a service which has not been provided, and the answer was: we can’t reimburse because you’re more than 30 day’s with us"

My advice for you is think twice before you decide work with, because they may change the terms, service and conditions without your agreement

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Gabriel Ursan avatar
Gabriel Ursan
Aug 14, 2014

I come back with another opinion. After I have used a few months the web hosting services from Hosting 24, I have discovered that they have a very bad uptime. And I have moved all my projects from them.

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Joshua Brown avatar
Joshua Brown
Aug 09, 2014

I have been with Hosting24 for a few months and they are OK. They have room for improvement. Their support needs a ton of work.

I ask a question about their services and they give me a copy and paste answer that has nothing to do with what I asked. They don’t take time to stop and read the question. They have some good features such as 2 web builders, Softaculous which are great if you are a newbie to making sites.

They have great uptime. The entire month the server was up 99.9% of the time. I monitored it myself.

Overall if you are looking for inexpensive hosting this is the place to go. Every plan offers a free domain which is great if you need a domain and site.

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Sylvain Breton avatar
Sylvain Breton
Sep 27, 2013

I am with as a reseller for at least 2 years. Many problems, often it’s just some little down time, but it is annoying to have the downtime for me or my clients. Often I login to a cPanel and bam!

I lost the connection for 5 minutes. I really do not recommend hosting24, even it’s now better in 2013 than in 2011. Sylvain Breton

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Janne Lepola avatar
Janne Lepola
Feb 07, 2013

Features & uptime were great, but Ssh-access was limited to Gold-account. Support guided me to upgrade Silver -> gold, and gave access to SSH. About one year later I tried to access SSH, but was unable to.

I opened a ticket to request support, and was replied that SSH isn’t offered for gold-users but only for VPS, which is roughly ~4 x more expensive. I needed SSH just in case I had to test scripts and I was ready to for not using this feature but having access to it… Unfortunately I was charged for feature which I wasn’t able to use.

For this I canceled my account. In my opinion they should have notified change of account plans. For basic hosting seems to be ok, but beware of unfair changes to plans.

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brian bueker avatar
brian bueker
Jan 17, 2013

they suck, their support staff does not know what they are talking about. I’ve had a billing issue where my card will over billed by $50 and attempt to resolve has been going on for 3 days with no progress worst support ever!

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Luis Diego Ramirez avatar
Luis Diego Ramirez
Jun 04, 2010

Hosting24 is really great because of all the features and support, the only not so great it’s the price, it’s expensive but great….if you have enough money buy it.

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Denver Leman avatar
Denver Leman
Nov 29, 2013

The only good thing about this company is the features that it offers. The servers are super slow, to the point where only a maximum mysql requests done at once is limited to 2 or it fails. I tried to transfer a domain from them to get out of the hell hole service that they provide, and several times they have delayed the transfer.

They even delayed the transfer so much that my expiry date came and went and they said there was nothing that they could do about it. And then they would not release it to a new registrar without me renewing it before I transferred when it was them who caused it to fail. They tried to bill me 10 different times for a renewing payment that was not due for another 2 months. 10 times, so I reported them as credit card fraud to both my creditcard company and the BBB affiliate for international since they are no on american soil. They are very quick to respond to requests but do not look into issues at all before responding and 99% of the time they never even read what you were asking about, so their answer is either wrong, not useful or simply already answered in the question that was asked and was not an answer at all.

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Hosting24 Uptime/Downtime

Hosting24’s shared hosting pages indicate that customers benefit from 99.9% uptime, but there doesn’t appear to be any guarantee to back this claim up. The website does display live server statistics for the past 24 hours and the past 7 days; at the time of writing, this suggested that they hit at least 99.9% uptime, but a week isn’t really long enough to make a call on this.

Data centre facilities appear to be rented from Immedion which runs several large facilities in the US.

Hosting24 Support

Support options with Hosting24 appear to be relatively limited. There is a Live Chat facility, ticketing system, email address and fax number but no phone line.

Hosting24 does advertise its Facebook page as a support channel and it does respond to queries through this channel, although customers requesting support are often referred to the ticketing system.

Hosting24 in the News

Hosting24 appear to be a relatively low-key hosting organisation and as such, it has not been covered in the main technical media sites. This suggests that the company’s services are relatively stable.

Hosting24 Control Panel

Hosting24 provides cPanel for its shared hosting customers and cPanel/WHM for VPS hosting. This control panel is widely used in the hosting industry will be familiar to the majority of people who have purchased web hosting service before.

Hosting24 Extras

Hosting24 do not offer much in the way of sweeteners to seal the deal. However, plans come with a free ‘premium’ domain name and free account activation, which is fairly standard, but nice to see.

There are also a range of free website development tools on offer, including Visual Web builder, RvSiteBuilder Pro, Trendy SiteBuilder and Softaculous. Ruby on Rails, WordPress, Joomla PHP, Perl and more applications are supported, and some scripts can be installed through the control panel.

Hosting24 Money Back Guarantee / Cancellation Policy

Hosting24 offers an industry standard 30-day money-back guarantee to its customers. Customers can cancel within the first 30 days and get a full refund, although domain name registration fees for ‘free’ domains are deducted.

Hosting24 Summary

Hosting24 offers a range of hosting plans suited to medium and small sized businesses. The plans are simple and effective and this is probably Hosting24’s biggest selling point. The extra option for affiliates, giving them a kickback for long-term users, is also a nice touch.

The limited support options – particularly the lack of a technical support line – is likely to put some people off. However, do remember that you’re not tied into a contract. If something goes wrong, you can cancel without penalty. Besides, there are other support channels if you’re happy not using the phone.

Most Popular Plans

Silver Gold Starter Reseller Hosting
Disk Space Unlimited Unlimited 50GB
Bandwidth Unlimited Unlimited 500GB
Price $6.84 / mo
Usual price: Get % off!
$9.84 / mo
Usual price: Get % off!
$14.84 / mo
Usual price: Get % off!
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Plan Disk Space Bandwidth Price
VPS Plan#1
10000MB 1000GB $14.84 / mo Visit Host
Business Reseller Hosting
Unlimited Unlimited $24.84 / mo Visit Host
VPS Plan#2
20000MB 2000GB $29.68 / mo Visit Host
VPS Plan#3
30000MB 3000GB $44.52 / mo Visit Host
VPS Plan#4
40000MB 4000GB $59.36 / mo Visit Host
VPS Plan#5
50000MB 5000GB $74.20 / mo Visit Host
VPS Plan#6
60000MB 6000GB $89.04 / mo Visit Host
VPS Plan#7
70000MB 7000GB $103.88 / mo Visit Host
VPS Plan#8
80000MB 8000GB $118.72 / mo Visit Host
More Plans + Frequently Asked Questions

  • Does Hosting24 offer both Windows and Linux hosting services?

    Hosting24 offers only Linux hosting plans.

  • Does Hosting24 offer any dedicated plans? What about VPS?

    Hosting24 doesn’t offer dedicated servers, however VPSs are available.

  • Does Hosting24 offer domain registration services?

    Regular domain registration is available and they also offer a free domain with their shared and VPS hosting plans. Free domains renew at their regular prices after the first year.

  • What forms of support are available?

    Hosting24 offers 24/7 user support via live chat. They also have community forums where you can get limited help. The company caters to an international market so English is the primary languages for all support channels.

  • Where is Hosting24 located?

    The head office is located in Larnaca, Cyprus. Their datacenters are located in multiple US and UK locations.

  • What programming features are supported on Hosting24 plans?

    They support the standard suite of scripting and programming languages, including PHP, Curl, Ruby on Rails, and others.

  • Does Hosting24 offer any site builder software?

    Yes, Hosting24 offers 2 site builders; RvSiteBuilder Pro or Zyro Sitebuilder. Additionally, their hosting plans include Softaculous installer which offers one-click installations of WordPress, Joomla, Magneto, and other web applications.

  • Does Hosting24 provide support with website migrations?

    Yes, free migration support is available, including migrating websites using WordPress, Joomla, and Drupal.

  • Does Hosting24 support SSL certificates?

    Commercial SSL certificates are fully supported and Hosting24 provides a free Let’s Encrypt SSL certificate with each domain which can be installed from cPanel.

  • Are there any restrictions on bandwidth and storage?

    Shared hosting plans offer unlimited bandwidth and storage, however, they reserve the right to disable your account if resource usage starts affecting other shared hosting users on the same server. Please check their TOS for details.

  • Are there any content restrictions for websites using their hosting plans?

    Hosting24 won’t allow you to set up file sharing and mirroring site, generator scripts, image hosting scripts, forums discussing illegal content, and gambling sites.

  • What forms of payment are supported?

    You can use PayPal and the company accepts all major credit/debit cards.

  • Does Hosting24 have a money-back guarantee?

    The company has a standard 30-day money-back guarantee. Certain fees, such as domain registrations fees, are not covered.

  • Can I pay monthly?

    Yes, you can pay for the hosting on a monthly basis as well as 3-month, 6-month, 12-month, 24-month and 36-month payments.

  • Does Hosting24 offer any special features?

    CloudFlare DDoS protection and ClamAV are included in shared packages, as well as automatic weekly updates.

  • Can I host images or videos with Hosting24 plans?

    Yes, MP3 files can be hosted, however, you must own the copyrights or have the required permissions from the copyright holder to upload the files. For video files, consider one of their VPS plans.

  • Does Hosting24 have an affiliate program?

    They offer two different affiliate programs which include one-time commissions and lifetime commissions.

Claire Broadley

About Claire Broadley

Claire has been creating websites for over 20 years and has been using WordPress for over ten. She is an expert in web hosting, design, HTML, and more. She lives with her husband and son in the United Kingdom.

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