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HostNine In 2018: What Do HostNine Client Reviews Say?

3 Reviews
Last Updated Mar 15, 2017Add your review

HostNine Features

  • PHP
  • WordPress
  • MySQL
  • Uptime Guarantee
  • Perl
  • cPanel

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HostNine

3 User Reviews

Support
1.5 stars
Features
2.5 stars
Uptime
2 stars
Value
2 stars
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HostNine Hosting

With data centers in the United States, United Kingdom, Netherlands, and Asia, HostNine’s
network spans the globe. Their round-the-clock support, 99 percent uptime guarantee, and 45
day money back guarantee are just a few examples of their exceptional service.

Support

Assistance is provided by professionals 24/7. To reach support, you may submit a ticket or visit
the knowledge base. Support is also available via chat and telephone.

Features

HostNine has several data centers across the globe for you to choose from. All plans include a
set of premium, global features.

  • 99 percent uptime guarantee
  • High-spec hardware
  • Located in United States, United Kingdom, Netherlands, and Asia
  • Switch data centers any time
  • Easy-to-switch plans
  • Custom, in-house backup system captures entire ecosystem
  • Nightly remote backups across data centers
  • 45-day money back guarantee
  • Unlimited* Post Office Protocol 3 (POP3) and Internet Message Access Protocol (IMAP)
    accounts
  • Mailing lists
  • PHP Hypertext Preprocessor (PHP)
  • MySQL
  • Perl
  • JavaScript
  • Ruby on Rails
  • CGI-bin
  • Zend and IonCube
  • Unlimited* subdomains
  • Unlimited* FTP accounts
  • Secure Shell (SSH) access; requires a static Internet Protocol (IP) address
  • RvSiteBuilder, except with Virtual Private Servers (VPS)
  • cPanel Control Panel
  • Softaculous Script Installer
  • PHPMyAdmin
  • AwStats
  • Cron Jobs

Reseller

Sell hosting to you own clients, or host multiple domains.

  • Five levels of service
  • Free domain with annual agreement
  • Up to 500 accounts, depending on level of service
  • Up to 250 gigabytes (GB) storage, depending on level of service
  • Up to 2500 GB bandwidth, depending on level of service
  • cPanel included for all user accounts
  • Management control panel
  • Web Host Manage Complete Solution (WHCMS)
  • JavaScript Object Notation (JSON) Application Programming Interface (API)

Shared

Low-priced Web hosting with robust features suitable for anyone on a budget.

  • Three plans: Personal, Business, Enterprise
  • Personal plans hosted only in the US
  • Choice of data center with Business and Enterprise plans
  • Unlimited* storage
  • Unlimited* bandwidth
  • Dedicated IP address and Secure Sockets Layer (SSL) certificate with Enterprise
  • Free domain with Enterprise
  • 100 domains
  • Anti-virus and anti-spam protection

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of
abuse. A user may be charged a penalty or be required to subscribe to a more robust package if
they are overburdening the servers.

Cloud VPS

If you need the power of a dedicated server, but you’re on a budget or want more flexibility,
virtual servers are right for you.

  • Fully managed
  • Two IPs
  • Up to four Central Processing Units (CPUs), depending on configuration chosen
  • Up to 4096 MB of memory, depending on configuration chosen
  • Up to 110 GB of storage space, depending on configuration chosen
  • Up to 1800 GB bandwidth, depending on configuration chosen
  • Free migration assistance
  • Fully Solid State Drive (SSD) cloud
  • Two CPUs
  • Self-healing cloud with automatic failover

Dedicated

If you need loads of power and full server management, HostNine’s dedicated plans are for you.

  • Four configurations each in the U.S. and U.K.
  • U.S. server features
    • Up to 32 GB random access memory (RAM), depending on
      configuration
    • Redundant Array of Independant Disks (RAID) 1 TB hard drive or single 256 GB
      Solid State Drive (SSD)
    • 3.2 TB bandwidth
    • Up to 1 TB backup storage, depending on configuration
    • 5 dedicated IPs
  • U.K. server features
    • Up to 24 GB system RAM, depending on configuration
    • Up to four 1 TB hard drives and RAID, depending on configuration
    • 2 TB bandwidth
    • 5 dedicated IPs

Pros

  • Premium, live support with all plans
  • 45-day money back guarantee
  • cPanel and Softaculous with all plans

Cons

  • No operating system choices
  • No self-managed dedicated servers

The Verdict

HostNine boasts a powerful, global network of data centers. They provide live, knowledgeable
tech support at any time with any plan. Plans include premium software, such as cPanel,
Softaculous, and RVSiteBuilder, as standard components. The lack of a dedicated eCommerce plan may be a dealbreaker for some, but most individuals and small to large businesses will find
suitable hosting plans—with all the features they need to get started—at HostNine.

Last updated: 2018-04-19

3 Reviews of HostNine By Our Users

Screenshot of https://omagic.com
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

The live chat support does not type/speak very good American English. They also appear to be supporting more than one client at at time. They simply state that "I see that Your Site is working for me" when it has been tested by multiple people to not be working.

Even Jetpack says the site is down. If the site is down, and they can't resolve it, their hosting is as bad as other EIG hosting. Don't let your mother, sister or worst enemy put their sites on hostnine.

I have 10 hosting accounts with various providers. Most of the EIG ones are bad or getting worse.

 
Screenshot of http://gadji.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Terrible response time. Recurring downtime. I'm a patient customer and have been understanding with their regular downtimes for almost 10 years but it's taken it's toll.

Their servers have been down for the past 48 hours and I've been completely ignored. Avoid this company. You can surely find better performing companies out there so no reason to waste your money on this one.

 
3.5 stars
Support
2 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

We have used Hostnine for years. I have purchased a reseller account from them. They are so far the only hosting company I know that offers me IP choices or server locations.

I was in love with Hostnine. However, through the years a lot has changed. The biggest negative that I can give towards Hostnine is their support.

The tickets are not answered anymore, sometimes it would take weeks and sometimes never. I will personally have to chat with them through their live chat in the homepage to get a response. It's very unfortunate how the host that used to respond promptly now has the poorest hosting support I know.

In terms of value, the price is great for the reseller hosting, very cheap. All the features you can find in every cpanel hosting is there. The only downside is the unbearable support.

 

Most Popular HostNine Hosting Plans

Reseller Hosting Level 1 Reseller Hosting Level 2 Reseller Hosting Level 3
Disk Space 50MB 100GB 150GB
Bandwidth 500GB 750GB 1500GB
Price $18.95/mo $28.95/mo $43.95/mo
View Plan View Plan View Plan

All HostNine Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Reseller Hosting Level 1 Reseller
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
50MB 500GB $18.95/month
Usual price:
Reseller Hosting Level 2 Reseller
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
100GB 750GB $28.95/month
Usual price:
Reseller Hosting Level 3 Reseller
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
150GB 1500GB $43.95/month
Usual price:
Reseller Hosting Level 4 Reseller
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
200GB 2000GB $68.95/month
Usual price:
Reseller Hosting Level 5 Reseller
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
250GB 2500GB $93.95/month
Usual price:
PERSONAL Shared
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
Unlimited Unlimited $3.45/month
Usual price:
BUSINESS Shared
  • WordPress
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
Unlimited Unlimited $5.95/month
Usual price:
ENTERPRISE Shared
  • WordPress
  • PHP
  • Dedicated IP
  • cPanel
  • Perl
  • Uptime Guarantee
Unlimited Unlimited $8.45/month
Usual price:
CLOUD VPS HOSTING #1 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
15GB 600GB $25.00/month
Usual price:
CLOUD VPS HOSTING #2 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
20GB 700GB $30.00/month
Usual price:
CLOUD VPS HOSTING #3 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
30GB 800GB $40.00/month
Usual price:
CLOUD VPS HOSTING #4 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
40GB 1000GB $50.00/month
Usual price:
CLOUD VPS HOSTING #5 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
50GB 1200MB $60.00/month
Usual price:
CLOUD VPS HOSTING #6 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
70GB 1400GB $80.00/month
Usual price:
CLOUD VPS HOSTING #7 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
90GB 1600GB $100.00/month
Usual price:
CLOUD VPS HOSTING #8 Cloud
  • PHP
  • Cloud
  • VPS
  • Dedicated IP
  • cPanel
  • Perl
110GB 1800GB $120.00/month
Usual price:
Starter Dedicated Plan Shared
  • PHP
  • Dedicated IP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
500GB 3.2TB $175.00/month
Usual price:
Standard Dedicated Plan Shared
  • PHP
  • Dedicated IP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
500GB 3.2TB $225.00/month
Usual price:
Professional Dedicated Plan Dedicated
  • PHP
  • Dedicated Server
  • Dedicated IP
  • cPanel
  • Perl
  • Uptime Guarantee
1TB 3.2TB $265.00/month
Usual price:
Ultimate Dedicated Plan Dedicated
  • PHP
  • Dedicated Server
  • Dedicated IP
  • cPanel
  • Perl
  • Uptime Guarantee
1TB 3.2TB $295.00/month
Usual price:
UK-1 Dedicated
  • PHP
  • Dedicated Server
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
1000GB 2TB $159.00/month
Usual price:
UK-2 Shared
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
  • RVSiteBuilder
1000GB 2TB $199.00/month
Usual price:
UK-3 Shared
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
  • RVSiteBuilder
2TB 2TB $349.00/month
Usual price:
UK-4 Shared
  • PHP
  • cPanel
  • Perl
  • Uptime Guarantee
  • MySQL
  • RVSiteBuilder
2TB 2TB $379.00/month
Usual price:

Who Are The Most Popular HostNine Alternatives?

Overall 2 stars
Support
1.5 stars
Features
2.5 stars
Uptime
2 stars
Value
2 stars
Visit HostNine

Price Comparison

HostNine$3.45
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

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