HostUpon Review: “Hosting Made Easy”. But Are They Really A Reliable Choice?

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HostUpon Hosting Individuals and small to large businesses may all find an appropriate hosting solution from HostUpon. Based in Toronto, Canada and privately owned, HostUpon prides itself on finding the right hosting for your business. Their wide range of hosting types and generous features are available at competitive prices.

Support

With a HostUpon account, you can submit a ticket to access technical assistance. You’ll also have access to a knowledge base, some video tutorials, a download library, and a client area for account administration. Support is not outsourced. It’s available 24/7.

Features

You can expect a few common features across all the HostUpon plans.

  • 99.9 percent uptime
  • 30-day, money-back guarantee
  • Brand name hardware
  • HostUpon client area for account control via Web browser
  • Free site migration
  • Secure sockets layer (SSL) hosting servers
  • CPanel
  • WebHost Manager (WHM) where applicable
  • Common gateway interface (CGI)
  • PHP Hypertext Preprocessor (PHP)support
  • Perl
  • Python
  • FFMpeg
  • Support for popular modules such as Curl, ImageMagick, and Zend Optimizer

Web Hosting

Starter Unlimited and Business Unlimited plans are affordable shared hosting plans with many unlimited* features.

  • Unlimited* disk space
  • Unlimited* bandwidth
  • Unlimited* MySQL databases
  • Unlimited* Internet message access protocol (IMAP), post office protocol (POP), and webmail
  • Free domain for life
  • Free site builder with templates
  • Softaculous
  • Auto installation for popular scripts and applications, such as WordPress and Joomla
  • Unlimited* MySQL and phpMyAdmin
  • Hypertext markup language (HTML)
  • Extensible markup language (XML)
  • Custom support for .htaccess and PHP.INI
  • Dedicated Internet protocol (IP) and search engine submission optional with Starter plan, included with Business Unlimited plan
  • FFmpeg modules for social media included with Business plan only

VPS Hosting

If you need scalable hosting with the option to pay monthly, these virtual private server plans are what you need. Five plans give you plenty of features and your choice in available memory limits.

  • CentOS
  • Up to 150 GB RAM, depending on selected plan
  • Up to 3 GB dedicated enterprise RAM , depending on selected plan
  • Up to 3 dedicated IPs, depending on selected plan
  • Unlimited* bandwidth; except VPS20 plan allows 100 GB
  • Unlimited* MySQL databases
  • Unlimited* email and file transfer protocol (FTP) accounts
  • Free cPanel migration
  • Cisco hardware firewall
  • Load balanced infrastructure
  • Full root and reboot access
  • CentOS and Apache
  • Softaculous
  • Auto installers for some scripts and applications, such as WordPress

Reseller Hosting

Five plans with a range of available memory options offer you all the features resellers need.

  • Up to 100 GB disk space, depending on selected plan
  • Up to unlimited* Resold Accounts, depending on selected plan
  • Unlimited* bandwidth
  • Unlimited* add-on and subdomains
  • Free domain
  • Private name servers
  • Softaculous
  • Auto installers for some scripts, such as WordPress
  • CentOS and Apache

Dedicated Servers

If you need the power and storage of owning your own physical server, this option is for you.

  • Choose from four sizes of server
  • Up to 16 GB RAM, depending on selected plan
  • Up to 1 TB memory, depending on selected plan
  • Up to four IPs, depending on selected plan
  • Unlimited* transfer, except with smallest plan which has 10 TB transfer
  • CentOS
  • Full Root access; SSH access and Cron Jobs
  • Dual hex-core servers
  • Unlimited* websites, email accounts, and add-on domains
  • Support for popular scripts, such as Curl, FLVtool2, and Mencoder
  • CentOS and Apache

Cloud Hosting

Hosted on many servers, these plans are perfect for websites that need lots of resources, without requiring the technical knowledge of owning a physical server.

  • Two plans to choose from
  • 50 GB or 100 GB disk space, depending on selected plan
  • Unlimited* bandwidth, POP and IMAP email, and add-on domains
  • Unlimited* MySQL databases
  • Free domain for life
  • Free site builder with templates
  • Softaculous with support for many popular scripts

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

HostUpon Reviews by Our Community

Overall Rating from 3 Reviews by HostUpon Customers

Support
Quality
Features
Value

Most Helpful Reviews

Ian Dainty avatar
Ian Dainty b2bbusinesscoach.com
Mar 07, 2014

I have had a few issues with my website over the past year, mostly because of WordPress, and also some things i did wrong. The support i have had from Hostupon has been second to none. Every time i asked, I was given pleasant and speedy support.

They have done some things that I don’t believe was actually part of their support function or duties, and still helped me get a speedy resolution without any further fees. I continually recommend Hostupon to everyone I know. They not only give good value, but outstanding support too.

Visit Host Now →

Bill Fitzimmons avatar
Bill Fitzimmons williamfitzsimmons.com
Oct 16, 2013

I signed up for HostUpon last year after a tumultuous experience with another host, and started on their Business Unlimited plan. They support staff was extremely courteous on the phone, and in my opinion went above and Well beyond to help with the transfer, and my transition. Within a month, it became evident that I needed the a VPS solution; sure, they were the ones that pointed it out, but after we sat down together and drilled through the numbers (and ultimately my cost of business and ROI), it was a smart move.

I’ve never experienced any extended periods of downtime or outages, and I’ve never been disrespected or mistreated with their staff. That says a LOT compared to some of the other hosts out there. I would highly recommend HostUpon to anyone!

Visit Host Now →

Evi Vanoost avatar
Evi Vanoost digitalhda.com
May 14, 2013

My customers were on a shared hosting plan with them. Their PHP version (5.2 in 2013) was severely outdated and their site was relatively slow and at some times unreachable. We asked them to upgrade PHP versions and all they did was upgrade to the next version (5.3) which was still outdated but supported.

We eventually moved to their VPS offering which is quite pricey actually. They use Virtuozzo and gave us 4 cores and 1GB of RAM which was a suspicious amount of cores for an entry-level package. And sure enough, every couple of hours the site timed out, became unreachable.

Even though we didn’t generate any load (the site wasn’t visited very often) the CPU idle time was frequently at less than 2% and the load (Linux) soared to 5 or higher before the site was timing out. Also, again, their installation was severely outdated and required massive upgrading of PHP versions and other packages by myself. So they’re severely overselling their packages but still charging a lot of money. We’re leaving them now to go elsewhere.

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Pros

  • Constant access to support
  • Support is not outsourced
  • Less expensive plans still include almost all the features of larger plans
  • Free site migration

Cons

  • No live technical support via chat or telephone
  • Features may be overwhelming or unnecessary in smaller plans

The Verdict

HostUpon offers plans and hosting types that should suit just about anyone from a blogger who wants inexpensive shared hosting and one-click WordPress installation to a reseller who needs generous features and lots of control. These plans are not massive enterprise solutions, but just about every other solution is available here. Despite the lack of live technical support, HostUpon does provide in-country ticketing support. They can help you choose an appropriate plan for your business over the phone.

Most Popular HostUpon Hosting Plans

Starter Unlimited Business Unlimited RS100
Disk Space Unlimited Unlimited 15GB
Bandwidth Unlimited Unlimited Unlimited
Price $7.95 / mo
Usual price: Get % off!
$11.95 / mo
Usual price: Get % off!
$17.95 / mo
Usual price: Get % off!
Visit HostUpon Now Visit HostUpon Now Visit HostUpon Now
Plan Disk Space Bandwidth Price
RS200
Shared
30GB Unlimited $25.95 / mo Visit Host Now
CLOUD 50
Shared
50GB Unlimited $45.83 / mo Visit Host Now
RS300
Shared
50GB Unlimited $45.95 / mo Visit Host Now
VPS20
Shared
20GB 100GB $49.95 / mo Visit Host Now
VPS50
Shared
50MB Unlimited $59.95 / mo Visit Host Now
RS400
Shared
75GB Unlimited $65.95 / mo Visit Host Now
VPS75
Shared
75GB Unlimited $81.95 / mo Visit Host Now
RS500
Shared
100GB Unlimited $95.95 / mo Visit Host Now
CLOUD 100
Shared
100GB Unlimited $95.95 / mo Visit Host Now
VPS100
Shared
100GB Unlimited $100.95 / mo Visit Host Now
VPS150
Shared
150GB Unlimited $139.95 / mo Visit Host Now
DS100
Shared
150GB 10TB $220 / mo Visit Host Now
DS200
Shared
250GB Unlimited $315 / mo Visit Host Now
DS300
Shared
500GB Unlimited $415 / mo Visit Host Now
DS400
Shared
1TB Unlimited $585 / mo Visit Host Now
More Plans +
Toni Allen

About Toni Allen

Webmaster, mom, juggler. Toni manages the day-to-day operations of WhoIsHostingThis. She is a keen hiker, climber, and outdoors explorer.

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