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Name Hero In 2018: What Do Name Hero Client Reviews Say?

21 Reviews
Last Updated Jul 10, 2018Add your review

Name Hero Features

  • PHP
  • WordPress
  • cPanel
  • Linux
  • Shared Hosting
  • SSD
namehero.com
Location:USA

Name Hero Introduction

Name Hero is a cloud-based web hosting company based in the US that offers a variety of hosting services for its customers. The company is trusted by many websites and proudly provides "heroic cloud web hosting" for its customers.

Services and Specializations

Name Hero offers cloud based shared and VPS hosting services to thousands of its customers on daily basis. Its target market consists of inviduals and small businesses looking for cost effective plans with reliable support and many features.

Customers looking to get started online should consider shared hosting plans from Name Hero. These plans feature varying amounts of disk space with SSD technology to help improve website responsiveness. The plans also have many unlimited features including email accounts, bandwidth, and FTP accounts. All plans come with at least one domain included. The plans feature support for MySQL and MariaDB database systems as well as multiple programming languages including PERL, Ruby on Rails, and PHP 5. Softaculuous is also available to help customers install important content management systems such as WordPress with one click.

Customers looking to provide online services for clients or create their own hosting company should consider reseller plans from Name Hero. These plans share the same features as the shared plans but offer much more disk space and bandwidth allowances. The reseller plans support the same scripting languages and database systems and allow customers to host unlimited domains and oversell accounts.

Besides shared and reseller hosting plans, Name Hero offers its customers cloud VPS solutions as well. These plans support similar features like the shared and reseller services, but provide customers dedicated access to resources such as CPU cores, RAM, and IP addresses. Customers ordering VPS hosting will enjoy a fully managed server with support for cPanel, WHM, and content management systems like WordPress.

Infrastructure and Uptime

Name Hero does not go into much detail about its servers or datacenters. However, from the plan's description, the datacenter specified is located in Michigan. Even though the company has a "veteran" team of experts maintaining the servers and performing nightly backups, Name Hero does not offer an uptime guarantee for any of its plans.

Support and Customer Service

Customers who need to consult with Name Hero for help can get assistance through contact form. The company also maintains a FaceBook page and blog for updates. Customers can also consult the blog and knowledgebase for tutorials.

Billing

Name Hero provides customers with flexible options for payment. Customers ordering plans from Name Hero can pay monthly or up to 3 years in advance. Those willing to pay upfront get discounts. Customers should also note that the prices listed on Name Hero's website are introductory prices and may increase upon renewal. Customers can make payments to Name Hero using major credit cards and PayPal.

Summary

Name Hero, a hosting company based in the US, provides its customers with shared and VPS cloud-based hosting. The company is proud to serve thousands of customers with its team of server and networking experts providing "heroic" support. Customers looking for an excellent hosting company with excellent support will find much to like about Name Hero.

Last updated: 2018-07-26

21 Reviews of Name Hero By Our Users

Screenshot of https://onlyonemarketing.com
5 stars
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4 stars
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Name Hero's Heros proide the best and fastest (blazingly fast) customer service you will ever expereience. I've been in the IM industry sinse the very, very beginning and have gone through a lot of hosting companies--some of the biggest and most expensive. You could not get me to switch from Name Hero Reseller hosting for all of the tea in China or love or money.

NameHero to me is the Platinum of hosting because when it comes down to it and I'm having a problem with a client's site (or one of mine) the most important thing is to find a solution pronto. NameHero always comes through and with minutes usually (10-30 and usually inbetween at around 20 less) they've got me up and running again. They Keep asking "how can we improve our service" and I keep telling them: "Don't change a thing"

 
Screenshot of http://atplaycreative.com
5 stars
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5 stars
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5 stars

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These guys are great. The thing that stands out the most is the 24/7 support they offer. I'm new to reselling and I've had a tough time getting acclimated.

I probably would have quit 10 times had the NameHero support staff not been there to virtually hold my hand. They are available 24/7 via chat and support tickets. Other companies take 24-48 hours to respond.

I mean that's standard. They respond to chats within a minute or two. They respond to support tickets super fast, as well. If you're just getting into reselling or if you've been doing it for a while and want to try another service, I'd recommend NameHero.

 
Screenshot of https://officeto-go.com
5 stars
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5 stars
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5 stars

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I've been recommending hosting to website clients for years. Name Hero has never let me or them down. I wouldn't go anywhere else and it's refreshing to have a hosting company that will never be bought out by EIG, has superb help when needed, and goes above and beyond. Fantastic company all around!

 
Screenshot of https://PortMacquarieOnlineMarketing.com
5 stars
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5 stars
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5 stars

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Only just migrated a couple of troublesome websites to NameHero to see how their web hosting affected the websites. They are all loading faster now with fewer problems, and when I have needed it, the support team were quick and helpful. We will be moving all of our clients' websites over to NameHero now, fast loading websites, fast support, can't beat that!

 
Screenshot of http://atplaycreative.com
5 stars
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5 stars

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I consider myself to be very "tech savvy", but i have to say, becoming a hosting reseller has humbled me. I've had to rely on the support team at NameHero more than I relied on my parents as they were teaching me to walk. :)

I've worked with a lot of other companies and used their support staff. Some of theme are really good.

But none of them compare to the support team at NameHero. I mean, they are always there. Always.

And they respond within second via a chat system, every time. If you are a bit concerned about dealing with all of the moving parts that come with being a hosting reseller, the NameHero will help you through the process.

 
Screenshot of https://blimpventures.com
5 stars
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5 stars
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5 stars
Uptime
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Value
5 stars

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Name Hero is amazing! From the support, to the services themselves, it's been awesome! I've been utilizing Name Hero for approximately 1 year now and it's been great so far!

The support team always responds quickly and is quick to fix any issues I've faced with my Reseller Website Hosting (It's very rare to have any issues in the first place). The only thing I would like to see added is more Reseller Services with more disk space but other than that, it's great!

 
Screenshot of https://LDSSingleActivities.com
5 stars
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5 stars
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5 stars
Uptime
5 stars
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5 stars

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Name Hero support is Awesome!! They deserve a four star rating. They take care of the problem, if needed or they tell you how so you can learn how to resolve the issue.

Their packages and services provide new clients the opportunity to succeed. Only feedback would be would like to see more information for site migrations in greater detail. They have always been patient and respectful.Highly recommend!!

 
Screenshot of https://HostSwipe.com
5 stars
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5 stars
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5 stars
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5 stars
Value
5 stars

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The support is absolutely invaluable. You would pay major money if you tried to get this kind of support from anywhere else. The phrase "in business for your self, but not by your self" has never been truer.

I am a big fan of NameHero because of the help they offer. NameHero pricing is more than fair for what you get. NameHero truly gives you the tools and knowledge to be successful.

 
Screenshot of http://fat-buddha.com
5 stars
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5 stars
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5 stars

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I have had no issues with the service at all, on the few occasions I have contacted support it is always top quality, quick replies and they always help you with whatever the problem is. I use their hosting for my web design company www.fat-Buddha.com and I would recommend their hosting to anyone.

 
Screenshot of https://digitreehosting.com
5 stars
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5 stars
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5 stars

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I have recently moved over to Name Hero and I must say that I'm very impressed with the speed of the servers as well as the outstanding support I've been getting. There are always challenges when moving all your sites to a new hosting provider and Name Hero has made it a pleasure. I look forward to a long term relationship with them as I hope to grow my business over the next few years.

 
Screenshot of https://www.dieselharborcoffee.com
5 stars
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Name Hero support has helped me with every issue I have had. They are knowledgeable, friendly, and go that extra mile to make sure your issue is resolved as quickly as possible. I have their startup reseller plan and host several of my e-commerce websites. I plan to grow over the coming year and expand to full reselling and I would only consider doing that with Name Hero.

 
Screenshot of http://www.bripardun.com
5 stars
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Value
5 stars

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They have been incredible! The support is legendary compared to the big guys. Granted...

if you pay a pretty penny to the larger hosting companies they do cater to you more but at Name Hero... everyone is treated with the same amount of respect in getting your situation taking care of. I have moved dozens of sites over because of the confidence I have been shown in taking care of me.

It never is a question of IF something can go wrong but When. That is When you need to know that you'll have some guidance in resolving any issues if any. I also run a reseller program through them that has helped our business grow.

 
Screenshot of http://yukirosene.com
5 stars
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5 stars

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I love NameHero. I am a freelance front-end developer. But I'm not good at set up or customizing domains, DNS and cPanel such and such.

Their support is awesome! Always quick response, accurate answers, helpful tips. I haven't seen down time which is very nice.

I do like their Client Page. Easy to navigate, clean and simple. Mostly, I like affordable prices.

 
5 stars
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I have had literally no issues with Name Hero. Well, there was one time when I somehow double paid my invoice. I wrote their support and they let me know what was going on.

It was all taken care of within 1 day and basically my account had a "credit" on it. Easy! Other than that, I'm a happy customer and I wouldn't hesitate recommending Name Hero to my friends.

 
Screenshot of http://www.ronchone.com
4.5 stars
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5 stars
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5 stars
Uptime
4 stars
Value
4 stars

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In the past days we installed new websites on your hosting servers so far we like the High tech support and fast respond. I will defiantly recommend on your Hosting and grate support. Hope to increase our business with you in the future.

Even for more services. Thanks Ron

 
Screenshot of http://ohanamedia.ca
5 stars
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5 stars
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5 stars
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5 stars
Value
5 stars

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Been using Name Hero for over a year on a reseller account. I Love these guys. the support is outstanding (Never had an issue that they couldn't solve within 12 hours), the servers are rock solid, fast with all bells and whistles and the price is good too.

If you are looking for a good host. Name Hero is a no-brainer!

 
5 stars
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NameHero.com is a fantastic Web host. We've been using them since February 2016 and could not be happier with the results. The innovative cloud infrastructure has saved my company thousands and increased traffic because of the decreased loading time.

Support and security are top-notch here and I love being able to buy domains with ease. Two thumbs up from an extremely satisfied customer!

 
5 stars
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I have nothing but positive things to say about this great hosting company. I love the fact that my server has more options out of the box than your normal, run of the mill corporate hosting company. Anything from allocation of memory and to PHP.ini, these guys have it all figured out.

And, most importantly, a support staff that will not rest until you are happy and any bumps in your server road are taken care of. I will continue to build my business with Name Hero. Accept no Substitutes! Get a Hero in your life...

 
5 stars
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I have had a great experience with namehero. They have always been super fast with any tech support, I frequently ask them questions that are probably beyond the scope of what they are offering but have always been super helpful and willing to help with whatever I'm doing. I have only gotten 1 notification of downtime in a year and it was just for a couple minutes. Speed seems pretty good from what I can tell, I mean it's never been slow.

 
Screenshot of http://www.mylifetl.com
5 stars
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5 stars
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5 stars
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5 stars

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I am an intermediate web hosting user. I have purchased several domain names and the intermediate hosting package from Name Hero. From the time I started, through adding products my experience has been terrific.

Name Hero has educational videos and instructions on setting up your website, hosting, email and other web services. Since I started out as a beginner I took full advantage of these helpful tools. At one point I locked myself out of my cpanel, I submitted a service ticket and someone was incredibly fast in helping me access my account.

One of the best things about Name Hero is the very reasonable prices on their products. I would highly recommend Name Hero!

 
5 stars
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5 stars
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5 stars

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Name Hero is by far the best Hosting company. I have been with many other top hosting providers. BUT Namehero's customer service is 24 hrs..They have a very responsive team that goes out of their way to provide fast and reliable services.

My site's are fast and when building WordPress sites, I can work with ease. Best package: price, quality, customer service, response time, no down time, SSD Raid 10 secured storage, 99.9% Uptime (for real), Pay As You Grow, 24/7 support, and more. They Provide High Quality Cloud Web Hosting For An Affordable Price. Name Hero Rocks!!!

 

All Name Hero Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Starter Shared
  • WordPress
  • PHP
  • Linux
  • cPanel
  • Green Hosting
  • SSD
10GB Unlimited $3.49/month
Usual price:

Name Hero Features: Do They Support Your Favorite Feature?

Who Are The Most Popular Name Hero Alternatives?

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Price Comparison

Name Hero$3.49
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$3.99
A2 Hosting$3.92
HostPapa$3.95

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