Last updated: December 26, 2018
NativeSpace Hosting Review: Cloud, VPS At Shared Hosting Prices! Too Good To Be True?
The UK-based Nativespace claims to have a secure and well-supported web hosting solution “for everyone.” Based on information provided by their website, that most certainly seems to be the case as Nativespace offers a diverse range of eco-friendly cloud and VPS web hosting packages.
Services and Specializations
Nativespace offers web hosting, domain registration, and SSL certificates for “everyone”: individuals, businesses, web developers, resellers, and more. Customers researching web hosting options will quickly notice that Nativespace has created something for everyone’s needs and at affordable price points, too.
Here is a breakdown of those web hosting solutions:
There are four cloud hosting packages offered: Micro, Small, Medium, and Large. Each of these include the same security, support, failover, and server management. The only difference then is in the amount of server space provided.
For developers, agencies, and other multi-website property owners, Nativespace also offers three multi-hosting plans based on your bandwidth, storage, email, and website quantity specifics.
For anyone wanting to sell cloud hosting solutions on their own, Nativespace also offers reseller hosting solutions. Again, the breakdown in package types depends on how much storage and bandwidth you think you’ll need.
Mission Critical Hosting
Nativespace offers hybrid cloud Mission Critical hosting. In this case, “hybrid cloud” refers to the blend of a cloud and shared server. The key difference between this and their other solutions is the limitation on how many accounts can share space on a specific server.
Three packages are offered under Mission Critical hosting — Pro, Advanced, and Ultimate — and are really meant for the web developer or agency that works with multiple domains on a regular basis.
Cloud VPS Hosting
This is the final web hosting plan offered by Nativespace. For anyone wanting VPS hosting, there are four different plans offered based on how much bandwidth, CPU, RAM, and storage is needed.
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Nativespace boasts not only the fastest network in the United Kingdom (30% faster than surrounding hosting companies), but also the greenest network too. Additionally, their UK datacenter utilizes Dell hardware in order to provide high speed, reliable, and redundant resources to customers.
Security seems to be a major priority for Nativespace. In addition to monitoring their servers 24/7, they also partner with Tier 4 datacenters who share the same security focus that they do. These are the datacenter requirements mentioned on their site:
- Only partner with tier 4 datacenters.
- Each facility is locked, guarded, and monitored by qualified personnel.
- Partner facilities use closed circuit television systems and security teams with biometric finger scan units and military-grade pass cards to ensure protection.
- Redundant UPS, N+1 CRAC guaranteeing at least six days’ worth of backup power.
There are only a couple of mentions of the uptime guarantee on the Nativespace website. The home page promises 99.9% uptime while the Cloud Servers page states that they have “100% Power and 100% Network Uptime Service Level Agreements (SLAs).” No further details are provided on this, so be sure to review any SLAs or contracts carefully before signing.
Billing and Payment
In terms of billing, Nativespace accepts debit and credit card payments — all of which must be received on time. Failure to pay by the deadline will result in late fees, so customers should familiarize themselves with the Terms and Conditions before signing a contract as they are strict.
As far as cancellation is concerned, Nativespace offers a 30-day risk-free period. Customers who are not satisfied with their hosting services within that time-frame may receive a full refund. Any cancellations after that time result in a pro-rated refund.
Despite not providing a contact phone number through which customers can contact Nativespace, they do have a number of alternate contact methods available via the website. The contact page provides three different email addresses based on the reason for outreach. There is also a Client Area link at the top of the website that’s available to current customers.
In terms of responding to customer inquiries, Nativespace clearly defines expectations for response times. For starters, they promise 24/7 technical support. They also state that every support ticket will receive a personalized response within an hour from an internal “Tier 1” technician (they don’t use templates). Additionally, the Terms and Conditions page of the website breaks down customer complaint guarantees; each of which will receive a response within 28 days and a full review will be conducted by Nativespace before resolving.
With a focus on cloud and VPS web hosting plans at shared hosting prices, it would appear that Nativespace does have affordable web hosting options for everyone. As a recap, here are the benefits of working with Nativespace: an eco-friendly infrastructure; a speedy network; rigorously monitored Tier 4 datacenters; 99.9% uptime guarantee; 24/7 support and 60-minute response times; and clear billing and refund terms.
By offering a diverse range of plans, Nativespace can cover the web hosting needs of practically everyone — and then empower customers to continue working with them as they scale their businesses and websites.
Most Popular NativeSpace Hosting Plans
|Premier Web Hosting||Professional Web Hosting||Multi 10|
|Price||$4.92 / mo||$8.20 / mo||$11.49 / mo|
|Visit NativeSpace||Visit NativeSpace||Visit NativeSpace|
|Business Web Hosting
|8GB||80GB||$16.42 / mo Visit Host|
|10GB||150GB||$21.36 / mo Visit Host|
|9MB||90GB||$24.64 / mo Visit Host|
|20GB||250GB||$32.86 / mo Visit Host|
|10GB||250GB||$32.86 / mo Visit Host|
|24GB||180GB||$41.08 / mo Visit Host|
|20GB||500GB||$49.30 / mo Visit Host|
|35GB||1000GB||$65.74 / mo Visit Host|
|45GB||300GB||$73.96 / mo Visit Host|