Pair Networks In 2019: What Do Pair Networks Client Reviews Say?

Pair Networks Hosting Since 1996, pair Networks has provided hosting services for businesses, educational institutions, bloggers, musicians, non-profits, and artists. With numerous high-volume customer sites, pair Networks serves billions of daily hits for customers in over 150 countries.


The pair Networks website contains a large knowledge base where you can find FAQs, a glossary, and information about your particular account type. Unlimited* real-time support is available 24/7/365 via email, as well as by phone with certain plans. Technical and customer service staff are in the same location as the datacenters.


Pair Networks offers shared, managed dedicated, and virtual private servers (VPS) hosting.
  • Top of the line, custom-built servers with continual upgrades
  • Specialization in the FreeBSD and Ubuntu operating systems
  • Uptime well in excess of 99.9%
  • Daily data backup for full recovery
  • Redundant network systems
  • You always maintain full control of your account with the Account Control Center
  • Most accounts provide command-line access to popular UNIX shells via Secure Shell (SSH)
  • Allowance of multiple domain names on 1 account
  • Options including Secure Sockets Layer (SSL), PHP Hypertext preprocessor (PHP), custom common gateway interface (CGI), additional mailboxes, MySQL databases, e-commerce software, and Internet merchant accounts
  • 100-day money back guarantee on most services
  • Plans may be upgraded or reconfigured at any time

Shared Hosting

Shared hosting plans come in four package levels and a high-volume storage package.
  • Email support on all packages, with phone support on upper 2 packages and high-volume storage package
  • Backups with all packages
  • 500 mailboxes
  • 10 additional file transfer protocol (FTP) logins
  • 5 mailing lists
  • Dedicated Internet protocol (IP) address
  • Package 1:
    • 15 GB disk space
    • 75 GB transfer
    • 15 MySQL databases
  • Package 2:
    • 30 GB disk space
    • 150 GB transfer
    • 30 MySQL databases
  • Package 3:
    • 60 GB disk space
    • 300 GB transfer
    • 60 MySQL databases
  • Package 4:
    • 80 GB disk space
    • 400 GB transfer
    • 80 MySQL databases
  • High Storage Volume Package:
    • 250 GB disk space
    • 600 GB transfer
    • 60 MySQL databases

Managed Dedicated Hosting

Dedicated hosting plans are fully managed, and available in Overstock, Entry or Professional Level, or Enterprise Class.
  • Phone and email support
  • Service Level Agreement (SLA)
  • Unlimited* mailboxes
  • 20 mailing lists
  • Dedicated IP address
  • Intel Dual Core and Xeon Quad Core and Hexa Core central processing units (CPU)
  • RAM from 4 GB DDR3 to 256 GB 1,333MHz ECC respectively
  • Hard drive range from standard 500 GB to enterprise 8 TB respectively
  • Transfer range from 500 GB to 10 TB respectively
  • ShadowDrive® Backup with all plans except Overstock
  • GigE Network Interface Card (NIC) with levels QS-3 and up
  • Enterprise Class QS-6 includes 2 dedicated servers

VPS Hosting

The VPS services are all fully managed, and available in levels named VPS-1 through VPS-4.
  • Phone and email support for all levels
  • Unlimited* mailboxes
  • 20 mailing lists
  • Dedicated IP address
  • Level VPS-1:
    • 40 GB expandable disk space
    • 400 GB transfer
    • 1.5 GB RAM
  • Level VPS-2:
    • 80 GB expandable disk space
    • 600 GB transfer
    • 3 GB RAM
  • Level VPS-3:
    • 140 GB expandable disk space
    • 800 GB transfer
    • 6 GB RAM
  • Level VPS-4:
    • 200 GB expandable disk space
    • 1000 GB transfer
    • 8 GB RAM
*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Pair Networks Reviews by Our Community

Overall Rating from 10 Reviews by Pair Networks Customers


Most Helpful Reviews

Olivier Lesire avatar
Olivier Lesire
Apr 25, 2015

I started in 2000 with Pair networks with a personal website on a basic account. In 2008, I created my business eCommerce. I gradually evolved on a VPS, and now in 2015 I am on a dedicated server.

What about Pair after so many years? The support is top notch. The only concern appeared on the VPS because I had certainly share the machine’s resources with one big website as mine, which slowed my sites in a dangerous manner.

I asked for help to the sales department and Pair offered a customized quote for a dedicated server. Now, my sites have never been so fast. Once more time, Pair support is top notch.

Visit Host →

Ethan Brown avatar
Ethan Brown
Jun 24, 2013

I’ve been hosting with for 12 years and have been consistently impressed with the competence of their technical support and the reliability of their servers. Another reviewer noted that the shared hosting (which I use) is occasionally slow, and I have seen this happen, but it’s quite rare. I’m considering moving my site to one of their VPS systems. I looked at some of the low priced options at other hosting companies but when I compared the fully managed options (pair provides only fully managed VPSs), Pair came out ahead on specs and price.

Visit Host →

Allen Crider avatar
Allen Crider
Aug 07, 2013

I started with Pair in 1998 with a little $5.95 ftp-only account. They’ve grown along with my own business. They’re very honest, and don’t try to BS people with those cheesy ‘unlimited bandwidth-unlimited disk space’ come-ons.

Visit Host →

Lynn McGuire avatar
Lynn McGuire
Apr 25, 2013

I have been hosting our corporate website at Pair Networks since January of 2000. This is 2013 so I am obviously happy. I have had a dedicated server that they manage for around 5 or 6 years now.

They are the masters of uptime as my server has gone over a year of uptime without a reboot or crash. The only downside to pair networks is their email handling. I moved that off to google apps a couple of years ago and am very happy with that,

Visit Host →

Kevin Rollman avatar
Kevin Rollman
Mar 01, 2016

We have been hosting multiple sites with Pair for over 10 years. Everything was working well until we had to migrate to a new server for storage space. Here is the list of challenges we faced.


Support is Reactive Instead of Proactive – Instead of advising us to move to a new server, we continued to pay $32/month for 40gbs of storage and 100gbs of bandwidth. Similar hosts will provide a VPS for just $3 more. They also shut off a bunch of sites without informing us this was going to take place.

Luckily those sites were no longer needed.

2. Overloaded servers – After threatening to move to a new host because of email outages and a slew of 500 errors, the rep told us the server was over capacity and to create more space would require too much work for them. Why did they put too many accounts on one server?


No cPanel – They use a proprietary FreeBSD setup making it impossible for us to diagnose PHP errors or apache server errors. It appears they also have no plans to move to cPanel.

4. Super Expensive – There are many cheaper hosting options available including a top-rated host called A2 Hosting that includes a cPanel license.

Not sure how Pair networks is so expensive when they don’t include standard licenses. If Pair continues their ways, they will be out of business in a few years. Working with mysql databases with Pair is a headache.

Being that mysql databases are becoming the mainstay, that is not good news for them. Their tech support is very weak. They throw bandaids at solutions but can’t even tell you or show you an error log.

If there is an error in the logs, they will attempt to correct the problem with configuration settings. Unfortunately, more effort needs to be applied to advising us on corrections we may need to make on our accounts or hosts. Only use Pair if you want a fully managed host and do not plan on hosting a heavy-traffic website. Because of their FreeBSD, they have to offer fully managed servers but unfortunately that removes some of the abilities to track down problems.

Visit Host →

Ken Smith avatar
Ken Smith
Sep 17, 2015

We have used pair for over a decade. The servers have generally been pretty responsive, except for mysql. Pair seem to overload their db servers, as we’ve had trouble with mysql being responsive over the years.

However, their support is terrible, as evidenced by this interaction with them today:

This is a total joke of a hosting company. They decided a CMS was out of date on one of our sites, and then completely disabled the site without notifying anyone at our company first. They then sent an email telling us to update the CMS so the domain could be re-enabled.

However, completely removed all access to the site. We cannot connect via http or ftp in any fashion. Now we are stuck moving a site to another host Asap because we can’t get anyone at pair on the phone (or email) to regain access to the site to update the CMS to their specifications.

A simple request to update the CMS with a couple of days to do so, would have been the responsible and courteous thing to do. We have had this happen on another host over the years, and that is how it was (properly) handled. Unless you’re ok with your host taking Your Site offline with no notice, completely removing your access and then being unresponsive to rectify the situation, stay away.

Visit Host →

Chris Hustad avatar
Chris Hustad
Feb 13, 2014

Been with Pair for 10 years, leaving shortly due to an Awol account advisor and poor, inconsistent support. Found the same server with more services for under half the price.

Visit Host →

Howard Martin avatar
Howard Martin
Mar 01, 2009

Great uptime and excellent support with fast replies to requests. Their private self-hosted newsgroups are a goldmine of hints and tips.

Visit Host →

Scott Robertson avatar
Scott Robertson
Oct 27, 2008

I´ve been with Pair since the beginning of time. Very stable and very good server times. I woulrecommendnd pair to anyone where stability is the #1 factor.

Pricing is a little high but you get what you pay for here in life. Big plus for people wittonses of domains as you can add unlimited amounts to each account. If you add 20 at a time they skip the setup fee.

Visit Host →

Fraser Lewry avatar
Fraser Lewry
Oct 28, 2008

I’ve used Pair for both shared and dedicated hosting for about seven years. Reliability is near-perfect: in fact, I don’t recall any downtime at all in that time. Support for dedicated hosting issues is extremely quick and generally helpful. With the shared hosting, I have experienced slow and somewhat unhelpful service.

Visit Host →

Load More


  • Setup fees are often waived
  • Money back guarantee and no contracts
  • Wide range of pricing and service plans
  • Tech support 24/7/365
  • Company strives to make little environmental impact


  • Not all plans include support via telephone
  • Shared hosting plans are somewhat barebones
  • Potentially overwhelming amount of plan details.

The Verdict

Pair Networks is versatile, and able to meet the hosting needs of individuals with basic sites, as well as large businesses with heavy e-commerce traffic. Pricing is available for all kinds of budgets, though if you get a basic shared hosting plan, be aware that you may miss out on phone support and space. Fortunately, you may upgrade your account at any time.

Most Popular Pair Networks Hosting Plans

Package 1
Disk Space 15GB
Bandwidth 75GB
Price $5.47 / mo
Usual price: Get % off!
Visit Pair Networks

Pair Networks Frequently Asked Questions

  • How do I login to webmail?

    Pair Networks has its own webmail interface that allows you to easily send and receive email. You just enter your email address and password. This will take you to your email account.

WhoIsHostingThis Team

About WhoIsHostingThis Team

Our writing team comes from all over the world with diverse backgrounds in the arts and sciences. But what links them is their passion for the internet. All together they represent many decades of experience working in all facets of it — from programming and hardware creation to website design and marketing.

Connect with WhoIsHostingThis

Review Pair Networks & Get A Free Domain Name If We Publish It

Already a Pair Networks customer? Write an honest & helpful review & earn a free domain from if we publish it. Learn more…

1 How would you rate your experience with Pair Networks?

Please give a star rating for Support, Features, Uptime and Value (each must be at least 1 star).


2 Write your review

Take a deep breath and think about exactly what you want to say about Pair Networks.

Please be specific: we’re only interested in hearing that Pair Networks rocks/sucks if you can explain why.

Your review needs to be at least 50 words long. Please write some more about your experience.


3 Claim Your Free Domain

If we publish your review, you will earn a free domain from

Please enter First Name, Last Name, Your Email, Your Website URL and accept the Terms & Conditions.


Terms and Conditions

Users who submit a genuine, unique user review of a hosting company they use which we then publish on qualify to receive a gift voucher which entitles its holder to claim a domain name.

By submitting a review, you acknowledge that you understand and agree to these terms and conditions:

  1. This promotion is promoted by Quality Nonsense Ltd, a company registered in England and Wales. Registered office: 27 Mortimer Street, London, W1T 3BL, UK.
  2. This promotion, including these Terms & Conditions, are governed by English law. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  3. Promotion starts Feb 1 2013. We may withdraw this offer at any time and for any reason.
  4. We may substitute an alternate prize of equivalent value at our sole discretion, vary these terms and conditions for any reason and at any time and end the promotion for any reason and at any time.
  5. Our judgement is final. No correspondence will be entered in to.
  6. Only reviews of selected hosts qualify for this promotion. The definitive list of hosts that are eligible for review in this promotion appears at the URL:
  7. We may reject any review for publication at any time and for any reason at our sole discretion.
  8. Reviews must be entirely your own work, unique and cannot have been previously published elsewhere.
  9. Only one free domain name may be claimed per person or per household.
  10. A voucher code will be sent by email to Reviewers whose reviews are published in the calendar month following publication. For example, a qualifying review published in May 2019 would receive a gift voucher by the end of June 2019. Terms & Conditions

LIMITED TIME OFFER. Coupon (and derivatives thereof) and this offer expires December 31, 2019 at 11:59 p.m. Pacific. Coupon (and derivatives thereof) is good for a single free one (1) year new domain registration of any non-premium .COM, .NET, .ORG, .BIZ, .INFO, .CO, or .US domain name.** No minimum purchase required. All renewals on products and services after the initial discounted period will be charged at the then current standard list price for the selected period. Coupon is not valid with TLDs other than those specifically listed here, premium domains, domain renewals, domain transfers, custom website design, other coupons, or special pricing.

** Eligible up to a total $10.99 discount for the domain.
** Customers must use a credit card. Unfortunately we cannot offer free domains via PayPal.

Thanks! We’ve received your Pair Networks review. We’ll contact you once your review has been moderated (c. 1-2 weeks).