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RFE Hosting In 2017: What Did RFE Hosting Clients Think?

RFE Hosting Features

  • Uptime Guarantee
  • MySQL
  • cPanel
  • Shared Hosting

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RFE Hosting

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RFE Hosting logo rfehosting.com
Location:US
Founded:2008

RFE Hosting Introduction

RFE Hosting is a US hosting company based outside of Salt Lake City, Utah. Founded in 2008, RFE aims to provide outstanding hosting solutions at the best possible price. They offer shared, VPS, and dedicated hosting plans.

Services and Specializations

RFE Hosting offers 3 shared Linux hosting plans.

  • All plans feature cPanel control panel, MySQL databases, SpamAssassin email protection, automated off-site backups, Webalizer and Awstats statistics applications, and integrated support for Google Apps for Work.
  • Plans vary based on the allotted disk space, bandwidth, FTP accounts, email accounts, databases, subdomains, and add-on domains.
  • Their top package includes unlimited FTP accounts, email accounts, databases, sub-domains, and add-on domains.

RFE Hosting offers several VPS server configurations and options, including various managed VPS, managed SSD VPS, and unmanaged plans.

  • All of their managed VPS server packages feature unlimited domain support, 2 dedicated IP addresses, the CentOS operating system, SSH root access, Virtuozzo PowerPanel, and free installations for third party applications. Managed servers vary based on the amount of RAM, storage space, and premium bandwidth. Customers that wish to customize their server can also purchase additional memory, storage, and bandwidth, as well as additional control panels, including cPanel and Plesk, and control panel add-ons, including Softaculous, Plesk Power Pack, and RVSiteBuilder.
  • Unmanaged VPS servers feature burst RAM, Solusvm, and a wide selection of Linux operating systems, including CentOS, Debian, Ubuntu, and Gentoo. Plans vary based on the amount of dedicated and burst RAM, storage space, bandwidth, and the number of CPU cores. Additional IP addresses, cPanel control panel, and Softaculous can be added to any server for an additional fee.

RFE Hosting offers 4 managed dedicated server configurations.

  • All dedicated servers feature Intel processors, 2 hard drives, 8 IP addresses, CentOS 64bit, cPanel control panel, and Softaculous 1-click installations.
  • Servers vary based on the CPU type and speed, RAM, bandwidth, storage space and type, and the maximum number of drives they can hold. Their premium server features 1 SSD drive and 1 SATA-II drive; all other servers come standard with 2 SATA-II drives.
  • All of their dedicated servers can be customized with additional RAM, storage space, SSD drives, software and hardware RAID configurations, additional IP addresses, WHMCS, and a variety of drive layouts.

Infrastructure

RFE Hosting maintains its servers in datacenters on the east coast, west coast, and in Texas.

Support and Customer Service

Customer support is available via email, live support, and an online ticket system. Email support inquiries are typically responded to within 30 minutes.

Security and Backups

RFE provides nightly backup services; however, as with most hosting providers, these are not guarantee and customers should maintain their own off-site backups as well. In particular, files over 40 MB will not be backed up by RFE, so personal backup solutions will be essential for any customer whose site relies on larger files.

Uptime Guarantee

RFE Hosting offers a 99.9% uptime guarantee. In the event that they fail to meet that service level, customers are eligible for a credit toward their hosting plan. Credit is based on the customer’s monthly renewal price, and will be applied at a rate of 10% for every tenth of a percent RFE falls below their guaranteed SLA.

The uptime guarantee does not cover internal services, scheduled maintenance or downtime, or situations beyond their control, such as ISP connection issues or natural disasters.

Billing and Payment Policies

RFE Hosting accepts payment via PayPal, Visa, MasterCard, American Express, and Discover. When paying with a credit card, new customers have the option to set that card up for auto-renewal, or simply to use it to make a one-time charge. Customers who select the one-time payment option will receive an invoice prior to their next renewal and must make manual payments through their online account.

If payment is not received within 30 day of the renewal date, accounts will be suspended. If payment has still not been received after an additional 30 days, the account may be cancelled and all data deleted.

Cancellation requests must be made 14 days prior to the next account renewal, or the payment method on file may be charged for the renewal. A 30-day money-back guarantee is available with new, shared hosting plans.

What We Couldn’t Find

There were a few details we were unable to confirm during our research:

  • RFE Hosting does not provide specific information regarding its datacenters or the security measures in place at each.
  • It is unclear at which of RFE’s datacenter locations their shared servers are hosted.
  • No specific times are provided for their customer support.

Conclusion

RFE Hosting provides a huge variety of server options. With 17 VPS options, fully-customizable dedicated plans, and multiple shared solutions, they should absolutely have something to fit your needs and budget. The only thing they don’t offer is an unlimited shared plan, so if you truly need more space than their highest shared plan provides, you will need to look somewhere else.

Last updated: 2017-11-15

All RFE Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
RFE Starter
  • cPanel
  • MySQL
  • Uptime Guarantee
  • Shared Hosting
5GB 100GB $6.60/month
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Price Comparison

RFE Hosting$6.60
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