Servage In 2019: What Do Servage Client Reviews Say?

Servage One Introduction

Servage One is a German hosting company, focused on high-availability servers and customer satisfaction. Aside from the traditional shared host service, they also provide a VPS plan and domain registrations.

Services

Servage One provides shared and VPS services. Both of these offer a single pricing plan and utilize the Linux OS. Their shared host service comes with unlimited traffic, domains, and email accounts. Shared SSL certificates are included with the plan, and they also offer a free domain or domain transfer. On the programming side, their shared plan supports PHP, Ruby on Rails, Perl, Python, and other standard scripts. Customers can also use Website Builder software to build their homepage without any programming knowledge, or they can opt for using the Autoinstaller to install popular applications such as WordPress, Joomla, Prestashop, and others. Their VPS plan gives each customer a full root access to the server and freedom to install any server side scripts. Additionally, customers interested in the VPS plan have the option to purchase an SSL certificate.

Infrastructure

Servage One uses a group of linked servers to reduce any potential downtime and improve scalability. These “clustered servers” are also known as the Super Node which means every website hosted with Servage One is located on multiple servers in the cluster. In the event of a server going down, the site will load from the remaining servers. While no information could be found on the physical location of the data centers, their servers use Intel Multicore processors, RAID protected hard drives, and come with more than 20 GB of RAM per cluster.

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Support and Customer Service

With a high focus on customer satisfaction, their support is available through the ticket system and via LiveChat 24 hours a day, 365 days a year.

Security and Backups

Regarding security, Servage One provides 24/7 surveillance of their servers, a highly configured firewall, and DDoS protection. Although the company performs regular server backups, customers are highly encouraged to implement their own backup system.

Uptime Guarantee

Thanks to their constant server monitoring and their proprietary technology of clustered servers, Servage One touts a 99.98% uptime guarantee.

Billing and Payment

Even though Servage One accepts all major credit cards, PayPal, Skrill, and bank transfers, their recommended payment method is credit card, Skrill or PayPal. Customers who choose PayPal or credit card as their payment method can opt for quarterly, bi-yearly, or yearly billing. Bank transfers require a full year payment upfront. The company offers a 14-day money back guarantee on the initial hosting purchase.

Summary

With shared and VPS plans, 99.98% uptime, domain registrations, and 24/7 server monitoring, Servage One stands on par with other hosting providers. What sets them apart is their dedicated support team that’s available 24 hours a day and proprietary technology that utilizes clustered servers to minimize downtime and satisfy the needs of both businesses and individuals who want to develop an online presence.

Most Popular Servage Hosting Plans

Web Hosting VPS Hosting
Disk Space Unlimited 150GB
Bandwidth Unlimited 5TB
Price $6.45 / mo
Usual price: Get % off!
$19.95 / mo
Usual price: Get % off!
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Servage Frequently Asked Questions

  • What is a clustered server environment?

    If you were to have a website hosted by Servage it would not be located on a single physical server. Instead, it would be simultaneously hosted on several servers within a cluster of servers. When someone visits your website they are served the website from the server with the lightest load, and when one server fails, another picks up the slack.

  • Does Servage own their data center?

    Yes. The secured data center includes clustered servers in a redundant setup, four independent gigabit fiber optic links, and backup emergency power. No word on where that datacenter is located.

  • Is an uptime guarantee provided?

    Uptime with Servage over the last couple of years has been excellent. 99.98% uptime is guaranteed.

  • Are clustered server environments common?

    Servage claims to be the first web hosting provider to offer a clustered server setup for shared web hosting accounts, and they may still be the only one to offer clustered server hosting for basic affordable web hosting accounts.

  • What type of support is available?

    Support is available 24/7 primarily through a support ticket system. The location of the service group is not advertised, but we suspect it’s in Germany.

  • Can I get a refund if I’m not satisfied by the service I receive?

    Yes. All account come with a 5-day money back guarantee. That doesn’t give you a lot of time to change your mind, so make sure you have this deadline in mind when you decide which billing cycle to sign up for.

  • How do I pay and how often do I renew?

    Five forms of payment are accepted: credit card, PayPal, Skrill, bank transfer, and cash. You can pay on a quarterly, semi-annual, annual, or bi-annual basis. The longer the billing cycle you select, the lower your monthly hosting rate will be.

  • Are there any limits to what I can host on my account?

    The only limitation on the type of site you can host on Servage is that no illegal content is allowed. So as long as your content is legal, you’re in the clear. Since Servage is a German country you’ll need to be certain your content is legal both in Germany and in the country where you are physically located.

  • Does unlimited bandwidth and disk space really mean unlimited?

    Yes and no. As long as you’re using your account for normal personal or small-business website hosting purposes you’ll be fine. However, if you’re using your hosting account for things other than what the account was intended for (file sharing, podcasting to millions of listeners, etc) then you may find your site pulled offline due to excess bandwidth use.

  • What control panel will I get with my web hosting account?

    Due to the clustered server environment, traditional control panels aren’t suitable for Servage accounts. Instead, you’ll get access to a proprietary control panel that is very straightforward and comes with some pretty cool features.

  • What is WebDrive?

    WebDrive is an application you can download that provides a direct link between your computer and your hosting account. When you install WebDrive a new drive will be created on your computer (S:). With WebDrive, you can save files to a directory on your computer and have those changes automatically updated to your website.

  • Can I use WebDrive for cloud storage?

    Yes! Unlike many hosting providers that discourage the use of their disk space to store personal files that are unrelated to your website, Servage actually advertises on their website that it is acceptable to use WebDrive to store documents, photos, and more. However, you will want to think about how to properly protect these files prior to uploading them.

  • Will I have access to easy one-click installations of popular scripts?

    Yes. You will be able to easily install around 30 popular scripts directly from the control panel. The list includes all of the most common content management systems as well as a reasonable selection of forums, poll applications, wiki’s, e-commerce platforms, and more.

  • Is an easy website builder available?

    Yes, however, it is a free desktop application rather than a web-based application. This means that you’ll still have to use FTP or WebDrive to upload your website files to the server once you’ve built your site. Quite a few templates are available, however, we weren’t blown away by the look and feel of the templates and color schemes, or by the ease-of-use of the application.

  • What programming languages are supported?

    You can use any client-side languages that are supported by modern browsers including HTML, CSS, and JavaScript. Supported server-side languages include PHP, Perl, Server Side Includes (SSI), Ruby on Rails, Python CGI, and Python WSGI.

  • Who owns Servage?

    Servage GmbH is a German hosting provider doing business as Servage Hosting. It is a subsidiary of Servage AB, a Swedish company that also operates Levonline, and Servage Communications.

  • Are Servage sites at risk for hacking?

    In 2010, a large number of sites hosted by Servage were affected by hacking resulting in their sites redirecting to malware sites. Servage claims the vulnerabilities that allowed the breach to occur have been remedied in more recent versions of their proprietary Linux server operating system, Servage OS.

Brenda Barron

About Brenda Barron

Brenda is an active online publisher and experienced WordPress blogger. She has been building websites since 1997. In addition, she publishes science fiction and fantasy stories under the name Brenda Stokes Barron.

Connect with Brenda

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