Last updated: December 26, 2018
Servint In 2018: What Do Servint Client Reviews Say?
ServInt is a web hosting provider focusing mainly on managed services. The company is based out of Reston, Virginia in the United States, close to the District of Columbia. It was founded in 1995 by Reed Caldwell who is still the CEO.
ServInt has grown from a single server to a large company that utilizes three different datacenters. Its packages are mainly aimed at large businesses and enterprise, although it does have some solutions that small businesses will find interesting.
ServInt Hosting Plans
ServInt prioritizes VPS hosting on Dell and SuperMicro hardware. All VPS plans come with 10TB data transfer. Customers can choose to set up their VPS in a US or European datacenter. There are 5 shared VPS package tiers with increasing allowances; all plans include 1 or 2 IPs. Cloud VPS is split over four plans.
Its Flex dedicated servers offer similar benefits with the option of SSD storage. It has three servers available, with 4, 8, or 16 cores, at least 500GB disk space, and 2 IPs.
There are no plans specifically aimed at personal users or bloggers, but ServInt says it’ll install WordPress on any server for free to give you a head start.
ServInt has specific solutions tailored to government departments, which is no surprise given its proximity to Washington DC.
All plans have free backups included, but retrieving files is expensive, so it’s wise not to rely too heavily on this service.
Servint Reviews by Our Community
Overall Rating from 22 Reviews by Servint Customers
Most Helpful Reviews
Anthony Parsons myptsd.com
Sep 19, 2016
Brijan Anand Iyer online-geeks.com
Nov 03, 2010
Kail Nomira localseophilly.com
Aug 16, 2016
Sep 10, 2015
Kevin Javitz rental-e-commerce-software.com
Jun 17, 2013
Roger Taylor trainwithwealthexperts.com
Feb 06, 2011
Ciprian Oltean scoompy.com
Feb 09, 2016
Johnathan Faust ezeekleen.com
May 17, 2016
Bilal Ahmad techmaish.com
Oct 20, 2012
Joe Doe transms.net
Nov 13, 2015
ServInt operates out of several datacenters. It utilizes two SSAE-16 facilites in the United States, in Reston, VA and Los Angeles, CA.
There is another facility available in Amsterdam, which was brought online in 2012. ServInt chose the facility for two main reasons: its green hosting credentials and use of renewable energy, and the Netherlands’ approach to regulation.
All of ServInt’s solutions are managed, so support is a priority. It provides online support through a customer portal, and technical staff are available 24/7. Systems are monitored around the clock, and customers can contact Servnt via live chat, phone, or ticket.
The team will migrate your website for free, and backups are free as well. The system takes a minimum of two restore points per day. However, ServInt recommends that customers make their own backup arrangements. If you do need to access ServInt’s copies, there is a charge of $150/hour for technical support to help. The backup service does not have a self-serve option.
ServInt Money Back Guarantee / Cancellation Policy
ServInt is very unusual; it does not offer a money-back guarantee or a trial period. If you want to cancel your service, no prorated refund will be provided. It’s very important that you cancel at least 30 days before your renewal date, as if you don’t, ServInt will charge you for the renewal.
ServInt’s packages are aimed at large businesses and specialist organizations, and the plans and pricing reflect this. Small businesses and personal users are unlikely to find plans that suit their needs here, and ServInt’s lack of a guarantee will likely dissuade many people in that category.
Most Popular Servint Hosting Plans
|Essential VPS||Essential+ VPS||Signature VPS|
|Price||$49 / mo||$59 / mo||$89 / mo|
|Visit Servint||Visit Servint||Visit Servint|
|120GB||2TB||$129 / mo Visit Host|
|200GB||4TB||$159 / mo Visit Host|
|Flex Express v3
|500GB||$179.10 / mo Visit Host|
|600GB||6TB||$199 / mo Visit Host|
|Flex Express v2
|500GB||6TB||$214 / mo Visit Host|
|BareMetal Express v2
|2TB||6TB||$259 / mo Visit Host|
|Flex Pro v3
|500GB||12000GB||$269.10 / mo Visit Host|
|Flex Pro v2
|500GB||8TB||$329 / mo Visit Host|
|BareMetal Pro v2
|2TB||8TB||$379 / mo Visit Host|
|Flex Enterprise v3
|1TB||14000TB||$449.10 / mo Visit Host|
|Flex Enterprise v2
|1TB||10TB||$529 / mo Visit Host|
|BareMetal Enterprise v2
|4TB||10TB||$699 / mo Visit Host|
|2TB||12TB||$859 / mo Visit Host|
|6TB||12TB||$1,099 / mo Visit Host|
Servint Frequently Asked Questions
- Does Servint have a money-back guarantee?
No. Servint does not give customers a money-back guarantee. In fact, it does not refund money under any circumstances, unless it has breached its own terms of service.
- Does Servint offer dedicated servers?
Yes. Dedicated, cloud, and VPS hosting is available.
- Are renewal rates higher than the introductory price?
Customers have the benefit of consistent pricing at renewal as the renew prices are no different from the introductory pricing.
- Is phone support available?
Yes. Support is available via live chat, phone, or email.
- Where is Servint’s headquarters?
The company is based in the United States, out of Reston, Virginia.
- Where are its datacenters located?
The company’s US datacenters are located at Reston, Virginia and Los Angeles, California. It also has a European datacenter in Amsterdam.
- What are the options for resellers?
Servint doesn’t sell reseller hosting, but it offers agencies and designers a combination of hosting and Premier Services.
This package provides web space along with server management. There are three tiers within the Premier Services product.
- Does Servint offer site or server migration services?
Yes. Servint will help to move one account when you sign up. If you are a new customer, its Managed Migration service is free. However, you can only use it for a cPanel-to-cPanel or Plesk-to-Plesk transfer.
- Does ServInt offer website building software?
No. Servint does not have a sitebuilder tool.
- How many email addresses does it allow on one account?
You can create unlimited email accounts, but you will be limited by the overall disk space on your server or hosting account.
- What control panels are available?
Customers can use cPanel and Plesk, with WHM where necessary.
- What payment options does ServInt accept?
It accepts major credit cards like Visa, Discover, MasterCard, American Express, PayPal, wire transfer, and check. Wire transfers may attract fees, and some payment methods will cause a delay in the setup of your account.
Note that Servint does not set up recurring PayPal payments via a billing agreement, so PayPal payments must be made manually when invoices are due.
- Will ServInt offer service credit if I experience downtime?
No. Servint does not offer an uptime guarantee.
- Does Servint offer CDN integration with hosting plans?
Servint supports all CloudFlare packages, including the free tier.
- Is there a minimum contract?
Customers can sign up for the year, or pay on a monthly basis. Remember that Servint does not provide refunds, so you may not want to pay ahead if you are just trying it out.
- What is ServInt’s backup policy?
Servint recommends that all customers make their own backups.
However, it does take a daily backup of all dedicated, cloud, and VPS hosting accounts, and you can access these backups if you need to restore something.
If you have a bare metal server, you will need to pay for this service.
- Does it offer unlimited bandwidth and space?
Under the company’s Terms of Service, there is no limit to disk and bandwidth on their packages. However, the company ultimately holds the ability to dictate when an account has become abusive or excessive in some form.
- Will it allow me to set up a video streaming site?
Yes. You should purchase a VPS or dedicated server for video streaming, and check that your plan supports the technologies and streaming methods you want to use.
- Does Servint have an affiliate program?
Yes. Its affiliate program offers incentives in return for signing up new customers.