SiteValley Hosting Review: No Premium Support, So Beware If You’re Not A Wizard!

SiteValley.com Hosting Your small to large business will find a selection of quality hosting options from SiteValley.com. Launched in 2001, they offer scalable options, budget shared options, and dedicated servers. All accounts include round the clock support access, too.

Support

If you need help with your hosting account, you can try self-help using the SiteValley.com knowledge base. For personalized support, submit a support ticket any time 24/7.

Features

SiteValley.com offers shared hosting, virtual private server (VPS), and dedicated servers with quality network and data center features.
  • Redundant power, switching, and routing
  • Redundant environmental controls
  • Price freeze; your account pricing stays the same for its lifetime
  • Data center security
  • 99.9 percent uptime guarantee
  • 30 day money back guarantee

Shared Hosting

Four affordable plans, perfect for small businesses or individuals; Newbie, Pro Hosting, Small Business, or VIP Hosting.
  • Up to unlimited* storage, depending on plan chosen
  • Up to unlimited* bandwidth, depending on plan chosen
  • One or two free domains, depending on plan chosen
  • Up to unlimited* domains, depending on plan chosen
  • Free secure sockets layer (SSL) with Small Business and VIP Hosting plans
  • Advanced backups and more resources with VIP Hosting plan
  • 20 accounts per server

VPS Hosting

Three plans are available using your choice of Xen or OpenVZ virtualization.
  • Up to 40 GB space and 4096 MB RAM, depending on Xen plan chosen
  • Up to 80 GB space and 2048 MB RAM, depending on OpenVZ plan chosen
  • Unlimited* bandwidth
  • Up to four dedicated Internet protocol (IP) addresses
  • Free domain
  • Free setup
  • Choose from several Linux distributions, such as CentOS, Fedora, Debian, Ubuntu, Gentoo, or Slackware
  • Webuzo, cPanel, or DirectAdmin control panels
  • Full Root access
  • Instant upgrades
  • Remote reboot
  • Full system restore
  • Customizable configuration
  • Fully managed option available for an additional fee

Dedicated Servers

Nine server configurations let you choose just how much power you need for your business.
  • Choose data center in St. Louis, Missouri, United States or Strasbourg, France, Europe
  • Up to octo core, 2.4 GHz central processing unit, depending on server configuration chosen
  • Up to 32 GB DDR3 RAM, depending on server configuration chosen
  • Up to two, 2000 GB serial advanced technology attachment (SATA) II hard drives, depending on server configuration chosen
  • Unlimited* data transfer
  • Four dedicated IPs
  • Choice of control panels; Webuzo, DirectAdmin, or cPanel
  • Free setup
*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

SiteValley Reviews by Our Community

Overall Rating from 1 Reviews by SiteValley Customers

Support
Quality
Features
Value

Most Helpful Reviews

Sam Davis avatar
Sam Davis looneytoonzband.com
Jul 09, 2011

Whatever you do Don’t use SiteValley for hosting, here’s why. Upon initial sign up everything went well, I chose their business plan to host my two small blogs, in the first week or two my hosting needs were met, although it did take several hours to get familiar with the Direct Admin control panel, CPanel is far better and i’m not sure why SiteValley go down this route with their shared hosting, virtually all hosts use CPanel with their hosting packages. After this period I kept getting 404 errors along with out of memory errors.

I called Sitevalley to ask why this is happening and what I could do to help prevent this, please note that my two blogs received less than 500 views a day between them. The SiteValley support immediately suggested I upgrade my account to a VPS, without providing me with any reason why my two blogs were constantly offline, foolishly I decided to upgrade. Again the VPS was setup along with the added cost of Direct Admin, once installed and upon first inspection I noticed that there was no easy WP installer included with DA on their VPS, I tryed using their online chat but this just showed a 404 error page, this page has been moved, not a good start, so I had to raise a ticket, finally after two days they sent a response requesting further cash for this function, fair enough but surely someone should have told me about this when upgrading.

Believe it or not my first two months seemed good on the VPS, things are looking up or so I thought, but the third month they decided to bill me an extra 3 dollars a month, not much i know, but what was this mystery extra billing for? again I tried contacting their online support, another 404 page, so I raised yet another ticket, their response was that the price I was paying was only for two months and that my billing will stay the same from now on. By about the fourth month of hosting on their VPS I went to sign into my WP Admin, and all i got was a error page, after checking my traffic on google I noticed nothing for three days, I was confused to why this would be so I checked my billing, nothing wrong their, they had taken the money out for the months hosting, so I contacted them again, this time I was told that my Direct Admin CPanel needed licensing, and that they were sorry but their was a mistake on their system, they corrected this within 30mins, but the damage had already been done, my two little blogs had vanished from page one on google, and my traffic over the coming weeks was less than 50 visits, my google page speed was very slow too.

I swiftly changed hosts, not without problems their either, as my new host used CPanel not DA, but they were quick to get my sites up and running again, I chose shared hosting with Hostgater, this was far cheaper, and my two blogs are always up, no memory errors, blank pages or problems and ive not needed to contact Hostgater support for anything, my blogs are running good. It’s been 3 months now and my websites have recovered there rankings in Google, in fact I am getting over 800 hits a day, with cheaper shared hosting. Please don’t make the same mistake as I did, If you plan on running a successful business online, avoid SiteValley Hosting like the plague.

Visit Host →

Load More

Pros

  • Support comes with all accounts
  • Choose from many operating systems
  • Money back guarantee
  • Price freeze

Cons

  • No script installers included
  • No Windows OS available
  • No live or premium support option

The Verdict

SiteValley.com offers three major website hosting options. If you’re a small business or a large business, you should find a solutions that suits your needs with SiteValley.com. However, without automatic script installation and with limited management options, those who wish to purchase hosting for large or complex websites will need technical knowledge or advanced support. Keep in mind that there is no premium support package available here, so if you do not have the technical skills required to manage your site, you may need to look elsewhere for hosting.

Most Popular SiteValley Hosting Plans

1GB VPS
Disk Space 20GB
Bandwidth Unlimited
Price $9.99 / mo
Usual price: Get % off!
Visit SiteValley
WhoIsHostingThis Team

About WhoIsHostingThis Team

Our writing team comes from all over the world with diverse backgrounds in the arts and sciences. But what links them is their passion for the internet. All together they represent many decades of experience working in all facets of it — from programming and hardware creation to website design and marketing.

Connect with WhoIsHostingThis

Review SiteValley & Get A Free Domain Name If We Publish It

Already a SiteValley customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more…

1 How would you rate your experience with SiteValley?

Please give a star rating for Support, Features, Uptime and Value (each must be at least 1 star).

Support
Features
Uptime
Value

2 Write your review

Take a deep breath and think about exactly what you want to say about SiteValley.

Please be specific: we’re only interested in hearing that SiteValley rocks/sucks if you can explain why.

Your review needs to be at least 50 words long. Please write some more about your experience.

Back

3 Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

Please enter First Name, Last Name, Your Email, Your Website URL and accept the Terms & Conditions.

Back

Terms and Conditions

Users who submit a genuine, unique user review of a hosting company they use which we then publish on WhoIsHostingThis.com qualify to receive a Domain.com gift voucher which entitles its holder to claim a domain name.

By submitting a review, you acknowledge that you understand and agree to these terms and conditions:

  1. This promotion is promoted by Quality Nonsense Ltd, a company registered in England and Wales. Registered office: 27 Mortimer Street, London, W1T 3BL, UK.
  2. This promotion, including these Terms & Conditions, are governed by English law. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  3. Promotion starts Feb 1 2013. We may withdraw this offer at any time and for any reason.
  4. We may substitute an alternate prize of equivalent value at our sole discretion, vary these terms and conditions for any reason and at any time and end the promotion for any reason and at any time.
  5. Our judgement is final. No correspondence will be entered in to.
  6. Only reviews of selected hosts qualify for this promotion. The definitive list of hosts that are eligible for review in this promotion appears at the URL: https://www.whoishostingthis.com/free-domain/.
  7. We may reject any review for publication at any time and for any reason at our sole discretion.
  8. Reviews must be entirely your own work, unique and cannot have been previously published elsewhere.
  9. Only one free domain name may be claimed per person or per household.
  10. A Domain.com voucher code will be sent by email to Reviewers whose reviews are published in the calendar month following publication. For example, a qualifying review published in May 2019 would receive a gift voucher by the end of June 2019.

Domain.com Terms & Conditions

LIMITED TIME OFFER. Coupon (and derivatives thereof) and this offer expires December 31, 2019 at 11:59 p.m. Pacific. Coupon (and derivatives thereof) is good for a single free one (1) year new domain registration of any non-premium .COM, .NET, .ORG, .BIZ, .INFO, .CO, or .US domain name.** No minimum purchase required. All renewals on products and services after the initial discounted period will be charged at the then current standard list price for the selected period. Coupon is not valid with TLDs other than those specifically listed here, premium domains, domain renewals, domain transfers, custom website design, other coupons, or special pricing.

** Eligible up to a total $10.99 discount for the domain.
** Customers must use a credit card. Unfortunately we cannot offer free domains via PayPal.

Thanks! We’ve received your SiteValley review. We’ll contact you once your review has been moderated (c. 1-2 weeks).