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Yes. In addition to the support team, which is available 24/7 to answer your questions, you can opt for one of the higher-end plans that come with Dedicated Startup Consulting services. Your consultant will help you with everything you need to do to set up your store. Volusion also offers design and marketing consultation services.
Yes. If you launch multiple stores with Volusion, you will receive a 10% discount off all subsequent stores that you open. Furthermore, if you choose to pay upfront for an annual contract (as opposed to a month-to-month contract), you will save 10% as well.