WP Engine Review: WordPress Hosting But Not As You Know It.

Our Verdict: #1 for Managed WordPress

WP Engine specializes in managed WordPress hosting. Their plans include a free SSL certificate, daily backups, and a 60-day money-back guarantee.

They are currently running a 50% off deal so now is a good time to sign up.

Pros:

  • 24/7 customer support for hassle-free experience.
  • Easily create a WordPress site with one click.
  • Fast site load times.

Cons:

  • Pricier than no-frills hosting plans.
  • Hosting for WordPress only.

Don’t take our word for it — over 40 users have given WP Engine high ratings for quality, features, and support.

Is WP Engine the Right Host For Your Website?

Looking for something specific? Jump to our most popular sections:

  • Expert Review — read our thorough analysis by hosting expert Toni Allen.
  • Customer Reviews — see what over 40 WP Engine customers have to say.
  • Hosting Plans — compare the best WP Engine hosting plans and their prices.
  • FAQs — find the answers to the most asked questions about WP Engine!

WP Engine only hosts WordPress websites. As such, they are known in the industry for providing optimized hosting that is fast, stable, and secure. That’s why they are a common choice for professional WordPress websites.

In this review, I look at all aspects of WP Engine — including my own tests of its performance — to help you decide if it is right for you. Read on to learn everything you need to know.

WP Engine Homepage

WordPress Optimized Hosting

WP Engine’s focus is on WordPress hosting so they are able to streamline the process of running a site.

Convenience

WP Engine customers don’t have to worry about installs, updates, plug-ins, or security patches for WordPress.

All you have to do to create a WordPress website is to perform a one-click installation. WP Engine takes care of the technical side of optimizing and hardening.

Having enhanced technical support and one-click features allows you to focus on your business, eliminating unnecessary stress.

Video: WP Engine overview

Architecture

WP Engine’s servers are built to handle enterprise-level demands. According to the company, their front-end technology allows websites to run four to six times faster than they do in other hosting environments.

This is not just reserved for higher-paying customers. Every WP Engine plan benefits from their solid server architecture.

“We think about what’s best for our own customers, and where we believe the market is headed — as opposed to looking in the rear-view mirror at what competitors are doing.”
Jason Cohen

WP Engine’s architecture is specially-suited to hosting WordPress. There are a few reasons for this.

EverCache

First, their architecture is built on their proprietary EverCache. This is one of the most scalable systems for caching WordPress available. This means that your website will be able to handle traffic spikes without experiencing performance issues.

Their site caching is developed so that it is aggressive without reducing responsiveness when you update your website with new posts or add new code.

The worst possible time for your server to fail is when you’re experiencing an influx of website visitors after a blog post you wrote went viral. WP Engine built EverCache to prevent this from happening.

Other Speed Enhancements

Another thing that makes WP Engine’s WordPress hosting so fast is their global CDN.

Finally, WP Engine has added additional protection, saving your website from bots that crawl it and take up power by making requests from your website’s backend.

WP Engine Hosting Plans

WP Engine offers three standard plans. But you can also have a custom plan created to suit your needs.

Startup Growth Scale
Websites 1 5 15
Monthly Visits 25K 100K 400K
Storage 10 GB 20 GB 30 GB
CDN Yes Yes Yes
SSL Yes Yes Yes
Price (per month) $35 $115 $290

SSL Certificates

All plans include an SSL certificate. This is essential if you run an e-commerce store. But using an SSL is getting to be required for all sites. It already gets your site a small ranking boost with Google.

Higher tier plans allow you to use your own single or wildcard SSL with a dedicated IP address. You cannot do this with the Startup plan. So keep this in mind before signing up.

Support

All plans provide access to WP Engine’s 24/7 live chat support. You can access live chat support from your control panel.

WP Engine Admin Overview
WP Engine’s staging server dashboard

Telephone support is not provided with the Startup plan. If this is a deal-breaker, you may want to find hosting elsewhere. It generally wouldn’t be reasonable to pay for a more expensive plan from WP Engine just to have access to this service.

Staging Servers

A staging area is provided with all plans. Having one lets you test a copy of your website while making changes, instead of making changes to your live website.

As a result, changes made in the staging area won’t interfere with your visitors’ ability to use your website.

CDN

WP Engine includes a CDN with all their plans.

A CDN will allow your static website content to be cached by proxy servers all over the world.

When someone accesses your website, they receive the cached content from the server that is closest to them. This speeds up the loading times of your website immensely for people who are farther from the data center where your website is hosted.

Continued after user reviews

WP Engine Reviews by Our Community

Overall Rating from 43 Reviews by WP Engine Customers

Support
Quality
Features
Value

Most Helpful Reviews

Patrick Ahler avatar
Patrick Ahler
Jun 20, 2015

Been a customer of WP Engine for 3+ years now with multiple accounts. I also keep hosting at HostGator and dedicated servers at Liquid Web. I’m a big fan of WP Engine because of their focus on WordPress.

This has allowed them tailor their support and hosting features purely towards WordPress. We can ask more of support of and get a better response. Also love their built in CDN, caching, and backup system.

I think they are pricey, even when hosting multiple sites. That sucks, but still worth it.

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Darryl Soerdjpal avatar
Darryl Soerdjpal gamingnextgen.com
Dec 20, 2013

I have been creating websites using WordPress from the beginning. It was never just a blog you could make with WordPress. Due to extensive support from developers and designers alike, you could make the most complex and modern websites around, all with one system.

Over the years, WordPress has evolved more than I could’ve imagined, and with more plugins and functionality being added every single day, the demands for a good web host did too. And thus, the search began. After doing a few hours of research for cheap but reliable hosting, I came across multiple hosting providers that provided hosting for only WordPress and nothing else.

When I checked out their websites, I found they had an amazing plethora of options and security just for WordPress which I could only dream of at the web hosts I had partnered up with earlier. There was a downside however, the price. I finally came along WPEngine and I decided to sign myself up with them, due to a promotional code which allowed the first 3 months to be hosted for only 4$ a month, instead of the usual 29$.

What followed, was nothing but amazement. At first, when entering the administration panel, I felt like it was a little bare bones.There weren’t halve as many pretty icons as there were on cPanel, which I was used to, and it was a bit strange to encounter something like this. However, after reading through their extensive documentation on how to do literally everything to start up Your Site, it was a true piece of cake.

I set up my installation, I logged in, and the speed could immediately be felt. Images uploaded way quicker and were processed at least five times faster. But really, it was noticeable everywhere, not only the WordPress back end.

So yes, they live up to all promises about up-time, speed and stability. In the year I have been hosted there, I haven’t had a single hacking attempt plus automatic backups are made daily. So security was also top notch.

The most important part of a web host, beside the hosting itself, is the support team. If a website should get hacked, go down for whatever reason or you simply have a question, support should always be available within a certain time. Fortunately, WPEngine did not disappoint here either.

Their ticketing system is based on ZenDesk and thus, easy to use. Response times were normally within 1-2 hours and I never got a support assistant who wasn’t absolutely 100 % determined to help me. For most people, that’s enough, just like it is for me, but WPEngine wasn’t going to stop there.

Not too long ago, they also added Live Chat support during Business hours, and man oh man, they are with you within seconds. I mean, really, seconds. I got a lot of the same people who would normally help me over in the ticketing system, but talking to someone in real time is also more pleasant, and so it was.

All in all, I can safely say that, while they are expensive for small Personal users, they are 100 % worth it. You truly feel like they are actually doing great stuff with your money. Speed, up-time, stability, security and support are nothing short of amazing, and they really do deserve credit for that. It’s not for nothing that Automattic, the company behind WordPress, had invested money in WPEngine, They live up to their name in all the ways I can think of, and maybe even more.

Visit Host Now →

Andrew Behla avatar
Andrew Behla behladesign.com
Apr 08, 2013

I’ve been on many hosting companies and develop sites for a living. There is simply no hosting company that is better than WP Engine. Their security, speed and developer friendly tools are without parallel.

For example, I can easily "clone" a site at any stage of development and work in a "sandbox" or "staging" environment. Also, their time machine like restore points have save my butt on more than one occasion. When add their incredible support that knows WordPress inside and out it makes for the best combination for hosting that I’ve used.

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Expert WordPress Customer Service 

WP Engine’s best-in-class customer service team houses WordPress experts who know the Content Management System (CMS) inside and out. These support assistants have been trained in WordPress.

Not only will their customer service team help you out when you have an issue, but they can identify performance roadblocks to prevent issues before they occur.

All you have to do is make a request and a WP Engine team member will review your website and find ways to make it run faster.

Support Availability

WP Engine Admin Support
WP Engine’s support dashboard

Speaking from experience, having good quality 24/7 support makes your life significantly easier.

Customer Experience

WP Engine has a specific team of people dedicated to improving customer experience.

The team takes feedback from its customers and has an influence over product features. They help the company implement suggested changes to better meet the needs of their user base.

This shows how strongly WP Engine values its consumer base. They boast a customer satisfaction rate of over 97%.

Self-Help Support Center

A lot of people like to solve problems on their own. So, the knowledgebase of a hosting company is an extremely important asset.

Support Pages

When I’m looking through a hosting company’s support pages, I want to see an intuitive organization, a search function, FAQs, and long, detailed articles including step-by-step directions.

WP Engine provides these. Their support page is organized into sections such as:

  • How to set up your website

  • How to troubleshoot problems

  • Tips on managing your account.

Guides and tutorials in each of these sections will help you complete your tasks. These help articles include relevant screenshots and videos where appropriate.

Resource Center

WP Engine has a resource center with many helpful blog-type articles to browse through. It includes a search function to bring up relevant articles.

Filtering Articles

You can also filter through their resources by topic, type of content, or your role.

For example, you can select e-commerce articles for website owners. This will give you articles such as one that compares WooCommerce and Shopify.

Alternately, you can select these filters but for developers instead, and you’ll receive articles such as how to integrate Stripe into WordPress.

You can also sort their knowledgebase by videos or infographics if you prefer a more visual approach. Overall, their content is great, high-quality, and informative.

Datacenters

When you sign up for an account, you can choose the country where your datacenter is located. WP Engine gives you the following options:

  • Australia

  • Belgium

  • Canada

  • Germany

  • Taiwan

  • United Kingdom

  • United States.

However, some of these countries will have international pricing and will be considered as an add-on to your plan. This means you’ll pay a little bit more to host your website in some of these locations.

Limited Website Visitors

One thing you’ll notice when you study WP Engine’s plans is that there is a limit on the number of visitors your website can host.

This may seem odd because many low-cost hosts offer unlimited visitors and bandwidth. The problem is that web hosting plans are never unlimited; they are “unlimited.”

You can use whatever resources you want — as long as you don’t use too many resources. When you use too many resources, you will have to upgrade to a better plan or be shut down.

Avoiding Overage Charges With WP Engine

WP Engine doesn’t do that. They set clear limits to your resources and if you go over them, you will be charged.

This means that users will have to monitor their website statistics to make sure they aren’t experiencing high traffic.

Though WP Engine’s servers can handle traffic spikes, you don’t want to be hit with high overage charges when you start becoming more successful.

For a hosting company that doesn’t do this, check out LiquidWeb.

Should I Be Worried?

WP Engine’s allowed monthly visitors should be more than enough for any small business or personal site starting out.

The number of website visits you can expect will depend on the purpose of your website and your audience. You need to determine this before you sign up (see below).

Considerations When Selecting a Plan

Before launching a website, businesses can use WP Engine’s Launch Readiness Assessment.

This handy feature will review your potential website performance and give you tips on the best practices to ensure your website is high-performing.

Here are 4 things to think about before choosing a hosting plan:

  1. Monthly Visitors: consider how busy you are expecting your website to be.

  2. Storage Space: ensure you have the right amount of storage space, plus a little extra.

  3. Number of Websites: if you plan to create multiple websites under a single business banner, take this into account.

  4. Support Dependency: your reliance on support — is live chat enough?

Monthly Visitors

If none of the standard plans will work for you, WP Engine can provide you with a custom plan.

The number of monthly visitors your website receives is important.

WP Engine’s three plans support up to 25,000, 100,000, and 400,000 visits per month. This is roughly 830, 3,000, and 13,000 visits per day.

Note that these are real visitors. Most spammers are filtered out.

Storage Space

WP Engine’s three plans offer 10 GB, 20 GB, and 30 GB of storage space.

These should be more than enough for all websites except for those specializing in things like video streaming.

Number of Websites

Many people host multiple websites. If that’s the case for you, you will need to pick a higher-level plan. The plans support 1, 5, and 15 websites.

Support Dependency

All plans come with support via live chat. The base plan, StartUp, does not include phone support. So if you want it, you will need to purchase a higher-level plan.

Other Options

If none of the standard plans will work for you, WP Engine can provide you with a custom plan.

If you have no idea what to expect in terms of visitors and requirements, you can talk to one of WP Engine’s advisors. Alternatively, you can browse their website, which has a lot of useful information.

Backups

WP Engine provides snapshot as well as automatic backup and recovery so you don’t have to worry about losing data.

Snapshot Backups

A snapshot is what WP Engine calls a quick backup of your website. Making changes to your website is free of risks.

WP Engine Admin Backup Points
Downloadable snapshots in WP Engine’s dashboard.

These snapshots are downloadable, so you can back them up to different locations. These backups include all of the content on your website, your themes, and your plugins.

Daily Backups

WP Engine conducts daily backups automatically for you. They’ll also ensure to make a backup before they update WordPress. Just in case the new WordPress update wreaks havoc on your website.

To roll back your website to a previous version, WP Engine gives you simple, one-click restores. Then, the restored version is ready to go in under a minute.

Where Are Backups Stored?

WP Engine’s automatic daily backups are stored in a separate location from your website. Not just on a separate server in the datacenter, but in a whole separate geographical location.

This adds another layer of protection to your data, making it nearly impossible to lose.

Security

Security is one of the most important things you need to consider when choosing a web hosting company. If a hosting company doesn’t make security a priority, this is a red flag.

WP Engine hosts large brands, so they need to meet top security standards. And the cheapest plan enjoys the same security measures offered to the big guys.

WordPress Updates

They automatically upgrade your WordPress application when minor patches are released. And when WordPress releases a major update, they will test it thoroughly before giving their customers the recommendation to upgrade.

You can work with WP Engine’s experts to install a major upgrade to your WordPress application. This will ensure that the process is painless, and you don’t lose valuable data.

Specific Protections

Even though WP Engine’s security measures should be enough to keep you safe from hackers, they’ll fix your site for free if it is compromised.

WP Engine’s security features include real-time threat detection. They’ve developed rule sets, specifically for WordPress, to prevent attacks before they can happen. They log millions of threats on a daily basis and block DDoS attacks.

WP Engine’s security system both detects and blocks malicious behavior. For example, they’re set up to block JavaScript/SQL-injection attacks and XML-RPC attacks. They even automatically block IP addresses that are known to belong to hackers or spammers.

User Separation

To keep account users protected from other people on the same server, WP Engine separates them on the filesystem and kernel level.

And the company engages in malware scanning, continuously monitoring their networks for malicious behavior from within. They also run firewalls to protect against outside attacks.

Even though WP Engine’s security measures should be enough to keep you safe from hackers, they’ll fix your site for free if it is compromised.

Hosting Backend

WP Engine doesn’t provide a typical control panel like cPanel or Plesk. Instead, it provides an Admin Portal where you can manage your account.

When you log in to your WP Engine account for the first time, the company greets you with an option for free website migration. This will show you how to get their automated migration plugin to easily switch your website over to their servers.

Video: Using the WP Engine website migration tool

From there, the custom Admin Portal is clean and simple.

View Websites

You can see all of the WordPress installs you have on your account. And you can add additional workspaces to keep them organized.

For example, if you were hosting multiple WordPress websites, you could create a separate workspace for each. Or you could make a workspace for all of the WordPress websites of the same type. This would be useful for people hosting clients or managing multiple projects.

You can select a WordPress project and view general information about it in the overview tab.

This will show you up-to-date information about your number of website visitors, your bandwidth usage, and how much storage space you’ve taken up on the server.

You’ll also be notified of core WordPress updates that you can install with one click.

Using the Admin Portal

For each website, you can also view all of your saved backup points. Remember, WP Engine conducts automatic daily backups of your websites.

Based upon my tests with Pingdom over the last year, WP Engine’s performance and stability has been excellent.

From here, you can select backup points to download so you can save them to a safe place. Or, you can just hit restore to roll your website back to this previous checkpoint.

Developers or other more advanced users will want to use phpMyAdmin to handle the administration of MySQL databases. You can easily access this from the Admin Portal.

Page Performance Tests

From the Admin Portal, customers will also have access to page performance tests. Run a performance test on your website to check on the load times and page speed.

WP Engine will give you a score representing how well your page is caching its content.

They’ll also show you how long it takes for the page to start loading, how long until the page is fully visible to the site visitor, and how long it takes for the page to be completely loaded.

WP Engine Admin Performance

Based on the results of your performance test, WP Engine will provide some recommendations to optimize content caching and help your page load faster.

Performance and Stability

Based upon my tests with Pingdom over the last year, WP Engine’s performance and stability has been excellent. You can see the data in the following image:

WP Engine Pingdom Data

For the period from April 2018 through March 2019, the uptime was 99.99%. That represents less than 4 minutes of downtime per month.

The page load speeds are just as good with an average of 331 ms. (More recently, the speeds have been even better: less than 300 ms.) This is better than just about every other web host I’ve tested.

The following map shows the page load speeds geographically:

WP Engine Page Load Speed Map

Money-back Guarantee

You get a 60-day money-back guarantee when you begin hosting with WP Engine. Just request a refund within your first 60 days to get your subscription fee back.

Alternative Hosts

If WP Engine sounds good but isn’t quite what you are looking for, consider some of the following alternatives.

WP Engine Bluehost LiquidWeb SiteGround
Storage 10 GB Unmetered 20 GB 10 GB
Bandwidth 50 GB Unmetered 5 TB Unmetered *
Visitors 25K Unmetered Unmetered 10K
Websites 1 Unlimited 1 1
Lowest Price $29.17 * $24.95 * $24.17 * $3.95 *
* Prices are based on yearly contracts with no special deals

Bluehost

Bluehost is known for their managed WordPress hosting. You can get support for many more website visits and higher storage amounts than WP Engine for a lower price.

When you use Bluehost, your WordPress website is hosted on their proprietary VPS technology to give extremely fast page load speeds.

They also give you access to the MOJO marketplace where you can find plugins, scripts, and other things to enhance your website.

LiquidWeb

For businesses that can afford WP Engine and like the power that they have to offer, LiquidWeb is worth checking out.

Unlike WP Engine, they won’t limit your website traffic or charge you overage fees. Their managed WordPress plans include automatic updates to both the application and your plugins.

And, the company can handle the demands of mission-critical websites with their 100% uptime guarantee. Built for sheer power, LiquidWeb is a perfect choice for bigger WordPress projects.

SiteGround

If you’re looking for optimized WordPress hosting but need a cheaper option than WP Engine, give SiteGround a try. They have some of the cheapest WordPress hosting plans around and may be better suited for small projects and personal websites.

SiteGround also gives you your choice of 4 server locations and free WordPress site transfer. Like WP Engine, SiteGround also takes care of WordPress updates and gives you a one-click WordPress installation.

Pros and Cons

Since there is a lot of relevant information to take in, let’s take a look at a simple breakdown of pros and cons.

Pros

  • WP Engine has managed WordPress hosting specially catered to hosting websites built on the CMS platform.

  • Their front-end technology runs websites fast due to their highly-scalable caching system.

  • The company’s automatic backup and disaster recovery are included for free on every plan.

  • Their support staff are well-trained regarding WordPress in addition to other hosting matters.

Cons

  • WP Engine’s plans are expensive even for managed WordPress hosting. People can get VPS or cloud hosting from other companies for the same price or cheaper.

  • Their plans are based on set limits of visitors per month. If your website receives more visitors than your plan allows, you will be hit with overage charges.

  • WP Engine does not offer email support; you will have to get email hosting elsewhere.

  • Their cheapest plan will cut you off from their 24/7 phone support.

Overview

The best things about WP Engine are their speed and security. With servers built to handle the requirements of large organizations, WP Engine can handle almost anything thrown at it.

The company’s expert WordPress support team is another great reason to consider them for your projects.

Clearly, WP Engine isn’t for people taking their first steps online. But for demanding users, WP Engine is a great choice. Is that you? Visit WP Engine now.

Contributing editor: Frank Moraes.

Most Popular WP Engine Hosting Plans

Startup Growth Scale
Disk Space 10GB 20GB 30GB
Bandwidth 50GB 200GB 400GB
Price $35 / mo
Usual price: Get % off!
$115 / mo
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$290 / mo
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WP Engine Frequently Asked Questions

  • What is WP Engine?

    WP Engine is a hosting company that focuses completely on WordPress. They provide many tools to make running a WordPress site easier like staging servers. And their uptime and speeds are better than almost all other hosts.

  • How is WP Engine optimized for hosting WordPress sites?

    WP Engine has a proprietary front-end system designed to work with WordPress. This layer has security features to protect your website from hackers. It also reduces server load and handles traffic spikes without slowed loading or downtime.

    WP Engine utilizes their own caching software to ensure fast load times for any WordPress website hosted on their servers.

  • What unique features does WP Engine have?

    One of WP Engine’s most popular features is its Staging Area, which you can use to create a new development environment to test new themes, plugins, and other changes before incorporating them into your live website.

    They also have one-click restore points, unlimited data transfer, CDN and proprietary caching technology, firewall and malware scanning, managed WordPress updates, and daily backups.

  • Where are WP Engine’s datacenters located?

    WP Engine operates datacenters in Australia, Belgium, Canada, Germany, Taiwan, the UK, and the US.

  • What happens if I exceed my monthly visitor limits?

    Instead of offering bandwidth and disk space amounts for each plan, WP Engine puts limits on your website visitors.

    Their Terms of Service state that you may be charged overage fees if you exceed your plan limits. They will charge you $1 for every 1000 visits that you go over your limit. WP Engine has a lengthy article explaining what they count as a website visit that you can check out to learn more.

    They will collect these fees automatically, using the electronic method of payment you provided when you signed up. If your method of payment doesn’t go through, you will be charged a monthly late fee until they receive your payment.

  • What is WP Engine’s service level agreement (SLA)?

    The SLA is the level of service availability that a hosting provider promises to you. WP Engine provides service availability of 99.95%. This is higher than the uptime industry standard of 99.9%.

    Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.

    They also state that there are some occurrences of excused downtime which cannot be used to receive a credit to your account. These include scheduled outages, downtime caused by customer’s violation of the agreement, emergency maintenance, or maintenance performed during scheduled service maintenance times which can be found on their website.

  • How do I cancel hosting with WP Engine?

    WP Engine makes it easy for you to leave. But first, make sure you download a backup of your website before canceling your account so that you can move it elsewhere. You can easily do this from the Admin Portal. This backup will include your entire website database. With it, all of your files, content, media, and plugins.

    WP Engine will only keep a copy of your website for 30 days after you cancel your account.

    To cancel, all you have to do is select My Account > Cancel Account from your Admin Portal. You can add a cancellation reason and comments to submit to WP Engine. Then, your site will be canceled shortly after.

    When you cancel your account, you will not be refunded for charges you have already paid.

  • Can I pay for hosting by the month?

    Yes, in fact, all of WP Engine’s hosting is paid monthly by default. When you sign up, you begin your initial term of one month. Then, each next month begins a renewal term. Your agreement will automatically renew each month unless you cancel your account.

    Your payment details will be automatically charged at the beginning of each renewal period. If this doesn’t work and you fail to pay, WP Engine has the right to cancel your account. But, they may just charge you late fees instead.

    You can also choose to pay for hosting by the year. If you do this, you’ll get two months of hosting for free. But this also means that if you cancel your account during the year, you won’t be refunded the money you paid.

  • Does WP Engine include email services?

    WP Engine does not include email accounts or functions for sending email messages from your domain. But, their hosting does support this. You will have to set up a 3rd party email provider to send email messages from your WordPress site. This will let you send bulk email messages as part of an email marketing campaign or newsletter updates to blog subscribers.

    Since WP Engine uses Google’s Cloud servers, you will have to use a 3rd party email provider that supports sending email messages over the ports that aren’t restricted by Google (25, 465, and 587 are restricted). For instance, Microsoft Office 365 will not work with Google’s Cloud servers.

    WP Engine recommends SendGrid and Mailgun. But you can use any SMTP provider that supports the unrestricted outgoing ports.

  • Is WP Engine worth the price?

    For those who would need to pay someone to maintain and optimize their hosting backend, it is clearly worth the cost. For those who enjoy doing it themselves and those who don’t need a fine-tuned hosting environment, it may make more sense to get less expensive hosting.

  • Is WP Engine shared hosting?

    WP Engine provides shared hosting. But it optimized and not overloaded with websites, so the performance is excellent.

  • Will WP Engine transfer my WordPress website for me?

    Yes, WP Engine does provide a WordPress website migration service for free.

  • Can I use WP Engine’s services without an existing WordPress website?

    Yes, you can sign up for their hosting plans even without an existing WordPress website and use their platform to build your site.

  • Does WP Engine offer domain registrations?

    No, they do not offer domain registrations. For new WordPress websites, you will have to purchase your domain from a different provider.

  • Are there any limitations on plugins and themes?

    There are no limitations on themes. However, WPEngine does have a list of disallowed plugins. These include caching plugins, (some) backup plugins, and several other plugins that would cause conflicts with their server configuration.

    Currently, there are 69 disallowed plugins. Given there are roughly 40,000 WordPress plugins, this isn’t a serious constraint.

  • Can I still use e-commerce or membership plugins?

    Yes, there are no limitations on e-commerce and membership plugins.

  • Does WP Engine allow multisite installs?

    Multisite features are allowed on all plans. However, on the three lowest-priced plans, they are add-ons. Multisites can easily be enabled from the Admin Portal.

  • Does WP Engine provide SSL certificates?

    A basic free certificate from Let’s Encrypt is available on all their plans. You can also purchase commercial SSL certificates from WP Engine.

  • What kind of support does WP Engine provide?

    WP Engine has a support ticketing system available 24/7 every day of the year. Chat support is available on all plans. Phone support is available on all plans except the lowest-priced Startup plan.

  • Does WP Engine have a money-back guarantee?

    There is a 60 day no-risk money-back guarantee which excludes Premium and Enterprise plans.

  • What payment methods does WP Engine accept?

    WP Engine accepts all major credit cards. Monthly and yearly plans are available.

  • Do I get a discount if I pay ahead?

    If you select a yearly plan, you’ll get two months free each year.

  • Does WP Engine have an uptime guarantee?

    Yes: 99.95%. See our expert opinion above for more information.

  • Does WP Engine offer unlimited bandwidth?

    No. The least expensive plan provides 50 GB of monthly bandwidth. But more important is the number of user visits they allow. For example, the Startup plan offers 25,000 user visits per month. They have ways of differentiating between real users and bots and spammers, and the 25,000 applies only to real users. So 25,000 user visits should be fine for most sites. But the higher level plans offer more visits.

  • Does WP Engine offer unlimited storage?

    Each plan has a set amount of storage allowed, ranging from 10 GB on Startup plans to 30 GB on the Scale plan.

Toni Allen

About Toni Allen

Webmaster, mom, juggler. Toni manages the day-to-day operations of WhoIsHostingThis. She is a keen hiker, climber, and outdoors explorer.

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Sherrie

August 9, 2019

In addition to providing hosting via Google Cloud Platform, WP Engine also provides some plans that use AWS (Amazon Web Services).

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