Zettahost In 2018: What Do Zettahost Client Reviews Say?

ZettaHost Introduction

Founded in 2002 in Europe, ZettaHost is a full-service hosting company that offers shared, VPS, and semi-dedicated hosting plans, as well as domain names, SSL certificates, and reseller programs. They also offer a free shared hosting plan with limited features.

Hosting Plans

ZettaHost offers a wide variety of services, including shared hosting, VPS hosting, and semi-dedicated hosting. Each of these types of hosting has three different levels of service to choose from.

The shared hosting plans are comparatively low-priced. The mid- and top-level shared hosting plans include unlimited disk space and monthly traffic, and the top-level plan includes one free domain for life. The first-level plan is ZettaHost’s 100% free shared hosting plan. Though the free hosting plan includes limited resources, it would be an ideal way to learn about web hosting and test out ZettaHost’s services before purchasing a plan.

ZettaHost’s VPS (virtual private server) hosting plans are geared for the more technologically-savvy customer. They’re powered by XEN Hypervisor technology, allowing you full SSH access and the ability to use a custom kernel or your choice of operating system. The elastic cloud infrastructure allows you to instantly upgrade your HDD Space, CPU power or RAM when needed.

The semi-dedicated hosting plans are technically a type of shared hosting, but with fewer accounts hosted on a single server, giving each user access to more resources. On the semi-dedicated plans, each customer’s MySQL databases and email services are hosted on different machines in a cloud hosting platform, which reduces the load on the server, resulting in better performance. The semi-dedicated plans are ideal for more resource-intensive websites than ZettaHost’s shared hosting plans, but require less technical knowledge than a VPS hosting account. All of the semi-dedicated plans include unlimited disk space, traffic, domains hosting, and one free domain for life.

ZettaHost also has programs for customers to resell hosting, domains, and/or SSL certificates through ResellerCluster.com. The hosting reseller program is fully-automated and include 24/7 tech support, billing, and sales teams, as well as server administration handled on your behalf.

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Included Features

Instead of cPanel, ZettaHost has developed their own custom proprietary control panel, which has slightly different options depending on whether you purchase shared, VPS, or semi-dedicated hosting. It has all the standard features of a control panel including management of your files, domains, email accounts, databases, and more.

Every plan includes three different website builders: Soholaunch, BasicPages and concrete5. These allow you to quickly and easily put together a basic website with no coding knowledge necessary.

The control panel also included automated installers for over 50 applications, including popular CMSs such as WordPress, Joomla, Drupal, osCommerce, PrestaShop, and many more. They also offer a selection of free WordPress and Joomla templates.

Support and Customer Service

ZettaHost’s sales department is available to answer questions about their services via phone, contact form on the website, or live chat.

Customer support is available via a ticket system. Technical support is available 24/7, and they promise a one hour response time to all technical support tickets.

Backup Policy

ZettaHost runs weekly backups of their servers so they can restore your data in case of technical issues. However, in their terms of service they note that they can’t be held responsible in case of lost data, and that customers are responsible for maintaining their own backups.

Uptime Guarantee

ZettaHost has a 99.9% network uptime guarantee. Uptime is monitored internally by ZettaHost. The guarantee does not include downtime resulting from server hardware breakdown, user error, or third-party software failures.

Billing & Payment Policies

Newly registered and newly upgraded accounts are eligible for a 30-day money back guarantee. If you’re not happy with the service, you can cancel for any reason within 30 days of signing up and receive a full refund by contacting the sales department. The refund includes hosting costs only, not domain registrations. If your plan included a free domain name registration, that cost will be deducted from your refund.

VPS and semi-dedicated hosting plans are exempt from the 30-day guarantee. A full refund may only be requested within 5 days after your order.

After the 30 days, customer may cancel at any time and for any reason, but will not receive a refund for services paid in advance.

Customers may choose from a billing cycle of every 3 or every 6 months, or every 1, 2, 3, 4, or 5 years. New customers will get discounts for prepaying for longer periods. You may pay via Paypal, major credit card, or bank wire transfer.

Summary / Conclusion

ZettaHost is a good choice for those who are just starting out with web hosting, and those who don’t have a lot of experience with or desire to learn more of the technical aspects of web hosting. The free hosting option is a great way to learn your way around web hosting for the first time and see if ZettaHost is right for you, and their wide variety of hosting packages at affordable rates will allow you to upgrade as your website’s traffic and hosting requirements increase.

Most Popular Zettahost Hosting Plans

Free Hosting Plan Personal Hosting Business Hosting
Disk Space 1000MB Unlimited Unlimited
Bandwidth 5GB Unlimited Unlimited
Price $0 / mo $4.99 / mo $7.99 / mo
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Plan Disk Space Bandwidth Price
Starter Semi Dedicated
30GB 350GB $14.99 / mo Visit Host
Starter VPS
15GB 250GB $19 / mo Visit Host
Pro Semi Dedicated
40GB 700GB $24.99 / mo Visit Host
Advanced Semi Dedicated
60GB 1000GB $35.99 / mo Visit Host
25GB 500GB $37 / mo Visit Host
Advanced VPS
50GB 1000GB $40 / mo Visit Host
More Plans +

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KeriLynn Engel

About KeriLynn Engel

KeriLynn has worked as a freelance writer for various websites. She is an advocate for domestic abuse victims and has way too many hobbies.

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