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Interserver In 2018: What Do Interserver Client Reviews Say?

interserver.net
Location:USA
Founded:1999
Phone:201-605-1440

Is InterServer the Web Host for You?

What do college students, nonprofits, and small businesses have in common? If you said, "tight budgets," you'd win the teddy bear!

Short of visiting the midway at the Jersey Shore, you can still feel like a winner if you decide to get a hosting plan from InterServer.

That's because the Secaucus, NJ, web hosting provider offers a unique "price lock guarantee," meaning that the hosting rate you book now will never cost more in the future. What's more, nonprofits can get hosting completely free and students can get their first year hosting fees waived.

Free is in my budget, as is fixed pricing, so I took a look at InterServer for this review.

Web Host Review: InterServer

InterServer's Infrastructure Is Built for Speed

The first thing that impressed me about InterServer is its network. The company uses three Tier 1 IP backbone providers: Zayo, most heavily networked on the US East Coast; NTT Communications, a global provider with good Asia coverage; and Cogent, which favors European nodes.

It also boasts high-end routing and switching equipment from Cisco, Extreme Networks, and Riverstone, as well as an intelligent BGPv4 routing protocol.

VPS and Dedicated Hosting for Businesses

InterServer offers a full suite of hosting packages — everything from shared hosting to virtual private server (VPS) and dedicated hosting, where they also optimize for speed.

Hosting Features

Interserver Features

  • PHP
  • WordPress
  • MySQL
  • Uptime Guarantee
  • Phone Support
  • PHP 5

Before going into more detail, let's compare these options which InterServer offers:

  ASP.NET Hosting VPS Hosting Dedicated Hosting
Features
  • Free SSL Certificates
  • Unlimited Storage
  • Up to 20 Websites
  • Unlimited FTP Accounts
  • Custom Power Selection
  • Custom Storage Size Selection
  • Free Migration Service
  • Server Monitoring Included
  • 5 IP Addresses
  • No Set-Up Fee
  • 24/7 Uptime Monitoring
  • Managed Support Included
Pricing from $5/month from $6/month from $50/month

Virtuozzo 7

They recently installed a new virtualization platform called Virtuozzo 7.

Performance Boost

This brought a 60% performance boost on their virtual machines for VPS plans on Linux servers. Virtuozzo 7 also allows for access via to the VPS control panel by way of Virtual Network Computing (VNC).

Aside from the awesome features, take a look at the custom hosting package generator:

interserver-custom-package
Choosing an InterServer custom package, via WhoIsHostingThis

Windows and Linux VPS

VPS hosting comes in both Linux and Windows flavors. You can pick any number of slices you like for a fixed amount per slice. InterServer uses a VPS control panel called Bread Basket that appears to be proprietary. The panel also comes with hundreds of 1-click install apps.

Linux VPS Hosting starts at $6/month, whereas Windows VPS Hosting starts at $10/month.

InterServer's Array of Linux Distributions

InterServer's dedicated hosting plans are pretty beefy, featuring Intel Atom and Xeon CPUs.

Linux Distrobutions

They offer more operating systems than most web hosts. You can choose the usual Cloud Linux distro, or you can also opt for Centos, Ubuntu, Gentoo, and Red Hat Fedora.

Windows Servers With ASP.NET MVC

Some businesses prefer Windows hosting and InterServer features an ASP.NET Model-View-Controller (MVC) framework that comes with all the bells and whistles, including over 100 1-click installs.

How ASP.NET MVC Helps Development

You might need ASP.NET MVC to help you manage complexity when working on apps that are test-driven or require large development teams. It also gives you full design and behavior control over your application.

Five Reasons to Try InterServer's Unlimited Shared Hosting

On its shared web hosting plans, InterServer offers unlimited storage, transfer, websites, and email, as well as free SSL certificates. That's kind of a big deal.

You may think that other hosts also give unlimited storage and bandwidth — but you'd be wrong. So why is it a such a bargain?

Special Shared Features

  1. Free SSL Certificates
  2. Unlimited Storage
  3. Unlimited Bandwidth
  4. CloudFlare CDN
  5. Pricing and Value.

Free SSL Certificates

Some hosts offer free SSL certificates. But they are usually only on their higher-end plans

Otherwise, these certificates will usually cost you extra cash.

Unlimited Storage and Bandwidth

With some other hosting providers, "unlimited bandwidth" isn't really unlimited. Although these other web host providers say their plans don't have usage caps, if they find you hogging all the shared server's resources, they'll throttle you back or ask you to upgrade.

On the other hand, with InterServer shared plans, unlimited actually means unlimited. How can they offer this promise? Behind the scenes, they limit all their servers to run at 50% of the hardware's capacity. You'll never max it out because when capacity starts creeping over the halfway mark, they beef up the server.

The word "unlimited" is often thrown around, however InterServer actually back it up with some clever technology under the hood.

CloudFlare CDN

If your site will have visitors from all over the world, you will want a Content Delivery Netnetwork (CDN). It allows browsers from anywhere to connect to a server that is close to them.

InterServer's shared hosting is boosted by Cloudflare's content delivery network (CDN) for free. Cloudflare CDN makes your website load faster with caching and delivery optimization.

It also protects your site from a ton of security threats. You'll need to sign up for a Cloudflare account to activate its benefits, but it's completely free if you purchase a hosting package via InterServer.

Pricing and Value

Even if InterServer didn't include all of these great features, it would be hard to beat at just $5 per month.

But given all the extras it provides, InterServer offers some of the best value on the internet.

SitePad Site Builder

I tried out the shared hosting plan and purchased a domain for it. Even though InterServer is a Drupal hosting partner and also offers WordPress installs, I opted to use their site builder, SitePad to create my website.

Difficult Dashboards

The InterServer dashboard is a layer above the cPanel dashboard. The domains dashboard was also on a separate page.

At first, it was a bit confusing finding my way around this maze. It was befuddling enough that I didn't even realize that I hadn't actually paid for my domain, even though I'd already purchased hosting.

Customer Service

When I ran into trouble with the domain purchasing issue, I had a less-than-stellar interaction with customer service live chat.

SitePad Is a Good Site Builder

SitePad doesn't get much splashy coverage, but actually quite good at what it does.

There are almost 300 themes to choose from — and most of them look pretty slick.

Adding text, pages, and even a blog are a snap, just as you'd expect from a professional site builder.

Is InterServer Good for E-Commerce?

InterServer does offer e-commerce functionality through it's 1-click add-ons and Softaculous. They also give you a free SSL certificate, but you'll need to call support to get it turned on.

E-commerce functionality isn't available in the SitePad site builder so you'll have to do it from scratch.

Necessary E-Commerce Features

When selecting a host for e-commerce purposes, these are the key features and functionalities you should look for:

  • E-commerce Plug-In Support
  • Easy-Install Payment Systems
  • PCI Compliance
  • Bandwidth
  • Storage.

E-commerce Plug-In Support

This feature eliminates a lot of hassle when setting up your shop.

One-click installs can be extremely useful for e-commerce projects, bear in mind this can cost $5/install, depending on which package you choose.

Easy-Install Payment Systems

You do not want to do this manually. It can be expensive and time-consuming.

So unless you are an expert, this is the way to go.

PCI Compliance

PCI compliance is short for Payment Card Industry Data Security Standard. If you are going to be taking credit cards (and you will be losing out on a lot of sales if you don't), you need it.

So make sure your site is PCI compliant from the very beginning.

Note that PCI compliance isn't part of InterServer's shared hosting plans. You'll need to get compliance from whichever add-on you use (eg, OpenCart) or from the WordPress e-commerce plug-in you choose.

Bandwidth

Everyone knows that people online are impatient. But whereas a slow blog might lose you a few readers, a slow online store could cost you thousands of dollars.

As a result, you want your e-commerce website to be as fast as possible. You don't want to give your customers time to change their minds just when their about to buy.

Storage

Customer and user data can take up tons of space. So you don't want to have to worry about storage capacity on your store. Be ready!

InterServer for E-Commerce?

Considering all these things, I'd say that InterServer wouldn't be my first choice for hosting an e-commerce site.

But you might be different. Setting up an e-commerce site is always a big decision that requires making a lot of choices.

Power and Uptime Guarantees

InterServer offers customers an uptime guarantee to a level of 99.9% and uninterrupted power 100% of the time. Their SLA defines downtime as being "unable to send data to or receive from a server."

Uptime Guarantee

You can get up to 50% credit off the month's cost of your hosting plan if they don't deliver on their guarantee.

You'll need to catch your site being down, however, because Interserver doesn't offer a way to monitor uptime.

You can use a service like Uptime Robot's free service to keep tabs on your site's availability.

interserver-uptime
InterServer uptime graph, via WhoIsHostingThis

It's actually very transparent of InterServer to allow you to monitor your own uptime since some web hosting providers use their own tools (which their customers aren't privy to) in measuring uptime.

As soon as you experience an interruption in uptime, all you need to do is fill out a customer support ticket documenting the outage.

Affiliate Program and Reseller Hosting

InterServer offers two ways to make money with time: affiliate programs and reseller hosting.

Affiliate Program

InterServer's affiliate program is pretty sweet.

You get $100 for every paying customer you refer from your affiliate link. They'll also create a free landing page for your referrals.

If your site is popular, you can even negotiate a higher commission.

interserver-affiliate-program
InterServer's affiliate program, via WhoIsHostingThis

Reseller Program

If you like digging into the grunty side of web hosting, you might be a good candidate for InterServers reseller hosting plan.

Unlike the affiliate program, you need to know your geeky stuff well and put effort into running your own hosting service.

InterServer Marketing Materials

If you decide to partner up with either of their programs, InterServer gives you access to marketing materials and your own InterServer personal assistant.

Behind the Scenes

InterServer makes it really easy to control the part of your website that the public doesn't see.

Hosting Dashboard

When you log into the InterServer dashboard, you can see all your plans and servers in one place — including shared, cloud, VPS, and dedicated servers.

interserver-hosting-dashboard
A look at InterServer's hosting dashboard, via WhoIsHostingThis

Domains List

On the domains dashboard, you can see all the domains you've purchased from InterServer.

Unfortunately, that's about all it shows; there's no indication of which web hosting plan is associated with the domains, even if they're hosted by InterServer.

interserver-domains
InterServer's domain registration dashboard, via WhoIsHostingThis

cPanel Control Panel

For cloud hosting, as well as VPS and dedicated server plans, you get cPanel when you choose a Linux server. (All shared hosting is on Linux, but you get a choice of OS with VPS and dedicated plans.)

It's a very long control panel because there's a lot of functionality here.

You can also launch SitePad, InterServer's website builder from this panel or instigate Softaculous 1-click installs.

interserver-cpanel
InterServer's version of cPanel, via WhoIsHostingThis

Cloudflare CDN Integration

You can log into your Cloudflare account via your hosting panel. (In my case, it was cPanel.) You'll need to create an account with Cloudflare and then sign in from the web host panel.

interserver-cloudflare
Linking Cloudflare's CDN to your InterServer website, via WhoIsHostingThis

Softaculous 1-Click Installs

You can add apps from Softaculous right from the cPanel dashboard, including e-commerce apps like OpenCart.

interserver-softaculous
Softaculous 1-click apps, via WhoIsHostingThis

Site Builder Dashboard

From the SitePad dashboard you can add pages to your site, change themes, upload media, and write blog posts.

interserver-sitebuilder-dashboard
Using InterServer's site builder, via WhoIsHostingThis

Site Builder Themes

With almost 300 themes to choose from, SitePad can help you create a professional looking site in minutes. It only took me about 15 minutes to create mine.

interserver-sitebuilder-themes
Some of InterServer's site builder themes, via WhoIsHostingThis

Site Builder Content

Adding content is as easy as double-clicking to add text or dragging widgets to where you want them.

interserver-sitebuilder-content
Some of InterServer's site builder themes, via WhoIsHostingThis

Site Builder Finished Site

Here's what my site looked like after 15 minutes. Pretty slick! Of course, you'll need additional time to personalize the copy and images, as well as adding your own offers or products.

interserver-finished-site
A few pages from my finished site, via WhoIsHostingThis

Customer Support

One of Interserver's standout features as a web host is providing 24/7 support service for its customers.

Even better, the level of support you get has nothing to do with which plan you choose. Everyone gets the same access to phone, ticket or chat support, regardless of plan.

InterServer will also migrate your existing site to their servers for free.

Liking This Host?

If InterServer looks interesting to you, check out these hosts who offer similar services and plans, like transparent pricing, fast servers, your choice of data centers, business focus, and domain purchasing.

Frequently Asked Questions

Why is InterServer's WordPress plan more expensive than its shared hosting plan?

When I asked the sales team this question, they explained that the increased price is due to the additional security measures required to prevent hacks on WordPress hosting.

These measures include "strong mod_security ruleset from Atomicorp, daily virus scanners on all internal pages, additional backups and blacklists some known bad WordPress plugins."

Are InterServer's 1-click installs free on a shared hosting plan?

Some installs are free, like WordPress. Others, like OpenCart, carry an additional monthly cost (often $5/month), over and above your plan's cost.

Can I really get free InterServer hosting if I'm a student?

Yes. Students can get one year of the standard shared hosting plan for free. When the first year is over, you'll be charged the $5/month plan fee.

What's the deal with free nonprofit hosting on Interserver?

Hosting is completely free for nonprofits who provide their 501(c)(3) information. All Interserver asks in return is a text link on the bottom of your homepage that says, "Powered by InterServer," with a link back to their site.

Do I get a free domain with my hosting plan?

No. InterServer doesn't provide free domains.

Does Interserver offer a way to get a server up quickly?

Yes. InterServer can get a dedicated "Quick Server" online in about 20 minutes.

Does Interserver offer any additional perks?

Yes! All shared hosting plans come with $100 in Google Adwords Credits and a 20% Template Monster discount. VPS and Dedicated plans are excluded from these perks.

Does InterServer really give you unlimited storage and bandwidth?

Yes. Their strategy is to continuously operate at 50% capacity, ensuring that you'll always have the overhead you need for resources.

InterServer Quick Overview

This quick overview of InterServer features will be helpful in comparing it to other hosting providers you may be considering.

Specializations

  • InterServer focuses on business hosting with fast servers and optimized network connections
  • They offer a "price lock guarantee" which means your hosting rate will never go up
  • InterServer has a free plan for nonprofits and will give students their first year free.

Migration Policy

You can migrate as many sites as your shared hosting plan supports for free.

For example, the WordPress plan allows for one site — so you can migrate only one site.

Quality of Support Material

I found the support material on the website to be outstanding. Search is well-indexed and speedy. Instructions and tutorials were clear and illustrated with screenshots.

In particular, I appreciated that each support article is dated, giving me an idea of how up-to-date the information is. In most cases, the articles I retrieved had been updated within the last six months. Their blog is helpful, too.

Live chat support via InterServer's website was answered quickly when I tested it.

Note that support is only provided in English on the website documentation as well as from support personnel.

Control Panel

InterServer provides different control panels depending upon the kind of hosting you use

  • cPanel for shared and Linux hosting
  • Plesk for Windows hosting
  • Bread Basket proprietary panel for VPS hosting.

Available Datacenters

InterServer owns and operates three datacenters: two centers are located in Secaucus, NJ and one is in Los Angeles, CA. You can choose any of these centers to host your sites.

Money-back Guarantee Trial Period

Shared hosting and WordPress plans don't have a free trial period but they are backed by a 30-day money-back guarantee, no questions asked.

To initiate the refund, you can send an email to [email protected], Interserver's billing support email.

VPS, Quick Server, and Dedicated hosting plans do not offer refunds after the server has been deployed.

InterServer also guarantees 99.5% uptime and 100% power.

If they fail to meet these standards, you can request a refund from support which can be up to 50% of your hosting fee.

Lowest Price for Shared Hosting or Other Cheapest Plans

InterServer's shared hosting plans are quite cheap. The standard shared hosting plan costs $5/month and managed WordPress hosting costs $8/month.

If you pay for a year or more at a time, you'll get a bit of a bulk discount. What's more, thanks to their price lock guarantee, your plan price will never increase.

Also, if you click through from WhoIsHostingThis, you can get your first month for a penny ($0.01) with coupon code WHOISHOST.

Note that some 1-click installs cost an extra $5/month on shared hosting plans, on top of your plan's base price.

Backup Policy

InterServer uses OpenStack to create redundancy on its systems, so every shared hosting plan comes with free weekly backups. They keep three copies of each backup for 60 days.

Restores

Restores are free and can be done from your control panel.

You can also initiate a manual backup or restore from cPanel (Linux servers) or Plesk (Windows servers).

WordPress

For WordPress hosting, you can add additional backups with a free plugin like BackWPUp.

VPS and Dedicated Servers

For VPS and Dedicated servers, you must take care of your own backups, but there are good support articles to help you.

Site Builder Included?

InterServer uses SitePad as a site builder, which you'll get access to after you purchase a hosting plan.

For e-commerce, you can choose add-ons from Softaculous like OpenCart or PrestaShop.

Note:Many 1-click installs cost an extra $5/month on your hosting plan.

PCI Compliant?

All shared hosting plans come with a free SSL certificate, but you must contact support to activate it.

PCI compliance comes with several of Interserver's 1-click installs like OpenCart, Magento, and PrestaShop. Adding on one of these e-commerce platforms costs an extra $5/month on top of your hosting plan.

For WordPress plans, you'll need to rely on your particular e-commerce and payment gateway plug-ins for PCI compliance.

Do Any Big Brands Use This Host?

InterServer says that its datacenter in Los Angeles is popular with the entertainment industry. However, no company names are mentioned.

Pros and Cons of InterServer

Let's take a final look at the key advantages and disadvantages of InterServer as a host.

Overall, InterServer boasts some brilliant features, however breaking down some of the below can act as an important reminder before committing to a package.

InterServer Pros

  1. Price Lock Guarantee: fair, transparent pricing which is guaranteed not to increase
  2. Legitimate unlimited storage and bandwidth with no caveats, as well as free migration
  3. Excellent online support articles.

InterServer Cons

  1. Flow for buying domains and hosting is somewhat crude and difficult to follow, as I learned firsthand
  2. One-click add-ons can get pricey ($5/month)
  3. Although some of the pages on InterServer's website look sharp, there are a good number of other pages that have some formatting and typo issues, including low-res images and out-of-date comparisons to other hosts, that make it seem less professional than some of its competitors.

Is InterServer Right for You?

Here are some considerations if you're considering InterServer as your next web host provider.

Are You Tech Savvy?

InterServer is best suited for businesses that are a bit of tech-savvy and want to lock in a great price for their yearly budgets.

Bona fide unlimited bandwidth and storage sweetens the deal on some of InterServer's plans.

Great for Non-Profits

InterServer's web hosting is also great for nonprofits and students, both of whom can get free services.

Steep Learning Curve

InterServer probably isn't ideal for people who are unfamiliar with web technologies since they'll struggle with a steep learning curve.

I'm not anywhere close to a newbie, but even I had trouble finding areas of the website I needed and figuring out what steps to take next.

Find Out More

Last updated: 2018-05-07

Most Helpful Customer Reviews

Screenshot of http://iwatchindia.com
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have been using interserver for over a year. I would give them 8/10. They have good support, value for money plans.

There was a bit of performance issue on some occasions on my VPS, but that may be because I have lower end box. If you are on a shared hosting and want to make sure that Your Site wont go slow because other sites sharing the same server are taking too much resources, you can switch to a VPS. interserver provides quality hosting for very economical price.

You can start with lower end box and then upgrade when your site gets more hits and revenues. Overall worth a switch if you want good economical VPS and want good support.

 
Screenshot of http://www.dollerexchange.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am a Blogger and wanted to launch a website that offers online courses comprised of my own video lectures. As I was just starting and got a Hosting. I had a usual complaint of Down-time that was terrible for my limited viewers and members.

I once used VPS service from InterServer and had Excellent customer service and overall Services experience. I decided to go with InterServer. I just got and account with a price that is almost One Third of what I was paying to my previous host, but the services that are far better that them.

I love the team of InterServer that shows a family picture and they consider their clients as family memeber and here their complaints with utmost priority. I am now with InterServer and will be with them. InterServer Rocks.... Great Job Keep up the excellent work.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Interserver is a great hosting company that provides me with everything to run my website/ websites. Interserver is great for small business and or Entrepreneurs. What I like most so far is you get quality product, and customer service for a price others cannot beat.

I needed cron jobs for my site to make sure my site runs smoothly, well my previous web hosting company did not support it. With Interserver I don't have to get in a contract like with other hosting companies. I like the speed of their servers, my site comes up just like that.

Awesome. The customer service is good, I had to get some info and someone got back to me within 15 minutes via email. Their response time is very fast. I could see Interserver in the Top Rankings in great offering great hosting products and customer service at an affordable price range.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Bottom line: Great product! I migrated from Time4VPS to Interserver because the file upload was too slow (I'm located in Israel), and ever since I got my VPS there wasn't one moment when I felt sorry for that. The server was launched within minutes, I had their great support by my side at all time (that's their biggest advantage - Great support), and whenever I needed help I got it immediately via chat or tickets, even when it was about 3rd party software. Recommended for everyone: developers and production websites.

 
Screenshot of http://ecouponsinsider.com/
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am using InterServer's web hosting for more then 2 years. I am currently running 3 websites at InterServer, and up to this moment I didn't have any problems with my websites (they are always up and running 24/7). And when I had some minor issues concerning other aspects of your service - InterServer's support team was very expeditive and fast in solving those issues.

I hope that I will keep using InterServer's web hosting service since I'm very satisfied up to this moment with their service. Sasha Antich

 

206 Reviews of Interserver By Our Users

Screenshot of http://swordsales.eu
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Things started well when I bought hosting from Interserver but soon went bad, very bad. First, my site was in the bottom 2% for upload speeds in Australia, and not good elsewhere. Second, Interserver tehn farmed out their "support" to a terrible 3rd party center in India!!!

The support was so bad that they did not even know what cpanel my Interserver account used. So I left them. Truly, you need to avoid these "people" at all costs.

 
Screenshot of http://mumsy.me/
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I am using Interserver from past 7 to 8 months, Didn't faced any Problems till Now. They have good customer support, Uptime is quite good. We can Host unlimited domains on our hosting.

Great quality and value for money services that never let my site down. Keep up the Good work Interserver.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

All that I can say: It's The Best Customer Support I've ever experienced! After reading some reviews about Interserver.net in November 2016, I then decided to sign up with them. I signed up for a shared hosting account and chose and paid the half-yearly subscription.

In the beginning I had some minor issues setting up add-on domains and SSL for those domains. BTW, their SSL is free for all your domains hosted in the shared hosting account. I just contacted them and in a matter of minutes, I was sorted out.

Their dashboard might not be as fancy as the other big hosting companies that I used in the past, but their customer service and friendly customer support was excellent! I'm very happy and am looking to stay a customer for a long time.

 
Screenshot of https://dogwiki.co
3 stars
Support
4 stars
Features
2 stars
Uptime
4 stars
Value
1 stars

Was this review helpful? Yes | No

After being with Interserver for about 4 months, I think I have experienced what they are all about to give an informed review.

- Yes, they have a very (very) quick response time.
- Yes, their live chat seems to be Always online. At least every time I have needed to chat with them even at odd hours in my time zone.
- Yes, they (seem) to have quite a high uptime. I say seem, because I forgot to install the plugin that tells me whenever my site goes offline.

But there were very few times in these 4 months that I visited my site and it was offline. Which is not to say it was never offline. But compared to my last host, I give interserver a pass mark.

The above are their positives. Their negatives, which in my opinion overshadows their positives, are:

- Very (very very) buggy/unstable/unfriendly "Webuzo" dashboard. Yup.

I had never heard of Webuzo panel before, but it is a free alternative to Cpanel. Which by the way you will have to pay for monthly if u chose to use it with Interserver. Question then is, if many of these $1/month host can give you CPanel for free, why can't Interserver give it to me at my $6/month.

And to think others pay $12/month and more. More on Webuzo.... Simple things like deleting a folder, changing a password, creating a folder, creating a new database, duplicating a folder, and several others were very often a challenge.

So much so that I always had to go to support for help. Imagine that... going to support to help me delete/change a password, etc.

Cos their system wouldn't allow me. There's very probably many more of these issues I had with their dashboard that I can't remember now, but it was Irritatingly constant and many. And actually remains till today as I write this.

Fortunately, some of these problems seemed to have gone away, but in the early days, it was a nightmare. But 2 days ago, I wanted to log into my phpmyadmin, with the same password I have Always used, which is stored in my password manager, and it wouldn't let me in. This is like the 3rd or 4th time this has happened.

Whether it was my phpmyadmin, or my file manager, my email, etc. In closing... will I keep using them...

very highly unlikely. I am already searching for an alternative. Should you sign up with them...

Put yourself in my shoes and ask yourself, could you live with all the issues I mentioned above, vis-a-vis the good things about the? Your answer will determine which way you should lean.

 
Screenshot of http://www.antique-swords.eu
2 stars
Support
2 stars
Features
2 stars
Uptime
2 stars
Value
1 stars

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I have a global sales site. Interserver used to be good, now they suck, badly. I just switched to someone a quarter of their price and now my site loads around the world much, much faster.

What is more, interserver now have an Indian based support team! Really, what a bad joke. They used be good, now they suck badly. Please, give me a partial refund.

 
Screenshot of http://www.internetmarketingdubai.com
2.5 stars
Support
1 stars
Features
2 stars
Uptime
3 stars
Value
3 stars

Was this review helpful? Yes | No

Worst Support Team. Stay away from them. My VPS is down for more than 1 hour and the support team seems to irresponsible.

They don't even mind replying. When I try to chat with them, the support team member keeps avoiding. I think all their other reviews are paid reviews.

 
Screenshot of http://www.joaocarlos.com.br
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Their support is completely crap, they take forever to answer tickets and there's no chat available. I lost a whole day trying to set things up with zero response from those people. I'd better pay a more expensive host than putting up with this. I do not recommend this at all.

 
Screenshot of http://stansweb.net
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have used Interserver for about 4 years. I have both VPS and hosting through Interserver. I feel that I have control of everything I need to keep my sites running the way I want things to run.

Their prices are fair and the value of their services is exceptional. I have monitors running to notify me of downtime and occasionally I get a notification, but the downtime is very short and these are rare. I can't say for sure that the problem is with the monitoring service.

I would recommend Interserver as a top-notch VPS and hosting company. The only thing that brings their support score down is that the first level support has sometimes ask me how to do something I needed them to do for me. Since I work as a help desk technician for another company, not a competitor, my knowledge may be higher than many of the people calling for support. Once my issue is escalated, the issue is always resolved quickly and effectively.

 
Screenshot of http://bestbioshop.com
5 stars
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5 stars
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5 stars
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5 stars
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5 stars

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I have been referred to interserver by a friend who gave me a coupon to get a hosting for just 1 penny. I signed up to try the hosting for 3 months. The signup process was smooth and simple along with payment.

After payment, my account was activated instantly and I started using my hosting account. They have the latest Cpanel with great addons. After installing WP I got an error when trying to activate a plugin.

I contacted the support via tickets (they don't have live support) and I asked for some server adjustments. They replied fast in less than 10 minutes and they installed all my required server configuration. They also offer to transfer your domain for just $1 which is a great offer. I'm now transferring all my domains to interserver and will also use their referral program that pays $100 per sale!

 
Screenshot of http://learnwithabbie.com
5 stars
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5 stars
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5 stars
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5 stars
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5 stars

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I couldn't help but be very happy with my website's performance on Interserver. I own my website for a year now but I wasn't able to play with my website's design because I am using a built in wordpress theme builder. I thought it was the theme.

I thought it was my internet connection. But it seems, it's because of my former webhost. I thought I was saving money with them but I didn't since I didn't get "anywhere" with my site.

I am very much thankful for my friend for "sharing" Interserver with me. Now, I couldn't get enough time working on my site. Thank you.

 
Screenshot of http://federicodelossantos.com
5 stars
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5 stars
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5 stars
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5 stars

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I have hosted web sites and VPS with almost 10 different providers, but is Interserver the one that I can rate 5 stars. I like the "slices system" to size a VPS and the support is fast and accurate. And everything for the best price in the market.

 
Screenshot of http://blogwithjags.com
5 stars
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I have been an interserver customer for past 3 years, and there was never a look back! I have promoted them to tens of my friends, and the best thing is their support staff! They reply within no time, and help extensively!!

I have few shared accounts, and couple VPS as well. They have been phenomenal I must say.

 
5 stars
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Coming from InMotion Hosting's Wordpress hosting and reseller's shared hosting services, I must say that I'm happy to have made the transition. InterServer's support has been nothing less than excellent and much quick to respond to all my support tickets. Their website is pretty...

well... unattractive but it loads fast and has given me no problems. lol.

After all, they're not a web design company, so that's fine with me. Actually, the website is easy to navigate and manage, so I really can't complain. Insofar my experience, their speeds are Strikingly fast and my load times seem quicker than with InMotion, of whom I left because of slow page load times during the day (overpopulated servers) and occasionally non-responding Http requests giving occasional website downtimes (non-responsive page requests) anywhere from several seconds to a few minutes.

Not cool! The support at InterServer not only exceeds InMotion but their speeds, I would say, at least double InMotion. I'm very glad I took the few hours of crawling Google to eventually discover InterServer.

Now, I don't think I'll be migrating to another host again... hopefully.

 
Screenshot of http://hillcountrynerd.com
5 stars
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5 stars
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5 stars

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I am completely satisfied with Interserver. I have paid more for less. I do not think I would use anyone else.

Support is there 24/7 and tickets are answered super quick. I have never had any server downtime and web pages load very quick. And best of all it is a family oriented company.

 
Screenshot of http://www.artechnews.net/
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Interserver Company is one of the best providers of hosting and vps servers, I used it a lot and It's so good. Also, they have a great prices and good quality of services, the best support ever. In addition of all of that, I tried a host for my website for a long period and I loved it very much and I am using it right now.

 
Screenshot of http://iamherbertflores.com
5 stars
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5 stars
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5 stars

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I'm an Online Entrepreneur and I start created my first website last 3 years. I already try a lot of hosting services some of them offers good package but I'm not satisfied with their services. Last week I'm searching other option that I can transfer my website to other hosting services then I found this Interserver at Warrior Forum.

I read the thread and I search what other people say about their services then I decided to grab it and transfer one of my website. I love their services because they offer a lot of good products and excellent services and also they have friendly support team. Support team are always online unlike others, right now I recommend it to all my offline clients to use my coupon code :-)

Thanks a lot!

InterServer Rocks.... Cheers,
Herbert

 
Screenshot of http://nrgaming.pro
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I will be writing a review on Interserver today/

I have been using Interserver for the past 2 years now, I mainly use them to host Game Servers or I would use them to upload/download files due to my poor speeds. They have a great value for money and I would really recommend them.

 
Screenshot of www.johnharbour.com
5 stars
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Painless site migration, incredible support, and a great price! What's not to love? I recently had to move my two domains due to atrocious uptime (63%) and almost non-existent support.

I have restricted options as I use Ghost as the platform, and found InterServer.net via my research. I decided to give them a try due to the 30 day money back guarantee. Within two minutes of purchasing my plan, the server was ready, twenty minutes after that they had migrated my site from my previous host...

sites, emails, everything, and once my DNS pointers were updated my sites were live. And the two support techs that I worked with were responsive, knowledgeable, and effective. I'll monitor to ensure that I am satisfied during the first month, but I'm so glad I made the switch.

 
Screenshot of http://www.onsecrethunt.com/
5 stars
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I really Like the InterServer hosting with great support and high tech knowledge. They can even move your hosting from one host to InterServer with free of cost, their email support is very fast.

 
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InterServer is a my first choice when I need a hosting for my customer's site. Although they have a cheap price but their server very strong, it's keeping my all sites live day by day. It so good.

I also recommended my friends, partners and customers choose InterServer. Thank you Interserver, you rocks. I will be with you, I promised !

 
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Interserver is great, I was able to keep my own vps even while on hard times, because it was only $6! When the service is down I know that I can find out on twitter or there site, always up to date. Keep up the great work guys, thank you for the work!

 
5 stars
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I've been in here for almost 3 years. A basic slice now, but in the past i had 3 slices in an Ubuntu machine. When i had problems, the online support solves everything, even bad configurations or tips to your server.

The service is 99.9% uptime, but in my case, there's a 100% uptime. Just when an hurricane went to the server's location, it was down for almost 1 hour. Great service. Reccomended.

 
5 stars
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Interserver is the best hands down. I have used a couple of hosts and well, I always come back home. Price wise, every now and then I will check the internet to compare prices and features...you know, to maximise my money but as you can guess, I will always end with one conclusion: Interserver is the best.

Check maybe you can, but I am yet to find any provider who is able to pack all the features, service, support, values and prices all in one bucket as they do. And dont even get me started on their support! The best in the business.

Shoot them an email and within the first 15 minutes you have your answer! Their VPS servers? All Managed!

They can even log-in to help with the very mundane tasks. Again, hands down, they are the Best!

 
5 stars
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Very impressed! I am addicted to buying Domains ( keeping 20-30 +/-) and I have been in and out of countless web hosting companies. I do believe my search is over.

I have never met such quality support. Not only with their products but with every issue with third party software. I do believe I could jump on their chat and have someone talk me through how to fry chicken (please don't bother them with this though, they are working hard enough to keep needy people like me happy ;) As for uptime, I haven't had any down time to judge it by.

Their prices are worth every cent. Give them a try!

 
Screenshot of http://easypeasybuilder.com
5 stars
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4 stars
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I am new to VPS and wasn't sure where to start. I first went with a big name company, something about dreamy and let me tell you it was like they were actually asleep and I was actually dreaming. You may have heard of them.

More of a nightmare really. However, a friend suggested Interserver and I made the switch. I cannot tell you how valuable their customer service is.

I went from knowing nothing to learning more in three months than I ever though I would running my own VPS. These guys hold your hand and walk you through everything but let you have ultimate control of your system, which is imperative in my business. The cost is also a big factor in my review, because I am getting twice the service for about 25% of the price with NightmareHost.

It isn't slow, it doesn't run on some hacked out dashboard (Nightmare guys do that) and I'm not limited to what I want to do. I can scale up and pay only for what I use. That's the way it should be!

The only thing I am disappointed about is that I hadn't found them sooner. Julie
EasyPeasyBuilder.com

 
Screenshot of http://iamherbertflores.com
5 stars
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Interserver is the perfect choice if you're looking for a great hosting provider. I been 3 years in the internet marketing when I started build my hosted wordpress site. I already try other hosting provider but I'm not satisfied with their services and now I already already transfer my website to host it at Interserver, I'm satisfied on their great and quality services and affordable!

Right now I recommend it to all my offline clients by offering my coupon code. Thanks a lot! InterServer Rocks! :-)

 
Screenshot of http://ondemandclients.com
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I can't even begin to tell you how many hosting providers I've had over the years but none of them come close to the value and experience I get from Interserver. They have everything you need that you would normally get from a more well known company but their prices are more affordable and the customer service is the fastest service I've ever experienced. I very much like the fact that you can pay on a monthly basis rather than just a yearly basis and their up-time and hosting speeds are awesome!

So far I have been with them for a little over a month and I have absolutely no complaints whatsoever. I highly recommend you to at least give them a try and once you do then you'll dump any other hosting provider you're currently using because they're That good!

-Alicia Thibadeau

 
Screenshot of http://www.enggm.com
5 stars
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I am a programmer having years of experience in Web development and server management. I have tested different hosting providers and InterServer is in the top of that list. Because their rates are quite low than others and support team is very responsive and respond to any timely query in time. I will recommend everyone to try InterServer.

 
Screenshot of http://www.cambodia-directory.com
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The InterServer is the most correct choice for me, I have hosted my website with many hosting companies and some companies cannot provide the features I need, but when I changed to InterServer I have solved all my problems and my website run much faster. I Love InterServer...

 
5 stars
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Interserver is a good host if you are on a budget ... I got my domain and my hosting from them and the price wasn't too unreasonable. Everything else was fine.

Standard features. Perfect up time , Friendly Customer support I didn't notice any downtime myself. Great for the value, would use again!

 
5 stars
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4 stars
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Here's my very very honest review since I was once a customer of this web hosting. I rated 5 stars for the support because its support teams are helpful and very efficient. I rated 5 stars for the features and value because the features were amazing and it was worth the price.

I rated 4 stars on the uptime because NO web hosting company have consistent perfect uptime - there are really downtimes and that's business. That's it for now! Thank you so much for reading my brief review of InterServer Web Hosting.

 
Screenshot of http://noynac.com
5 stars
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5 stars

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I absolutely love Interserver. All the features were what I had in mind, plus the fact that it had amazingly low prices for the domain and hosting. I would recommend this website to everyone who creates and needs highly powerful, fast web service.

Why do I say this? Because it's the absolute truth. Everything about this is good. I see no flaws in the system, and the customer support was great!

 
Screenshot of http://www.studyofcs.com
4.5 stars
Support
4 stars
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5 stars
Uptime
4 stars
Value
4 stars

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I am student I need to host my project so I buy and start using Interserver Hosting. it's awesome, at start I don't know how to use because I was new in this , free support with fast reply they help me to deploy my website, next time I will suggest to my juniors because you have suitable price plan for students. Thank you interserver

 
5 stars
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I jumped around to many providers, but you are still the best, moving back to you. Your pricing is the best and including cPanel and Softaculous for only $18 per month to start off for a small provider like me is a great option. It is affordable to me even when I am not making money.

 
5 stars
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My experience with Interserver has been excellent. I had domains and hosting accounts with three other companies. And I have to say that Interserver support always have bent over backwards to make sure that I was satisfied!

As a newbie to the internet world I took the support that I was receiving from Interserver for granted! I had no idea how Interserver spoiled me until I noticed that I wasn't getting the same level of support from other hosting companies. My complaints to other hosting companies made me aware of just how spoiled I was, when I was told from all three companies that my request was beyond their scope of support. So rock on Interserver with the best hosting company on planet earth, or off the plant :) you know what I'm saying right?

 
4.5 stars
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4 stars
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4 stars

Was this review helpful? Yes | No

Interserver has helped me start up my website and continue to run it seamlessly. They give you great features that anybody can learn to use quickly and easily. The CPanel is very user friendly and is great overall. Their support is great, so if you ever need help, don't hesitate to ask.

 
5 stars
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Interserver is by far the best and cheapest web host that I have ever used. It has every feature a web hosting service should have, and the best prices I've seen on the web. Every time I have opened a support ticket, the staff replied extremely quickly and helped my fix my problem immediately. Interserver is a 5-star web host and I will use their services for a long time.

 
4 stars
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4 stars

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Support: good with live chat and ticket, enthusiastic with customers. Speed: if you have Asia location is wonderful, I come from Asia. Price: cheap price. Conclusion: your service is good, you should expand the server to meet more customer.

 
5 stars
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I was looking for VPS at low cost and with good features, then I found Interserver. I am using Interserver VPS from 2 Years. Their Support is really amazing.

Simple to use control panel, no downtimes. Overall very good VPS services and at very low cost.

 
4.5 stars
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Interserver is a good company hosting. Very cheap prices. Good support, I use this hosting on years 2014-2016!

Since using interserver I just met one problem need support. And I had a very quick help They have been around for 14 years. I would recommend to a friend of mine uses interserve. Thank you

 
Screenshot of www.eworx.in
5 stars
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I have used many hosting providers in past but from the day ( its around 2+ years now) I started using Interserver, I have closed other hosting accounts and stick to them. They are one of the best hosting providers. I have many websites and I am using their VPS services.

Their support is very fast and reliable, just try and youo will get reply in minutes not like others where you have to wait for hours to get support. I recommend their services to all. Just give it a try and you will see yourself how much good they are. Thanks in advance.

 
Screenshot of http://www.ccmaker.com
5 stars
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5 stars
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5 stars
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5 stars
Value
5 stars

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I use the service to move files between my workers; sometimes these are very large files. We do TV work and our product has to be on-time so moving the files in important to do the work. The system is almost always up and speed is very good.

I've used several sites over the years (still have another I keep as a backup; you should always have a 'plan b'). The other site is either free or almost free. Most of the problems with other sites has been speed; most of the time they don't know where their physical server
is located; if in CA we have speed problems -- we are on the east coast.

 
Screenshot of http://gigmom.com/
4.5 stars
Support
5 stars
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5 stars
Uptime
4 stars
Value
4 stars

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I was fighting to pay huge monthly bill for my VPS. Few month ago I just came up on Interserver website and check out their VPS. I saw that they are offering cheapest VPS at $6 hosting.

And I using continue their VPS hosting. Their customer service is really great 24/7. They also provided me free migrate services from my past server to their server.

Also their VPS server performance is good. I am really satisfied.

 
5 stars
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I'm a user of Interserver's webhosting service. I'm very satisfied with them for the following reasons:

- Affordable price. The price is quite reasonable ($6 per month) with unlimited domains, storage and bandwidth.
- Quick customer service response.

I have opened multiple tickets and they responded within one or two hours.
- More technical options than other hosts. I can choose different versions of PHP, turn on or off some specific modules which many other hosts do not offer.

 
5 stars
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Was this review helpful? Yes | No

Interserver by far is the best and cheapest web hosting that offers even more than expensive web hosting on the internet. I was using other web hosting and decided to try Intersever and realized am getting more and even better than my former web hosting with unlimited domains in addition. I highly recommend them.

 
5 stars
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5 stars

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I'm a web developer and I was looking for a stable and reliable VPS for both development and production. After a long research, I found that InterServer fits perfectly to my requirements. Bottom line: quick setup, fast server and an excellent support at a great price you won't find anywhere else.

 
Screenshot of http://floridanetworkusa.com
5 stars
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We are going to use more and more services from interserver. So far, v good. We are testing VoIP software from other sources on the internet.

We are also using interserver for the entertaining industry. We work with Google, Godaddy, various SIP companies as well as various VoIP companies to help small companies who would like to be presentable for the public.

 
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Interserver has proven an outstanding hosting provider! They offer a wide range of solutions at industry-low prices. I did have some questions after purchasing their service but I was hesitant to use the "support," as I've had bad experiences with previous providers.

To my delight someone from the support staff was available outside of business hours and through chat they were able to answer my questions in a matter of minutes. I'm very glad to have found Interserver and I will definitely recommend them to my colleagues.

 
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I have been in so many web hosting company. And since 2000, only in Interserver where I have stick longer than I expected. I have monitored several websites that are hosted in different web hosting companies and only in Interserver that I never encountered a problem and I have never experience a single down time!

And was surprised with their service especially at the time there was a big hurricane in their data center - was expecting my site to be down but it never happened even a single second. And the customer service support is superb and very helpful. What's not to like?

 
5 stars
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I have been using Interserver for three months without a single problem. I'm extremely happy with Interserver due to its affordable price (even for starters), excellent customers support (solution within 30 minutes) and outstanding features. In short, Interserver is the best affordable web hosting company than other present web hosting providers right now undoubtedly.

You think I’m lying then try it for at least one month with free coupon to know the truth. You have nothing to worry a bit with 30 day money back guarantee , so try it out. Happy Hosting.

 

Most Popular Interserver Hosting Plans

Cloud Web Hosting RS One RS Two
Disk Space Unlimited 80GB 100GB
Bandwidth Unlimited 500GB 700GB
Price $4.50/mo $17.96/mo $26.96/mo
View Plan View Plan View Plan

All Interserver Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Cloud Web Hosting Shared
  • WordPress
  • PHP
  • Uptime Guarantee
  • MySQL
  • XenForo
  • AbanteCart
Unlimited Unlimited $4.50/month
Usual price:
RS One Reseller
  • WordPress
  • PHP
  • WHM
  • Uptime Guarantee
  • XenForo
  • SocialEngine
80GB 500GB $17.96/month
Usual price:
RS Two Reseller
  • WordPress
  • PHP
  • WHM
  • Uptime Guarantee
  • XenForo
  • SocialEngine
100GB 700GB $26.95/month
Usual price:
RS Three Reseller
  • WordPress
  • PHP
  • WHM
  • Uptime Guarantee
  • XenForo
  • AbanteCart
160GB 1000GB $35.95/month
Usual price:
RS Four VPS
  • WordPress
  • PHP
  • WHM
  • VPS
  • Uptime Guarantee
  • XenForo
200GB 1300GB $44.96/month
Usual price:
RS Five VPS
  • WordPress
  • PHP
  • WHM
  • VPS
  • Uptime Guarantee
  • XenForo
240GB 2000GB $69.95/month
Usual price:
Linux Cloud VPS Cloud
  • WordPress
  • PHP
  • Fedora
  • Ubuntu
  • Cloud
  • Java
25GB 1TB $6.00/month
Usual price:
Windows Cloud VPS VPS
  • ASP
  • ASP.NET
  • WordPress
  • MSSQL
  • VPS
  • Windows
25GB 1TB $10.00/month
Usual price:

Interserver Frequently Asked Questions

  • Where is Interserver located?

    The company’s offices are in Secaucus, New Jersey, in the USA.

  • Does Interserver offer Windows hosting?

    Yes. The company offers both Linux and Windows shared hosting.

  • Is there a reseller plan?

    Yes. Interserver offers five reseller plans. All reseller hosting comes with cPanel and WHM.

  • What programming languages does its shared hosting plans support?

    Shared hosting supports CGI, PHP, Fast CGI, Ruby on Rails, Python and SSI.

  • Will Interserver give me a free domain if I decide to sign up?

    No. Interserver does not offer free domains as an incentive for signing up.

  • Is there a money-back guarantee?

    Some hosting plans have a 30-day money-back guarantee. The guarantee is not defined in the Terms of Service document, so it would be a good idea to check the fine print before you sign up.

  • Where are Interserver's data centers located?

    The company owns two datacenters in New Jersey, which are located adjacent to each other. It also has servers in one of the Equinixs IBX datacenters in Los Angeles, California.

  • How do I contact support?

    Phone support is available 24/7, along with a ticket system.

  • What languages does Interserver's tech support team speak?

    Service and support is only available in English.

  • Will Interserver help me to move my data from my old hosting company?

    Yes. Interserver offers website migration for any shared, VPS and dedicated hosting clients at no extra cost.

    The migration service is available to Magento, WordPress and Drupal users, and Interserver aims to have the transfer completed within 48 hours.

  • Is there a sitebuilder tool?

    No. Sitebuilder software is not mentioned on the Interserver features list.

  • Does Interserver have any special security plans?

    Interserver doesn't appear to make any special arrangements in terms of security.

  • Can I get an SSL certificated directly from Interserver?

    Yes. Interserver sells SSL certificates.

  • Could I host a large image library on an Interserver shared hosting account?

    You can, as long as it conforms with normal usage. A photography website or gallery should be fine. However, Interserver may limit your shared account if you use it for file archives or download services.

  • Does Interserver cater for Magento users?

    Yes. Interserver offers Magento hosting plans. Magento is available as a one-click install. Free migration is available too.

  • What control panel does Interserver provide?

    It provides cPanel on Linux, and Plesk on Windows. WHM is provided too, where appropriate.

  • How can I pay for my hosting?

    You can pay via a major credit card, debit card, PayPal, check, or money order. Dedicated servers and colocation services can be paid for via wire transfer.

  • What is Interserver’s uptime guarantee? 

    The company operates a 99.9% uptime guarantee. If uptime drops below this, Interserver says it'll give you some money back. The amount you will be given will not exceed 50% of your hosting fee. 

  • Does Interserver provide a CDN?

    No. You'll need to make your own arrangements if you'd like to use a CDN.

  • Can I pay monthly?

    Monthly payments are available, as well as quarterly, semiannual, annual, biennial and 3-year billing cycles.

Who Are The Most Popular Interserver Alternatives?

Overall 4.5 stars
Support
4.5 stars
Features
4.5 stars
Uptime
4.5 stars
Value
5 stars
Visit Interserver
Overall4.5 stars

Price Comparison

Interserver$4.50
LiquidWeb$59.00
Knownhost$23.75
Media Temple$20.00
Spry Hosting$33.00
Fozzy$4.47

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