Web Hosting Reviews: Who Do Real Users Recommend? [+ The Ones To Avoid]

Most Popular Searches: SiteGround | BlueHost | HostGator | A2 Hosting | GoDaddy  | GreenGeeks | iPage

Web Hosting Reviews: Who Do Real Users Recommend?

Since 2008 we’ve published 1+ million words of real-life reviews of the world’s most popular web hosting services.

We know the good, the bad and the ugly about the world’s most popular hosting providers – and we’re not afraid to publish it.

(Want to review your current hosting provider? You can learn more here.)

We recommend taking time to look at customer ratings and reviews when you are searching for web host.

You’ll get answers to questions like: Are there hidden charges or fees? Is the uptime as good as promised? Is customer support helpful?

Not sure where to start? We suggest looking at the following lists of highest rated, most reviewed and longest-running companies.

Most Reviewed Web Hosting Companies


HOST SPECIALTIES STARTING PRICE*
   

siteground logo

siteground user rating

2106 Reviews

  • Shared WordPress hosting
  • Premium hosting
    (cloud, VPS, dedicated)
  • Beginner-friendly

$3.95/mo

Visit

   

inmotion hosting

inmotion user rating

554 Reviews

  • Wide range of plans and
    easy scalability
  • Premium SSDs
  • Eco-friendly green servers

$3.99/mo

Visit

   

bluehost hosting

bluehost user rating

480 Reviews

  • Beginner-friendly hosting bundles
  • Premium security features
  • Digital marketing services

$2.75/mo

Visit

   

hostgator logo

hostgator user rating

573 Reviews

  • WordPress optimized cloud hosting
  • Custom website builder
  • Free email marketing services

$2.75/mo

Visit

   

godaddy logo

godaddy user rating

592 Reviews

  • A range of hosting plans
    (shared, VPS, dedicated)
  • Domain registrar
  • Graphic design services 

$2.99/mo

Visit




* Prices are based on yearly contracts

How to Find the Right Hosting Package 

Looking for reviews about specific kinds of web hosting? 

Small business owners have different needs than those looking to host a Minecraft server. So, we’ve created buyer’s guides and comparisons for many specialized uses such as:

New and just need a solid recommendation of trustworthy hosts? see our guide to the Best Hosts of 2019 here.

You can also talk to us on our live chat, or contact us by email if you’re stuck and need help.

In addition to reading reviews, check out our Expert Opinions for a summary of what you can expect from a given host, uptime stats, hosting plan, pricing, etc.

“People’s Choice” Top Budget Hosting Reviews

These web hosting providers under $5/month are most popular & highest-rated among our users. We think these are the best bet for the majority of our visitors:-
#1. SiteGround – 2,106 Reviews| Visit <– voted best 3 years in a row!

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews  | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Also see our guide to the Best Hosts of 2019 here.

Most Reviewed Web Hosting Companies

These web hosting providers are the most frequently reviewed by our users. Get the inside scoop on these popular hosts.

#1. SiteGround – 2,106 Reviews |  Visit

#2. Go Daddy – 592 Reviews |  Visit

#3. HostGator – 573 Reviews | Visit

#4 InMotion Hosting – 554 Reviews |  Visit

#5 Bluehost –  480 Reviews | Visit

Want to review your current hosting provider? You can learn more here.

Top VPS & Dedicated Hosting Reviews

Hosting companies reviewed & rated highly for their VPS (virtual private server) and dedicated server hosting services.

#1. Liquid Web – 62 ReviewsVisit

#2. A2 Hosting – 232 Reviews  | Visit

#3. InMotion Hosting – 554 Reviews |  Visit

#4. SiteGround – 2,106 Reviews| Visit

#5. Interserver – 208 Reviews | Visit

Our Reviews Are Different. Here’s How…

The web hosting reviews racket is broken – and we want to fix it.

You’re here because you’re smart. That’s why we want you on our side. You’re not duped by other pay-for-placement ‘hosting comparison’ sites or the astro-turfed hosting reviews you read elsewhere.

We see our integrity as a win-win. You get straightforward, honest and reliable hosting reviews; we earn your respect and, hopefully, your loyalty.

Our aim is that, one day, you’ll buy hosting via our referral links to help fund our good work.

#1 Real, High-Quality Customer Reviews

It’s cheap for hosting companies to buy ‘sock-puppets’ – paid to write positive reviews (‘astroturfing’).

And, we’ve all seen Amazon reviews that amount to one-word: “Awesome!”

…or, “Terrible!”

Pretty useless in helping you decide what to buy, right?

Our Approach: We use incentives (eg, a free domain name) to encourage visitors to review their web hosts, and publish those that meet our quality standard.

That’s why we only accept high quality reviews. In addition, we vet every customer review and do our best with both technology & detective work to sniff out the fakes.

The most common reasons we reject reviews:

  1. Plagiarized or duplicate reviews. We only publish reviews that are unique to this website.
  2. Pseudonyms. We don’t allow anonymous reviews. Reviewers must stand by their statements with real names.
  3. Fake reviews. Astroturfing, sock-puppet accounts, or paid reviews aren’t allowed on our site.
  4. Swearing, slander, or other very distasteful speech will get a review canned.

It takes a lot of time to weed out bad reviews, but we’re laser-focused on getting the best information on our site so we think it’s worth the effort.

#2. Our Opinions Are Honest & Real

Many hosting review websites suck. They’re not just poor quality, they often deliberately attempt to misinform users. They sell “best” spots to the highest bidder.

Our Approach: 
We’re all about the long-term relationships, so it’s important that you don’t get duped when you’re on our site. Here’s how we achieve that:

Star ratings are calculated from user reviews, not from our editorial opinions (except where noted).

We publish all qualifying reviews, positive or negative. Praises and complaints are welcome.

Our editorial reviews use first-hand experience, independent research, and uptime testing to inform our readers.

#3 We Try Before You Buy

We have first hand experience and test accounts for dozens of the largest web hosting companies. Allowing us to log in, create websites, break things, contact customer support, etc — and compare this experience against other hosts.

We also track uptime, page speed and other metrics over time and update these stats regularly.

How You Can Help…

If you learn something while you’re here, please consider giving us a boost by clicking our referral links when you make your decision on hosting.

Why are referral links good – fantastic, even? Lots of reasons:

  1. We don’t subject you to more annoying forms of advertising.
  2. We don’t spam you with umpteen newsletters selling products.
  3. We don’t require a subscription to use our site.
  4. This revenue helps fund our other awesome features, like our infographics and resources.

It won’t cost you anything (in fact, it could get you a nice discount) and it will keep our nerds team fed so they can keep fighting the good fight.

Our Dream Scenario

You want to create a website. You use our tools, read reviews and you find the perfect host or website builder.

All goes well and your business starts to take off.

You’ll remember how useful we were and will visit us again. You’ll leave a review and let our visitors read about your experiences, and help them make better purchasing decisions.

Then you’ll go and recommend us on your 50,000 subscriber blog (hey, this is our dream, remember?)

Still have questions? Not sure what you need?

You can check the FAQ below for answers to the most common questions see our guide to finding the best web hosting plan for you.

Latest Reviews

Natalie Mootz avatar
Natalie Mootz nataliemootz.com
Aug 07, 2019

I’ve been with Dreamhost for over 10 years and I’ve never had a reason to want to switch. Their customer support has been able to help me with any problems I’ve had — and there haven’t been any that weren’t self-inflicted. They are extremely responsive via email and chat.

What’s wonderful is that they understand WHY you want to do a thing, so they’re not just drones pasting in canned answers. For example, I had a couple of self-hosted sites. When I lost my job and was cutting back expenses, I couldn’t even afford the $10/month hosting I was paying.

However, my sister had a Dreamhost hosting plan and she offered to host my sites on her account. I was upfront and explained all this to customer support. They totally understood and walked me through the entire process of moving my sites over to my sister’s hosting account. (All this for free, mind you, they didn’t get any money out of it.

In fact, they lost my monthly hosting fee!)

Although their domain renewals aren’t super cheap (~$16/year), you can renew them any way you like: automatic renewals, don’t renew, or ask me. If you choose "ask me" they’ll shoot you an email a month ahead of time so you can have a chance to move the domain if you want. (I never want.)

It should be noted that my sites are all WordPress and I don’t do any development so I can’t speak to any super-technical setups. Dreamhost’s 1-click WP install works right out of the box so I just click and go. I recommend them without reservation.

Lee Wirthwein avatar
Lee Wirthwein lmexcavating.com
Aug 07, 2019

My experience seems to mirror some of what I have scanned through in other reviews. I have been with them I’m guessing 20 years +-, a Long time. They at one time were awesome but now it’s a very different story.

My sites are generally UP but last year and now again, my Ssl’s have shut my sites down. They seem to be selling an Eleven month SSL on a Twelve month contract with No way for auto renewal. Last week (7-30) I received and email my Ssl’s were coming up and payment was due on 8-30.

Today (8-7) my sites are down on security warning. I went through this Same thing last year and the told me (lied to me) that this would not happen again and this would be on auto renewal. So today I am looking for a new hosting company and face losing all the hosting billing I paid in advance on my sites.

Bottom line they Once were a great value, NOW they are maybe the Worst value, farmed out support too, BUT if you call to cancel you will get US support that has limited ability and will eventually send you to farmed out support. Very frustrating and Best to Avoid. A few years ago my review would have been much different but this Annual severe let down is a deal breaker for sure.

David Kovalcik avatar
David Kovalcik allthingstrendy.com
Aug 04, 2019

I have used Icdsoft to host AllThingsTrendy.com since February 2004 when I knew absolutely nothing about hosting an e-commerce website. The support group at Iscsoft quickly became an extended member of my IT Departement which, at that time was just me! While I was amazed at the speed at which they responded to support tickets, I was blown away by their eagerness to help me through the learning curve.

They even answered questions that had absolutely nothing to do with hosting my site. For example, I ran into PHP script errors and, as a last resort, I asked the Icdsoft support team if they could point me in the right direction. They actually looked into the pages with errors and provided advice on how to resolve.

When I got ready to launch my first shopping cart system, I knew nothing about php databases. The Icdsoft Team patiently addressed my many questions and concerns while providing advice on how to optimally launch my first site. When my site was flagged for consuming excessive bandwidth due to poorly written PHP scripts, the Icdsoft Team could have immediately placed limits on my site.

Instead, they advised on which scripts were causing the issue and even provided links to documentation where others had experienced the same problem and resolved the issue. While working to resolve the issue, Icdsoft generously allowed me plenty of time to fix the issue, test, and deploy the fixes; all without limiting my site. When my site was hacked, Icdsoft actually caught the hack and blocked the hackers as well as the vulnerable script that allowed them in.

They even helped me identify an appropriate fix to the problem. I don’t typically write reviews, but I am happy to make an exception in this case. In fact, I could go on with many more examples of the exemplary service provided by the Icdsoft Team.

I realize there are cheaper (not by much) services, but I doubt I will ever leave unless I simply outgrow their services. Even then, it is my understanding that Icdsoft provides dedicated hosting that I would very likely utilize. For an e-commerce site owner with minimal technical experience and a very small team, there is nothing more valuable than a hosting company that goes above and beyond to ensure your complete satisfaction while ensuring your site is both secure and optimized. Fifteen years is a long time to be with any particular service provider, but I couldn’t be more pleased with both their products and their service.

Reneta Pleasant avatar
Reneta Pleasant simplyblessedbyyou.com
Aug 02, 2019

Our company has experienced different hosting companies, and we are truly happy with InMotion Hosting. We are happy with the live chat they now offer and how and are always willing to help out. We love InMotion Hosting on so many levels.

Keep up the excellent work and service. Reneta Pleasant (Owner & Operator)
Simply Blessed By You

Leni Gray Wilson avatar
Leni Gray Wilson hairgrow.com
Aug 02, 2019

I have found it almost impossible to access any type of tutorial to help me with navigating the site. My payments currently go thru Paypal but customers are put off when they see the site is not secure. Anyone can put any kind of info into the store and an order will appear in my account.

Most customers are not aware that they have not completed the credit card information, resulting in loss sales. I have learned more in this review than I have on the site. It was first set up by a freelancer I hired and it has been a disaster. Online tutorials would be most helpful, especially in terms of accessing the Html to secure my store.

Frequently Asked Questions

  • Do I need shared hosting or a VPS?

    If you’re just starting up, shared hosting is probably sufficient. The only limiting factors for most beginners are the number of sites you can host, the scripting languages you can use, and the availability of good quality support from your host.

    If you upgrade to VPS hosting, you’ll get more control over your hosting environment, and you’ll enjoy disk space and memory that’s reserved just for you. That means there’s less chance of a rogue shared hosting customer slowing down the server for everyone else.

  • How is “WordPress Hosting” different than normal hosting?

    Shared “normal” hosting is what most people use for their WordPress sites, and is completely suitable for beginners and those on a budget. In fact, some “regular” shared hosting is optimized for WordPress. (like BlueHost and SiteGround)

    The difference is in the web hosts themselves, and how they package WordPress features and add-ons together into something they are trying to sell you. Most often this “WordPress Hosting” has perks like priority support and extras like premium templates and plugins.

    In recent years, some web hosts (like BlueHost, HostGator and Dreamhost) offer WordPress packages in addition to their regular shared hosting packages. These are often in the $10-20/mo price range, compared to “regular” shared hosting that averages about $5-10/mo.

    In addition, to make things even more confusing, there is also premium “managed WordPress hosting” plans. The range here is much broader price-wise $20-$1000+ monthly. If you have a high-traffic website, and don’t want to manage WordPress updates this might be a good option.

    Bottom line: Most hosting plans can support WordPress, but if you think you’ll need extra tech support or have lots of visitors managed or another type of specialized WordPress hosting might be better for you.

  • Should I get Windows or Linux hosting?

    It doesn’t matter if the computer you use is Windows, Mac, or Linux based: you can choose any operating system for hosting.

    Choosing is simple: select hosting that will support the script, platform, or CMS you want to use. And if you aren’t sure, go for Linux hosting. For example, WordPress will run on Linux and Windows, but hosts generally recommend that you run it on Linux. However, if you want to use a Windows-specific technology like ASP.NET, you’ll need a Windows host.

  • Will my new host help me to transfer my data?

    A few hosts offer a free migration service; such as HostPapa or SiteGround . Others will assess your site and provide a quote for the move. Check with a host’s sales rep before signing up if you require assistance moving your website from the old host to new.

    Keep in mind that hosts generally set limits on how many websites are covered under a free migration service for new customers.

  • What is cPanel?

    cPanel is a popular web hosting control panel. Control panels are web-based tools that allows you to perform administrative tasks and manage your web hosting account.

    Common uses include checking your website’s resource usage, creating and managing email accounts, uploading files to your site via FTP, and installing software.

  • Will hosting come with email?

    In most cases, web hosting comes with email functionality so that you can send and receive messages using an address that matches your website’s. However, if this isn’t the case, you can purchase email services from a third party, like Google’s G Suite or Microsoft’s Outlook.

  • What is cloud hosting?

    A group of servers is referred to as a cloud. Cloud web hosting is an option that uses the resources located across several servers (grouped together to form a cloud) for your website, rather than the resources of a single server.

  • Is data center location important?

    Yes and no. The closer your data center is to your visitor, the faster your site might load (the closer proximity means less distance traveled). However, with the use of CDNs, it matters less where your data center is and more how robust your CDN’s network is.

  • Which web hosting companies are based in the USA?

    There is no shortage of web hosting options that are based in the United States. Some of the biggest and most well-known companies in web hosting include BlueHost, GoDaddy , InMotion, A2 Hosting, and (for those with WordPress sites) WP Engine.

  • Which web hosting companies are based in Canada?

    If you’re in the market for Canada-based web hosting, look into HostPapa, CanadianWebHosting, and HostUpon. Those with online stores will want to look into ecommerce giant Shopify, which is also headquartered in Canada. GreenGeeks is a California-based company, but offers a Toronto data center option.

  • How do ecommerce websites work?

    Ecommerce websites have all the features you’d expect from a regular website. However, they also include features to help you sell digital and physical items, such as product catalogs and item display pages, inventory management, shopping cart, and checkout and payment processing functionality.

  • What is an uptime guarantee?

    An uptime guarantee is a service level agreement between the hosting company and you, the customer. If the host advertises 99% uptime, for example, it may provide a credit on your account if uptime falls below that.

    Uptime figures can be misleading; a 99% uptime guarantee allows for more than 7 hours of downtime a month, which is quite a lot for a business-critical website. In contrast, a 99.9% uptime guarantee means that the host can only get away with 44 minutes of downtime before you’re compensated.

    Check how the host measures downtime (month to month, or over the full year), and check the claims process to find out how you’ll be compensated.

  • How can I pay for web hosting?

    All of the hosts we have reviewed accept credit cards. Many also accept PayPal, Skrill, and other online payment methods.

    A handful of hosting companies accept cryptocurrencies like bitcoin and some even accept **gasp**… cheques. Payment methods offered to you may vary according to your location.

  • How often will I be billed?

    Yearly and monthly billing is the most common. Most hosts reduce their prices for a long-term commitment. But check the host’s money-back guarantee and refund policy before you commit.

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