Web Hosting Reviews: Who Do Real Users Recommend? [+ The Ones To Avoid]

Most Popular Searches: SiteGround | BlueHost | HostGator | A2 Hosting | GoDaddy | GreenGeeks | iPage

Web Hosting Reviews: Who Do Real Users Recommend?

Since 2008 we’ve published 1+ million words of real-life reviews of the world’s most popular web hosting services.

We know the good, the bad and the ugly about the world’s most popular hosting providers – and we’re not afraid to publish it.

(Want to review your current hosting provider? You can learn more here.)

We recommend taking time to look at customer ratings and reviews when you are searching for web host.

You’ll get answers to questions like: Are there hidden charges or fees? Is the uptime as good as promised? Is customer support helpful?

Not sure where to start? We suggest looking at the following lists of highest rated, most reviewed and longest-running companies.

“People’s Choice” Top Budget Hosting Reviews

These web hosting providers under $5/month are most popular & highest-rated among our users. We think these are the best bet for the majority of our visitors:-

#1. SiteGround – 2,106 Reviews| Visit 

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews  | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit


Most Reviewed Web Hosting Companies

These web hosting providers are the most frequently reviewed by our users. Get the inside scoop on these popular hosts.

#1. SiteGround – 2,106 Reviews |  Visit 

#2. Go Daddy – 592 Reviews |  Visit

#3. HostGator – 573 Reviews | Visit

#4 InMotion Hosting – 554 Reviews |  Visit

#5 Bluehost –  480 Reviews | Visit

Top VPS & Dedicated Hosting Reviews

Hosting companies reviewed & rated highly for their VPS and dedicated services.

#1. Liquid Web – 62 ReviewsVisit

#2. A2 Hosting – 232 Reviews  | Visit

#3. Interserver – 208 Reviews | Visit

In addition to reading reviews, check out our Expert Opinions for a summary of what you can expect from a given host, uptime stats, hosting plan, pricing, etc.

Our Reviews Are Different. Here’s How…

The web hosting reviews racket is broken – and we want to fix it.

You’re here because you’re smart. That’s why we want you on our side. You’re not duped by other pay-for-placement ‘hosting comparison’ sites or the astro-turfed hosting reviews you read elsewhere.

We see our integrity as a win-win. You get straightforward, honest and reliable hosting reviews; we earn your respect and, hopefully, your loyalty.

Our aim is that, one day, you’ll buy hosting via our referral links to help fund our good work.

#1 Real, High-Quality Customer Reviews

It’s cheap for hosting companies to buy ‘sock-puppets’ – paid to write positive reviews (‘astroturfing’).

And, we’ve all seen Amazon reviews that amount to one-word: “Awesome!”

…or, “Terrible!”

Pretty useless in helping you decide what to buy, right?

Our Approach: We use incentives (eg, a free domain name) to encourage visitors to review their web hosts, and publish those that meet our quality standard.

That’s why we only accept high quality reviews. In addition, we vet every customer review and do our best with both technology & detective work to sniff out the fakes.

The most common reasons we reject reviews:

  1. Plagiarized or duplicate reviews. We only publish reviews that are unique to this website.
  2. Pseudonyms. We don’t allow anonymous reviews. Reviewers must stand by their statements with real names.
  3. Fake reviews. Astroturfing, sock-puppet accounts, or paid reviews aren’t allowed on our site.
  4. Swearing, slander, or other very distasteful speech will get a review canned.

It takes a lot of time to weed out bad reviews, but we’re laser-focused on getting the best information on our site so we think it’s worth the effort.

#2. Our Opinions Are Honest & Real

Many hosting review websites suck. They’re not just poor quality, they often deliberately attempt to misinform users. They sell “best” spots to the highest bidder.

Our Approach: 
We’re all about the long-term relationships, so it’s important that you don’t get duped when you’re on our site. Here’s how we achieve that:

Star ratings are calculated from user reviews, not from our editorial opinions (except where noted).

We publish all qualifying reviews, positive or negative. Praises and complaints are welcome.

Our editorial reviews use first-hand experience, independent research, and uptime testing to inform our readers.

#3 We Try Before You Buy

We have first hand experience and test accounts for dozens of the largest web hosting companies. Allowing us to log in, create websites, break things, contact customer support, etc — and compare this experience against other hosts.

We also track uptime, page speed and other metrics over time and update these stats regularly.

How You Can Help…

If you learn something while you’re here, please consider giving us a boost by clicking our referral links when you make your decision on hosting.

Why are referral links good – fantastic, even? Lots of reasons:

  1. We don’t subject you to more annoying forms of advertising.
  2. We don’t spam you with umpteen newsletters selling products.
  3. We don’t require a subscription to use our site.
  4. This revenue helps fund our other awesome features, like our infographics and resources.

It won’t cost you anything (in fact, it could get you a nice discount) and it will keep our nerds team fed so they can keep fighting the good fight.

Our Dream Scenario

You want to create a website. You use our tools, read reviews and you find the perfect host or website builder.

All goes well and your business starts to take off.

You’ll remember how useful we were and will visit us again. You’ll leave a review and let our visitors read about your experiences, and help them make better purchasing decisions.

Then you’ll go and recommend us on your 50,000 subscriber blog (hey, this is our dream, remember?)

Still have questions? Not sure what you need?

You can check the FAQ below for answers to the most common questions or use our live chat to speak to one of our hosting experts.

Live Chat
Table of Contents

Best Rated Budget Hosts

These hosts start at under $5/month and are the most popular & well-regarded among our users.

#1. SiteGround – 2,106 Reviews | Visit 

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Latest Reviews

Deniz Alkan avatar
Deniz Alkan odunpazari.org
Mar 20, 2019

It’s not my actual job but I build websites(generally wordpress) for some of my customers. A2 Hosting’s server locations are far away from my geographical visitor target but my websites are loading fast as Ronaldo’s shot speed; maybe my cache plugin works well tho. I always look for the hosting company which provides a good support and I am happy with A2 Hosting.

Michael Griffiths avatar
Michael Griffiths spcomposites.co.uk
Mar 18, 2019

We have been with Siteground for almost 2 years now and it has been a pleasure so far.
The service has been faultless, the site is great with lots of online help available. The live support though is even better, quite outstanding.
I can’t comment on how it compares from a cost point of view, but when we joined it must have been comparable with other sites.
I have no hesitation in recommending Siteground to anyone.

jani ali avatar
jani ali fundacause.net
Mar 17, 2019

Growing well in business, getting more customers, offering more features, all the services are good with outstanding up time.
But there is no support or you can say no after sale support at all, even I would say they don’t care for pre sale as well.
So everything is good except customers value :)

Lena Goruk avatar
Lena Goruk ragdollsea.com
Mar 11, 2019

My web is not working (not able to publish anything) for 10 days. All I get – the polite meaningless responses that they are "working" on the problem. The bad news is that the web cannot be migrated to another hosting company, so I would have to start re creating my web from scratch. Run away very fast from this company, it cannot be worse than this.

Ani Ahmetaj avatar
Ani Ahmetaj aniahm.me
Mar 06, 2019

Roughly five years ago I was using 1&1 for hosting a small website on their then 100gb shared hosting plan. While I can’t say they were the best hosting provider at the time, especially when it comes to customer support, they have gradually become worse, at least their support has. I have personally come a long way and most of the websites I build now are built in dedicated servers or in the cloud, this comes from heavy demand these sites have on server resources.

I work as a freelance web developer as well as for local businesses and NGOs, that makes me use hosting from different companies and from different parts of the world, be it due to customer choice, location availability or simply price and feature difference. I last used 1&1 Ionos on a large scale eCommerce platform based on the cloud. I also had to develop a mobile app for the platform that used the same server.

While the price is acceptable, if not just slightly above average, the experience is a turn down. Their control panel is not as good and intuitive for me as the ones provided by AWS, Azure or Google Cloud, which are what I usually use for cloud based projects. The uptime is good, but still not as good as I expected and I had multiple issues in the span of three months.

While some issues were due to my negligence and mistakes, there were times the server unexpectedly shut down or restarted, the worst of which being crashes I couldn’t fix from the admin panel. Contacting Customer Support was awful, especially for me since I live in Europe, and when I got a response to my inquiry it was mostly unhelpful. I would NOT recommend 1&1 for their hosting or domain services to anyone. It was one of the worst experiences I have had in the past year or so and while I would like to see the company improve, I do not recommend it the way it is now.

Frequently Asked Questions

  • Do I need shared hosting or a VPS?

    If you’re just starting up, shared hosting is probably sufficient. The only limiting factors for most beginners are the number of sites you can host, the scripting languages you can use, and the availability of good quality support from your host.

    If you upgrade to VPS hosting, you’ll get more control over your hosting environment, and you’ll enjoy disk space and memory that’s reserved just for you. That means there’s less chance of a rogue shared hosting customer slowing down the server for everyone else.

    If you aren’t sure which type of hosting to choose, sign up for a shared account with monthly billing (HostGator is a good choice for this). That way, you can move to a VPS plan elsewhere without penalty, if you quickly outgrow your shared hosting space.

  • Should I get Windows or Linux hosting?

    It doesn’t matter if the computer you use is Windows, Mac, or Linux based: you can choose any operating system for hosting.

    Choosing is simple: select hosting that will support the script, platform, or CMS you want to use. And if you aren’t sure, go for Linux hosting. For example, WordPress will run on Linux and Windows, but hosts generally recommend that you run it on Linux. However, if you want to use a Windows-specific technology like ASP.NET, you’ll need a Windows host.

  • Will my new host help me to transfer my data?

    Some hosts offer a free migration service; such as HostPapa. Others will assess your site and provide a quote for the move. Check with a host’s sales rep before signing up if you require assistance moving your website from the old host to new.

    Keep in mind that hosts generally set limits on how many websites are covered under a free migration service for new customers.

  • How can I pay for web hosting?

    All of the hosts we have reviewed accept credit cards. Many also accept PayPal, Skrill, and other online payment methods.

    A handful of hosting companies accept cryptocurrencies like bitcoin and some even accept **gasp**… cheques. Payment methods offered to you may vary according to your location.

  • How often will I be billed?

    Yearly and monthly billing is the most common. Most hosts reduce their prices for a long-term commitment. But check the host’s money-back guarantee and refund policy before you commit.

  • What is an uptime guarantee?

    An uptime guarantee is a service level agreement between the hosting company and you, the customer. If the host advertises 99% uptime, for example, it may provide a credit on your account if uptime falls below that.

    Uptime figures can be misleading; a 99% uptime guarantee allows for more than 7 hours of downtime a month, which is quite a lot for a business-critical website. In contrast, a 99.9% uptime guarantee means that the host can only get away with 44 minutes of downtime before you’re compensated.

    Check how the host measures downtime (month to month, or over the full year), and check the claims process to find out how you’ll be compensated.