Web Hosting Reviews: Who Do Real Users Recommend? [+ The Ones To Avoid]

Most Popular Searches: SiteGround | BlueHost | HostGator | A2 Hosting | GoDaddy  | GreenGeeks | iPage

Web Hosting Reviews: Who Do Real Users Recommend?

Since 2008 we’ve published 1+ million words of real-life reviews of the world’s most popular web hosting services.

We know the good, the bad and the ugly about the world’s most popular hosting providers – and we’re not afraid to publish it.

We recommend taking time to look at customer ratings and reviews when you are searching for web host.

You’ll get answers to questions like: Are there hidden charges or fees? Is the uptime as good as promised? Is customer support helpful?

Most Popular Web Hosting Companies

Not sure where to start? We suggest looking at the following lists of highest rated, most reviewed and longest-running companies.


HOST SPECIALTIES STARTING PRICE*
   

siteground logo

siteground user rating

2106 Reviews

  • Shared WordPress hosting
  • Premium hosting
    (cloud, VPS, dedicated)
  • Beginner-friendly

$3.95/mo

Visit

   

inmotion hosting

inmotion user rating

554 Reviews

  • Wide range of plans and
    easy scalability
  • Premium SSDs
  • Eco-friendly green servers

$3.99/mo

Visit

   

bluehost hosting

bluehost user rating

480 Reviews

  • Beginner-friendly hosting bundles
  • Premium security features
  • Digital marketing services

$2.75/mo

Visit

   

hostgator logo

hostgator user rating

573 Reviews

  • WordPress optimized cloud hosting
  • Custom website builder
  • Free email marketing services

$2.75/mo

Visit

   

godaddy logo

godaddy user rating

592 Reviews

  • A range of hosting plans
    (shared, VPS, dedicated)
  • Domain registrar
  • Graphic design services 

$2.99/mo

Visit




* Prices are based on yearly contracts

How to Find the Right Hosting Package 

Looking for reviews about specific kinds of web hosting? 

Small business owners have different needs than those looking to host a Minecraft server. So, we’ve created buyer’s guides and comparisons for many specialized uses such as:

New and just need a solid recommendation of trustworthy hosts? see our guide to the Best Hosts of 2019 here.

You can also talk to us on our live chat, or contact us by email if you’re stuck and need help.

In addition to reading reviews, check out our Expert Opinions for a summary of what you can expect from a given host, uptime stats, hosting plan, pricing, etc.

“People’s Choice” Top Budget Hosting Reviews

These web hosting providers under $5/month are most popular & highest-rated among our users. We think these are the best bet for the majority of our visitors:-
#1. SiteGround – 2,489 Reviews| Visit <– voted best 4 years in a row!

#2 InMotion Hosting – 619 Reviews | Visit

#3. A2 Hosting – 254 Reviews  | Visit

#4. GreenGeeks – 351 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Also see our guide to the Best Hosts of 2019 here and results of our speed and uptime testing to find the fastest & most reliable hosts.

Most Reviewed Web Hosting Companies

These web hosting providers are the most frequently reviewed by our users. Get the inside scoop on these popular hosts.

#1. SiteGround – 2,489 Reviews |  Visit

#2. Go Daddy – 592 Reviews |  Visit

#3. HostGator – 573 Reviews | Visit

#4 InMotion Hosting – 554 Reviews |  Visit

#5 Bluehost –  480 Reviews | Visit

Want to review your current hosting provider? You can learn more here.

Top VPS & Dedicated Hosting Reviews

Hosting companies reviewed & rated highly for their VPS (virtual private server) and dedicated server hosting services.

#1. Liquid Web – 62 ReviewsVisit

#2. A2 Hosting – 232 Reviews  | Visit

#3. InMotion Hosting – 554 Reviews |  Visit

#4. SiteGround – 2,106 Reviews| Visit

#5. Interserver – 208 Reviews | Visit

Our Reviews Are Different. Here’s How…

The web hosting reviews racket is broken – and we want to fix it.

You’re here because you’re smart. That’s why we want you on our side. You’re not duped by other pay-for-placement ‘hosting comparison’ sites or the astro-turfed hosting reviews you read elsewhere.

We see our integrity as a win-win. You get straightforward, honest and reliable hosting reviews; we earn your respect and, hopefully, your loyalty.

Our aim is that, one day, you’ll buy hosting via our referral links to help fund our good work.

#1 Real, High-Quality Customer Reviews

It’s cheap for hosting companies to buy ‘sock-puppets’ – paid to write positive reviews (‘astroturfing’).

And, we’ve all seen Amazon reviews that amount to one-word: “Awesome!”

…or, “Terrible!”

Pretty useless in helping you decide what to buy, right?

Our Approach: We only accept high quality reviews. In addition, we vet every customer review and do our best with both technology & detective work to sniff out the fakes.

The most common reasons we reject reviews:

  1. Plagiarized or duplicate reviews. We only publish reviews that are unique to this website.
  2. Pseudonyms. We don’t allow anonymous reviews. Reviewers must stand by their statements with real names.
  3. Fake reviews. Astroturfing, sock-puppet accounts, or paid reviews aren’t allowed on our site.
  4. Swearing, slander, or other very distasteful speech will get a review canned.

It takes a lot of time to weed out bad reviews, but we’re laser-focused on getting the best information on our site so we think it’s worth the effort.

#2. Our Opinions Are Honest & Real

Many hosting review websites suck. They’re not just poor quality, they often deliberately attempt to misinform users. They sell “best” spots to the highest bidder.

Our Approach: 
We’re all about the long-term relationships, so it’s important that you don’t get duped when you’re on our site. Here’s how we achieve that:

Star ratings are calculated from customer reviews, not from our editorial opinions (except where noted).

We publish all qualifying reviews, positive or negative. Praises and complaints are welcome.

Our editorial reviews use first-hand experience, independent research, and uptime testing to inform our readers.

#3 We Try Before You Buy

We have first hand experience and test accounts for dozens of the largest web hosting companies. Allowing us to log in, create websites, break things, contact customer support, etc — and compare this experience against other hosts.

We also track uptime, page speed and other metrics over time and update these stats regularly.

How You Can Help…

If you learn something while you’re here, please consider giving us a boost by clicking our referral links when you make your decision on hosting.

Why are referral links good – fantastic, even? Lots of reasons:

  1. We don’t subject you to more annoying forms of advertising.
  2. We don’t spam you with umpteen newsletters selling products.
  3. We don’t require a subscription to use our site.
  4. This revenue helps fund our other awesome features, like our infographics and resources.

It won’t cost you anything (in fact, it could get you a nice discount) and it will keep our nerds team fed so they can keep fighting the good fight.

Our Dream Scenario

You want to create a website. You use our tools, read reviews and you find the perfect host or website builder.

All goes well and your business starts to take off.

You’ll remember how useful we were and will visit us again. You’ll leave a review and let our visitors read about your experiences, and help them make better purchasing decisions.

Then you’ll go and recommend us on your 50,000 subscriber blog (hey, this is our dream, remember?)

Still have questions? Not sure what you need?

You can check the FAQ below for answers to the most common questions see our guide to finding the best web hosting plan for you.

Latest Reviews

Marilyn Bibb avatar
Marilyn Bibb bobbieandmarilynallen.com
Oct 13, 2019

I have been with Siteground for a short time and so far it’s everything I hoped it would be. The help I receive when asked has so far been spot on!! My recent query again was answered within 15 minutes of me putting in a ticket for help.

I had lost my ability to make posts and pages, I had no icons to click on. The tech went in, tested a post and had no problems, he had be clean my caches from my browser, problem solved~~~Thank you so much for your speedy recovery of my website tools! Way to go Siteground, you have my trust 100%
Marilyn

Daniel Yanes Arroyo avatar
Daniel Yanes Arroyo uakami.com
Oct 12, 2019

Not just KnownHost servers are reliable and fast, but also have the best customer experience in the industry. Every time we’ve needed assitance from its team, we’ve always received a fast, pleasant and thoughtful solution. We are glad we can count on KnownHost as our hosting provider, and I can assure you that they’ll keep counting on us as their customer.

Keep it up with the good work! Thanks for all these years of service :)

Roger Fox avatar
Roger Fox alvastonpiratesmodelboatclub.co.uk
Oct 04, 2019

Very disappointed as just lost website due to 3 months’ inactivity. Reminder email sent to spam, so only saw it when it was too late. alvastonpiratesmodelboat.co.UK is no more which is upsetting for our members.

We took over website when committee resigned and kept it going for over a year. Sorry to see it go!

Kavin Dae avatar
Kavin Dae zoeyao.com
Oct 04, 2019

I have been using A2 Hosting for about 3 years, generally it has been good with a few periods of downtime in the past year, but seems stable now (Oct ’19)
My biggest gripe is it’s implementation of Perl. It uses an old (old) version of Perl, and a non-standard way of implementing modules. Current Perl is around 5.30, and A2 Hosting is around 5.10
Worse, the documentation for using modules not included with their standard install is wrong.

When I first encountered the problem, I made test scripts and emailed the details to support, who told me it (and I paraphrase) that it was my faulty script, and I should pay someone who knows what they are doing to fix my script. Worse, in my opinion, the permissions on my test script was changed from 755 to 777, which is generally considered a security issue. When I replied with screen shots of their support page showing that I had done everything correctly, and requested an escalation, I soon after got a reply from a ‘guru’ who gave me the correct procedure, which isn’t documented on their support page (at that time).

I am still a bit concerned by it, because it seems it is a server specific bodge, that could break without warning. In short, the first level of support wasn’t helpful, but with perseverance, I was forwarded to a support person who could resolve the issue. Each level of support replied quickly to my emails, so overall, I am satisfied with their service, but it would be nice if they put a newer version of Perl on their servers, and used a standard module interface.

Christophe Collas avatar
Christophe Collas wine-time.biz
Oct 03, 2019

I love the way Site123 helps us to quickly build good looking and responsive e-commerce store. The support is also very responsive and have always a full set of presentation that helps us understand how to solve a problem or clear our doubts. I’ve already signed with them for 1 ecommerce Store and it’s working fine.

This store has 1 category of products with the same VAT tax (23%)

So I thought to open another webstore with Site123, with all my beverage portfolio, to replace an existing e-commerce store I have that had became obsolete. The store sells wines with a VAT rate of 13%, and Spirits at a VAT rate of 23%. Unfortunately, the support team seems not able to understand the question and the answer is that they can’t have 2 different tax rates in the same region for 2 different category of products…..

I do believe they are not understanding the question. It looks unbelievable that such a great platform as Site123 has such a limitation which is not exclusive from my country, Portugal…. I wonder if someone else had the same situation and found a workaround. Many thanks
Chris

Frequently Asked Questions

  • Do I need shared hosting or a VPS?

    If you’re just starting up, shared hosting is probably sufficient. The only limiting factors for most beginners are the number of sites you can host, the scripting languages you can use, and the availability of good quality support from your host.

    If you upgrade to VPS hosting, you’ll get more control over your hosting environment, and you’ll enjoy disk space and memory that’s reserved just for you. That means there’s less chance of a rogue shared hosting customer slowing down the server for everyone else.

  • How is “WordPress Hosting” different than normal hosting?

    Shared “normal” hosting is what most people use for their WordPress sites, and is completely suitable for beginners and those on a budget. In fact, some “regular” shared hosting is optimized for WordPress. (like BlueHost and SiteGround)

    The difference is in the web hosts themselves, and how they package WordPress features and add-ons together into something they are trying to sell you. Most often this “WordPress Hosting” has perks like priority support and extras like premium templates and plugins.

    In recent years, some web hosts (like BlueHost, HostGator and Dreamhost) offer WordPress packages in addition to their regular shared hosting packages. These are often in the $10-20/mo price range, compared to “regular” shared hosting that averages about $5-10/mo.

    In addition, to make things even more confusing, there is also premium “managed WordPress hosting” plans. The range here is much broader price-wise $20-$1000+ monthly. If you have a high-traffic website, and don’t want to manage WordPress updates this might be a good option.

    Bottom line: Most hosting plans can support WordPress, but if you think you’ll need extra tech support or have lots of visitors managed or another type of specialized WordPress hosting might be better for you.

  • Should I get Windows or Linux hosting?

    It doesn’t matter if the computer you use is Windows, Mac, or Linux based: you can choose any operating system for hosting.

    Choosing is simple: select hosting that will support the script, platform, or CMS you want to use. And if you aren’t sure, go for Linux hosting. For example, WordPress will run on Linux and Windows, but hosts generally recommend that you run it on Linux. However, if you want to use a Windows-specific technology like ASP.NET, you’ll need a Windows host.

  • Will my new host help me to transfer my data?

    A few hosts offer a free migration service; such as HostPapa or SiteGround . Others will assess your site and provide a quote for the move. Check with a host’s sales rep before signing up if you require assistance moving your website from the old host to new.

    Keep in mind that hosts generally set limits on how many websites are covered under a free migration service for new customers.

  • What is cPanel?

    cPanel is a popular web hosting control panel. Control panels are web-based tools that allows you to perform administrative tasks and manage your web hosting account.

    Common uses include checking your website’s resource usage, creating and managing email accounts, uploading files to your site via FTP, and installing software.

  • Will hosting come with email?

    In most cases, web hosting comes with email functionality so that you can send and receive messages using an address that matches your website’s. However, if this isn’t the case, you can purchase email services from a third party, like Google’s G Suite or Microsoft’s Outlook.

  • What is cloud hosting?

    A group of servers is referred to as a cloud. Cloud web hosting is an option that uses the resources located across several servers (grouped together to form a cloud) for your website, rather than the resources of a single server.

  • Is data center location important?

    Yes and no. The closer your data center is to your visitor, the faster your site might load (the closer proximity means less distance traveled). However, with the use of CDNs, it matters less where your data center is and more how robust your CDN’s network is.

  • Which web hosting companies are based in the USA?

    There is no shortage of web hosting options that are based in the United States. Some of the biggest and most well-known companies in web hosting include BlueHost, GoDaddy , InMotion, A2 Hosting, and (for those with WordPress sites) WP Engine.

  • Which web hosting companies are based in Canada?

    If you’re in the market for Canada-based web hosting, look into HostPapa, CanadianWebHosting, and HostUpon. Those with online stores will want to look into ecommerce giant Shopify, which is also headquartered in Canada. GreenGeeks is a California-based company, but offers a Toronto data center option.

  • How do ecommerce websites work?

    Ecommerce websites have all the features you’d expect from a regular website. However, they also include features to help you sell digital and physical items, such as product catalogs and item display pages, inventory management, shopping cart, and checkout and payment processing functionality.

  • What is an uptime guarantee?

    An uptime guarantee is a service level agreement between the hosting company and you, the customer. If the host advertises 99% uptime, for example, it may provide a credit on your account if uptime falls below that.

    Uptime figures can be misleading; a 99% uptime guarantee allows for more than 7 hours of downtime a month, which is quite a lot for a business-critical website. In contrast, a 99.9% uptime guarantee means that the host can only get away with 44 minutes of downtime before you’re compensated.

    Check how the host measures downtime (month to month, or over the full year), and check the claims process to find out how you’ll be compensated.

  • How can I pay for web hosting?

    All of the hosts we have reviewed accept credit cards. Many also accept PayPal, Skrill, and other online payment methods.

    A handful of hosting companies accept cryptocurrencies like bitcoin and some even accept **gasp**… cheques. Payment methods offered to you may vary according to your location.

  • How often will I be billed?

    Yearly and monthly billing is the most common. Most hosts reduce their prices for a long-term commitment. But check the host’s money-back guarantee and refund policy before you commit.

Comments

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Hector

October 5, 2019

Hostgator is a joke. My website was down several times in my 2 years contract. I’ve been using Ionos and GoDaddy for 20 years and hardly any problem but HostGator has dropped my websites for several reasons, first time the server was down almost 6 hrs for a resource issue, they tried to upsell me to a dedicated hosting (I have already a $600 reseller plan), second time a problem with their billing system. And then ina a 2 months period my account was deleted 3 times!!! Everytime, after dealing with their almost inexisting tech support I had zero follow up on their guarantee of uptime which is only on word becuase no one ever contacted me EVER.

If you madethe mistake of giving them your money, keep your receipts handy becuse I HAD TO PROVE I PAID every single time. This compani is a NIGHTMARE. STAY AWAY if you depend on your websites….

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