Web Hosting Reviews: Who Do Real Users Recommend? [+ The Ones To Avoid]

Most Popular Searches: SiteGround | BlueHost | HostGator | A2 Hosting | GoDaddy  | GreenGeeks | iPage

Web Hosting Reviews: Who Do Real Users Recommend?

Since 2008 we’ve published 1+ million words of real-life reviews of the world’s most popular web hosting services.

We know the good, the bad and the ugly about the world’s most popular hosting providers – and we’re not afraid to publish it.

(Want to review your current hosting provider? You can learn more here.)

We recommend taking time to look at customer ratings and reviews when you are searching for web host.

You’ll get answers to questions like: Are there hidden charges or fees? Is the uptime as good as promised? Is customer support helpful?

Not sure where to start? We suggest looking at the following lists of highest rated, most reviewed and longest-running companies.

Most Reviewed Web Hosting Companies

 Host User Reviews Specialties Starting Price *
 
Siteground Hosting

Siteground User Rating

2106 Reviews

  • Shared WordPress hosting
  • Premium hosting (cloud, VPS, dedicated)
  • Beginner-friendly

$3.95/mo

Visit

InMotion Hosting

InMotion User Rating

554 Reviews

  • Wide range of plans and easy scalability
  • Premium SSDs
  • Eco-friendly green servers

$3.99/mo

Visit

Bluehost Hosting

Bluehost User Rating

480 Reviews

  • Beginner-friendly hosting bundles
  • Premium security features
  • Digital marketing services

$2.75/mo

Visit

Hostgator Hosting

HostGator User Rating

573 Reviews

  • WordPress optimized cloud hosting
  • Custom website builder
  • Free email marketing services

$2.75/mo

Visit

GoDaddy Hosting

GoDaddy User Rating

592 Reviews

  • A range of hosting plans (shared, VPS, dedicated)
  • Domain registrar
  • Graphic design services 

$2.99/mo

Visit

 
* Prices are based on yearly contracts

How to Find the Right Hosting Package 

Looking for reviews about specific kinds of web hosting? 

Small business owners have different needs than those looking to host a Minecraft server. So, we’ve created buyer’s guides and comparisons for many specialized uses such as:

New and just need a solid recommendation of trustworthy hosts? see our guide to the Best Hosts of 2019 here.

You can also talk to us on our live chat, or contact us by email if you’re stuck and need help.

In addition to reading reviews, check out our Expert Opinions for a summary of what you can expect from a given host, uptime stats, hosting plan, pricing, etc.

“People’s Choice” Top Budget Hosting Reviews

These web hosting providers under $5/month are most popular & highest-rated among our users. We think these are the best bet for the majority of our visitors:-

#1. SiteGround – 2,106 Reviews| Visit <– voted best 3 years in a row!

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews  | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Also see our guide to the Best Hosts of 2019 here.

Most Reviewed Web Hosting Companies

These web hosting providers are the most frequently reviewed by our users. Get the inside scoop on these popular hosts.

#1. SiteGround – 2,106 Reviews |  Visit  

#2. Go Daddy – 592 Reviews |  Visit

#3. HostGator – 573 Reviews | Visit

#4 InMotion Hosting – 554 Reviews |  Visit

#5 Bluehost –  480 Reviews | Visit

Want to review your current hosting provider? You can learn more here.

Top VPS & Dedicated Hosting Reviews

Hosting companies reviewed & rated highly for their VPS (virtual private server) and dedicated server hosting services.

#1. Liquid Web – 62 ReviewsVisit

#2. A2 Hosting – 232 Reviews  | Visit

#3. InMotion Hosting – 554 Reviews |  Visit

#4. SiteGround – 2,106 Reviews| Visit

#5. Interserver – 208 Reviews | Visit

Our Reviews Are Different. Here’s How…

The web hosting reviews racket is broken – and we want to fix it.

You’re here because you’re smart. That’s why we want you on our side. You’re not duped by other pay-for-placement ‘hosting comparison’ sites or the astro-turfed hosting reviews you read elsewhere.

We see our integrity as a win-win. You get straightforward, honest and reliable hosting reviews; we earn your respect and, hopefully, your loyalty.

Our aim is that, one day, you’ll buy hosting via our referral links to help fund our good work.

#1 Real, High-Quality Customer Reviews

It’s cheap for hosting companies to buy ‘sock-puppets’ – paid to write positive reviews (‘astroturfing’).

And, we’ve all seen Amazon reviews that amount to one-word: “Awesome!”

…or, “Terrible!”

Pretty useless in helping you decide what to buy, right?

Our Approach: We use incentives (eg, a free domain name) to encourage visitors to review their web hosts, and publish those that meet our quality standard.

That’s why we only accept high quality reviews. In addition, we vet every customer review and do our best with both technology & detective work to sniff out the fakes.

The most common reasons we reject reviews:

  1. Plagiarized or duplicate reviews. We only publish reviews that are unique to this website.
  2. Pseudonyms. We don’t allow anonymous reviews. Reviewers must stand by their statements with real names.
  3. Fake reviews. Astroturfing, sock-puppet accounts, or paid reviews aren’t allowed on our site.
  4. Swearing, slander, or other very distasteful speech will get a review canned.

It takes a lot of time to weed out bad reviews, but we’re laser-focused on getting the best information on our site so we think it’s worth the effort.

#2. Our Opinions Are Honest & Real

Many hosting review websites suck. They’re not just poor quality, they often deliberately attempt to misinform users. They sell “best” spots to the highest bidder.

Our Approach: 
We’re all about the long-term relationships, so it’s important that you don’t get duped when you’re on our site. Here’s how we achieve that:

Star ratings are calculated from user reviews, not from our editorial opinions (except where noted).

We publish all qualifying reviews, positive or negative. Praises and complaints are welcome.

Our editorial reviews use first-hand experience, independent research, and uptime testing to inform our readers.

#3 We Try Before You Buy

We have first hand experience and test accounts for dozens of the largest web hosting companies. Allowing us to log in, create websites, break things, contact customer support, etc — and compare this experience against other hosts.

We also track uptime, page speed and other metrics over time and update these stats regularly.

How You Can Help…

If you learn something while you’re here, please consider giving us a boost by clicking our referral links when you make your decision on hosting.

Why are referral links good – fantastic, even? Lots of reasons:

  1. We don’t subject you to more annoying forms of advertising.
  2. We don’t spam you with umpteen newsletters selling products.
  3. We don’t require a subscription to use our site.
  4. This revenue helps fund our other awesome features, like our infographics and resources.

It won’t cost you anything (in fact, it could get you a nice discount) and it will keep our nerds team fed so they can keep fighting the good fight.

Our Dream Scenario

You want to create a website. You use our tools, read reviews and you find the perfect host or website builder.

All goes well and your business starts to take off.

You’ll remember how useful we were and will visit us again. You’ll leave a review and let our visitors read about your experiences, and help them make better purchasing decisions.

Then you’ll go and recommend us on your 50,000 subscriber blog (hey, this is our dream, remember?)

Still have questions? Not sure what you need?

You can check the FAQ below for answers to the most common questions see our guide to finding the best web hosting plan for you.

Latest Reviews

Eddie Rivera avatar
Eddie Rivera techneserve.net
May 28, 2019

Lunarpages is synonymous with internet, they have been around serving websites for quite a long time. I feel customer service has greatly increased in quality in the last two years. Bonus their data centers are there in the USA.

Prices beat most providers feature for feature. Like me you can compare with other hosting services, but you’ll be back.

Jeremy Wyss avatar
Jeremy Wyss evolmarketing.com
May 28, 2019

Ipower and iPage are the same company, the support team is horrible. They told me that, "the site was registered with them, but it wasn’t registered with them." really? They really have no clue what they are doing just read the reviews and run. If you want a recommendation I would recommend staying away from these cheap hosting companies, if you use wp like we do then use wpengine, they have amazing support.

Jackie Akers avatar
Jackie Akers contemprints.org
May 24, 2019

The Center for Contemporary Printmaking has been with Inmotion for years and always had exceptional customer service. Their customer representatives will stay with you on the phone until whatever the issue is that you are calling about has been resolved. Some will even explain in detail the cause and the what they are going to solve it.

Number one rule for a customer service representative is to never make the client feel as if you are rushing them off the phone and that is ONE service you will NOT get from a customer service representative from Inmotion Hosting! Thank you for your continued excellent service.

Ryan Snowden avatar
Ryan Snowden boxedthrills.com
May 21, 2019

I’m a long time customer and have the best experience of any hosting. They are a very unassuming host which beat the best of them and go the extra mile to inform, advise educate and also do what’s necessary to help. Over the years their offering has expanded while remaining very accessible for developers and end customers alike.

Daryl Chambers avatar
Daryl Chambers linkedin.com
May 20, 2019

I don’t pay the bills but as a freelance web guy for over 20 years I can say these guys have an absolutely first rate technical support team. Very impressed with their help and knowledge. They also have some pretty neat plugins to help make backups (from outside WP) and other Admin functions to recover from a WP issue directly from cPanel easy if you are not a coder.

Frequently Asked Questions

  • Do I need shared hosting or a VPS?

    If you’re just starting up, shared hosting is probably sufficient. The only limiting factors for most beginners are the number of sites you can host, the scripting languages you can use, and the availability of good quality support from your host.

    If you upgrade to VPS hosting, you’ll get more control over your hosting environment, and you’ll enjoy disk space and memory that’s reserved just for you. That means there’s less chance of a rogue shared hosting customer slowing down the server for everyone else.

  • How is “WordPress Hosting” different than normal hosting?

    Shared “normal” hosting is what most people use for their WordPress sites, and is completely suitable for beginners and those on a budget. In fact, some “regular” shared hosting is optimized for WordPress. (like BlueHost and SiteGround)

    The difference is in the web hosts themselves, and how they package WordPress features and add-ons together into something they are trying to sell you. Most often this “WordPress Hosting” has perks like priority support and extras like premium templates and plugins.

    In recent years, some web hosts (like BlueHost, HostGator and Dreamhost) offer WordPress packages in addition to their regular shared hosting packages. These are often in the $10-20/mo price range, compared to “regular” shared hosting that averages about $5-10/mo.

    In addition, to make things even more confusing, there is also premium “managed WordPress hosting” plans. The range here is much broader price-wise $20-$1000+ monthly. If you have a high-traffic website, and don’t want to manage WordPress updates this might be a good option.

    Bottom line: Most hosting plans can support WordPress, but if you think you’ll need extra tech support or have lots of visitors managed or another type of specialized WordPress hosting might be better for you.

  • Should I get Windows or Linux hosting?

    It doesn’t matter if the computer you use is Windows, Mac, or Linux based: you can choose any operating system for hosting.

    Choosing is simple: select hosting that will support the script, platform, or CMS you want to use. And if you aren’t sure, go for Linux hosting. For example, WordPress will run on Linux and Windows, but hosts generally recommend that you run it on Linux. However, if you want to use a Windows-specific technology like ASP.NET, you’ll need a Windows host.

  • Will my new host help me to transfer my data?

    A few hosts offer a free migration service; such as HostPapa or SiteGround . Others will assess your site and provide a quote for the move. Check with a host’s sales rep before signing up if you require assistance moving your website from the old host to new.

    Keep in mind that hosts generally set limits on how many websites are covered under a free migration service for new customers.

  • What is cPanel?

    cPanel is a popular web hosting control panel. Control panels are web-based tools that allows you to perform administrative tasks and manage your web hosting account.

    Common uses include checking your website’s resource usage, creating and managing email accounts, uploading files to your site via FTP, and installing software.

  • Will hosting come with email?

    In most cases, web hosting comes with email functionality so that you can send and receive messages using an address that matches your website’s. However, if this isn’t the case, you can purchase email services from a third party, like Google’s G Suite or Microsoft’s Outlook.

  • What is cloud hosting?

    A group of servers is referred to as a cloud. Cloud web hosting is an option that uses the resources located across several servers (grouped together to form a cloud) for your website, rather than the resources of a single server.

  • Is data center location important?

    Yes and no. The closer your data center is to your visitor, the faster your site might load (the closer proximity means less distance traveled). However, with the use of CDNs, it matters less where your data center is and more how robust your CDN’s network is.

  • Which web hosting companies are based in the USA?

    There is no shortage of web hosting options that are based in the United States. Some of the biggest and most well-known companies in web hosting include BlueHost, GoDaddy , InMotion, A2 Hosting, and (for those with WordPress sites) WP Engine.

  • Which web hosting companies are based in Canada?

    If you’re in the market for Canada-based web hosting, look into HostPapa, CanadianWebHosting, and HostUpon. Those with online stores will want to look into ecommerce giant Shopify, which is also headquartered in Canada. GreenGeeks is a California-based company, but offers a Toronto data center option.

  • How do ecommerce websites work?

    Ecommerce websites have all the features you’d expect from a regular website. However, they also include features to help you sell digital and physical items, such as product catalogs and item display pages, inventory management, shopping cart, and checkout and payment processing functionality.

  • What is an uptime guarantee?

    An uptime guarantee is a service level agreement between the hosting company and you, the customer. If the host advertises 99% uptime, for example, it may provide a credit on your account if uptime falls below that.

    Uptime figures can be misleading; a 99% uptime guarantee allows for more than 7 hours of downtime a month, which is quite a lot for a business-critical website. In contrast, a 99.9% uptime guarantee means that the host can only get away with 44 minutes of downtime before you’re compensated.

    Check how the host measures downtime (month to month, or over the full year), and check the claims process to find out how you’ll be compensated.

  • How can I pay for web hosting?

    All of the hosts we have reviewed accept credit cards. Many also accept PayPal, Skrill, and other online payment methods.

    A handful of hosting companies accept cryptocurrencies like bitcoin and some even accept **gasp**… cheques. Payment methods offered to you may vary according to your location.

  • How often will I be billed?

    Yearly and monthly billing is the most common. Most hosts reduce their prices for a long-term commitment. But check the host’s money-back guarantee and refund policy before you commit.

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