Web Hosting Reviews: Who Do Real Users Recommend? [+ The Ones To Avoid]

Most Popular Searches: SiteGround | BlueHost | HostGator | A2 Hosting | GoDaddy  | GreenGeeks | iPage

Web Hosting Reviews: Who Do Real Users Recommend?

Since 2008 we’ve published 1+ million words of real-life reviews of the world’s most popular web hosting services.

We know the good, the bad and the ugly about the world’s most popular hosting providers – and we’re not afraid to publish it.

(Want to review your current hosting provider? You can learn more here.)

We recommend taking time to look at customer ratings and reviews when you are searching for web host.

You’ll get answers to questions like: Are there hidden charges or fees? Is the uptime as good as promised? Is customer support helpful?

Not sure where to start? We suggest looking at the following lists of highest rated, most reviewed and longest-running companies.

“People’s Choice” Top Budget Hosting Reviews

These web hosting providers under $5/month are most popular & highest-rated among our users. We think these are the best bet for the majority of our visitors:-

#1. SiteGround – 2,106 Reviews| Visit <– voted best 3 years in a row!

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews  | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Also see our guide to the Best Hosts of 2019 here.

Most Reviewed Web Hosting Companies

These web hosting providers are the most frequently reviewed by our users. Get the inside scoop on these popular hosts.

#1. SiteGround – 2,106 Reviews |  Visit  

#2. Go Daddy – 592 Reviews |  Visit

#3. HostGator – 573 Reviews | Visit

#4 InMotion Hosting – 554 Reviews |  Visit

#5 Bluehost –  480 Reviews | Visit

Want to review your current hosting provider? You can learn more here.

Top VPS & Dedicated Hosting Reviews

Hosting companies reviewed & rated highly for their VPS (virtual private server) and dedicated server hosting services.

#1. Liquid Web – 62 ReviewsVisit

#2. A2 Hosting – 232 Reviews  | Visit

#3. InMotion Hosting – 554 Reviews |  Visit

#4. SiteGround – 2,106 Reviews| Visit

#5. Interserver – 208 Reviews | Visit

How to Find the Right Hosting Package 

Looking for reviews about specific kinds of web hosting? 

Small business owners have different needs than those looking to host a Minecraft server. So, we’ve created buyer’s guides and comparisons for many specialized uses such as:

New and just need a solid recommendation of trustworthy hosts? see our guide to the Best Hosts of 2019 here.

You can also talk to us on our live chat, or contact us by email if you’re stuck and need help.

In addition to reading reviews, check out our Expert Opinions for a summary of what you can expect from a given host, uptime stats, hosting plan, pricing, etc.

Our Reviews Are Different. Here’s How…

The web hosting reviews racket is broken – and we want to fix it.

You’re here because you’re smart. That’s why we want you on our side. You’re not duped by other pay-for-placement ‘hosting comparison’ sites or the astro-turfed hosting reviews you read elsewhere.

We see our integrity as a win-win. You get straightforward, honest and reliable hosting reviews; we earn your respect and, hopefully, your loyalty.

Our aim is that, one day, you’ll buy hosting via our referral links to help fund our good work.

#1 Real, High-Quality Customer Reviews

It’s cheap for hosting companies to buy ‘sock-puppets’ – paid to write positive reviews (‘astroturfing’).

And, we’ve all seen Amazon reviews that amount to one-word: “Awesome!”

…or, “Terrible!”

Pretty useless in helping you decide what to buy, right?

Our Approach: We use incentives (eg, a free domain name) to encourage visitors to review their web hosts, and publish those that meet our quality standard.

That’s why we only accept high quality reviews. In addition, we vet every customer review and do our best with both technology & detective work to sniff out the fakes.

The most common reasons we reject reviews:

  1. Plagiarized or duplicate reviews. We only publish reviews that are unique to this website.
  2. Pseudonyms. We don’t allow anonymous reviews. Reviewers must stand by their statements with real names.
  3. Fake reviews. Astroturfing, sock-puppet accounts, or paid reviews aren’t allowed on our site.
  4. Swearing, slander, or other very distasteful speech will get a review canned.

It takes a lot of time to weed out bad reviews, but we’re laser-focused on getting the best information on our site so we think it’s worth the effort.

#2. Our Opinions Are Honest & Real

Many hosting review websites suck. They’re not just poor quality, they often deliberately attempt to misinform users. They sell “best” spots to the highest bidder.

Our Approach: 
We’re all about the long-term relationships, so it’s important that you don’t get duped when you’re on our site. Here’s how we achieve that:

Star ratings are calculated from user reviews, not from our editorial opinions (except where noted).

We publish all qualifying reviews, positive or negative. Praises and complaints are welcome.

Our editorial reviews use first-hand experience, independent research, and uptime testing to inform our readers.

#3 We Try Before You Buy

We have first hand experience and test accounts for dozens of the largest web hosting companies. Allowing us to log in, create websites, break things, contact customer support, etc — and compare this experience against other hosts.

We also track uptime, page speed and other metrics over time and update these stats regularly.

How You Can Help…

If you learn something while you’re here, please consider giving us a boost by clicking our referral links when you make your decision on hosting.

Why are referral links good – fantastic, even? Lots of reasons:

  1. We don’t subject you to more annoying forms of advertising.
  2. We don’t spam you with umpteen newsletters selling products.
  3. We don’t require a subscription to use our site.
  4. This revenue helps fund our other awesome features, like our infographics and resources.

It won’t cost you anything (in fact, it could get you a nice discount) and it will keep our nerds team fed so they can keep fighting the good fight.

Our Dream Scenario

You want to create a website. You use our tools, read reviews and you find the perfect host or website builder.

All goes well and your business starts to take off.

You’ll remember how useful we were and will visit us again. You’ll leave a review and let our visitors read about your experiences, and help them make better purchasing decisions.

Then you’ll go and recommend us on your 50,000 subscriber blog (hey, this is our dream, remember?)

Still have questions? Not sure what you need?

You can check the FAQ below for answers to the most common questions see our guide to finding the best web hosting plan for you.

Table of Contents

Best Rated Budget Hosts

These hosts start at under $5/month and are the most popular & well-regarded among our users.

#1. SiteGround – 2,106 Reviews | Visit  

#2 InMotion Hosting – 554 Reviews | Visit

#3. A2 Hosting – 232 Reviews | Visit

#4. GreenGeeks – 350 Reviews | Visit

#5. Interserver – 208 Reviews | Visit

Latest Reviews

Dipik Rai avatar
Dipik Rai cheapoflights.co
Apr 19, 2019

I’ve paid for hosting for about two decades now and didn’t know something like this even existed. It’s like having your own infrastructure team. You ask for help on chat and someone competent answers and fixes within a few minutes.

It’s been everything from configuration, access, hacking attacks, etc. I would recommend their product and service very highly.

Fabricio Ferrero avatar
Fabricio Ferrero enpeso.com
Apr 13, 2019

They have an amazing idea to get things simple for not that savvy tech entrepreneurs. I’ve been running an online business for several years but I’ve been always paying for dedicated servers or VPS. Cloudways offer a lot of excellent features that it got me excited a lot.

Excelent cache features, automatic optimization and CDN it’s great for your app so I opened an account with them (ignoring some public complains about support). So, it happened to me. Forget about asking for support.

I know several of you are thinking that you would be able to live with mediocre support but this is below any mark you are expecting. I had to write 2 times using the chat just to get a reply to my tickets. The tickets are 24 or 48 hours opened waiting for a reply totally violating their own SLA.

They do ask for apologies but who cares about apologies? I forgot them 2 or 3 times, then I see a pattern. Also, if you go to their UserVoice page you’ll see that everyone complain about this: In their own Page!

The sad part that to make the complaint using the chat, you have to interact with a bot, then say that your server is down so they connect you with a real person… but you have to wait 15-20 minutes to get a reply from them. Not only the first reply, but I also had to wait several times during the conversation making every chat 2 or 3 hours long.

So, to make the story short: They are a beautiful idea but with non-existent support. As I said to them: So sad this happens, I’ve thought they had a lot of potentials. I’m looking for another hosting with similar features now. I’ll test them in a couple of years.

Bart Van Gils avatar
Bart Van Gils b-rex.be
Apr 11, 2019

I love SiteGround for 2 big reasons.
1) They have really good Tutorials to explain everything so you can learn on your own
2) If you have a problem and contact their support, you almost don’t have to wait and they will do anything to help you. So far I have contacted them via chat 3 times and every time the help was great! I didn’t have real problems but I just needed help with WordPress or to change or setup things, because I am not a developer so I need some help sometimes.

Also they have a telephone number you can call. And everything is very understandable and easy to navigate… Also you can contact them 24/7.

This you don’t have with a small company who would host you for example. I personally love it. I never write reviews but all the employees have earned it.

Thanks SiteGround employees! Cheers, Bart

Ashish Bilona avatar
Ashish Bilona techwain.com
Apr 08, 2019

Domain.com is the best because their technical staff is very good. When I took call help to the Domain.com team then my entire help was made and the service that I had is very good. End hosting plan is also very good, we sometimes have to weigh for the team’s call. Add more service to the Domain.com website and add the free plan to the user.

Don Proshetsky avatar
Don Proshetsky program-it.ca
Apr 05, 2019

I loved them when I first signed up which was many years ago. They are terrible now. Constant email problems, websites sometime crash and their support system is awful.

I had to move one of my clients to another host and before the year is up, I will move all of mine away. It’s sad to see a once good company become less than mediocre.

Frequently Asked Questions

  • Do I need shared hosting or a VPS?

    If you’re just starting up, shared hosting is probably sufficient. The only limiting factors for most beginners are the number of sites you can host, the scripting languages you can use, and the availability of good quality support from your host.

    If you upgrade to VPS hosting, you’ll get more control over your hosting environment, and you’ll enjoy disk space and memory that’s reserved just for you. That means there’s less chance of a rogue shared hosting customer slowing down the server for everyone else.

  • How is “WordPress Hosting” different than normal hosting?

    Shared “normal” hosting is what most people use for their WordPress sites, and is completely suitable for beginners and those on a budget. In fact, some “regular” shared hosting is optimized for WordPress. (like BlueHost and SiteGround)

    The difference is in the web hosts themselves, and how they package WordPress features and add-ons together into something they are trying to sell you. Most often this “WordPress Hosting” has perks like priority support and extras like premium templates and plugins.

    In recent years, some web hosts (like BlueHost, HostGator and Dreamhost) offer WordPress packages in addition to their regular shared hosting packages. These are often in the $10-20/mo price range, compared to “regular” shared hosting that averages about $5-10/mo.

    In addition, to make things even more confusing, there is also premium “managed WordPress hosting” plans. The range here is much broader price-wise $20-$1000+ monthly. If you have a high-traffic website, and don’t want to manage WordPress updates this might be a good option.

    Bottom line: Most hosting plans can support WordPress, but if you think you’ll need extra tech support or have lots of visitors managed or another type of specialized WordPress hosting might be better for you.

  • Should I get Windows or Linux hosting?

    It doesn’t matter if the computer you use is Windows, Mac, or Linux based: you can choose any operating system for hosting.

    Choosing is simple: select hosting that will support the script, platform, or CMS you want to use. And if you aren’t sure, go for Linux hosting. For example, WordPress will run on Linux and Windows, but hosts generally recommend that you run it on Linux. However, if you want to use a Windows-specific technology like ASP.NET, you’ll need a Windows host.

  • Will my new host help me to transfer my data?

    A few hosts offer a free migration service; such as HostPapa or SiteGround . Others will assess your site and provide a quote for the move. Check with a host’s sales rep before signing up if you require assistance moving your website from the old host to new.

    Keep in mind that hosts generally set limits on how many websites are covered under a free migration service for new customers.

  • What is cPanel?

    cPanel is a popular web hosting control panel. Control panels are web-based tools that allows you to perform administrative tasks and manage your web hosting account.

    Common uses include checking your website’s resource usage, creating and managing email accounts, uploading files to your site via FTP, and installing software.

  • Will hosting come with email?

    In most cases, web hosting comes with email functionality so that you can send and receive messages using an address that matches your website’s. However, if this isn’t the case, you can purchase email services from a third party, like Google’s G Suite or Microsoft’s Outlook.

  • What is cloud hosting?

    A group of servers is referred to as a cloud. Cloud web hosting is an option that uses the resources located across several servers (grouped together to form a cloud) for your website, rather than the resources of a single server.

  • Is data center location important?

    Yes and no. The closer your data center is to your visitor, the faster your site might load (the closer proximity means less distance traveled). However, with the use of CDNs, it matters less where your data center is and more how robust your CDN’s network is.

  • Which web hosting companies are based in the USA?

    There is no shortage of web hosting options that are based in the United States. Some of the biggest and most well-known companies in web hosting include BlueHost, GoDaddy , InMotion, A2 Hosting, and (for those with WordPress sites) WP Engine.

  • Which web hosting companies are based in Canada?

    If you’re in the market for Canada-based web hosting, look into HostPapa, CanadianWebHosting, and HostUpon. Those with online stores will want to look into ecommerce giant Shopify, which is also headquartered in Canada. GreenGeeks is a California-based company, but offers a Toronto data center option.

  • How do ecommerce websites work?

    Ecommerce websites have all the features you’d expect from a regular website. However, they also include features to help you sell digital and physical items, such as product catalogs and item display pages, inventory management, shopping cart, and checkout and payment processing functionality.

  • What is an uptime guarantee?

    An uptime guarantee is a service level agreement between the hosting company and you, the customer. If the host advertises 99% uptime, for example, it may provide a credit on your account if uptime falls below that.

    Uptime figures can be misleading; a 99% uptime guarantee allows for more than 7 hours of downtime a month, which is quite a lot for a business-critical website. In contrast, a 99.9% uptime guarantee means that the host can only get away with 44 minutes of downtime before you’re compensated.

    Check how the host measures downtime (month to month, or over the full year), and check the claims process to find out how you’ll be compensated.

  • How can I pay for web hosting?

    All of the hosts we have reviewed accept credit cards. Many also accept PayPal, Skrill, and other online payment methods.

    A handful of hosting companies accept cryptocurrencies like bitcoin and some even accept **gasp**… cheques. Payment methods offered to you may vary according to your location.

  • How often will I be billed?

    Yearly and monthly billing is the most common. Most hosts reduce their prices for a long-term commitment. But check the host’s money-back guarantee and refund policy before you commit.

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