domainFactory In 2019: What Do domainFactory Client Reviews Say?

DomainFACTORY Introduction

Founded in 2000 and serving over 180,000 customers, DomainFACTORY is one of the biggest hosting companies for German speaking nations. They offer a full range of hosting services for individuals, businesses, and enterprises with shared, managed, and reseller plans. Since 2001, they’ve been a member of the HEG group, Europe’s largest privately-owned hosting company; basically, the Europe version of the Endurance International Group. DomainFACTORY is a carbon-neutral hosting company.

Services & Specializations

DomainFACTORY offers three core products – shared, dedicated, and reseller hosting. In addition to these three, they have a wide range of add-on services like email hosting, domain registration, SSL certificates, and cloud-based system backups. Their shared hosting packages are fairly standard, and include:

  • SSD disks
  • Unlimited domains
  • 1-click installs for common applications like WordPress and Joomla
  • POP3 and IMAP email with viral protection
  • Daily backups

More comprehensive plans include more storage and more processing power with less customers per server.

To cater to their enterprise clients, DomainFACTORY also offers managed dedicated server options . These are run with a standard LAMP setup using Gentoo Linux and come with at least RAID1 storage (this can be upgraded to RAID10).

Their last core product is reseller hosting. Their reseller plans are hosted on SSDs and come with DomainFACTORY’s proprietary control panel for billing and account management.

In addition to their core services, DomainFACTORY also has a few notable add-ons. They offer simple managed or unmanaged email services. Their managed option is powered by Microsoft Exchange. They also have a cloud backup service powered by Acronis that’s perfect for both businesses and individuals. This is an unlimited backup service that comes with a 14 day money back guarantee and a discount if you sign a longer contract. They also offer SSL certificates.

domainFactory Reviews by Our Community

Overall Rating from 1 Reviews by domainFactory Customers

Support
Quality
Features
Value

Most Helpful Reviews

Jonathan Santos Galicia avatar
Jonathan Santos Galicia agma.io
Jan 20, 2018

DomainFactory, overall, is very good, with amazing features and support. I can pay really cheap monthly because I’m in struggling on money and they have a nice User Interface. Over All, I think it’s amazing and would definitely recommend it to everyone who may want to pay on the go and to people first starting off coding

Visit Host Now →

Load More

Datacentre and Network

DomainFACTORY runs their services out of one datacentre in Munich, Germany. Their datacentre has technical staff on hand 24/7, firewall protection, and on-site protection via CCTV and controlled access. Their datacentre also includes fire suppression and climate control. DomainFACTORY is connected to four 10 Gbit backbone service providers for optimal reliability.

Support and Customer Service

DomainFACTORY offers various kinds of support. They offer phone support 7am to 10pm during the week and on Saturdays. They also have 24/7 email support and live chat. Finally, they have a robust German language forum, a FAQ, and they post status messages about outages and system problems on their website. You can link to an RSS feed. They also have a premium VIP service option that you can add to any package, which is essentially a dedicated support person 9-5 Monday to Friday. Outside those hours, any requests you have are processed by a special on-call VIP service team.

Backups & Security

DomainFACTORY offers all of their shared hosting customers free daily backups. These are stored for about three days. For their managed servers, they also have a spare server on hand. Should anything happen to the machine that you’re using, they immediately transfer your disks to the spare server while they fix yours.

For security, they offer all of their customers anti-viral email protection. For their managed servers, their operations team handles security. They do via a managed firewall, monitoring all ports, and with general systems security updates and patches.

Uptime Guarantee

DomainFACTORY guarantees 99.9% uptime on an annual average. This is guaranteed in their service level agreement.

Billing & Payment Policies

DomainFACTORY offers all of their customers a 60 day money back guarantee. This includes everything, so if you do cancel within 60 days you’re absolutely covered. It even covers you if you choose to change plans. For example, if you’re on a shared hosting plan and want to try a managed server plan, you can and you’ll be covered for the first 60 days. This does exclude any add-on services like domain registrations and SSL certificates.

DomainFACTORY accepts payments every month, every three months, every six months, or every year. They have discounts available for longer plans. If you want to cancel your plan, then you have to inform DomainFACTORY one month before the your next payment, or else it renews automatically.

Conclusion

All in all, DomainFACTORY is a standard hosting company with a couple of nice features. They offer all the basics you’d expect. But their SSDs available for all their plans and their comprehensive 60 money back guarantee make them a cut above the rest. Their German language help forum is going to be a huge source of information for German speaking users who might struggle to find native language support elsewhere. DomainFACTORY is a superb choice for any German speaking individual or company who is looking for a dependable partner who’s going to make hosting easy.

Most Popular domainFactory Hosting Plans

MyHomePlus
Disk Space 5GB
Bandwidth 5GB
Price $1.25 / mo
Usual price: Get % off!
Visit domainFactory Now

About

Connect with

Review domainFactory & Get A Free Domain Name If We Publish It

Already a domainFactory customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more…

1 How would you rate your experience with domainFactory?

Please give a star rating for Support, Features, Uptime and Value (each must be at least 1 star).

Support
Features
Uptime
Value

2 Write your review

Take a deep breath and think about exactly what you want to say about domainFactory.

Please be specific: we’re only interested in hearing that domainFactory rocks/sucks if you can explain why.

Your review needs to be at least 50 words long. Please write some more about your experience.

Back

3 Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

Please enter First Name, Last Name, Your Email, Your Website URL and accept the Terms & Conditions.

Back

Terms and Conditions

Users who submit a genuine, unique user review of a hosting company they use which we then publish on WhoIsHostingThis.com qualify to receive a Domain.com gift voucher which entitles its holder to claim a domain name.

By submitting a review, you acknowledge that you understand and agree to these terms and conditions:

  1. This promotion is promoted by Quality Nonsense Ltd, a company registered in England and Wales. Registered office: 27 Mortimer Street, London, W1T 3BL, UK.
  2. This promotion, including these Terms & Conditions, are governed by English law. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  3. Promotion starts Feb 1 2013. We may withdraw this offer at any time and for any reason.
  4. We may substitute an alternate prize of equivalent value at our sole discretion, vary these terms and conditions for any reason and at any time and end the promotion for any reason and at any time.
  5. Our judgement is final. No correspondence will be entered in to.
  6. Only reviews of selected hosts qualify for this promotion. The definitive list of hosts that are eligible for review in this promotion appears at the URL: https://www.whoishostingthis.com/free-domain/.
  7. We may reject any review for publication at any time and for any reason at our sole discretion.
  8. Reviews must be entirely your own work, unique and cannot have been previously published elsewhere.
  9. Only one free domain name may be claimed per person or per household.
  10. A Domain.com voucher code will be sent by email to Reviewers whose reviews are published in the calendar month following publication. For example, a qualifying review published in May 2019 would receive a gift voucher by the end of June 2019.

Domain.com Terms & Conditions

LIMITED TIME OFFER. Coupon (and derivatives thereof) and this offer expires December 31, 2019 at 11:59 p.m. Pacific. Coupon (and derivatives thereof) is good for a single free one (1) year new domain registration of any non-premium .COM, .NET, .ORG, .BIZ, .INFO, .CO, or .US domain name.** No minimum purchase required. All renewals on products and services after the initial discounted period will be charged at the then current standard list price for the selected period. Coupon is not valid with TLDs other than those specifically listed here, premium domains, domain renewals, domain transfers, custom website design, other coupons, or special pricing.

** Eligible up to a total $10.99 discount for the domain.
** Customers must use a credit card. Unfortunately we cannot offer free domains via PayPal.

Thanks! We’ve received your domainFactory review. We’ll contact you once your review has been moderated (c. 1-2 weeks).

shares