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eHost.com In 2018: What Do eHost.com Client Reviews Say?

61 Reviews
Last Updated Feb 19, 2018Add your review

eHost.com Features

  • PHP
  • cPanel
  • Linux
  • CentOS
  • PHP 5
  • POP3 Support
ehost.com
Location:TX, USA
Founded:1996
Pros:
  • Free domain name
  • Free advertising credits
Cons:
  • Shared hosting only

eHost Introduction

Important: eHost is no longer taking customers. They recommend that people looking for hosting use iPage.

eHost is a US-based hosting company, originally founded in 1996. The company was purchased by the Endurance International Group in 2010, and is now one of its key brands in the low-cost, beginner hosting market. It is based out of Houston, Texas in the United States, where its datacenter is also located.

Services and Specializations

eHost keeps things very simple, with just one Linux shared hosting package. The plan includes unmetered storage space and bandwidth. To get your site up and running quickly, a drag-and-drop website builder is included. One-click installers, including WordPress, Joomla and Drupal, are provided along with the hosting account. All customers can set up unlimited email addresses, databases, and domains. Advertising credits are included to give your site a head-start on AdWords and the Yahoo/Bing ad network.

The plan also includes a sitebuilder tool, a domain name, and a variety of ecommerce scripts and packages to help you get a store online. The price advertised is an introductory rate, so its likely that you'll pay a higher price when it's time to renew.

Bear in mind that unmetered bandwidth isn't necessarily unlimited on shared hosting plans. Companies like eHost monitor users to make sure their usage falls within an acceptable range. Few business websites will exceed normal resource consumption, but if you run lots of scripts, you may be asked to upgrade. Running bandwidth-intensive services, like file download websites, is usually prohibited on these kinds of plans.

Although eHost's support material refers to VPS and dedicated servers, these don't currently seem to be available for purchase.

Support and Customer Service

Support is available 24/7 via phone, live chat, and email. eHost says that phone calls will be answered in less than 2 minutes. There are also a range of online tutorials covering basic hosting administration tasks.

If you need to migrate your site from another host, you'll have to do this yourself. Migration assistance isn't provided. If you're moving from a cPanel host, the move should be relatively straightforward, since eHost also provides cPanel. Moving from a host with a different control panel could be technically complex, and is a task for experienced users only.

Infrastructure and Backups

eHost uses 24 hour network monitoring. All personal information for your account, such as credit card data, is collected using SSL security and stored on secure servers. The company offers limited information on its datacenter, other than its location. It's CyrusOne, a facility in Houston, Texas.

Business customers and healthcare professionals should note that eHost is not HIPAA compliant. PCI compliance is also not guaranteed on its shared hosting plans.

eHost maintains automated backups for all servers, but those only run once per week. What's more, backups are only stored for a single week before being replaced. Any account that uses more than 20 gigabytes of data will not be included in this backup scheme. eHost will back up the customers' databases, but not the files. If you are concerned about data loss, it's always a good idea to set up your own backup solution.

Uptime Guarantee

eHost offers a 99.9% uptime guarantee, not including scheduled maintenance. If it fails to meet that guarantee, you may be eligible for a one-month account credit. You'll be expected to provide evidence of the excessive downtime within 30 days of the end of the month, and the final decision will be down to eHost.

Billing and Cancellation Policies

eHost accepts payment via major credit cards, bank wire transfers, Western Union, checks, and money orders. The eHost plan is auto-renewed, unless other arrangements have been made. It is up to the customer to ensure their payment information remains up-to-date to avoid late payment, as any accounts not paid within 15 days of the invoice date may be suspended or terminated.

eHost offers a 30-day money-back guarantee on shared hosting services. Any cancellations within that time, for first-time buyers, will receive a full refund, minus the cost of domain registration. You'll need to request cancellation, then write to the support department to ask for your refund within 90 days. If you miss this step, you won't receive a refund.

Cancellations after 30 days may result in a prorated refund, though this is left to eHost's discretion.

Conclusion

If you need a basic, shared hosting solution that will allow you to quickly set up your online presence with little hassle, eHost offers the right solution. This isn't necessarily a business-grade hosting service, but it's designed to give you the basics that you'll need to build your first store or blog. eHost customers benefit from competitive prices and a good foundation; the inclusion of cPanel is a big plus point, for example. There are no VPS packages on offer, so upgrading may mean moving to another host, but eHost's basic shared hosting should get your site up and running.

Last updated: 2018-05-07

Most Helpful Customer Reviews

Screenshot of http://www.kickiteasy.com
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been using eHost from 11 months and the quality of service is pretty amazing. I signed up for eHost.com in Jan 2015 and I'm surprised with the quality of support, they have been polite whenever I had any problem. Seriously, if you are starting a new blog then eHost might be the best options for you.

Site uptime and site loading speed is great. Earlier I had some problems with the name servers so I raised a ticket and the issue was resolved within 16-18 minutes, great isn't it ? For just $2.75 per month (for 1st year) its a value for money service.

I don't know why eHost is having some bad reviews as I'm completely satisfied and happy with their service. Just go for ehost without having any second thought in your mind. Value for money!

 
4 stars
Support
3 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I bought hosting from Ehost.com at a right time. I got a free domain name with many other Marketing features. I am quite new so I reached their support many times.

I was able to connect in approximate 5 minutes. They have a custom Cpanel which makes very easy to handle everything. I have been hosting my sites on Ehost from almost 5 months and my site got no downtime(in my knowledge).

The best part is that my hosting space is unlimited(if used acc. To their guidelines).

 

61 Reviews of eHost.com By Our Users

3.5 stars
Support
3 stars
Features
4 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

im whith ehost since more than year now,hosting 1 site,i was attracted by theirs advertising credits (who give you today $100 Abing ad credits)
contrary to other reviews,support is extremelly friendly and got response at time on live chat!!! i currently host growing wordpress edu niche website,and the site is up time and load fast;
the cpanel is very reach and simple for any newbie to control all requiered services needed by any webmaster
contrary to many begative reviews,till this day,im very satisfied whith ehost
thanks and welcome to more reviews

 
Screenshot of http://lanitishalls.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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I am trying to transfer my domain and hosting from Ehost to BlueHost. Ecost is giving me very hard trouble to allow me to transfer. Just stay away from them.

At the beginning they blocked the status and after discussion the unblocked then I changed the email because they used their email for registration and because it was a bug in their system it was not being updated to Icann. Then the updated my email so i can proceed by they changed the status again to clientTrasferProhibited so I would not be able to proceed with the transfer then again I contacted them and they said wait for some hours. Last time I asked to change status it was changed immediately but now i have to wait hours.

My opinion stay away. Stay away!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using ehost.com about 1 year. I feel that it has gave me the best support I ever seen. It really deserves value for money.

I'am very sure that ehost support is very responsive and up-time. And the hosting is also cheap, I got it for 70% discount and a free domain. It was an unbelievable experience. Totally it is a very fulfilling web hosting service, I highly recommend them.

 
Screenshot of http://www.alienative.net
3 stars
Support
1 stars
Features
1 stars
Uptime
5 stars
Value
4 stars

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After hosting 2 websites, I wanted to go with a third one, since I was happy with the service and great prices. So I went to the page where I would "Add a new website" in my account. Due a system bug apparently, it ended up purchasing a "Premium Service" for one of my existing websites, sometimes I never needed or will need in my life.

They charged me around 70$. I tried to contact Live Chat, they kept telling me they can not refund and I have to purchase a new website hosting plan. I contacted support by E-mail, 10 days and yet no reply.

I was planning to host many websites, but thats the end. Once the terms of my existing ones reaches end, I will migrate. Terrible costumer service, never seen something like that in my 12 years experiance with many hosting companies.

 
Screenshot of http://mydiscountour.com
2 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
3 stars

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One of the worst companies you may think to deal with, you will never get a clear answer or support. It seems you deal with robots and nobody cares how bad is your issue. I faced a server down issue for 3 days and the only replay I was getting that "Please wait for our email" !

 
Screenshot of http://blackfinancialunity.org
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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E-host are terrible. Do not use e-host. They very poor technical support.

We prepaid for the hosting service for 3 years in advance. At some point, the server hosted at e-host got malware contents. They do not clean up their own servers.

They suspended my account and then attempted to force me to pay for a 3rd party to clean their servers. They refuse to give me a refund for services that I've paid for and did not receive the agreed services.

 
Screenshot of http://next.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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Ehost is horrible and do not chooses their services. My site and email goes down every month like clockwork due to them not charging the card I have on file. I only find out about it when I check my email before I go to bed, so nobody gives a courtesy email or call to renew....even though I tell them to charge the card on file every month to make sure it never happens again.

So, the site is down for who knows how long before I catch it and then they tell me it will be another 2 hours until it's back up. They're sorry for the inconvenience though. If this happened once or maybe even twice, no big deal.

This has happened 6 months in a row. Choose another service.

 
Screenshot of http://billmeyerswebdesign.com
2 stars
Support
1 stars
Features
3 stars
Uptime
3 stars
Value
1 stars

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Set up eHost with Safari. I design website for the blind. No problem except everything is extremely slow.

After a few months, I wanted to make some changes to a couple of my databases but now I cannot login. I can login with Chrome and Firefox but, as I am blind and use a screen reader, Safari is my preferred browser. Told the support tech and he asked me to take a screenshot!!! Will right off what I paid as a bad choice and go back to iPage.

 
Screenshot of http://daleyarborough.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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I have had multiple issues with eHost..I have also used Godaddy, and highly recommend them over eHost. I have had a website that my account shows I paid for three years, and it was recently taken down. I raised four tickets to resolve the issue within a months period, and received either poor or no response with my issues.

If you would like to stay clear of issues with your account/ billing, stay clear of eHost's services. If anyone would be interested in snapshots of the issue that I had with eHost or email correspondence between the "Billing Administrator" and myself, I would be happy to provide them.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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this guys are moving to another platform and abandoned their customers.....They are not doing the things right. I cant access my emails and also I can't verify my domain name...

 
Screenshot of http://homehealthmiracle.com
4.5 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

For the price, ehost shared hosting is worth more than what I paid for it. I got 1 year for around $12! Really expected it to be a cheap alternative for testing out new sites, but actually I got the same experience as with HostGator, but for a fraction of the price.

Only time I got worried was when my cpanel wasn't loging in for around 6 hours but my site has been up for over 6 months now with no downtime (that i know about). And speed is what you would expect from shared hosting, comparable to any other shared hosting like hostgator. Has all the features i needed, unlimited everything, addon domains, emails, bandwidth and storage, also one free domain.

The only thing not included was whois guard for $10, which i should have taken because i got some spam emails about my domain afterwards. But I can't complain since it's still cheaper than BlueHost and hostgator that i used before. My conclusion: if your looking for shared hosting, this is definately the most reliable option for this price range.

P.S if you're wondering how i got 1 year for $12, i completed the checkout but had to go right before the last step. Then got followup emails with massive discounts :)

 
Screenshot of http://3notchauto.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I was skeptical, after reading the mixed reviews, but after signing up two days ago, I already have a fully functioning website up and running on eHost.com. I chose to go month to month, which is of course, is the most expensive option, yet in my opinion at least, it is still a bargain compared to other hosting options I have been through. The website builder is the absolute best I have ever used.

It is user friendly and it also allows the user so many personal options, like importing relevant photos to my business model.What's even better is the wonderful way it allows any photo to be used for banners, with no distortion issues whatsoever. The duplicate a section tool is fantastic!! It will save me so much time as I add inventory listings to my site.

eHost, you have made my job of creating a website, a non-problem. It was fun in fact!! I'm a fan already and I see nothing so far that resembles the negative issues that some may have had. I hope to be a customer for years to come.

 
2.5 stars
Support
1 stars
Features
4 stars
Uptime
2 stars
Value
2 stars

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Really cheap - that is definitely a positive. If you are fairly tech savvy, you will probably be ok. For me the deal breaker is the tech support - all of a sudden one day my email system stopped working.

Needless to say it impacted my business adversely. Tech support basically just said they were trying to migrate to a new system and will fix it as soon as possible. It's been over a week now, I basically log into their chat system everyday talking to a new tech support explaining everything again.

And none of them can even commit to a time frame as to when can i expect a resolution. Mind you, this is not a complex problem, all I need is my website to be up and accessible. These guys can't even resolve something as simple as that.

So, summing up - take your business elsewhere, better to pay a bit more and get better service. In this case, the adage you get what you pay for definitely holds true.

 
3.5 stars
Support
4 stars
Features
4 stars
Uptime
3 stars
Value
2 stars

Was this review helpful? Yes | No

I'm a little conflicted with ehost.com. I got an unbelievable price for a year of hosting (lowest I've paid for "full service" hosting) which comes with the standard features found on most cPanel-based hosting providers. The service is stable enough that I didn't find it necessary to run a site-monitor on it, and although I don't usually require a lot of help from support, I would say the same about customer service.

And did I mention the price? So far so good... Then we get to the main issue I have with ehost.com: The speed of their network.

Sporadic and clumsy at best, sometimes page-load time are simply ridiculous - Sometimes the browser times out, sometimes I simply run out of patience. As you can imagine, this makes live development (I mostly use WordPress these days!) an agonizingly slow process, to the point where I've simply given up mid-design out of frustration. Support has offered me little help in that department, chalking the latency up to anything from "collective traffic" (whatever they believe that to mean), to a development issue on my side.

Ironically, the later of the excuses was used at a time where I had only installed a single instance of WordPress. with no content. Yikes, talk about passing the blame off.

But here is where I'm conflicted - I've never paid this cheap of a price for hosting, and although the latency is a considerable issue, I personally have experienced little-to-no downtime! Additionally, although customer service has obviously only tried to shift blame off of ehost.com, they have been perfectly polite and expedient in responses. It almost feels like they are there as a shoulder to cry on rather than support at times, but I digress.

I guess the main take-away from ehost.com is "You get what you pay for". Seeing as I paid a laughably cheap price for a year of hosting, I guess that would translate to laughably cheap quality of the same hosting I paid almost nothing for. By that, I really can't rationalize a lot of negativity towards ehost.com, and although, technically, it has been an act of patience dealing with their slow service, they have been perfectly pleasant as a whole to deal with.

It's rather conflicting I must admit. If you want cheap hosting, with cheap quality of service, these are your guys. If you want high-end hosting, there are a lot of other options to choose from. Although I don't believe I personally will be renewing, I would be morally OK with recommending these guys to someone looking for hosting on-the-cheap.

 
1.5 stars
Support
3 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

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awful place, so difficult to navigate to just build a very very simple website from a template, nothing special, just a simple few photographs, a blog and contact page. Uploading photos was fine but to then put them onto a template was crazy! it moves, gets bigger and smaller, loses pixels etc.

then customer services took 23 mins to answer and 29 mins to not sort the issue out. Stay well clear, it's just a pile of !

 
2.5 stars
Support
1 stars
Features
2 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

I signed up with eHost for a 3-year hosting plan because they offered an outstanding value and would host multiple domains for one price. I had previously used iPage and Lunarpages hosting. Buyer beware - As a client the first stumbling block is deciding whether to use eHost's cPanel or Website Builder.

There is no Warning that you're making a irreversible decision. I wanted to see their Web Builder templates and see how easy and functional they were, si I clicked on that option. The, I built a quick, satisfactory test site for my first domain.

Next, I tried to build a second site, but was repeatedly presented with a new billing page. I contacted support, but they could not give me a straight, simple answer, so I tried phone and email contact. Eventually, they explained their unwritten rule: Clients can only use Website Builder once for one website per hosting agreement.

This was surprising, but I could deal with it. I'd use web builder for one domain and select cPanel for the others. Sadly, cPanel was unavailable unless I agreed to a second hosting/billing agreement.

So, I deleted the web builder site and said I'd just use cPanel for both sites. EHost said, "fine," but first I should buy a second hosting agreement and then they'd refund the cost of the original. This sounded awfully fishy.

Why should I have to buy first and put more money at risk? What is they never refunded my original payment? (I'm a skeptic.) I told them to cancel my agreement under their Money Back Guarantee. That is the last I've had any communication from eHost.

They have never replied to ANY email support tickets. And they have never followed through with their phone and chat promises. This is often the problem when you look for a "good deal" - too good to be true.

I'm still waiting for ANY action or response to my cancellation request and plan to file a dispute through my credit card company. I have no idea what eHost's service would be like over time, but this was a very bad start.

 
Screenshot of http://www.energinet-utility.com
2.5 stars
Support
3 stars
Features
3 stars
Uptime
3 stars
Value
1 stars

Was this review helpful? Yes | No

We went from Wix to EHost and I must say I'm very very disappointed. They need your credit card information and if you are so unlucky that you click on a add on they automatically invoice you and take the money from your card. If you tell them that you only wanted to learn more about the add on before buying they say that they can't return the money because its a add on.

This is a very bad way to do business. If you want to delete your credit card it's impossible!! I will never recommend this company for anyone. The only way for us is to cancel the whole thing and leave them for good.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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good hosting at very cheap and competitive prices for those who don't want to spend too much for creating a brand new site. Their hosting plan looks much attractive compared to others. I will try to check it very soon.

But I have found many negative review about eHost. Let's see what they offer.

 
Screenshot of http://hpeter.me
3 stars
Support
1 stars
Features
4 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

Hi, I'm a Web & Graphic Designer sinc more than 8 years. I have tried few Hosting provider over the few years. I have moved to eHost from HostGator because of a much better deal.

I have bough a 3 year hosting plan for my website http://hpeter.me. As I'm dealing with clients payments I use Stripe for Credit card payments, so to make it secure I have purchased an SSL certificate. Unfortunately the Certificate does not works with subdomains.

eHosts forgot to tell about it on their offer. So I contacted support asking for refund but they responded with a link to their TOS they can not refund this service. They telling you about Refunds, but it is just a great Marketing...

If you will actually request they will gives you a link to their TOS and you can [email protected] off.... If you need Professional service I Do not recommend eHost because they are very far from that! They need to learn a lot.

I'm very disappointed with them and their service and I feel cheated a little. I have paid the hosting service for 3 years which is good, and I will stay with them over this period of time.

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

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Hello, I came to tell you my experience with EHost. At the moment, everything goes perfectly, I have not had the need to keep in touch with the Ehost support, I can say that the service is the best, good attention, speed and price, I currently have hosting 13 USD, good Is that you can have unlimited domains: D, it is one of the best hosting I saw.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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I have made several sites with eHost and never had a problem, ok once the DNS has to be reconfigured but it took less than 24 hours. I am not sure why so many negative reviews, it's like buying a stapler and asking why doesn't it drive a nail into wood...that's not its job. If you want a hammer, buy one.

The majority of people complaining could have solved their problems by doing research and going to YouTube but instead decide to complain about something that costs less a month than what you spend on coffee!!! Sorry, just makes me upset when a good site gets bad reviews from amateurs who don't know what they need or want.

 
Screenshot of http://budget-seo.online
2 stars
Support
1 stars
Features
1 stars
Uptime
4 stars
Value
1 stars

Was this review helpful? Yes | No

was signed up then told after spending many hours developing that I couldn't upload a sitemap unless I paid more. When I reached customer service I was hung up on once and left on hold twice so that I could not leave negative feedback. When I asked for the names of the operators, I was told I was not allowed to have the names in order to make a complaint

 
2 stars
Support
1 stars
Features
2 stars
Uptime
3 stars
Value
1 stars

Was this review helpful? Yes | No

I have purchased ehost hosting 3 days earlier. They said that they import big sql file for you. I asked 2 database file to move.

My website is offline for more than 16 hours but they didn't moved it. When I asked to do it little faster they said lot of other customer is in queue. I was surprised with this answer and asked if they can do it faster or I will move out.

They rudely said you can cancel your hosting. The worst part is that their sql import timeout, even for 7 mb sql file. And how one can rely on such rude and bad support ?

 
Screenshot of http://euromedalb.com
4 stars
Support
3 stars
Features
3 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I have been using eHost since mid2015. I had to transfer my site from HostGator and I must say I'm impressed at how much time it took. eHost support took a lot of time to answer my tickets and even then the answers weren't as helpful as I would have liked.

They didn't move my website and told me to upload backups. I did so. I uploaded a full website backup which they still couldn't use to restore.

Instead they told me to use the cPanel backup function to restore from a home directory backup and MySQL backups. Uploading backups with my internet speed took the best part of 2 days. I also had problems with SSL and script autoinstaller.

This time the support was better and helped me fix it up. the UpTime has been good. Unfortunately, I do not have the means to check it out 24/7 but I have not seen the site down at all. All in all, if you are going to start a new website, eHost is the host for you; if you need to move your website to another host, as I did, don't even bother!

 
Screenshot of http://wottactic.com
2.5 stars
Support
4 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I've been a customer for almost 2 months, hosting the forum http://wottactic.com there. So far I've had a billing issue at the start, which was quickly resolved. It took 2 weeks, 4 e-mails and 3 times contacting chat support to open an outgoing port for me.

And for the last 1.5 days the website loads roughly 30% of the time. Support assures me they're working on it. Support staff is nice enough.

I just wish I wouldn't need them quite as often and they could redirect me to someone who can actually help me a little quicker. So in summary if it all works it's a pretty good deal, but at the time of this writing I don't recommend hosting anything with them.

 
2.5 stars
Support
2 stars
Features
2 stars
Uptime
1 stars
Value
5 stars

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I bought an ehost account for 2years when saw the ratings is some of the web hosting ranking. However, just in few days I realize that the uptime is not good at all. My website was down more than 50% of the time.

I asked them for a refund and it was little painful to wait all the time. I got a partial refund, they cut $15 for 2days service. My advice if interested to buy a service better get a trial one with hosting company.

HostGator gives a trial period, I bought hosting just a dollar for a month and Uptime a very good. I will probably go with them.

 
1.5 stars
Support
1 stars
Features
2 stars
Uptime
1 stars
Value
1 stars

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Support is terrible! I have waited for a response to what they say is a glitch in their system to install a new credit card. I called twice and they said there was a ticket in for it.

I called again and informed support that I was waiting for a response, however, there is still no response. My site was easy to set up but support is not good. I believe that there are many way to handle this...

Even resetting the site to start over new again but that is not happening. I spend more time just sitting on line waiting for an answer to my call but no luck! Lots of wasted time!!!

 
Screenshot of http://www.opluscrew.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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eHost was perfect for me - I wanted to build a website to collect names/email addresses/numbers of those with blood group O+ who wanted to donate blood, to help with the shortages we are facing in Canada. EHost delivered, to say the least. For just $6.99 I built a simple one page website with a perfect free domain!

I picked a template and didn't have to do much at all to turn it into the website I desired. Extremely pleased - 10000/10!

 
Screenshot of preciousgemstonejewellery.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

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eHost.com Rocks! Why? You can have a cPanel website and a drag and drop built website on one service!

I've not built a cPanel website just yet, but I can't wait to learn the ins and outs of it. I am extremely proud of the website I built using the editor on the Website Builder aspect of the site and that's thanks in part to the templates provided. I couldn't have dreamed of a better way to promote my jewelry collection!

 
Screenshot of http://pragmatiko.com.au
1.5 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
2 stars

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Absolutely a nightmare. First of all, they kept me waiting for a week to approve my application, secondly, the DNS stop working and my website went down and after a day I couldn't access my email addresses as well. When I applied for a refund ( the have 45 days money back guarantee policy) they just stop responding to me.

It has been three days and yet no response. Do yourself a favor and don't go with them.

 
2 stars
Support
2 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

First of all, I wish I had read some of these reviews before joining EHost. Tickets answered by email seem friendly and fast, but are rarely accurately handled. I had to get help with registering and was charged for the privacy without having asked for that.

When I emailed for a ticket on that issue, they replied "Your account will be refunded, we're sorry to see you go." It's like they didn't even read the issue. When I replied with the issue again, I was informed that the charge was refunded. Today, I discovered the withdrawal IS on my bank statement.

And my site is Still not published....the DNS registration didn't work even after I contacted them 2 more times and was told it was handled. I am about cancel it, which is frustrating after having done all that work to design the site. I will add, the Chat representative was helpful in trying to resolve my registration issue.

However, email support is highly frustrating.....it's like they aren't communicating with direct responses that truly reflect understanding. My take - they are foreign and have scripted answers.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I have been a customer for a little over 24 hours and so far I am not impressed at all. The first part was my mistake, I chose their web builder instead of cpanel during checkout, not realizing that I could not switch over if it was the incorrect option. The second part was their mistake.

When getting my free domain, I unclicked one of the default charges they have for privacy settings, and it charged me an extra $10. There was no confirmation cart to show you what you are being charged before submission, so this really ticked me off as I know I had unclicked that option. Basically, their own website is buggy.

Instead of being able to switch me over to cpanel, they told me that I have to wait 24 to 72 hours to cancel my account, and I would have to go through the entire process again, setting up a new account. Not to mention, I'd have to wait another 5 to 7 business days to get my money back. I tried calling them to get faster results and was just redirected back through their ticketing system.

This shouldn't be news, but if you are calling, it's because you want faster results and don't want to have to wait for there online ticketing system. Anyways, it is now over 24 hours and I have not received a response, which is terrible response time for an online business and hosting. I am just going to cancel because it's already been more trouble than it's worth and it's left a really bad taste in my mouth. Don't bother with their online chatting, because you'll get boxed, prompted, answers, instead of anyone actually using their own common sense.

 
Screenshot of http://tensecondtimer.com
2 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

I really want to like this service provider. The features are rich and they appear to offer a bit of flexibility. They have a simple point and click for those who simply want to get something going and a cPanel option with multiple add ons for those who want more control.

However, after multiple calls to support, I can not access my Domain, nor can anyone else. The website name simply is not associated with an ip address. That is demonstrated by ns lookup and ping both returning "not found".

Interestingly enough the ip address is found. Apparently something has been dropped on the eHost side, but I can't get anyone to address this. The responses I did receive from support were simply cut and paste garbage from their knowledge base that did not address the problem.

I am not sure if their support is being done by inadequate AI or people who do not bother to read the problem statement or people who do not have the training to understand the problem. This is most unsatisfactory. This is not a product or company one can work with.

 
Screenshot of http://newptcsites.us
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been a client of hosts for a few month now. I host my site new ptc sites.us through them. The have exceptional support and immense amount of features that are available to use for free.

I cannot really think of anything negative to say. The only drawback that I personally don't like is the cPanel interface that comes default with ehost. However, with this interface comes with a function to access all of your websites in one location.

There have been no major drawbacks to service or functionality and I have since had no down time. I have tried many different hosts in the last 10 years and for the value to feature ratio, ehost takes the prize.

 
Screenshot of http://www.cmjcga.org
3.5 stars
Support
3 stars
Features
3 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I am using eHost.com to create a web site that includes a simple Contact Us form. Per my experience with other hosting sites, and eHosts own instructions, I chose to use Smtp ssl when setting up the email form. The result was 3 minute response time from eHost.com from when the submit button is pressed to when the response is received back from eHost that the email has been successfully received.

That means that the user has to wait 3 minutes to see the Thank You for Contacting Us screen. I contacted support, and was instructed to not use SSL, which reduced the response time to 10 seconds. I asked if the 3 minute response time for SSL requests was what I should expect, and was told, "yes." I tried the same form using SSL with my regular email provider, and received instantaneous response.

This suggests that something is not right with the way eHosts is handling SSL requests. If I ever wanted to take credit cards, I would be forced to find another hosting solution. Regarding various features, eHost is fine.

They have a lot of capabilities for file management, email account creation, etc., so no complaints there. But the SSL thing really seems beyond the pale...

 
Screenshot of www.millsrealestateusa.com
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I love eHost because it's simply brilliant value for money. I have used cPanel hosting sites in the past and I wanted a change so I opted for eHost! If you want to experience the future of website management, spend 15 minutes with eHost's in-house drag and drop website building software - You will be blown away! (I was)

I'd not had a chance to see how their support handle technical queries, which would have been interesting as I've had bad experiences with customer support representatives from other hosting companies in the past.

I have given a 4/5 as I assume it to be as good as every other aspect of the service. Overall, a very fulfilling web hosting service, I highly recommend them.

 
Screenshot of http://markpetersengineer.biz
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Extremely happy with my website from ehost I thought they deserved some credit hence why I've left such glowing ratings! I was stuck for choice when it came to getting myself a website / hosting service and I decided on ehost not knowing what I was in for, luckily I had no problems at all! (in fact, it was really easy!!) I have no idea what cpanel is so I chose their website builder and I felt like I had been using it for years, really pleased. If you're like me and you don't have the slightest about building a website, host is the best for you!

 
3.5 stars
Support
2 stars
Features
4 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

The eHost is a poor hosting as compared to the other hosting like HostGator or like that, there support is not as quick as they should be. There is not a 99% Uptime. It can cause a lot of problems in the running site.

If you going to work on the High Project then you should keep away from this. But if you are in start of a micro-niche site then you can take the eHost hosting, as there rates are good and affordable. Support is not very good.

I prefer the hosting that have the best support, because it helps me a lot in any problem that i face. Hope this works for you! All the Best!

 
2.5 stars
Support
2 stars
Features
2 stars
Uptime
3 stars
Value
3 stars

Was this review helpful? Yes | No

Prior to subscribing, their website advised quite clearly that my requested .com.au domain had been reserved for me, subject to me subscribing to their hosting service. Following subscribing, I have now been told that they can not register .au domains and that I must do this elsewhere, and then bring my domain to them. I would not have a problem with this at all, if they had declared this from the start and did not deceive me to obtain business.

 
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

eHost is an intuitive and cost effective host for any personal blogger or small business. Uptime is really quite excellent considering the monthly price is a little under $3...a fraction of hosting costs with other household brands! The cPanel interface is manageable even for a newbie like me! As of yet I have not had to contact support - so I cannot comment on their response time in that department.

 
Screenshot of http://allenbirthcontrol.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Contrary to rumors about eHost not being good enough, I, being their customer for more than a year, am in awe of their service. The prices are all competitive which is almost welcome by everyone, especially those not wanting to spend too much on the creation of new websites. The loading time of the pages is very fast which attracts more traffic.

My website has got close to no downtime which is really appreciable. The support team is also very quick with their responses, almost always responding in a matter of some minutes, in rare cases, a maximum of couple hours. Almost every time my problem has been solved with easy. I would, for sure recommend eHost to everyone.

 
Screenshot of http://valleybeats.com
4 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

I tried many hosting providers to host my eCommerce website, I was looking for best performance to my site (fast and Secure) ,I find what I need and what I paid for, the support is fast when I face any problem, and the website has uptime 100-99% using Pingdom reports, the main problem was my SSL then later the support helped me to pass this problem, The email service is also great help me to get in response with my customers, I love to handle everything through cpanel and they offer it , I recommend it for small eCommerce website which look for stability and power to build their stores.

 
Screenshot of http://zamo-zamo.com
4 stars
Support
4 stars
Features
3 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I'm current user of ehost, more than 7 months and this period is enough to judge the service quality, the website load very fast [ Good Speed ] ,and they have good support team reply within few hours in the same day, however their small plan will not be suitable for huge traffic [ I currently host small niche website] , and the wordpress load quickly , I use the cpanel to control everything specially wordpress installation ,I had no issue so far, I can recommend it for all starter with low budget and need very good quality hosting, and if u find u get more than 1000-2000 visitors / day you may upgrade to next level of their hosting pack .

 
Screenshot of http://www.optimasengineering.com
2 stars
Support
1 stars
Features
2 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

On the surface eHost appears to provide an efficient system for producing and hosting websites. However; the templates, while free, are bland and more or less the same with a few cosmetic colour and image changes, etc. The email format system is horrid: default spacing can not be modified and there are few options for producing detailed signatures and letter formats compared to other providers.

Also, there is no address auto-fill function on the To/cc/bcc boxes (like you get on Outlook, Hotmail, gmail, etc) so each email address has to be entered by hand every time you want to send a message. This requires looking up email addresses or keeping a list next to your computer for every single message you send. The absolute worst part, however, is the technical and billing support system and staff.

Never in my life have I had a more frustrating experience dealing with a group of incompetent people. After trying to purchase a second email account for $5 a month my credit card and account was billed nine separate times for a total of $45. After all of that I still had no active email account and it took seven days for the ticket to move through the appropriate channels to the point where the billing issue could be resolved.

A customer relations staff member told me over the phone that I would be comped a second free email address for my services only to have that promise nullified once my ticket progressed to anyone with the authority to make actual changes. My business and reputation have suffered as a result. I will not be renewing my subscription next year.

I will Never recommend eHost to anyone. My advice to everyone is to avoid eHost like the plague.

 
Screenshot of http://www.i-skolen.dk
1.5 stars
Support
1 stars
Features
2 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

When I wanted to sign up for this hosting service - the first interesting point showed up - they offer the hosting service for 2,75 EUR / month on their web page (nothing about from etc...), - and the price is ... 4,99 EUR / month
Somewhat disappointed I continued through the following five pages of extras, add-ons etc. With a rather pricey price tag - I thought I had got all of these options to no thank you - however, one small one (privacy for 9,95 USD) sneaked through - I didn't wanted it - and I had already given the credit card
Next came up a choice of either cpanel or their website builder
That is quite useless - normally other providers have the website builder as an option in the cpanel !!! - so now I got even more worried
Finally I discovered that they do not have unlimited domains hosted on your account - you just have to pay for the extra - exactly opposite of their web page
So - with this I asked for my money back - I can only see a future with daily troubles when the sign up procedure is full of hidden fees and not correct prices
Sorry - this was my 5 minutes in ehost.com space

 
Screenshot of http://www.cyberstair.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Awesome host ehost is really dad of all host
i highly recommand to every one ehost support is very responsive
uptime is about 1000% i just love this
it is my personal experince im not advertise the company ehost
it is your desicion to chose your host... all the best of your journey

 
Screenshot of http://rainforesthideaway.com
3 stars
Support
4 stars
Features
3 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

I signed up and my welcome email included wrong name servers and IP address, I wasted a lot of time trying to get things to work and emailed support. Received an email with apology and correct IP but other name servers that were also incorrect, so wasted more time trying to get things to work. I did not get clear and full log in details to FTP my files and thought I needed to create a new FTP account, not realizing that now all files were going to a different folder, resulting in the website being off line for some time until a very long phonecall from Australia to the US got it sorted out.

Finally now my site is working but during the downtime Google did the monthly crawl and my site has dropped significantly in the rankings with a load of rubbish as description which will cost me a lot of business until this will recover again. I deeply regret moving my site to this host.

 
2 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

I have recently been using Ehost for a year. My biggest issue is the free email for over 2 weeks my email has been down with multiple calls with wait times over 30 mins and online chats with no resolution. This is my business email this being down impacts my business but no help from ehost.

 
3 stars
Support
1 stars
Features
5 stars
Uptime
4 stars
Value
2 stars

Was this review helpful? Yes | No

I was offered a free website with e hosts. The hosting and entry to Google cost me about £300 (£200 for two years and £53 annually from then on) After 6 months of building the site and establishing thbusiness, havinging cards printetc, thethe sisuddenlytdisappearedred from Google Ranking. I contacted e host and they said the domain had been released!!

In other words they had failed to renew and secure it in my name. I notice they have a 100% money back guarantee so I asked for my money back. They informed me that I could re-register my domain and they would give me any costs back and could continue to host.

Why would I take the risk of losing it again when they did not seem to know that I had already paid them to secure the site for me! I am very unhappy with the service. No matter how good the tools AWeb buildinging facilitiare, youyou just cannot risk the idea of your domain being placed without your knowledge back on to the open market and risk losing it.

I asked for my money baagain, butbut they have failed to both provide the service or give me my money back. I cannot recommend this hosting site.

 
3.5 stars
Support
1 stars
Features
5 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

Stay far away from Ehost. I signed up, ensured I was only signing up for hosting. Confirmation page showed 50 some dollars.

Received an email 20 minutes later that showed 129 dollars and Ehost had added on a number of non standard services. Contacted Ehost, they kept passing me around, finally had to have my bank do a charge back on them. Went back to HostGator, they are owned by the same company however HostGators support if fully US based and they seem to be willing to work with customers and they did no add on items after the final bill.

 

All eHost.com Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
eHost Everything Plan Shared
  • PHP
  • CentOS
  • Linux
  • cPanel
  • OpenBiblio
  • Cheap
Unlimited Unlimited $2.75/month
Usual price:

eHost.com Frequently Asked Questions

  • Does eHost offer VPS hosting?

    No. eHost offers one shared hosting plan. There are some references to VPS hosting in its knowledgebase, but no indication that VPS plans are currently available.

  • Does eHost offer Windows hosting?

    No. eHost only offers one Linux shared hosting plan.

  • Does eHost provide help with site migration?

    No. eHost does not provide any technical support for site migration. You may be able to migrate your websites yourself, depending on the software or CMS that you are using.

  • Is unlimited storage and bandwidth available?

    Yes. eHost provides unmetered bandwidth and storage space. In practice, this usually means that eHost will expect your site to fall within reasonable limits, and the website consumes normal amounts of resources. eHost says that 99.95% of customers fall into this category. Any customer using extremely large amounts of storage or bandwidth will be issued with a warning.

  • What control panel is provided?

    All shared hosting customers are provided with cPanel. It appears that eHost previously used vDeck.

  • Does eHost provide a free domain name?

    Yes. You get one free domain when you sign up for your hosting account.

  • Is there an uptime guarantee?

    Yes. eHost guarantees 99.9% uptime, measured monthly. If you experience downtime beyond this, you can claim a 1 month account credit. If you feel that your server is not providing adequate performance, eHost can move you to another server. To do this, you will need to order a new hosting account of the same type that you currently have, and then raise a ticket to have your data migrated from your old account to the new one. You can then change your DNS and cancel the old account.

  • Does eHost offer one-click script installs?

    eHost offers a Design Suite with each hosting plan. This includes one-click installers for software like WordPress and b2Evolution. If you need more flexibility, you can ask for Quickinstall for MOJO Marketplace to be enabled on your account. This offers around 100 scripts that you can install via cPanel.

  • Does eHost provide free stock images and other media?

    No. eHost does not offer any free media for download.

  • What programming languages are available?

    All customers are set up with PHP 5.4, but can request to switch to PHP 5.5 or PHP 5.6. Ruby on Rails, PEAR, Python and Perl are available.

  • Does eHost accept payments by Paypal?

    Yes. You can pay via PayPal or most major credit cards.

  • Can I pay monthly?

    Yes. eHost lets you pay for your hosting month to month, so you can cancel at any time. If you choose to pay for a year or more in advance, you may be offered a discount on the hosting price.

  • Is a content delivery network (CDN) available?

    No. You will need to set up your own CDN if you would like to use one.

  • Where are eHost's datacenters?

    eHost uses the CyrusOne datacenter in Houston, Texas in the USA.

  • Can I host more than one website?

    Yes. eHost allows you to use unlimited domains with your account.

  • Does eHost have special deals for students and schools?

    No. eHost does not offer discounted plans for students, schools, or non-profit organizations.

  • Does eHost have a reseller program?

    No. eHost only offers one plan, which cannot be used for reselling.

  • Will eHost back up my website for me?

    No. You can create backups manually using cPanel.

Who Are The Most Popular eHost.com Alternatives?

Overall 3 stars
Support
2.5 stars
Features
3 stars
Uptime
3 stars
Value
3 stars
Visit eHost.com

Price Comparison

eHost.com$2.75
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

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