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11,758 Real User Reviews Of The World's Biggest Web Hosting Brands
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Host Cats Hosting
Founded in 2003, Host Cats is a Bangalore, India based hosting company with colocated servers in Florida. Offering both Windows and Linux plans, Host Cats concentrates on creating efficient hosting environments in the virtual realm for its customers.
Host Cats provides 24/7 online support and telephone support during weekly business hours, as well as a live chat for existing customers. You may create a help ticket with attachments or send an email. Alternatively, online demos and community forums are available.
Host Cats offers shared, Virtual Private Server (VPS), dedicated, and reseller hosting.
Shared hosting is available in large and small packages for both Windows and Linux.
VPS hosting is available for Windows and Linux, both with a range of plans.
Fully managed dedicated hosting with Windows and Linux plans available in five options.
Small, Medium, and Large plans are available for both Windows and Linux resellers.
*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.
Host Cats offers a nice range of plans in easy to understand packages. With platforms for Windows and Linux, it can likely meet all of your hosting needs. The fact that the company is based in India may be a problem for some users, especially with phone support limited to business hours. However, online support is substantial. Host Cats is an ISO 9001:2008 certified company.
Was this review helpful? Yes | No
Got a shared hosting plan for a very simple, mostly-static, drupal based website. The site code did not change for months, and neither did the database size grow. I had a cron job running to take a backup.
This cron job would fail on random occasions. Also, on random occasions, Hostcats would send a CPU over usage email... I explained to them that the site hasn't been modified in months.
One day, they just suspended the account. I wrote to them asking for a prorated refund, but they are very unresponsive. Decided to leave hostcats.
This host is so great that they helped me moved my old host to their host so I had no problems. I have been with this host for a few months and the uptime has been great so far. Tech support are quick to answer your tickets so if you ever find a problem with Your Site it'll get fixed within hours.
I like the logo since it's cats which is my fav pet. I recommend everyone to try this host!
Certainly, stay away from this company. I lost my domains. I waited 24 hours for the registration of domains. Not reported that they were sorry. Be Careful...
I signed up for their VPS hosting plan and trouble started from day 1. They didn't set up the VPS properly and the VPS was unresponsive. It turned out some techie made an error.
After waiting for 2 days, finally VPS was working. But, then find out most sites were giving errors since nameservers had not been setup properly on VPS. After 4 days of emailing and calling, finally the above problems were solved and I was hoping for no more trouble.
But again, problem occurred and sites stopped working. I contacted Hostcats customer support and they couldn't solve the problem for nearly 3 days!!!! So, I gave up and asked for refund which I was entitled to since they have a 100 day money back guarantee.
But, they refused claiming that refund does not apply to VPS plans. At the time of signing up, they told me explicitly that refund policy is applicable to VPS plans. Hostcats robbed me and basically lied to me at time of signing up. Total waste of time and money.
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