|Address:||Canada: 115 George Street Suite 511 Oakville, ON Canada L6J 0A2 United States: 1623 Military Road #1013 Niagara Falls, NY 14304-1745 USA|
|Hosting Plan||Features||Disk Space||Bandwidth||Price|
|WP Starter Shared||
|Bronze Reseller Reseller||
|Silver Reseller Reseller||
|Gold Reseller Reseller||
|Platinum Reseller Reseller||
|Titanium Reseller Reseller||
HostPapa is headquartered in Oakville, Ontario in Canada. It also has offices in the UK, Australia, Germany, and the US.
No. HostPapa does not offer dedicated servers.
PHP and MySQL are fully supported on all shared hosting plans. Python, Ruby, and other programming languages are not supported on shared hosting plans, but can be used on VPS plans and higher.
Its primary datacenters are located in Toronto, Canada. It uses additional facilities across North America, but does not specify the exact location.
Yes. HostPapa offers free migration for all new customers.
Customers benefit from phone, email and live chat support from its technical support team, the PapaSquad. All support is available 24/7.
Additionally, all new customers can book a free 30-hour session with a technical support person at HostPapa. This is included free on some plans, but is extra on others.
HostPapa offers support in English, French, and Spanish via live chat and email. Multilingual support is not available by phone.
Yes. Anyone registering for at least a one-year plan will get a free domain name for one year.
Yes. HostPapa offers a 30-day money-back guarantee, less setup and domain registration fees.
Yes. HostPapa offers a 99.9% uptime guarantee. However, its Terms of Service does not say that customers would be credited if it failed to meet this figure. It simply says it will make reasonable efforts to meet it.
There are no added fees for running multiple websites from one HostPapa account. The only exception is the cheapest shared hosting plan, which is limited to two websites only.
Yes. The HostPapa Starter Edition site builder is included with all plans. It allows you to build a single website with three pages for free.
Some plans include the upgraded Unlimited Edition. You can pay to upgrade further if you need additional features or templates.
Yes. HostPapa provides SSL certificates for an additional fee over your hosting plan.
Yes. All hosting is provided with cPanel.
HostPapa accepts payment by credit card (Visa, MasterCard or American Express) and PayPal.
You must pay at least a year in advance. They have 1, 2, and 3 year plans available.
HostPapa, like many providers of shared hosting plans, advertises "unlimited" hosting plans. For average or casual users, this will be fine.
For high-traffic websites, your account may hit their "soft" limits.
These internal limits are not defined anywhere, but they can be a problem when a site is receiving tens of thousands of visitors a day.