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Hear from our web hosting expert, Brian Wu.
See what 21 IO Zoom customers have to say.
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By Brian Wu
I/O Zoom is a web hosting company based in Houston, TX that is solely focused on providing VPS plans. The company claims to be much faster than other VPS providers. It caters to individuals and small businesses needing fast VPS hosting — offering surprisingly low prices.
I/O Zoom provides introductory as well as higher tiers of fast, reliable VPS plans to its customers. In addition to these plans, the company provides services for backups and server management.
Instead of offering many different types of hosting plans, I/O Zoom chooses to focus on VPS plans. Like most VPS providers, the company's plans vary based on the amount of RAM, disk space, bandwidth, and number of cores. Customers needing security can rest assured that I/O Zoom includes DDoS protection. I/O Zoom's VPS plans include a dedicated IPv4 address (IPv6 also available) as well as a choice of Linux distributions including CentOS, Ubuntu, and Debian. A SolusVM Control Panel is also included which allows customers to manage their VPS servers and supports actions such as remote reboot and shutdown. Since KVM virtualization is available, customers can run their own Linux versions or even a Windows image. Other than the standard offerings, no additional hardware customizations (expanding cores or RAM) are possible.
By default, customers ordering I/O Zoom's plans will have to manage their VPS on their own. If customers decide to add cPanel, then I/O Zoom will include server management. Customers wanting 24/7 VPS monitoring will need to pay additional fees. Both tiers of management plans include support for a variety of items including cPanel, web servers, and migration. For complex items including kernel upgrades, security updates, and OS updates, the customer will need to send in a request. All management plans (including self managed plans) include initial OS install as well as management of network and hardware issues. In addition to VPS plans and server management, I/O Zoom offers on-site backup server plans which vary by the amount of disk space.
The company's VPS plans include other add-ons. Customers needing single-click installs of common scripts such as WordPress and Joomla! can select Softaculous. In addition, customers can choose to install CloudLinux over the standard Linux distributions offered. Customers can also choose to use Lite Speed web servers instead of Apache. Clients requiring billing services may also find Blest and WHMCS billing software add-ons useful.
I/O Zoom's infrastructure consists of hardware that uses Intel processors with DDR4 memory and solid state drives to enhance performance. Currently, the company's datacenters are in a single US location with more to be added soon. I/O Zoom also features a robust network infrastructure with redundant communications and multiple service providers including Comcast and China Unicom.
I/O Zoom does not include backup services in its plans. Instead, customers will have to purchase backup services which the customer should select based on frequency of backups and how long the backups will be kept. If a customer does not select a backup plan, then he or she will have schedule backups via control panel or make their own local backups.
Customers needing help can submit requests via a support ticket system. Since VPS plans are self-managed by default, the company only offers hardware and network support. Customers will have to purchase a cPanel add-on or Professional support plan to get additional support. However, customers needing help can also watch video tutorials for basic configuration and setup.
I/O Zoom guarantees a 100% uptime guarantee backed by an SLA. Its datacenter location, redundant network connections, and high-speed network providers help satisfy this guarantee. If the guarantee is not met, the customer can receive a bill credit within one to two billing cycles. The company calculates the downtime from the time when the network is 100% unreachable to the time when it is reachable. If a certain threshold for network uptime is breached, the customer may be eligible for a full credit. To be eligible for a credit, the customer must report the downtime within the first 7 days of the following month.
I/O Zoom accepts monthly payments for all its plans and does not appear to offer discounts for paying up-front. The company charges extra for additional support and add-ons. The company accepts multiple payment forms including major credit cards such as MasterCard, Discover, and PayPal.
I/O Zoom is a web hosting company that specializes in VPS plans. In addition, it provides backup and support services. The company features hardware exclusively using SSDs and Intel processors to ensure fast performance. It also has a support plan included with cPanel for customers who just want to focus on getting a website up without having to understand server maintenance. I/O Zoom's plans are ideal for customers who want higher-level VPS hosting at bargain prices.
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I already bought VPS Linux that cost $8 a month, their service is good, you can install everything on VPS Linux, even you can install Windows XP on VPS Linux. After installation new Operating System you do not have to wait a long-time, it ready to be used for everything as like as you do at your computer at home.
IO Zoom support is fast and responds pretty quickly to the tickets you open. Their servers are fast enough for me although I have not stress tested it. Uptime is pretty consistent too.
Their plans are damn cheap comparing to others it provides awesome value for money. They have free windows license included which is awesome at the price they offer.
Iozoom Rocks! Here is why.
1. Offering. - They have everything you need to run a successful web server stack.
You can order licensed software like LiteSpeed, Cloudlinux, WHM/Cpanel etc, and they'll configure it for you the right way.
2. Pricing. - IO Zoom Price is probably the most pocket-friendly price out there for a premium service.
3. Support. - The support team is really fast, and they are also very very knowledgable. I choose iozoom all the way.
I am a web designer and developer. I have worked on websites hosted by most of the web host providers so when it came time to move my web design business websites' to a new host, I chose IO Zoom for their excellent service and tech support. IO Zooms pricing offers the best value for professional website hosting. I am very glad I chose IO Zoom.
IZoom servers just work. I have had no issues or downtime and on top of all that, they are fast. I have installed a number of programs on the windows server with no issues, in running or these programs. I have not really had to deal with customer support so cannot comment on that side of their service
IO Zoom rocks because they offer solid services. They are not cheap, but you get what you pay for. Their servers are state-of-the-art and support staff is outstanding.
No telephone or chat support is available as far as I know, but trust me you won't need it. These guys know why you won't need it. Their response rate is extremely fast to their ticket system.
No promotions and no freebies, but do not expect higher costs or surprises later on. IO Zoom will NOT lock you in because they know that you will like to stay.
We test dozens of hosting companies from all range of prices. Iozoom is my best choice comparing even with mayor companies like Softlayer. Amazing support, friendly dashboard, friendly staff, no surprises.
All this for a very reasonable price! We host with Iozoom more than 10 websites and never had an issue. Very reliable servers.
I fully reccomend it . Since we have Iozoom services we can enjoy our weekends with peace on our minds.
the service is great but about the network or speed connection of vps is slightly slow sometimes. The price really cheap and I like it. The support sometimes is too long to respond.
I hope that they have Solusvm panel or admin panel for their windows vps plan. So that we can reinstall the vps. Also I doubt that their Asia Optimization are not really from Asia.
Good support 24 Hours... I m very have with their quick response & quick support. Some time They take time but before that they inform me it's very nice policy.
I love it. I want they will best service provider over USA & over the world. Price is also reasonable & comfortable to use
Being absolutely satisfied with IO Zoom VPS services. Currently I'm using two 4Gb ram Ubuntu plans located in LA since March 2017 and did not have any issues with servers. Several times have been contacted support team and can admin that reaction is very fast and friendly. Can recommend IO Zoom to everyone
IO Zoom has knowledgeable and quick support. It will - in many cases - help you with adjusting your website to its server. VPS server cost is relatively lower than comparable hostings. The main downside is that the control panel (Cpanel and Plesk) is expensive, and it has not Mysql 5.7 as a few other hostings have begun to offer.
IO zoom does a fantastic job of hosting my virtual servers. They are very quick to get new servers up, and they offer a number of locations to host them from for faster connectivity. I have used a number of different VPS services, and this one is as good as any of them, but has the best pricing out of all of them. Their customer service is fantastic, and quick to respond.
IO Zoom's hosting service is just awesome and excellent. They are very fast and they have a great knowledge about hosting. I didn't see any hosting company who can work faster than IO Zoom.
I am too much satisfied till now. I want to buy again this hosting in future when I will use more website.
the hosting is fast than the previous host i wan using,respond to messages i send are fast and reliable. Cpanel is fast also,having received any issues during my two month with your services. I requested for a pre payment and i wan offered. Hard disks are friendly and it host my content well,am here to stay.
We are happy to use IOzoom for our hosting needs. Cloud VPS are very high performing and the pricing is very attractive. Customer service is very responsive to even minor questions. 100% uptime, daily automatic backup of the entire server.
Better than Azure and AWS. We will be growing our hosting infrastructure at IOZoom.
IO Zoom is really a good VPS hosting provider company, they have best support compared to other VPS providers and also the price is cheaper too compared to other Los Angeles & Dallas hosting in the market. IO Zoom is the best value for your money. we will continue using IO Zoom for upcoming years.
Hello there! If you are looking for a hosting that cares about their customer, low latency, and very high and non-bottled neck service, well i have some good news for you guys! Iozoom offers great services rather than 95% of hosting around the internet with low pricing but superb equipment. Good job guys! -Mart
The support at IO zoom is great, I have submitted a few tickets and received assistance
within mins. I have had a problem with billing where I was double billed due to Paypal error,
that was not really there fault, but they made sure issue was correct going forward.As for hosting
I have VPS hosting and it is very fast, and no issues with servers crashing. Overall IO zoom is a great hosting company. I will probably be a customer for very long time.
As a new and developing tech startup it is imperative to have some kind of cloud resource be it CDN or web server and the largest factor besides computational power is affordability. IO Zoom provides a cost effective solution with a simple yet liberal virtual service. We at Lion Technology Solutions are able to utilize our VPS to perform whatever task we need with much control and flexibility.
IO Zoom is really a good VPS hosting company, with a much better support compared to my old VPS provider in the United States before and the price is cheaper too compared to other Los Angeles & Dallas hosting in the market. IO Zoom is the best value for your money!
I have moved from my existing hosting provider to iozoom hosting , it's being 2 month with them - I'm fully satisfied with their support, services and interface. Highly recommended . I'm waiting for dedicated server from iozoom so I can stay forever with them. Their pricings for SSD VPS are awesome according rest of the web hosting provider .
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