JustHost Reviews of 2021

Disclosure: Your support helps keep the site running! We earn a referral fee for some of the services we recommend on this page. Learn more

Our Verdict: Outstanding Choice for Affordable Plans

JustHost offers a variety of affordable hosting plans for sites of all sizes. Their packages come with features that make it easy for you to create and manage a personal or business website, including a free domain, unlimited email accounts, and cPanel access.

With over 100 user reviews, our community has given JustHost an average score of 2.5/5 for quality and value. Below, we'll go over JustHost's features, plans, and everything else you need to know about this provider.

You can learn more about other providers in our post on the best web hosting options. And if you decide to stick with JustHost, you can save more than 50% on their plans with our special discount link.

Quick Overview

JustHost was founded in 2008 and is headquartered in Orem, Utah. They provide shared, dedicated, VPS, and reseller hosting solutions.

JustHost is one of many hosting companies owned by Endurance International Group (EIG). When EIG's HostClear brand closed for business, JustHost was the recommended replacement for their cPanel customers.

The company provides excellent customer service, prides themselves on competitive pricing, and also offers features designed specifically for WordPress users.

If you're interested in JustHost, you can try it out risk-free with their 30-day money-back guarantee. And even if you decide to leave after that 30-day period, you'll receive a prorated refund according to the time remaining on your contract.

Pros and Cons of JustHost

Before we get into more detailed information, let's take a quick look at the advantages and disadvantages to using this provider:

ProsCons
>User-friendly interface
>24/7 live support
>Free domain registration
>Backups provided but not guaranteed
>A few resource limits are placed on shared hosting packages

JustHost Hosting Plans

The lowest introductory price offered by JustHost is $3.95 per month for their Basic shared hosting plan ($11.99 per month after renewal).

Overall, their shared hosting plans are similar to what you'd find with most other providers. The Basic plan works for one website and includes unmetered bandwidth, 50 GB of storage space, and a free SSL certificate. By upgrading, you can access extra features such as more websites, more storage space, and SpamExperts spam prevention.

WordPress Hosting

Although there are no managed WordPress hosting plans available, JustHost does make the process of setting up and hosting a WordPress website very straightforward.

justhost wordpress dashboard
JustHost's WordPress site management dashboard

You also have the option to enable automatic WordPress core, plugin, and theme updates via the cPanel, which is typically a managed hosting feature.

Dedicated Hosting

JustHost's dedicated hosting solution is for those with large websites experiencing lots of daily traffic.

These plans come with features like instant setup, automatic RAID 1 protection, root access, enhanced caching abilities, server management, and dedicated support.

VPS Hosting

Built using powerful cloud technology, JustHost's VPS hosting plans come with root access, an enhanced cPanel, guaranteed server resources, instant setup, and multi-account management.

JustHost Hosting Features

Here are some key features you'll get with a JustHost account, regardless of the plan you choose:

Control Panel and Databases

JustHost's interface ensures that you have access to all the server-side services and databases you could possibly need. This is what you see once you log in to your control panel:

justhost control panel
The JustHost control panel is easy to navigate.

Some of JustHost's most popular services include:

  • MySQL and PostgreSQL databases
  • CGI-BIN and CGI Library
  • Perl 5
  • Python
  • Ruby/Ruby on Rails
  • Javascript, DHTML, Flash, and Shockwave support

PHP 7 Supported

JustHost supports both PHP 5 and PHP 7.

That's good news because PHP 7 is nearly twice as fast and ensures that poor speed and performance are a non-issue for your site's visitors.

Free Website Scripts

JustHost makes SimpleScripts available to all website owners. Here are some of the things you can do with this perk:

  • Create a message forum using PHPBB
  • Install social networking scripts
  • Build a bigger email list
  • Add image galleries
  • Create polls and surveys to boost user engagement

In addition, you can integrate Moodle, Tikiwiki, and content management systems like Drupal, Joomla, and WordPress with an easy one-click install.

E-Commerce Features

If you want to launch an e-commerce shop, JustHost has you covered.

justhost ecommerce
E-commerce products on JustHost

The most important features needed to run a successful online store are included here:

  • Free SSL certificate (with premium ones available)
  • OSCommerce, Agora, Cube Cart, and Zen Cart shopping carts
  • Password-protected directories for limiting access
  • OpenPGP/GPG encryption
  • Built-in multi-currency payment system

Weebly Website Builder

JustHost plans come with a free domain name.

For those uninterested in using WordPress or any other CMS, JustHost offers all customers the Weebly website builder tool free of charge.

Weebly is a simple drag-and-drop page builder tool that allows anyone to create their own website, e-commerce shop, and blog.

With over a hundred themes available, Weebly makes choosing the layout and design of your site easy. Then, you can rearrange the elements on your site in order to customize the design however you want.

Using a website builder is more affordable than hiring a developer and much faster than learning how to code.




FeaturesCoding a siteWeebly site builder

Design

Developer or CSS and Javascript knowledge needed

Plug-ins and customizable themes readily available
ContentHTML knowledge essentialUser-friendly front-end, no coding needed
LayoutHTML and CSS needed at a minimumPre-set themes and content builders available for free
SecurityDeveloper or managed hosting (extra costs) neededPlug-ins and built-in security measures readily available



If you go with the Weebly website builder, keep in mind that your site will be subject to Weebly's terms and conditions, in addition to JustHost's terms. Weebly's terms state that you will not own your content.

However, for those with limited time or technical skills, Weebly is an excellent alternative to using the more robust content management systems.

JustHost even offers a custom site management dashboard, where you're able to manage and monitor your themes, plugins, and more!



web hosting coupon

Looking for a great hosting deal?
You can currently save up to 74% on JustHost plans. Use this discount link to get the deal. Includes over $100 in extras.



JustHost Datacenters

JustHost provides a 30-day money-back guarantee.

JustHost has only one datacenter, located in Provo, Utah. This fact may not sit well with those who have an international brand, as using multiple datacenters placed throughout the world often delivers better performance to site visitors.

However, JustHost has ways to prevent excess downtime and slow page loading speeds should one customer on a shared server experience a large boost in traffic and monopolize the available resources.

CPU Protection

All JustHost shared servers are monitored using specialized software to ensure every customer receives their fair share of the server's resources.

If at any time a server's resources are abused, this software immediately notifies JustHost.

Cloudflare CDN

JustHost offers website owners the powerful content delivery network (CDN) Cloudflare free of charge.

This global CDN caches your content across the network so site visitors, regardless of geographical location, always receive your site's content at fast speeds.

Uptime and Response Time

According to Pingdom, JustHost has averaged 100% uptime for the past six months.

In fact, over the past year, JustHost's uptime never fell below 99.97%.

justhost uptime
Recent JustHost uptime data from Pingdom

It's worth noting that JustHost doesn't guarantee uptime or compensate users for any downtime they experience. Rather, the company's terms of service state:

"Due to the complexity and nature of a shared web hosting environment, downtime occurs. Unfortunately, we do not offer compensation for any downtime."

justhost server response times
Recent server response time for JustHost (Source: Pingdom)

Not as Fast as Competitors

In contrast to their above-average uptime, JustHost's response time is a bit below what we typically see from hosting companies.

For the last six months, the average response time for JustHost was 913 ms. In the last year, their response time never got faster than 644 ms.

In Our Tests, SiteGround and Bluehost were Twice as Fast

Compare these response times with Bluehost, which had an average response time of 476 ms, and SiteGround, which averaged 431 ms. With JustHost, you could be looking at twice the amount of lag on your site.

Behind the Scenes

JustHost provides customers with cPanel for managing all aspects of your hosting account.

From the Home section of your cPanel, you can:

  • Access and manage domain information
  • Register a new domain
  • Transfer a new domain
  • Manage domain redirections
  • Export a domain list to a CSV file

G-Suite, Add-ons, and Extras

Additionally, the CPanel interface provides you with the Google G-Suite, access to your hosted sites, the Mojo Marketplace, your emails, and other features like plugins, themes, and support.

justhost cpanel
A view of the JustHost cPanel dashboard

cPanel Details

You can also log in directly to your website from the cPanel. And best of all, you can directly access the Help Center whenever you need assistance.

JustHost's actual cPanel is very extensive. Luckily, everything is organized into clear categories.

Here are some of the key things you can access via the cPanel at first glance:

  • One-click installs
  • Mailing lists
  • Cloudflare CDN
  • FTP Manager
  • Site statistics such as bandwidth use, error logs, and latest visitors
  • Upgrades for domain privacy, SiteLock protection, Constant Contact, etc.
  • Professional services such as site migrations
  • Promotional services such as Google AdWords and Bing Ads
  • SSH shell access
  • Database tools
  • Programming access
justhost marketplace
JustHost has added a clean interface to cPanel

Customer Support

One thing that makes JustHost stand out from even the toughest competition is its dedication to customer support.

In fact, the company offers what it calls "customer tailored support" in the form of around-the-clock availability via phone and live chat.

In addition, it has an extensive ticket system, breaking down your queries into a variety of categories including affiliates, billing, sales, tech support, and verification. That way, your question is given to the right department immediately.

justhost customer support
The JustHost customer support panel

You are free to engage in a live chat conversation with one of JustHost's support team members whenever you need assistance. Here you can ask questions and express concerns — whether you're a customer of JustHost or not — and expect to get a prompt and informative answer. And there's an online knowledge base to boot.

How JustHost Could Improve

JustHost is a solid hosting solution, but there are a few things that need improvement.

Automated Backups Cost Extra

Although JustHost allows you to manually back up your site, you must purchase a premium backup service to automate and guarantee your backups.

Some other hosts, such as Bluehost and SiteGround, offer automated backups for free (SiteGround offers backups and restores for free on all accounts).

Site Migration Isn't Free

You can get assistance for moving your site to JustHost, but it doesn't come free. For customers looking to switch hosting providers, you'll need to budget for this extra cost.

Uptime Should Be Guaranteed

While uptime for JustHost has recently been good, historically they've had periods where it flagged.

JustHost should provide a guarantee of some sort to reassure customers their websites won't go down without compensation.

Alternatives to JustHost

The following providers stand out as some of the best alternatives to JustHost:

Bluehost

Unlike JustHost, Bluehost offers guaranteed daily, weekly, and monthly backups of your entire account.

WP Engine

For those wanting more managed features, like caching, backups, and WordPress-specific support, WP Engine is an excellent option. But you should consider that this is far from the cheapest hosting provider on the market today.

SiteGround

Lastly, for those with concerns about JustHost's uptime issues, check out SiteGround. With consistent 99.9% uptime and compensation for downtime, you can rely on this provider to keep your site up and running. Also, their prices are comparable to JustHost.



web hosting deals

Can't decide?
Readers can currently save up to 74% on JustHost plans. Use this discount link to get the deal. Includes 30-day money-back guarantee.



JustHost Review Conclusion

The recurring theme here is that JustHost is a decent, though not spectacular, hosting provider. With plenty of variety when it comes to their plans, JustHost does a good job of providing adequate hosting features at afforable prices.

The best hosting provider for one site isn't necessarily the best for another. It's important for you to evaluate your site's unique needs and decide whether the potential upsides of JustHost outweigh the downsides.

Are you ready to try JustHost? Get our discount.

Brenda Barron

About Brenda Barron

Brenda is an active online publisher and experienced WordPress blogger. She has been building websites since 1997. In addition, she publishes science fiction and fantasy stories under the name Brenda Stokes Barron.

Connect with Brenda

  • Where can I sign in to my JustHost webmail account?

    Go to https://login.justhost.com/hosting/webmail and enter your email credentials.

  • Where can I sign in to my JustHost control panel?

    Go to https://my.justhost.com/web-hosting/cplogin and enter your username and password.

  • Are JustHost and Bluehost the same company?

    No. However, they are both owned by Endurance International Group (EIG), and JustHost does use Bluehost as a backend for some services. JustHost also appears to use Bluehost's Provo datacenter. EIG owns many other popular web hosting companies, like iPage, HostGator, and FatCow.

  • Can I buy Windows shared hosting from JustHost?

    No. JustHost uses Linux and does not offer Windows hosting.

  • Does the monthly price increase when it's time to renew?

    Yes. The introductory discount only applies to your first term of service. Thereafter, you'll be billed at the regular rate for your plan.

  • Do any plans include a free domain?

    Yes. All of JustHost's plans include one free domain registration. With shared hosting plans, the free domain is limited to the first year.

  • Which programming languages does JustHost support?

    It supports all common programming languages that can run on Linux servers, including PHP, Perl, Python, and Ruby on Rails.

  • Does JustHost provide any hosting reseller options?

    Yes. JustHost partners with ResellerClub for those interested.

  • Can I create more than one website on my JustHost account?

    It depends on your plan. The cheapest plan allows only one website, while the most expensive plan allows for as many sites as you like.

  • Can I pay for my hosting plan with PayPal?

    Yes. You can use PayPal, credit card (Visa, Mastercard, American Express, or Discover), check, or money order.

  • Can I pay for hosting services monthly?

    Yes. Monthly payment plans are available for all of their hosting packages. No matter what billing cycle you choose, you can cancel at any time and get a refund for the unused portion of your cycle.

  • What kind of backup services does JustHost offer?

    JustHost may offer courtesy backups at their own discretion, but there's no guarantee that backups will be available. They strongly recommend running your own off-site backups.

  • Do nonprofits, schools, or students get special discounts with JustHost?

    JustHost offers discounted rates to students at participating universities.

JustHost Reviews by Our Community

Overall Rating from 154 Reviews by JustHost Customers

Support
Quality
Features
Value

Most Helpful Reviews

Malcolm Morris avatar
Malcolm Morris morris.hk
Nov 02, 2014

I've used JustHost's 'Unlimited' shared hosting for a bit over 6 years. Its a standard Linux based cPanel setup. I use the account to host a number of small low-traffic domains, and have had no problems with up 18 small wordpress websites on the account.

Their 'Unlimited' plan does actually have limits - they say max 50,000 files, but I've got close to 100,000 at the moment and they haven't complained. I've had to use their support a few times, and it's been OK, but not great. There is often a long wait time for the live chat (anywhere from 10 to 30+ minutes).

The people I've spoken with have mostly been competent, and able to help or to pass me on to a specialist team when needed. Recently I had a malware infect several of my sites and had to pay for them to scan and clean the account. It would be nice if the hosting plan included scanning for infections - but again it's cheap...

Sites hosted on the shared servers can be a little slow - but not terrible, and given that it's one of the cheapest hosts available that's understandable. I've never had a problem with uptime - the servers seem solid, especially since they did an upgrade a couple of years ago. I've had to move a couple of sites out of the shared server as they got bigger (200+ pages) or had lots of large images which were really slow to load, but for personal, or small business sites Justhost have been fine. Conclusion - solid inexpensive hosting that's good value for the price.

Visit Host Now →

Andrew Raimist avatar
Andrew Raimist raimistdesign.com
May 06, 2010

I have recommended JustHost to friends and colleagues as a great low-cost web hosting service. I set up my site with few problems. I was given prompt, correct support when I needed help.

You need to have some level of comfort with technical issues to use this service. My primary use has been hosting sites I've developed on Dreamweaver, but I've also moved several sites I previously created using iWeb.

Visit Host Now →

Rob Brazier avatar
Rob Brazier coolrob335.com
Apr 15, 2011

I am very pleased with the uptime of my website, and them giving away unlimited virtually everything for a measly £2.75 per month. I think that's a great deal! My only grudge is you have to pay for anything extra, but most of the things are pretty reasonably priced, and affordable.

I have sent a few tickets and all of them have been resolved quickly, and the staff seem to be friendly. I have no grudges about the support team.

Visit Host Now →

Load More

Review JustHost

Already a JustHost customer? Write an honest & helpful review.

1 How would you rate your experience with JustHost?

Please give a star rating for Support, Features, Uptime and Value (each must be at least 1 star).

Support
Features
Uptime
Value

2 Write your review

Take a deep breath and think about exactly what you want to say about JustHost.

Please be specific: we're only interested in hearing that JustHost rocks/sucks if you can explain why.

Your review needs to be at least 50 words long. Please write some more about your experience.

Back

3 About You

Please enter First Name, Last Name, Your Email, Your Website URL and accept the Terms & Conditions.

Back

Terms and Conditions

By submitting a review, you acknowledge that you understand and agree to these terms and conditions:

  1. We may reject any review for publication at any time and for any reason at our sole discretion.
  2. Reviews must be entirely your own work, unique and cannot have been previously published elsewhere.
  3. You hereby grant QNL a perpetual, exclusive, irrevocable, royalty free, licence to host, display and otherwise use the review for any purpose anywhere in the world.

Thank You For Your Review

Thanks! We've received your review of JustHost. We'll contact you once your review has been moderated (c. 1-2 weeks).

Comments

Thanks for your comment. It will show here once it has been approved.

Your email address will not be published. Required fields are marked *

Was JustHost not quite right? We recommend

Top Alternative
SiteGround logo
  • Super-fast servers
  • People's choice 3 years running
  • Outstanding tech support
(3,227)

$3.95 /mo

Get % off!

Visit SiteGround Now

money back guarantee

BlueHost logo
  • Generous storage & bandwidth
  • Great support & easy setup
(482)

$2.75 /mo

Get % off!

Visit BlueHost Now

A2 Hosting logo
  • Great value Windows hosting
  • 45 day money-back guarantee
(269)

$3.92 /mo

Get % off!

Visit A2 Hosting Now

No thanks