Knownhost Review: ‘High Performance Hosting’. We Decided To Find Out.

Disclosure: Your support helps keep the site running! We earn a referral fee for some of the services we recommend on this page. Learn more

Our Verdict: #1 for High-End Hosting

KnownHost specializes in Linux-based VPS, dedicated, and managed hosting plans but also offers shared WordPress plans and account access via cPanel. They have four raid-10 solid-state drive datacenters in the US and Europe.

Click through on any of the KnownHost links on this page to get a discount on unlimited bandwidth shared hosting with a free SSL certificate, starting at $3.47 per month.

Pros:

  • Specializes in high-end hosting
  • Good value on shared, reseller, and WordPress plans
  • Extensive knowledgebase via wiki

Cons:

  • Support via tickets only (and pre-sale live chat)
  • Linux-only hosting (no Windows)

Check out reviews from actual KnownHost customers, who give it an overall score of 4.5 stars out of 5, with outstanding ratings on support and quality across all plan types.

Is KnownHost the Perfect Host for Your Website?

Curious about something specific? Jump to our most popular sections:

  • Expert review — Get the straight scoop from our expert, Claire Broadley.
  • Best reviews — Read reviews by KnownHost customers.
  • Hosting plans — See which plan is best for you.
  • FAQ — Find answers to the most common questions about KnownHost.

If you’re looking for high-performance Linux web hosting and managed VPS, KnownHost is worth considering.

Dedicated server packages are available. All plans except Dedicated servers come with a 30-day money-back guarantee .

What’s the quality of their tech support? And what exactly is “managed”?

Here are some important things to know before you sign up.

KnownHost Homepage

About KnownHost

Founded in 2006, KnownHost is a privately-owned web hosting company based in West Chester, Pennsylvania in the United States.

In addition to managed VPS and managed dedicated hosting, KnownHost offers basic hosting packages. These are all cloud-based and include shared, WordPress, and reseller hosting.

Continued after user reviews

Knownhost Reviews by Our Community

Overall Rating from 27 Reviews by Knownhost Customers

Support
Quality
Features
Value

Most Helpful Reviews

Kevin Quinlan avatar
Kevin Quinlan kqwedphoto.com
Mar 12, 2014

Very happy so far with Knownhost. I have only been with them for a few weeks, but while getting my site up and running and getting my speed to where I want it, the support has been amazing. They have email only support, and they are very responsive.

Once you send them a question they typically take a matter of minutes to respond. The best part of their support is the quality, and the depth of knowledge of the support team working there. I have contacted them dozens of times, and my questions are always quickly answered by people who know what they are doing.

Coming from a shared hosting environment to a VPS, that support is extremely important. I also love the speed, and consistency of speed my sites have now. With shared hosting, my site load times were typically 2 to 3x slower during the day.

With the knownhost vps, speed is quicker, and stays that way all the time. With Knownhost I am using one of their new Ssd-1 package with CPanel added on. Very impressed so far :)

Visit Host Now →

Jeff  Brigman avatar
Jeff Brigman codevertical.com
Jun 13, 2019

I’ve used Knownhost for over 10 years now for both personal and client projects. Through all these years I’ve used a variety of other hosts in an effort to save money, but found myself returning to them for many reasons:

1. Their Tech Support has always been great.

Even a few times when I screwed up the server and they fixed it for free.

2. Their Tech Support is available 24/7 and they always respond quick even in the early AM.

3. They provide honest and clear transparency about issues.

I had a server go down due to a hardware issue on their end. They had it resolved within an hour and provided me with a credit for that month.

4. They actually own and maintain their equipment unlike some others who resell and act like it’s their stuff.

Plus they are primarily US based (they do have a European server now though).

5. They are constantly improving their services, especially like great support for WordPress sites.

6. The uptime is amazing.

I monitor all my sites using Uptime Robot and Knownhost can definitely boast about having great uptime. Mine all average 99.99 percent. Honestly, I don’t plan on using any other host because Knownhost has proven they are the best around.

Visit Host Now →

Zaid Markabi avatar
Zaid Markabi cetobeto.com
Mar 17, 2017

i’m using KnownHost for almost 10 months till now. i tried them with 3 Dedicated servers and 5+ VPS. their prices are some higher than other hosting providers, but they have very good and quick technical support team.

im good customer at KnownHost spending $600+ monthly

but what i hate in KnownHost, is that they are saying 30-Day Money Back Guarantee for VPS plans, but this is Not real. one of my websites on their VPS went under attack, they asked me to move it to a Dedicated server, and i did what they asked for. but they rejected to refund credits for this VPS after renewal by 10 days, i asked to refund such as 60% to cover 20 days not used yet but they rejected.

remember im very good customer spending $600/mo with them, having many Dedicated servers and VPSs. another case i have when i ordered new VPS + new Dedicated server, after 12 hours i asked them to cancel the VPS but they again rejected to refund (even i did not setup any website on the VPS, and only some hours passed after order)

i can say, Health of their servers are Good, and they have good technical support. but their Billing support is some bad, they may ask you to leave their servers if you have a lot of traffic or if you got attacked in a day.

and they will Not refund any money. something else, they does not accept Bitcoin as a payment method.

Visit Host Now →

Load More

Hosting Plans 

KnownHost’s services are divided into five kinds of hosting plans : Shared, VPS, Cloud, Dedicated, and Reseller hosting. But there’s a lot more to these services than may first appear.

Note that KnownHost offers Linux hosting. If you need Windows hosting, check out Liquid Web or A2 Hosting.

KnownHost Plans

Managed VPS Hosting

They offer four plans for managed VPS hosting. The cheapest is their VPS-1 plan, which is just $28.00 per month on a yearly plan.

Its specs are impressive with 2 CPU cores, 2 GB RAM, 50 GB RAID-10 SSD storage, 2 TB bandwidth, and two IP addresses.

Managed and Unmanaged Cloud Plans

There are 3 managed Cloud VPS plans. They cost a bit more. The cheapest plan is Cloud-1 for $50.40 per month on a yearly plan and it includes 1 CPU core, 2 GB RAM, 75 GB storage, 2 TB bandwidth, 2 IPv4 and 64 IPv6 addresses.

There are also 3 unmanaged cloud plans starting at $9.99 per month with 1 vCPU core, 2GB RAM, 25 GB cloud storage, 2TB bandwidth, 1 IPv4 and 64 IPv6 addresses.

Dedicated Server Hosting

KnownHost’s managed dedicated servers are located in its Texas datacenter. They are provided on a fully managed basis, so you don’t have to be a Unix expert to use them.

You can choose from 4 plans . The lowest-level plan is built on an Intel i7 processor but the others are built on Xeon processors. Otherwise, the plans only differ in how much resources they have.

The lowest-priced server, KH-MD1, costs $159 per month. It includes 8 GB RAM, 6 TB bandwidth, and 256 GB SSD plus 1 TB SATA storage.

Note that there is a set-up fee for all dedicated hosting plans. These range from $49 to $129.

Shared Hosting

KnownHost offers shared hosting in three different forms :

  1. Shared Cloud

  2. Reseller Cloud

  3. Managed WordPress Hosting

Shared Cloud Hosting

The only real difference between the Shared and Shared Cloud plans is that the first is hosted on traditional hardware and the second is hosted on a cloud server. Otherwise, they are the same in terms of resources, features, and price.

There are three plans: Basic, Standard, and Professional. The discounted costs range from $3.47 to $9.97 per month when you lock in these prices for a 3-year contract.

The highest-level Professional plan offers unmetered resources, whilst the Basic and Standard only offer unlimited bandwidth, and limitations in other resources like storage, email accounts, databases, and domains.

Reseller Hosting

There are four reseller hosting plans. The cheapest “Basic” plan comes with 25 GB of storage and unmetered bandwidth for $6.97 per month .

WordPress Hosting

KnownHost offers two WordPress hosting plans.

The cheaper one is $5.97 per month. It provides 50 GB of storage and can support up to 100,000 visitors. You can only host one website on the WordPress plans .



web hosting coupon

Interested in KnownHost?
Our readers can currently get great deals on KnownHost plans using this special discount link . Includes a 30-day money-back guarantee.



KnownHost Discount Coupon Codes

If you decide to purchase one of KnownHost’s hosting plans, be sure to use our discount coupons. We have two codes available:

OfferValid WithCode

30% Discount

Managed VPS & Managed Cloud hosting plans

WHT30LIFE

*10% Discount

Any shared or reseller hosting plan

WHTHOT10

* Any term, non recurring.

KnownHost Infrastructure

KnownHost’s datacenters have 24/7 onsite security, redundant power, and multiple internet connections.

KnownHost runs 4 datacenters: 3 in the US and one in Europe. The three in the US are Seattle, Dallas, and Baltimore — representing the west, center, and east of the country.

Their only European datacenter is in Amsterdam, Netherlands.

Datacenter Security

These are enterprise-level hosting facilities. All datacenters have 24/7 onsite security, redundant power supplies, and multiple internet connections.

Test Downloads

Test downloads are provided for all four datacenters so that customers can decide which one is right for them. It’s especially worth doing this if your target market is outside the US.

Uptime Guarantee

KnownHost offers a 99.9% uptime guarantee . This is standard for the industry. For every 0.1% (or fraction) below that, you get a 10% credit toward your monthly hosting bill.

So, if their uptime drops to 99.9%, you would get a free month of hosting.

This is extremely unlikely to happen, however. KnownHost has an uptime of 99.995% verified by Hyperspin. That is exceptional. It represents less than 2 minutes of downtime per month.

Automatic Backups

As part of its management, KnownHost provides free automatic backups of your website should you ever need to restore it.

KnownHost Contact Info
KnownHost provides U.S.-based support.

Money-Back Guarantee

Except for dedicated hosting, all plans come with a 30-day money-back guarantee . Note that this is limited to first-time customers.

You can cancel your plan at any time and receive a pro-rated refund.

Customer Support

KnownHost provides U.S.-based support.

KnownHost customers are provided with a very thorough knowledgebase and a download library full of useful manuals and software as well as multiple ways to contact the company for account questions or technical support.

Specifically, there’s a nicely organized wiki with guides rated by difficulty and there’s a community forum organized by topic. Another resource: the KnownHost blog.

Live chat is for pre-sales: this is a good way to get questions answered when you’re still in the decision phase.

Tech Support

Customers can contact support staff 24/7/365 through the ticketing system on the website or via email.

Support Team

KnownHost offers cPanel/WHM on all their hosting plans.

KnownHost’s support team is based in the US.

Control Panels

The main control panel offered by KnownHost is cPanel (and WHM if applicable). DirectAdmin is also available on the VPS plans.

Softaculous is also provided. It allows you to easily (with one-click, more or less) install over 400 applications such as CMSs like WordPress, Joomla, Drupal, and Magento.



web hosting tips

Looking for the right host?
KnownHost plans come with a 30-day money-back guarantee. Our readers can currently get great deals on their hosting using this special discount link .



Summary

KnownHost provides excellent high-end hosting with its managed VPS and managed dedicated server plans . However, they also offer good value with their lower-level shared, reseller, and WordPress plans.

The only real downside of KnownHost is their live support, but their ticketing system and pre-sale live chat do the job.

If you’re not bothered by the limitations of ticket-based support, KnownHost is worth considering — regardless of the kind of hosting you are looking for.

If that’s you, visit KnownHost now.

Most Popular Knownhost Hosting Plans

Basic Shared Hosting Standard Shared Professional Shared
Disk Space 2TB 2TB 2TB
Bandwidth 25GB 25GB 25GB
Price $3.47 / mo
Usual price: Get % off!
$6.47 / mo
Usual price: Get % off!
$9.97 / mo
Usual price: Get % off!
Visit Knownhost Now Visit Knownhost Now Visit Knownhost Now
Plan Disk Space Bandwidth Price
Unmanaged Cloud
Cloud
2TB 25GB $9.99 / mo Visit Host Now
Basic VPS
VPS
2TB 25GB $28 / mo Visit Host Now
Standard VPS
VPS
2TB 25GB $49 / mo Visit Host Now
Pro VPS
VPS
2TB 25GB $63 / mo Visit Host Now
Basic Dedicated Server
Dedicated
2TB 25GB $159 / mo Visit Host Now
More Plans +

Knownhost Frequently Asked Questions

  • Are there any discount coupon codes for KnownHost?

    As a matter of fact, yes. We have two coupon codes for KnownHost.

    Use the code “WHT30LIFE” for 30% off all Managed VPS and Managed Cloud hosting plans.

    More, you can get 10% off all shared hosting plans and reseller plans of any term length with the code “WHTHOT10” (non-recurring).

  • What support does KnownHost offer?

    KnownHost offers US-based support 24/7 via email and ticket. According to the company, support requests are responded to within 10 minutes. They also have a wiki and a customer forum. They do not, however, provide support via telephone or live chat.

  • Does KnownHost have an uptime guarantee?

    Yes. They guarantee 99.9% uptime in any given month. If they fail to achieve that, then for every 0.1% drop in uptime, customers are credited 10% of the cost. There are a few exceptions to this guarantee like customer controlled downtime or things beyond KnownHost’s control. See their SLA for full details.

    Note, however, that KnownHost’s actual uptime is much better — generally around 99.996%.

  • Where are KnownHost’s datacenters?

    KnownHost runs three datacenters stateside: in Texas, Washington, and Maryland. They also have one in Amsterdam in the Netherlands. These are all state-of-the-art facilities with redundant power and 24/7 security. They also include redundant internet providers.

  • Will KnownHost help migrate my site?

    Yes. If the control panel you’re migrating from is the same as the one you’re going to, then their migration team should be able to do the whole thing without any downtime. If you have special requests, KnownHost will work with you on a plan of action.

  • Does KnownHost use introductory pricing?

    KnownHost plans are set. However, they offer a coupon code that allows you to get half-off your first hosting period. After that, you will be charged the full amount. If you are certain you want to host with them, you are best to purchase the longest plan term.

  • Does KnownHost have an affiliates program?

    Yes. They pay a commission for each sale from your website. The amount you make is based upon what the referral spends. KnownHost says this can be up to $300. They pay on a monthly basis.

Claire Broadley

About Claire Broadley

Claire has been creating websites for over 20 years and has been using WordPress for over ten. She is an expert in web hosting, design, HTML, and more. She lives with her husband and son in the United Kingdom.

Connect with Claire

Review Knownhost

Already a Knownhost customer? Write an honest & helpful review.

1 How would you rate your experience with Knownhost?

Please give a star rating for Support, Features, Uptime and Value (each must be at least 1 star).

Support
Features
Uptime
Value

2 Write your review

Take a deep breath and think about exactly what you want to say about Knownhost.

Please be specific: we’re only interested in hearing that Knownhost rocks/sucks if you can explain why.

Your review needs to be at least 50 words long. Please write some more about your experience.

Back

3 About You

Please enter First Name, Last Name, Your Email, Your Website URL and accept the Terms & Conditions.

Back

Terms and Conditions

By submitting a review, you acknowledge that you understand and agree to these terms and conditions:

  1. We may reject any review for publication at any time and for any reason at our sole discretion.
  2. Reviews must be entirely your own work, unique and cannot have been previously published elsewhere.
  3. You hereby grant QNL a perpetual, exclusive, irrevocable, royalty free, licence to host, display and otherwise use the review for any purpose anywhere in the world.

Thank You For Your Review

Thanks! We’ve received your review of Knownhost. We’ll contact you once your review has been moderated (c. 1-2 weeks).

Comments

Thanks for your comment. It will show here once it has been approved.

Your email address will not be published. Required fields are marked *

avatar

Antonio M

November 25, 2019

Excellent! Support is outstanding. Great value. Highly recommend.

Was Knownhost not quite right? We recommend

Top Alternative
InMotion Hosting logo
  • Top rated host for speed
  • Feature rich plans
  • Top rated for tech support
(643)

$3.99 /mo

Get % off!

Visit InMotion Hosting Now

Webair logo
  • Generous storage & bandwidth
  • Great support & easy setup
(4)

$99 /mo

Get % off!

Visit Webair Now

Interserver logo
  • Generous storage & bandwidth
  • Great support & easy setup
(210)

$4.50 /mo

Get % off!

Visit Interserver Now

No thanks

shares