28 User Reviews
|Hosting Plan||Features||Disk Space||Bandwidth||Price|
|Netfirms Plus Shared||
|Netfirms Advantage Shared||
|Netfirms Business Shared||
|Netfirms Enterprise One Shared||
|Netfirms Enterprise Two Shared||
|Netfirm Reseller MultiPro 6 Reseller||
|Netfirm Reseller MultiPro 12 Reseller||
|VPS Hosting 512 Shared||
|VPS Hosting 1024 Shared||
|VPS Hosting 2048 Shared||
NetFirms offers shared hosting across three tiers. These plans are primarily separated by how many MySQL databases can be maintained, how many domains and FTP accounts can be hosted, and the level of customer service available.
They also offer VPS hosting via Spry.
NetFirms does not have any formalized migration services available. However, they will help you through a transfer via their live chat system.
NetFirms does offer VPS hosting, but they do it via Spry, an alternative hosting company specializing in VPS.
NetFirms offers one-click installs on all major CMS and ecommerce applications via Mojo Marketplace as standard on all their plans.
Yes. NetFirms offers a 30-day money-back guarantee. This guarantee is valid for credit card payments and excludes most added extras. See their Terms of Service for full details.
No they do not. Their terms of service outline that they can not guarantee that the servers are always up and that they are not liable for any problems caused by them going down.
NetFirms bills annually with a minimum one year commitment. Payment is accepted from major credit cards and PayPal only. They enroll you for continuing payment so your account will renew automatically.
Yes. Users get a discount if they sign a two or three year contract with NetFirms. Discounts increase with term length and range from 15% to 24% depending on the plan and contract length.
Support options include 24/7 chat, email, and phone support. They also have a knowledgebase and video tutorials as well as additional setup help. Their top tier option comes with better support.
NetFirms' datacenters are located in Boston, US. The company itself is based in Toronto, Canada.
NetFirms provides all the standard programming languages including PHP, Perl (via cgi-bin), Python (via cgi-bin), and Ruby on Rails.
Their top tier plan includes a dedicated SSL certificate and all plans include a shared SSL certificate.
All plans can purchase SiteLocker and dedicated SSL certificates as they see fit. Contact customer service for more information on security add-ons.
Shared plans do not include any backup options other than NetFirms own disaster recovery, which is only for use in the case of a hardware failure and does not guarantee a complete backup.
However, there are backup options which can be added on for an additional fee.
NetFirms offers customers access with cPanel included in the cost of all plans.
Sort of. They have unmetered storage, but firm restrictions in their Terms of Service that say what you can and can't use your unlimited storage for (eg, a backup, storing lots of media files, etc). For their bandwidth, they state much the same thing.
Their limit is so high that 99% of customers never get there. However, if you do end up over-using bandwidth, NetFirms retains the right to throttle your site.
Yes. NetFirms provides a CDN via SiteLock. It is available for an extra charge. It also provides additional security for your website.
Probably. NetFirms focuses on offering extremely competitive introductory pricing. Thus, most customers see prices increase when their contract is up for renewal.
This increase is made up of a combination of services that are included for free for the first year (eg, domain name) and a simple increase in cost per month for your hosting plan.
NetFirms offers a drag and drop website builder. A free version comes with all their shared hosting plans and you have the option to add a per month charge to get access to better versions.
Enhanced features include more ecommerce functionality, unlimited number of pages per website, and Google Analytics integration.
They also offer an even easier option called Ready-to-go-Websites, which are designed to get you online extremely quickly.
Yes. All their plans come with at least one free domain for the first year. After that, most domains cost $15 or so annually. They also provide domain registration and domain transfer for a price.