OVH.com In 2019: What Do OVH.com Client Reviews Say?

OVH isn’t the most well-known web hosting provider, but this international company serves 1.4 million customers in 138 countries.

OVH offers a full suite of hosting plans at competitive prices. But does it deliver the value and benefits you require?

Our expert OVH review will help you decide if OVH is right for you.

What Is OVH?

OVH is a leading French-based hosting provider that provides a full range of web hosting and server hosting designed to fit a variety of clients.

Clients include small website owners all the way to large businesses who are seeking the latest cloud infrastructure solutions for their business. VPS hosting plans begin at $3.35 a month when paid annually.

Who is OVH?

OVH was originally founded in 1999 by Octave Klaba in Lille, France. In the following years, OVH began to grow and expand its services across France and the rest of Europe in 2006 when it opened its first subsidiaries in Poland, Spain and Senegal. 

Today, it is the largest hosting provider across all of Europe.

OVH web hosting has a global customer base

The web hosting company also expanded into Africa, the United States and Canada making it a worldwide player in the hosting server market.

OVH plays host to as many as 18 million websites and currently has almost 3 million domain names registered through their service.

OVH Hosting

OVH provides web hosting and email options for customers with a wide variety of needs.

Even entry-level hosting packages come with features that help to make your site reliable, fast and secure.

What Features Come With OVH Web Hosting plans?

Depending on the type of plan you choose, you will get access to several features to make it easier to run your site, and improve its performance.

Features include:

  • Anti DDoS to improve security
  • Custom control panel or cPanel/Plesk control panel
  • Email hosting
  • Toll-free 24/7 phone support
  • An Service Level Agreement (SLA) so you can request service credits for downtime

OVH Hosting Plans

OVH offers a variety of web hosting plans designed to meet the needs of website owners and businesses.

While OVH is an international company, it appears some services are not available in all regions.

For instance, the shared hosting plans do not appear on the U.S website. OVH created a seperate entity for its U.S operations, OVH US. According to the OVH website: “You can only order services hosted in the US through the OVH US website….”

If you’re in the UK, you can take out a shared hosting plan from £1.69 per month. The shared hosting plans come with unlimited traffic, and disk space starts at 100GB and up to 500 GB on the top tier plans.

You will get a free domain for the first year. There are limited 1-click installs, only offering WordPress, Joomla, Drupal and Prestashop.

OVH hosting offers shared hosting for UK customers

According to the general OVH website (not region specific), there are three main ways you can host your web projects with OVH web hosting: VPS, Dedicated servers and dedicated cloud.

OVH web hosting offers cloud and VPS hosting on its international site

We provide a quick overview in the table and expand on these plans below.

Type of hosting VPS Dedicated Dedicated Cloud
Packages VPS SSD, VPS Cloud, VPS Cloud RAM Four dedicated servers available Three configurations available
CPU 1 x 2GHz to 4 x 2 GHz 6 x 3.3GHz to 24 x 3GHz 2 x 6 cores to 2 x ten cores
RAM 2GB to 24 GB RAM 32 GB to 256 GB 2 x 16 GB RAM to 2 x 64 RAM
Storage 20 GB SSD to 100 GB 500 GB 2 x 1.2 TB to 2 x 1.2 TB

Some of their most commonly used services are:

VPS Hosting – OVH offers several different VPS hosting plans that allow you to control your own little corner of the web. Using this server, you will have full control over your portion of the server and are free to use it any way you need without any interference from OVH.

Dedicated Servers – If you or your business needs a little more power or needs to host an Exchange server or various cloud services, OVH offers several different dedicated server options that are broken up by speed, size, and bandwidth. This allows you to save money while choosing the exact type of server that meets the needs of your business.

Cloud – The cloud is here and more and more businesses are converting their local file servers and applications into cloud based services that can be accessed anywhere.

If you want to do this, you need to find a service that can provide safe and reliable cloud services. OVH offers a variety of cloud based plans perfect for anyone looking to create their own cloud on the Internet.

OVH Servers

If you need more powerful hosting options, OVH provides a full suite of dedicated servers for companies with demanding requirements.

The dedicated server ranges includes:

  • Advance servers for small businesses who want servers tailored to their needs
  • Infrastructure dedicated servers that come with powerful processors; highly scalable and secure
  • Storage dedicated servers for backup and distributed storage
  • Premium customizable HG Dedicated Servers for resource-intensive production environments. Ideal for big data and machine learning workloads.
  • Game dedicated servers for secure online gaming
  • OVH.com Reviews by Our Community

    Overall Rating from 15 Reviews by OVH.com Customers

    Support
    Quality
    Features
    Value

    Most Helpful Reviews

    Arno Pakarinen avatar
    Arno Pakarinen itveljet.fi
    Nov 30, 2018

    Nice and cheap but I would not use this to any critical servers. We had our production servers here and they were offline 11h. We did not get any updates about situation and I noticed myself that they were back online after normal automated email from our server.

    I would not recommend this to anyone who want to host any servers that are in production. For personal sites. Good value!

    Visit Host Now →

    Meena MURMU avatar
    Meena MURMU studyguide.info
    Nov 04, 2018

    I am having the worst experience with OVH. I tried to migrate my site from SiteGround (had perfect services) to ovh because of this very cheap 3 Euros/month hosting offer but this was a terrible mistake. OVH is definitely the worst hosting that I used.

    Because of their employers inefficiently, my site (www.studyguide.info) is offline. I have paid the bill, and have been writing emails after emails, have called several times but they respond to the emails neither to the emails. As a result, my site if offline, and I have lost my money.

    Since OVH is not responding at all, I don’t know what wrong with my site and how to correct it. My advice to new or existing website owner, avoid this hosting at all costs.

    Visit Host Now →

    Cedes Familia avatar
    Cedes Familia
    Oct 03, 2018

    LAN is not working for a week! Server is not reachable for a week! Support always responds in several days even in server down case, always says "We truly apologize for the excessive delay of our answer. We are receiving
    more tickets and calls than usual and this situation prevents us from replying
    faster."

    They should add this message in email signature!

    Visit Host Now →

    Load More

    Network Infrastructures and Datacenters

    At the time of writing, OVH supports 27 data centers located around the world including data centers in Canada, Paris, London, Singapore and Australia. OVH supports and maintains its own data centers, instead of leasing equipment from other companies as many providers.

    OVH web hosting has 27 data centers

    The company also provides some of the fastest available speeds in the business giving their customers a minimum of 1 Gbps all the way up to 40 Gbps for the larger customers who require more bandwidth.

    Customer Support and Service

    OVH provides customer support 24 hours a day, 7 days a week, but their solutions are not designed for IT newbies.

    Video: OVH provides tutorials like this one to help customers complete technical tasks on their own.

    Most of their solutions provide you the framework to do what you want but you will have to configure those options for yourself. While you can access 24/7 phone support to help you if something doesn’t work as intended, you may find yourself having to wait.

    Instead, they give customers access to services, like the real-time status data centers, so they can better troubleshoot.

    OVH customers can check the real-time status of data centers

    OVH believes you are the expert and gives you the freedom to run your server how you want without interference from them. That’s why clients can check the status of data centers and run diagnostic tests of their hardware.

    OVH Support options include:

  • 24/7 toll-free phone support
  • Email support
  • Online FAQs
  • Online documentation for dedicated cloud products
  • A forum – currently being migrated
  • What’s OVH Customer Service Like?

    Customer reviews for OVH are mixed. This is no surprise – reviews usually come from customers who feel strongly about a brand, either way.

    Some customers were full of praise for OVH, while others cite frequent and unexplained periods of downtime, and lengthy response times.

    Security and Uptime

    Like many providers, OVH boasts an uptime of above 99%. This figure, of course, doesn’t include any maintenance that must be performed on the server to ensure its continued security and viability moving forward.

    OVH offers some of the best security options in the business as well. As you can probably imagine, if you are hosting an Exchange email server or a cloud based file server for your company, you want to make sure your sensitive data is protected. OVH runs hardware based firewalls to shield your server from attack.

    OVH DDoS Protection

    OVH also employs DDoS security to discourage and prevent denial of service attacks on your server.

    Billing Policies and Procedures

    OVH offers competitive prices on all their many different server options and most are billed on a monthly basis. Some of their larger packages including dedicated servers and cloud hosting solutions also have setup fees associated with them. 

    Unlike other companies, OVH does not offer any refunds on their servers meaning if you aren’t happy, you will be out the money including any setup fees.

    However, OVH does offer a payment extension policy that will allow you to delay billing for up to 5 days if you need a little extra time to pay your bill. This isn’t free time, however, and you will be charged for the additional 5 days when you are billed.

    OVH Pros and Cons

    Are still unsure about OVH hosting? We’ve listed the main pros and cons.

    Pros

    OVH is one of the world largest hosting companies, so they’re definitely getting something right.

    • Affordable hosting packages
    • Detailed tutorials and active community forum
    • Wide range of highly customizable web hosting plans
    • SLA so you get credits in case of downtime

    Cons

    Here we list the OVH cons to consider before making your decision.

    • Limited support options; immediate support isn’t guaranteed
    • Limited 1-click installs – some web hosts will offer hundreds
    • OVH provides a backup tool for some hosting plans, but they don’t carry out the service for you
    • Some plans come with a customized control panel, not cPanel or Plesk

    Is OVH hosting Right for You?

    OVH has some happy customers, and a few dissatisfied ones, too. Key complaints are poor uptime and slow response time from customer service reps.

    OVH offers a wide variety of features and services designed for a wide range of customers. Their systems are setup to expand easily so you can easily add services when necessary as your needs or the needs of your business expand.

    If you are in search of a one-stop solution to host all your needs including cloud solutions, email and web hosting, OVH is a company you should consider. If you are new to web hosting and embarking on a small project, this web hosting provider may not be the best option for your needs.

    Contributing editor: Bronwynne Powell.

    Most Popular OVH.com Hosting Plans

    VPS SSD 1
    Disk Space 10GB
    Bandwidth Unlimited
    Price $3.49 / mo
    Usual price: Get % off!
    Visit OVH.com Now


    • What are OVH alternatives?

      The best OVH alternative depends on what you need your website to do. Bluehost, SiteGround and InMotion are popular competitors with several types of hosting packages. If you need powerful cloud infrastructure, provider like Digital Ocean offers cloud computing platforms.


    • Where are OVH servers?

      At the time of writing, OVH has servers in 27 data centers across the world. Locations include Paris, Canada, Poland, Singapore, London and Australia.


    • Does OVH offer DDoS protection? 

      Distributed denial of service attacks are destructive cyber attacks. These types of attacks can disrupt your site severely. OVH comes with anti-DDoS protection. The solution provides constant protection; there are limits on the volumes of attacks OVH DDoS will protect against.


    • Is OVH good for Minecraft hosting?

      You can rent a dedicated game server from OVH for different online games, including Minecraft. The game server range comes with Anti-DDoS Game and voice chat programs.

    Brian Wu

    About Brian Wu

    Brian specializes in technology and medicine. This isn't surprising given he now has a PhD in integrative biology and disease and an MD with a focus on holistic treatment. In the past, he's been an actor. Brian lives in southern California.

    Connect with Brian

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