Last updated: December 28, 2018
PowWeb Review: “Has Been” Or Serious Contender? We Asked 19 Users
PowWeb was founded in 1999, but like many similar companies, it has now been acquired by the Endurance International Group – the same company that run iPage, iPower and many other shared web hosting companies. According to the PowWeb Migration website, the acquisition appears to have taken place in early 2006.
Currently the company offers one shared hosting plan and appears to be US-based. Much of the site is very similar in look and feel to other EIG-owned hosting company sites, with small businesses and individuals being their primary target market. Pricing is competitive, with a couple of caveats.
PowWeb Hosting Plans
The only web hosting plan PowWeb offers is a simple unlimited shared hosting plan on the company’s Linux server farm. According to old company help documentation, they once used RedHat, but it’s not clear if this is still the case.
The plan includes a free domain name with the ability to host unlimited domains, plus support for MySQL, PHP, SSL, CGI and more features. All are fairly standard at this price point.
No advanced products, such as VPS or dedicated hosting, appear to be offered via the PowWeb site. The company does provide hosted Exchange email and some other bolt-on tools which I’ll run through in the Extras section.
PowWeb don’t mention any uptime guarantees, which is fairly typical for hosts owned by this group. There’s no data about their uptime history on the site either.
According to the ageing migration website, the company’s data centre is located in Waltham, MA in the US. That may not be the case now, though. Other than that, there’s not a lot of information to go on. The site states that PowWeb use Tier 1 backbones and clustered RAID technology together with Dell servers.
The PowWeb forums are used to communicate announcements and provide user-to-user support. These forums are active, but staff announcements are rare, with the most recent pinned post dating from 2006. Staff appear to post every three to four months in the announcements section.
The support portal is identical to many other Endurance International Group web hosting companies’ support pages. Fairly good documentation is provided for users to help themselves, and this is presented with a link through to the support ticket system and a 24/7 live chat tool. Just like their sibling host, iPower, PowWeb offers a US toll-free support number; this number is the same regardless of the country you choose from the site drop-down list, and there’s no international alternative given.
PowWeb in the News
Other than anecdotal blog posts and forum discussions, there’s no big news in the archives that relates to PowWeb. The service appears to be free of any major billing or availability scandals.
PowWeb Control Panel
There’s no mention of Cpanel or Plesk on the PowWeb website. It appears that the company offers a custom control panel, vDeck. Again, this is a common feature offered by its sibling companies. Although vDeck is capable enough, it’s not as user-friendly or attractive as some other solutions.
New PoweWeb users receive a free domain name, plus Google, Yahoo!/Bing and Facebook advertising credits. The company offers a generous referral programme for clients. For less experienced website owners, PowWeb also offers an easy-to-use site builder tool to get a website up and running as quickly as possible.
In terms of free applications, PowWeb offer around 25 scripts which can be installed from the user control panel. These scripts include Joomla, WordPress, phpBB, osCommerce and various guestbook, chat and gallery tools.
PowWeb Money Back Guarantee / Cancellation Policy
PowWeb’s money back guarantee is limited to 30 days. If you cancel outside of this initial 30-day term, you’ll be hit with a cancellation fee of at least $35, and you’ll also need to give a month’s notice to end your agreement. Note that the 30-day guarantee only applies to customers who pay via credit card.
PowWeb are a fairly standard web host with one fairly standard package, and many of the features and terms are interchangeable with other hosting companies owned by EIG. The lack of an international contact number is a negative, but the one thing PowWeb have in their favour is the amount of information left over from before the migration when the company was taken over. Some of this is out of date, but there’s still quite a lot of documentation to be found if you dig deep enough. Whether it’s still relevant or not is another matter. Note when signing up that the price they advertise only applies for the initial contract term. If you want to lock in the saving, you’ll need to commit to a two-year contract.
PowWeb Reviews by Our Community
Overall Rating from 19 Reviews by PowWeb Customers
Most Helpful Reviews
L.G Baines smallbiztoolbag.com
Mar 16, 2013
Dan Brennan laplataumc.org
Jun 01, 2015
Ed Wilkes gearsetmedia.com
Oct 02, 2018
Gunnar Andreassen fontdaddy.com
Nov 15, 2015
Karla Johnson funwithfarawaykids.com
May 19, 2015
Ed Nichols edandesigns.com
Dec 10, 2014
Dave Munro my-online-log.com
Jul 26, 2015
salam zaban salamzaban.com
Apr 13, 2016
Jie Liu kokocipher.com
Aug 03, 2010
Harlan Stockman hwstock.org
Jul 10, 2014
Most Popular PowWeb Hosting Plans
|Price||$4.18 / mo|
PowWeb Frequently Asked Questions
- Does PowWeb provide Windows hosting?
No. PowWeb specializes in Linux shared hosting.
- Does PowWeb have a parent company?
Yes. PowWeb is one of the brands owned by the Endurance International Group.
- Will the price go up when it’s time to renew?
Yes. The company offers an introductory price that will be higher when it’s time to renew.
- Can I get VPS services at PowWeb?
No. The company only sells shared hosting.
- Where are its datacenters located?
PowWeb has not officially announced the location of its datacenter(s).
- Does PowWeb offer phone support?
Yes. The support team is reachable by phone, live chat, or via a form on its website.
- Does it have an uptime guarantee with credits for downtime?
No. PowWeb does not appear to have an uptime guarantee.
- What technologies and languages do its services support?
Customers can use PHP 4, PHP 5, Perl, Ruby, and Ruby on Rails.
- Can it help with transferring an existing site from another host?
No. Migration and transfer services are not offered.
- Will it allow more than one domain per account on any service?
Customers are limited to a maximum of 75 databases, which may limit the number of websites that you can create.
- Does PowWeb provide any software so that I can easily build a website?
PowWeb offers Weebly sitebuilder, so you can create a website using a drag-and-drop interface. The basic package is free.
- Can I upload lots of images?
Yes. Unlimited storage and bandwidth is provided on its hosting plan.
- Does PowWeb provide a control panel?
PowWeb provides vDeck, which is standard with many Endurance International Group hosts.
- Can I get monthly terms?
Yes. Customers can select from monthly or yearly service contracts. You may gain price advantages for selecting longer terms.
- How many email addresses can I create?
PowWeb’s plans feature unlimited email accounts.
- What does the backup policy look like?
The company’s backups run entirely at its discretion, and it does not make them available to customers. As a precaution, be sure to back up your own files if you choose to sign up with PowWeb.
- What one-click installer applications are provided?
It provides one-click installer scripts for many common applications, like WordPress, osCommerce, and phpBB.