ResellerClub Review: How Do 75 Users Rate Their Reseller Hosting Plans?
ResellerClub is a hosting provider based in India that, as the name suggests, focuses on hosting reselling.
The company is part of the massive Endurance International Group empire with offices in Mumbai and Dubai, United Arab Emirates.
Their servers are located in Austin, Texas, the UK, India, and Hong Kong.
They’re hoping to capture more international business with a 24/7 helpline and dirt-cheap prices listed in US dollars. At the time of writing, they were offering substantial discounts on their services. But are they too good to be true?
Screenshot via ResellerClub
Common Hosting Features
Across its offerings, ResellerClub has some features in common:
- 30-day money-back guarantee
- Choice of servers
- SSH access (full root on VPS and dedicated server plans)
- cPanel or Plesk control panel
- One-click installs
ResellerClub Reviews by Our Community
Overall Rating from 75 Reviews by ResellerClub Customers
Most Helpful Reviews
Thomas Schittli kleiderdienst-tabitha.ch
Sep 14, 2018
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Diego Vaz cyphertree.com
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Roy Parker thebutternutcompany.com
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Amrita Sampath amritasampath.wordpress.com
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Josh Brown the-online.com
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Gilgy Parson chiji8976
Jun 26, 2018
ResellerClub offers reseller hosting, true to its name. They have both Linux and Windows hosting available, which extends across the company’s other options. Unless you need a Windows-based server application like Exchange or Microsoft SQL Server, I recommend Linux because almost the whole hosting industry runs on it.
While their name refers to reseller hosting, it’s not their only offering. The company seems to be promoting itself as a web hosting jack of all trades.
Like any web hosting provider worth its salt, they have shared hosting plans. Both Linux and Windows plans are available. Again, I recommend you stick with Linux unless you need a Windows server application.
Shared Plan Features
Linux shared hosting plans include:
- Choice of Ubuntu or CentOS
- Datacenters in India, the UK, and the US
- 30-day money-back guarantee
- SSH access
- Development tools
- Unlimited transfers
- Unlimited bandwidth
- Unlimited storage
The rates for their shared hosting plans are competitive.
Their storage space and transfers are unlimited, or as is common in the industry, “unlimited.” That is, they’re unlimited until your website starts to see traffic that causes a drag on the server (and thus other customers).
At that point, they will cut you off or require that you move to a more advanced plan like a VPS.
Still, they have a few nice perks.
ResellerClub offers SSH access on its shared plan, something that a lot of other hosting companies offer only on VPS or dedicated server plans.
They also offer easy upgrades when you outgrow your shared plan.
They offer the usual stable of tools for supporting web apps like MySQL, Perl, PHP, and Python.
The Python version is 2.6.6. While the Python community has moved on to version 3, version 2 is still supported because there are substantial differences between the two.
Many of the big Python libraries are supporting version 3, so those who need Python 3 would be advised to look elsewhere.
Screenshot via ResellerClub
The basic plan only allows you to host one website, but with the highest tier you can host unlimited domains.
They also offer free website migrations, email hosting, and 1-click installers.
Not only does the company offer reseller hosting, but they’re also in the game of reselling themselves with HostGator plans.
Given that there’s a bit of a markup on their prices and that HostGator offers a 45-day money back guarantee over ResellerClub’s 30-day guarantee, if you’re looking for a HostGator plan, you’re better off dealing with them directly.
While there’s nothing that makes ResellerClub stand out, they have some solid hosting features for a very reasonable price.
If you need a VPS plan, they offer them.
All of their VPS plans are Linux-based. You do get a choice of two distributions:
Again, the prices for VPS plans are quite reasonable.
As with other providers, the price you pay depends on how beefy a virtual server you want. The number of CPU cores, RAM, and storage space all go up with each tier of service.
The maximum is four CPU cores, eight gigabytes of RAM, 240 gigabytes of storage and three terabytes of bandwidth.
As with the shared plans, you get cPanel for free. You also get full root access, though this is a standard feature.
ResellerClub’s VPS plans are semi-managed. The hardware upgrades and patches are taken care of, but you’re on the hook for everything else.
With most other comparable plans offering managed hosting, that’s one strike against them unless you really like system administration.
Because a business that is big enough to need a VPS is likely to be big enough to attract DDoS attacks, the company offers DDoS protection.
Other security features include an SSL manager and ClamAV antivirus.
ResellerClub also offers hosting by Bluehost, which is a good VPS provider in its own right.
It’s actually slightly cheaper to go with Bluehost via ResellerClub than to buy directly from Bluehost. ResellerClub has also introduced a fourth tier to Bluehost’s VPS offerings, which can tip the scales in ResellerClub’s favor.
WordPress has come very far from its humble origins as a blog engine, becoming a full content management system (CMS). Due to its popularity, web hosting providers are catering to people who want to run WordPress-based sites.
The company touts its automatic updates to the latest versions of WordPress.
ResellerClub also caches its WordPress pages to load quickly.
There are several tiers, as with the company’s other offerings.
- Number of cores
- storage space
If you’re running a light-traffic blog, you can get by with a lower tier.
WP-CLI is also supported. As the name suggests, it’s a command-line interface for WordPress.
They also offer SSH access for WordPress plans. This is an interesting approach, as most providers only let WordPress users maintain their blogs from the web-based control panel.
No Money-Back Guarantee
If you go with a WordPress plan, you should be aware that ResellerClub’s money-back guarantee does not apply.
You have to use a one-click install version of WordPress on a cloud server if you want this guarantee.
No SSL Certificates
The company doesn’t provide an SSL certificate with its WordPress plans. You have to buy the certificate separately from the plan.
With new versions of Chrome marking plain HTTP (as opposed to HTTPS) as insecure, an SSL certificate is a must these days.
No SSL Transfer
If you thought you could just use an existing certificate, you’re sadly mistaken. You have to generate a certificate from ResellerClub’s WordPress hosting panel.
Needing to buy another SSL certificate will add another expense to your hosting bill. You might want to think twice about a WordPress plan if this is important to you.
If you really, really want a dedicated server, you can get one from ResellerClub.
Think Twice: VPS May Be a Better Option
These days, VPS hosting offers the advantages of a dedicated server without the whole, you know, dedicated server.
A hardware server has to be wired up, have the OS and software installed, and if you bought more server than you needed, you’re stuck with it until the contract is up.
Still, the rates are competitive, though more expensive than VPS.
The rates go up depending on how powerful a server you get.
As with VPS, you get full root access. But you may not need it all that much.
But unlike with VPS plans, ResellerClub only offers fully-managed dedicated servers.
ResellerClub will take care of the following, while you are expected to handle the rest:
- cPanel installation and management
- Server hardening
You have a choice of Linux or CentOS, just as you do on their VPS plans.
Set It and Forget It
If you really want a server where you can just “set it and forget it” like an infomercial product and you can afford a dedicated server, you might want to consider this option.
As with the company’s other offerings, you get cPanel on dedicated servers, which should take some of the pain out of management. They promise virtual network computing (VNC) access soon.
And yes, they have a 30-day money-back guarantee. (I’m starting to sense a theme.)
They also offer features that are ancillary to web hosting, which can be useful.
ResellerClub offers access to G Suite, Google’s suite of web apps, like Gmail and Google Docs.
Sure, you can just get those for free, but if you’re a business, you need to keep a professional front with your own email address.
Why Not Buy From Google?
ResellerClub says that if you’re buying their other services, you can access G Suite from their control panel.
This might be attractive if you’re operating a virtual company. You can host your website and let your employees connect from the same place.
They also offer standalone e-mail service.
Need to build a website? They have their own site builder as well as Weebly.
There are also plug-ins available for your site.
Service and Support
No matter how much uptime a web hosting provider advertises, some things will go wrong. Maybe a server has a disk crash. Maybe you fat-fingered your HTML. Whatever the cause, you need to get your site back up, pronto!
The biggest measure of a web hosting company should be how well it helps you solve your problems.
Before you sign on the dotted line, you should see how easy it is to get in touch with them in the first place.
Screenshot via ResellerClub
ResellerClub has a standard ticket filing system on their website. They also have phone numbers in India, the UK, and the US The lines are all 24/7.
A live chat option would be even better. Some people just aren’t fans of using the phone. Live chat is so common among web hosting companies that it’s become almost expected.
They do have a knowledgebase of common problems. The knowledgebase is searchable, but you can also drill down through menus based on topics. The design seems to be bare-bones.
They also have marketing materials for resellers available.
In the US, ResellerClub accepts:
- Credit cards
- Wire transfers
The payment methods vary by country, however. You should check with ResellerClub for details.
How does ResellerClub compare to other hosting providers? It might be best to compare ResellerClub to the companies whose services it resells in the areas that web hosting providers are most interested in: shared hosting plans and VPS.
As mentioned before, ResellerClub offers a 30-day money-back guarantee, while HostGator’s guarantee lasts for 45 days.
As with ResellerClub, HostGator offers unmetered bandwidth and transfers, though in practice this means “as long as you don’t use too many resources.”
ResellerClub has cPanel. HostGator has cPanel.
HostGator offers free backup and restore, while ResellerClub only offers backup as a separate service with CodeGuard (this extends across the company’s entire range).
Bluehost also has comparable VPS offerings, but ResllerClub’s own servers are more powerful than Bluehost’s plans. If your application has more requirements for raw power, this might be a reason to go with them.
Bluehost’s VPS plans are fully managed, so you don’t have to manage everything, in contrast to ResellerClub’s semi-managed servers.
SiteGround also offers both shared and VPS hosting. The company’s most basic shared hosting plan is even cheaper than ResellerClub’s offerings.
As mentioned earlier, support is something you should consider beyond the price of the service. HostGator, Bluehost, and SiteGround all have live chat support, while ResellerClub doesn’t.
Even if you buy a plan from a company ResellerClub partners with, your first line is still ResellerClub’s support.
Pros and Cons
Like all web hosts, ResellerClub has advantages and disadvantages. Whether it is right for you will depend upon your needs.
- Money-back guarantee with most products
- Professional, live support with all tiers of service
- All plans are built for reselling
- Limited feature set
- Some features require sign up to see
- Secure sockets layer (SSL) certificates cost extra
ResellerClub, backed by Endurance International, has some inexpensive and solid offerings. If you can get by without some of the creature comforts like fully-managed VPS servers or live support chat, you might want to consider them.
Some of the features that other providers throw in for free, like backups, negate some of ResellerClub’s cheap prices. Their business model is similar to a low-fare airline: cheap prices for bare-bones service.
ResellerClub Frequently Asked Questions
- Where are their datacenters?
While ResellerClub offers datacenters in both their native India, the UK, and in the US, and Hong Kong. The US servers are located in a Data Foundry datacenter in Austin, Texas, but the company doesn’t specify exactly where their other datacenters are located.
- Is their version of cPanel the stock version or a custom version?
As far as we can tell, ResellerClub’s cPanel is the stock version.
- What security features do they offer?
On their shared plans, they offer hotlink protection, “leech protection,” and ClamAV antivirus.