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Web Hosting Hub In 2018: What Do Web Hosting Hub Client Reviews Say? We Asked 159 Users

webhostinghub.com
Location:US
Founded:2001
Phone:877-595-4482 x865
Address:Web Hosting Hub 3629 Sentara Way Virginia Beach, VA 23452 USA

Should You Host With Web Hosting Hub?

Web Hosting Hub boasts that it offers the "best website hosting," but is this true? Read on to find out!

Background

Founded in 2010, Web Hosting Hub is a Virginia-based company offering web hosting solutions to over 40,000 customers. The company runs two datacenters, one on the east coast and one on the west coast, and employs over 200 people (all of whom are based in the US).

Web Hosting Hub home

The company aims to provide reliable, scalable, and affordable solutions designed to fit every need, from blogs to e-commerce storefronts.

What Hosting Options Does Web Hosting Hub Offer?

Web Hosting Hub offers one type of hosting: shared hosting. The company does not offer any type of advanced hosting solutions, such as reseller or VPS hosting or dedicated servers.

At the time of purchase, you do, however, have three different shared hosting plans from which you can choose.

Web Hosting Hub hosting options

When deciding the option that best fits your needs, you will be looking at the number of websites/domains you want hosted on your account, the number of databases you need, and whether you want to choose which datacenter hosts your account.

Choosing the Right Plan

Web Hosting Hub Features

  • Free '.com' domain
  • 24/7 technical support
  • Unlimited traffic, space, DBs
  • WordPress integration
  • 90-day money-back guarantee

However, if you need more guidance, here's what Web Hosting Hub suggests:

Plan Cost Use
Spark $4.99/mo Entry-level
Nitro $6.99/mo Growing site
Dynamo $8.99/mo Established Site

Web Hosting Hub does make it easy to change plans at any time using the provided cPanel, so if you find at a later date that you have chosen a plan that is too big or too small, you can correct this issue.

Web Hosting Hub: Why Buy Hosting From Them?

  • Over 300,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate Web Hosting Hub as 4.3 out of 5 – Excellent.

What All Plans Include

Regardless of which plan you choose, you will get:

  1. A free domain name.
  2. Unlimited solid state storage.
  3. A free SSL certificate.
  4. Unlimited bandwidth.
  5. Unlimited email accounts and inboxes.

Other Features of Web Hosting Hub Plans

Other bonuses include advertising credits to help you get the word out about your new website and a premium website builder. Web Hosting Hub will also personalize your onboarding process so that you can get your website up and running with as little hassle as possible.

Web Hosting Hub hosting extras

To manage your website, all plans come with a cPanel. You can access and transfer your files to the servers using SSH tunnels to ensure that everything is secure and your files do not fall into possession by unauthorized parties.

You can extend the functionality and feature set using the one-click script installation tool. This allows you to easily install things like WordPress, forums, contact forms, and so on.

You can easily upgrade or downgrade your plan at any time, so if you are not sure which option is the best fit for you (either now or in the future), you do not have to worry about being locked into an option that's unsuitable.

Web Design Options

In addition to its web host packages, Web Hosting Hub offers web design packages. These packages are customizable offerings aimed at small- to medium-sized businesses, and they come with access to a dedicated, in-house design specialist to ensure that you get the website that best fits your needs.

Web Hosting Hub web design

Web design packages also come with bonuses like free hosting and free updates to your design for one year. You have 100% ownership of the design that Web Hosting Hub creates for you.

Customer Service and Technical Support

Web Hosting Hub strives to provide top-notch support, which means that you get help even before you run into any issues. In addition to the personalized on-boarding process all new customers receive, you can get assistance with things like migrating your site over to Web Hosting Hub from your old provider.

Web Hosting Hub customer support

If you ever have any questions, comments, or concerns, the Web Hosting Hub team can be reached 24/7 via Skype, live chat, email, ticketing center, and telephone. All of Web Hosting Hub's technical support staff members are based in the US.

Behind the Scenes

Immediately after logging in, you are redirected to what Web Hosting Hub calls its Account Management Panel. Here, you can manage your account, billing options, domain names, and services, as well as see what special offers Web Hosting Hub is currently offering.

Account Management Panel

While most of these actions have their own pages, the landing page does have links to the most frequently used options.

Landing Page: Manage My Account

In this area, you can see if there are any notifications related to your account. You can also quickly update your billing information, reset your password, register a new domain (or transfer one you already own), update your personal information, and make changes to your web hosting plan (including upgrading or downgrading).

Manage My Account

Landing Page: poipoiw.com

Next up is a section devoted to website management tools. Our website's URL is poipoiw.com, but your account will obviously display your URL.

management tools

Here is where you will launch your cPanel, manage your email accounts, install software (including BoldGrid, the website builder), install your SSL certificates, manage your domain names and the websites to which they point, and back up/restore data.

cPanel

While Web Hosting Hub has branded the cPanel, the company has not made many changes to the default cPanel configuration. As such, you should have no issues transitioning to Web Hosting Hub if you have been hosting your website with another company that offers cPanel (though we want to note that even if you are new to cPanel, you should not have a hard time figuring out where the various settings are located).

cPanel

The left and middle portions of the screen contain links to assorted settings. As with all cPanel implementations, options are divided into the following categories:

  • Preferences
  • Email
  • Domains
  • Top Applications
  • Software
  • Files
  • Databases
  • Metrics
  • Security
  • Advanced [Features]

The panel located on the right-hand side shows your website's resource allocation and how much of that is still available.

Customer Support

If you ever have any questions, comments, or concerns, the Web Hosting Hub team can be reached 24/7 via Skype, live chat, email, ticketing center, and telephone. All of Web Hosting Hub's technical support staff members are based in the US.

Advanced Customer Support

Web Hosting Hub strives to provide top-notch support, which means that you get help even before you run into any issues.

In addition to the personalized on-boarding process all new customers receive, you can get assistance with things like migrating your site over to Web Hosting Hub from your old provider.

If You Like This Host, You Might Also Like iPage

Both iPage and Web Hosting Hub are providers of shared hosting plans that include an unlimited allocation of resources, solid website building tools, a free domain name, and many other features.

iPage Is Cheaper

iPage is slightly cheaper than Web Hosting Hub, but Web Hosting Hub boasts better customer service. Both companies offer 24/7 support and offer multiple methods by which you can contact them, but Web Hosting Plan offers personalized on-boarding as well as support for things like migration.

Web Hosting Hub also offers a better money back guarantee. iPage offers a 30-day money back guarantee, whereas Web Hosting Plan offers a 90-day money back guarantee.

Web Hosting Hub Offers More Options

Web Hosting Hub's websites are managed using a cPanel, while iPage offers a proprietary control panel designed for ease of use (if you are unfamiliar with cPanel, you may find iPage's offering slightly more intuitive).

All in all, iPage is cheaper and slightly easier to use, while Web Hosting Hub offers better customer service and offers a better feature set.

Web Hosting Hub FAQs

In addition to the FAQs listed below, here are a couple of special interest.

Does Web Hosting Hub offer any type of hosting besides shared hosting?

No, Web Hosting Hub offers only shared hosting plans. If you outgrow a shared hosting plan (or you are in the market for an advanced hosting option, such as VPS hosting or a dedicated server), you will need to seek out other web hosting providers.

Does Web Hosting Hub offer any type of uptime guarantees or service level agreements (SLA)?

While Web Hosting Hub mentions that they have seen a 99.9% uptime with its hosting services, the company does not offer any type of uptime guarantee or service level agreement.

This means that, if Web Hosting Hub sees technical issues that affect the availability of your site, you do not have any recourse financially (except to cancel your account and move elsewhere if the service is sufficiently unsatisfactory).

What does it mean when Web Hosting Hub says that they offer unlimited bandwidth, storage, and email?

Web Hosting Hub's "unlimited" resources policy is designed to meet the needs typical of a personal website or a small business.

It is not, however, intended for "computationally intensive software," resource-intensive websites (such as those featuring a large number of high-resolution images, audio clips, and streaming videos, those with high levels of traffic, or both), or as a free file download system, data warehouse, or archiving website.

Web Hosting Hub considers all of these use cases more appropriate for a dedicated server.

Check out more FAQs below!

Web Hosting Hub Quick Overview

This quick overview should be helpful in comparing Web Hosting Hub to other hosts you are interested in.

Specializations

  • Shared hosting options
  • Scalable plans
  • Comprehensive packages.

Shared hosting options

By "Shared hosting options," we mean that Web Hosting Hub offers shared hosting options. The company offers three different kinds of shared hosting to choose from.

If you find the sheer amount of choice available with other providers overwhelming, consider Web Hosting Hub. They have attempted to simplify the number of choices to make it easier for you to overcome the initial hurdle of, "Which plan and package should I buy?"

Scalable plans

By "Scalable plans," we mean that Web Hosting Hub's plans are easy to use for beginners, yet they are can grow with you to business plans that need more resources for their online stores.

Comprehensive packages.

Web Hosting Hub's comprehensive pages include everything you need to get up and running with a website, plus more. You do not have to worry about purchasing the right add-ons to ensure that you can do what you want to do with your website.

These features include free domain names, solid-state drives for storage, and one-click install for scripts to extend the feature set and functionality of your website. You will also get personalized on-boarding to make your launch as stress-free and easy as possible.

Migration policy

There are two ways by which you can migrate your website to Web Hosting Hub:

  • Using cPanel Tools
  • Manually

Using cPanel Tools

If your current web host has you managing your website with cPanel, migrating your website to Web Hosting Hub is easy. Using the cPanel for your existing web host, you simply create a backup of your website, download your backup, and upload your files to Web Hosting Hub.

Furthermore, Web Hosting Hub provides you with a temporary URL, so your site will not see any downtime during the migration process.

Manually

If your current host does not use cPanel, the migration process will be slightly more complicated (though if you are using WordPress as your content management system (CMS), there are scripts that you can use to automate the process).

The process is very similar to that for used for migrating cPanel sites, but you don't have the built-in shortcuts to expedite the process. However, you'll still receive a temporary URL so that you do not see any downtime during the process.

Regardless of which option you use, Web Hosting Hub makes it clear that its team would be more than happy to help you through every step of the migration process.

Quality of support material

Web Hosting Hub provides very good support material on its website (this is most likely due to the fact that it is owned by InMotion Hosting, another web hosting company that offers top-notch self-help resources).

In addition to multiple FAQ pages, Web Hosting Hub offers a getting started guide and multiple tutorials on things like email handling and domain management.

Control panel

You will manage your website using a cPanel Control Panel. While Web Hosting Hub has branded the cPanel you will use, the company has not changed it very much from the default configuration.

Datacenters

Web Hosting Hub operates two datacenters. One is in Los Angeles, CA, and the other is in Virginia Beach, VA (where the Web Hosting Hub headquarters are located).

The entry-level plans do not allow you to choose between the two datacenters, but the mid-range and high-end plans allow you to choose where you want your account hosted.

Money-Back Guarantee

While Web Hosting Hub does not offer free trials, it does offer all new subscribers a 90-day money back guarantee. You can take advantage of this guarantee simply by emailing the support team with your cancellation request.

If, after 90 days, you decide that Web Hosting Hub is not a good fit for your needs, you can cancel your account and receive a pro-rated refund for services that you have already paid for.

Lowest Price

Plans begin at $2.99 per month.

Backup Policy

When purchasing your web hosting package, you can opt for automated backups as an add-on service (Web Hosting Hub does not automatically back-up its servers). Automated backups are capped at 10 GB in size.

You can backup your own website using the included cPanel at any time.

If you ever find yourself leaving Web Hosting Hub, the converse of above is true. It will be fairly easy to migrate your site to a host that offers a cPanel, while anything else will require you to undertake a manual migration process. Web Hosting Hub does not indicate that there is anything that you cannot take with you to another web host.

Sitebuilder Included?

All hosting plans include access to BoldGrid, a premium website builder that allows you to build your website using a drag-and-drop editor.

BoldGrid builds your website on top of the WordPress platform, but you do own all of your work. BoldGrid comes with beautiful, free themes that you can use, so you do not have to start with a blank slate. The drag-and-drop editor makes changes easy, and all pages are, by default mobile friendly.

Alternatively, Web Hosting Hub offers comprehensive web design packages. If you opt for either the mid-range or high-end web hosting packages, you will receive a coupon that gets you a discount off of Web Hosting Hub's web design services.

PCI

Unfortunately, Web Hosting Hub is not PCI compliant.

Pros and Cons of Web Hosting Hub

Like all hosts, Web Hosting Hub has pros and cons you should consider.

Web Hosting Hub Pros

  1. Inexpensive for all of the features you get
  2. A provider that offers just a few, simplified options when it comes to hosting, reducing decision fatigue — if you find yourself overwhelmed by the offerings of other providers, Web Hosting Hub might be a breath of fresh air for you
  3. Offers top-notch customer support that is available to you around the clock.

Web Hosting Hub Cons

  1. Not PCI compliant
  2. Does not offer advanced hosting, so if you need other types of hosting, you'll need to change providers — depending on the exact migration process involved, you may see some website downtime during this changeover period
  3. A provider whose offerings are strictly aimed at those with personal websites or small businesses. Its terms of service (TOS) explicitly states that the company offers unlimited resource allocations, but they are not to be used for scenarios where a dedicated server would be a better fit.

Final Thoughts

If you're in the market for a web host that keeps its feature list minimal while still providing everything you need to launch a website, Web Hosting Hub is a solid choice.

Though it's not PCI compliant and lacks more advanced options, it is relatively inexpensive and includes excellent customer support, making it a great option for beginners and experienced users with standard needs.

Last updated: 2018-11-08

Most Helpful Customer Reviews

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I want to start this off by saying that I am no professional when it comes to web design. Long story short, I was attempting to merge a test website and live website together one afternoon and lost everything in the process. I mean, I lost Everything.

I couldn't access any site files, couldn't edit my website and I couldn't even see my website layout. It's safe to say that I was freaking out. My website is the most important thing for my clients and potential clients to access, and it needs to be functioning all the time.

I thought I would have to start from scratch after working on my new site for about 5 months. I instantly contacted WebHostingHub and was connected with Brian K. in about 5 minutes.

I told him my situation and he handled the rest...literally. Within a matter of 15 minutes, everything was back up and running! He was extremely patient with me and had an answer for everything!

Brian K. with WebHostingHub is the man! I even took the time to email his manager and insisted Brian be promoted to the top!

I have been with WebHostingHub for over 5 years now, and they have been nothing short of excellent every step of the way. Contacting them is quick and easy....and they actually respond every single time! I highly recommend WebHostingHub for your website needs.

They are outstanding and will do what it takes to make sure that you are taken care of. WebHostingHub.....you guys are my heroes!!

 
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Web Hosting Hub have been great to deal with when it comes to domain registration and hosting. I've had a really good experience for a number of years which is why I continue to renew my service as well as introduce their services to more of my clients. I'm particularly impressed with their online chat when I need support, even late on weekends! Keep up the great work!

 

159 Reviews of Web Hosting Hub By Our Users

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I have been with this company for a few years, and until now haven't had any real problems. My site has been down for the past 2 days and trying to get somebody to answer or deal with my questions is almost impossible. They don't seem to really care. Based on this experience, not sure I can recommend them.

 
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I needed to switch from my prevoius shared hosting account that was quite slow in google terms this days and I stumbled on hub webhostinghub.com. I can say for sure that my site is faster right now thanks to their SSDs hard drive which was just what i was looking for. Their Unlimited Disk Space is a relief cos i had limited Disk Space on my previous web host.

That really comes handy as i develop more content for my site. I really don't care about their other features right now but i will say I'm satisfied with what I'm getting right now. Good bargain for a relatively competitive price. Thanks Guys!

 
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Every time I reached for technical help, service was always great. Webhostinghub always provided a very knowledgable technician who took care of my needs in a jiffy. The waiting time has been correct, I would say even quicker than expected. Time wise: I reached for help at various times, morning, afternoon and even late at night service was not good, since good is the enemy of great––Iti was GREAT.

 
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I have been using Web Hosting Hub for years. Even though I am not currently active with my business, I just renewed with them for another 3 years. And, I have helped others get set up with them as well.

First and foremost you can not beat the service! I don't care what time of day you call you get a knowledgeable and helpful person on the phone. As I was looking for a new host I found these folks.

Reasonable fees and the biggest draw; an American company with Americans answering the phone. Everything about them is on the up and up from hosting, billing, email service and the free software options are more than sufficient to get a web site up and running. I did speak with them about building a wordpress site for someone and they were extremely reasonable. I am a very satisfied customer and can recommend them to anyone needing hosting services.

 
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Web Hosting Hub has the best technical support! I've had many web hosting providers and WHH is by far the very best there is out there. They are pleasant, timely, and have a wealth of knowledge.

I like them so much that I made my mind up and I am renewing for another 3 years. Thank you guys!!

 
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I've been with Web Hosting Hub for years and from even before paying my first bill I knew they were different! They helped me move my CPanel settings from my toxic previous host and helped set me up with the perfect plan. Years later they're still my go-to host; I host dozens of sites with them and always recommend them to my clients.

The fact that you have 24/7 friendly tech staff on hand really makes you feel like a VIP. Server performance is fantastic and up-time seems like 100%. I'll be sticking with WebHostingHub for years more!

 
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They are incredibly inflexible. they autobilled to my account and would not reverse it 1 day later. They said that they sent autorenewal notice.

They may have since the email they had had been gone for over a year. I do a lot of hosting, but none of it will be with these folks again.

 
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These guys are awesome. Never have a problem with them. seems too good to be true, but it really is. lol! I will keep using them for a long. long. long. time. ShufordTech.com

 
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We have been using Web Hosting Hub for a year now. They are very responsive on their instant chat. I have used live chat in peak times and also off hours and they are always available and very helpful.

If they don't know the answer immediately, they research and find out quickly. Their cpanel is clean. The instructions on their site make things very easy to find and use.

It is a good hosting for newbies to the webhosting world. Value is good for a one site host. It is unlimited for disk space/bandwidth.

But not unlimited for multiple sites. Supports Wordpress nicely. Has a wysiwyg website builder that works well and is easy to use.

 
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I'm new to website development, having launched my first site (scrfemfanclub.com) just 2 weeks ago. My online instructor (Geoff Blake from Ten Ton Online) strongly recommended WebHostingHub, based on his extensive experience, and I'm very glad I followed his recommendation. Due to my inexperience I made many mistakes when setting up third-party email, and when setting up several of the WordPress plugins I installed, causing multiple instances of 506 errors.

As a result I've called Tech Support 4 or 5 times, and the performance on each call was a 5 out of 5! All technicians were courteous, professional, and had no trouble resolving my issues quickly. And on each call I waited less than 5 minutes to be connected, which helps to relieve the stress of having your website down.

At the end of the call each technician reassured me that they are on call 24/7 and are happy to help. I'm hoping I make fewer mistakes as I learn more, but I won't hesitate to call Tech Support if I do!

 
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After reviewing several other Hosting sites, I determined WebHostingHub.com was the best for me for a few reasons. They have 99.9% up time, They support multiple domains and my #1 reason 24/7 support and the reviews from other
clients were very positive. I am fairly new to using a Hosting site and needed some help over the past few days in
setting things up and both support personnel where amazing.

I used their Chat also and they were also excellent. Very patient, willing to help, knowledgeable, offering additional documentation and alternatives. Whether by Chat or
on the phone, I did not have to wait long to be connected. At this point everything I've needed is working and I couldn't be happier!!

 
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WOW, I am Totally impressed with the service that Brandon L gave me today. It is in the evening and the entire day I was searching for a competent hosting chat provider. I talked to my current / now former hosting provider and spoke to 4 techs and None of them could answer any of my questions.

They were very vague and didn't pinpoint my exact question. Whereas Brandon L., man alive, he's awesome!! I think his service is the Gold standard of what support should be like.

Learn from him. Bye, Sharon G. United States

 
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My experience has been that people who understand and work on tech support lines don't understand how Frustrating & Exhausting it is for us who don't. Concepts that they think are simple seem Greek to me. For this very reason, I am so grateful for the tech team (Cory P., Adam, Tim E., just to name a few) with WebhostingHub.

All but one tech (and I have spoken to at least 5 different ones at this point) have been amazing. They explain things in layman's terms, are very patient, kind, courteous, and most have a great sense of humor. If you think you will need tech support, then this is the company you want to host your domain name with. Also, I don't experience annoying error messages as I did with my last web hosting company.

 
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I'm not new to IT but am to webhosting/wordpress, etc. I've made plenty of mistakes and Web Hosting Hub has always been close at hand to fix my goofs and advise me so I won't repeat them. I love the live tech support, not the first I've had the chance to utilize but certainly the best in the industry. If you're wanting to start a web business and are unsure of a host, Web Hosting Hub is your answer!

 
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WebHostingHub provides up-to-date versions of all popular features (Wordpress, PHP, MySQL) and many more (which I will probably never use). What I like most is the excellent support. Personally I use the Chat support most. They are patient, friendly and (in most cases) knowledgeable and even try to help out beyond the scope of their formal responsibility (like tips about coding or scripting).

 
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Web Hosting Hub provides very good customer support. The hosting bundles available are what needed for any self-hosting Wordpress site and beyond. Plus there is plenty of information available on the most common tasks for both beginners and advanced users

 
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i've used many hosts but found a home for our site with webhostinghub. the price is competitive and mostly, i never need to think about my hosting company as nothing is ever going wrong, and the support is outstanding so i'm not too concerned if it did. they are always there to help with anything server related i send their way

 
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Most of the times you will be put to talk online with a very helpful person no matter how late it is in the night, or early in the morning. You can ask them any question, whether it's dumb or technical. They will try to really search the answer for you.

Asking them questions and getting superb answers from them sometimes make me feel lazy. I have contacted them on several occasions. They have helped me to set up symbolic links according to my wish and needs.

Sometimes, they even went far enough to explain technical stuff to me. They have helped me find the best plans that are available for me. Very good service overall.

 
3 stars
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2 stars

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I won their free Shared Hosting Spark package a year ago. That comes with a free domain and the so-called SSDs. The main problem I face was the site uptime.

Which was ridiculously bad. When Google release a SEO note that SSL will impact site ranking in search engine, other sites like WebhostingBuzz offer their customers the installation of certificate for free. But when I asks for the help in webhostinghub, they asks for extra money.

Support center is very unhelpful if you face any real headache. I recommend you to stay away from webhostinghub. And thankful to the giveaway that I didn't spend my money on this crap.

 
1 stars
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0-3 months all well

4-6 months
Constant bandwidth notifications. Site was used for development only. No traffic but myself.

Robots rejected all bots.
6-11 months
After that site was parked and host given up on. I continued getting warnings till eventually everything on the server disappeared. They had no explanation how or why.
12th month
received multiple notifications of my site being hacked and how it was my fault

Summary:
Worst hosting service I have ever had and I have been developing for over 10 years.

 
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I've had such a great experience with Web Hosting Hub. I've been with them for a few years now and I have no intention on leaving. Their prices are great and they have incredible customer service.

Whenever I need them, they are extremely quick to answer. And every time I've contacted them with a question, not only will they answer it themselves, but they will also provide me with a link to a few support articles they have. I highly recommend Web Hosting Hub to anyone needing great hosting service with a great value.

 
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im been using hostings since 7 years like Lunarpages, godaddy, and more... but no one give me a chat service so perfect like in Motion, thanks for your time and help doing some things in my hosting.

 
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5 stars

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I choose Web Hosting Hub after careful online research and I was not disappointed with my choice. I asked to speak with the professional who would be creating my website so that I could be reassured that we were both on the same page. We were.

After these initial discussions I was in contact with my web designer whenever I needed. Throughout this process all my questions were answered forthrightly and on a timely basis. My circumstances were a bit unusual in that I was unable to continue with the design for almost four months due to job constraints.

Web Hosting Hub waited patiently until my situation was resolved and then picked up right where we had left off. When time came for launching my website they walked me through the whole process and continued to answer any questions and work out any glitches. I am completely satisfied with my working relationship with Web Hosting Hub.

In addition let me add that on those occasions when I need to talk to a friendly voice at midnight or beyond for help with solving other problems that I was having Web Hosting Hub was there. They're good!

 
4.5 stars
Support
4 stars
Features
3 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I migrated to Hub from HostGator, and I love it. Though, the features are pretty much exactly the same... It still has a great hosting service for all of my clients websites.

Their support is great, especially when I have issues sometimes installing WordPress. They're pretty much on top of Everything. Overall, great experience with Hub...

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Last night I was fighting a losing battle trying to get my first web site published. I avoided using the chat help function, for I considered that usually first level support can actually confuse the issue further. I thought I could battle on, and I'd eventually work it all out.

My confusion was growing though, so I entered a question/s in the chat dialogue box. Five minutes latter I was back to work - all issues sorted. I must say I was very impressed.

Brian M (I think was the operators name), was courteous and obviously has a depth of understanding of the product surpassing what I'd usually expect from first level support. Thanks Web Hosting Hub, after this experience I know where my hosting $ is going to be spent! Regards,
A very satisfied customer. Damien Lane.

 
4 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Great web hosting, similar company to HostGator. I got the plan that was 3.99 a month, one of the cheapest plans out there at the moment. Hostgator is just a tad more expensive but in my opinion their servers are better when it comes to performance.

When I went to scamadviser to see if this was a legitimate host, it was a great review. So I immediately went to Web Hosting Hub and tested out their control panel, WordPress setup, and other things. Everything seemed stable so this is a definitely go-to host if you're on a tight budget.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I just wanted to write a quick note to say that I had the privilege to speak to Anthony S today to resolve an issue on my client's website. She just moved her hosting to your company and it's great to know that you have people as attentive and detail oriented as Anthony making the transition great. We were having some troubles migrating her sites but with Anthony's help, everything was resolved within minutes.

Thank you for the help today. Alex Navas
www.AlexNavas.com

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I’ve been very happy for the last year and a half with Web Hosting
Hub. Their servers are
fast (faster than
GoDaddy, maybe a
little slower than
Squarespace
), their
tech support is very
responsive (via email – answered in less than an hour) and helpful. With a standard cPanel
interface, unlimited
sites, storage and
bandwidth, what’s not to like??

 
Screenshot of http://weightlosswestchesterny.com
2 stars
Support
1 stars
Features
3 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

the support was pretty good when I started a few years ago, but really declined lately. There are only 2 people on their staff who work with clients who actually know what they are doing. Most of the time you just argue with them as they bucket you in a category where they don't need to do anything.

Then I had a real problem - wp kept overwriting my .htaccess file and breaking all my urls. The search engines would penalize me and that would be it for my business. My developed gave a couple of relatively easy fixes for the problem and they just told me to go jump in a lake. don't go use these people.

 
Screenshot of http://reallyunique.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Just a note to let you know that Jobie S. is doing a great job in helping customers like me. Today, I needed to change the primary domain on my hosting account and called on Jobie for help.

His help was quick and spot on and got me running again in no time at all. Keep up the good work,

Don Jeffre

 
Screenshot of http://www.gupshupcorner.com
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have 30 domains and i was always in a search of an excellent hosting provider, as i was finding different hosting services i found Web hosting hub. Before i move all my domain i asked my friend to check out their services , he tried and it was a Blast ! He had no trouble , it has great up time , and the user support is 24 / 7 .

now i am changing to this service provider as soon as possible. Keep up the Good work Web Hosting Hub.

 
Screenshot of www.livingwaterschapel.org
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Web Hosting Hub has been nothing short of stellar in their support. This was the first time that I had used Hub and with the support that I have received on a few of the questions that I have had, I will be using them for any future websites I design and need to put up. The support is outstanding.

Prompt and courteous service. I just can't say enough good things about you Hub. Please keep up the awesome job and I look forward to years of hassle free service with you.

Thanks again and keep up the awesome job Hub!! Barry Lapp

 
Screenshot of www.greyhoundcrossroads.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I think by far the best feature of West Hosting Hub is its customer service. Our prior host provider didn't care so much if our site went down - and was never in a big hurry to get it back up. Not true here.

I called, spoke with a fellow named Jonathon who had great enthusiasm in his voice (how is this possible after talking about tech support problems all day?). He apologized for the site being down, honed in on the problem, realized it would take some time to fix, and promised to send me an email when he had the problem resolved. For the next hour he stayed on task.

When he finally got the site back up, he sent an email and indeed, the site was up and running. It's so obvious that Web Hosting Hub cares about you - and not their $$$. Why on earth would anyone use another web hosting service?

 
Screenshot of http://www.rumorrat.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

To be honest, my recent dealings with web hosting hub have been minimal. The one time I did need tech support, my guy Nick W. came through with flying colors.

I'm The first to bitch if something's not done well. But Nick performed perfectly by giving me a crash course in how to post on my blog, which had lay dormant for 18 months.

 
Screenshot of myreporternews.com
2 stars
Support
1 stars
Features
1 stars
Uptime
5 stars
Value
1 stars

Was this review helpful? Yes | No

Web Hosting Hub is absolutely terrible for anyone who needs to make changes to their domains. Switching nameservers is like pulling teeth, and transferring your domain elsewhere is downright impossible. I would be a lot more understanding if their registration fees weren't 50% higher than other registrars. Do yourself a favor and avoid Web Hosting Hub.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have worked with Web Hosting Hub for over 2 years now, and every time I call for service or issues, they have worked with me every time until my issue has been resolved; and I've had some real stupid questions, but they've never made me feel stupid for asking them.

 
Screenshot of http://www.montanasquaredancing.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Awesome customer service. The other day I had a problem with my Web Hosting Hub account and needed to talk to customer service. There I was, early evening - after normal business hours, and worried that I had just made a mistake that would cost me hundreds of dollars.

So I contacted customer service via Web Hosting Hub's customer service link (after all they did say 24/7 service) and to my delight I reached an agent that could actually help. The agent was professional, quick and easily understood my problem. She was able to reach out and take action and in 15 minutes (or less, I really did not time her) I was relieved to know that all was good with my account.

Too many times I have reached out to customer service for other companies (especially large ones!) and have had poor experiences from "I can't help you, I need to talk to my supervisor, I don't understand, etc." that it was refreshing to talk to someone that could and would help. Thank you Web Hosting Hub - keep up the great work!

 
Screenshot of http://askmothert.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Hello, I have just finished a quick chat with Jhaimesen J in Customer Service/Billing and wanted to let you know that he was polite, knowledgeable and did not waste one second of my time. I really appreciate that. Thank you!

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

WebHostingHub is the absolute worst. I used their services because I read that they have great customer service. However, I have found that this is entirely lip service.

I have had numerous issues with my sites over the last 6 months and when I ask questions or attempt to resolve issues, I have been met with ineptness and rudeness. They claim that they don't know the issue, can't comment on the issue or deal with the issue, and then they become rude and almost hostile to the paying customer. The final straw was when they were supposed to email me a form to sign, but did not attach it.

When I pointed this out and asked that it be re-sent, I received a reply stating that I had already been provided with the material and it was not their problem. I have never experienced such a thing, but you can be sure that I will be taking my websites and going somewhere else, even if I lose money on the year of hosting I purchased.

 
Screenshot of http://www.EquityMaxRealty.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I recently made the move to Web Hosting Hub after a very disappointing experience with one of the so-called highly recommended companies. I am a non-techie when it comes to the ftp and all that behind the scenes stuff but, the staff at Web Hosting Hub were fabulous with their assistance. I really received great service with my first call to the sales department.

No long waits on hold and I spoke with a real live person in great spirits. With all my questions answered, I signed up and soon found that there was great organization with this company when bringing a new customer on-board. Since I'm not a techie I needed hand-holding but, once again, Who's staff was wonderful, thorough, professional, patient, and in my opinion went above and beyond with their service. If you need fast hosting backed-up by a great team of professionals you will be thrilled with Web Hosting Hub.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

1. Signing up was easy. Just had some concerns, initially, for phone verification.

It turned to be OK.
2. Web interface is intuitive.
3. Getting around the AMP (Account Management Panel) was a breeze.

For example, pointing to a new domain name was easy (didn't require a human intervention).
4. Webchat experience was excellent. Resolved issues/concerns in less than 5 minutes.

 
Screenshot of http://anna.theworkexperiment.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I love the fact that the support team is available 24/7 to answer all my technical questions I have.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

First thing.... this is the best service , i mean customer service i have got yet with any services i have bought online. Thank you Adam BL & Alex P, they didnt specify their last name but seriously those guys are ready to do anything anything for the customer.

thank you webhosting hub. i hope in future you fellas will keep doing great work.

 
Screenshot of http://citizensjournal.us
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Web host Hub give great value for the money. I have just set up my second account for a new client and I am managing 3 websites on my first account. Great features and website applications.

 
Screenshot of rwandawire.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I'm a beginner who tries to do some advanced things with content management. Web Hosting Hub is always there to walk me through the difficult parts and get over the learning curve.

 
Screenshot of clanekaluna.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been a customer of web hosting hub for a few years now and they have consistently delivered the Best customer service I have ever received from any company. I'm and IT professional myself and made my bones in technical support many years ago; trust me, I know what good service is when I get it. For most things, can do, or figure it out myself.

But for those odd occasions where I have a question or need to place a request to change a service feature, I feel very confident when I call in to Web Hosting Hub, their support staff will resolve it flawlessly and quickly. There's the old project management saying,

"Good quality, within budget, or on schedule: you can pick two."

I don't know how, but with Web Hosting Hub, you don't need to pick two, they provide you all three. I am profoundly impressed with their continued and consistent service feature improvements and intend to remain a customer of theirs as long as they'll have me.

 
Screenshot of www.georgerezendes.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Thanks to Jake J. and all the good folk at webhostinghub for the excellent support! Every company offers essentially the same products at reasonably competitive prices so I shop for service - Web hosting hub always comes through with the most patient and helpful support people. What a relief, G.R.

 
Screenshot of www.arisacapital.com
3 stars
Support
3 stars
Features
3 stars
Uptime
1 stars
Value
5 stars

Was this review helpful? Yes | No

I switched from my previous provider as I was paying a lot of money, having trouble getting through to support, and with quite a few downtimes appearing. As the downtimes increased in frequency, I decided to make the switch. Webhostinghub gave me a simple solution, cheap but effective.

However, while the transition was easy and the setup worked fine, we have constant, but very slight downtimes. They appear almost every other day, but only for about a few minutes (anywhere from 5 minutes to 15 minutes), enough to be quite annoying, and too short to call in for tech support (by the time I do, it is up and running and they claim ignorance - and it is not my internet connection, as my other emails - i.e. gmail work fine and internet continues along fine). When I am up for renewal in March, I am not quite sure I will renew.

 
Screenshot of www.coachsupportservice.org
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been amazed at the support provided. I run a large membership website and needed help quickly when the site suffered a brute force attack. The support was fantastic and solved my issues and prevented any future problems within only a few minutes which was actually far beyond what I thought they would be able to do.

The value of the service is fantastic. I highly recommend.

 
Screenshot of nuchronicle.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The person I was talking to was very helpful. I asked about whether I would get an electronic receipt for my purchase and got a clear answer- yes! Anyways, I feel pretty covered in terms of customer service. Thanks Web Hosting Hub!

 

Most Popular Web Hosting Hub Hosting Plans

Spark Nitro Dynamo
Disk Space Unlimited Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Price $3.99/mo $5.99/mo $7.99/mo
View Plan View Plan View Plan

All Web Hub Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Spark Shared
  • WordPress
  • PHP
  • PostgreSQL
  • CentOS
  • Linux
  • cPanel
Unlimited Unlimited $3.99/month
Usual price:
Nitro Shared
  • WordPress
  • PHP
  • PostgreSQL
  • CentOS
  • Linux
  • cPanel
Unlimited Unlimited $5.99/month
Usual price:
Dynamo Shared
  • WordPress
  • PHP
  • PostgreSQL
  • CentOS
  • Linux
  • cPanel
Unlimited Unlimited $7.99/month
Usual price:

Web Hosting Hub Frequently Asked Questions

  • Where is WebHostingHub's headquarters?

    Its offices are located in Virginia Beach, VA, in the United States.

  • Where are Web Hosting Hub's servers housed?

    Web Hosting Hub uses two datacenters in the United States. One is in Los Angeles, CA, and one is in Virginia Beach, VA.

  • Is there an uptime guarantee?

    No, WHH does not offer a an uptime guarantee.

  • Is there a money back guarantee?

    Yes. You can cancel for any reason within 90 days of signing up and get a full refund. 

  • Do I get a free domain when I buy hosting from Web Hosting Hub?

    Yes. The host offers one free domain for one year with all of its hosting plans. It used to provide the free domain 'forever', but this offer has been discontinued.

  • Does Web Hosting Hub offer Windows hosting?

    No. It only offers Linux-based web hosting.

  • Does Web Hosting Hub offer reseller accounts?

    No. There are no reseller hosting packages.

  • Does Web Hosting Hub have a VPS hosting package?

    No. There are no VPS hosting plans.

  • Does Web Hosting Hub offer dedicated servers?

    No. There are no dedicated servers on offer.

  • What forms of payment does Web Hosting Hub accept?

    Visa, MasterCard, Discover, or American Express. PayPal is not accepted.

  • Can I pay for my hosting account on a monthly basis?

    No. The minimum billing cycle is one year.

  • Will my renewal be charged at the same rate as my initial payment?

    No. The price you are initially charged is a promotional rate. This will be valid for the length of your initial payment term (one to three years). When you renew your service at the end of your initial term, the price will increase to the regular rates listed on the website.

  • Can Web Hosting Hub help with website transfers?

    Yes, it will transfer your data from your old host for free. Once you sign up for a hosting account, you can fill out a form to request a transfer. Allow 72 hours for the transfer to be completed.

  • How can I contact support?

    Customer support is available 24/7 via phone, live chat, and email.

  • What languages does Web Hosting Hub's technical support team speak?

    Web Hosting Hub only provides support in English. Its technical staff are based in the US.

  • What programming languages does Web Hosting Hub support?

    Web Hosting Hub supports Python, PHP, Perl, and Ruby on Rails.

  • Can I set up multiple websites?

    The lowest level of hosting provided by WebHostingHub limits you to a maximum of two websites. The others include the ability to create an unlimited number of websites.

  • Does Web Hosting Hub provide sitebuilder software?

    Yes. Web Hosting Hub provides the BoldGrid sitebuilder, which is based on WordPress. You can also use the regular version of WordPress, if you prefer.

  • What control panels can I use?

    Web Hosting Hub provides cPanel with all of its hosting packages.

  • Does Web Hosting Hub provide SSL certificates?

    Yes. SSL certificates aren't included with hosting plans and must be purchased separately. You can purchase an SSL certificate through cPanel.

Who Are The Most Popular Web Hosting Hub Alternatives?

Overall 4.5 stars
Support
4.5 stars
Features
4.5 stars
Uptime
4.5 stars
Value
4.5 stars
Visit Web Hosting Hub

Price Comparison

Web Hosting Hub$3.99
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$3.99
A2 Hosting$3.92
HostPapa$3.95

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