Add Your Review for Web Hosting Pad

Web Hosting Pad In 2018: What Do Web Hosting Pad Client Reviews Say? We Asked 111 Users

111 Reviews
Last Updated Jul 27, 2018Add your review

Web Hosting Pad Features

  • PHP
  • WordPress
  • MySQL
  • Uptime Guarantee
  • Perl
  • cPanel

Compare Web Hosting Pad with the top rated hosts

Web Hosting Pad

111 User Reviews

Support
3 stars
Features
3 stars
Uptime
3 stars
Value
3 stars
Continue
vs
SiteGround logo
BlueHost logo
iPage logo

1,977 User Reviews

Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4.5 stars
Visit SiteGround

Exclusive offer: Get up to 60% off today

480 User Reviews

Support
3.5 stars
Features
4 stars
Uptime
3.5 stars
Value
3.5 stars
Visit BlueHost

Get over 40% off today

435 User Reviews

Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars
Visit iPage

Exclusive offer: Get over 75% off today

webhostingpad.com
Founded:2005

WebHostingPad Introduction

Visit the WebHostingPad website and you will notice that it specialises in low price shared web hosting, although it does also offer Reseller/VPS hosting. The company was formed in 2005.

There appears to be little information on their site regarding who owns it. WebHostingPad’s corporate office is based in Rolling Meadows, IL in the US and its servers in Chicago,IL.

Interestingly, there are some references to WebHostingPad making moves into the web hosting industry in China.

WebHostingPad Hosting Plans

There are two shared web hosting plans at WebHostingPad, the Power Plan and the Power Plan Plus. Each provide unlimited hosting space and unmetered monthly bandwidth. Customers can also host unlimited domains, email accounts and MySQL databases.

The Power Plan Plus also provides an SSL certificate, SSH access, advanced spam filter and web stats, a business directory listing and an advanced security scan.

The two shared hosting plans are priced according to how long you sign up for. You can enter into agreements ranging from one year to five years in length.

WebHostingPad has partnered with another web hosting company, VPSDepot, to provide three Reseller/VPS plans to choose from.

● The beginner plan provides 100 GB disk space, 100 GB of monthly bandwidth, 128 MB of guaranteed memory and one dedicated IP address.
● The Professional VPS plan gives 50 Gb of disk space, unlimited bandwidth, 256 MB guaranteed memory and 512 MB of burstable memory, and two dedicated IPs.
● The third Premium plan is similar to the Professional plan but with 100 GB of disk space, 512 MB guaranteed memory and 2 GB burstable memory.

WebHostingPad also offers an ultra-low cost email only service which provides you with unlimited email accounts and your own domain name. The service supports major smartphones (including BlackBerry) and includes up to 1GB of storage space per mailbox.

WebHostingPad Uptime/Downtime

WebHostingPad boast s99.9% uptime, although it does not publish any statistics to back the claim up. It does provide a guarantee and will reimburse customers for any downtime (pro-rata).

The WebHostingPad N+1 data centre is located in Chicago with 24/7 onsite security and HVAC ventilation systems. The site also carries 48 hours of generator fuel to ensure it stays up in the event of a power cut. This UPS is also backed up by agreements with local fuel providers.

The data center is backed up on a weekly basis, but WebHostingPad also provides free additional backup tools for your site.

WebHostingPad Support

WebHostingPad has a 24/7 US based support team, with live chat, email and telephone support all available. The support centre page on the website also provides access to the Kayako help desk where you can submit a support ticket.

There is also a large knowledge base which you can consult for advice and user guides. There is a news page for company announcements, but it doesn’t show any at the time of writing.

The WebHostingPad Facebook page and Twitter accounts appear fairly active, but most users with queries are redirected to the other support channels. Staff do post announcements and other news related articles up to keep their followers up to date.

WebHostingPad in the News

Other than some Chinese news articles relating to them entering the hosting market, there is very little other news surrounding the company, good or bad. We can only assume that their hosting service is relatively solid and reliable.

WebHostingPad Control Panel

The control panel used by WebHostingPad is powered by cPanel. This provides backup and restore tools, the ability to run cron jobs, check site analytics, check webmail and more.

WebHostingPad Extras

WebHostingPlus supports Softaculous which allows for one-click installs for a whole variety of tools, including Wordpress., Drupal and more. Bonus features include a Message Board, Form-Mail Script, PHP Nuke, Mailing List, Image Galleries/ Coppermine, Mambo, Joomla, Perl, Python and others.

Sign up for shared hosting and you’ll get a free domain name, Google Adwords credits, Yahoo & Bing Credits, Facebook advertising credits and the Access Guardian site protection software.

WebHostingPad provide a free website builder, but you can also purchase a custom site based on your needs. To purchase this extra feature, you need to contact them for a quote.

There is an affiliate programme which earns you money for each referred sale.

WebHostingPad Money Back Guarantee / Cancellation Policy

WebHostingPad offers a money-back guarantee for both shared hosting services and VPS services.

● Shared hosting comes with a 30-day money back guarantee, although this doesn’t cover account renewals, additional items and services or domain name registration.
● The VPS money-back guarantee is restricted to 5 days and only includes hosting services. Additional services such as WHM/cPanel licenses, IP addresses and site builders are not included.

WebHostingPad Summary

WebHostingPad offers a variety of low cost web hosting services, with a keen emphasis on value for money. Whilst you may not get a site with all the ‘bells and whistles’, good solid hosting will be an attractive proposition for people who want a simple service at a low cost.

Last updated: 2018-11-08

Most Helpful Customer Reviews

Screenshot of http://tealcreekmusic.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Who's support is stellar. I have asked for help with technical issues on many occasions. Their response time is never more than a day, almost always within an hour, and often it's almost a live chat.

My favorite feature of WHP is the ability to host unlimited sub-domains. I can run my personal and business sites, and my wife's personal and business sites — all on one hosting account. WHP makes it easy and inexpensive. I switched to WHP from another host because the other one did not allow sub-domains.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I left a host host that I liked a lot, great price $1.99 and super support - but they have serious server issues for several days. I dreaded switching hosts. I picked Web Hosting Pad because they have unlimited hosting packages, complete back end set-up and at a crazy price, $1.99 mo.

Also based on their site - which has a very professional presentation. Still I was worried, but signed a contract anyway - something I've never done before and avoid. My great dread was eased and turned to pleased with my decision to go with Web Hosting Pad.

Any initial issues/concerns were immediately and actively addressed. Because of the previous hosts server issues, it took a large effort and a couple of days to transfer my two networks of sites. Tech support worked patiently and diligently on my behalf.

Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service - very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work - which has resulted in my sites running perfectly, and confidence that I chose well.

 

111 Reviews of Web Hosting Pad By Our Users

Screenshot of http://www.kevinwarnecke.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

There are countless web hosting services on internet. Too many. At the end of the day, their pricing, features, and uptime are all pretty similar so--for me--the differentiating factor is customer support.

I receive lightning-fast responses to my questions and issues and matters are always resolved significantly faster than I anticipate. I e-mailed a question at 10:40 pm and got the exact answer I needed 20 minutes later. What else can you ask for?

 
Screenshot of http://www.jie-lin.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

My SSL installation was not successful and I did not know what to do. I sent e-mails and did not get response fast enough. I tried live chat and finally got it connected to the service team.

The on-line tech support was perfect. The live chat was very helpful and solved my problems immediately.

 
Screenshot of http://computermn.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Shocking. I like many others, signed up because of the price and the features. My sites were up for a few days before they started having problems.

Another review stated "They seem to unplug the phone when having system problems". This is very true. I called them one day when my sites were down for a few hours.

I played the phone down while I was on hold. Just as a test, I went to bed. The next morning it was still on hold.

It sounds fake, but I have my call logs to back this up. So if you do not mind your websites going down a few times a day and zero support, this is the host for you.

 
Screenshot of http://www.ryanmarkdesigns.com
3.5 stars
Support
2 stars
Features
4 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

I have been a customer with Web Hosting Pad for 7 years. I am a web designer and I build Wordpress sites. I was satisfied with their service and products until recently.

They offer a great deal or so it seems. They do allow unlimited storage as long as it is not used for backups(compressed files are a no no) they won't take Your Site down but if you ask for more space they will ask you clear out your backups first. My frustration with them came since they enacted a policy to "protect the database" on wordpress sites.

When you go to your login page they have an alert pop up and request a username and password that are printed in the alert. then upon successfully following this step they redirect you to the login page where you can then login to your site. The policy is unprofessional and annoying.

They should set up their servers better if they are having issues not punish their customers. I would not recommend Web Hosting Pad to anyone.

 
Screenshot of http://qbank.org
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I had the worst hosting experience with company. For 3 years and they all of sudden suspend my site claiming huge resource use. My site was small forum with less than 100 visitors at any time.

I was annoyed with the notice of suspension that my visitors kept seeing. They even omit important cpanel functions without notice such as backup function. I feel sorry for the time and money I wasted with them. I will never do business with them again.

 
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I've seen a lot of bad reviews, but I've had no problems. I've had hosting for over 3 years. Response time for tickets has always been good and quite quick.

 
Screenshot of http://thegirlninja.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

As someone who doesn't know much about computer languages, the fast turn around of Webhostingpad's customer support is very important to me. They always get back to me within a few minutes. Thank goodness!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I always receive great technical support from this company. I manage a couple different domains and recently gave one to a friend. Luis helped us greatly today while we navigated through all the changes. You guys rock.

 
Screenshot of http://www.laorillera.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The service this guys give is amazing. Awesome 24/7 support, stable servers. I would really recommend this hosting!

 
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

webhostingpad This is the worst experience i have ever met

seem that CPU usage is shared between a million person !any little load will shut you down

if you exceeded their 10% CPU usage at any time (not even average cpu usage , actually it`s disabled !) they will shut you down at once without a single warning before or after suspending! their support is too slow and cold you will be losing PR and visitors while they will give you automated answers you will spend the whole night until you get any useful action

day after day things will get worse till you abandon service and give more space for another new victim !

 
2.5 stars
Support
3 stars
Features
2 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

Well, the downtime is absurd. So much down time. They do have good customer services that respond to tickets quickly and the price is cheap.

I've noticed so much more downtime in the last few weeks that I sent them an ultimatum email. Tell me what they're doing to fix the issue or I will go to another company! I'm awaiting the reply now!

In all fairness, they do answer questions well, they do handle support queries well and it is very easy to set up and they are very cheap. Would I recommend them? No.

Just too much downtime and that matters a lot if you use your websites to make money. I'm sure I've lost visits and therefore sales so I'm going to look for a more reliable hosting company and pay a bit more for that reliability. I'd say, if you want a cheap hosting for a personal blog then this is fine, if you want a number of websites and need them to be online 24/7 then I'd say go with someone else.

 
Screenshot of paullewisanderson.com
1.5 stars
Support
1 stars
Features
2 stars
Uptime
1 stars
Value
2 stars

Was this review helpful? Yes | No

The worst... Go to godaddy, Dreamhost, Network Solutions, media temple, anywhere else. I've worked with all of the above and webhostingpad makes them look like angels from heaven.

The servers go down Constantly, when you call to ask why the "service" agents are discourteous and useless. They almost always tell you to email support (why have a number for support? - call godaddy, they will fix the problem whether or not you have a ticket while you are on the phone). Not to worry, there is support chat.

Hello? Hello are you there? A bad deal at 1/100 the price. Don't bother unless high blood pressure and building websites multiple times because they f up the database sound good to you.

 
Screenshot of www.shivvetee.com
3 stars
Support
1 stars
Features
3 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have been with WebHostingPad for a number of years. I am a lightweight user, but generally, their site and their service are pretty good. However, many of their features are shockingly complicated to implement.

I could never get the spam box to work in my email account, for example. Go figure why it's so hard. But I am writing this review now because their site has been down for many hours, and it's not the first time in the last couple of months.

Worse, I called in for tech support, to get an idea of when I'd have my site and email back working, and I sat on hold for over an hour and a half (!!!) And then, I just got cut off. I tried to call back many times, and the line was busy every time. Other reviewers have reported similar experiences. Bottom line: find another web hosting site.

 
Screenshot of http://worldxcomputers.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I´m working now about 5 years with Webhostingpad, always when i have a question, they response very fast with a perfect solution, they know what are doing to make a happy customer. Thank you very much Webhostingpad :-)

 
Screenshot of http://soscomputers.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am an IT consultant for a number of local companies. I have to say that webhostingpad's customer service is one of a kid: quick, efficient and always very polite, it's a triple A service. Thank you much for your continuous support and keep up the good work.

 
Screenshot of http://316bridge.net
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Web Hosting Pad was my first and only hosting site. I had never built a site before and could not have done it without their superb support group. Every time I have asked for assistance, Tech support has patiently walked me through every issue. I would never think of using anyone else.

 
Screenshot of http://www.paulhesk.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

WebHostingPad helped get my company started on the internet. The introductory costs made the decision easy, but I have found that the service and features keep me happy. Not many problems, but when I encounter one, the online help or email help addressed the issue within hours.

There are more features than a beginner could need and while I ended up using another web-building app because of some specific needs, their free app worked well, too. Now that renewal time has come, I "re-upped" and will remain a WebHostingPad customer - they have what I need to keep my web presence right where I want it.

 
Screenshot of http://mariakiangchineseart.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Their support staff, specifically Ron, is truly knowledgeable, patient, and helpful. I am sure his team is also helpful as well but Ron pulled me out of a mind boggling PHP jam. You Rock!!

 
Screenshot of http://public.madeinengland.co.nz
2.5 stars
Support
1 stars
Features
4 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

Support is bad - they aren't customer focused, they're not interested in fixing the problem, just closing the tickets. Often your tickets get closed without fixing anything or even contacting you... and they don't tell you when a ticket has been closed.

The websites go down regularly. Also they're slow. They frequently make firewall changes that stop your website working, then when you complain it take a lot of time to fix.

Then they do the same thing next week - this has been happening to everyone on the same server as me for a month now. They are cheap

 
Screenshot of http://kevincole509.com
2.5 stars
Support
1 stars
Features
3 stars
Uptime
3 stars
Value
2 stars

Was this review helpful? Yes | No

I am sitting here with 12 sites down that are hosted on webhostingpad.com. I have called and been told that they'll put in a trouble ticket for me and their admin will get back to me. But in the meantime I have these client sites down and NO idea why.

And the kicker was in looking at the email that their system sent me when they notified the admin, Ii see that it's marked "Low Priority." I also have hosting accounts at FawCow, BlueHost and JustHost and have had for at least five years in each case...and I have Never had a company treat sites that are dead in the water as "Low priority" until Webhostingpad. Absolutely unbelievably shoddy customer treatment. You'd think they at least would be so insulting as to Tell you that you're low priority - just let you sit and wait, fuming, till they got around to you, but no...

(sigh)

No wonder hosting companies come and go. Far too many have Webhostingpad's attitude.

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

I've been with WebHostingPad for at least 5 years now. I've been with them for so long, that I benefited greatly from referral program - which hasn't existed for a few years now. Back when I first joined, their servers were always up, I got great customer service, they were extremely cheap and reliable.

You got a TON of space for the cost too! Unlimited everything. I loved them.

I referred so many people to them that I got about 6 years of free hosting from it (I have two years left) and a giftcard. Since then, their cheap hosting definitely did a number on their servers because I've found them to be rather unreliable for many of my clients. Downtime happens occasionally for me, but even more for newer users, from what I can tell.

It has caused a number of problems for clients of mine in the past. I even remember an occasion or two where downtime lasted multiple days. My site is up about 99% of the time, but one site I worked on that used webhostingpad was up maybe about 95%.

I've stuck by them though. The free hosting is great, so I have no reason to leave. In two years there is a chance that I will switch hosting for somewhere a bit more reliable (and a tad more expensive) - but for causal users, webhostingpad is great. It's cheap, their customer service continues to be good as long as you don't have a business site that Needs to be up 100%, it's definitely worth the price.

 
Screenshot of bakerlakeultras.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I recently took over a website and I had the misfortune of having web hosting pad as the domain host and server. My website was hit with a Ddos attack and their server could not handle the attack, so they sent me an email they could no longer host my website. Not only did I lose a bunch of business & anger a lot of customers because my website was down for 3 weeks, it was a total pain in the butt to get web hosting pad to respond to ANY message.

Now they will not offer a refund for the 3 years of service I still have left with them because I didn't cancel the service within 5 days of starting the account! The phone service is totally worthless, they CAN"T help with any issues, they won't take message, ect.... Yes web hosting pad sucks!

 
1.5 stars
Support
1 stars
Features
1 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

I've been hosted with Webhostingpad for over a year now with -lots- of problems. I have had to put in over ten support tickets and they literally do not respond anymore. Servers go down -all the time-.

In the first 3 months alone I had to call the company six times. This is completely unacceptable. Now they do not even pick up their phone anymore.

The price was right, but the service is horrible. You get what you pay for is correct. Ultimately, I had to send a handwritten letter to Webhostingpad's main headquarters office indicating that they had violated their service agreement of having less than 99% uptime.

I still have not seen any compensation for this since the letter was mailed out six months ago. Switching hosts is a priority for me right now.

 
3 stars
Support
1 stars
Features
3 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I like the hosting, very good support with it come to issue with you hosting, great fast service. The billing on the other hand is a pain, you trap into auto renewal so if you do need a service cancel it before it auto renew, if you can remember of like to keep track, because the company won't issue refund after. I think that is totally unfair to the customer.

 
Screenshot of www.trophycup.org
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

No way, Do not waste your time and money!!! Site is down again. Support can not understand it is down in multiple locations.

Blamed my internet access, on four machines and 4 different locations. Then Blamed my firewall, again 4 four different firewalls at four different locations.

4 hours later "wait 24 hours"

That is the solution, no explanation as to why. No support- no communication

 
Screenshot of codinglovers.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I used webhostingPad for a year. They really really really suck!! Not just suck!!

My websites cannot be visited for many many times and there is no way to get support on time! My suggest: Never ever use their service!!!

 
Screenshot of www.bluborn.com
4.5 stars
Support
5 stars
Features
3 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I always experience quick response to my problems, the support is straight to the point and very help full. There is no feeling of just want jump onto the next job, they take their time to make sure all your problems are sorted.

 
Screenshot of http://www.aliyavari.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

The worst possible hosting ever! I bought a hosting from them and from the beginning I saw their up time is very very very bad. They can not even handle simple MySQL query on the host.

phpmyadmin is very very slow! Their support is disaster! They were not responsive.

When I wanted to cancel my account they started to offer me useless services with many emails and then they said you are out of 30 days. I have been web developer for more than 10 years and I did not see a hosting with this much poor service quality (even free hosting on internet!). I can not believe how they are in business!

 
4 stars
Support
3 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

well i've been with since 2010. i like being able to have multiple domains for the price of 1.99 a month. i hope their price doesn't change or their services, or so will i.

anyway, all in all it's hard to go with a lower level host, and i can't remember why i chose them in the first place i guess i was budgeting. but 1.99 for multiple domains isn't bad. right now i'm satisfied and paid up for 2 1/2 years. so i guess i have to stick with them.

 
Screenshot of http://iulren.com
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

The 30 days after paying for five years they suspended my account for "high resource usage" They refuse to give me a refund because the 30 days had passed. I had to move to another host. Lucky for my I had a backup and my domain was registered somewhere else.

 
Screenshot of bonneid.com
2 stars
Support
1 stars
Features
3 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

I've experienced bad service with different companies but these guys really raised the bar... Frequent down time. Support very hard to get.

Techs try to help as little as possible. Requires at least 5 emails back and forth to get them to investigate the issue. First answer is always "the problem is on your end / you need to do this and that"...

Apparently it's never on them to fix problems on their servers... I moved all my clients to another supplier and lost my business website as it was also hosted on web hosting pad. Stay away, Don't get fooled by the Price

 
2.5 stars
Support
3 stars
Features
2 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

I am a very unhappy "Web Hosting Pad" customer - soon to be ex customer. First off my sites have been down in one week at web hosting pad then in 5 years with another similiar provider... The only reason I switched or tried to was because my 5yr inrtoductory offer ran out.

The servers / network is slow, down or offline

The kept apologizing and the same issue would happen again. Maybe I went in on a bad week. but its enough to rub me the wrong way. Two thumbs down for webhsotingpad.com

 
1.5 stars
Support
1 stars
Features
1 stars
Uptime
3 stars
Value
1 stars

Was this review helpful? Yes | No

I had used Webhostingpad.com for five years up until yesterday and I could not be happier with the switch! I am not hard to please really. Very low maintenance here thank you.

But over the course of the five years I tried to call them maybe 3 or 4 times to NO avail. No one there talks to you. You have to fill out an online support request.

I begged them to just talk to me. I wanted to Discuss an issue I was having not being able to get my mail to work from my phone once, about my billing another, and this last time about huge amounts of spam. I was told from the person I finally reached in "customer care" (less) that he was not "allowed" to answer any questions about this matter.

As if it was some top secret issue. I have never in my life heard of anything so stupid. I could write about a hundred negative comments but won't bother.

I just want to say that I switched to GoDaddy and guess what? They Spoke with me on the phone the whole time in order to help me set up my transfer. Answered questions, helped me understand what I was doing and why.

They seamlessly allowed me to connect my iPhone to my email by one single text message that configured the whole thing for me. I love GoDaddy and could not be happier that I made the switch. Good bye forever Webhostingpad!

I am sorry it took me so long to get rid of you! I have never in my life took the time to write a bad review - that's how pathetic you are!

 
2 stars
Support
2 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

The web hosting has been giving me trouble ever since I joined. The downtime is always an issue and I have to consistently be submitting a ticket. My account right now has been suspended, no notice on way.

Again I have to submit a ticket. I suggest, if you are thinking of joining you don’t! Sure it’s low value but I guess I’m paying for what I’m getting.

 
1.5 stars
Support
1 stars
Features
2 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

webhostingpad.com sucks. The servers go down again and again. Visitors complain that we went to your website but it was down.

The tech support is not well educated. More importantly, they will keep blocking your website. As they have it twice with me.

My website has below 200 visitors a day and they says that site consuming too much server resources. If you want my recomendation. I shall say go for a hell but do not go for webhostingpad.com. It is not better a anyone.

 
Screenshot of blog.noupsi.de
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I was a customer from 2009-2012. When I tried to cancel my account, their webform was down for One whole month. So I canceled via email; I got a reply, so they definitely got the email.

They they tried to bill me for another year, claiming I hadn't gone through their "process" of canceling via their form. When I pointed out it was broken, they said, "Too bad. You should have told us." When I said I had, they still auto-billed my card and I filed a chargeback.

They sent me to collections, and doubled the bill. There isn't a snowball's chance in hell they'll be getting a dime from me, but there are other, more honest providers out there. Use one of them.

 
Screenshot of http://venados.mx
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

The support department answers very quickly to all my requests, giving me options to solve my issues or questions. Thank you

 
Screenshot of noahjhayward.com
2.5 stars
Support
3 stars
Features
1 stars
Uptime
4 stars
Value
1 stars

Was this review helpful? Yes | No

For the most part, they are fine - not much down time at all, and tech support requests are handled quickly. Unfortunately, I have to submit tickets almost every week, as some sender or other using their service is always getting them classified as Spam, which means I have to use my Gmail address for several days each time until it gets resolved.

 
Screenshot of paullewisanderson.com
1.5 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
3 stars

Was this review helpful? Yes | No

Webhostingpad is completely useless. Websites are always going down for suspicious reasons and dealing with support is frustrating and usually fruitless. They typically tell you the problem is on your end even though the same problems don't occur on other hosting platforms with the same themes and plug-ins.

Besides being unable to help, they are very poor at communicating. I also host on Godaddy and Media Temple, the same plug-ins, themes, etc work fine there, but somehow are always randomly crashing on webhostingpad and they never take responsibility. Hosting here has come at a huge cost. Avoid.

 
Screenshot of www.savetoims.com
2.5 stars
Support
2 stars
Features
4 stars
Uptime
1 stars
Value
2 stars

Was this review helpful? Yes | No

Beware: you will get what you pay for, cheap price for cheap product and service. After purchasing several years in advance, we discovered two issues. We had to purchase in addition a dedicated IP address because 35% of our clients were rejecting our emails, because their email server declared the webhostingpad.com servers as spam.

Secondly, at the end of the year, I was billed for a one-year annual renewal of the so called "Free" domain, which the fine print probably states first year free. They wanted a ridiculous premium annually for the domain, so I canceled the domain and created a new one somewhere else for a fourth of the price. You can expect downtime and issues on at least a quarterly or semiannual basis.

So, I was still fine with all of the above and willing to renew another few years when contract expired. But, webhostingpad.com really jacked things up just recently, blaming it on their new accounting database and offered very poor, delayed, confusing support to finally figure out why they turned our server off. With no apology or sympathy, webhostingpad.com had erased all our data without any notice.

They claim to have informed us by email and post office, but no one in our company ever received notification of our account expiring. So, this caused great frustration and a week of downtime to resolve and ultimately switch to this awesome company: http://store.getstartedwebsites.com

We most likely lost some potential service and sales revenues, in addition to great embarrassment in the eyes of our customers since we are also a technology company provider: www.savetoims.com

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

very good response time. Supper helpful, great technical support from this company. I had a big problem and technical support helped me fix it in 15 mins and they helped me change something in outlook to work better than I had them. I've been with WebHostingPad.com for several years and I really appreciate the support it all paid off today.

 
Screenshot of http://hidrivingschool.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Webhostingpad is an amazing hosting company. I have been with them for 8 years. I currently have 3 domains with them.

I'm very happy I have chosen this company. They provide quality service at an affordable price. What I like most about this company is that they have easy rvsitebuilder.

I learn how to make all kinds of websites using their program without having any previous knowledge of html. Whenever I run into problem, I just pull a ticket and ask them for help. I usually get a response within a day. Thank you very much for all the helps from technical teams, especially Ron, Kevin and Paul.

 
Screenshot of http://ciphermachines.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have used Webhostingpad for about 7 years and maintain 4 websites. I have noticed a nice improvement in technical support over the last few years, both in response times and in quality of technical knowledge of the support person. I ran out of disk space and spent the entire morning trying to clean up old files, etc and could not find the problem of what was eating up my disk space.

I opened a technical case by email and Luis found my problem in minutes! He took the trouble to find some duplicate photos on my site which were generated by my photo album program, saving me GBs of space. Thanks, Luis!

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with WebHostingPad.com for several years and I really appreciate the support reps whenever I get into a bind or can't figure out something on the CPanel. Usually something new to me. They are very helpful at getting me on the right track.

 
Screenshot of http://originalwerks.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I had open a couple of tickets over the past few years and each time, the support I had received has been outstanding. I highly recommend WebhostingPad to anyone I meet.

 
Screenshot of http://ellax.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

We have tried more than 10 hosting companies around the World. Web Hosting Pad is the best hosting service we have encountered. Service is excellent and prices very reasonable. Thanks Web Hosting Pad!

 
Screenshot of http://j69ds.dageekz.com
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using Web Hosting Pad now for over four years. During the four years downtime has been virtually zero. All issues I have had insofar as my domain have always been resolved within the day.

Most times an email to tech support is answered within the hour. And resolution is within the day. Price to value is excellent.

Also you deal with real people and they are open to dialogue. I am very happy with the service.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I just signed up with Web Hosting Pad and their support staff were very quick and knowledgeable about helping me switch my domains and websites over. I'm looking forward to working with them more in the future.

 
3 stars
Support
2 stars
Features
3 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

I hosted my website with Webhostingpad, and for a number of years I had no issues. They do have an "auto-renew" you have to watch out for which is supposed to send out an email before they charge your credit card. I did not receive this for some reason, and they charged me for 3 more years.

I wasn't too happy about that, but fine whatever, their price isn't too bad. Today I visit my website, and I found out that my account has been suspended. After contacting support they tell me I have exceeded 10% CPU/memory on the server.

I ask them how do I get reactivated and get this response "What steps can you take to avoid this happening again?"

I was running a Phpbb3 forum, and it's a pretty basic non-frills forum so I don't know how it exceeded their limits. It's up to date, and not really that popular a forum. I don't even do backups or anything.

Something about their response really ticked me off so I have decided to cancel my account with them. I'm probably about 6 months into my 3 year renewal, but whatever $75 or so gone down the drain no biggie. I would warn others to be aware of these unexpected suspensions as they are real. I don't think I would go with Webhostingpad again because of this experience.

 
3 stars
Support
1 stars
Features
4 stars
Uptime
2 stars
Value
5 stars

Was this review helpful? Yes | No

I have 6 domains, 100+ email accounts, ftps, etc with WHO. I've been with them since 2009. The first 3 years were pretty good, but since the summer of 2012 the service has been rather poor.

If you submit a trouble ticket, they will contact you rather quickly. The problem is the quality of support is poor. Most support answers are a 1 or 2 sentence answer for a complex question.

It's easier to climb a mountain than get them to admit to a problem on their end. In most all cases the blame is shifted to you, or the good old "We're working on it." Additionally, many domains regularly block their email servers due to spam. Often AOL, Frontier, Google, and Yahoo will not accept incoming messages due to spam.

Additionally, at one time, WHP had me on an IP with 1100+ other domains. Approximately one month ago WHP changed my domains and mail service to another server without warning me about the change. CPanel usernames and passwords were changed without any notification.

I had the specific mail server spelled out in some of my Outlook clients- so I got 20 phone calls asking why people's email isn't working.... very frustrating. Bottom line: Don't let the cheap prices fool you, and read the fine print in their terms & conditions. Look elsewhere for professional hosting.

 

Most Popular Web Hosting Pad Hosting Plans

Shared Power Beginner VPS Professional VPS
Disk Space Unlimited 20GB 80GB
Bandwidth Unlimited 100GB 250GB
Price $3.49/mo $29.95/mo $34.95/mo
View Plan View Plan View Plan

All Web Pad Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Shared Power Shared
  • WordPress
  • PHP
  • Python
  • Linux
  • cPanel
  • Perl
Unlimited Unlimited $3.49/month
Usual price:
Beginner VPS VPS
  • WordPress
  • PHP
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
20GB 100GB $29.95/month
Usual price:
Professional VPS VPS
  • WordPress
  • PHP
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
80GB 250GB $34.95/month
Usual price:
Premium VPS VPS
  • WordPress
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
  • Python
160GB 1TB $49.03/month
Usual price:
Super VPS VPS
  • WordPress
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
  • Python
200GB 1.5TB $59.95/month
Usual price:
Ultra VPS VPS
  • WordPress
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
  • Python
250GB 2TB $69.95/month
Usual price:
Managed VPS VPS
  • WordPress
  • Firewall
  • WHM
  • VPS
  • Dedicated IP
  • Python
300GB 3TB $99.95/month
Usual price:

Web Hosting Pad Frequently Asked Questions

  • Where is the company located?

    Corporate offices are located in Buffalo Grove, IL in the USA.

  • Does Web Hosting Pad offer Windows hosting?

    No. Web Hosting Pad specializes in Linux hosting.

  • Does Web Hosting Pad offer managed VPS hosting?

    Yes, it offers managed and unmanaged VPS hosting.

  • Is a domain included with the purchase of a hosting plan?

    Yes. New hosting plans include a free domain name registration for one year.

  • What satisfaction guarantee is offered?

    Web Hosting Pad offers a 30-day money back guarantee.

  • What support options are provided?

    All hosting customers have access to 24/7 phone, email, and live chat support.

  • What space and data transfer limitations are there?

    Web Hosting Pad offers unlimited disk space and unmetered bandwidth on shared plans. VPS and dedicated plans are limited by the disk size and bandwidth of the specific plan, although some of the VPS plans also offer unlimited bandwidth.

  • What language will the technical support team speak when I call?

    Technical support is only available in English.

  • Where are the Web Hosting Pad datacenters located?

    It has one data center, located in Chicago, IL in the USA.

  • What development languages does Web Hosting Pad support?

    It supports technologies typically associated with Linux hosting, such as PHP, Perl, Python, and MySQL databases.

  • Does Web Hosting Pad offer reseller hosting?

    There are no reseller-specific plans. However, its VPS plans offer unlimited domains, databases, and emails, and these can be used as a reseller plan if you wish.

  • Will Web Hosting Pad help me transfer my existing website?

    Web Hosting Pad will transfer your website files and databases for free, as long as the website is under 2GB, and your old host uses cPanel. If you used any other control panel, you will need to migrate your own data.

  • Can I host multiple sites on a shared hosting account?

    Web Hosting Pad's shared and VPS plans allow you to host unlimited domains. 

  • Is there a sitebuilder?

    Yes. All hosting plans come with Weebly Site Builder as a free trial. It comes with hundreds of templates to make creating a website easy for individuals of all skill levels. If you like Weebly, you can pay for one of the premium versions.

  • What one-click installers are provided?

    Hosting plans also come with Softaculous, a library of hundreds of scripts and applications.

    The applications are ideal for non-technical users, and each one can be installed in a few minutes.

    Bundled scripts include WordPress, Joomla, Drupal, phpBB, Gallery, and Coppermine.

  • Can I use Web Hosting Pad for a website with a large number of images?

    Yes. All shared plans also come with unlimited disk space for image storage, as well as unmetered bandwidth, making Web Hosting Pad an excellent choice for image and gallery hosting. 

  • What control panels are offered?

    All plans come with the cPanel control panel.

  • What payment options are supported?

    In addition to major credit cards, customers can also pay via PayPal and Alipay.

  • What uptime guarantee is provided?

    Web Hosting Pad provides a 99% uptime guarantee.

Who Are The Most Popular Web Hosting Pad Alternatives?

Overall 3 stars
Support
3 stars
Features
3 stars
Uptime
3 stars
Value
3 stars
Visit Web Hosting Pad

Price Comparison

Web Hosting Pad$3.49
SiteGround$3.95
BlueHost$2.75
InMotion Hosting$3.99
A2 Hosting$3.92
HostPapa$3.95

Review Web Hosting Pad & Get A Free Domain Name If We Publish It

Already a Web Hosting Pad customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about Web Hosting Pad.
Please be specific: we're only interested in hearing that Web Hosting Pad rocks/sucks if you can explain why.

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)